Upload faqs.txt

faqs.txt

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+question,answer
+what is zendawa,"Zendawa is a telepharmacy and ecommerce platform that connects patients with pharmacies, clinicians, and healthcare providers."
+how to order,"To order, browse our products, add them to your cart, and proceed with the checkout process."
+delivery time,"Delivery usually takes between 1-3 business days, depending on your location."
+who are you,I am zendawa chatbot.
+do you have any paracetamol,Yes we have panadol extra which is taken twice a day
+hello,Hello! How can I assist you today?
+hello,Hey! What can I do for you?
+hello,Hi there!
+what is your name,Hello! I am Zendawa chatbot.How can i assist you
+what is zendawa,Zendawa is an online marketplace connecting buyers and sellers in Africa.
+what is zendawa,Zendawa.Africa is a platform for e-commerce and digital services.
+what is zendawa,We are a leading marketplace for businesses and consumers in Africa.
+how to create an account,You can sign up on our website by clicking on
+how to create an account,.
+how to create an account,"To create an account, visit the signup page and fill in the required details."
+how to create an account,Simply go to
+how to create an account,", enter your details, and follow the verification steps."
+who is ceo of zendawa,The CEO of zendawa is Wilfred Chege
+how to reset password,Click
+how to reset password,on the login page and follow the instructions.
+how to reset password,"Go to settings, select"
+how to reset password,", and follow the steps."
+how to reset password,Reset your password by clicking the
+how to reset password,link and checking your email.
+how to place an order,"Browse products, add to cart, and proceed to checkout."
+how to place an order,"Find the item you want, click"
+how to place an order,", and complete payment."
+how to place an order,"Select your items, go to checkout, and follow the payment steps."
+payment methods accepted,"We accept credit cards, mobile money, and bank transfers."
+payment methods accepted,"You can pay using Visa, Mastercard, and mobile wallets."
+payment methods accepted,"Our payment options include online banking, mobile payments, and credit cards."
+how to track my order,Go to
+how to track my order,and check the status of your order.
+how to track my order,You can track your order in your account under
+how to track my order,.
+how to track my order,"Visit your profile, select"
+how to track my order,", and view the tracking details."
+how to contact customer support,"Reach us via live chat, email, or our support hotline."
+how to contact customer support,You can contact support through the
+how to contact customer support,section on our website.
+how to contact customer support,Send us a message through our contact page or call our support team.
+how to return a product,Go to
+how to return a product,", select the item, and request a return."
+how to return a product,You can return an item by visiting your order history and choosing
+how to return a product,.
+how to return a product,Check our return policy and follow the steps in your order details.
+how long does shipping take,"Shipping time depends on your location, usually 3-7 business days."
+how long does shipping take,Most orders arrive within 3 to 7 days depending on the shipping method.
+how long does shipping take,Estimated delivery time is shown at checkout based on your region.
+what is zendawa.africa,"Zendawa.Africa is a health-tech startup based in Nakuru, Kenya, providing digital solutions for pharmacies and medical practitioners."
+what is zendawa.africa,Zendawa.Africa offers a digital platform enabling neighborhood pharmacies to sell online and provide telemedicine services.
+what is zendawa.africa,We are a technology company focused on enhancing healthcare access through digital innovation.
+how does zendawa's marketplace work,"Our marketplace allows users to order prescription and non-prescription pharmaceutical products, which are then matched to the nearest pharmacy for delivery."
+how does zendawa's marketplace work,"Users place orders on our platform, and we connect them with local pharmacies for fulfillment and delivery."
+how does zendawa's marketplace work,Zendawa uses machine learning to match customer orders with the nearest pharmacy stocking the products.
+what services does zendawa offer to pharmacies,"We provide pharmacies with a digital suite for managing sales, inventory, and accessing working capital."
+what services does zendawa offer to pharmacies,"Our platform offers tools for online sales, inventory management, and financial services for pharmacies."
+what services does zendawa offer to pharmacies,Zendawa supports pharmacies with business management tools and access to credit through our partners.
+how can medical practitioners use zendawa,Medical practitioners can use our telemedicine suite to provide remote consultations and manage appointments.
+how can medical practitioners use zendawa,Our platform enables doctors to offer telehealth services and share medical records securely.
+how can medical practitioners use zendawa,Zendawa provides tools for virtual consultations and patient data management for healthcare providers.
+is zendawa available outside kenya,"Currently, Zendawa operates primarily in Kenya, but we plan to expand to other regions in the future."
+is zendawa available outside kenya,"Our services are focused in Kenya at the moment, with expansion plans underway."
+is zendawa available outside kenya,Zendawa is working towards offering services in additional countries soon.
+how secure is patient data on zendawa,We prioritize patient data security with end-to-end encryption and strict privacy policies.
+how secure is patient data on zendawa,Zendawa employs advanced security measures to protect all user information.
+how secure is patient data on zendawa,Your data is safeguarded using industry-standard encryption and security protocols.
+can i schedule in-person appointments through zendawa,"Yes, our platform allows patients to book both virtual and in-person appointments with medical practitioners."
+can i schedule in-person appointments through zendawa,Zendawa facilitates scheduling for various types of medical consultations.
+can i schedule in-person appointments through zendawa,You can choose the appointment type that suits your needs on our platform.
+what is zendawa's telemedicine service,Our telemedicine service enables remote medical consultations via our digital platform.
+what is zendawa's telemedicine service,Zendawa allows patients to consult with doctors online for various health concerns.
+what is zendawa's telemedicine service,We provide a secure environment for virtual healthcare consultations.
+how do pharmacies access working capital through zendawa,We use AI-driven credit scoring to help pharmacies access loans from our lending partners.
+how do pharmacies access working capital through zendawa,"Pharmacies can apply for working capital directly through our platform, with funds credited to their e-wallet upon approval."
+how do pharmacies access working capital through zendawa,Zendawa facilitates financial support for pharmacies based on their business data.
+what is zendawa's appointment management feature,Our appointment management system helps medical practitioners schedule and manage patient appointments efficiently.
+what is zendawa's appointment management feature,Zendawa offers tools for doctors to organize their consultation schedules and patient bookings.
+what is zendawa's appointment management feature,Practitioners can oversee their appointments seamlessly using our digital suite.
+how does zendawa ensure the quality of medicines,We partner with licensed pharmacies to ensure all medicines sold through our platform are authentic and safe.
+how does zendawa ensure the quality of medicines,Zendawa verifies the credentials of all pharmacy partners to maintain high-quality standards.
+how does zendawa ensure the quality of medicines,Our platform is committed to providing only genuine pharmaceutical products.
+can i use zendawa for emergency medical situations,Zendawa is designed for non-emergency consultations and pharmaceutical orders; please contact emergency services for urgent medical needs.
+can i use zendawa for emergency medical situations,"For emergencies, it"
+can i use zendawa for emergency medical situations,","
+how do i become a partner pharmacy with zendawa,Pharmacies can apply to join our network by filling out the partnership form on our website.
+how do i become a partner pharmacy with zendawa,Visit our
+how do i become a partner pharmacy with zendawa,section to start the onboarding process for pharmacies.
+how do i become a partner pharmacy with zendawa,We welcome pharmacies to collaborate with us by completing the online application form.
+what is zendawa's data sharing feature,Our platform allows consensual sharing of medical records among authorized practitioners to enhance patient care.
+what is zendawa's data sharing feature,Zendawa enables secure and authorized exchange of patient information between healthcare providers.
+what is zendawa's data sharing feature,We facilitate collaborative care through our integrated data sharing capabilities.
+how does zendawa handle prescriptions,"Users can upload their prescriptions on our platform, which are then verified and processed by partner pharmacies."
+how does zendawa handle prescriptions,Zendawa ensures that prescription medications are dispensed only after proper validation.
+how does zendawa handle prescriptions,Our system supports secure submission and handling of medical prescriptions.
+what are zendawa's operating hours,"Our platform operates 24/7, though individual pharmacy and practitioner availability may vary."
+"],
+    ""what countries does zendawa operate in",Currently Zendawa primarily operates in Kenya with plans for expansion.
+"],
+    ""what's zendawa's prescription policy",All prescription medications require valid doctor authorization.
+does zendawa offer delivery tracking,"Yes, real-time tracking is available through our mobile app."
+can i consult a doctor via zendawa,"Yes, we offer both video and chat consultations with licensed practitioners."
+what languages does zendawa support,We currently support English and Swahili.
+how does zendawa verify pharmacies,We conduct thorough license checks and quality audits for all partners.
+what's zendawa's refund policy,We offer 48-hour returns for unopened medications with valid receipt.
+does zendawa sell medical equipment,"Yes, we offer various home medical equipment through partner pharmacies."