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Jul 10

FreshLLMs: Refreshing Large Language Models with Search Engine Augmentation

Most large language models (LLMs) are trained once and never updated; thus, they lack the ability to dynamically adapt to our ever-changing world. In this work, we perform a detailed study of the factuality of LLM-generated text in the context of answering questions that test current world knowledge. Specifically, we introduce FreshQA, a novel dynamic QA benchmark encompassing a diverse range of question and answer types, including questions that require fast-changing world knowledge as well as questions with false premises that need to be debunked. We benchmark a diverse array of both closed and open-source LLMs under a two-mode evaluation procedure that allows us to measure both correctness and hallucination. Through human evaluations involving more than 50K judgments, we shed light on limitations of these models and demonstrate significant room for improvement: for instance, all models (regardless of model size) struggle on questions that involve fast-changing knowledge and false premises. Motivated by these results, we present FreshPrompt, a simple few-shot prompting method that substantially boosts the performance of an LLM on FreshQA by incorporating relevant and up-to-date information retrieved from a search engine into the prompt. Our experiments show that FreshPrompt outperforms both competing search engine-augmented prompting methods such as Self-Ask (Press et al., 2022) as well as commercial systems such as Perplexity.AI. Further analysis of FreshPrompt reveals that both the number of retrieved evidences and their order play a key role in influencing the correctness of LLM-generated answers. Additionally, instructing the LLM to generate concise and direct answers helps reduce hallucination compared to encouraging more verbose answers. To facilitate future work, we release FreshQA at github.com/freshllms/freshqa and commit to updating it at regular intervals.

  • 11 authors
·
Oct 4, 2023 1

FELM: Benchmarking Factuality Evaluation of Large Language Models

Assessing factuality of text generated by large language models (LLMs) is an emerging yet crucial research area, aimed at alerting users to potential errors and guiding the development of more reliable LLMs. Nonetheless, the evaluators assessing factuality necessitate suitable evaluation themselves to gauge progress and foster advancements. This direction remains under-explored, resulting in substantial impediments to the progress of factuality evaluators. To mitigate this issue, we introduce a benchmark for Factuality Evaluation of large Language Models, referred to as felm. In this benchmark, we collect responses generated from LLMs and annotate factuality labels in a fine-grained manner. Contrary to previous studies that primarily concentrate on the factuality of world knowledge (e.g.~information from Wikipedia), felm focuses on factuality across diverse domains, spanning from world knowledge to math and reasoning. Our annotation is based on text segments, which can help pinpoint specific factual errors. The factuality annotations are further supplemented by predefined error types and reference links that either support or contradict the statement. In our experiments, we investigate the performance of several LLM-based factuality evaluators on felm, including both vanilla LLMs and those augmented with retrieval mechanisms and chain-of-thought processes. Our findings reveal that while retrieval aids factuality evaluation, current LLMs are far from satisfactory to faithfully detect factual errors.

  • 7 authors
·
Oct 1, 2023

Learning and Unlearning of Fabricated Knowledge in Language Models

What happens when a new piece of knowledge is introduced into the training data and how long does it last while a large language model (LM) continues to train? We investigate this question by injecting facts into LMs from a new probing dataset, "Outlandish", which is designed to permit the testing of a spectrum of different fact types. When studying how robust these memories are, there appears to be a sweet spot in the spectrum of fact novelty between consistency with world knowledge and total randomness, where the injected memory is the most enduring. Specifically we show that facts that conflict with common knowledge are remembered for tens of thousands of training steps, while prompts not conflicting with common knowledge (mundane), as well as scrambled prompts (randomly jumbled) are both forgotten much more rapidly. Further, knowledge-conflicting facts can "prime'' how the language model hallucinates on logically unrelated prompts, showing their propensity for non-target generalization, while both mundane and randomly jumbled facts prime significantly less. Finally, we show that impacts of knowledge-conflicting facts in LMs, though they can be long lasting, can be largely erased by novel application of multi-step sparse updates, even while the training ability of the model is preserved. As such, this very simple procedure has direct implications for mitigating the effects of data poisoning in training.

  • 5 authors
·
Oct 28, 2024

FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation

Language models (LMs) are widely used by an increasing number of users, underscoring the challenge of maintaining factuality across a broad range of topics. We first present VERIFY (Verification and Evidence RetrIeval for FactualitY evaluation), a pipeline to evaluate LMs' factuality in real-world user interactions. VERIFY considers the verifiability of LM-generated content and categorizes content units as supported, unsupported, or undecidable based on the retrieved evidence from the Web. Importantly, factuality judgment by VERIFY correlates better with human evaluations than existing methods. Using VERIFY, we identify "hallucination prompts" across diverse topics, i.e., those eliciting the highest rates of incorrect and inconclusive LM responses. These prompts form FactBench, a dataset of 1K prompts across 150 fine-grained topics. Our dataset captures emerging factuality challenges in real-world LM interactions and can be regularly updated with new prompts. We benchmark widely-used LMs from GPT, Gemini, and Llama3.1 family on FactBench, yielding the following key findings: (i) Proprietary models exhibit better factuality, with performance declining from Easy to Hard hallucination prompts. (ii) Llama3.1-405B-Instruct shows comparable or lower factual accuracy than Llama3.1-70B-Instruct across all evaluation methods due to its higher subjectivity that leads to more content labeled as undecidable. (iii) Gemini1.5-Pro shows a significantly higher refusal rate, with over-refusal in 25% of cases. Our code and data are publicly available at https://huggingface.co/spaces/launch/factbench.

  • 4 authors
·
Oct 29, 2024

Fine-tuning Language Models for Factuality

The fluency and creativity of large pre-trained language models (LLMs) have led to their widespread use, sometimes even as a replacement for traditional search engines. Yet language models are prone to making convincing but factually inaccurate claims, often referred to as 'hallucinations.' These errors can inadvertently spread misinformation or harmfully perpetuate misconceptions. Further, manual fact-checking of model responses is a time-consuming process, making human factuality labels expensive to acquire. In this work, we fine-tune language models to be more factual, without human labeling and targeting more open-ended generation settings than past work. We leverage two key recent innovations in NLP to do so. First, several recent works have proposed methods for judging the factuality of open-ended text by measuring consistency with an external knowledge base or simply a large model's confidence scores. Second, the direct preference optimization algorithm enables straightforward fine-tuning of language models on objectives other than supervised imitation, using a preference ranking over possible model responses. We show that learning from automatically generated factuality preference rankings, generated either through existing retrieval systems or our novel retrieval-free approach, significantly improves the factuality (percent of generated claims that are correct) of Llama-2 on held-out topics compared with RLHF or decoding strategies targeted at factuality. At 7B scale, compared to Llama-2-chat, we observe 58% and 40% reduction in factual error rate when generating biographies and answering medical questions, respectively.

  • 5 authors
·
Nov 14, 2023 2

SubjECTive-QA: Measuring Subjectivity in Earnings Call Transcripts' QA Through Six-Dimensional Feature Analysis

Fact-checking is extensively studied in the context of misinformation and disinformation, addressing objective inaccuracies. However, a softer form of misinformation involves responses that are factually correct but lack certain features such as clarity and relevance. This challenge is prevalent in formal Question-Answer (QA) settings such as press conferences in finance, politics, sports, and other domains, where subjective answers can obscure transparency. Despite this, there is a lack of manually annotated datasets for subjective features across multiple dimensions. To address this gap, we introduce SubjECTive-QA, a human annotated dataset on Earnings Call Transcripts' (ECTs) QA sessions as the answers given by company representatives are often open to subjective interpretations and scrutiny. The dataset includes 49,446 annotations for long-form QA pairs across six features: Assertive, Cautious, Optimistic, Specific, Clear, and Relevant. These features are carefully selected to encompass the key attributes that reflect the tone of the answers provided during QA sessions across different domain. Our findings are that the best-performing Pre-trained Language Model (PLM), RoBERTa-base, has similar weighted F1 scores to Llama-3-70b-Chat on features with lower subjectivity, such as Relevant and Clear, with a mean difference of 2.17% in their weighted F1 scores. The models perform significantly better on features with higher subjectivity, such as Specific and Assertive, with a mean difference of 10.01% in their weighted F1 scores. Furthermore, testing SubjECTive-QA's generalizability using QAs from White House Press Briefings and Gaggles yields an average weighted F1 score of 65.97% using our best models for each feature, demonstrating broader applicability beyond the financial domain. SubjECTive-QA is publicly available under the CC BY 4.0 license

  • 10 authors
·
Oct 27, 2024

Representational Stability of Truth in Large Language Models

Large language models (LLMs) are widely used for factual tasks such as "What treats asthma?" or "What is the capital of Latvia?". However, it remains unclear how stably LLMs encode distinctions between true, false, and neither-true-nor-false content in their internal probabilistic representations. We introduce representational stability as the robustness of an LLM's veracity representations to perturbations in the operational definition of truth. We assess representational stability by (i) training a linear probe on an LLM's activations to separate true from not-true statements and (ii) measuring how its learned decision boundary shifts under controlled label changes. Using activations from sixteen open-source models and three factual domains, we compare two types of neither statements. The first are fact-like assertions about entities we believe to be absent from any training data. We call these unfamiliar neither statements. The second are nonfactual claims drawn from well-known fictional contexts. We call these familiar neither statements. The unfamiliar statements induce the largest boundary shifts, producing up to 40% flipped truth judgements in fragile domains (such as word definitions), while familiar fictional statements remain more coherently clustered and yield smaller changes (leq 8.2%). These results suggest that representational stability stems more from epistemic familiarity than from linguistic form. More broadly, our approach provides a diagnostic for auditing and training LLMs to preserve coherent truth assignments under semantic uncertainty, rather than optimizing for output accuracy alone.

  • 4 authors
·
Nov 24, 2025 2

Truth or Mirage? Towards End-to-End Factuality Evaluation with LLM-OASIS

After the introduction of Large Language Models (LLMs), there have been substantial improvements in the performance of Natural Language Generation (NLG) tasks, including Text Summarization and Machine Translation. However, LLMs still produce outputs containing hallucinations, that is, content not grounded in factual information. Therefore, developing methods to assess the factuality of LLMs has become urgent. Indeed, resources for factuality evaluation have recently emerged. Although challenging, these resources face one or more of the following limitations: (i) they are tailored to a specific task or domain; (ii) they are limited in size, thereby preventing the training of new factuality evaluators; (iii) they are designed for simpler verification tasks, such as claim verification. To address these issues, we introduce LLM-Oasis, to the best of our knowledge the largest resource for training end-to-end factuality evaluators. LLM-Oasis is constructed by extracting claims from Wikipedia, falsifying a subset of these claims, and generating pairs of factual and unfactual texts. We then rely on human annotators to both validate the quality of our dataset and to create a gold standard test set for benchmarking factuality evaluation systems. Our experiments demonstrate that LLM-Oasis presents a significant challenge for state-of-the-art LLMs, with GPT-4o achieving up to 60% accuracy in our proposed end-to-end factuality evaluation task, highlighting its potential to drive future research in the field.

  • 6 authors
·
Nov 29, 2024 2

REAL Sampling: Boosting Factuality and Diversity of Open-Ended Generation via Asymptotic Entropy

Decoding methods for large language models (LLMs) usually struggle with the tradeoff between ensuring factuality and maintaining diversity. For example, a higher p threshold in the nucleus (top-p) sampling increases the diversity but decreases the factuality, and vice versa. In this paper, we propose REAL (Residual Entropy from Asymptotic Line) sampling, a decoding method that achieves improved factuality and diversity over nucleus sampling by predicting an adaptive threshold of p. Specifically, REAL sampling predicts the step-wise likelihood of an LLM to hallucinate, and lowers the p threshold when an LLM is likely to hallucinate. Otherwise, REAL sampling increases the p threshold to boost the diversity. To predict the step-wise hallucination likelihood without supervision, we construct a Token-level Hallucination Forecasting (THF) model to predict the asymptotic entropy (i.e., inherent uncertainty) of the next token by extrapolating the next-token entropies from a series of LLMs with different sizes. If a LLM's entropy is higher than the asymptotic entropy (i.e., the LLM is more uncertain than it should be), the THF model predicts a high hallucination hazard, which leads to a lower p threshold in REAL sampling. In the FactualityPrompts benchmark, we demonstrate that REAL sampling based on a 70M THF model can substantially improve the factuality and diversity of 7B LLMs simultaneously, judged by both retrieval-based metrics and human evaluation. After combined with contrastive decoding, REAL sampling outperforms 9 sampling methods, and generates texts that are more factual than the greedy sampling and more diverse than the nucleus sampling with p=0.5. Furthermore, the predicted asymptotic entropy is also a useful unsupervised signal for hallucination detection tasks.

  • 5 authors
·
Jun 10, 2024

Evaluating the Factual Consistency of Large Language Models Through News Summarization

While large language models (LLMs) have proven to be effective on a large variety of tasks, they are also known to hallucinate information. To measure whether an LLM prefers factually consistent continuations of its input, we propose a new benchmark called FIB(Factual Inconsistency Benchmark) that focuses on the task of summarization. Specifically, our benchmark involves comparing the scores an LLM assigns to a factually consistent versus a factually inconsistent summary for an input news article. For factually consistent summaries, we use human-written reference summaries that we manually verify as factually consistent. To generate summaries that are factually inconsistent, we generate summaries from a suite of summarization models that we have manually annotated as factually inconsistent. A model's factual consistency is then measured according to its accuracy, i.e.\ the proportion of documents where it assigns a higher score to the factually consistent summary. To validate the usefulness of FIB, we evaluate 23 large language models ranging from 1B to 176B parameters from six different model families including BLOOM and OPT. We find that existing LLMs generally assign a higher score to factually consistent summaries than to factually inconsistent summaries. However, if the factually inconsistent summaries occur verbatim in the document, then LLMs assign a higher score to these factually inconsistent summaries than factually consistent summaries. We validate design choices in our benchmark including the scoring method and source of distractor summaries. Our code and benchmark data can be found at https://github.com/r-three/fib.

  • 6 authors
·
Nov 15, 2022

How Do Large Language Models Acquire Factual Knowledge During Pretraining?

Despite the recent observation that large language models (LLMs) can store substantial factual knowledge, there is a limited understanding of the mechanisms of how they acquire factual knowledge through pretraining. This work addresses this gap by studying how LLMs acquire factual knowledge during pretraining. The findings reveal several important insights into the dynamics of factual knowledge acquisition during pretraining. First, counterintuitively, we observe that pretraining on more data shows no significant improvement in the model's capability to acquire and maintain factual knowledge. Next, there is a power-law relationship between training steps and forgetting of memorization and generalization of factual knowledge, and LLMs trained with duplicated training data exhibit faster forgetting. Third, training LLMs with larger batch sizes can enhance the models' robustness to forgetting. Overall, our observations suggest that factual knowledge acquisition in LLM pretraining occurs by progressively increasing the probability of factual knowledge presented in the pretraining data at each step. However, this increase is diluted by subsequent forgetting. Based on this interpretation, we demonstrate that we can provide plausible explanations for recently observed behaviors of LLMs, such as the poor performance of LLMs on long-tail knowledge and the benefits of deduplicating the pretraining corpus.

  • 7 authors
·
Jun 17, 2024 1
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