I live in NY and heard great things about RK Bridal so decided to give it a shot. I went a few times before choosing a dress but was having a hard time because I wanted a trumpet that flared at the mid thigh but am only 5’2. The bridal attendant handed me a dress that said should be perfect so I put it in, she clipped it, and it was great! I ordered it that night and was so excited. My dress arrived and this week went in for my try on which is when the disaster unfolded. The dress flared about three inches lower than when I tried it on and looked ridiculous on me. The way the bridal attendant clipped the sample made the flare considerably higher and I was told that is how it would flare. She insisted that did no wrong even though I have pictures in the sample showing the flare much higher. I asked to speak to the manager and they pretty much stalled for two hours. They made me try on my dress, then the sample, then my dress again, then another identical size 8 they had in the back (which apparently was not there three weeks ago when I ordered my dress but is there now?), my dress again, the sample again, and then someone else’s size 6 dress which they said was for a bride getting married next august so they could get her a new one. All while this was going on, an outside seamstress who they have there would not stop badgering me and trying to get me to do alterations with him.  I finally spoke to the owner and she refused to give me the deposit back despite the dress being a completely different shape from what I was told it would look like. She was incredibly rude, kept interrupting me, and was telling me the dress always flared at that place even though I had pictures from the day I ordered it! I left there crying and still owning a dress I that looks ridiculous on me with my wedding less than 5 months away. So to all my fellow NYC brides out there, be careful before getting a dress from RK Bridal!
user
New to RK Bridal, ordered a dress for a wedding and it flared at the mid thigh and I get given a sample of the dress that is way bigger than the dress I ordered. Owner was rude, kept showing me the sample instead of the dress
assistant
I live in NY and heard great things about RK Bridal so decided to give it a shot. I went a few times before choosing a dress but was having a hard time because I wanted a trumpet that flared at the mid thigh but am only 5’2. The bridal attendant handed me a dress that said should be perfect so I put it in, she clipped it, and it was great! I ordered it that night and was so excited. My dress arrived and this week went in for my try on which is when the disaster unfolded. The dress flared about three inches lower than when I tried it on and looked ridiculous on me. The way the bridal attendant clipped the sample made the flare considerably higher and I was told that is how it would flare. She insisted that did no wrong even though I have pictures in the sample showing the flare much higher. I asked to speak to the manager and they pretty much stalled for two hours. They made me try on my dress, then the sample, then my dress again, then another identical size 8 they had in the back (which apparently was not there three weeks ago when I ordered my dress but is there now?), my dress again, the sample again, and then someone else’s size 6 dress which they said was for a bride getting married next august so they could get her a new one. All while this was going on, an outside seamstress who they have there would not stop badgering me and trying to get me to do alterations with him.  I finally spoke to the owner and she refused to give me the deposit back despite the dress being a completely different shape from what I was told it would look like. She was incredibly rude, kept interrupting me, and was telling me the dress always flared at that place even though I had pictures from the day I ordered it! I left there crying and still owning a dress I that looks ridiculous on me with my wedding less than 5 months away. So to all my fellow NYC brides out there, be careful before getting a dress from RK Bridal!
user
RK Bridal is a scam and they have no business in NY.**
assistant