Hi, I'm from California and my grandma has been in a sticky situation with her home.

A neighbor next door to my grandma was seeking reimbursement for repairs since there were holes in their house that came from my grandma's yard.

But it turns out the previous owner of my grandma's house caused those damages. 

So after inspections and everything, the neighbor's insurance reimbursed him about $1600 to make the repairs.

Now's the sticky part: The insurance company's lawyers sent a letter to my grandma asking for reimbursement for what they paid the neighbor. 

We've tried contacting our home insurance to deal with them but have been getting no calls back. We were thinking of writing a letter to OUR insurance company including the letter from the neighbor's lawyer and let them handle everything.

My grandma is just worried about losing the house. Thank you guys so much in advance.
user
Neighbor wants money from my grandma for repairs. Turns out it was the previous owner of my grandma's house that caused those damages. Neighbor's insurance paid the neighbor, and now wants my grandma to
assistant
Hi, I'm from California and my grandma has been in a sticky situation with her home.

A neighbor next door to my grandma was seeking reimbursement for repairs since there were holes in their house that came from my grandma's yard.

But it turns out the previous owner of my grandma's house caused those damages. 

So after inspections and everything, the neighbor's insurance reimbursed him about $1600 to make the repairs.

Now's the sticky part: The insurance company's lawyers sent a letter to my grandma asking for reimbursement for what they paid the neighbor. 

We've tried contacting our home insurance to deal with them but have been getting no calls back. We were thinking of writing a letter to OUR insurance company including the letter from the neighbor's lawyer and let them handle everything.

My grandma is just worried about losing the house. Thank you guys so much in advance.
user
Neighbors insurer asked for reimbursement. Home owner caused damage. Home owner's insurance reimbursed neighbor. Home owner's insurance wants $1600 to fix the damages.
assistant