I went to visit a friend at her apartment complex around 8pm and my car was towed at 9:10pm.  It turns out there is one sign before the main entrance (on the far right of the driveway yet you need to pull up to the far left to punch in a gate security code) that says autos without a permit will be towed.  I learned both of these fact after the incident: The office closes at 7pm, there is no way to get a parking pass after that time.  Also, there is no mention on the small sign that the towing enforcement takes place starting at 9pm.  

I paid the $150 ransom and didn't argue with the towing vampires as they don't give a shit anyway.  My beef is with the management company of the apartment complex.   With plentiful available parking, no signage at all within the community, no policy to accommodate visitors,  I feel they are negligent as they hire the towing company to patrol the lots after 9pm.

Her lease agreement mentions that the lot is enforced by the towing company but lacks any detail.

I am going to go into their office tomorrow and politely ask for resolution.  If I am unable to get reimbursed, is this something I should take to small claims court?  Any other Redditors been in this situation?  What did you do?
user
car was towed and
assistant
I went to visit a friend at her apartment complex around 8pm and my car was towed at 9:10pm.  It turns out there is one sign before the main entrance (on the far right of the driveway yet you need to pull up to the far left to punch in a gate security code) that says autos without a permit will be towed.  I learned both of these fact after the incident: The office closes at 7pm, there is no way to get a parking pass after that time.  Also, there is no mention on the small sign that the towing enforcement takes place starting at 9pm.  

I paid the $150 ransom and didn't argue with the towing vampires as they don't give a shit anyway.  My beef is with the management company of the apartment complex.   With plentiful available parking, no signage at all within the community, no policy to accommodate visitors,  I feel they are negligent as they hire the towing company to patrol the lots after 9pm.

Her lease agreement mentions that the lot is enforced by the towing company but lacks any detail.

I am going to go into their office tomorrow and politely ask for resolution.  If I am unable to get reimbursed, is this something I should take to small claims court?  Any other Redditors been in this situation?  What did you do?
user
Car was towed -
assistant