Okay so a bit of background, I live in the UK and have always found jobs easily in sales and customer service. 90% has been phone based and sales jobs are everywhere so I never had an issue. I'm 21 years old and male.

My last job was working for an insurance company but in the customer services department, no sales involved, happy days.

Due to tight FCA regulations, we were not allowed to change the script in any way. This is where I struggled.

Doing sales for 3 years made this a real pain for me, even if I said something that gave the same information but worded more naturally for me was a no go. After 6 months I was dismissed due to not being compliant on the phones. 

The example they gave me as to what I was doing that was extremely dangerous for the company seemed out of a comedy sketch:

Script: has your property suffered from x, y or z or been monitored for x, y and z in the last 20 years?
My recording: has your property suffered from x, y or z or been monitored for any of those in the last 20 years?

Compliance is of huge importance to any business, and all my experience is over the phone dealing with customers or prospective customers. As soon as its mentioned I was dismissed due to compliance, sorry this position has been filled, we will be sure to contact you again in the future....

I don't know how I can explain my situation or even get to an interview stage unless I lie about my last role (which will only bite me back during reference checks).

Reddit I need help. Any advice would be much appreciated.
user
I got sacked due to not being compliant with FCA regulations for the last 7 months and need to find a job ASAP. **Edit** I will also be talking to my manager on Monday morning.
assistant
Okay so a bit of background, I live in the UK and have always found jobs easily in sales and customer service. 90% has been phone based and sales jobs are everywhere so I never had an issue. I'm 21 years old and male.

My last job was working for an insurance company but in the customer services department, no sales involved, happy days.

Due to tight FCA regulations, we were not allowed to change the script in any way. This is where I struggled.

Doing sales for 3 years made this a real pain for me, even if I said something that gave the same information but worded more naturally for me was a no go. After 6 months I was dismissed due to not being compliant on the phones. 

The example they gave me as to what I was doing that was extremely dangerous for the company seemed out of a comedy sketch:

Script: has your property suffered from x, y or z or been monitored for x, y and z in the last 20 years?
My recording: has your property suffered from x, y or z or been monitored for any of those in the last 20 years?

Compliance is of huge importance to any business, and all my experience is over the phone dealing with customers or prospective customers. As soon as its mentioned I was dismissed due to compliance, sorry this position has been filled, we will be sure to contact you again in the future....

I don't know how I can explain my situation or even get to an interview stage unless I lie about my last role (which will only bite me back during reference checks).

Reddit I need help. Any advice would be much appreciated.
user
Got fired from my last job due to not having the script compliant with regulations. I can't get any further in my current job.
assistant