 During 9 years ownership. Here are some of the issues with this car. 1) car battery has to be replaced every year. 2) dashboard cracked. (later was ack. by Toyota a known issue and fixed.) 3) automatic door broken. (ack. by Toyota a known issue). 4) interior leather seat face cracked. 5) door key remote not working.  .... and many others. Toyota customer service is terrible and the only thing they are trained to do is to "document customer's concerns" .