 I recently purchase 2018 Audi Q7 (Sep 2017).  I confirmed the purchase trusting the dealership to do the right thing.  The car I purchased was just unloaded  off from delivery the day that I inquired. The unit was still wrapped.  I was assured that the new Q7 will be inspected and will be thoroughly cleaned. . . However, the car was delivered with serious paint defect - heavy pitting on rear quarter panel and tail gate (It looked like chemical that ate the paint.  Deep pitted surfaces).  And, driver side doors are not aligned.  I requested Keyes Audi to replace it with non-defective one or cancel the sale.  The arrogant GM said "Sorry, it's not going to happen".  Long story short I was forced to bring in the car (never used).   It took 2 weeks for the brand new 2018 Audi Q7 in the dealership.  Later I found out that it was sent to a auto body shop 3 miles away.   I was able to get in touch with the manager of the body shop.  Job order:  remove paint from tail gate and rear quarter panel, feather fill and repaint.  It looked OK - but it is not factory process. . . Door alignment never got fixed.  Gen Manager of Keyes Audi said that there is no more adjustment possible.  Front and Rear door off by 3mm.  That's the Audi quality?  And the defect is not even repairable.  Audi of America is not even doing anything to make up for the defects.  All they do is check the dealership on what they have to say.  And they talk like parrots, kept saying "Audi will continue work within the terms of any applicable manufacturer's warranty" when I spoke with them.  Adding more insult, I checked in the car with 53 miles then checked out with almost 30 miles added - GM will not even investigate.    Also, the tire jack was not in the car (I checked that FREE option when I build up the unit I prefer).  Keyes Audi GM said the jack is available for $270 (scissor jack).