 I should have known this was a bad car the first time we started it at the dealership. Has always made a horrible sound when first starting. Everyone asks what is wrong with it. Dealer said this was normal for this engine. First 8 months were fine, then the problems began. Trunk would not stay closed, noises in the dash, cooling fans went out, bad spark plugs, bad coils, headliner falling down and headlight covers are cloudy. No more VWs for this family. We are going back to Ford.