 My dad worked for Ford, and I have owned nothing but Fords my whole life.. I leased this in April 2011 and am counting the days til it is expired.The transmission is HORRIBLE - I'ts been in the shop 4 times and nothing has been fixed. It jumps gears and feels like you've been in a big accident - I almost hit my head on the steering wheel! Vibration at idle at stoplights or drive thru's is horrid, and you can hear the ticking when you start it up. I don't know why this has not been recalled. Every person that I talk to at my job at an auto parts store that has a 4Cyl Escape 09-11 has the SAME issues! Get it together Ford!