 The seats are like sitting on a 1 x 4 piece of wood. Zero thigh support and it kept feeling like I was sliding forward.  The suspension is extremely stiff and you will feel every bump in the road (even the ones you do not see). After a 600 mile trip to Florida, my back was in pain for 3 days. In fact I always feel pain even after an hour of driving it. It is a beautiful SUV for sure... but it is like my last marriage.... I was fooled by my ex wife's good looks, and I endured a rough and punishing several years. Today I traded it in for a used 2010 Lexus ES 350 for the exact same price I paid for the 2013 RAV4..... Night and day smoothness!! And the soft seat cradles me like a baby. Never a Toyota again.