 I bought this car in November, and have had it in the shop three different times for a problem they think they can fix, yet keep getting it wrong. They say it is a national problem that has not resulted in a recall yet, but they cannot get it fixed. I am paying large sums of money for a car I cannot drive because it is always in the shop, with no end in site. Toyota claims department was very nice at first, now will not return calls, will not divulge phone number of claims rep or management, and simply stopped caring about me and my horrific car buying experience. I will never own another Toyota, and need to call an attorney next. Breaks my heart that they will not just help me, and avoid all this.