 Both dealer and Toyota Customer Service said that above to me personally face to face and corp. by phone. Driver seat bottom collapsing on left edge. Painful to drive after 400 miles of sitting. I had to buy a new seat for $178  from dealer who installed it. No more seat problems. I had planned to buy 4 more for my kids coming out of college but bought or leased Nissan Rogues, Mazda 3 and gave Camry to my son and took his Caddy. I cannot recommend Toyota to any one. Dealer told me to get a lawyer and he could not wave a magic wand  and makee Toyota do something they will not do for a customer. Cost him $80,000 in new sales and Toyota is now 3rd not first anymore. don