 Love this car.  Interior is very well done.  Very quiet.  Transition between battery and ICE is very smooth and not intrusive at all, particularly compared with the non-hybrid/PHEV vehicles that utilize stop-start technology that I've been in, none of the "shuddering to life" after a red light.  Battery gives 20 miles daily with moderate use of climate controls; using heavy AC cuts that down to 16 miles and using heat seems to cut elec only range a little more.  Yes, it's not a pure EV, but perfect is the enemy of very good here and you gain all the range of a conventional ICE powered vehicle and a well refined interior and comfortable ride.  Used exclusively in hybrid mode, I got 40-42MPG on a recent long 90% highway trip.  When I hit the brakes in my wife's conventional Rav4 I now get these twinges of regret at wasting all the energy used to stop.  SYNC3 seems to be very good.  Don't bother getting nav, just use Carplay (or the android app) and use your maps app, it's probably better that way anyways.  Spend the money on a data plan for your cellphone, you'll probably come out ahead anyway.  Vehicle's good for a $4000 tax credit which brings it about to the cost of the regular hybrid.  Cons: acceleration is only OK.  Trunk is tiny but somehow my 80lb belgian can lie down in it (I didn't drive with him in there he just jumped in because he was used to the hatchback I'd had previously) and you can shove probably 8 bags of groceries in there.. use the backseat for more.. we don't all need to be able to transport a small army.  Kid wife and dog fit well with me driving.