 This brand new truck was purchased as a 
college graduation present to myself.  
Nine months later, I had to be given a 
brand new engine.  My dealership was 
excellent through all of my problems.  
But, I felt Ford should have shown me 
some type of support (even just a 
letter of apology).  A year and a half 
and 2 recalls later, I am very 
disappointed not only in the quality of 
this vehicle but in the lack of 
customer service that Ford has shown 
me. Without the tonneau cover, the back 
is too light and slides in rain and 
snow.I am young, and will own several 
more cars in the future. However, none 
of them will be a Ford. 