 If not for problem after problem after problem, I would like to give this car high marks.  At 35 thousand the heater box failed.  Volkswagen took care of 75% only after the dealer told me to call them for they might help.  Otherwise it was going to be $1800 out of my pocket.  Then at about 40,000 the timing chain busted.  Apparently this was happening to a lot of Tiguans around this mileage so Volkswagen again took care of it,  but it took three weeks, plus a new battery.  Problems with the engine have continued since, as well as, problems with the heating system.  I've had enough and cannot recommend this car.  Volkswagon customer care has been good to work with, as well as the dealer, but I haven't listed all the problems, just the major ones.The other major flaw is the entertainment system.  There is an obvious reason they decided to get rid of this Dynaudio module with the larger screen for another module with a smaller screen because it takes forever to start.  It will take at least a minute and a half to two minutes.  This includes the backup camera.  You have to sit there waiting to backup, if you want to use it, for what seems forever.Having said all that, I really wanted to stick with it because the ride and handling are really nice.  The panoramic roof is nice as well, especially for those sitting in the back.  If you get one, good luck with it.  Maybe you won't have as many problems as I have had.