 I was excited to buy my 1st VW, but sadly lost all trust in VW shortly after owning a Routan. The Routan is very unsafe to be on the road. Corporate doesn't stand behind their poorly made products, and this minivan has broke me due to constant major monthly repairs. Most repairs have involved the braking system (replaced master cylinder twice, abs unit & flushed brake line). Wheel barrings all needed replacement & problems with engine (censor replaced & another major part that I forget what it was now..I've lost track at this point). In the last 2 1/2 years it's required 11 major repairs that have cost me over $6,400! It's the most Ridiculous & UNSAFE vehicle I've ever owned! I can't wait to get out from owning a VW.