 When you talk about officers needing to slow it down when you first arrive on a scene, if that person is on 10 or on 100, you can't match that energy when you show up. You cannot match that energy. Most of the times you're going to get called out to a scene and things are going to be at 10. You have to be that calm in the storm. In 2014, the department's Integrating Communications Assessment and Tactics Program, also known as ICAT, was put in place.