#Person1#: Hi! Someone has reported a fault on one of your copiers.
#Person2#: That's right. I'm glad you're here. It hasn't been working properly for the last few days.
#Person1#: When was it serviced?
#Person2#: Just a couple of weeks ago. It's usually very reliable.
#Person1#: What's actually wrong with it?
#Person2#: Well, it's making a strange noise when we try to change paper trays.
#Person1#: I'm sure it's nothing serious, probably just a minor fault. I'll have a look at it.
#Person2# tells #Person1# a copier hasn't been working properly for days. #Person1# will have a look at it.
copier