is it normal to have difficulty gettinh the light to turn on........seem to be having trouble with the rubber button
1769184
I have not had any problems getting the lights to turn on. I give the rubber button on the front a quick push and it lights up right away. The germicidal cycle (blue light on the top of the door) has a slight delay in coming on, and is set to only stay on for 1-1/2 minutes. I have never had either light "not come on" since owing the unit. If your light does not come on when you push the rubber button you might have a faulty switch. In that case I would contact the seller and see about a exchange.
1769185
I have not had any problems with this on our unit. Just push in the button firmly, and you should hear a "click", the green light will come on, and the blue dot light at the back of the unit (UV light) will stay on for about 90 seconds and then turn off.
1769186
Yes, sometimes the lid does not seat flush... Open the top, close and press down a bit harder and try the button again. There's a small internal switch that needs to be depressed before the uv light comes on ( for safety).
1769187
I've had two of these dry and stores, the global 1 now the global 2. first check the bulb in the back, take it out check the contacts if there good wipe the bulb off and reinstall, close the hood then try the button, if you're still having the same problem and it is still under warrenty return it or return it for repairs or buy a new one.;
235400
From what I recall the package stated hold it down for 5 seconds to turn on. If it's literally a minute and you're not over exaggerating then is not normal. Try double tapping it, thats how my turns on. Good luck.
1861412
That happened with mine also. For me, holding the power button down for a ridiculously long time worked and it powered on. 99% of the time, it turns on easily now. Only once since then has it failed to power up normally. Holding the power button for the prolonged time was successful again. Best of luck!
1020391
I realize this answer is very late, but in case anyone else has this problem - there's a button to turn the backlight on and off, it is off by default. If it doesn't have that button I would suggest returning it directly to Amazon and ordering a new one.
1568126
Have same issue with posts on panel cover also snapped. Original switch works but dropped down and hard to use buttons. Good luck, Jeremy. Please comment if you find part name or ID and if you find a source; I will too. Best!
1537292
I have had no problems with the light turning itself on. I bought 2 of them and it's great to be able to just tap the top to turn on the light. Maybe yours has a shortage in the wiring. If it's still within the return period, you might try to have it replaced with a new one.
1555615
You could try to change out the battery. It could have been on it's way out. Also sometimes I have to push the button a couple of times to get it to respond. And then it's seems if the eye is in too much light it won't work properly either.
587168
Does the light come on at all? If no red light comes on when any of the 3 buttons are pushed--1--change out the battery 2--check that the battery is installed properly with respect to polarity (+/-)
619465
I didn't have any problem with the light but the water has to have a lot of pressure running out for the light to even come on. Over time it takes even more pressure to activate the light.
1057093
I have not had the problem..I would probably take it to a lamp shop...or an electrician.
2038517
Mine didn't require too much pressure. Perhaps you got a defective item? Maybe contact the company who sold it to you and ask for an exchange. I had to do that on my first one too. The first one had a broken housing and caused problems with the button. Good luck.
2154908
Yes, the light should turn on by plugging it in. I know because I own it. Try plugging it in to a different outlet. If it doesn't turn on, the product is defective
1168965
I had to actually hold it down pretty hard to get it to come on and hold it for a few seconds. Works great, just hard to turn on. Same with turning it off...just push hard with foot. Sometimes it takes twice.
1743018
Sounds like you have a loose screw or sonething. If its the screw that comes loose then thats a easy fix. A drop of locktight on the and your good. I had the same issue with another light and its all fixed!
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1844207
Using the same switch that turned it on, some times you have to hold it down a little bit longer (5 seconds) or try multiple times. It kind of gets stuck on.
1000282
Depending on what you are using it for I would also add (even though you didn't ask) that sometimes the button doesn't keep the LED on unless you keep your finger or thumb on it. I have had several of these. I can't figure out why. Sometimes it's right out of the box, other times after changing the batteries, sometimes after dropping it and putting batteries back in. The switch (inside the compartment area where batteries go) always seems to work but when you pop it back together it still doesn't stay on. I think it's just the quality of the product because the switch on some seems looser so I am guessing it's from just mass production (you get a few duds). Worth the price with the free shipping though. Depending on what you are using it for I would also add (even though you didn't ask) that sometimes the button doesn't keep the LED on unless you keep your finger or thumb on it. I have had several of these. I can't figure out why. Sometimes it's right out of the box, other times after changing the batteries, sometimes after dropping it and putting batteries back in. The switch (inside the compartment area where batteries go) always seems to work but when you pop it back together it still doesn't stay on. I think it's just the quality of the product because the switch on some seems looser... » Read More Depending on what you are using it for I would also add (even though you didn't ask) that sometimes the button doesn't keep the LED on unless you keep your finger or thumb on it. I have had several of these. I can't figure out why. Sometimes it's right out of the box, other times after changing the batteries, sometimes after dropping it and putting batteries back in. The switch (inside the compartment area where batteries go) always seems to work but when you pop it back together it still doesn't stay on. I think it's just the quality of the product because the switch on some seems looser so I am guessing it's from just mass production (you get a few duds). Worth the price with the free shipping though. « Show Less