I just unwrapped this lamp. I noticed that the adaptor prongs are not deep enough to get power from any available outlets. Please advise
1747203
It should come with a standard power plug. If not, you may need to send it back. Mine works great.
1747204
I had a similar situation; I wound up going to radio shack and picking up an "enercell 6-12V" plug with an "M" ending. So far, so great.
470029
Your lamp probably needs to be hardwired into a recessed box. If you want to put a plug on it, it's not difficult. If you don't feel comfortable with that, ask someone qualified to help you. It's really not difficult but something you need to make sure is correct.
66349
I would have no idea. That's something Amazon should answer.Did you try a new bulb I bought an extra bulb for each of the 2 lamps I bought.Bill
422631
mine arrived doa. was a cheaply made thing that never worked. returned it but amazon didn't want it back they just refunded my cost. I would look for a different lamp. best of luck.
264769
I would return the lamp you got. I did not have this problem. Make sure u ordered the correct replacement.
375272
Call Amazon, I had the same problem with two of the four lamps that I have ordered over the past few months. I e They were great and replace the two, and I asked for a discount on the other two and kept them just for nite light, and they still are only warm. I am happy with amazons customer service , the two that they replaced are still not as warm as the first one I bought, so it must be just the luck of the draw. they look great, and they do seem to help with odors. in my mind I feel that they are doing me some good, so what else matters. Good luck with your lamps.
374865
Hi Siu K li, I did the test for you on my light. I turned it on for one hour on high and the transformer that plugs into the wall got warm. I am an electronics guy and that is very normal for this type of device. There is nothing for you to worry about with this product, just make sure that you have plenty of space for airflow around the transformer/plug and you will be fine. I love my OXYLED desk lamp... Take care, Steve T.
1284267
Hmmm ... the power cord is longer than any other cord in my system. If it is not long enough, use any heavy gauge grounded extension cord. The iPower lighting system has been great for me, hope I have answered your question satisfactorily.
1223329
I don't but send it back. The wind or someone broke the lamps. We cannot get replacements. We had to buy a whole new set from a local store. Good money after bad
1116877
Once the strip has been cut, it is no longer attached to the power so it will not light. You will need to re-splice it to the strip that is connected to the power adapter.
1927375
Depends on where the outlet is and where you are placing the lamp. I don't think there is enough room to coil up the cord behind the lamp itself.
393534
I really don't know. I would ask someone who does repair work . I have only used the adaptor and have had no problems. So sorry. I know kids get so attached to these night lights.
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.
1708004
Chris, the power consumption is very low. The lamp utilizes LEDs. Unfortnately, I did not find the lamp effective for my purposes I only used the lamp once for 1 hour. If you like I would sell you my lamp for $25.00 USD. Contact me at nero_mpb@yahoo.com.
993864
check the end tabs. Probably are too long. It is actually the wrong bulb for the lamp. It can be modified to work if carefully trimmed.
1274182
I also have that touch lamp and mine works perfectly. Love it. There could be something in the wiring in the pole part of the lamp, that is giving you a short.
1127446
Judith, sorry for the delay . I just came back from vacation. I checked and do not have the wiring instruction anymore. It is extremely difficult for me to take the lamp down and look inside the wiring. May be you should consult with someone who has electrical wiring experience. I wish that I can help you on this. Sorry