This arrived in the mail today on hottest day of the year. It must have been 130 in the back of the mail carriers truck. Is the product still OK?
1730987
Should be ok because it is an acid, not a live probiotic. It's the live probiotics that can die off if heated.
1538606
Considering it was sent to me via mail I think you can check no. Really, what is not flammable if you intentionally set fire to it? It is not combustible, which is probably really what USPS wants to know.
1925173
Sounds like the coolant has leaked out. Shouldn't be ANY odor and you certainly shouldn't see any liquid. I would ask for a replacement. Definitely hidden freight damage. Tough to prove now and it's awkward and difficult to open in front of UPS or FedEx driver to prove it happened before you received it. Best of luck.
1945918
Mines been in my truck during coldest winter CO has this past season and well over 100 this summer. Keep it out of direct sunlight and I'm sure you'll be OK.
578618
No,sharon Davis's had a cracked lid,mine was delivered Oct.20 th,76 degrees,and refused.Tracked said it was loaded at Poplar Bluff at 8:20 a.m. Friday for delervery and showed up Monday @ 1:55 p.m.and 76 degrees,it was refused to be returned to sender. Kate Orlow got hers ontime and no damage,2 out of 3,not bad,Huh??????
1795753
would love to answer your question but USPS supposedly had it on a truck out for delivery this morning but it was a no show hopefully it's not lost
1482972
I'm not sure, there should be a date on the package. It's good to keep it in the frig. If the package has been out in the heat it won't be good but you can tell if it is bad because it gets slimy.
588090
I sure didn't have a problem with it. We had quite a bit of snow this winter and mine worked perfectly. Mine is pretty exposed to the west and north so could be the snow was blown off. I love mine. Saves trips out to the mailbox.
1792237
The temperature of 105 is to hot especially if it just gets dropped off at the house, sitting outside in the heat will do the most damage. If you have it delivered where someone could bring it in right away, it should be ok.
894697
Don't know if you received my update. I am located in South Florida.I doubt that it will withstand the heat. I received the lid, as it was missing, either in February or March of 2015. As of right now, the lid is warped, no longer fitting in the left front.
2022602
Maybe. In the summer they ship in ice packs.BUT, it was still 95 degrees in Sacramento when mine arrived MELTED. (Oct 3, 2014)
1343408
I'm sorry that I'm no help. The box is in my attic and it's like -16 degree here. Soooooo cold. I'll try to get there in a couple of days.
336349
No, I ordered this from two different retailers and neither came with any cooling items. One retailer said it is transported by refrigerated truck, but mine was delivered by USPS and I know the trucks aren't refrigerated. This was during 85-90 degree days so I returned both items and will repurchase overnight when the weather breaks.
426108
We do put a sticker on the outside of the box to alert your mail carrier not to leave them in the sun. We will gladly leave it off at your request though. Just let us know as soon as you order, because we ship very fast!
848086
Dan did a great job of answering your question. Keep an eye othe temp.....there are times I still need to add snow to keep it around 80
2153656
I was concerned about that as well, living in South Dakota. But after using it for 2 years now, we found that the unit rarely drops more than 2 degrees during a 30-45 minute use.We do use it with the cover flipped folded over in the coldest weather, so it is only partially exposed. I find that over 30 minutes, 104 is too hot anyway.
519644
It was 110 Degree's today in Las Vegas. my jar of cream was ridiculously hot when I took it from the mail box. I have the same concerns!!