Do you have to lift the handset off the hook every time you want to use the headset? Plantronics said you would, but I hope not.
1738119
Yes. I lay the handset to the side, and just hold down the hook (dial-tone button) when I want to begin or end the call. That's easier than lifting the handset each time.
966639
This has nothing to do with the headset. It is a phone feature. If the phone can, than the headset can. We just implemented a call center last week and they are switching line easily.
1131444
Sorry for the delay in responding as we were on vacation and just returned today.The hand sets do have a headset plug on the side and a speaker phone mode. I cannot find a headset plug for the larger base (with the digital answering system), but the smaller individual units (as pictured) do have the headset plug. As information, I do like this system. One of the reasons I ordered it is because of the Silent mode. If you do not want to hear the phone ring, you can push the silent mode button and the answering machine will still answer the call - but none of the units nor the base will ring. Sorry for the delay in responding as we were on vacation and just returned today.The hand sets do have a headset plug on the side and a speaker phone mode. I cannot find a headset plug for the larger base (with the digital answering system), but the smaller individual units (as pictured) do have the headset plug. As information, I do like this system. One of the reasons I ordered it is because of the Silent mode. If you do not want to hear the phone ring, you can push the silent mode button and the answering machine will still answer the call - but none of the units nor the base will... » Read More Sorry for the delay in responding as we were on vacation and just returned today.The hand sets do have a headset plug on the side and a speaker phone mode. I cannot find a headset plug for the larger base (with the digital answering system), but the smaller individual units (as pictured) do have the headset plug. As information, I do like this system. One of the reasons I ordered it is because of the Silent mode. If you do not want to hear the phone ring, you can push the silent mode button and the answering machine will still answer the call - but none of the units nor the base will ring. « Show Less
1006516
Yes. There is a small standard jack that will let most inexpensive headsets connect to the phone. The jack is covered by a rubber plug, which just pulls out of the way. I have often connected a headset to the phone and hung the phone on my belt with the provided belt clip, and walked around or typed notes with two hands while I was talking. I love my phones.
506109
If you have call waiting, and you are on a call and another call comes in, it will beep. Since it only works when the phone is off hook (handset is off the phone cradle) it cannot ring when there is an incoming call. The phone will ring, and then you need to remove the handset from the phone for the headset to connect. I think that with the handset lifter you can answer and pick up the call from the headset, but I do not have the lifter so I cannot answer fully. The Plantronics website has more details on how this works
1677478
If you ordered the phone lifter then you can answer it with your headset. If you don't then you will have to lift the handset.
1677477
If you have optional handset lifter all you do is press answer button on headset. Just got it yesterday. .works like a charm. If no handset lifter option then you must lift handset...did that for couple weeks.
1906970
From the manual: Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5.
1295188
I'm sorry, I have not used it that way. It is a wonderful Bluetooth and the customer support is excellent. I got a follow up call after purchasing the unit from Plantronics asking if I had any questions or issues; Wow! that has never happened. I would give the company a call and ask them directly. Based on the conversation I had with them, I think they will be able to advise you.
442619
The jack that fits into the phone is like any standard phone jack. You have to make sure that the hand set and it's cord are able to be disconnected from the phone base. I had a phone where the cord coming from the phone base to the hand set was permanently built in and I had to get another phone to make this headset work with it. Other than that the head set worked great.
825220
Hi, Pam. I have a pretty severe hearing loss in both ears, and the clarty allows me to use the telephone again. The headset rests in a base that had a triangle shape, with large bents on the back. My sits on a shelf, but due to the vents, could not be directly mounted flush with a wall. I really like this phone. Hint: hold the headset with your left hand to avoid hitting the wrong buttons. PB
1554373
Hello Helen...good question! This is a headset only. You would need to have the bottom cord and a base for it to work. The partner 18 phones have a special "AUX" jack on the bottom (you may have to remove the stand to see it) where you can plug in a special base and you wouldn't have to lift the receiver off the hook to use the headset. There is a difference between this base and an amplifier. We sell the bases from $30.00 for refurbished. I would happy to put you with a sales person who can help you with this. You can email me at nancyl@comfortel.com or call 800-399-3224 and ask for me. Thank you Nancy
1851794
I've held the phone to my ear but use my headset alot. You can take out of case but its a snug fit so not that easy. I do not think the case is made to have the phone removed each time you receive calls. If you need something of that nature, then I do nit recommend thus type if case.
1986432
Yes, but each headset and the base unit has the capability of independently having this feature turned on or off. So you can have all the phones announce caller ID or select which phones you want to announce or turn them all off and not have announce caller ID on at all.
2085828
I don't really know. I don't wear the headset unless I make or receive a call.
1372492
Lori,The Headset microphone can be pushed all the way up when your not using it. Best headset I've ever used
1272154
not on the headset itself. that is more of a software issue for your softphone; i.e. Cisco Jabber, Lync, etc.