So, ST only reimburses the amount paid for the item if they cannot fix it themselves?
1747550
Yes - and sometimes they have coupons for 20 - 30 percent off your next warranty with them. They are very nice to deal with.
1747551
Basically how squaretrade works is your buying a "balance value" related to a product there are a couple things that can happen.1) they will try to repair it, any repair's value is deducted from that balance (they really are fairly market value prices though)2) on submitting a claim, without check the product first they issue a full reimbursement (this is what happened to me on a water damage claim).Also realize they will want you to work with your manfacturer's warranty first if at all possible (they seem pretty reasonable though so...)
1826668
It needs to be sent to the company to be fixed or taken to a local repair person
2215956
On the Amazon website it clearly says "Worldwide CoverageIf you need a repair while abroad, send us a valid repair receipt for your item and we will reimburse you within five business days."I haven't actually tested this claim myself but I bought my laptop and ST warranty in the US and I'm now in the UK and I bought the ST warranty on the strength of the recommendations by two friends who did the same.
2040663
No, but, if it breaks within the warranty period they will replace it for free
2245450
the only think i know is to send talk to company and send it to them. it is worth it, it comes back fixed and sharp, i have never broken one myself. But yeah, if you should be able to send it to the company
874383
The law states a product must work as designed and you are entitled to a FREE replacement. My machine was broken somehow and it was replaced within a week free.
1263475
The protection plan covers punctures, but it would only do so one time. Basically, if they have to replace the furniture or refund you the cost of the furniture, you've "used up" the protection plan.
1792755
I don't believe so Ann. According to my contract it covers mechanical or operational failure, not loss of the item.
1513024
Nope. If the unit is broken in "any way" I was told you need to replace the entire thing. They'll charge you a $40 hold for a replacement unit. When they receive your broken unit then they refund it. It. Takes. Forever!!!! I swear their customer service is run by one guy. Not kidding. If I had to repurchase...I wouldn't
1217546
I have no idea because I threw that stuff away. On items this small and inexpensive I've found trying to get the warranty to do anything is more costly than just replacing the item. However, that's because, unlike the IRS, I put a value on my personal time.
1067477
It might be possible to repair but I imagine it would cost more than a new charger.
1670141
If your item is repairable, your plan will continue through the duration. If it needs to be repaired again, it will still be covered. My personal experience, if the item cannot be repaired, they send a refund for the full purchase price of the item. I then shopped around and bought another replacement item, which I bought a plan for it as well. My transaction was done completely via email, from start to finish....32 hours! No hassles, I never had to call, it was plain and simple, no questions asked. I have and will continue to buy for all my new purchases.
2181826
Yes - it does and i have also not been able to fix it - haven't had a chance to return the item.
725160
If it arrives broken they will cover the replacement but after that you are on your own. Given the price point, it is still worth the risk. I have five and have had no difficulties in some pretty difficult locations.
155873
Hi Arthur! Yes, hard to believe companies still do this, but we DO honor our warranty should the product fail to charge, for LIFE. Let me know if I can be of more help here:
138607
We do cover replacement upton 45 days in case damage,or faulty report.After 45days, we do repace but postage should be paid by customer.Regards,kimoutlet
1803504
I really don't know. My friend buys what she needs and has never gotten reimbursed for anything. Maybe you could contact the online store to get a better answer. Sorry if this wasn't helpful.