Didn't dry it all the way after using it and it warped really bad. Can't use it as it spins on the counter like a top now. Any suggestions?
1766585
Get it wet again with really hot water and lay it on a flat surface. Lay it on its working surface and not the feet
1766586
Also, get the shelf liner from you local box store or supermarket. The kind that is made of mine waffle like perforated rubber. I put mine on it while it healed. Worked perfect.
1766587
I haven't had that issue with ours, but I would try applying oil (mineral) to it really heavy and putting something very heavy on it for an extended period of time to see if it will return to it's original shape. I think I would do at least 3 very heavy coats of mineral oil first though. We love ours! Just finished processing a whole elk on it.
1766588
Once it warps unfortunately not much you can do. This cutting board requires a good coating of oil and wax to keep it in good condition. You may want to contact manufacturer and see if they will replace.
1766589
This happened to me. Use some boos board cream or mineral oil on the whole board and place it upside down. Mine warped back after a few hours.
1766590
that's terrible! I'd try to return it, but assuming that's not an option, have you tried putting feet on the bottom? You should be able to get some of those stick on rubber ones in a pretty thick size.
1766591
I love mine. And I don't soak it when I use it. I just wipe it with a damp s=ponge and dry right away and treat it with food quality oil. Good luck and m=erry Christmas=20
1766592
That happened to me as well. You have to keep these boards oiled really well. Get some cutting board oil (I use Boos Block oil) and rub it on the top and bottom a few times a day for two days. Place it on a flat surface then put a flat piece of wood (or something else that is fat) on top with a cast iron skillet on top of that. Check on it after a couple of days. Good luck!
1961369
Try putting a wet towel under it and it won't move........wash in machine and set under something heavy to make it flat again
1962282
Don't buy it too early but I don't think it would dry. Don't open it like you said and it will be the same as when it sits in the warehouse shelves... I always do that too: buy it when it says it's low but then really wait that it stops printing to change it. Shake it up a little bit, it helps too.
302653
i washed/dried it at home in my LG (agitatorless) washer. I had to take it out and put it back in the dryer a 2nd time but came out good.
962376
Just do not put it in washer dryer. Hand wash in woolite, lay flat to air dry. Problem solved.
273301
I'd send it back and get a good one. Mine works fine. I wind it up and then put what i'm cooking on it and press down and it rotates until I lift the cooked food off from it and it stops rotating. Yours should work something like this. Good luck. By the way, I have enjoyed using mine. I never had one before, but it's doing the job.
286719
Is the tray warped or a totally the wrong size? Mine was badly warped but I was able to force it in there, and it has gone somewhat back to normal after it being in there for a few weeks.
1043449
Mine warped after some use, about 10 uses. I have an electric coil heating element stove.
335290
I really have no idea if it can ever be made to work again. It would have to be completely dry first. So try putting it somewhere warm and dry and then try it again in a week or so.
744621
so far, I just shake it. Might vacuum or use sticky roller. I would look on computer for customer help ph. no. of B&H; and ask them.
706278
That is how I washed it but I but my dryer settings on low heat. I did not let it dry long and I hung it up slightly damp. Did not have any problems.
2245053
My daughter and I both bought Miele dishwashers at the same time. Hers wouldn't dry very well at all, while mine worked just fine. She called for service and the repairman reset several settings in the controls. Works fine now. I suggest that you call for service again. It should dry.
445739
Did you wash it in the dish washer? It could be warped. I only ever hand wash mine to avoid any warping.
2007012
Have you put it in the dryer? I lost one of my best heating pads that way. The only thing that I can recommend is to do what you are already doing and making sure that your contacts at the heating pad are making contact. I ran into a problem like this and had to unplug it from the wall and at the heating pad also, and then making sure everything was making good contact before I plugged it back into the wall. Let me know how it goes, good luck. I have not had this problem with this item as a constant.
2149840
Try putting it upside down on a simmering pot of water. I had to do it several times and there was still a little curl which my husband then curled backward, it now works like it's supposed to.
1576993
Wipe it off and dry it. Once dry it resets in a few minutes. I only had trouble with it once had to shut it off for about 20 minutes.
1976533
I usually just shake this to get debris off of it, and when it got "taken out" too many times, I just to trash it. I've never been under the impression that it's something you want to get really wet, but perhaps setting it out in the sun will speed the drying. Perhaps next time just spot clean the area.