Is this item supposed to come with the extenders? I bought this but extenders are not in the box. If not, what is the item# for the extenders?
1764379
C.M. - Yes the item comes with extenders. I did not have to use them on a 40" Samsung TV, but they are there (or should have been there) for your use. Also comes with all kinds of nuts and screws to fit almost any condition. - Rob
1764380
yes, the item was a complete unit and exteded 24" from wall as shown. it works great.
1298414
Hello, This item is an wireless extender, you need to have an wireless router connected to your cable modem first. Then plug this extender downstairs to extend the wireless signal. Thank you.
2111360
They are indeed missing the mounting screw...it's the screw that goes through this extender and into the outlet to give you stability and keep it from falling out of the wall (outlet) every time you plug and unplug something. I would say spend the money and get one that has the mounting screw or know that you will probably need to purchase a screw to make it work effectively. I haven't used them like I thought I would. Would probably spend more and get better quality next time.
1644132
Hey Ana, I ordered these and everything was there :( If they aren't in the box, I am sure they will send you some. The little hardware baggy was taped to another part, and I thought I didn't get them at first but then I found them.
1729990
Ours came with the extension in the box. Its basically another pipe section. Ended up not needing it.
2035723
This is the kit for the Network Extender so yes, everything you need to connect to it is included, you'll just need a pole or support to mount it on, or you can simply lay it somewhere, aimed in the direction of where you need the most coverage. Please call us if you need more details.
18106
I ordered this for my house and I have someone coming to put it up for me. It comes with cables but you may need extra depending on the lenght you require. The description should have the lenght on it. I havent picked up my box yet form the mailbox so I am not sure of the lenght. Also, I am not sure what couplers are but I assume the description would have it also . Good luck.
787146
Im thinking you need the extensions as pictured against a wall, the extensions seem to be the way to go. Im giving them a try.
483394
Same thing for me today, I guess I didn't read enough of these... I just received the routerboard and nothing else. I have already printed the return labels from Amazon and will buy one elsewhere.
545284
Hello Stanley, I am not using extenders fro 3D, but I can say every J-Tech product I've purchased has worked as advertised. And still works:-)
1730510
Dear customer,Thank you very much for your inquiry. TN11S come with an extender tube and a carrying case. Hope my answer is useful for you.Best RegardsSusan
2041319
I don't have the device right in front of me, but the cable is not very long. Maybe 6". I've never used an extender with it, but I would be surprised if there were any issues with it. I routinely use it in a hub and it works fine that way. The extender probably would not even need to be an active one.
156647
I did not purchase this product, however, it seems to be a signal converter (white, yellow, red) but I see no HDMI cable extension. It's one or the other. So..Leah? are you connecting HDMI/red,yellow,white to this box? If so, box needs connection to TV's input (1 or 2) with same red, white, yellow cable
385589
Yes you do.I faced the same problem with two of them. Bought the extensions and everything works fine.
1958244
Weeeeellll, I disagree with most of the other answers here. It does come with an extender, but the extender shorts out. Check Amazon for the Mophie extenders that are sold here and the comments. My extender shorted after about 60 days of light use (can only hear on one side of headphones.) So, am left with the choice of removing battery to use headphones or buying another extender - which appears to be a pattern. Am awaiting a Mophie response on this issue - am considering getting rid of the case in the meantime.
1753517
First, the power supply to each unit needs to be plugged in.The units should light up after the HDMI and cate5 connections are made securely. The cate5 connections are sensitive. You may have to wiggle them to make connection. Make sure those cate5 cords are wired properly. Use a tester if in doubt. I had mine working for about 5 minutes. After that, they haven't worked since, even with the lights on. I'm reluctant to purchase new extenders (assuming they are the problem) because of the expense. I've called in the Geek Squad for assistance (due next week).
1959642
Our extenders work with all standard Wi-Fi routers (IEEE and Wi-Fi certified). Unfortunately there are some rare cases where our extenders may not work with non-standard routers or routers with altered firmware such as those from 3rd party sources or proprietary firmware, such as those from certain ISPs. We would need to know the model of the modem. Please call our tech support line at 888-573-8820 and a technician can determine if the unit you have works.