Handle broken The handle switch to turn on the mower recently stopped working. When I opened the handle to investigate, the spring popped out. I recovered the spring, but can anyone point me to a diagram that will show me how to put the handle back together correctly? Thanks. Handle broken The handle switch to turn on the mower recently stopped working. When I opened the handle to investigate, the spring popped out. I recovered the spring, but can anyone point me to a... » Read More Handle broken The handle switch to turn on the mower recently stopped working. When I opened the handle to investigate, the spring popped out. I recovered the spring, but can anyone point me to a diagram that will show me how to put the handle back together correctly? Thanks. « Show Less
1735480
Ditto - I've had two handles break so far...after having my old CMM1000 refurbished and turned into the CMM1200. The clamshell assembly is a PIECE OF JUNK!!! I sure hope B&D; redesigns this so I don't have to keep taking it in to get fixed (at least they've been doing it for free).
1735481
I did exactly the same with a metal pin. BD headquarter ran out of the metal pin this summer and I got a free one from my BD local center.
1735482
The plastic pin on mine broke as well. Instead of continually getting it replaced I just put a long screw where the pin was and I havent had any issues since. All the handle needs is a pivot point. I would suggest it to anyone that has the plastic one keep breaking. Just make sure you line it up right.
1735483
Yup, broken handle... Used the mower for approximately 2.5 years. The cheap, plastic black piece that holds the orange handle to the unit broke. The spring is still there so hubbie is trying fix it right now. He drilled out a hole where the cheap plastic was and is trying to insert a nut and bolt. Wish us luck... I was kind of fond of this mower, even if in the spring time I have to cut only half the grass at a time.
1735484
My handle has broken, been completely replaced, and broken again -- the spring-loaded handle turns on a brittle plastic fulcrum. Cheap critical parts don't belong on otherwise durable equipment.
1735485
Ditto from me too on the poorly designed clamshell/handle. The brittle plastic fulcrum is the reason why the handle keeps breaking as mentioned by other posters. I cannot imagine why B&D; would use such a cheap design. I have replaced (2) clamshells already. They last about a year only. B&D; should offer a free retrofit of the clamshell/handle switch that is more durable. The mower deserves a better switch design than this piece of chinese junk.
1735486
I just had the same thing happen. The handle switch lever on my Black & Decker CMM1200 24-Volt Cordless Lawn Mower stopped working and I noticed the spring is broken. Does anyone know how to proceed in getting this piece fixed? Thanks! Black & Decker CMM1200 19-Inch 24-Volt Cordless Electric Mulching Lawn Mower
1735487
I have had the same thing happen. Anyone have an answer to the original questoin (a diagram showing how the spring goes together)? Thanks
1735488
How are you getting BD to replace the handle for free? This is our third summer with it and the handle just broke yesterday.
568833
I would try contacting the company directly. Did you try super gluing the handle back together?
266084
Thanks for the info! I opened up the housing and found that the plastic pin that forms a 'pivot' for the orange handle was partially broken. No hope of repair without buying new parts. So (like you), I rigged the switch to be permanently on! Still have all my fingers & toes after one mow.
2281847
No haven't had mine quite that long. BUT if you haven't taken it apart and cleaned it i would. Sometimes the gas bulbs/whip cream can leave residue and buildup. Might be causing the handle to stick open. If you can't fix it just learn to love lots of whipped cream :P
2120786
My handle also broke. I found a replacement broom handle at home depot that fit the threads in the broom head. it seems they're pretty standard. I brought the broom head to make sure the handle fit!
410930
My mower wouldn't start either. I just tugged on the cord that goes to the locking device and had no more trouble. Make sure the cord is tight enough.
107349
I'm a little confused here. Is your problem half way up the handle where the handle can be folded for transport or is the problem down at the mower itself? You might give BnD technical a call for help or re-post your question with a little more info.If the problem is at the folding point halfway up, you simply have to use a little brute strength to separate the two sections of the upper portion to allow it to slip on. You might need assistance from another person. Good luck.
1344027
any news about spare parts?I broke the handle of the portafilter and would like to get a new one, anybody knows where to get that?
1334832
Brian-- It took a while for me to find where the spark plug is located on this mower. Once I removed the cover I saw the plug and attempted to remove it with my socket wrench. The space available to this is very cramped and I couldn't get my socket around the base of the plug to remove it. After several attempts I finally gave up. I still have the original plug in the engine, and I guess I'll take it to a lawnmower service shop to change it next spring. Sorry I couldn't help you. I have changed dozens of plugs in all types of mowers but I have never seen one this difficult. Good luck. Steve Brian-- It took a while for me to find where the spark plug is located on this mower. Once I removed the cover I saw the plug and attempted to remove it with my socket wrench. The space available to this is very cramped and I couldn't get my socket around the base of the plug to remove it. After several attempts I finally gave up. I still have the original plug in the engine, and I guess I'll take it to a lawnmower service shop to change it next spring. Sorry I couldn't help you. I have changed dozens of plugs in all types of mowers but I have never seen one this difficult. Good luck. Steve
1427363
If you really just bought it last summer then contact KitchenAid----They stand behind their products. Also---The handle is just a push-on so they may just send you a new handle.
1798523
If you're referring to the handle I had the same problem. They are very simple and cheaply made. The wires in the handle come away from the switch. Open the handle and tape wire harness into position. Worked for me. Hope this helps. Cheers.
1964604
I had the same problem. The outside handle has to be vertical. It doesn't look so great but it works. The spring in the inside of the original handle must have been stronger.
89014
I had a problem with a broken handle and contacted the manufacturer.They were very responsive. I'm sure they can help you.
326735
The handle was welded together on mine, so I had to sand of the little bit that remained after taking it off. Other than that, if you have the tools you can get it off just fine. Just beware of the welded piece when swinging around. *cough* if you do that.
802825
Well did you push the handles back in that engage the transmission? Those are disengaged during shipping, so you can push the mower around as needed. You need to put the handles back in or you won't be able to go once you start the engine.
483552
I would contact the supplier for an exchange... that should not have happened, especially that new... I know breeders and groomers that have had their's for years and have not heard of the handle splitting... could have been a defect in the grain of the wood.
562756
I would suggest contacting the manufacturer. One of the few design issues I have is the way the handle works, it's too easy for it to catch when I'm rotating the drum forward. Fortunately I've been careful and haven't had a handle break.