What am I missing? The wheels won't stay on. They don't seem to snap in or screw on. I cannot even get 4 on at a time. Suggestions?
1759359
They do snap in. You have to push in hard and you'll hear them snap. It takes a little bit of muscle but works great.
2053062
The wheels themselves aren't half bad .. They may come in tight but work like a charm; if you really are interested in replacing them I recommend you buy some actually Penny Wheels and if you didn't understand that, I meant buy some wheels made by the actually Penny Company. I hope I could help you
1445432
Did you follow the directions for attaching them? It was very complicated and my husband and I both worked on it for awhile before we figured it out but now it's fine. Not having that problem, never did, but paid a lot of attention to initial assembly. It took us at least an hour to assemble, most of that on the wheels and ring assembly.
1224079
You have to press them in to the base far enough to engage the snap ring. If you are pressing them in as far as possible and they are still falling out you may have defective parts. There will becan audible "click" when the wheel casters are all the way in.
848158
it was quite difficult to get them on my wheels without some damage to them. one wheel is particularly a problem ~ the cap simply won't stay on and i have had to pull over to the side of the road to retrieve it more than once. i will try to modify it somehow. i usually do my own work but once i had to have a mechanic replace the master cylinder and bleed the brakes. he removed the wheels to have more room to work. when he replaced them he refused to do the hubcaps fearing that he would do more damage because they were so difficult to put on. my guess is that the manufacture does not understand standard measurements.
365872
This requires a very minimal amount of assembly. If I can do it -- anyone can! Although in their assembly the screws limit the movement of the wheels so it doesn't roll. Huge bummer!
2227650
You have to make sure that the wheels "click" when you push them onto the "stick" - the axle. I have used mine often now and have had no problem with the wheels at all.
2266016
I have a problem with the 2 back wheels. After we had snapped on the wheels, we noticed the carriage was uneven. It's minor, but I can feel it when u push it. My only suggestion is to undo the wheel and put it back on. If nothing works, just send it back for a replacement. Sorry I couldn't be more help.
82306
They wheels are suppose to rotate a little. That said, double check that you followed the instructions EXACTLY. We thought we had until on closer observation of the last page we realized that the wheels should not extend over the front. We had put the wheels on backwards! FYI - that mistake is nearly impossible to correct after the wheels are on.
2265764
There doesn't seem to be any options in the software that inhibit the wheel from moving like that. I would guess its a hardware issue, maybe something is stuck or broken. Perhaps opening it up could help you find out (if it doesnt void the warrantythat is, if it does then contact customer service)
2172839
I'm not able to help, I put this together for my granddaughter for Christmas last year and it's been at her house so I can't even look at it. If I remember correctly there were some kind of spacers that went on before/after the wheel itself and it was a little difficult to get them on. Sorry I can't help.
1893592
Aloha! Yikes!!! I haven't had that experience thank goodness. DID You Contact the seller? Hopefully you didn't injure yourself. If the seller does not respond call amazon customer service. I'll make sure I check the wheels our. Mahalo! !!
1476186
I have the same problem. I bought two and they both have the same issue. I feel I was sold defective products, my grandkids NEVER got to ride the junk.
1786133
One of the wheels' back has a bigger star looking thing that goes to the motor to turn the wheels. I messed that up the first time.. Not sure which trouble your having. But I also had trouble putting in the little pins in the wheels I had to push down really hard you may want some help though.
2263767
If I remember correctly, I had to apply some force to get the wheels on. I lay the cart on it's side on a door mat and lightly banged the wheels on. Then I snapped on the center circle. Hope this helps.
1900836
I did have quite a bit of trouble getting the casters in as well. I think I finally had to have my husband muscle them in with sheer will. Maybe an object that fits between the wheels and a hammer or a mallet would help. They did eventually go in and they are never coming out. I do like that they are secure because we have a footstool with wheels that constantly fall out. We did not use any lubricants or special tools.
915798
Guess I was wrong from other answers. Wheels do pop on & off easily but it's not something you'd want to deal with very often, meaning collapsing it. Nice to know if you need to for some reason, you can. Thanks:)