how did you get it to work?
1741174
I find the AmScope Dry Darkfield Condenser to be a great addition to my microscope, especially when viewing protozoans. In general, an object which is mostly transparent (like most protozoans) often images well in the darkfield. You probably know this, but just in case you don't: the idea is to replace the fully-illuminated field from your current condenser which shines on your objective lens (creating the white field you usually see), with a thin "ring of light" which is designed to NOT hit the objective lens -- so if you try it out with an empty, blank slide, you won't see anything ... because there's no light reaching the objective lens. But when you have an object on the slide, it DOES catch the light, and it is the lights being bounced of the image that you will see, as a brightly lit image against a dark background field. Using it is fairly simple: you just undo the locking screw for the regular (lightfield) condenser (be careful when doing this, and support it with your hand so it doesn't fall when the unlocking screw releases it). Then insert the darkfield condenser in its place and lock it in securely. MOST IMPORTANT: as the other reviewer said in their answer, the customer service folks at AmScope are very knowledgeable, very helpful ... and very patient. I have had to ask them a few questions when I couldn't understand something, and they have always been a big help. So if you are still having trouble, don't hesitate to call them. They'll explain it much better than I could.
1304408
I didn't. I just plugged and it worked. I think this is the way newer operating systems work. I remember older OS you had to download the latest drivers to get it to work.
997112
Yes, I did and we had to call customer support to get it to work. My husband called so I am not sure what the problem was, but I do know it was a short call and it was taken care of quickly.
2012674
Sorry, Jessica; I could never get mine to work. Lots of folks tried...we finally broke it altogether. I'm sure someone more tech-smart could use it very well. M
223363
Sorry, I'm so late in answering but I haven't gotten mine to work right at all.
312968
No it did not work. I have tried everything, and so far, nothing has worked. I have given up.
972618
I could not get it to work. Assistance from my IT department and the Geek Squad, still not working.
587634
I had the same problem. Even after getting it to work I could rarely get it to work again without a ton of frustration. I returned it to Amazon a week after getting it and bought a different model that works
555676
Hi Wayne,Yes - I was able to - do not remember the exact steps - but I think it was the manual setup approach that worked (and is working).
1441961
No. I have spent many frustrating hours trying to get it to do so and have never had any success at all.
220073
You got further than I did. I couldn't get the thing to work at all. Good luck.
1672442
Sorry, mine didn't work either. My expert couldn't make it work either and recommended I return it - just haven't yet...
1669199
In all honesty I haven't been able to get it to work myself. Sorry it took so long to answer.
1674910
Yes I did, it was a little tricky. I finally got frustrated and called tech support, they took control of my computer and got it connected in less than 10 minutes. The instructions seam to be off a little bit in that area. Call tech support, they are great. Hope this helps
1454787
The same thing happened to me. I could not get it to work we tried everything. I will be sending it back. Sorry.
66010
I'm having this same issue. I wish I knew what the trick was for getting it to work.
1095066
Did you use it? Did it work? I'm looking to do the same thing and if it works, that would be awesome!!