After just over 1 month my glass pot broke while holding it to wash it. Is there a way to get another glass pot?
1752485
I have found them in stores like Fred Meyer, and I found one once at a local hardware store, but I'm sure if you Google it you could find them online.
1752486
That is very sad that the glass pot broke. I have worried about the same thing happening each time I wash it as it seems so fragile. I wonder if you contacted Mr. Coffee directly if you could order a new replacement pot? I think that might be your best bet. Hope this helps!
1752487
Yes, Google it and hopefully you will find a place to get a replacement. We were lucky with our previous coffee maker, as a local hardware store ordered 2 for me before it was easy to get parts on the internet. Good luck, Im sure you will be able to find one.
1752488
Hey, now, perhaps they should use tempered glass. OK, parts can be obtained at Mr. Coffee.com, Amazon.com,eBay, bizrate.com, Small Appliances.com, together with other websites. Good luck. Watch out for chipping the spout. Pat Clark
948027
I don't know if you "officially" can, but that's what I do. Just make sure you lift that HOT cast iron with a good pot holder because if you drop it on that glass top....?
607727
I don't know about a warranty on used makers? My pot was glass with stainless and black handle. Great coffee pot. You should purchase the coffee filter too. Much easier to use than paper.
1942306
If you find out let me know, I broke my top handle also. I was going to order a new top from Crock Pot.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1520299
You have to contact the company, good luck on receiving the right one. I never got mine after 3 months, they sent a shattered one and a stoneware that did not fit. Good luck.Try this though: http://www.crock-pot.com/service-%26-support/product-support/product-faqs/help-%26-how-to-use/stoneware/help-and-how-to-use-stoneware-faq.html
1657092
I'm sorry, but I do not know if you can just buy the plastic top separately. Probably best to just buy another one & always hand wash it! Did you try contacting the manufacturer?
1639743
The info that came with the pot states there is a lifetime warranty (for the purchaser) with free repairs and/or full replacement if defects are not because of misuse. You would just have to pay shipping charges. It recommends hand washing with sponge or soft cloth and cooking with wooden or plastic utensils. Do not use scrubbies, steel wool, whisks or metal utensils. Oven safe to 500 degrees -- glass top to 350 degrees. I've been very happy with mine!!!
501994
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!)Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
642938
It has a lifetime warranty replacement, so you should be able to get a new one. I have had mine about 2months. It isn't coming apart but its getting dirty and it's hard to clean. Other than that, its holding up pretty well.
1102178
I'm not sure but if your current one just stopped working one day I would try cleaning it first before buying a new one. My replacement had instructions for keeping it clean and when I cleaned the "broken" one it worked right away. I just used some rubbing alcohol and a Q-tip and got the gunk out of the top and side. Hopefully you can save some money.
490306
Hi Ima - you can get a replacement from the Crock-Pot company by visiting this website: http://www.crock-pot.com/customerservice.aspx. Although, honestly it may be just as affordable to buy a new one in the experience I've had getting replacement parts in the past!
1060413
I don't know how "new" you mean. I bought mine in March 2013 and it seems fine. Glass may inspire a user to be more delicate (as it should) than if you were using plastic or stainless steel. But my pot has been WONDERFUL. No aluminum and no BPA. How come it was so hard to find the only pot that meets those requirements. If you are wobbling check out your surface to see if it's level. Or try it in a different location.
137863
Yes I did the same thing. You can order a kit where you change all the parts from yours to a new screen. I believe I did not get the glass hot enough because the glass popped off too easy.
2203035
We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best. I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old.
223201
i did. the kettle cracked in just 4 months. i don't know if it was from high heat or a defect in the glass.
900974
If your cristal broke, but the screen still works, you can replace the glass only as I did and it worked just fine. There's a lot of youtube videos that tells you how to do it. hope it helps. If this is not what you where asking, feel free to send me an email: sharon.frenk@gmail.com. Good luck.