Has anyone had the picture turn red? Does anyone know what causes it and if it's an easy fix?
1749793
Ours turns green and don't know what it is. It was green for three weeks and just yesterday came back in full color. I contacted Samsung after trying everything on my own and they said "it must be some internal parts" and offered to set me up with a repair man. I am still undecided if I am going to try to invest a couple hundred dollars in a repair or get a new TV. This is our third major problem with this TV, so I will probably purchase a different brand TV.
1749794
We haven't had the red issue but we have had the screen turn colors and the black vertical lines happen. The unit has cheap capacitors in them. If you can solder it is a $5 fix. If you canT and you buy the new board about $120 fix. Very easy fix though. Look it up on Youtube and you can see what I am talking about. Youtube instructions stepped me through it....super easy
1749795
Richard....I had the TV that turned green and responded to you last month. We had a TV repairman come to the house and he diagnosed it as a problem with the cable box and cables...we had no red output. Called our cable company and they came out and switched the box, plus gave us new, updated cables. The TV has worked perfectly since then! The TV guy and cable guy said it is rare and they hadn't seen it, but it really wasn't a problem with the TV. Check with your cable company to see if there is something wrong with the box/connection. Oh....and it only cost me $35...the TV guy was $65, but the cable company gave me a $30 credit on my next bill. Richard....I had the TV that turned green and responded to you last month. We had a TV repairman come to the house and he diagnosed it as a problem with the cable box and cables...we had no red output. Called our cable company and they came out and switched the box, plus gave us new, updated cables. The TV has worked perfectly since then! The TV guy and cable guy said it is rare and they hadn't seen it, but it really wasn't a problem with the TV. Check with your cable company to see if there is something wrong with the box/connection. Oh....and it only cost me $35...the TV guy was $65, but... » Read More Richard....I had the TV that turned green and responded to you last month. We had a TV repairman come to the house and he diagnosed it as a problem with the cable box and cables...we had no red output. Called our cable company and they came out and switched the box, plus gave us new, updated cables. The TV has worked perfectly since then! The TV guy and cable guy said it is rare and they hadn't seen it, but it really wasn't a problem with the TV. Check with your cable company to see if there is something wrong with the box/connection. Oh....and it only cost me $35...the TV guy was $65, but the cable company gave me a $30 credit on my next bill. « Show Less
1260675
I wish I could help you. I was happy at first bit since it hasn't worked properly.. It keeps going red like there is something bad in air but it won't stop. I have gone to several shops to help but no one knows how to fix it. I have since been looking for a new one.
1821545
have you check the ISO youre using? I had the same problem when i had my setting at the highest ISO. I now just leave it as AUTO and have great pics. If thats not the problem, then i dunno what is. Sorry!
2205168
why do the pictures come out so bright. is there a setting that has to done
922293
We've been experiencing it off and on for about 6 months. Two nights ago, it was really bad...today...its not there. It comes and goes. In our case its a blue stripe. We've seen it whether its coming from the cable box or bluray player. I haven't played with it too much, so I don't have a pattern of what it does and how to defeat it. I'd like a comment from Panasonic. Our TV was 5 years old at Christmas.
1880510
DJL, thanks for the input. I purchased mine thru my master card so I will call them & see what they can do. My picture is also getting worse, it seems that a lot of us are having the same issue but Samsung won't admit it. I will also let you guys know what happens.
959923
Go into your settings and you'll have to make a lot of changes to give it a traditional movie picture. I had a samsung and my 70 sharp and had same problems but it's actually a quick fix
380739
That is awesome! I called almost 2 years ago complaining about this problem and they basically wanted to sell me an upgrade for a $100 discount - terrible! Will be sending my camera back asap. Has anyone sent it back already and gotten a replacement? Would love to hear your story!
488000
Thomas, I have the same issue. The settings taken from CNET look god awful. Movie mode looks particularly heinous. It places a sort of grey/green film over the colors and the picture. Dynamic seemed to be a better mode for me. Contrast 100/ Brightness 45ish/ Sharpness 0/Color 46/ Tint 50-50/Color tone Cool 1
1347580
I have had the same problem occur with my camera 3x! I had the camera repaired in Aug and Oct '07 thru Sony for just the charge of shipping it to them. However, it happened again yesterday and I'm looking into what it will cost. Their website says $141 because it's out of warranty. Not happy with that, so I've emailed their customer service. I was just looking online to see if anyone else has had the same problem, or if it was just my camera. How long have you had yours? I'm very happy with my pictures but not so happy with having to keep getting this thing fixed!
880641
Did you ever resolve the problem? I'm having the same problem. I can't get a quality picture something standing perfectly still - like my christmas tree! My ISO is set to 100.
998409
I am experiencing the same problem. Dont know what settings should i put it in. I did change the picture mode to clear. Hopefully it works
880645
Thanks but what I'd like to understand is how it can be working perfectly one day, shut off while not in use, then the next time I turn it on, the image on the LCD screen is blurred, I haven't even pressed the shutter release yet, (and wouldn't due to the blurred and dark image). How can that happen? Why is there a need to adjust ISO settings when they haven't been touched?!
2116212
I haven't had that issue. You can adjust the flash mode and that should solve the issue.
436861
Thankyou! I haven't used my camera in several months because of this same problem. I followed your suggestions. It took a few tries, but it is now working!! Just in time for Christmas!
2229699
Nope never noticed any thing like that. Check your TV settings, in the burn in protection settings there is a setting called pixel shift, its turned on by default it moves the picture a small amount every couple of minuets to protect from burn in's. I suppose your settings could be off the default settings are pixel shift: on, Horizontal: 4, vertical: 4, time: 4 min. This probably your problem you could try turning it off at your own risk as you may have a higher chance of burn in's and most likely image retention. You payed good money though if that doesn't fix it return it! Samsung is know for problematic plasma tv's. I wish you the best! Nope never noticed any thing like that. Check your TV settings, in the burn in protection settings there is a setting called pixel shift, its turned on by default it moves the picture a small amount every couple of minuets to protect from burn in's. I suppose your settings could be off the default settings are pixel shift: on, Horizontal: 4, vertical: 4, time: 4 min. This probably your problem you could try turning it off at your own risk as you may have a higher chance of burn in's and most likely image retention. You payed good money though if that doesn't fix it return it! Samsung is... » Read More Nope never noticed any thing like that. Check your TV settings, in the burn in protection settings there is a setting called pixel shift, its turned on by default it moves the picture a small amount every couple of minuets to protect from burn in's. I suppose your settings could be off the default settings are pixel shift: on, Horizontal: 4, vertical: 4, time: 4 min. This probably your problem you could try turning it off at your own risk as you may have a higher chance of burn in's and most likely image retention. You payed good money though if that doesn't fix it return it! Samsung is know for problematic plasma tv's. I wish you the best! « Show Less
2104947
As all others answered, you have to reset it by using paperclip in tiny reset hole. Is it fixed yet? I had trouble with start button I got answers to that one if needed.