I bought this product on September 1, 2014. It won't attach to my computer anymore. Need another. How do i initiate the warranty policy?
1752586
You have a month from purchase date to start the process. So you've already missed the deadline
1483883
09/03/2014 - the original warranty is supposed tobe valid, but have not tried to use it??? can you let me know?? Thank you.
2093256
I have had this computer since January 2014, I live in the US, and I haven't had any problem yet, but I have contacted their customer service department, they explain to me my warranty is from ASUS and it covers the computer for a year anywhere in the world. I would contact ASUS directly to confirm this, good luck.
2016625
this was asked in the wrong area, instead, click on the seller's name and ask them directly. more than likely they would send you a box to return yours and at the same time send a replacement or they may direct you to the manufacturer's website for them to honor the warranty and then they would likely send you a label that you'd put in a bubble envelope and return to them and they may also go ahead and send out a new one to you. I, myself, have gone through 3 but I think it has more to do with a failing laptop than the power supply and battery. Best of luck.
939428
a good answer is to just do away with HP. Their support will charge you even if it's within a year (happened on a laptop we had). Keep asking around though, im sure someone will be able to give you the answer you're looking for
2122867
The company claims to offer a 5 year warranty but when I tried signing up following the instructions the page didn't exist. I tried from different computers and nothing. So I guess we are not covered.
196153
My computer is still running as if I just bought it. Haven't had any problems. Not sure about warranty
2059012
Call the product support number, ask for brian woodruff and ask for a warranty replacement, as long as you email him the order information he will can get them sent
1973440
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company.It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something elseand they did get back with me. Maybe they might help but don't count on it!!
18748
This is a pretty vague question. If you have a laptop or a pre-built computer chances are you can't and could only get it replaced by claiming a warranty. If you built your own computer I would assume you know how. If a friend did it you should either ask him to do it or look online
2042346
I do believe the warranty is one year.However, ensure you buy a laptop with the proper amount of memory you wish to get. I bought the laptop and extra memory to be added to the laptop by myself.However to access the memory slots you must remove a few screws and the back cover which renders your warranty useless.I have added a 3 years coverage as optional coverage with protection against water spills and accidental drop, I think it is worth the cost for sure.Best regardsClement
585548
You should be able to contact icarez with proof of purchase. They have lifetime warranty if I'm correct.
2122825
I had the same problem and would use warranty if it applies for you, hope this was helpful.
220728
The computer only comes with limited warranty. You need to get another warranty if you want to cover accidental damage
695770
I think the warranty is until August 2014 but I'm not sure.. Just go to the product website.
1222860
How long have you had it? I'd check to see if it's covered by Acer. At worst, they'll just say no, and maybe give an estimate to fix it.If you bought it with a credit card, some of them carry some kind of replacement benefit on items purchased. I've never tried to use it, though. It would be worth a try to check on that, too. Good luck!
1973441
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company. It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something else and they did get back with me. Maybe they might help but don't count on it!!