I just bought this modem and was wondering what the network name and key is? There is no sticker that tells me the network identification #
1742945
Hi Jasmine, what you are referring to must be the credentials of your wi-fi router. It doesn't have anything to do with the cable modem.
1742946
If this question is about wifi, this modem does not support wifi. After your cable service provider has activated your line, just connect the modem and give it enough time to be registered and maybe updated. With my modem and Comcast it worked that way.
1742947
This is only a cable modem and not a wireless router or access point.. You will need to purchase another device to accomplish that, or get an all in one cable modem/wifi router instead...
1742948
You are talking about your router. There is no network name or key on any modem. Your ISP will need the modem MAC address. Whoever set up your router will have the network name and key
236693
Like Ian, I, too, have Time Warner, but I will pass on my experience because it might help. I called TW and they actually gave me a list of compatible modems before I bought anything, and this one was one of them. But when I purchased it and the tech came to install it, I was told that TW doesn't allow customers with digital phone to have their own modem. So who do you believe--the customer service rep or the installer? Anyway, the modem is sitting in my supply closet, never used. And I can't imagine any cable company with worse customer service than TW. :)
1748209
I'm a comcast subscriber and it works fine. You will just need to call them with the numbers on the modem to have them register it.
1279480
This is a modem. I also have purchased a Router. I have xfinity cable, internet and phone.
904560
I would tell you but it seems like a waste of time when you already know what to do. Sorry just giving you a hard time. I actually didn't do it. Comcast came by on a service call and installed it without me asking them. Would have been ok if they had done what i actually asked them.
1138064
I have no answer, not tech. savy. I only purchased the modem, nothing else, and my Netgear unit does work just fine.
622229
This unit is a router and it connects to the Comcast Modem. I believe this unit assigns the IP addresses. The unit works of a cloud controller called "Cloudtrax". This is an excellent interface for monitoring your network and works very easy. I went from 6 of these units in 2013 to 20 units in 2014 since they worked so well in 2013.
399868
For me this shows up as my network name followed by "_RPT". Connecting to it requires the same password as my current router uses. Hope this helps!
1189824
I actually have this modem, we started with Qwest, than of course it became Century Link. I have the 12Mbps speed, it works great on this modem.We are in Colorado. It runs 802.11b,g & n. If that helps any one?
1909144
I don't know. I sent mine back and am awaiting a refund. It was supposed to be new and when I went to register it with netgear. Netgear said that someone had alreadyt registered it and that it was probably used. Still waiting!!!
1984024
This modem was not intended for retail.It's for distribution through MSOs - cable operators.It has custom firmware for each MSO, with different default credentials (user/pass)Here are the ones I know:Netgear standard firmware, user level access:user: adminpassword: passwordStandard firmware, admin/MSO level access:user: MSOpassword: changemeCharter Cable firmware:username: chtruserpassword: charter
1101727
this is exactally the same modem that comcast uses. For the price, i bought 2 of them. Replace the comcast modem and start your pc, the net will re-set you new modem.
164843
To answer your question: I don't know. On personal note : This is worst modem/router i would have ever used so will never recommend it!
756627
It depends. I actually work for Comcast and was unable to get this modem provisioned. After some digging and a chat with a contact I have at Arris, it seems that Arris makes several variants of this modem. They are not supposed to be sold to retail consumers and each variant is specific to a particular ISP. In my case, I was shipped a model TM822G/CV. That is designed to work with Optimum and that's why Comcast couldn't provision it. The correct model for Comcast's network is TM822G/CT. There should be a sticker on the back next to the coax connector telling you exactly which variant you have. I'm going to attempt to return mine, though I bought it 6 months ago and have only now had time to fiddle with it. It's pretty irresponsible of the vendor to not disclose this so it's anyone's guess if you'll get the correct part for your particular ISP and they don't ask you which one you want.
219333
Hi: I too have Xfinity. What you end up with is two caller IDs; one on the Digitone and one on Xfinity. Works perfectly. No to worry.
1984026
Mine was not admin and password like it said on the instructions and router/modem. After hours I found it on a 3rd party website (username is "chtruser" and password is "charter") Here is the link: http://www.charter.net/support/internet/netgear-cg3000d-wireless-cable-modem-network-settings-change/
140408
You should have no problem activating any purchased modem as long as it is not a Comcast equipment, the best way is to purchase it from a reputable retailer. Some scams happen because people sell their rented equipment.I had no problem activating mine a few days ago.