my 2 cats won't use it...help! ScoopFree Self-Cleaning Litter Boxi've had it for over a week, have tried the "tricks"...putting their old litter and a tiny bit of poop in and vice versa...moved the old litter box farther and farther away from the new one, quit cleaning the old one...still nothing! one cat peed in it once-that's it...any ideas? please... my 2 cats won't use it...help! ScoopFree Self-Cleaning Litter Boxi've had it for over a week, have tried the "tricks"...putting their old litter and a tiny bit of poop... » Read More my 2 cats won't use it...help! ScoopFree Self-Cleaning Litter Boxi've had it for over a week, have tried the "tricks"...putting their old litter and a tiny bit of poop in and vice versa...moved the old litter box farther and farther away from the new one, quit cleaning the old one...still nothing! one cat peed in it once-that's it...any ideas? please... « Show Less
630695
Your cat probably has sensitive paws and doesn't like the feel of the desiccant litter that comes with the machine. Switch to Ultrapet Micro Pearls litter and your cat will probably start using the Scoopfree machine again.
630696
oh, I wish you had posted an update! I'm wondering how things turned out.Did cats get used to the ScoopFree?More experiments to entice the cats to adapt?And, to be sure, some cats are just picky, determined, and don't adapt.
265152
It took my cat about a week and a half to really get comfortable with the new litter box plus I set the rake to wait for 20 minutes to ensure that she was away from the box when it operated. She totally freaked out and went into defensive cat karate mode when she saw the rake doing its "thing".... She now seems to have settled down and enjoys having clean litter to step on. We are very happy with scoopfree self-cleaning at our house.
2197267
My sister also has the same box. It gets the clumps, but tiny pieces get left behind and you have to change the litter often (depending on the cat). Which is still better than cleaning the whole box daily! Love it!
2270310
Hi Amy. I just added some on top of my cats other litter. But it really did not seem to do anything. Maybe it is just my cat but since it is so expensive, I would not buy it again. Good luck.
1710125
This is a common problem --even more so the older the cat gets. The fresh news will also be a issue with this. What I do recommend is called Great Choice Litter mat. I have used this with 6 cats and 99% of litter stays on the mat which is easily picked up and shake back into box. Easy on their feet and easy to wash also. Don't see on amazon--got mine at petsmart. I also use fresh step multi cat CLUMPING litter which my vet recommended so the combination of fresh step and Great Choice mat really helped us....... Hope that helps ya........
1484568
I haven't. If it is any help, I use a litter box lined with a garbage bag, and then filled with the litter. I guess it is because my cat urinates so much at a time, but it soaks all the way through the fairly thick litter, and while clumped together, the clumps stick to the plastic at the bottom of the litter box.
2107860
Good luck. Plan on having to return it. I have had three and returned all three because the motor is to weak to move the litter. It has been months since I requested refund which they acknowledge I should receive. Just can't get them to mail it. WIll talk to a supervisor tomorrow. Keep your receipts.
2181033
I've had it for about 4 months with no issues. There is usually only an odor when its been used, waiting to cycle. Not sure if it's litter related but I have 2 cats & use Arm & Hammer Clump & Seal litter, it works great. Could there be feces stuck somewhere inside that needs to cleaned out... Good luck!
68472
HI, was not for me, but may be for some cats. Mine, jumped in and did their thing... Love it when they walz in house from outdoors and go to the litter box. I pick their little butts up and put them back OUTSIDE!!! LOL
1756410
Hi! The litter box isn't as shape as it looks. Cats will kick litter out of almost any box, but my cats didn't kick much litter out of this one. It also depends how much litter you put in it. I just used a little less. Hope this answers your question.
256037
It's not possible. Ive not used this type of box for quite sometime. I've used the litter robot for over five years with no problems and three cats. I would only change if they came out with something better!
1029372
First, shake it outside until no more litter falls out... (hang it and beat it with a broom) ...if you're using clumping litter you'll have a real headache when you go to hose it off. I tried all sorts of odor neutralizing products, but nothing worked and my cats started to prefer the mat to the box. When I trashed the mat, nobody peed outside the box anymore. I picked up a few carpet remnants and they worked equally well... at $1 each it wasn't a burden to replace them if an accident happened.
2118468
I started our kitten out with Littermaid and had no problem. You might want to let it run a couple times to let the kitten get used to the noise and movement. Kittens tend to play around quite a bit in the box and if it turns on before they are done it might scare them into not wanting to go back in. If it is a really small kitten I would recommend using another box for a short time just till they get used to litter.
2254994
I will tell you the exact same thing as I mentioned to the other person who asked. The way LitterMaid markets this is so you spend lots of money. You don't have to replace filters or poop catchers as often as they say. The box stays closed after the scoop dumps the poop in it. The poop bucket pulls out so you can empty it. Another suggestion is the top part of the poop bucket sometimes comes loose so put a piece of tape on the sides so it doesn't move. Let me know if this helps you.
1916337
My cat easily went back to using his litter box. He preferred it. I never successfully trained him to use the toilet. We made it to green and he was to large to sit on the edge of the toilet at that stage. If you have a small, thin cat, it might all work. My cat was more than willing, but the setup didn't work for him. So we are back to litter.
74345
I'm wondering this as well - we have a cat that will not use a litter box but will use puppy pads.... thinking of trying one of these. Anybody try this yet?
92552
This would definitely benefit you! After the cats use the litterbox the robot automatically rotates and drops the waste into a drawer at the bottom therefore eliminating the odor. There is a place inside the drawer that you insert a carbon filter that helps absorb the odor. I have 2 cats & usually only have to empty the drawer once a week. Hope that helps answer your question. It is an expensive machine but I truly believe it is worth the money.
350880
Hmm, weird. Mine is clumping really well. I wonder if you're using enough litter? If not, your cat might be pushing litter out of the way, peeing on the bottom of the litter pan, then covering it back up with litter. I recommend putting more in the litter in the pan and seeing if that makes a difference. I personally put several inches high of litter in my cats' pan. There's no smell & it clumps really well.