The plastic clasp on one side of the case broke, and now my iPad falls out. I've only had this case for a year. Has anyone experienced this?
1756857
Yeah! You right i have only 1 month with this case and happened the same issue
1756858
yes. Mine barely broke just by sliding it across a counter top. I believe these have a two year warranty. I recently went through the process. Logitech is a little slow in processing so you have to keep after them. Supposedly they have shipped me a new replacement unit. Contact Logitech via their website. Try not to call them unless you understand Pakastany(?). You just need a copy of your receipt and picture of the item broken. Mine was about 6 months old. Hope this helps.
1756859
Yes. Mine broke in 42 days. I've emailed Logitech just today so I'm not sure how the replacement process will go. From reading reviews here, I'm anticipating a hassle.
1263520
I love it.......If you just bump the iPad it is OK, if you really hit it, it will come apart. I have had no problem with mine.
1111569
Did you feel and hear it snap and lock into place? If so, it should stay securely. Make sure you align the openings of the case with the iPad so it will lock in place.
2136011
Mine just comes apart easily, in fact it falls off if I lift up the metal part. Maybe because it's old. Sorry I can't be of more assistance.
753450
Mine broke on the bottom near the lightning connector. I'm buying another product as many reviewers have reported this problem with this product. It seems to be a design shortcoming.
1611707
The front sits tightly inside the back piece which has a slightly rubbery feel to it on the sides. If you start at one of the corners you should be able to hold the front of the case still with your left thumb (if you are right handed) and with the thumb on your right hand pull back on the corner and it should come apart. It took me a few tries when I got it. I love the case so give it a try.
1557155
That seems to be a common problem with this case. I traveled with mine last holidays, and even though it has just been sitting in the house all through, I discovered that the locking mechanism was not working. When I acquired it though, I tried it out and it was quite okay.
1378106
I had one break shortly after buying my case. They replaced it without any problems. I've had the new one for a little more than a year now with no problems.
1527599
It happened to me too, broke at side bridge at buttons, This is my second one, because great colors and slim fit I order other one. Because its only under $10 I really did not give much importance to warranty part of it.
1891936
I have only had it for about a month, so I can't advise on how it holds up over time, but so far no complaints on that. I do want to advise you that the volume controls on the outside of the iPad are inaccessable through the case. You can still use the volume control in settings, just not the buttons on the iPad.
1586720
mine broke the day after I got it . haven't dropped it but the charger cover was lose allowing water to go inside the case .
238599
No the plastic outer case is weak and flimsy and breaks easily. My case cracked in the first week and I kept it on and the connective tabs that click together eventually gave way as well. Finally had to throw away yesterday after barely two months.
1635400
I have not had this problem. I like my Bear Motion Premium Slim Case very much and have had it for several months. Marilyn F., Carlsbad, CA
542971
Mine tore on the right side after about 11 months of use. That said, I'm planning on replacing with the same case.
1374601
There is a small flap that tucks in behind the iPad to hold it in the case. Mine has never fallen out. You could put a small piece of Velcro on the flap to keep it more secure.
1203412
While I've heard that some people have difficulty removing it, I've found it to be not too difficult. This is what I do. Holding the iPad in portrait mode, I push off the upper right tab of the plastic case. This is rather easy to do. Then, I gradually push the cover's right edge off of the iPad, starting from the upper right side. About half way down, you'll feel the iPad pop off. Just make sure that any flex forced in the process is exerted on the plastic cover and not your iPad. Good luck.
1038231
In my experience I have seen no damage to the Ipad. This cae provides a snug and secure fit. I have been very happy with this case.