What is the return policy? What are our options if we do not like the pillow?
1743043
Hello, thank you for your question. As of today December 30, 2013 this item is sold by various sellers on Amazon.com. While some seller's carry the same returns policy as Amazon.com, others do not. I would suggest having a look at each seller's help page for further information. To view each seller's detail page click on their name and "detailed seller information" then scroll down to the returns policy section. I hope this helps!
1242537
My suggestion to you is to call the manufacturer directly at 1-800-544-8434. It is completely washable I honestly swear by this pillow! All u do is stick it in the dryer every so often and it keeps getting fluffier.
697330
The pillow was ordered by mistake and returned.you can ask a physical therapist or your GP.
1867659
I would recommend contacting the company to see if they have any options to make it less fluffy for you. Their customer service is amazing, truly amazing, and they may be able to suggest something that would help. It is a fluffy pillow, and we haven't had ours long enough to know if it flattens, but it is worth a quick note to them as the quality of this pillow is excellent!
2076720
I disliked the pillow. It is hard as a rock. I sleep on my back & it did not work for me. Costco has a pillow that is firm, but it can still fit under the neck & gives good support. I do not recommend My Pillow at all.
2215758
Hmmm...well, I bought the Core Products Mid-Core Gentle Fiber Neck Pillow Model # 222, which was too big for me because i'm 5'2". Might be a good size for you but I don't really recommend this pillow for bad necks. I've suffered chronic neck pain for 2 years now and this pillow didn't help at all. I've also tried millet pillows, hotel pillows, and even the micropedic pillows from Tony Little. The only solution I've found to get good rest from my neck pain was to use a stomach pillow as a head pillow (flatter than most regular pillow...got mine at ikea) then roll up a towel and place it where the arch of my neck is (till its comfortable for you). This way you can adjust your pillow to fit your head and neck. All pillows come in different sizes, so its hard to recommend something since everyone is different. Its very frustrating. You can always go to Bed Bath and Beyond (use 20% coupons) and try their many pillows too.. If you don't like it...you can always return it. Buying pillows on amazon and returning it is difficult so never buying pillows online again. Oh and if you are a side sleeper, you can place pillows between your leg and under your arm to rest your shoulders from dropping. My physical therapy taught me that. Helped a lot with the shoulders.
716167
not really, I am disappointed with mine. Pillow cases are impossible to find, unless you buy it from the manufacturer.pillow cases cost $60 each! it is not really firm enough to lean against,I would not recommend it.
1056656
I am not sure about return policy. However I had the some concerns but I really, really like this machine. I have low back and knee problems and it gives me the option to adjust easily if having a painful day. It allows me to do intervals without having to get off and make any machine changes. It fits in a very small space in my bedroom with no problem. My niece is a personal trainer and when she visited me last year she really liked the way this machine worked for me. I had no difficulties with assembly. Because I have hardwood floors I purchased a runner to place underneath. It is quiet too. This system is a great combination that works great for me. I hope this helps. Oh, FYI, I have an expensive total gym system I purchased before this that I am trying to sale because it is not easy to use and is not as compact.
1276774
No my husband tried the pillow for 4 nights as a Father's Day gift and didn't like it so I'm going to have to return it. He doesn't use a CPAP
697328
I don't know. The pillow was returned. Check with your doctor or a physical therapist.
571290
Molded foam which makes it firm and akward and way too big, I would not recommend this. I bought a pillow through amazon from Hermell that was perfect for me.
923217
Hi. We have a "love your pillow's fluff or we will change it" guarantee! The amount of "fluff" can be a very personal thing as it seems you know! Feel free to send me an email directly if you want to discuss specifics, otherwise please know that you can purchase with confidence. If you find our original pillow has too much or too little for your son, we will make one just for you! Thank you!
373042
Yes. I returned the one I purchased. If I remember correctly, the key is to NOT remove it from the plastic packaging it comes in. I put the pillow inside a pillowcase still in its plastic and tried it out that way and found it didn't work for me, then returned it for a refund.
164616
I would say probably not the best choice. The pillow is very heavy when filled and kind of awkward.
445221
No, not really. I bought a pillow but then my son seemed to be uncomfortable, he was squeezed. Don't buy pillow.
1302409
We only list these in pairs, but you may buy them, and email Customer service to ship only one pillow and they will refund you for the second.
2158149
Yes, but it takes a long time. I've had mine for about 2 years now, and it's past time for a new one. I had the standard, I'm pretty sure--bought it directly from the chiropracter and he didn't specify, so I'm trying the gentle this time and hoping it will work well for me. :) I usually get a new pillow every year or two anyway, due to allergens.