Hello. I put the back on my phone just to test it and now I cannot remove it! I haven't even put the new battery in! How do you remove it? I saw there is a small place to slide a fingernail in and pull, but after trying with even a screwdriver, I cannot remove the case. How do you remove it? Hello. I put the back on my phone just to test it and now I cannot remove it! I haven't even put the new battery in! How do you remove it? I saw there is a small place to slide a fingernail... » Read More Hello. I put the back on my phone just to test it and now I cannot remove it! I haven't even put the new battery in! How do you remove it? I saw there is a small place to slide a fingernail in and pull, but after trying with even a screwdriver, I cannot remove the case. How do you remove it? « Show Less
726600
Mine came right off when I pryed my nail under it. If the unit is faced down, I tugged up on the slot on the side. Or, try contacting the manufacturer. Their literature that came with the unit indicated they have good customer service. Sorry, wish I could help more.
1769363
Use a thin flat-head screwdriver and start lifting around the edge. The clips will pop up and release though they might be a bit tight at first.
2021055
You have to take the back cover off-insert your nail in the slot at the bottom and pull. At the bottom of the battery in the phone pull out the battery from the slot in the bottom. Insert the new battery in reverse motion. Make sure the metal contacts align and press in place. Replace the rear cover.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
2255318
I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is sunken down in the remote. I ordered a replacement batter here for around 18 bucks. Hope this is helpful. I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is... » Read More I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is sunken down in the remote. I ordered a replacement batter here for around 18 bucks. Hope this is helpful. « Show Less
432321
A quick search on YouTube and you'll find a few videos, but there isn't much to it really. Getting the back plate off is the hardest thing really. There's a special tool for doing it, but I just used my thumbnail. Start at one of the corners, and as soon as you make a gap you can start working it around the whole back plate until it pops off. You'll then see the battery connector. Pull very gently on the wires and it will slide right out. Now pull upward on the battery and it will resist. There's adhesive tape underneath it to hold it in place. Once the old battery is out, put the new battery in with the same orientation, reconnect the battery connection carefully, snap the back cover on again and charge it up! :)
1450472
Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should help also. I did both and now have no complaints whatsoever. Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should... » Read More Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should help also. I did both and now have no complaints whatsoever. « Show Less
1179480
You have to take the original back cover off your phone. Keep the original back cover in a safe place in case you need it in the future.
1397318
It's not easy to do lol, I ended up with a sharp tug and a quick pull and the rubber came off the case. It may take you a few minutes but yoyou should be able to get itit off.
706604
Place your fingernail or a small knife blade under that little "finger" on the underside of the Epilady. Pry it up very gently and it should come right out. It's rather like a small battery compartment cover. Anyway, it goes back together easily. Just be gentle with it since the plastic isn't very thick.
116460
NO, this case is NOT easy to remove. The screen protector snaps into the plastic back, and is nearly impossible to separate. The silicone shell and belt clip are easy to remove, but the plastic interior case is not. I had to remove it the other day in order to access my battery, and it was a struggle.
1918530
sorry-- here's the reply including the link to the video... I didn't have to remove (or do anything) to the protective casings. I can only suggest you recheck what you're trying to connect to what. Here's a video about replacing the Verizon battery which may help give you a visual. The OEM battery in the video is a bit different but the close ups (at about 3:30 in, near the end) might help. Feel free to ask a follow-up if I misunderstood or the problem persists. Good luck! http://www.youtube.com/watch?v=uk63rADEFkA
1851729
Hi Robert... if you're talking about taking it out of the holster then - apply pressure at the bottom of the phone and push up (sort of like old BlackBerry cases). If you're talking about taking off the base cover - I haven't found a trick, but I was able work the edges slowly and take it off. I don't believe the manufacturer meant the bade to be separated often (so please be careful not to chip the edge if you wish to reattach). If you find a better way, please share :) Thanks
1851724
Robert the existing case was already broken and I had to really work and pry off the case. I then placed my new case on the phone. I did not need to take the cover off yet. Sorry I couldn't be of any help.
1958466
I am having trouble as well, I've tried everything, including the paper clip and a thin blade tiny screwdriver. I cannot budge it. Anyone??? Heeeeeeeeeeeelp!!!!!A. OLOTT did you ever get yours off???
748737
Don't take that off. If your using the extended battery you do not use the back cover, just put the tpu over it and it will hold it in place. The cover is only if you want to use the stock battery or some other extended battery. :)
888837
It is not too difficult to remove the case. I typically removed the phone by separating it from the case where the stylus is. Once you have done it a few times, it becomes second nature. I typically popped the case on and off once a day to swap batteries and had no issues. After about 6 months the case cracked - not a big deal given how inexpensive it is.
1982687
It should be fairly easy to pry the cover off. You can use a small screwdriver or a fingernail to pop the cover in the direction that is indicated by the little arrow 90 degrees from the pocket clip. Mine pops right off and the battery will slide out.