Has anybody be else had problems with the pump? The last three I have purchased dont work and I have to unscrew the bottle to use.
1733029
Hello! Due to the harsh mid-west winter temperatures, some of pumps have experienced damage due to freezing during postal transit. Please contact Relogy Shop through your Amazon account, and we will be happy to replace your pump as soon as possible. Thank you! The Customer Service Team at Relogy Shop
1296450
Have you tried reducing the amount of liquid you put in? I noticed that CO2 would eject through the hole on the neck of the bottle if I had the water level too high. Was pretty simple to cope with. Beyond that, there shouldn't be any other quirks. If they continue, I would contact amazon or the mfctr to see about a replacement unit. We really do love ours.
92242
I am glad to see someone else has this problem! I have had mine replaced 4 times! Did you ever get yours working? I had an old model for 10 years that never leaked, so I know what I'm doing. Frustrating.
1612633
If you like Iceland Pure as much as I do, I would go ahead and buy another bottle. Then, use the new pump to finish the open bottle and then use it for the next bottle. I know, now, that I'm going to hang on to the pump I now have just in case something like this might happen sometime. Hope this helps. Otherwise, I wonder if you might go to a kitchen store and see what kind of pump they might have. I'm thinking perhaps a salad dressing dispenser might work. Also, you might take a look at shampoo bottles - some come with pumps. Hope something works out!
1839239
Yes, last two orders the pumps are not working. I have been using these for about 2 years and no issues. Then when the first one came and I could not use it and my boyfriend also spend a long time trying I figured it was a fluke. Now with the second order and not working I am not so happy.
1146281
This may help. I've discovered a Stop Line just under the white pump assembly on the cap that tightens down on the bottle. If you loosen the cap all the way, it slides on completely and allows the pump to seat better on the bottle. NOT loosening it enough caused the problem some of you are describing. Loosen all the way, drop the pump on bottle and tighten as usual.
1830332
Make sure the little cap on the top of the water pump is up as close to the stainless steal top as possible. you might have to wiggle it in. That is what happened to me the 1st time I set it up. If that does not work try the little lever on the side of the pump and turn it up a little higher. Hope that helps. I just love ours.
1716806
Keep your fingers crossed not so far. I had a big ceramic one before this and had the same problem. Also this one is so easy to clean that I do it frequently which I think must help to not overwork the pump.
440931
I also had this issue. My problem was I did not screw the plastic ring part tight enough around the base unit and hence there was no pressure building up, and the pump wasn't dispensing. I called the MISTO customer service and they send me a replacement pump for free, in case there is an issue with the pump part.
1955850
I had a similar problem- mine was because I put the bottle with the balloon inflated in the refrigerator. I had to detach the balloon from the pump and wait until the wine warmed up.
731211
My sprayer stopped working too. It's too bad they put such a cheap sprayer with such a nice bottle. Anyway, I think the sizing of the sprayer is fairly standard cuz I went to Container Arts and bought a small (travel size) pump sprayer. I went home, took the pump off and screwed it onto the glass bottle, and wa la! It fit.
2210303
Sry about that. Are you twisting it into place? If that's not working I'd contact britta for a new top portion of the bottle.
1133315
So far, I have to agree with you. I have tried on multiple occasions to use this pump and it is so small and difficult to connect that it is essentially useless. However, I have to admit it is worth every penny I paid for it (I got it for free)... I need to find a high-volume pump that actually works...
810437
I get that sometimes too. Make sure the bottle is seated properly. Try pumping the handle a few times. And make sure the spout mechanism is clean.
539623
Hi, just be aware that it may fail also with little use. As soon as my warranty was out, my pump failed. They replied to my Amazon review that they'd exchange it but then only offered a discount. Not an honest company.
860177
At first you have to give it maybe a dozen good pumps. If that doesn't do it, check the hook up on the bottle part of the unit, or the handle trigger. Took me a few minutes to figure it out too!
389133
If it's new you may have a defective pump. Have you tried taking the pump off and running it under hot water? Do you have a pump from another product you could try, like a hairspray container?