who do I speak to get a replacement case? the plastic casing that holds the phone broke
1242916
I bough 2 of these and top plastic frame around phone broke on both of them. They are inexpensive without customer service that I can find
636896
I would check out the Otterbox website...I had an issue with my black Otterbox that I had prior to my current one and they were very good about helping me out and replacing it.
280375
If you got it from Laza, contact them. They sent me a new cover right away when I told them mine had broken.
348230
You should be able to replace but I wont recommend. Case is very fragile. You can get better case for the price.
1540801
I have not found case. I try to handle phone with care but it has been dropped 2 or 3 times without any problems. Good luck.
220539
It isn't a very sturdy case and I had the same problem. The plastic back broke in mine and I had to replace it.
1378106
I had one break shortly after buying my case. They replaced it without any problems. I've had the new one for a little more than a year now with no problems.
597169
If the case isn't fitting you should probably return it and get a replacement. Since the other models of this phone aren't out yet there shouldn't be a reason you're having that problem.
912096
My case was defective and I returned it and did not get a replacement. Sorry.
2052010
Supposedly spigen was sending out replacement cases, but they dont seem to fix the problem. I fixed mine (like many others) by cutting or filing down the button on the inside of the case.
1519835
I don't know where to buy a replacement, but it's not worth it. Call or email company you purchased it from.
572426
Yeah. Amazon is the one selling the case so you can go into your account and there is an option for replacements and returns under the "my orders" heading.
2184488
If its through a carrier like t mobile or sprint u should be able to replace it or trade it in for a new phone or an updated version ... If not try amazon they usually have the phone and all the accessories
2048428
The rubber coating peeled of after about 1 1/2 weeks and the plastic broke. So my review is I'm dissatisfied and I have no case protecting my phone.
899613
I wish I could answer that question I broke mine 2 times and each time I purchased another one call me crazy but I like this style case I wish I could get a replacement part even get the case in different colors especially green
2274288
Contact otterbox.Com they request pics and your name the time and date and for the pic to have logos and they'll ship one replacement holster for free I do that because my cases are always broken or have some damage
816619
There is a plastic case, but not one that would be a durable one. it is more packaging quality.