Why is there such a wide divergence in the customer reviews?
1763745
I doubt anyone will be able to give you a definitive answer. Different sellers are selling this same cover and all of the reviews are aggregated together. Perhaps some sellers are selling a higher quality version while most sellers are selling one of lower quality. I just know that the one that was delivered to me looked like it was ripped to shreds by Freddy Kruger after just a few months on the pool (during a mild, eastern North Carolina winter I might add).
1763746
I do not know, this is a great item. however we needed the 21 foot round....still used it last year and are very happy with the results.
1363915
It seems like the early units provided by the company to Vine reviewers were different from the ones now being sold. I'd ignore the Vine reviewers as they probably had different versions.
776135
My only suggestion is to check the reviews. If there is a large number of reviews and the good outweighs the bad you should be fine.
1688804
Most of neweggs reviews are also about the experience you had shopping at newegg also there are not as many reviews posted on newegg as are on amazon....amazons reviews are mostly about the product themselves and not so much amazon because amazons customer service is far superior to neweggs...i like both companys equally
1658138
I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers.
404838
Rumor is, some shady business practices could be contributing to the population of rave reviews. Some companies have been caught paying for reviews in the past.
1766242
There are many people that write deceiving reviews. Some are being paid and some are getting free product. For instance a person that gives 5-star reviews for three like products from three different companies the same day or within a couple of days. Saying for each, "nothing worked until I tried this". Also a variety of different products. It can take up are lot of time to do this research. Check the other $100's of various products reviewed at the same time. I have written down the names of 14 people that reviewed the same items around the same time, saying about the same thing. But not giving info that is significant.
597076
I think Consumer Reports review quality is getting worse. Too many products, they don't test like they used to, and their politics seem to affect a lot of their listings. I still subscribe and use their research, but find I need to use it as only one source. Watch their ratings vs. user ratings on various sites, and you will find lots of divergence.
1216761
That's a very good question. I had purchased this a few years ago myself and had done a review for it way back then. Something must have happened with wiping out the previous reviews. I went to review a recent item a couple of days ago and this thing popped back up again, and, again, I knew that I had reviewed it at least a few years back. As for why...I couldn't tell you, but something definitely went goofy. I didn't mind reviewing it again, but it is definitely a strange situation.
1638235
A lot of the same reviews are on both, same price, same picture. just different name stamped on it.
784842
I have no earthly idea. I don't get quite that detailed with my reviews, etc. Sorry I couldn't help.
196423
Thanks for this info! Some of the reviews are very conflicting on this point.
478686
I realize that I'm years late to comment on this, but that is exactly why you should use the forums for complaints about the company/fulfillment/etc. and use the ratings for the products. I didn't see your rating when skimming through, but I saw the effect of your two-star rating. Now, years after many people have had to wait for their units, production is not longer having trouble keeping up with demand, and your two-star rating is no longer relevant, but still affects the average rating.Regardless, Chris N. was a jerk in the way he/she addressed the misuse of the rating system.
58002
Hi Scott, I reviewed this product and if you look you can see I reviewed a wide variety of items I purchased through amazon including 3 different brands of this product. Some of the products I loved. Some I hated and some were just ok. I assure you I don`t work for this sellar or any of the others.
1103310
Because there are companies that offer bloggers a chance to review several products, from many companies. Many bloggers get approved for the same review campaigns. Not fake.
1009758
I'm glad Amazon has transparency factors, such as "verified purchase" and "see my other reviews" to help discern legitimate reviews from possible phony reviews. If you peek under the covers, many of these stellar reviews appear suspicious.
930325
Because Amazon doesn't separate reviews for different sizes/colors of the "same" product. I buy a lot of camera equipment on here and when I'm shopping for accessories the Nikon/Canon reviews are always mixed even though the manufacturer makes different versions for Nikon/Canon.