I bought this product in March 2014. At the first time it went well, but now it got stuck on android logo. It doesn't function with reset, pressing + -button. Doesn´t connect to computer. I want my money back!!! It is not function any more. I bought this product in March 2014. At the first time it went well, but now it got stuck on android logo. It doesn't function with reset, pressing + -button. Doesn´t connect to ... » Read More I bought this product in March 2014. At the first time it went well, but now it got stuck on android logo. It doesn't function with reset, pressing + -button. Doesn´t connect to computer. I want my money back!!! It is not function any more. « Show Less
1764578
the one I bought works flawlessly for me but your situation sounds exactly like the problem I had with a tablet from a different manufacturer sounds to me like it has got problems if it's still under warranty send it back exchange for a new one
1764579
it happened to me as well, my table was not looking good I also want my money
1764580
I don't know why I was forwarded this question because I want my money back also.
562459
Mine worked fine, was able to download apps like a normal Android. Only problem was that I got it in May last year and by November it began to move slowly. And forget about the underwater feature. Just don't do it. That's the only reason why I don't have it anymore. Keep it out of water!!
1685029
Hi Neil! Thanks for your interest in Fluenz. We understand that Android is a priority and we're working hard on developing the app. Please bear in mind that because Android Apps have to support so many different devices it takes work to get it right. We're aiming to have the Android App out to you before the end of the year and hopefully sooner. If we can help further, please email us at: usersupport@fluenz.com Cheers, Fluenz User Support
648141
Dude I have no idea but I wouldn't buy this bluetooth again if my life depended on it. It's such a piece of garbage. I've had it installed for a couple years now and it's caused me so many problems I can't even express. It always fails. ALWAYS. This is the second one I've had installed . The first one failed so badly they couldn't get it to work again. And, it's not just my phone. I've had it connected to 4 different high-end smartphones and it is always the same. I have to keep a poker in my glove box just so I can hit the microscopic reset button nearly every single time I drive. I've gotten into 1 accident over it. I got one ticket because of it. I've punched it twice. I yell at it at least once a day. It's honestly such a bad product I feel it's made me less of a sane person. That's how poor it is. Get a different brand. Trust me.
1756899
I just got it, I am trying to figure out how to get it working. the screen is dark and barely I can see anything. I contacted the company to get answer, I dont know what to do. first time when I bought the small one, it worked good, till it brook, this time, I thought, I would be the better one but so far, it is not working
1384312
I would NOT recommend this tablet at all!!! I have had it less than 7 months and on Friday night it just quit working! The screen went black and after that I couldn't get it to turn on at all! I even tried running the battery out (let it sit unplugged for 24 hours) and replugged it into the charger--I let it recharge a good 10 hours and again, couldn't get it to come on at all! As for email, it would let me view the email but I could never answer the email. I used it to try to retrain my hands (I have a disability and I'm trying to keep my hands & brain going) with games such as Sukudo and for movement Cooking Dash. The back of this tablet has "T-Pad" written on it. I think they are trying to compete with I-pad. At least this tablet didn't cost me much. Yesterday I went & ordered a Samsung Galaxy from Staples. I got a 3 year warranty on it too. I basically now have a glorified "coaster" with this T-Pad. If I were you, I would make sure what ever device you get, get the warranty! Sorry I don't sound to happy about this item but I wouldn't want anyone spending money on a product that they will only have for a few months. BTW, this product was NEVER dropped, stepped on, left out in a car etc. I am almost home bound so it sits on the coffee table when I am not using it and when I am, I am seated on the sofa. Hope this helps in your decision!
1470962
My advice is to send it back, and get a refund, not an exchange. I sent the first one back because it wouldn't connect to the internet. They sent me another one and its not much better, it kicks in and out of the internet, will not stay connected. My personal opinion is that it is just all around defective and not worth the money. It would be better to buy a kindle, Samsung, or Apple ipad, that is much better quality then this tablet. They are not at all quality tablets and not worth the heartache or money. It has a very poor processing system.
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
1979407
As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely... » Read More As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! « Show Less
2165739
I had similar issues. I stopped using as it had lots of trouble. I love the concept, but the product needs help.
272717
Your Phiaton has the same infuriating defect as my first one!! It's not your phone. And the replacement that Amazon sent is defective in a different way (reported by other users) where it amplifies the background noise when activated!! Their off-shore manufacturer is awful - spoiling what would be a great product. Send yours back to Amazon for a refund. Don't pin your hopes on a replacement working right.
138390
i have the same problem, that i keep contact them to solve it but no one has offer to call me, just silly emails how to fix it that make no sense to the averagepeople. i have spend about 70 hours with a professional computer wiz and can not figure out.(it work for 2 months) this is the 3 times that my XBMCJUST VANISH FROM THE SCREEN..(I cannot update my software version using OTA)I had enough with that Box. to bad cause is a good idea. this Box does not working good. they (Matricom) need to redesign and then sell it..that my opinion
1154162
There is no reset but what I would do is completely disconnect from everything and reconnect. Doing so will change the date to factory date. That you have to do it manually under setting and reconnect again. I don't know what exactly your situation is but every time it works for me. Once in a while I have to do this coz, it freezes or just getting old, don't know. But having said that, this device has worked great for me. Even better than roku hd or smart tv because it has full android function so you can search web and do beyond. only thing is keyboard has to be used. i have not found any mobile apps yet unless, I am not looking hard enough. hope it helps.
943027
Yes I had the same problem , it is a piece of crap. It is a shame that it is being market a product like this.
1300214
I had this same issue with mine last night. I finally had to Hold the power button down for 10-15 seconds for it to turn off. I also plugged it into the charger to attempt to turn it off. It finally did turn off after an hour of searching here on web. However, it will not move past the android guy in the middle of screen when turned back on. I am returning it today.
196465
that hkc tablet was not good. I bought it for my son's birthday. less than a month is broken. I call back for an exchange, they refused for an exchange or a refund
1311364
Doesn't matter what the warranty is, Tablet Express will likely find a reason to not honor it. Returning mine, and getting a refund for it was a nightmare. In the end, after a dozen emails back and forth, they finally refunded my money, after holding the tablet for five days before issuing the refund. The only good thing I can say about the tablet is that it has a nice screen. Don't even consider loading more than a dozen apps on it, as that will tax it's capacity to function. To add insult to injury, after I posted my feedback, and the case I opened was closed, they tried to buy my feedback with an offer of $5 to change it. That should give you an idea of what you're dealing with. As far as Google endorsing it. I'm not aware that they have, IF they have. Doesn't make any sense that they would.