After owning this for six months the swivel clip broke. Is there anyway to get replacement parts?
1747589
Knox says their products are guaranteed for life. When mine broke I posted a review on Amazon and they contacted me immediately. They shipped out a replacement promptly. I do take a little better care of it now because I don't want the clip to break again.
2154900
Does it still clip? I haven't encountered that problem.Maybe take a picture and send it to Eddie Bauer and see if they can send you a new part.
540028
Go to www.hammacker.com and contact them. This is where, thru Amazon, I purchased mine. They may be able to get you or tell you where you might get a new one.
875540
You could try contacting the maker of the product or Internet to see if they sale replacement parts. I hope this help.
710265
I don't know of any replacement. My suggestion: Take it to a local hardware store and ask for a replacement. They may be able to help.
169551
We unfortunately do not have any spare parts available for the Swivel Shower Stool. We recommend you check with the manufacturer directly to see where you could find them.
2001122
I'm not sure to be honest with you. Have you tried contacting the manufacturer? They may replace it for u free of charge or u can take it into your nearest toys r us and see if they have any spare wheels they can sell u.
1838790
The whole base, neck and swivel are all made of plastic. The one I bought cracked on base after 4 weeks and on swivel head after 6 weeks of installation. I tried to order broken parts to replace,but they have no after sales support.
652009
Mine broke after first use and I was not able to find a replacement, not even on their website. Maybe if you call them?
347474
I'm sorry I don't know if you can get replacement parts but the unit is built so well and I've used it a lot since I've owned it and has performed beautifully. I have taken mine apart just to lubricate the rolling points I put silicone paste on the moving parts in glides a lot easier, hope you find this helpful
183662
I have been using mine everyday for well over a year, and I have not needed to replace anything on it. I have not looked to see if there are any replacement parts available, so I can't give you a good answer on that. All I know is that I love this thing! This is one gadget that works like it should, and that is coming from a mechanical design engineer.......
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
368279
I would contact Westbend Directly there must be a customer service number then I would tell them to send you a new one. I haven't had any troubles with mine.
157097
If you bought I very recently I would try several times to get a refund or replacement with the owner. I had success after writing to them repeatedly. (It would be very surprising if they can send you a replacement part, still you can ask)
110662
My pedal broke after just a few months! I haven't been able to find replacements parts either.
1699767
I have had this scrub brush for about 6 months. I have not found a swivel lock to date.
1313638
My clip does not swivel at all, nor would I want it to. Maybe yours is just defective?