hero 5. 1 print loose check cartridges i have checked these still not working
1758424
it might be that the print head itself has stopped working. this seems to be a common complaint with this model. I bought a replacement on line and that sorted the problem for a while.
1758425
Make sure the print head which receives the cartridge is not loose. The print head also snaps into place. Be sure it did not come loose.
1629659
What exactly is the issue you are experiencing? Please advise with the codes on the cartridges received and whether the fit your printer, as the ones you ordered are the correct one for it. Please contact us and if all the troubleshooting failed, we will proceed with the replacement instructions accordingly.
1994323
I believe they should work well. Amazon is very good about refunds if you find there is any problem. With a previous printer, I did some trouble with the remanufactured cartridges....they had an expiration date and thus the printer would not accept them but that was the only problem. Good Luck.
2246952
Yes I simply take the cartridge's out and put back in making sure they are locked into position. Thishas been the ONLY problem I have had with them.
1504358
return them if they dont work. i purchased a set of these and they worked. dont pay for articles that do not work properly.
2277017
The cartridge I got works great. Is yours seated properly? Remove it, shake it and put it back in.
1936086
Yes, we can provide you with appropriate troubleshooting. Before we proceed, we would need the codes on the cartridges you are having this issue with and if the correct cartridges were received. We may be reached on 1 866 787 1223 - kindly contact us and we will do our best to rectify the issue. We will await on your call.
143280
These cartridges just DESTROYED my new Epson. It doesn't work anymore because they stuck inside of it and there is no way to remove them. So, it's up to you if you want to order them.. Good luck
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
419759
As I described in my long review, I was advised to take all out and place them back frst, once it didn't work, I was advised to take the other black cartridge and as soon as I placed the second one, it recognized. Just make sure you take the sticker and orange plastic on top. I didn't do anything else and it's intriguing why it works that way... Good luck, let me know.
658644
if these are the ones I had bought for mine, they are working just fine... there should be a list of compatible printers in the description. good luck! Bill Johnson JFFALASKA.COM
1969998
couple things i would check. first is there ink or such on the pins that read the cartridges, clean with q-tip and isopropyl alcohol. Much worse case, is there a crack on the carriage the printhead sits in or a loose cable to the carriage? or perhaps easiest of all. your cartridges pushed down until they clicked into place?
692654
Having the same machine, I have never had a problem. Check that the cartridge is not defective and that you have correctly inserted it in the right slot.
1675327
I had the same problem. My HP printer is prrogrammed to recognize generic cartridges and it refuses to work. I followed the instructions to remedy but it didn't work. They did refund my $. You know Amazon censors negative reviewsof products. Happened to me. It makes me very wary of trusting reviews. For example why is this company still selling cartridges that do not work?!
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
1219517
I have an mp560 and they work great. Did you make sure you took the plastic shield from the too of the cartridge? Try another ink cartridge in the box, maybe that one is faulty. I hope this helps...
968061
Try one. My printer was not listed either, but they worked fine. If not send them back. Good luck