I just brought these mugs but the smell of plastic is very strong. Does anyone have similar experiences? And how to get rid of it? Thanks!
1734352
After thoroughly washing the tops several times by hand before first use it still had a strong plastic smell and additional unwanted taste to my morning joe. Did a thorough clean with vinegar soak and hand washing before second time using. Still that plastic. Because the mugs are super effective I decided to let time vanish the smell. That never happened after 3 months. I gave up. Also found cleaning the lid a nightmare. Too bad.
1734353
Mine didn't smell at all. I would try hot soapy water or some vinegar and baking soda for the smell. If it doesn't go away amazon may exchange them. Good luck.
1734354
Fortunately I didn't have an issue with the mugs smelling like plastic at all. I washed the lids by hand really well before using them though.
554872
Mary I did not have that problem but my mug was purchased years ago. I would not wash mine in the dishwasher and if you read the directions I believe that there are warnings about soaps causing the o-ring in the top to deteriorate.
707471
There is a strong smell of plastic when new, but it can be removed with repeated "no coffee" brew cycles to clean it. Vinegar helps a lot. Make a 12 cup water / vinegar mix that includes 4 to 6 cups of vinegar. Brew with no coffee or filter. Repeat if needed.
1833000
these are plastic, Lara. Sorry i missed this when it came in, I was in China. These mugs are good value, I use them a few times per week.
1791126
No idea, but they sure smelled plasticy, water tasted nasty. We washed them out with vinegar and water, then baking soda and water and drained the water twice. Now, it's fine.
1673231
What is happening is VOCs (Volatile Organic Compounds) are off-gassing or releasing from the plastic water tank. I recently purchased a barely used B150 and I noticed a strong PVC smell and plastic taste to my mochas. The smell comes directly from the tank and no where else. Now I know why someone sent this brand new unit back. Did a little research and this seems to be widespread. Currently I've left the water tank empty, lid off and the unit ON. The PVC smell in my kitchen is STRONG in the air. I'm going to let it off-gas for a couple of days and run 40 oz of straight Heinz White Vinegar through it. Several people have reported success doing that. I've also ordered a new 'pour over' tank from Keurig to replace the direct line one that doesn't have a grip inside for removal. Mine is no where near a water source and I wanted the 12 oz cup option with a pour over tank. I'll let you know how the new tank smells when I open it. I hope to rid the existing tank of the plastic smell as much as humanly possible and hope the new Keurig direct tank is a different plastic manufacture.
1883515
Never had a problem and I have had my mug for years. I agree that you should contact the company
446375
Well, I'm just displaying mine for the most part in glass-front cabinets -- ha! -- but I have washed the mugs in the dishwasher over and over, and there has been no damage whatsoever. That's been my only experience thus far.
1447135
I did not notice a plastic smell. I am pretty sensitive to odors. Hope this helps.
554873
I have used this mug for over 5 years without an issue. It does need the cap cleaned regularly. Remove the gasket and clean it. Separate the top and bottom of the cap by prying them apart using a coin or tool in the slot on one side. Stuff builds up on the inside and can cause an unpleasant odor and perhaps an unpleasant taste.
1339780
Our set had the normal new plastic smell, but I definitely would not call it toxic. Maybe your set got left in the sun or something waiting to be shipped. It's a really cool toy that your kids will love so I'd swap it for a new one if I were you.
236920
we had the same issue... the company advised us that it smells like plastic when on warm mist setting. I returned mine because that just didn't seem like a good thing for us. I have since switched to Aeroswiss and LOVE it! No plastic smell and great machine!
1911672
I have never noticed a smell with them. Are you hand washing them? Maybe try scrubbing with a little baking soda and see if that helps.
1587672
We have never had any problems with a plastic taste from our kettle. However, one suggestion would be to clean it out with a strong vinegar solution and then give it a good rinse with dish soap. This is not an official "factory" suggestion, just something I have done in the past and works very well with coffee machines.
389951
I personally thought the materials were low quality. My unit arrived with a very strong plastic smell that filled the house and didnt go away even after multiple cleanings/brews. I returned the product so i can't speak to the long term quality.
118086
I always wash both in the Dishwasher. I've had Randolph mugs for 2 years, and they're well used daily. The color on some of them is scratched and some bubble a bit (perhaps caused by the dishwasher) and on some the color is just wearing off. The surface of the Uncolored ones are still perfect. Also, a couple of them are dented where we've dropped them on hard floors. But they all still work just fine. I just remove the lid and open it, then toss both parts in the top rack of the dishwasher. Have also put the base in the bottom rack too when there's no room up above.
1107739
It might be that you put it on a little too thick. When we line the mugs we put one coat on and just to make sure we use a propane torch to get any excess out and let them drain. Then we sand them lightly and wipe them out with a rag dampened with paint thinner and when we are sure they are dry we coat a second time and use the torch again to make sure there are no bubbles etc. Hope this helps you.