Does anyone have problems with the keyboard randomly turning off? They have to remove the batteries and plug them back in to make it work again.
1758750
I have no problems with the keyboard. I notice you said that you removed the batteries and plug them back in, did you replace the batteries?
1758751
The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/
1758752
The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but... » Read More The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ « Show Less
1758753
I have not had this problem at all. I am a heavy user, my keyboard sees lots of action
1758754
no but I have had the keyboard jump back to previous sites when I did not use that command or even think about that
1866657
It happens a bit. The keyboard is sensitive. But I get the same issue with cell phone keyboards as well.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
1740927
my keyboard has not worked without being plugged into a power source. I have tried contacting customer service. no luck there. I have called and emailed them. I don't even use mine. Happily the seller refunded my money but I am not at all happy with this keyboard. good luck
1026347
Mine was giving me trouble. I disconected the keyboard and turned off the iPad and back on and reconnected and it worked again.
2217397
I have had my computer for 3mo. and i have never turned the keyboard off but i have from time to time turned off the mouse, the only suggestions i have is to take out the batteries.
951221
You mean the keyboard doesn't work anymore? I have not had any problems with my unit and I'm very happy with it. If I had to complain it would be not being able to upgrade the 128GB RAM. Other than that I am extremely pleased. Good luck with your problem. Sorry I couldn't help.
138147
No. The darn thing doesn't even turn on, suggest buying a different keyboard.......support not good. Only used mine 3 times�
858816
Suzannah, I wondered the same thing. As far as I can tell the light comes on at first on both occasions but then shuts off. I mentioned this in my review there should be some indicators showing keyboard on, charging or needs charging. I also found that if there is a small lapse of time in typing, the keyboard goes to sleep and it takes 3 to 5 seconds to reconnect.
1412958
Yes, I had the same issue, as well as some keys not working at all. I think this is a lousy keyboard despite all the great reviews. As writer for more years to remember, I know a crappy keyboard when I use one.
2282237
To power off the keyboard the batteries would need to be removed. Though the keyboard should only be using battery power when typing, so there shouldn't be any need to turn it off.
663863
Probably won't fix the problem, but you can find out by removing the keyboard and hit the power button to be 100% sure. If it turns on without the keyboard, then you know it's only the keyboard, but in all my experience a keyboard doesn't usually cause that. YT has a video or two you can watch to see how to remove the keyboard, it's pretty easy, but a bit tough to explain via text.
432371
I have had it work just fine, but now I can't get it to work. Could someone talk me through the process. It is charged, I turned on the keyboard. In my settings I have it Bluetooth enabled and connected to nearby devices. I've paired it and waited for the blue light to stop blinking. But it still isn't working. Am I doing something out of order?
359241
I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes. I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect... » Read More I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes. « Show Less
1379030
This may sound crazy, but I've read it elsewhere & found it to be true; don't use one. I started having issues so I looked for solutions online. After reading up in several locations I figured out that I had to re-solder a connection & stop using the AC adapter. Ever since, it's been running perfect (until the batteries in the keyboard die that is). It gets it's power from my laptop & I don't have to worry about plugging it in! Hope that helps, good luck!
2056159
It recognizes the keyboard after non use but doesn't reconnect instantly, if you hit a couple of keys and wait a few seconds it reconnects. I usually shut mine down anyway to extend battery life though.