Has anyone had any issues with the remote supplied with the EP350 G2 Media Player ?Mine is completely unresponsive, with new set of AAA batteries.
1739398
Terrible product - terrible design - poor customer service - product seems to have no positive reasons to exist!
1739399
I had the same issue. Basically the batteries are not connecting properly. It is a very poor design. The fix is simple thankfully. Removed the batteries and use a pair of pliers or whatever you have and grasp the center of the battery terminal coil and pull it outward. This will stretch it into a position where it can actually contact the battery and hopefully will work. This did work for me. You will not need to take the remote completely apart, just remove the battery cover and the batteries.
1739400
I have an advice for you; throw that piece of crap and buy this one [G-Box Midnight MX2 Android 4.2 Jelly Bean Dual Core XBMC Streaming Mini HTPC TV Box Player]. If you really want a 5* Media Player that's The One!!!
1739401
Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once this is fixed everything should be ok. Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once... » Read More Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once this is fixed everything should be ok. « Show Less
960796
Yeah, guess I'll be living with my old multiregion DVD player (a CyberHome) as well for a while yet... still hoping to reduce the number of remotes we have to deal with (I was happy that LG included program codes for a whole bunch of TVs, so I could get the LG remote to control my TV [a Philips LCD], at least!). Thanks for the pointer: here's hoping...!
795642
Yes, happened to my FIRST E260 that I got, locked up until the batteries died completely then worked like a champ......I still returned it for a new one though (that was after a week of owning it), ever since then, no problems whatsoever until I tried to manipulate the title of a folder already on the Sansa......no no no, don't try to change the titles of folders that are already synched on the little guy......bad juju. I updated my firmware/software 3 days ago, and it was the best thing I've done with this yet: It gave me 3 new options for the Equalizer (all bass, all treble, and Custom). I adjusted the EQ manually and it sounds just as good as any of the Ipods I looked at prior to deciding on this baby. I would buy this anyday over an ipod, my Sopranos videos play on here, if you have the patience to wait for the software to convert a .wmv to an .avi otherwise, this MP3 player rules. Question: Does anyone use this to connect to a dock that is advertised to work with an Ipod? Does it work?
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
883221
I have the special edition! It comes with an air mouse/keypad instead of a remote... It is great, however I have had a few issues with my gbox. I have a friend with the regular box, never had one issue and it also came loaded with xbmc. I think both are good
2136748
I had same problem. I called Amazon and they sent me another complete set including the remote. I sent back old unit and remote. I have had no problems since.
1375692
Yes I had the same issue - It's been a while but I believe I found that the "sticker" cover on the remote is upside down. once I pulled it off and turned it the remote worked fine. Now it's horrible on battery life but that's a separate issue. My daughter didn't like it anyway so I have one that was used like twice and now sits in her closet.
1144380
Thanks for the info. In case you were able to configure successfully, please do let us knw... Might come in handy, in case the remote falters. I've not had any issues with the remote ever since I started using it... Hope it stays the same... :)
900368
I had the same problem with the set that had a music IR controller. It turned out not to be the remote (after 4 battery changes), but the controller was bad. TaoTronics sent me a new controller and it did the same thing. I finally just returned the set. You can check to see if the remote is working by viewing the diode through a digital camera LCD screen. Press any button on the remote, if you see a light flashing from the remote diode through the LCD screen of your camera, then the remote is working and the problem is the IR controller. TaoTronics customer service told me this was a new product and they are still working out issues with it after the second one they sent me didn't work. I had the same problem with the set that had a music IR controller. It turned out not to be the remote (after 4 battery changes), but the controller was bad. TaoTronics sent me a new controller and it did the same thing. I finally just returned the set. You can check to see if the remote is working by viewing the diode through a digital camera LCD screen. Press any button on the remote, if you see a light flashing from the remote diode through the LCD screen of your camera, then the remote is working and the problem is the IR controller. TaoTronics customer service told me this was a new... » Read More I had the same problem with the set that had a music IR controller. It turned out not to be the remote (after 4 battery changes), but the controller was bad. TaoTronics sent me a new controller and it did the same thing. I finally just returned the set. You can check to see if the remote is working by viewing the diode through a digital camera LCD screen. Press any button on the remote, if you see a light flashing from the remote diode through the LCD screen of your camera, then the remote is working and the problem is the IR controller. TaoTronics customer service told me this was a new product and they are still working out issues with it after the second one they sent me didn't work. « Show Less
900437
I have two of these units and the remotes one both are starting to work less effectively, the buttons just seem tired and don't respond as quickly as they should. Looking around for a replacement, you can no longer buy a genuine remote but I did find this:http://remotes.com/store/harman_kardon/go_plus_play.htmlThe non-genuine replacement looks identical to the original but since I don't have one (yet), I can;t comment on how well they work.
488172
I, too, have to get up to open the tray box on my Sony Player. You're not alone. I'd also be interested in knowing the remote can operate, so I'll wait to see the replies as well!
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
1610641
sounds like you have had some bad luck. I've had mine for 3 yrs, have moved twice during that time and have never had any issues with the remote or the tv for that matter. Sorry. :-(
32884
My remote control stop working, I changed the battery but fail. HK support page don't offers replacements. I will appreciate any help??
1554234
No. I disagree with Dutch. I have had mine almost a year. It plays anything I through at it. I listen to CD's a lot. I do use ear-buds & have purchased 2 extra remotes @$5 ea. with shipping.
2028147
Good question. I can't get the remote to work either and am interested in what you find out. Other than the remote issue, the transmitter works well.
1812743
Hi there K.........how did this unit turn out for you? I've had mine for a couple of years so far, and it plays DVD's great. I gave up on learning how to copy a tape to a disk, but that is the one feature I needed to rid myself of boxes of old VCR tapes. (See my posts dated 2/21/10.) James says I need a tuner, however the inst. book does not mention that. Thanks for the help, Jeanette