warranty on this chair?
1742258
the piston on one of these chairs (I own 2) went bad after 9 months use. called the manufacturer and they sent me a replacement piston in about 2 business days. could not get the old piston out of the tilt bracket.. called again, they are shipped me an entirely new chair in 3 business days!
1742259
This seems to be a major issue. I have read several reviews of owners who have been unable to contact the manufacturer. This is the reason I am avoiding this chair.
1742260
Rob, I dont know. I ordered this chair about 6 months ago, and it's bulletproof. The ONLY issue I've have are the little covers on the arm rests over the screw holes get knocked off when I bump my desk. Put they push back in, and if my office wasn't so crowded, it would not be an issue. This is a big comfortable chair with good support and I highly recommend it.
1517884
I bought this chair for a friend and she has had several problems with it not working properly. I urged her to return it but she did not want to bother. I think most of the lift chairs have a lifetime warranty on the lift mechanism but the problems are always with the frame. I have not had any better luck with another brand that I paid $1300+ for. I'm fortunate that I have sons who are carpenters and they have been able to keep mine going. Sorry I can't be more help. If I were going to purchase it again, I would buy the warranty they sell with it.
1379319
Don't know about a warranty, I am very careful with my things and mine is wonderful.
378551
Sorry - I bought it as a gift and don't remember if there was a warranty. I know the person whom I bought it for, really liked it though.
1788017
I can't remember what the factory warranty is. I still use it and have not had an issue. I've used it on and off for the better just short of 2 years. Solid construction and I love having the ability to sit on the edge with no issues. Solid enough for two adults.
2012438
The refurbished is 6 months parts only on these chairs. You can order the 2 or 5 year warranty from us as well. The two year on Amazon is $199 and $369 for the 5 year. Thanks BACKSTORE
1795408
I don't know about a warranty. I feel it's pretty sturdy, because I use it at work daily with kids of various ages. It still looks new after several months.
973286
The chairs are brand new and require assembly. Instructions and hardware are included with the packaging, but I don't think there was a warranty with them. The manufacturer may possibly have a blanket warranty policy, but there was no paperwork along those lines included.
1295131
Call United Stationary Company at 1-800-722-4000. Ask for furniture support. If the chair is still under warranty. You should have no issue replacing the parts. They will need the "Date of Delivery" number on the bottom of the chair and the serial number. I hope this helps you. I had to replace the mechanism before. No issues at al. Great company to work with. Happy Holidays
1162470
Based on how it is made, I do not see a need for a warranty... there is nothing mechanical. It does wonders for my back!!
525898
i called flash furniture direct-and was able to get a set-but my chair was still under warrenty-they can replace up to two years after buying chair
1653698
I do not know about the warranty. I do know the covers are very well made & I expect them to last. We live in Michigan & the covers are on the chairs outside in the elements.
1502379
I went directly to the chair company customer service, very helpful,, good luck
218264
Don't know about about warranty. It is quite supportive. I weigh more than 200 and find it comfortable.
1626089
I bought this chair on Feb 2013 and on July it completely stopped working. I read the instructions but nothing worked. I contact the seller but they did not help resolve the problem at all and this chair still under warranty. The chair still dead and I don't know what to do it cost me almost $800.00.
1515517
The Alera Ravino Big and Tall chair comes with a Limted 5-Year Warranty. In a nut shell, repair or replace component or part that is found to be defective in material or workmanship within five years from the date of original purchase. They con be contacted for product support at 800-733-4000. Hope this is helpful.
1068490
The warranty is not covered in Saudi Arabia. Yes, you need to assemble the chair.