QUESTION! I realize this takes some tweaking to get it just right, but should it open when pulled on without pushing the little button?
1759260
No, tighten one of the top adjusters a few more turns. The little black triangle of the latch should be at least 1/8" inside the two little grooves on top of the gate.
1759261
no it shouldn't I wouldn't buy it again. It worked well the first month or so but now it's totally out of alignment and won't close properly. The bottom button hangs up and top doesn't align properly, it shouldn't be this difficult to align. Not worth the money. Gene
1759262
Mine did but if you tighten it up more it will lock in. You may have to lift it up slightly after pushing the button.
1759263
No it should not. You have to pull the button. I love how it looks but I would never purchase this again. It was insane to install... Directions didnt work. I ended up wedging cookbooks into the walls angrily and somehow that worked... That was definitely not in the instruction manual.
1759264
As long as the screws on either side are tight enough so the the latch just barely clears the post, mine stay shut, even when our puppies run in to them. But the gates have to be installed plumb, so that the latches at the top and bottom both latch when the gate is closed.
1759265
NO, it should not. But, I have found that if the two side panels, that are mounted to the walls, are not perfectly square, then the gate door will not fully latch. You may want to try adjusting the frame, but loosening, or tightening, the mounts. I hope this helps!
2051751
If you allow it to close too slowly then you may need to pull it shut to latch. Otherwise, yes it does latch into place on it's own.
342827
Snap it on hard. Mine fits but opening and closing is hard at times. It's too think I would say..
1132643
I used a small flat screw driver and patiently pried it open trying various sides. It did not hurt the casing. But I agree that it is a little difficult and should have an indent to allow for a tool. The screw is hardly needed.
1087595
Just push the button. It's little.. And doesn't seem like it will go in but it will.
1737009
That's what I thought initially. Well, it snaps :) just use more force to snap it in, no worries, you won't break it :) after you use enough force, you should feel/hear as it clicks in and them it will be tight and stable.
2275830
I have taken mine off a couple times, but you have to pry it off. It doesn't just open up and snap shut.
1135467
You mean twisting? Pretty easy, but it takes some pressure to open and close the button.
908848
Now that you mention it, it was in there pretty tight. I did use the correct type of screwdriver to eventually open. Im looking at the screw that was rremoved and its stripped. I guess I will tread lightly next time the screw needs to be undone. This sounds like its a defect overall in the product workmanship. Good luck.
1106586
It's really hard! I've found that pushing it sideways with my thumbnail rather than trying to pull it open (the way it LOOKS like it should work!) will get it to pop open easiest. Otherwise, prying it open with a butterknife is the easiest on your hands.
1677796
mine opened very easily--just tried again. turn it counter clockwise --push to the right where it says open
841621
After you push the button, you slide it and then pull it put. It should go about a quarter of the way and then lift out. I've not had your issue, but I can't imagine what it would be stuck on in there. Sorry I can't be of more help.
1504845
If you pull it apart, it should just pop open. Just watch out because it is quick and may pop you in the face.
676523
Mine appears to be fairly easy to pull and turn.You might want to put a call or email out tothem.
1715365
Lots!! After you push the "eject" button under the cover and in the top right it will pop open about an inch and then you have too pull pretty hard to open it the rest of the way and it shouldn't damage anything. I noticed that as well but no problem just pull harder!
1538750
The whole top comes off, from the bottom of the design. I usually twist slightly as I pull. It won't have any grooves or anything so twisting isn't 100% necessary but it makes it a little easier. It really shouldn't be that hard to open.
2074479
You must have a defective one..had no problem opening mine. Turn counterclockwise.