ok...so i got my device all charge....i plug it into my phone and it charges my phone for 10 senconds then doesnt charge it anymore?? why??
1734411
Hi Amy. Why do you think it stops charging? When you start to charge, the battery sign on your phone should show up. After a few seconds the Energy Saver will kick in and turn your screen off. It does not stop to charge your phone after that. Did you charge the Powerbank upfront? You should charge it until the blue LED on the Powerbank 3000 goes on. Hope that helps. If you have more Questions please contact Customer Service with mail and your Transaction ID. We will find the best help/solution for you. Chris com-pad Customer Service
1439916
I don't understand, cell phones, kindles and other devices that charge from a plug can not be all charge with the pad and not have to be plugged in. The kindle I have is starting to cost me more trying to have the plug fixed. im wondering is it really worth the money I payed for it. Its almost 2yrs old I don't think I can turn it back in for another one. (Frances husband, Donnie)
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
404900
OK, Lisa, the unit I purchased has worked perfectly and I haven't had any issues. I set it up for charging and it charges fine . I can't honestly say I have any complaints. Not to seem unimaginative but if beleive the unit is defective then I'd contact Amazon customer service. There are also written instructions with the unit. I hope this has been helpful.
882090
Did you plug it in right? I plugged it in 1st time & it got hot!! Turned charger over & it charged up fine.
1614665
same thing happened to me and it's past the return date. I unplugged the unit and removed the battery and then it worked....for a few days and now it's back at it again....won't charge my phone.
882806
That is my question as well. The charger keeps stalling, and I have to plug it in over and over again, but it only works for a few minutes (or less). Sorry to add this as an "answer" since it doesn't help.
1525965
If you just got it, you may need to charge it longer than that for the first initial charge. I let mine charge for about 12 hours or more. Not the goal, I just didn't need it right then and I forgot about it. It worked fine when I used it about 3 weeks later after being in my purse all that time. And it fully charged my cell that was at 10%. Be sure to recharge it after use though. The light indicator should work also......And like the others replied, be sure to hold the button once you connect it to what you are charging.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
528809
The problem isn't the USB cable its the power adapter. I tested first using the one I have for my phone and it charged. Wound up picking up one for 10 dollars at Walmart. Just check the amps on any USB wall plug as long as its 1.5 amps or more should be fine
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
1326103
My galaxy charges in a couple of hours. You might want to check the pins where it connects to the device. If one is bent may not be making a good connection. You will need a good light and a magnifying glass to see into the plug hole.
1848494
Firstly I would ask if you have gone through the correct power up procedure, pressing and holding the main button till the blue light comes on (or for couple seconds more and the blu/red light comes on seeking a pairing) assuming you have tried this I would then check that the USB source actually outputs power (or enough power to charge the device) try this by lugging say an iPhone charger in and seeing if it sends charge to the phone. If this has all been tried then my next step would be to return it to the seller for replacement/refund. Unlikely as you have had it for at least 50 days but worth a try. Lastly if no refund or replacement was offered I would purchase another one as I do rate this device very highly for what I need it for (see my review). Hope this helps. P. G.
269922
Your charger may be damaged or the phone itself maybe damaged also make sure it is the correct battery for your phone. I had a battery that was not charging but it turned out my charger was bad.
885771
For me when the device was fully charged, it charged my phone once 100%. If you will be able to chage it again using solar power then, it will work again and again. I had trouble getting mine to change using solar energy because i guess i didn't find the right angle. My suggestion would be get one that you know will for sure be able to charge by using solar energy. Hope this helps and good luck !
1294037
I cannot say what is wrong with yours...but I just tested mine. The extra battery charged fine in the cradle portion of the device. I then attached a USB charging cable from the USB port to my phone and it also showed a charging current. So mine does appear to be working properly. Try a different cable from the USB port, and if it is not providing any power "out", then I suspect your item may be defective.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes