How do you fit the plug in? It just will not go in.
1448407
You put the washer on the plug, then reach under the planter, align the rectangular shape of the end of the plug into the hole, then screw it in from the bottom so the washer seals off the bottom of the hole.
401665
Try trimming the plastic around the usb connector. I noticed that depending on which cable I use some fit tight and others are loose. By trimming a little of the plastic around the hole for the connector, now all the cables I have plug in all the way and are no longer loose.
329078
I just push the cord into the opening that holds the plug. I also use the customer service # located in the instruction booklet,1866-273-8455,it was difficult to get thru but eventually my question was anserd.
1374320
Well mine fits tight, the transformer is insanely large and heavy making the whole thing less portable. But as for the plug, there is a strong connection, nothing loose at all.
2283000
Outlet is too small. Go to a hardware or lab supply and get some of the clear plastic tubing.
133927
Unless you have a plug inside it will not work , yours is probably hard wired.
874251
You may need to move screw hole and do some cutting for the plug in. If you have a drill and Dremel it should not be hard
2184449
You have to take it out and try again. Just keep trying until it snaps in completely.
2004886
Apparently it is with the connectors. I had a person look at it and it has been working ever since but I don't know what he did to make it work. Keep trying to insert it and maybe it will fix itself.
769420
The only suggestion is to find a plug end that fits and give it a try. The cord I have is very short and plugs into the wall outlet. The only other option is to find a vendor online or on Amazon and contact them. I just looked at my cable and it's not marked at all. I will say this, if you are able to charge it, keep your fingers away from the metal strips on the side. Yep you guessed it and it hurt like heck and it didn't even get the full dose as I released it as soon as I felt the jolt. It ached for a good 3 hours afterwards so I wouldn't and don't want to know what a full dose would feel like. good luck The only suggestion is to find a plug end that fits and give it a try. The cord I have is very short and plugs into the wall outlet. The only other option is to find a vendor online or on Amazon and contact them. I just looked at my cable and it's not marked at all. I will say this, if you are able to charge it, keep your fingers away from the metal strips on the side. Yep you guessed it and it hurt like heck and it didn't even get the full dose as I released it as soon as I felt the jolt. It ached for a good 3 hours afterwards so I wouldn't and don't want to know what a full dose would... » Read More The only suggestion is to find a plug end that fits and give it a try. The cord I have is very short and plugs into the wall outlet. The only other option is to find a vendor online or on Amazon and contact them. I just looked at my cable and it's not marked at all. I will say this, if you are able to charge it, keep your fingers away from the metal strips on the side. Yep you guessed it and it hurt like heck and it didn't even get the full dose as I released it as soon as I felt the jolt. It ached for a good 3 hours afterwards so I wouldn't and don't want to know what a full dose would feel like. good luck « Show Less
21160
The plug will fit into the surge protector. That's the only thing that matters to make it work.
1227916
It should go back in with no effort. Simply push it back. If that doesn't do it then something is obstructing the panel.
1546536
I had the same problem. You need to buy a female-female connector.That will do the trick four you.It is normally 2$
1816391
I got that error and then realized the plug was not pushed in all the way -- make sure it clicks. Otherwise just go to sunbeam.com for contact info
956871
That fix did not help me. The cord plug/unit socket just seems to be a bad design.
831710
Did you push the charger plug in all the way? I made that mistake once, thinking something was wrong. Good luck!
1782625
The plugs on most items today have one side that is a bit larger; that larger side fits in the larger side of the socket. Just flip it over.