Can some one tell me how to get a replacement remote for this unit - it died the 1st time we used it. The 323-599-6900 number gives me a recording....
1746596
QFXUSA.com doesn't seem to have an original remote, altho' they have a few universal devices. I saw nothing on EBay but QFX Univeral Remotes.Also try googling QFX Remote Control Devices; all that shows are QFX Universal, which appears to be your only option. Think they'll be sufficient
1746597
Sorry, my QFX came with a DOA dvd, so it was returned. Some times your cable/satellite remote can be programmed for the TV. Otherwise an internet search.HTH
1746598
Sorry, my QFX came with a DOA dvd, so it was returned. Some times your cable/satellite remote can be programmed for the TV. Otherwise an internet search. HTH
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
1610641
sounds like you have had some bad luck. I've had mine for 3 yrs, have moved twice during that time and have never had any issues with the remote or the tv for that matter. Sorry. :-(
1366291
Wish I could answer that but we have a different system. I was replacing an existing remote with the same model. I suggest contacting Polaris and asking for options for contol units.
1137874
I just responded to the question and I should have read the other answers first. From them it is probably a safe bet that your problem is the logic board. I would start there and try the replacement yourself. Not knowing your background I don't know if you are comfortable with this or not but it is fairly easy. And as I said their customer service is very helpful. I did have to reprogram the remotes but that is a cinch. Customer service walked me thru adjusting the stops, they said this is needed about 50% of the time.
268596
You should contact the authorized dealer who sold you the remote. If you bought it from an unauthorized dealer (such as online from Amazon), you should buy a new remote, because URC is not obligated to provide warranty service for unauthorized sales.
1280326
I know how this sounds but the manufacturer may have them if you ask nicely. I was able to get a replacement last year.. if not go for a generic remote or other. Sorry that is all I can advise.
560202
contact the manufacturer or some websites sell replaceable remotes for machines. Try putting the product number up one of those websites.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
2221807
Can't help. I didn't even recall that this unit has a remote as we have it in a hall way where we don't have a need for a remote. I'd suggest contacting the manufacturer if it's still under warranty.
1085933
I had a remote that stop working, I changed the battery, still did not work. I order a new one. Sometimes thing just goes out. Good luck.
543749
I hope this is the issue I'm having. I've already had the technician out last week to replace the main board for this problem. The remote seemed to have worked for 5 minutes, like you said, and literally as he was leaving my driveway I tried to change the source and the remote didn't work again! I was so frustrated, and thanks to you I will be geared up with this information so perhaps he can fix it this time!
326900
I also needed a replacement, got this reply. I haven't ordered yet but you may want to try: Thank you for contacting Insignia Customer Service regarding your Soundbar Model: NS-SB212. My name is Brandon, as I understand you are trying to acquire the remote control. It'd be my pleasure to help you with this inquiry. Our parts are available at http://www.PartStore.com and you can input the following part number in the search bar:600-SB212*-05B. It is the original remote for your Soundbar. After selecting it, you will just need to click on Add to Cart and follow Internet purchases check-out procedure. You can also place your order by calling our Parts department at 866-933-5552, open every day from 8am to 9pm CST. If you have any other inquiry or comments, please feel free to e-mail me back. I am committed to provide you with the highest level of customer satisfaction possible. Sincerely, Brandon Insignia Customer Care For more information about your product, please visit http://insigniaproducts.com/productSearch.html?query=NS-SB212
1496951
I emailed orders@aetetek.net when i needed to order a new remote. They were helpful. You can ask them if there is a way to reset.
606312
Robert, after some research I came up with you have to call customer service to order replacement remote at 1-800-233-0268 M-F, 8-5 Est There website is www.Laskoproducts.com I hope this helps, Sally
1889308
I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out how to record something. I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out... » Read More I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out how to record something. « Show Less