Sound out of sync I got this TV a couple weeks ago. The sound and picture don't match, seeming to be off by a few tenths of seconds. The picture is great, but everything looks dubbed. Samsung put me in touch with a technician who replaced a part, and said it might be my satellite input. Fair enough. Watching DVDs on a brand new upscaling Sony DVD player with HDMI connection hasn't solved the problem, though. Any suggestions? Sound out of sync I got this TV a couple weeks ago. The sound and picture don't match, seeming to be off by a few tenths of seconds. The picture is great, but everything looks dubbed. Samsung... » Read More Sound out of sync I got this TV a couple weeks ago. The sound and picture don't match, seeming to be off by a few tenths of seconds. The picture is great, but everything looks dubbed. Samsung put me in touch with a technician who replaced a part, and said it might be my satellite input. Fair enough. Watching DVDs on a brand new upscaling Sony DVD player with HDMI connection hasn't solved the problem, though. Any suggestions? « Show Less
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I have a 6186w and use optical cable to my h/k receiver and i'm also getting sync issues.
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Check your dvd player to see if it has an audio sync/delay feature. I've seen some that do to adjust for the audio/video delay via HDMI. I haven't had any audio sync issues, but I'm also using optical audio to a separate stereo.
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I have a Sony DVD player and this happened to me on a DVD I made from an old film - I solved the problem by NOT upscaling the picture to 16:9 but keeping it at the original 4:3 format.I isolated the problem to my player when I watched the DVD on my PC - it never got out of sync there...
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Possibly defective. Had the same problem. I contacted the seller and got a replacement which seems to work fine. It could also be a problem with your TV interfacing with the adapter. My experience is that my old 46" Samsung TV will have issues during playback vs. a newer 32" Sony TV where it works well.
2232702
I have the same issue with my two-week old 42B450, as well. The plastic bezel makes faint crackling noises as the unit warms up (lasts for about 30 minutes). It is definitely the plastic bezel since I can duplicate the sound by pressing the bezel along the top edge of the TV. Another Amazon post said that they had the same issue and so they returned the TV for replacement and the second one did not make the sounds. Am curious if the Samsung rep mentioned above actually has a fix for the problem.Except for this issue, the TV is excellent in every way.
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Hey Dennis,Try one more thing..I know it sounds weird but it's the way my Onkyo works..On the listening modes button (on the remote )where it says movie/tv..try pressing that button ( even though it starts on DVD multichannel ) all around till it gets back to DVD multichannel..you will have to pass all the other settings such as DVD mono movie..DVD TV logic, DVD all channel stereo, DVD full mono, DVD theater dimensional, DVD mono...all the way till DVD multichannel comes back on...If I do this..my surround system comes alive as well as my sub-woofer..Good Luckkeep me posted. Tom Hey Dennis,Try one more thing..I know it sounds weird but it's the way my Onkyo works..On the listening modes button (on the remote )where it says movie/tv..try pressing that button ( even though it starts on DVD multichannel ) all around till it gets back to DVD multichannel..you will have to pass all the other settings such as DVD mono movie..DVD TV logic, DVD all channel stereo, DVD full mono, DVD theater dimensional, DVD mono...all the way till DVD multichannel comes back on...If I do this..my surround system comes alive as well as my sub-woofer..Good Luckkeep me... » Read More Hey Dennis,Try one more thing..I know it sounds weird but it's the way my Onkyo works..On the listening modes button (on the remote )where it says movie/tv..try pressing that button ( even though it starts on DVD multichannel ) all around till it gets back to DVD multichannel..you will have to pass all the other settings such as DVD mono movie..DVD TV logic, DVD all channel stereo, DVD full mono, DVD theater dimensional, DVD mono...all the way till DVD multichannel comes back on...If I do this..my surround system comes alive as well as my sub-woofer..Good Luckkeep me posted. Tom « Show Less
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Sandra,How is it connected?Have you gone into your TV's menu to switch the audio to "external speakers"?Thanks for your interest in Samsung products.--Mr. S
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I had the same problem the TV started to flicker and the screen had vertical rainbow colored screen. Called support and they told me it was out of warranty and the TV never has this problem. After googling it it appears this is a problem with Samsung TV's. I bought a Sony instead. Threw the Samsung in the trash. Customer service was awful and they lied ever knowing about this problem. But once you google it it is a common consistent problem.
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Sounds like something may have happened to your tv during shipping. I suggest calling Samsung service and have it looked at. My tv seems to be fine, had it for about a week and a half now. Good luck!
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I do not have that problem, and have 3 Samsung TV's in house. I would suggest calling Samsung direct, or store from whom you purchased.
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I too experienced the Audio drop out problem on this TV. I called Samsung. They said it is the signal coming from my Dishnetwork receiver. I tried both HDMI and RCA sound connections. It happens with both. Turning off the TV and turning it back on, fixes this intermittant problem. It happens every 2 or 3 days. When I spoke to Dishnetwork they suggested rebooting the Dishnetwork VIP 622 DVR. If that doesn't work, Dish offered to send me another receiver.
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For all those who have experienced this problem - did Samsung fix this by replacing/repairing the frame? I am seriously considering buying this TV, and this is the only issue that is making me hesitate.Thanks
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I'm having the same type of noise problem with a 26" Samsung. It was like that straight out of the box. The backlight was set on 10 (in the Dynamic picture mode) I have to keep the backlight setting at 5 or below and then it's masked by the TV volume. On mute I can still hear it. Very annoying. I'll be contacting Samsung very soon.
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Isnt that a shame? so you're saying that it will look grainy on any blue ray player? I wouldve thought any encoding problem wouldve been fixed by now, i mean 300 just came out on blue ray.Do stores offer refunds or something? Have you tried a different blue ray? or a different TV? Im going to take mine to my friends house and test it on his LCD TV.thxThank you.
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Yeah, I noticed that too. I am still debating between this model and another. Let me know what you think about the TV. Thanks.
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I got a reply from Samsung about this. "If you are talking about the audio being off sync between a home theater and the tv speakers it will be. When you play audio through a home theater speakers you are supposed to turn the audio down on the tv speakers."What an unsatisfactory response. I guess what it really means is, "We didn't put a fast enough processor in our TV, so you have to deal with the fallout."
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Patrick Fobi, Without more information, it's difficult to determine what content is causing trouble, or what might be happening. For faster, live assistance, please reach out to the Samsung customer service center for more information. We can have the dialogue here, but it will probably take more time. Initially, check your speakers, make sure your audio mode is supported and assuming this is a movie DVD or Blu-Ray, it should be supported. Either way, we're here to help. Thanks for your support of Samsung products. --Mr. S
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My tv was just picked up! Called Samsung and got the same response they gave you - a repairman would come out and if it couldn't be fixed it would have to be sent away for service. As you, I did not think I needed to have a brand new tv sent out for repair and decided to return it. I am now watching my old 19" set (gave my 26" away when I got the Samsung!). Have you had any luck yet? I am considering Toshiba.
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The only time it has 'blanked out' on us is when we start the surround sound. It will mute for a second then the surround sound takes over and all is fine. Ours has never been garbled at all. You might look to an outside source vs. the actual tv?