Does this unit have a warranty besides the return policy? We just had our first snow and it doesn't work. Bought it in November.
1755381
Did you buy it locally or from Amazon? Big box stores also sell this unit and probably would accept a return. Amazon should be able to answer your question if you bought it through them. I saw some of the other responses... it is necessary for the temp to be right and for there to be moisture on the sensor. I tested mine by pouring some water over the sensor when the temp was right. I don't remember what the right temp range is but it should be listed in your installation guide. Mine work pretty well and have saved me thousands in gutter repair. I hope that yours will do the same.
1755382
put sensor wire on water regardless of ambient temperature, and the power indicator light will turn on.
131386
Mine did not work on the second season after the first winter storage...The solar cell would not charge the unit sufficiently, it would give maybe a 10 second spray and that would exhaust the unit. I tried for a refund but neither Amazon or Havahart responded. It went into the trash. I would not buy it. PS I now use the battery operated units connected to a hose...reliable and well supported by the manufacturer
1834229
Our unit arrived with no warranty information included. We phoned the number in the user manual and were told it had a two-year warranty. That is the only information we have.
145054
Hi David, According to the manual: "P1- Unit is defrosting-- Allow the unit time to automaticallydefrost. The error will clear after the unit self defrosts."
989837
Yes, mine came with a one year warranty. I have had mine for 6 months now on my belt, and have had it in snow and rain, under and over fallen trees with no troubles.
975241
I have had the chute rotation get frozen, and once with very very wet snow it did begin to build up in the chute - easy to clean out, and I suspect in the heavy wet snow where I had an issue, any snow blower would have had snow sticking and building up. It is so light weight and easy to clean out, I did not find it to be an issue. the frozen chute rotator was a bigger issue, and harder to get going again, but that has also only happened once out of the 6 times I have used it. It has to be wet snow, and cold so the wetness freezes, sort of an odd combination. I keep it in a heated garage between uses, which helps a lot. I have had the chute rotation get frozen, and once with very very wet snow it did begin to build up in the chute - easy to clean out, and I suspect in the heavy wet snow where I had an issue, any snow blower would have had snow sticking and building up. It is so light weight and easy to clean out, I did not find it to be an issue. the frozen chute rotator was a bigger issue, and harder to get going again, but that has also only happened once out of the 6 times I have used it. It has to be wet snow, and cold so the wetness freezes, sort of an odd combination. I keep it in a heated garage... » Read More I have had the chute rotation get frozen, and once with very very wet snow it did begin to build up in the chute - easy to clean out, and I suspect in the heavy wet snow where I had an issue, any snow blower would have had snow sticking and building up. It is so light weight and easy to clean out, I did not find it to be an issue. the frozen chute rotator was a bigger issue, and harder to get going again, but that has also only happened once out of the 6 times I have used it. It has to be wet snow, and cold so the wetness freezes, sort of an odd combination. I keep it in a heated garage between uses, which helps a lot. « Show Less
479674
Try checking with friends or neighbors, no need to buy. Your order should be on the way, you did say only wanted to see if start and you could try seeing if the type you're waiting on is in store . If so you can cancel the one you ordered. Amazon would understand. If I remember right you have a certain length of time to send snow blower back if you are not happy with it. Good luck I hope you enjoy your snow blower. Hopefully this helps you.
2166368
I see many different answers here. Doesn't sound right. I have had mine a year, use it at least a couple times a week without problems. If I had problems like the first person, I would have tried to exchange it. Sounds like a problem with the unit. Don't let it scare you off though. I have Fibro and this helps me in the cool and cold weather a lot.;)
62853
Sorry, It was on a Christmas gift list and we did not read the warranty.All I can say is so far it has performed flawlessly
461351
Check the extension cord to make sure it's still good. Is the little key near the plug on the snowblower turned to the proper position? Is there some frozen snow or ice blocking the blades from turning?
1519128
It's gone through the car wash (brushless normally). It's been sprayed with a high-pressure power washer and had frozen snow and ice cleared around it. It's been on the vehicle for 3+ years. I don't believe any carwash warranties their facilities against damaging your vehicle. That's the reason you normally don't see car accessories warrantied against car wash damage.
455417
Ours quit in the ice and sub-zero weather mid-winter. I let Amazon know and they sent a new one immediately, billing it to my account, then when the broken one was returned, they credited a full refund.
1554898
I love this snow blower for what it is -- cordless for light snowfall. I had no issues at all with it. Obviously, warranty concerns are valid as it won't be used for many months, but you can unpack it, set it up, charge the battery and insure that it runs. If it doesn't run you can return/exchange or deal with warranty repair.
1832562
Not sure as this will be our first winter with it. Our neighbor has one and has never had a problem.
187108
I no longer recommend this unit. We live in South Texas and our winters are very short. Despite this it only lasted for one and one half winters. Hope this helps. Ron
210180
Not sure about the warranty. As far as installing in the winter, that all depends on how hard the ground is. The unit is plastic so I wouldn't go pressing really really hard on it to shove it into the ground. The ground that I put mine into was fairly soft and I simply just pressed it into the ground. You may need to open the ground up with a spade or sharpshooter shovel first.
1318186
The description says "Backed by a 12-year warranty (2-year full rated).". As with most warranties, I would think it would be a manufacturer's warranty, not Amazon. I don't have the paperwork handy to tell you how it works. Bought one last year and it worked as expected. It survived the severe windstorm we had as a result of super storm Sandy (fence didn't survive it too well). Overall, handled the snow as well once we entered into winter. Water was nice and clean and ready to go when Spring hit. It did a good job and price was very good.