I hear customers having issues connecting the telephone line with this. Has anyone done it successfully?
1739892
There must be two versions of this model; one does not wprk with Time Warner. So that I did not have to pay rent , I bought one. The phone would not work with mine. They told me to hook up the phone to the modem that was theirs; using a splitter I hooked it up and it set along side the modem that I bought. (Yes it is dumb because the modem supplied by TimeWarner did everything( internet , phone and tv) ) . They told me to keep their modem and they would not charge me for it. Go figure.
1739893
I have Brighthouse here in Florida and I have had zero issues with the telephone. It worked well from day one and again when I purchased a used uBee to avoid the monthly fee. I have disconnected the wireless portion because it would continually drop the connection. Got an inexpensive (cheap) n wireless router and no issues to date. (Always a problem with the uBee wireless, never with the phone) Just call the cable provider after purchase and they will do the conversion of modems
1739894
There must be two versions of this model; one does not wprk with Time Warner.So that I did not have to pay rent , I bought one. The phone would not work with mine. They told me to hook up the phone to the modem that was theirs; using a splitter I hooked it up and it set along side the modem that I bought. (Yes it is dumb because the modem supplied by TimeWarner did everything( internet , phone and tv) ) . They told me to keep their modem and they would not charge me for it. Go figure.
2281888
Edward,It sounds like you purchased an adequate piece of equipment, but I'd like to know what kind of Internet phone you have - is it a home/landline phone designed to work with VoIP? Those phones would most likely be able to connect directly into a modem/router via Ethernet (RJ45) cable, rather than a standard phone cable.Get back to me with some more details, and I'll try to help you out.EDIT: just saw where Alberto answered this already. If you use a landline a good bit, I would keep it and just search for another router.
140416
This model is working fine for internet, but my phone service does not work. Comcast and I both did a reset - I was told that I need a technician to install? Chat personnel said that I was not sychronized. Has anyone found out how make telephone service work?
2173535
That is a question for the service provider to answer. I could not get it to work so my answer is none of the above.
1752846
My Husband had to hitch the phone line into the back of the phone. Hope this works for you.
1408578
I had a difficult time myself. I ended up going to a signal king website and was finally able to get it to operate. I know that the disc that came with it was useless. I don't remember how exactly I got it going though. Now that I am home, I no longer need it as I have my own ISP. Sorry that I can't remember more, good luck.
106494
I did have success getting it to work with anything. Its always possible it was operator error, but I was able to hook up with other equipment.
2049054
My wife and I spent a great deal of time studying the instructions and several hours setting the unit up. It did not work for me. Sent it back. Installed an ATT Microtel. Problem over. Good luck! Cannot recommend this product.
194655
No you need an RJ45 or Ethernet cable to do what you want. This is your standard type phone connection.
607028
I thought this was a fail over connection. If the VOIP service your are using fails or your internet connection goes down, you still have the analog line to make and receive phone calls. You would probably want to connect this to an uninterruptible power supply so if power goes out, you still have access through the OBI110 to the analog POTS line. If you were out of the country, you could use it to make local telephone calls over the analog POTS line. IN the foreign country, you would use the VOIP line to get to the OBI1110 in the US, for example. Then dial out therefrom using the analog line. Lastly, 911 calls would then be made locally. I thought this was a fail over connection. If the VOIP service your are using fails or your internet connection goes down, you still have the analog line to make and receive phone calls. You would probably want to connect this to an uninterruptible power supply so if power goes out, you still have access through the OBI110 to the analog POTS line. If you were out of the country, you could use it to make local telephone calls over the analog POTS line. IN the foreign country, you would use the VOIP line to get to the OBI1110 in the US, for example. Then dial out therefrom using... » Read More I thought this was a fail over connection. If the VOIP service your are using fails or your internet connection goes down, you still have the analog line to make and receive phone calls. You would probably want to connect this to an uninterruptible power supply so if power goes out, you still have access through the OBI110 to the analog POTS line. If you were out of the country, you could use it to make local telephone calls over the analog POTS line. IN the foreign country, you would use the VOIP line to get to the OBI1110 in the US, for example. Then dial out therefrom using the analog line. Lastly, 911 calls would then be made locally. « Show Less
1698010
Hi Angela:I can only give my own experience. The box where you plug the phone in has two Ethernet jacks. When I first set up the system I had one of the jacks connected to one of the Ethernet jacks on my Wifi router which is plugged into a modem that provides internet connection. This was not very reliable so I call Phonepower and they said to plug the phone box directly into the modem and plug the Wifi router into the phone box and this has worked pretty much without any problems. The phone box itself has no Wifi connection unless they have boxes that are different from what I have.Thanks, Jerry Hi Angela:I can only give my own experience. The box where you plug the phone in has two Ethernet jacks. When I first set up the system I had one of the jacks connected to one of the Ethernet jacks on my Wifi router which is plugged into a modem that provides internet connection. This was not very reliable so I call Phonepower and they said to plug the phone box directly into the modem and plug the Wifi router into the phone box and this has worked pretty much without any problems. The phone box itself has no Wifi connection unless they have boxes that are different from what I... » Read More Hi Angela:I can only give my own experience. The box where you plug the phone in has two Ethernet jacks. When I first set up the system I had one of the jacks connected to one of the Ethernet jacks on my Wifi router which is plugged into a modem that provides internet connection. This was not very reliable so I call Phonepower and they said to plug the phone box directly into the modem and plug the Wifi router into the phone box and this has worked pretty much without any problems. The phone box itself has no Wifi connection unless they have boxes that are different from what I have.Thanks, Jerry « Show Less
1751498
Yes. Mine came disconnected and it was VERY difficult to get it in just the right place to get a connection. Perhaps they made a more permanent connection.
1126756
I took it to my carrier and they hooked it up with no problems. Not sure if that will help you or not.
649075
I have not experienced that problem. My phone is going thru cable and not the phone company.
1225089
I agree with Christian. The seller is great about customer service and treated me well - even though I also had a bad unit. They may even be able to help you with the connection issue with your device. Good luck!
1507802
If the pre-wiring for your landlines is done with a four conductor cable. The phone only uses two of these wire, usualy the red and green. The remaining black and yellow are there for a second line or for low voltage power phone accessories. However you may receive some cross talk from the phone line to the intercoms if someone is using the phone. I am only offering this has a possible solution to your problem. I am in no way a professional installer. Please contact a professional and confirm.
2052493
follow the instruction on the manual, it shows you how to get the proper ports an keys to connect, if you are unable to do it, give them a call, they have great customer service, they will help you set it up over the phone.