We have a problem with it picking up photo paper from the designated tray. It only works if the tray if completely full. WHY?
1754407
Likely dust from cheap paper has coated the roller. take a moist cloth (not wet - no drips!) and wipe down all paper pickup pads and rollers.
436992
No, it has never done that and I have run reams of paper through it. Have you run the system utilities programs? That might help. Do you fan your paper before you put it in your paper tray?
93780
Card stock works fine from the rear sheet feeder but not from the tray, of course. You get pretty good quality if you tell the printer you're using "matte photo paper" instead of "plain paper".
489815
I just tried it with a 4" x 6" picture, it doesn't take it, scanning is from the glass only. It didn't even try to pull the picture in and I moved it around to see if it needed to be in a different place.
640059
I have this camera and I have not had any problems. I use the docking station to recharge the batteries. What upsets me is that the ink and paper are no longer avail.
1252303
It must not be functioning properly. It works real easy on both paper & card stock and construction paper as well.
229728
Sometimes I have to shake the bin to lower the level, I'm not sure how it determines the paper level. There may also be some paper in the rollers that makes it appear the bin is full.
533454
I don't have that problem, however, pulling the tray out to fill it is very difficult. I am afraid it will break and it does not hold too much paper.
413326
Try putting five sheets of regular paper in the bottom of the feed tray before loading the transparency paper. Also, I add the transparency paper one by one to make sure the sheets don't stick. Works for me.
782844
I've had that happen and would have to give the paper a little push with my finger. Also found it didn't do that if I didn't load much paper.
1634342
When I first got the printer I had problem loading paper from the top. The thing I was doing wrong is that I was placing the paper on the WRONG side of the slider that is used to snug-up the various width papers. The paper goes on the right side of that slider and I was loading it on the left. Perhaps that is what is happening with you?
169140
In mine, I can only load 10 staples at a time or the magazine won't close. Not designed very well if it can't take a whole strip of standard staples.
2071885
Actually, it can-- from the multi-tray, but you have to guide it through (push lightly) when it first starts to pull the paper, so it catches. Not especially productive, but it will work if you have to do it.
1304456
We print envelopes and such through the rear paper tray, try it. Make sure you specify the rear tray as "paper source". The front trays are pretty useless for that purpose.
1015715
I finally called a copier repair person for this problem. He had a easy, but counterintuitive, solution. Clean the paper feed roller with WD40. He explained why it worked (which I don't remember), but it certainly did work. Wipe off any excess of course.
1246159
+1 for scrubbing the 3 pick-up rollers with WD40 and a coarse, lint-free cotton cloth. I got to the point that every other sheet would say "paper jam tray 1", and the paper was either not pulled out of the tray, or maybe lifted just a tiny bit. I cleaned up all of the dust I could find, and then cleaned the rollers with a damp cloth like Brother suggested, but no change. Here's exactly what I did to fix it: * I moistened the cloth with WD40 - (don't spray inside printer or you'll get drips) * I scrubbed sideways on all three rollers (one grey, 2 black) * feed 1/4 turn, then scrub again, all the way around. * Repeat this cycle a second time, just for good measure. * Verified no greasy, oil slick left on any of the rollers * I scrubbed over the tray pick-up pad. * Reinstalled paper tray and everything is printing like normal
430656
Ive had the same problem u gotta use deepness 2 make sure you're paper is completely in line and pull the paper just a little just so it feeds through smooth