My wife purchased a fitbit with Amazon an she love`s the it`s premise,The problem is it does not hold a charge.
1737749
I Would exchange that Fit Bit Mine holds a charge for at least a week. I have on occasion had it drain in a two day period, but it consistently stays charge. I average 10,000 steps a day and my I hone is usually close so it is talking back and forth. Don't know if that matters, but it stays charged. I have 5 friends who use the flex or the slightly bigger one. None of them has a charge problem like you describe. Exchange it.
1737750
I was advised that my FitBit needed recharging, so I did it! I haven't had any problems, but be aware that the charge only lasts about 5 days.
1737751
I knew another person who had similar problems, I haven't personally but I know they contacted fitbit and got a replacement
1737752
My fitbit holds a charge for about 4-5 days. It does not always suit me to plug it into my computer to charge because I forget about it. I love the Patuoxun Charging cable because it gives the option of plugging into the wall (my preferred method) or computer. It was a great purchase for me. The charge still lasts only 4-5 days, but that's just the limitation of the Fitbit.
89947
Jean o world asume so like the Fitbit aria and the Fitbit charge like you have to both sync them to a PC so it should work
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
2243049
I am sorry, I don't know. I use a Mac. I am thinking it should, but cannot give you a definite answer. Write to FitBit and ask.
330188
Hi Janet, I don't know anything about the fitbit, but I'm very happy with my Spark Activity Tracker, it helps me a lot. I recommend it.
949044
I bought 2 and immediately had a problem with one of them (which I returned). I do notice it doesn't hold a charge very long these days. I've had mine about 6 months but only use it on occasion. Good luck :)
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
355223
how about you return the fitbit one to fitbit so that they can return it to someone who obviously lost it?
2045476
I would notify the help desk on the fitbit site. I had one break from too much moisture. It should be under warranty if you have had it less than a year. Otherwise, they will probably give you a deal on a replacement.
2045478
I wish I could help you. I have the same problem and have not been able to find help on-line.I reset it a couple times but that did not solve the problem. Fitbit has a phone number but all I get is a recorded message1 877 623 4997. Good luck!
901183
Not sure if amazon backs up warranty but a friend of mine lost hers as it came un clipped from her arm. She called fitbit company and they sent her a new one the same week. I'd call fitbit they would have you in system since your dashboard syncs daily.
1425503
Fit bits can't be recharged. You must replace the battery when it dies. Battery life is pretty good. Hope this helps
435953
I did the same for my daughter and it won't charge. I called amazon and they told me they will contact the seller. up until now, no respond and I have the dead tablet at home. I bought two. I send the other one back to have it replaced because it could not turn on, they had not sent me the replacement. This is a bad product and bad company that sold it.
2156086
That's a new one. Call their customer service. They were very helpful when we had a problem charging the watch.
586659
Yes. Just remove the fitbit from the band and charge it. There's no way to charge any fitbit inside any wristband. It's easy to insert right back into the band once charged.
389264
I have a FitBit Flex and I have to make sure that I move my arms for the steps to count. So make sure you're swinging your arms, like you're walking. Not sure if all FitBits are like this, but my Flex is picky if I'm not swinging my arms.
551508
I've had similar problems with mine since I got it new. Barely keeps a charge and dies out after a couple of uses.