I've added the solution &amp; sealed the battery but then read that the top caps should be loose before charging. Should I loosen the caps? Or just charge
1747620
I believe the directions also say to never remove the caps once they're put on. It sounds like you've not followed the directions. If I were you, I'd contact the manufacturer and ask them what to do. Also if I were you, I'd read the directions more carefully next time. :)
1683262
Reading the other responses, I would suggest the same thing. Make sure the battery is connected to the electrical charging points on the charger. I had that problem. Paul Crutchley
573266
I have had that a couple of times and my solution was to remove the back plate and make sure the charging contacts are fullyy engaged. In my specific case I have the charging pad mounted to the underside of my back plate not to the battery. Ive also bent the snout of the charging pad (where the contacts are located) away from the underside of the back plate so when mounting the back plate the contacts can line up better. This is not necessary if youve taped the charging plate to the battery. If youve taped the charging plate to the battery and your confident the charging contacts are fully engaged then I would look to the
1783186
just put battery in the desk top charger. Make sure it is in the slots at the back and watch the charging light it should change color
1390090
Hi: I had that same question. So I just bought the battery thinking that would solve the problem. But it didn't. So I ended up buying the charger and that just prolonged things.MY advice, purchase BOTH at the same time and be done with it.JOHN
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
1074684
I had issues with my battery because I kept it charged when not in use. I found out you should NOT keep it charged; rather keep it in the vac until it dies and then recharge, this will extend the life of the battery. I bought a new battery and that solved my problem. Good luck.
991679
mine charged up no problem. It may be a bad charger or something is drawing from the battery as its charging or maybe a dud battery. Try a different charger if you can.
2165468
Agree with other 2, make sure it charged because that's how you turn it on. I've had no trouble with mine, works beautifully.
2099462
Unscrew the back cap - the one with the on/off button. The battery carrier will then slide out, be sure to put it back in the same way it came out.
2024963
Left side. Ist battery put pos end in first, repeat with 2nd battery on top of 1st,On other side do the opposite. Put neg end in first, repeat with 4th battery,Battery configuration form a "U" shape .With cap off you should see neg end on left and positive end on right With batteries on same configuration on each side.Make sure you align batteries with metal part in cap when screwing on. Wish I could draw a diagram
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
1810333
I'm wondering if you pushed each battery onto the perch just right. The first time I tried to insert the battery onto the charger, it just sat there then fell off. I tried again until I could hear the battery click onto the perch. Do you have the charging unit plugged in?
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
1725889
dear lyn: i too had this problem i tried to put cover on but it just kept comming off so i just put a piece of scotch tape over cover and side but not on foam part & it works fine now & when i put another battery in place i will do the same so it wont fall out. works fine still thanks.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.