I am having problems with the condensate drain lid getting filled up with water. Is that normal?
1753746
I've only had unit since November of last year but never had that happen yet. I've had no issues so far.
1753747
I am an HVAC Contractor, please read the installation instructions, you must have a 1/2" condensate drain line run from that drain port to an approved floor drain or a condensate pump to an approved drain. These are condensing water heaters as such need to eliminate the condensation that they produce. If you live in a cold climate area, most codes prevent you from draining it to an outside location due to freezing. I would highly recommend you have a licensed HVAC contractor check of the installation.
1584998
Where is it leaking?Is the unit mounted square and level?Did you check to see if the drain tube is blocked?Is the water flow rate on to high?Are all connections tight?These are all things you should check.
2221389
Mine also arrived with a good bit of condensation inside -- decent amount of water inside the canister, and condensation all on the pump. That bugs me. I can't see how it would just get wet from condensation, and I can't believe that they test each one of these things with water (if so, what kind of quality control do they have in their manufacturing process?) . . . makes me think I got a returned one, which annoys me since I paid for a new one, not a used one.
2194536
no but is much easier. for condensate drain ,worst case situation you would have to install a condensate drain pump that can be install along the line to pump the condensate water out
740733
What I would do is take the drain plug to the hardware store and ask them. I have had trouble with leakage on some of my rain barrels at the spigot sight. I will never put in another spigot again, because of the leakage. I dip into the top or use a water pump.
1231209
That's normal. When you place the blue water tank down onto the unit, it has to get water down to the spinning disk part. I keep a small towel under ours to catch any drips when I'm taking the top on and off. Be sure to unplug it and clean the bottom part once in a while. We use ours daily and clean it with warm water and the little brush about once per week.
1731270
Mine leaks as well - check the lid and see if the silicon ring is missing or damaged. I believe that's the cause for my leak. Still checking to see if I can replace that part...
623532
Maybe defective. I have never had a problem. Even when it fills up with water from the rain.
1662293
i dont know .. but in the past i removed the drain cover.. i may have gotten some on in the past and didnt have any problems ...
378990
Having same problem. Unit is sitting on floor and hose is draining to floor drain. I even unscrewed hose when bucket was near full and water does not even come out???
2026708
it's never happened to me but you might want to fill it with CLR or vinegar then invert it so the liquid doesn't come out the drain holes. Let it sit like that for 1/2hour. That usually works for other hard water deposits.
1576873
do you have the drain piece installed properly? it should pop in and seal on both sides.
143362
in the back on the bottom there is a plug that you can open. If nothing is coming out you probably have nothing to drain. It beeps when it needs to be drained. It also self-cleans so if you hear water trickling that could be it....I've never drained mine in two years. I live in LA where there is not much humidity. I wouldn't worry about it unless the machine is beeping or shuts down, I think it will shut itself down as a safety percussion too. hope this helps.
1657651
My lid is heavy enough to kept any moisture from escaping. I don't have that problem with my All-clad. Sorry, maybe you should have them to replace your lid.
183440
A majority of the condensate is evaporated during operation. However, when the unit is turned off the condensate pools in the bottom collection tank and within the interior hoses. You can manually drain the condensate through an upper port as well as a bottom port, which you should do before storage or long periods of non-operation. It is relatively easy to drain the unit, both ports have a plastic retaining screw ring and a silicone plug behind them. When I have drained my unit after ~7 days of continuous operation it will purge around half a gallon of water.
1126304
Mark, This seems to be a common problem with these units. I don't have mine anymore because Consumer Reports Took away their recommendation because some of them were catching on fire. When I did have it, I solved the drain hose issue by gluing in a stopper with silicone glue. I can't remember exactly where the stopper went, but some close examination should allow you to figure out where to put the stopper. It was a small drain hole. Check on google re the fire issue. You may want to try to return it if you can. I got a Frigidare unit which is working fine.
796541
I'm sorry to hear that but I don't have that issue with mine. I'm very pleased with the way my machine operates. Maybe check to make sure there are no clogs in the cover opening.