Just received this for my AT&amp;T HTC One phone, but the app does not auto launch when mounting in the cradle, nor is there an app I can find. Why?
1732220
Thomas, many of the AT&T versions have the car app installed, but they do not allow you to access it. Don't ask me why. I had this same problem on my AT&T HTC one. All you need to do is download an app from the Google Play Store called "Quick Shortcut Maker." This app will allow you to add the car app shortcut and gain access to the car app. It worked for me.
432854
I wish I knew what a cradle point is. I suggest you call Verizon tech support which has always been very helpful with this kind of questions.
31476
I have this issue as well, with both the OG Droid and the Galaxy Nexus. What I have to do is toggle BT on and off on the phone until I see the Media icon "Catch" which sometimes takes 5 tries... The phone connects every time, but the media seems very hit or miss, which is extremely frustrating, almost to make me just use the AUX port
1550749
There should be a small removable piece in the cradle just under where the earpiece of the headset would be. Remove this piece, turn it over or around and re-insert it. It should now stand up far enough to hold the handset in place when the phone is wall-mounted.
562459
Mine worked fine, was able to download apps like a normal Android. Only problem was that I got it in May last year and by November it began to move slowly. And forget about the underwater feature. Just don't do it. That's the only reason why I don't have it anymore. Keep it out of water!!
405500
No issues what so ever! Great product......maybe your phones are too far from the base or have too many walls between?
1303386
Try removing the bottom piece (it is removable). This will let you slide the phone farther down into the holster. You want the COG (Center of Gravity) to be below the ball and socket joint. This won't stop it from shifting, but will maintain it in the upright position. Alternatively try setting it up so that the plastic piece at the bottom is on top. This didn't work for my cables, so I just popped it off.Unfortunately, if you want the phone to rest sideways it will just roll over. Although if you have the COG perfect in theory it shouldn't move, but you are in a moving vehicle, so the COG won't be stationary. (Oh physics why can't you let me have what I want!!!)Good luck! Try removing the bottom piece (it is removable). This will let you slide the phone farther down into the holster. You want the COG (Center of Gravity) to be below the ball and socket joint. This won't stop it from shifting, but will maintain it in the upright position. Alternatively try setting it up so that the plastic piece at the bottom is on top. This didn't work for my cables, so I just popped it off.Unfortunately, if you want the phone to rest sideways it will just roll over. Although if you have the COG perfect in theory it shouldn't move, but you are in a moving vehicle,... » Read More Try removing the bottom piece (it is removable). This will let you slide the phone farther down into the holster. You want the COG (Center of Gravity) to be below the ball and socket joint. This won't stop it from shifting, but will maintain it in the upright position. Alternatively try setting it up so that the plastic piece at the bottom is on top. This didn't work for my cables, so I just popped it off.Unfortunately, if you want the phone to rest sideways it will just roll over. Although if you have the COG perfect in theory it shouldn't move, but you are in a moving vehicle, so the COG won't be stationary. (Oh physics why can't you let me have what I want!!!)Good luck! « Show Less
457263
Seems to me that it should be mounted on a screw with a head that will slide into the slot on the back of the phone cradle.There's a slot at the top of the cradle and at the bottom.
1721586
Just went upstairs and it has a hook to wall mount but I held it up, over my bed, and it was not sitting in the cradle very well. I would say it is not the one to use for wall mount. You need something to hook the phone ? handle in. I have a wall mount in my kitchen and it does not sit in a cradle.
1891707
Good question, I just checked and the platform the phone rests on moves and sort of floats but it will not come out and spin around 180° I pulled and it doesn't seem to do that. Hope this helps...
1361594
Mine had a hard time sticking with just an iPhone mount. I bought some double sided adhesive and it works perfectly now. Just might be harder to get off though.
136024
I'm having the same problem. All of the controls work with the music player, I've held down the FFwd button and turned up the phone, but still no sound. I just got it today, so I'm hoping it just needs more charge. It's a nice, rubbery texture. I'm thinking the only satisfaction I'm going to get out of it is watching it bounce really high when I kick it to the curb.
741749
I use AT@T and it works fine except that I cannot send or receive photos or group messages through text. I have been trying to figure out the issue with AT&T; and HTC for the past several months but nothing we try has corrected the problem. I really like the phone other than this particular problem.
1050187
I have an HTC One. I bought this because it was designed for my phone. But my cradle looks different from the picture in this email.
592475
Hello. Not sure about your problem, but sometimes if the memory is full and phone is out of space weird things happen . My cell phone store guy recommends updating the software once a year. I rarely used tbe GPS function, but did notice it was never as quick and responsive as my new LG phone. Try the software update, maybe it will clean the problem up. I'm not that tech savvy, but have heard the Triumph phone has a limited operating system, hence being slow or not loading. But even with all that, I still prefer the Triumph phone to the new and improved LG phone I have now. The Triumph phone lasted for 2-1/2 years, lots of bumps, drops and dirt. No cell phone lasted as long. Good luck. Kem
527689
Hi Gustavo! The cradle that I've purchased is working fine. Did you check if your Z1 is really assembled in the cradle? I removed the cord from the cradle because my Z1 with case can not be fit in the cradle. If you intend to remove the cord be carefull with two small screws that must be removed first. I think you must contact the seller and proceed with RMA. Good Luck!
1894600
You should write to Grace and include a picture, maybe Grace will make a cradle to fit the note 3. Funny you wrote now as we have gone on a short trip and I am using the dock at this very moment. If you don't have the lighting bug app you should check it out it is a great sleep app.would have been a shame to lose the dock but your new phone is still in the same line as the phones it was made for.