What type of water is best to start with? ... Where are you located ... Warranty?
1750315
Any water will work although we recommend minimum of filtered water, we are located in FL and the unit comes with a 1 year warranty have a great day!
1112916
Dear Carlos, I am sorry, but my water is fine. I do not have a filter. My problem is high calcium. As a result I need a new unit about every three years. I did see some filtering units for sale. I would try a reverse osmosis if I had your problem.Thanks
642856
Not sure how long the warranty is but I purchased 3. Two as Christmas gifts and one for myself in November or December. None of us have had any problems with them working and they are used very often. We used distiller water to avoid problems from hard water. Hope this helps.
1033943
I use filtered water most of the time, but tap water can be used unless it is full of minerals. Very easily cleaned. I rinse it and wipe off any oil residue with a paper towel. It's the easiest one to clean I've ever used. I'm not sure of the warranty.
2205435
FWIW...we use distilled water and it works fine. Using Tap water will eventually accumulate mineral deposits in the iron that may damage the unit and likely void the warranty.
651352
I've used them in several regions of California, and I now live off the coast of Washington. Not sure on the comparison basis because I don't know how the water types match up.....but I do know I had hard water in San Diego, CA. The different water types do not seem to affect the product. Why don't you just get a small bag or sample to try first? I have found that people have a lot of difficulty accepting that these little things work, probably due to their shape, etc. Why don't you ask the company for a sample?
1122474
I honestly don't know. I'd probably contact the manufacturer who, I'm certain, would be able to address this question. I wouldn't want to void any warranties by coloring the water and would want to make certain that the company says it's fine.
503936
I highly recommend distilled water. I have a Rowenta iron and only use bottled water.
47086
You are only supposed to use distilled water. If you use tap water, minerals can build up and break it. If you used distilled water and it broke, call the company and they should honor their warranty.
1843321
I purchased mine a fee months ago. It appears to me it should last longer. It was 6 degrees here last evening and my water wasn't frozen. Would definitely contact the company on that.
2005126
Very nice system. Uses standard size filters you can get from any water treatment company. Filters last 6-12 months depending on your usage. These are built to last. AFW Filters sends out order forms for replacements and backs full warranty and support.
816258
Carbon I would at once every couple months, my method with all filters and water parameters is if it's not broken, don't try to fix it. This filter is horrible though, both replacements leaked about 3 gallons of water on my carpet, spend an extra hundre and get a fluval 206
255715
Yeah, I think they have one of the best warranty programs. However, I don't think You will ever need or use it. Great filter system!!!
1280795
The warranty runs for three years!I am not so happy with the iron, the one I used to have in Germany, if the water tank was low, I good see from outside and fill up without have to turn off the machine or afraid that the steam would burn myself.
1392744
I have had no luck with brita or pur OR customer service of Moen.Really disappointed, I'm on a well and need a filter.If you find something please let me know.I've been to hardware store and had no luck there either.
1061811
Sorry, my previous comment was not meant to be the answer to your question. Don't know how that happened. In regards to your question about warranty, yes there's a warranty. I'm not at home and don't have the actual manual, but you can call Water Ace at 800-942-3343 for questions. They are helpful.
1618237
Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months. Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we... » Read More Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months. « Show Less