I used it the first time and there was a smell from the motor. Is this normal?
1734500
Yes, I had that burning smell as well. And some sparking as well. It is not normal and very dangerous. I stopped use it and thrown out it.
1734501
I did not have that experience. If it continues, I would return the product. For me, I had an excellent experience with this product and I have had it for over 2 years. Best of luck.
1734502
There may be a plastic smell when you first use it and that's normal, it will go away with use. If you by any chance smell burning plastic, then that might be a torn seal ring. For more trouble shooting, please call Oster direct for info, parts, and replacements.
2020609
No it is not. Mine started doing the same thing so i contacted Chamberlain. They sent me a new unit and told me to dispose of the old unit as it is not repairable. I took the cover off to find that the air is leaking from the compressor seal. I plan on using the old one until the motor goes out then install the new one. I figure that the constant cycling of the motor will burn it out prematurely but who knows it may last another 10 years. I have gotten used to the kicking on and off when I use it.
193750
two to 3 times, you will get that smell. its not an issue and it is due to new coils inside grinder.
906948
hmmm...I might think about returning it. There was no oil or smell of oil on ours. Makes me think something got spilled on it in the factory or something. Good luck.
868122
It had a *strong* chemical smell when I unpacked it and as I was assembling it, but 24 hours later it seems to be odorless. If you have a strong reaction to that sort of thing, I'd have a friend unpack it outside or in the garage and then I'd let it air out for a few hours or a day before assembling it.
151660
We just bought ours and it smells just like burning plastic. When it's unplugged it smells that way, too. It's the odor off the plastic housing.
745171
I noticed it too, I only own it for about a day or two. I will give it a week or two max before returning it. No way I can live with this smell, it smells like brand new plastic x1000.
1514943
Mine only began to smell like diesel fuel almost after it had been used a lot. I think it was a reaction with the mesh material and the urine.. I threw both of mine away
59217
I say send it back and request an exchange. Mine just had a new smell and was ok to use immediately.
1232625
No musty smell with ours but it did have a new machine smell for the first bit, more plasticy. It could be musty depending on how humid it has been prior ?
2161848
The first couple of times that I used mine, it had a strong smell of burning plastic as well. It has definitely faded over time though.
2197323
After I installed it, it had the new rubber bellows smell, over time this will leave, you need to keep the bellows clean and dry after using, this will prevent the mold smell from forming.
960425
We used ours daily for about an hour, and then at just a fast walking pace (not jogging). After just a few uses, the motor starting making a burning smell. The company sent someone to fix it, and they actually replaced the motor. But it did not fix the problem, and after just a few more times the motor gave out. This product is obviously not meant for regular usage.
689484
Have you tried washing the sensor? Just use water, nothing else. My sensor got dirty and I had this problem. Cleaning off the sensor did the trick. And don't forget these are warranted for five years. When my motor died, they sent me a new motor with instructions how to change it out. Piece of cake.
1306001
There is a smell, but it doesnt seem to bother me or my son. I did have this unit for one year and one week and the motor caught fire, unit shut itself off, I happen to be rained out from work this day, smelled the burning smell, pulled the plug, contacted Kaz, who I think owns Honeywell, was sent a prepaid ups postage ticket, sent back the defected one ( I believe in the maker to take back the defected product and have a tech rip it apart and find out why it did what it did to make the product better), as soon as kaz saw tracking number, they sent a new one out to me. I wanted a refund, but kaz said replacement was my only option.I will have to watch the unit now. It does work well, pre-filter grabs so much dust,dirt,hair and has to be replaced every 3 weeks. I don't mind replacing pre-filter every 3 weeks. I see all the stuff it grabs, and seeing all the hair,dust,dirt on the filter, I know it works. Maybe take some pure lavender mixed with water and spay the larger main filter, let dry and see what happens.
1130933
I just spoke with the Westinghouse customer service (E-mail: customerservice@saihomeproducts.com Telephone: 1-866-365-5339). I described this smell as rather a motor oil-like (this is what it reminds me). They say it's normal for the first cycles :-) It's a glue that holds the parts together and it gets burned initially. The explanation makes sense to me, so I will give it a try. No plans to drink this water, though, until the smell (and the taste) goes away. The idea was to drink pure water, not diluted glue :-)
960423
I've had it for 3 years and use it 5-6 days a week for at least 30 mins. Sometimes I do 45 mins. or an hour or longer. One time I thought it was breaking down because it smelled like the motor was burning, and it stopped. I turned it off and the next day it was fine. That was about 4 months ago and that hasn't happened since.