well, my camera that bought from you on Mar 16 has problems with lens closing mechanism. how do i go about one-year warranty issue?
1767024
Contact the repair places listed on the website.http://www.fujifilmusa.com/support/ServiceSupportRepairContent.do?dbid=674543You can also take it to most camera repair places and they'll take care of it for you. They may charge a shipping fee though.
1082451
yes - I called Amazon to verify that before purchasing, and mine did have the USA warranty. You may want to call, just to make sure. Lens is utterly amazing.
2069953
Same here, I got my D50 nearly 3 years ago and also have been plagued by the sticky shutter problem starting after 1.5 years. I have been taking lots of photos (29500 shutter releases so far) and used the extended warranty. I'm also disappointed by this shutter and considering returning the camera again for repair.I envy the time where people would keep their film camera for 20+ years... (maybe they did not take that many photos :)
2173004
Haven't had that problem. The manual just says turn the camera off and check the connection. I'd worry that the lens electronics were damaged.
26401
I received a warranty card with mine. I have several Canon lenses....and since I bought this one, I usually only use this one. I gave the tiny tri_pod away
2194511
I cannot answer for sure about the warranty, I didn't try and use it since the lens worked and is still working beautifully for long past the warranty period, but the lens is PENTAX
695847
I'd have to go look at the papers for the warranty information. The camera was brand new in box and all. This is an amazing camera package at an amazing deal and I love it.
985643
I'm having problems with the lens period I have been meaning to visit a camera shop and explain to me what the issue might be.. All my other lenses work just fine This Bower has been problematic
328621
Hi, I've had this canon for 2,5 years and took thousands of pictures and all the functions work.When did you buy it- do you have the option to return it?
585265
Have you tried the manufacture of the camera? They were very responsive to a problem I have of my first camera. I think they can help you with replacement parts.
1242222
Good news, guys. I called Fujifilm and they're sending me a new lenscap. Turns out the girl I spoke to in the Parts Department had the same camera and knew of the problem firsthand. The camera is awesome, but I'd advise getting rechargeable batteries, because it drinks juice.
1910951
Hello Pilar, I should think you have warranty. My best bet would be to contact the seller and see how the can help. They are very helpful. The seller was able to replace some of the accessories (memory card holder, some fluid, mini tripod, etc) that were not working (spoiled) at the time I bought mine.
309520
Sharon, this happened to me as well during the warranty period so I sent it to Panasonic and they fixed it for free. It is a cheapy plastic shutter window for such a nice camera. Good luck!
1177271
If your battery is good and charged, and the power is on, and the lens still does not open, you can contact your seller (as long as the warranty is still valid) to request assistance with the warranty service. The Nikon point and shoot cameras are fairly straight forward and should work as you would expect.
112229
I had that problem, the aperture problem which resulted in overexposure. Called Fujifilm, sent the camera, and it fixed and came back. I paid the shipping cost to their service center but service was quick and replacement itself was free. I had that problem with quite early lot, but I guess current lot does not have such problem or if you have then you can get the replacement service.
896829
You should contact Nikon directly at 1-800-645-6687. If you are still within the warranty period then they should be able to help you for free. Otherwise you'll have to pay for repair. My suggestion would be to try and get a refund and by a different camera if you can. This one is more trouble than its worth.
1692070
Ronald if this question is directed at me I cannot help you. I no longer have the camera, didn't experience any lens or sensor problems and do not have one for sale. Sorry.