I want to know if this chair has a warranty on it, I purchased mine in April of this year and it is already tearing, what should I do?
1209131
I purchased this chair in JANUARY 2011. The webbing on the seat is tearing apart. The material on this chair is very pooir.
1209132
I don't know if there is a "warranty" on the chair itself or not, however I posted a review on Amazon about the same problem and within a few days a Strathwood rep emailed me and they sent me a free replacement with free shipping to Afghanistan.
659002
Contact the company to get it replaced. It has a lifetime warranty, but I'm not sure that covers normal wear and tear.
1150920
I have a bonded leather chair. After 5 years the leather scraps are un-bonding. It's as if the chair is shedding scraps of leather with the fabric base showing through. Keep that in mind when you buy a chair with less than a 5 year warranty.
19543
I do, the plastic rim has ripped and I can't find anything to replace it with... only 2 months since I bought these, and may have to buy new chairs...
1629253
I know if it is delivered defective, you can return it. I don't know about long term warranties. My daughter has had the chair for almost a year and has not had any trouble with it. In fact, she loves it.
207269
I'm just someone who purchased this chair. You will get more accurate information if you contact the seller. No point in getting angry with me.
278728
Hello Samantha, I purchased this chair for my daughter. She hasn't had any problems. Im sorry I can't assist.
1502379
I went directly to the chair company customer service, very helpful,, good luck
1407628
I honestly don't know. You might want to contact the seller via Amazon and ask them. I have had this for 2 years, and have not had any problems or major wear and tear that would require me to use a warrantee.
780351
I would suggest buying a new chair. These chairs are great for interim, until you can afford a better one. Made with all the care and craftsmanship of a moose poop.
55521
I have had my furniture for a year and half and it is falling apart also. I cannot find any information about a warranty either. It does not hold up to sunlight at all. Not a good purchase.
688696
I have had one for two months outside ,and I would recommend that you seal the seat screw holes with possibly a caulk or rust prevented (Rustolium ) as this is the only criticism I have of this chair.I found that within a week or so,rustmarks were appearing. I have already bought a second one and will be certainly be doing that. The paint finish is probably a polyurethane finish ,that would be just a guess!
638457
There was no option for warranty, but the price was very cheap anyway, this chair right here is very sturdy and comfortable too.
1592952
When the chair arrived it was damaged beyond use. It was a Christmas present for my wife. When I contacted the seller they sent a lable to return it but refused to send another one to replace it. Sorry I couldn't be of any help.
1189907
I have had no issues with it what-so-ever...and I was flirting with 400 a while back, now losing and still enjoy sitting in this sturdy made chair for long intervals. Probably will have to contact Amazon who should also get you in touch with manufacturer. You may just have gotten a bad one! I love mine!
925505
I don't know if this chair comes with a warranty. However, I called the company because we were missing the hardware needed to assemble the chair. They're were very friendly and prompt, and the hardware arrived a few days later. Little did my husband know, that the hardware was actually attached to a part of the chair that was concealed! Ooops!
307693
The chair I bought from amazon actually cracked! I contacted the seller and they had the vendor send me another chair. The chair from the vendor was much more sturdy and a much darker stain. I haven't had any problems since.