just seasoned our pan, lost all silver color, has burned spots all over that look like they're on the surface but don't wipe off,is that normal?
1761037
'seasoning' is really burning a thin layer of oil on to the surface of the pan. this layer is what helps food not stick to the surface. I've found that using a slightly abrasive scouring pad, like a scotchbrite blue or yellow pad will even out the surface, if necessary. you can always re-season the pan, if you take off too much of the coating.
1761038
Yes! That is the pan being seasoned. Do not try to clean the black off. The black is the nonstickness. Only clean the pan with water. Don't use a soap/detergent. It is an awesome pan!
1761039
Ours is exactly the same and works wonderfully. In fact, we use this pan almost exclusively now. It isn't stainless steel, so don't expect it to look like a stainless pan would after use.
669674
Did you run them thru the dishwasher? Can't do that, wash them with a soapy scrub pad that will take the excess tarnish off but handels will remain discolored. Sorry
258242
Interesting question-------one I would have never thought of. It has a shiny finish that with time and use has become not so shiny anymore. It is a black porcelain look. True, when cleaned, it doesn't come completely clean, but, most of the stuck on food comes off. I do wish I had started spaying the grate--from the very first--with a non stick spray. The grate size is good for soaking in the sink before cleaning.Oh! I absolutely love this grill! It gets much hotter than any I have ever had and cooks quickly and more evenly than any I have had before. It is ideal for searing a steak and leaving the center rare--very rare, the way I like it. Interesting question-------one I would have never thought of. It has a shiny finish that with time and use has become not so shiny anymore. It is a black porcelain look. True, when cleaned, it doesn't come completely clean, but, most of the stuck on food comes off. I do wish I had started spaying the grate--from the very first--with a non stick spray. The grate size is good for soaking in the sink before cleaning.Oh! I absolutely love this grill! It gets much hotter than any I have ever had and cooks quickly and more evenly than any I have had before. It is ideal for searing a... » Read More Interesting question-------one I would have never thought of. It has a shiny finish that with time and use has become not so shiny anymore. It is a black porcelain look. True, when cleaned, it doesn't come completely clean, but, most of the stuck on food comes off. I do wish I had started spaying the grate--from the very first--with a non stick spray. The grate size is good for soaking in the sink before cleaning.Oh! I absolutely love this grill! It gets much hotter than any I have ever had and cooks quickly and more evenly than any I have had before. It is ideal for searing a steak and leaving the center rare--very rare, the way I like it. « Show Less
421707
No not that I have noticed. It does take a lot of effort to scrub off the burned on food.Not "no-stick" surface!
249920
I'm surprised to hear yours stains. We've cooked everything in ours and it has absolutely no staining or apparent wear. Maybe you got a defective item?
408619
I think it is a reflection or a defective photo - mine is silver all around and makes a perfect butter melting pan.
672575
I threw mine away because it got glued to the bottom of my brand new oven the very first time I used it at less than 400 degrees !!It also left a white mark on it. My oven too has the self cleaning feature but I got the white mark off first using one of those spray on oven cleaner that can be used with a cool oven. The stain came out after the second treatment. I didn't dare to use the self cleaning feature with that stuff still glued to it. Just try and see what happens. Good luck!!
1595920
I haven't had that problem. Do you use spray on oil? That can cause it. If I get any spots like this, I dampin the pan and sprinkle baking soda on it. Let sit and then scour off with a non abrasive pad. Actually I put a piece of aluminum foil under the rack if I am going to cook meat..I am a rather lazy cook..good luck
737658
I honestly don't know, but we sprayed Pam on it and everything turned out just fine. No burn marks or crusts on it. (:
1417180
This isn't product related, but try soaking your stainless steel in vinegar for a bit (I just pour some in and let is sit for a while). The spots should come right off.
1941605
Did you season it first with some spray Pam etc.. a high heat oil like canolla. it fills in the irregularities in the surface. Also since you have used it already try using Pam first for a while. When cooking do not put your heat as high as you did for your old pans For Cleaning: wipe out with a paper towel when still warm not hot with warm soapy water. Do not immerse in cold water when hot
447243
STOP....STOP....PLEASE DON'T CLEAN YOUR COPPER BOTTOM PANS. Sorry to be an alarmist. If you scour your copper bottom pans they won't be copper bottomed for long. You'll end upwith brass bottom pans. The copper will wear off. The reason the copper is there is for efficient heating of your cooking. The copper shouldn't be shiny. It should be dark. Whew..I hope this warning is in time to save it..
1641899
doesn't sound normal - especially the textured surface. It wouldn't let for proper making of crepe. After a couple of uses the whole surface should be black - that doesn't go away. And it should be equally as hot throughout.
976072
I wish I could help, but I've only had mine for three years. I can tell you that the inside coating still looks new: nothing sticks to them. The silver on the outside is dis colored....more of a tarnished silver look - but only where my gas flame touches the pan. (I cook 1-3 times daily so they get LOTS of use.) The silver sides and handle are shiny and new looking. I've even purchased more of these pans! (14 inch skillet and the griddle). All in all, three years into my investment and I'm still thrilled with these pans.
899225
Thanks. I ended up using the little green scrubby pads and that did the trick. I was just worried it would hurt the pan, but it looks as good as new.
865135
I've had a similar experience. I suspect it has to do with minerals in the water. Assuming it comes from your tap water, it should be safe. If you really think this a problem then you could try using distilled water. I'm not a chemist, but the heating surface appears to be Teflon or something similar. So I typically remove the discoloration with mild soap and water, the sooner after it's cooled enough the better, or with some vinegar. As for safe, I use my regularly and have had no problems.
1316087
This appears to be the heavy cast iron grate and if so, should not be flaking black paint off. It's not painted. What I do is use a cheap grade of spray oil such as Pam, etc. and I keep it sprayed before use and after use. It's just like an iron skillet. Before turning burner on, I have a steel brush that I go over the grate with just to knock the burned residue off. It really stays clean and with the spray oil, it does not show rust.