I know it's sold by weight, but the bottle I just received was less than 1/2 full. Normal ?? Is there a seal under the cap ?
1757209
I was going to ask the same question. There was no seal and it was only about a third full. I weighed it and it is the correct shipping and product weight, so I guess they just got a cheaper bottle that happened to be bigger or something. I can't imagine the granules would go bad unsealed unless it got wet before receiving.
1757210
No seal is not a good sign.........easily could have leaked. Otherwise the product does work!
1757211
Mine was sealed and it was not filled up to the top when it arrived. But is was more than half full. Perhaps you can weigh it?
2268953
Is the seal on the bottle tight? If its not tight then your just sucking in air.
1145366
Yes. But not sealed, and I believe it should be, because I understand your complete rational thinking. ..it is possible content can be exchange perhaps not the it was my bottle contained a very peticulous smell very similar to dry urine. I apologize the honesty, but I honestly hope this will help your business.
728236
I would open up a capsule by pulling it apart. The caps do not contain liquid, Id say they are more the consistency of a thick honey. I just order mine recently from Amazon so I'm sure they have fresh batches of the product. I'd say it's just fine. Start taking these and be on your way to being clear headed and able to deal with stress. These things have changed my life!
693988
To make you guys feel better, I just purchased this item at my local Target and, no, there is no plastic seal around the neck of the bottle. IMO, there should be since it's a skin application product and Cetaphil should be aware that we aren't happy about this. I'll contact them via their customer service.
890958
Hi, after answering "yes" yesterday, I looked close at the bottle. I was wrong. There was leak, it became solid around the top. I guess that's why I didn't noticed it.
663365
Don't know either, but they had the plastic seal on the bottle when I got it. I didn't feel the need to worry about tampering. I have taken them awhile without a bad reaction.
1621048
I have similar experience, I think cause it a soft bag and one or two ounce liquid is a little light. Maybe we should trust more on bottle when small-sizes.
1639774
No, it didn't have a seal under the cap. In fact it had leaked some during shipping.
378036
The bottle I received from Amazon LLC was 4 oz. Pay attention to the seller. If it isn't Amazon it may be a different size.
1496969
The bottle is about half full, if even that much. The picture online may appear full because lighting or stevia residue. The commenter was basically saying don't be alarmed by how little the bottle seems to have because stevia is a potent sweetner. A little goes a long way.
1108873
Mine have come with a seal of sorts. There was a seal under the lid but very easily lifted off; many times you need a knife to break a seal; this was not the case. Though I have found a small amount of settling of ingredients in a new jar I have always had the jars 95% full to the top. I fear yours was a goof, a jar returned and put back on the shelf. I would return it. I have ordered from this vendor several times with out any problems. If I were they I would apologize and send you an extra jar as an apology. I am pleased with my dog's condition using the probiotics. He is 12 and a big dog (90 lbs) so I must be doing something right. Mutts/rescues rule! Good luck and I hope this was helpful.
1025950
The entire bottle was wrapped tightly in plastic, kind of like shrink wrap. But, no seal under the cap.
1611063
Mine came with a seal cap when I bought it in 2012. I hadn't used it since then, so I went to my garage to check on it. There was some dried product under the cap, so I cleaned it out with a screwdriver. Once I removed the dried material the rest of the product in the tube was still wet and usable.
396115
Gwen I don't know is this is normal but my bottle arrived in the same condition. I don't think I thought much about it and i've had nothing but great results with the products.I was actually at a store this morning and ran across a bottle of CHI Silk Infusion and it didn't have a protective seal. CHI really should change this. Hope this helps. - N.Simms
1596173
The bottle I received was full and sealed around the screw top to prevent leakage. I would report this as a problem. It is a wonderful product.
2014859
hello, yes there is a fairly thick seal in the inside of the cap. The liquid truly locks in.