This bulb burned out in less then 6 months - I use at my back door and it does not get used very much. How do I get a replacement ? 2 yr. warranty
1765596
Go to GE site. Order another and look for the warranty info. Have never had one die that early. I would say maybe the elements of being outdoor may adversely affect the life. Just guessing.
1765597
I'm not a lawyer or expert, but here's my opinion: Don't bother. Consider it the cost of education. Items that cost $6.50 new (Amazon's current price) really aren't worth the effort. If you take it a matter of principal, then you need to follow the policy's as promised in writing when you bought it. IE: take the dead bulb to somewhere where you could temporarily get your hands on an exact duplicate, (Lowe's, Home Depot etc). On it's packaging, find the fine print that is the actual warranty and see what it promises From Amazon's page: "Warranty Description - Guaranteed to last 2 years based on 4 hours use per day at 120-Volt." and also, what is required for a refund/replacement. I would expect it would require proof of purchase (IE: receipt showing date & cost of purchase). And then you'd have to mail it, along with the dead bulb to them where they would evaluate your claim and decide if it meets the criteria. However, the warranty says it's based on the bulb being used 4-hours a day, and it would be upon you to prove it hadn't been used longer than that. Good Luck! All for $6.50 Since you'd have to pay about that just for the postage to return the dead bulb, you can see why I think it's a waste of your time, and advertising hype on their part.
289062
I was told that the bulbs reasonable life time should be about 6 months, but three bulbs I had (purchased one and was given two replacements) burnt out in about 3 months
225075
I used that bulb in a digital and a magnetic 1000 watt ballasts worked fine but only lasted 6 months and no warranty. I replaced it with one from a local grow store with a year warranty for $60 and don't have to mess with damaged bulbs in shipping and the wait.
33541
When I purchased the bulb and housing in August 2012, it had a six month warranty. Hope that helps.
1401130
Sorry, I'm not sure. I do know that this type of bulb has a short life compared with regular bulbs. Generally they are not on for that long in any case.
312131
Those bulbs last at least a year or two. You should get in touch with Verilux. You may have a faulty bulb.
1770432
i never had that problem with my bulb the problem we had was the bulbs only last a couple of months. it sounds like you might have other problems
1899505
Hello, I am on my third bulb all purchased supposedly with 1 year warranty and none were replaced. The first one lasted 30 days, second one 6 months. The last one I bought I am afraid to use the TV so I moved it to another room that doesn't get used much and bought a new TV locally, not from Amazon...Hope you have better luck then me. L. B.
493643
Thank you for the question. The bulb is rated for 25 years. If something happens to the bulb during the warranty period you can return it.
385482
A light like this will work .......this bulb only lasted for less them 6 months....go with a more reputable brand for as they say Long Life........they didn't even offer a replacement bulb after my review
2186936
I'm not sure of the warranty. I went through the amazon returns link. The bulb that I bought didn't work new.
429783
I have never seen a warranty. It refers only to the owners manual. The bulb on our TV should last approximately 5000 hours.
808517
If you have a meter that checks continuty you can check it with that.Be sure it is unplugged before you get into it but every time I have fixed one they all looked so bad but they couldn't last much longer,so I replaced them all.I have 3 heaters and I have had to replace them in 2 of them.I think this a weak point in them.I also had them replaced in the other one while it was under warranty.The bulbs are kinda expensive and I don't plan on buying anymore of these heaters unless they have a recall on them and give us some relieve.
880501
The item comes with a 24 month warranty. There is no information in the manual about replacing the bulb, but there are four screws holding the cover on that can be easily removed to get to the bulb that I assume can be replaced, though I am not sure where to find a replacement bulb. Hope that helps.
2110316
The one year warranty DOES NOT WORK. I purchased the light October 21st, it started getting dim last month and it died today. I contacted the seller and they said since the order is fulfilled by Amazon, they would handle the returns. I contacted Amazon and they said since it was greater than 30 days it was not returnable and the manufacturer would handle it. There was no info with the bulb, just an invoice, so I am out of luck, apparently. I have already purchased a genuine Philips replacement bulb from another site which is on its way.
571725
Send it back. The bulb is irreplaceable. That's what I did when this happened at 2 months post purchase.
1218519
Gosh Clint, I have no idea about a warranty. Philips claims the bulbs will last 18 years, but that seems a bit hard to believe. I suppose if one gets ten years or so out of a light bulb that would be OK. I probably wouldn't send a light bulb back to the seller if it went bad anyhow.