After about 1 year of use without issue, the espresso started coming out cold, the froth is watery and I pitch the whole thing. Any suggestions?
816254
Hey Katie, I have one of these(a terrific product). If you still have it(or haven't figured out the problem) try using a very thin metal wire to clean the stem and the valve that makes it froth. I had the same problem and after reaming it out, it went back to working the way it should!
1811778
If it's still making espresso your steam line is plugged with dried milk. Get bailing wire and clear the line
2119271
Mine drips some. After the espresso is made I drop the capsule into the bin and that stops most of the dripping.
1448842
There could be any number of answers, the worst being that your heating element might be broken. (Is it not heating up at all?) But the first thing I would do is check the wiring underneath. Google "Orphan Espresso" and get the Pavoni wiring diagram from their website. Check to make sure everything is connected right. If it still doesn't work, the website links to a repair shop. The good thing about Pavonis is that everything can be repaired.
1446820
Try filling the basket to the top and litely pack grounds down with the tamper.Are you using the finest grind of expresso? If the grind is to large can cause the problem.I have had mine for a year now an from day one it was great,what impressed me mostwas the amount of crema you get on each and every cup. I think the design of the basketis the reason for all the crema.One more think,every now and then wipe the screen where the basket and machine meet.
1163359
we haven't had any problems with ours ... we don't use it on a regular basis ... perhaps once a month to "wow" guests and or really make an espresso.
1058293
I have had mine for over a year with no problems. I clean the whole thing, including the carafe, by occasionally running white vinegar through it. I fill the reservoir with vinegar, put an empty coffee filter in the basket, and turn it on.
347730
Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee. Works like a charm! Great espresso, great crema, great froth! Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee.... » Read More Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee. Works like a charm! Great espresso, great crema, great froth! « Show Less
2068380
I don't have a tried and true answer for you because I have not had a problem. But here are a couple of suggestions to try. Make sure you let it cool down before trying to dump it. Make sure to take it all apart (including the rubber gasket) and cleaning really good at least once a week or maybe more. Make sure you don't put more coffee in than you are supposed too. Make sure it's the right grind of coffee and not espresso grind. Hope you get the problem figured out.
937404
I had that happen as well--appeared to be coming from the top seam on the left side where the back of the unit meets the top of the unit. (It wasn't obvious.) Also had a broken seal at the top of the frothing wand where it connects to the top portion of the machine. I had to get the (2 separate) machines replaced--luckily they were under warranty.
580159
I have mine for more that 1 year, so far so good; never have any issues with pump, even run it couple of time with low water level in the tank. You have to be quite careful to keep proper water level in the tank. Try to avoid running coffeemaker with almost empty water tank. I'd agree with suggestion to descale it, I've found a lot of sediments when descaled mine. Good luck
628385
I've had mine for about 20 months now without a problem. To brew regular coffee, I make the espresson (tall cup) and add boiling water. I either boil the pot on the stove, or put a cup of water in the microwave for a few minutes. The coffee made this way I find far better (tastier) than the coffee from the regular k-cup keurig machine that is at work. Yes, one must boil the water to make the regular coffee, but we all have microwaves for that, and the product is much better.
1526894
I've had my coffee maker for over a year now and have had no problems. Maybe u got a defective one. Is it still under warranty? I absolutely love mine.
2269045
Hello, I don't have the Poemia espresso machine because I returned it to Amazon for the same problem that you are encountering. It would be a shame if Amazon would resell the same coffee makers that other buyers return because of faulty engineering. I advise that you return it as soon as possible. It's a good-looking piece of junk.
776393
I tried a few things, and one of them seems to have fixed the problem, but I'm not exactly sure which. One thing was to let it keep heating up for another ten or so minutes even after the OK light came on. Another was to let off some steam while it was in the espresso drip mode. Another was to use the steamer first and then switch to espresso setting. As I say, I have no idea which one of them did the trick, but now the espresso pump works immediately after the OK light goes on. Good luck!
1501256
Ditto...the same happened to me. I had mine replaced once. I ended up giving the grinder away once I found out that this grinder can't grind fine enough for my espresso machine. The water just blasted thru the portafilter too fast even when I had grind on finest setting.
1221379
hi, I got a couple of new ones from Nespresso, made no difference...I just think the machine is not up tp it, I even got anew machine and more whisks...but this week, not much froth, just warm milk, very annoying...yet my friend has an old machine that works every time...need to find an antique! Good luck. Am going to put my machine on e bay...never been so disappointed, I was going to buy a machine for my sons...but they are not keen any more having seen my results.