I bought six and four of the spikes empty within hours and don't refill. Reservoir is positioned below plant, and tubes are clear. Suggestions?
1734416
Make sure the tubes are not blocked any slight squeeze, or tention, will prevent water from going through. Also, make sure the spike is completely under the soil, they might be draining faster because of lack of coverage on the outside of the spike with soil. Also, remember the reservoir should be filled up all the way, in order for the water pressure to build up. Hope this helps, good luck!!
1734417
This list of answers is ridiculous! "Put the reservoir above the plant" "put the reservoir below the plant" - does anybody out there really know how to use these things?!?!?
1734418
I suggest that you water your plants so the the soil is evenly moist "before" filling and installing the Hydorspike. I personally use the Hydrospike with Authentic Haven Brand Natural Brew premium soil conditioner tea for the past three years with much success
1734419
I agree with the suggestion to water the plant before using the spike (I use a moisture meter to check the soil), and to be sure to soak the spikes for 15 min. before putting them in the pot. Before putting the lid on the spike I blow on it (with the tube in the water) to be sure it's not plugged; then I suck on it to bring the water up to the lid to start the siphoning process. However, the reservoir needs to be below the plant - not above it!I've had other problems with the spikes (tubes getting plugged, probes getting empty and dry for no apparent reason - but haven't had a problem with spikes emptying in a few hours. That mystifies me. Good luck! I agree with the suggestion to water the plant before using the spike (I use a moisture meter to check the soil), and to be sure to soak the spikes for 15 min. before putting them in the pot. Before putting the lid on the spike I blow on it (with the tube in the water) to be sure it's not plugged; then I suck on it to bring the water up to the lid to start the siphoning process. However, the reservoir needs to be below the plant - not above it!I've had other problems with the spikes (tubes getting plugged, probes getting empty and dry for no apparent reason - but haven't had a... » Read More I agree with the suggestion to water the plant before using the spike (I use a moisture meter to check the soil), and to be sure to soak the spikes for 15 min. before putting them in the pot. Before putting the lid on the spike I blow on it (with the tube in the water) to be sure it's not plugged; then I suck on it to bring the water up to the lid to start the siphoning process. However, the reservoir needs to be below the plant - not above it!I've had other problems with the spikes (tubes getting plugged, probes getting empty and dry for no apparent reason - but haven't had a problem with spikes emptying in a few hours. That mystifies me. Good luck! « Show Less
1734420
Make sure the tubes and reservoir are completely filled before pushing them into the soil. It's like priming the pump. As long as I do that, then I've had no problems with the spikes refilling.
1734421
Other reviewers have described overwatering as well, but my problem was always clogging. The only thing I can think of is maybe adjusting the reservoir position to slow down the siphoning. I wonder if the spikes have different size holes...
1734422
I agree with the suggestion to water the plant before using the spike (I use a moisture meter to check the soil), and to be sure to soak the spikes for 15 min. before putting them in the pot. Before putting the lid on the spike I blow on it (with the tube in the water) to be sure it's not plugged; then I suck on it to bring the water up to the lid to start the siphoning process. However, the reservoir needs to be below the plant - not above it! I've had other problems with the spikes (tubes getting plugged, probes getting empty and dry for no apparent reason - but haven't had a problem with spikes emptying in a few hours. That mystifies me. Good luck!
1734423
Reservoir should be above plants not below. Make sure spike is full to top and that cap is secured on, so as to create the 'vacuum' when suction commences.
31504
I didn't get a video or manual either. I called the company and they quickly sent me the manual, however the video wasn't available. Plug in fill using water bottle. Make sure you use distilled water. turn on using both buttons and wait till lights turn on for use. makes sure you tighten cap before turning on but not too tight. to fill water open large cap. Green light indicates it is ready to use and yellow light means it needs more water. If it ever turns off on you during use check that hoses are properly connected it happened to me once. during use if you feel there isn't enough pressure just give it a few minutes to build more pressure, you will see the needles move. The small dial to the left of the large cap for filling water is used to regulate how much steam is being used. adjust to your needs.
310689
Not to sound like captain obvious or anything but perhaps you are putting in to much water? I would play with the levels a bit. I fill it to just below the line and mine come out great every time. It takes some experimenting but is worth it once you get it down. Good luck
1804415
I personally haven't found anyone to do a refill. I just purchased another container.
1184991
you can refill the reservoir, or you can buy a new system, i prefer buy a new one because is cheaper, thank you :))
193504
Try filling it less. My epica does not overflow, but I nevervfill it to the line
1413496
Did you fill it right up to the spill over point? Also, the first time you fill it you have to really work the pump and after that, it is easy. You can check the pump first by filling the stem w/ water before you insert it--water should just jet out.
1543343
You may need to contact the company and ask them. When I first got mind, it did not flow at all so the company sent me a new dispenser (not tank) and then it worked.
1759503
When I bought mine last year I had the same problem. Even level it didn't work. Called company and they sent me two little pieces of PVC pipe that were cut to fit over the places where the water tank nozzles are pushed up and are supposed to empty. Not explaining it well but basically if it won't work after being level, call the company and they can help.
1072481
Are you filling it to the max fill line? It usually takes a couple of minutes for the water signal to reset. Mine did that and I lightly banged the sides and it started working. If that's not the problem then you may have to call Edge Star for help.
1076705
Have no idea, has never happened to me. Have you tried asking the manufactorer? Are you making sure you do not damage the stalks as you place the clones into the insert? I'd be interested in knowing the answer from the makers, in case I run into this problem.
2283860
Make sure you have a bucket or tote box big enough to hold the water while you are gone. Fill up water inside the cap where the ceramic spike and cap are. Insert the ceramic spike into the soil and then make sure you weigh down the end of the long tube when it enters the reservoir. I used clean bolts with a plastic twisty tie but any other concoction will work. Also, do not place the bucket or tote on a shelf higher than the spike inserted in the soil. It would be good to do a trial run before you leave your plants, but I didn't have the time to do it with mine and luckily it worked out just fine after 7 days. I had plenty of water in the 2 gal. reservoir for at least another week. Good luck! Make sure you have a bucket or tote box big enough to hold the water while you are gone. Fill up water inside the cap where the ceramic spike and cap are. Insert the ceramic spike into the soil and then make sure you weigh down the end of the long tube when it enters the reservoir. I used clean bolts with a plastic twisty tie but any other concoction will work. Also, do not place the bucket or tote on a shelf higher than the spike inserted in the soil. It would be good to do a trial run before you leave your plants, but I didn't have the time to do it with mine and luckily it worked out... » Read More Make sure you have a bucket or tote box big enough to hold the water while you are gone. Fill up water inside the cap where the ceramic spike and cap are. Insert the ceramic spike into the soil and then make sure you weigh down the end of the long tube when it enters the reservoir. I used clean bolts with a plastic twisty tie but any other concoction will work. Also, do not place the bucket or tote on a shelf higher than the spike inserted in the soil. It would be good to do a trial run before you leave your plants, but I didn't have the time to do it with mine and luckily it worked out just fine after 7 days. I had plenty of water in the 2 gal. reservoir for at least another week. Good luck! « Show Less
213689
I have the same problem. If I fill it up I usually have enough fluid for about 3 weeks. This is normal.
2283835
Ours isn't circulating either. We filled to the water line and have a slight bubbling, but it barely works. Suggestions?
483027
K, I've used these particular spikes in my house plants without difficulty. Having the soil moist helps. It sounds like you may need to loosen your soil up a bit; that will also help your plants use the water you give them.Good luck! enticingsusie
156556
Having the same problem...I have given up stopping the leaking. Created way too many problems for me-with the leaking, ants were everywhere after the leaked nectar. I am going back to the old style of feeders without the tubes.
118688
Mine came through a dealer, and so was serviced. Direct shipments often arrive with a partial fill that has to be completed before first used. There should be instructions on what to do, depending on your shipment option. Always check the level before using.