Has anyone ever collected on the $300,000 Connected Equipment Warranty? I've read that they are almost never honored.
225551
That was my experience. "Claim Denied" was the response form Belkin, after my big screen TV was rendered useless.
225552
Well if you read the fine print you actually have to send the equipment that was damaged to Belkin for them to look over. Now in the case of a home theater system that would be insanely expensive. I'm pretty sure Belkin doesn't pay for shipping.
869285
I had the same problem but was within the 90 day warranty. I contacted Altec Lansing and ended up sending the entire unit back to get a new one...just for a power cord. It also took about 2 months in total time. Very disappointing experience, both in the product and the hassle.
233567
The gist I get is there is no warranty. You pays your money, you takes your chances. Sorry, I am not much help with that.
968975
The tech support is really not that great. The type A personality of there tech team makes it hard to communicate with the technician. They are under the impression that anyone calling about their computer is a moron. At least that is how it came across to me when I called them. However the issue was finally resolved. There is a manufacturer warranty as well. I believe it cost extra.
1333694
I bought mine in January 2013 and it worked with mostly no issues up until around February 2014, then it started dropping the Internet, the LAN, and the Wireless. I sent logs to their tech support and they suggested RMA. It has a two year warranty, so I got an OK to RMA it, but, there's no advanced replacement plan available, so it has to be mailed into them, then I have to wait to get a repair or replacement back, which to me, is not acceptable.
1369551
Onkyo has a repair program in place for this issue that goes beyond the normal warranty period (until December 31, 2018, per Onkyo). I just found out about it on the AVS forums. I've just submitted my request for repair, and am awaiting the packaging which includes a prepaid shipping label. I'll update this once I have received my repaired unit. Here is the link for the repair program: https://repair.onkyousa.com/na/
941105
Not very well! They contacted me once concerning the extended warranty and then would not reply after that. I'm not sure they are still in business. I like the speakers, but are hesitant to buy anymore.
1593576
When I bought Onkyo 818 from Amazon' I was sold by Amazon. I believe they areauthorized Dealer. So what are you saying?? It had a two year warranty. I paid $675and change. Can you answer my question.
627366
I don't know. The device has worked perfectly. No need for dealing with the warrantee yet.
145129
Hi Ed, I am calling them right now, so far, I've only heard negative responses from customer service e-mail. This is getting rediculous. I am not ready to give up. I have been watching this set for months now, so I decided to take the plunge. Most respectable electronics dealers have such a price guarantee otherwise most people would just keep waiting.
728856
I didn't get any warranty information. Installation is very tight I would make sure all theelectrical connectors are fully connected wires are not pinched or tabs on the connectors bent over.
767008
I got kinda screwed. I bought a used one for almost as much as a new one. The comuter broke in it or something. Would have cost me 80 $ to fix it. I don't recommend buying anything used. Unless its real cheap.
1635245
The paperwork states a 3 year on-site warranty and a lifetime warranty for the product itself. But I don't hold a lot of stock in those claims because Netgear isn't that great when it comes to their phone tech support. If you wanted to claim the on-site warranty to have someone come out and help/fix a problem I'm betting it wouldn't happen. But I could be wrong as I've never tried and I'm speaking purely from getting phone tech support experiences.
989709
Good question D...however i foolishly never considered a warranty with these guys reputation...if it helps any(check into this) a lot of the time electronic items like this and amps ...ps4 etc. Come with a warranty card packaged from manufacturer and the vendor ( a lot of time have a return policy...now the speaker...i have 2...they beat hard. I have a power accoustics Demon 6000 powering them with 2 .optima yellow top batteries(1in trunk and under hood..dont need it but i didnt want to have to replace too often...i think this is still the latest model at this point
1862606
I am a consumer. I do not provide warranties for other people's merchandise. The 610 is a nice piece of equipment. I blew it out after a year during the Guardians of the Galaxy. Harmon replaced the unit. very satisfying customer experience.
78597
I have no idea - I did not purchase the electronics because my account was messed up due to the credit card or something. I believe I was charged for the warranty but did not need it? Ugh.
320643
My understanding is their stuff has a lifetime warranty for damage and defect. It's a main selling point for their gear actually. My experiences with their customer service have been excellent