The pins that it comes with to hang the crystals are too long. They show through. How do you avoid that? Should we just cut them smaller?
1729572
I bent mine around. I stuck the pin through the back side of the frame, bent it around the front side of the frame, strung it through the crystal and bent it back around. If you call the company they will send you an email with a diagram of who to hang the crystal.
1729573
I'm just now putting up the chandelier. I suggest you call technical support Monday 8am (800) 524-1539
296496
Call the company. They will send you some. One of ours broke when we were installing. I called the company and they sent me two crystals.
443970
The crystal rings go over each of the arms when you assemble it and a crystal ball hangs off of it. If you look at some of the other diagrams you will see it. You don't have to assemble it that way if you don't want to. I did for now I will change it around maybe next year.
1334842
Definitely, I cut a few inches off mine. Also, the template for placing the TP holder has the wall mounts a little too wide for my taste. That's any fix though, just something to consider.
1924463
Yes, it can be cut from what I have read. Between the emitters. (When you look at the ribbon, you'll see that it's essentially a series of 4 color emitter squares evenly spaced. From what I have read, you simply cut it between these.) I chose not to cut mine, even though it was a tad too long. I simply made a U on each end and have slightly brighter lights on the ends.
379078
Hey!In your box you should have recieved a small bag of metal pins with white gloves, and metal strins to hang the crystal balls off of. The metal string have an end with a hook that clams at the top of the unit box that would be mounte ti the ceiling. The bottom has a small loop. Slide a metal pin thru the loop. Then slide the loop thru the top hole of the glass ball. Simply bend the excess metal pin flush on the crystal ball and around the string.
807418
Are you using the right crystals? They should only be the "hotfix" or have adhesive that will activate with the heating tool. I bought some crystals from the craft store thinking they would work but when they kept melting I realized they actually had adhesive stickers in the back. After that no more melted crystals
2203559
Hi, I, to purchased this chandelier. When more crystals were not available from the dealer, I went to my local craft shop and purchased acrylic beads and strung them on fishing line. Once I had the beads arranged to work, they were tied onto the chandelier. Note, if you tie them too tight, the beads won't hang straight. I hope this helps.
1671996
I sterilized a safety pin and poked it into the opening to make it larger. I had to do that a couple of times. Just use alcohol to sterilize the pin and poke it through once. It will work just fine then.
1824493
There are two precut holes at the top that HANG on screws you put into the wall. There is a tiny whole at the bottom jewelry level that you "can" add an extra screw to support if you wish. If you do there is a little washer that helps the attractiveness of this screw. I chose to go this route and my wife said it did not hurt the appearance.
1003514
Confusing when you first start isn't it!! Pin head goes to the back, feed the pin through the hole in the crystal, bend the pin so it is now parallel with the sides of the crystal (facing up towards the top of the crystal). Then bend the pin over the top of the crystal making a hook,feed the hook through the light hole, ensuring the end of the pin meets the pin head on the back side of the crystal....this ensures all the crystal hang evenly. Once you figure it out and get into a rhyme it is goes pretty quickly....you are left with sore fingers and a beautiful light. All worth it, I promise!
1197459
I believe the directions say to leave it in one place. Moving it while the crystals are growing is apt to jostle the small crystals, so you'd get more smaller crystals rather than a few large ones. That said, we moved ours from the kitchen table to a less frequently disturbed area soon after mixing, and that didn't seem to affect the final results much, if at all.
2104708
Ya DianeI have had the shave down the stoppers for some bottles and add tape to snug up others.I hesitate to use cement or anything that prevents the lamp from being repaired at a later date so I use tape to snug up.I just finished a champagne bottle that is 2 1/2 feet high appx.It was a special display bottle that I latched onto.Sorry I can't add a pic for you.I drill my bottles out so the wire goes out the bottom rather than hang from the socket.Do it Diane, it sounds as though that bottle is important to you.Train
601828
While it may be possible I think you would have to be a master craftsman to do so. Each strand is terminated with a small loop and attached to an anchor on the fixture, and at the other end another loop for the large crystal. It seems to me that if you really need it a foot shorter you would just want to take a foot off the bottom, just eliminating the last spiral. I don't think it would be quite as impressive missing a foot in length.
79195
Kelly, I didn't like these pins either. We just put them through the holes and tried to pinch them shut as tight as possible. The light is beautiful when its up and assembled.
1003515
Hi Kristine,I inserted the pin through the front of the crystal and through the hole in the metal ring and bent it down (just like a hook).Hope that helps!
1978735
Hi, I cut it with hack saw where is not threaded , install rod first to get exact measurement from ceiling to top of the rod atfter cut just tighten with small screw inside holder.