I have a fitbit, purchased 1 and 1/2 years ago, not sure if it is a one, but need a new charging cable, is this one going to work for me?
1755855
This charger is for the fitbit one only. There are other chargers for other fitbits. Make sure which model you have and search for that model before ordering
1755856
They have made several models over the past years and are compared here for quick identification: http://www.fitbit.com/compare
1755857
I don't think it has changed..I got mine about 7 mo ago...it is just like to the original one I had before it was "misplaced".
1755858
If you are not sure which fitbit device you have, go to fitbit.com. It has the pictures of all of the models and their names. I have a One that I've had for two years and this charges it perfectly!
2045476
I would notify the help desk on the fitbit site. I had one break from too much moisture. It should be under warranty if you have had it less than a year. Otherwise, they will probably give you a deal on a replacement.
1890539
I am curious, did you call FitBit customer service? Kayla is right, they are amazing! I would like to know that this FitBit found its owner. :-)
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
210891
I have this and I believe it may have been the reason my charging port stopped working. I had to use my warranty 21 days after I got the S5 and I recall how the cable did have trouble going in on a few times.
2045478
I wish I could help you. I have the same problem and have not been able to find help on-line.I reset it a couple times but that did not solve the problem. Fitbit has a phone number but all I get is a recorded message1 877 623 4997. Good luck!
2045477
I wish I could help you. I have the same problem and have not been able to find help on-line. I reset it a couple times but that did not solve the problem. Fitbit has a phone number but all I get is a recorded message 1 877 623 4997. Good luck!
1963566
Fitbit has a 45 return policy for a full refund for any reason and a 365 day limited warranty. See this link for more info. I have not had any problems with mine at all. http://www.fitbit.com/returns
2156086
That's a new one. Call their customer service. They were very helpful when we had a problem charging the watch.
1384492
It is very important that you know which Fitbit you own. This charger is for Fitbit One, which does go in your pocket or clipped to you pocket, or waistband. Verify before you purchase is charger. This charger will not work with the other Fitbit fitness trackers.
330188
Hi Janet, I don't know anything about the fitbit, but I'm very happy with my Spark Activity Tracker, it helps me a lot. I recommend it.
376360
Make sure you installed the battery correctly and if still an issue, return it to Amazon. The Fitbit might be faulty.
1951135
You'll need to buy the old cable. You'll need to make sure you have high enough output USBs to charge it using the old cable.
1706397
I would return it and buy one that guarantees a charger. The charger is unique to the watch so it may be expensive to buy just a charger.
465605
When I purchased my fitbit the tracker was already in the wristband. It comes with very clear instructions on the removal and replacement of the trackerl
301224
I have had the HR monitor for 6 months (Feb 2014) and have not had one problem with charging. It appears to me to the problem has been resolved