Can I get replacement springs for the money clips? Mine keep breaking off, therefore making the cash box unuseable! Thanks, Julie
1743730
I've not had problems with the springs on my money clips, so I don't know if parts are available. I suggest you send a question to the manufacturer; I would start by googling the website for First Alert. I did a quick search and saw a varitey of options, including firstalertstore.com -- the store may be able to help you with spare parts. I noticed that at least one other reviewer mentioned problems with the money clips breaking. I'm not certain if this issue is a function of a product flaw, or if the springs just need to be treated delicately (which would be an unfortunate product limitation in any case), but I've not had the problem yet. Good luck!
1539545
Do not know where to buy them other than looking for the manufacturer web site.... I have been using my Top O Matic since January 2014 and have no problems with the springs or anything else. I must say, this is the best little RYO machine!!
1619956
I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft.
1217528
Contact the manufacturer and ask them to send you clips. I think they're called H clips or something. They're cheap plastic things, but they work. I made the mistake of not using the center dividers, and my bed bows way out at the sides when it rains or gets watered.
1847566
Mine completely broke off today. I checked the Logitech website - and you will see a different design for the left bracket. The holding bracket changed and the power button is exposed. So they attempted to fix the problem.
30205
Because of the characteristics of the springs, diameter, k, length, I would be hesitant to use anything but OEM replacements to assure it continues to operate correctly. If you feel lucky you can grab all of the data, wire diameter, length at rest, stretched length and force required to stretch, hook end dimensions, etc. and go to an industrial supply store. You may find you will have to cut to length, apply heat to bend the ends and properly quench. I've made springs for other devices in this manner and would return to the OEM if possible just to save the PITA factor.
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
1317516
I've had mine for 3 months and three springs have broken. I use it every day for 30 minutes, but am way under the weight limit (I'm 145 lbs).
799150
my first one arrived with one of the springs in the battery compartment broken off. Maybe there was a production run with bad soldering?
2031545
Haven't tried that, but we use them in our retail shop and never have had one break. So I just yanked on one as if it was filled with something heavy and it's still holding! They've been great for us! Look good. function well. and great low price! Sometimes if we're concerned cuz we put something super heavy in one, we suggest the customer carry it in their arms like a baby. Hope that helps and Happy selling!!
975978
There is no support team, you can try to install a super user app and reset the cashe size, so far I have had no luck, it is a web browser as far as I am concerened. Sorry about your loss.
575555
My suggestion. . . . Send the cash register back. I bought Royal cash registers 5 years ago and they were great. I have since purchased 4 Royal cash registers over the past two years & all of them are what I'd consider to be junk. Sometimes they won't turn on, sometimes they miss the correct sales tax calculation, sometimes they won't turn off, etc., etc. The registers caused us fits. Problem was solved by purchasing a couple of Casio registers. . . Presto! no problems.
736845
Sorry. I havent't used mine but a few times. Nothing has broken yet. Sorry. Can you not get the address for the manufacture & call or e-mail. If I get time in a few days, I will gert mine out of my camper & check it & se if I can trace one down for you, Jerry Denver NC
1317520
well, let me tell you I bought one 2 months ago and now, after daily use, 2 springs broke. I'm really disappointed :(
2269558
I know this post is super old, but I am sending mines back tomorrow. I heard something rambling around when I got ready to use it for the first time. I didn't think anything of it. Although, it was a little hard to connect. THAT SHOULD'VE TOLD ME SOMETHING WAS WRONG RIGHT THERE. Then, recently, I picked it up and it fell apart. I found all the pieces, and put it back together. I was still having trouble connecting. Then, it dawned on me that the spring was missing upon arrival. I thought I could live with the faulty transmitter...but I can't. Hopefully, they send me a better one.
2134882
i never had mine break, sorry wish i could help you, try ebay, put in model number it may come up
2122003
The best method would be to get the clips from your local dealer. The part number is 08211-00720 and it comes in a 2 pack for a penny.