The USB port on mine doesn't work, but the others do. I just get a message that says 'Item not found.' Anyone experience this? Know what to do?
1748362
Yes, open the device, check the connectors in side, possibly are not making good contact, are equal to the normal USB connector cables.
1748363
Please keep in mind the port is a 3.0 USB so not all devices are compatible with this type of port.
2218702
I have not found a driver, but I figured out how to write and read from the other tools and AP they provide. Using teh USB port in a shell script works for me, but my code is a ways away from being complete, I was able to get it to make a request and read the request but to this point I have not done anything else on it, just been too busy.
45646
I was having some "issues" with mine, nothing serious. Just occasionally disconnecting and then reconnecting. Checked which USB I had mine in, and it was in my USB1. Changed it to a 2.0; and haven't had a problem since then. So, in my experience, it worked with USB1; but was a little "funky" from time to time.
1663003
I have not been able to make it work at all. Usb is not recognized. Tried on windows 7 and mac
555339
At least in the one I got ,no USB port. You must use an SD card. Hope this help's.
458191
Hi there, only to let you know that I bought 2 of them about 2 years ago I have replaced both with other brands, because a usb port failure. My advice find another brand. Thanks
2052447
mine did not work either...I then went to Walmart and got a usb cable and charged it on my computer.
571282
I'm not a techie in any way, but I have the problem with my computer's front USB port only for my external hard drive (the computer doesn't even recognize something's plugged in). When I plug into the back ports, it works fine. A pain, but it works.
1195897
I assume you mean it's not recognized Try plugging it into the cord first then the cord into your usbI can't give you an explanation but it work for me on previous machines Also take a flash drive to test that port. Occasionally they do fail
155284
Thanks a bunch...I bet that's what happened, I didn't get the USB one. I've already shipped the item back and will reorder.
491506
i had the same problem, you could try an get a converter USB cord and see if that works for you. :-)
191732
I recd mine in the mail today and the charger part doesn't seem to work. It doesn't seem that the USB fits correctly into the charger and the jack doesn't fit firmly into the transmitter. Just doesn't seem like it is the right size. Is that possible? Or am I doing something wrong? It is not charging my ipod while transmitting. HELP?
1328508
I have not had any trouble except changing the battery. As soon as I put the usb port in my computer.I was ready to go.I hope you find the out the issue soon.
375507
Hi Rhonda, Pure Digital Customer service is well aware of the issue and is pretending that it is far less widespread than it is. They told me on the phone that it's not just MacBooks, it's most USB ports. The bottom line is that the product is defective and they know it. I have had the exact same problem with FOUR different cameras (two from Amazon and two from Costco). I have returned all but one. They all have the exact same problem! They USB arm does not fit the USB port! I've spent over a week with Customer Service emails and phone calls. (There Customer Service is horrible I might add). It took them over 24 hours to email me an RMA number so I could return the defective camera (they promised me 3-5 minutes!). Then they offered to send me an extension cable that might work. It didn't. I have placed 3 phone calls to them since last Thursday alerting them that I have not yet received the email with the "return label." I STILL HAVEN'T RECEIVED IT! (Incidentally, they originally told me that I would be responsible for paying for shipping. When I protested and reminded them that their camera was defective, they then offered to send the pre-paid label). So...I've been dealing with this for over a week now and I still do not have a camera that works. They have promised to send me a replacement camera that they guarantee will work, but that has yet to be seen. Given their Customer Service track record so far, I'm not very hopeful. Good luck!
2157034
Did you install the software? Any error messages? Does it chime when you plug it in to you computer? Did you plug in the controller and carver? Use the same usb ports everytime. Try restarting your computer too. If windows what version do you have?
142262
I have not had this problem. The USB connector sits snuggly...You might want to ask the company and exchange your unit? Otherwise I find it works pretty well....
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.