Ok did't get an owners manual. plugde the battery in over night, put it in the mower,pushed start pulled handle and nothing!! Suggestions?
1752950
I had the same experience, until I remembered I needed to take the red key and plug it into the side of the mower below the battery. Works great! Hope that helps.
1752951
I used the mower on Saturday and it still had a small charge left but I was going to use it again on Sunday and charged the battery off the mower. On Sunday it would not start and the battery showed a full charge. I called the 1-888 number on the mower. Service rep was polite and had me go thru a checklist and still the mower would not start. The company said it was going to send me a new battery. One thing, the rep said I was suppose to charge to battery in winter every two weeks. I remember only that I was to charge the battery several times in the winter so,it did not completely drain, which I did. I used the mower on Saturday and it still had a small charge left but I was going to use it again on Sunday and charged the battery off the mower. On Sunday it would not start and the battery showed a full charge. I called the 1-888 number on the mower. Service rep was polite and had me go thru a checklist and still the mower would not start. The company said it was going to send me a new battery. One thing, the rep said I was suppose to charge to battery in winter every two weeks. I remember only that I was to charge the battery several times in the winter so,it did not... » Read More I used the mower on Saturday and it still had a small charge left but I was going to use it again on Sunday and charged the battery off the mower. On Sunday it would not start and the battery showed a full charge. I called the 1-888 number on the mower. Service rep was polite and had me go thru a checklist and still the mower would not start. The company said it was going to send me a new battery. One thing, the rep said I was suppose to charge to battery in winter every two weeks. I remember only that I was to charge the battery several times in the winter so,it did not completely drain, which I did. « Show Less
1752952
Push the button in (on right handle) then pull the bar/bale towards you...when all the way...release the button - should start ...except mine didn't...Congratulations if it does. If not call 1-888-909-6757 & have model # handy...ask for manual too!
1752953
Pull handle first then push start. Make sure battery is fully charged too. A Green light on charger tells you the battery is done charging.
1752954
Try adjusting the tension piece that is attached to the pull lever. Sometimes it needs a little adjusting to pull the wire to start theotor
1752955
Do you have the little "key" plugged into the mower? You need to insert that into the slot, or it will not start. Also, be sure you first push the button and then pull the handle; it sounds like that's what you did, but just want to make sure.
1752956
There is a little red key that you need to insert on the side of the mower. The mower will not function without the red key (plastic). Hopefully that works out for you. BTW, I have had the mower for about a year now and it functions very well.
1752957
There is a small plastic plug that has to be stuck into the side of the battery. It's a place where one could attach a power cord when the battery isn't charged enough. The plastic plug is in parts envelope.
1752958
put in the little red plug that stops up the place where the electrical outlet plugs into the mower. without the red stopper/plug that space could get jammed with mulch and keep you from being able to charge. it wont start unless the plug is in.
855446
Sounds like your positive and negative feeds are making contact if not from the battery to the power switch, maybe check from the power switch to the handle grips. You may have defaulty grips... How many volts do you have at the battery?
2082015
Happy to help the mower is a pull I have only pulled it once and starts every one! Hope that helped
284354
Easiest way is to take the spark plug to a lawn mower shop. There are other brands that will substitute for the original.I have had problems getting a good plug. Connect the sparkplug wire to the plug, ground to the engine head, and pull thestart rope. If it does not fire, it is still a bad plug or a badignition module. Due to bad results, the first thing I do ischeck a new plug. There may be other sources for a sparkplug: Lowe's, Home Depot, Sears, and Walmart. ... Doug
697657
Bonnie, I've had my mower for about 4 years and I haven't had to replace the battery. The instruction manual indicates that you should take the mower to an authorized Black and Decker Service Center. You'll probably be able to find one online. Hope this helps.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
235319
How do I replace the CMM1000 battery? What tools to get the mower cover off?
280980
try on new batteries only / then electric cord plugin only / then read the owners manual / then if it will not work return it
1613468
Find a repair person. If your battery is shot, search the comments for the longer one about replacing the charger. It is not a smart charger ( the one which comes with it). I was able to locate a smart charger, but I have never been able to remove the battery. I liked the mower bur it has been sitting idle. I would recommend the next model which is consumer friendly as far as removing the battery.
1364313
Try taking the battery out of mower and replacing. Sometimes it appears the battery will recharge but not be completely seated and that causes it to not start properly. Also check that the 'key' is in all the way. It is tight which is good but sometimes it needs replaced as well. Hope this helps.You do need to keep the battery charged (takes only a short time each month) during the off season. Especially if storing in an unheated location.
385020
Find the battery first. Could be under the seat ? or under the hood ? The wires hook to the battery and one place they hook usually has a + sign for the positive or "red" clamp the other a - sign for negative "black" ground connection. The main thing is to identify the + positive connection and make sure you hook the red clamp to it. One way to identify the - minus or ground connection is to trace the wire and see what it connects to away from the battery as it will connect to the frame of the mower and the + "hot" "red" "positive" lead or wire will go to the starter motor on the side of the engine. Hope this helps ?
385018
Find the battery first. Could be under the seat ? or under the hood ? The wires hook to the battery and one place they hook usually has a + sign for the positive or "red" clamp the other a - sign for negative "black" ground connection. The main thing is to identify the + positive connection and make sure you hook the red clamp to it. One way to identify the - minus or ground connection is to trace the wire and see what it connects to away from the battery as it will connect to the frame of the mower and the + "hot" "red" "positive" lead or wire will go to the starter motor on the side of the engine. Hope this helps ? Find the battery first. Could be under the seat ? or under the hood ? The wires hook to the battery and one place they hook usually has a + sign for the positive or "red" clamp the other a - sign for negative "black" ground connection. The main thing is to identify the + positive connection and make sure you hook the red clamp to it. One way to identify the - minus or ground connection is to trace the wire and see what it connects to away from the battery as it will connect to the frame of the mower and the + "hot" "red" "positive" lead or... » Read More Find the battery first. Could be under the seat ? or under the hood ? The wires hook to the battery and one place they hook usually has a + sign for the positive or "red" clamp the other a - sign for negative "black" ground connection. The main thing is to identify the + positive connection and make sure you hook the red clamp to it. One way to identify the - minus or ground connection is to trace the wire and see what it connects to away from the battery as it will connect to the frame of the mower and the + "hot" "red" "positive" lead or wire will go to the starter motor on the side of the engine. Hope this helps ? « Show Less
1640597
Remember to insert and then slide the key over and hold it while you squeeze the starting lever, then you can release the key. I have used mine for 3 months, but something I think is wrong with battery. I understand it may be the charger and not the battery. I am calling Worx soon. Up till then, it worked great.
881303
Check to make sure you are not out of fuel?Check to make sure the fuel valve is turned on?Make sure the battery is charged enough to crank it over fast enough to start it?Did you put Oil in it before trying to start it?
1388846
Just plug the battery in again and charge it. I believe the directions for storage over the winter say to charge the battery sometimes. I failed to do that, but once the battery was charged, it started right up. Also wet grass slows it down, or clogged grass. I got the small one and just love it.
888751
Hi. Yes I can answer: Plug the power source into an extension cord, push the black button on the green handle panel and with the button down grab the trigger like bar towards you. It should start right up. Please let me know if this helps.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.