The seller (HVAC IAQ Solutions) answers the technical questions here, but not the warranty questions. Do they honor the 2 year warranty if it fails??
1731603
The unit must be purchased through a dealer to receive warranty support (internet/ebay sold units do not get warranty protection -- just be aware). But unlike a couple of comments here, we found customer service to be spectacular. We had a first-generation unit that failed -- that unit is no longer made for that very reason, and it was outside of the bulb warranty, but inside the five year warranty. Service was on-site the day after we called, and the company not only warrantied the device, but replaced it with the newest unit, and started a new warranty -- so we are covered for another five years. I'm finding it difficult to complain about that level of service. The unit must be purchased through a dealer to receive warranty support (internet/ebay sold units do not get warranty protection -- just be aware). But unlike a couple of comments here, we found customer service to be spectacular. We had a first-generation unit that failed -- that unit is no longer made for that very reason, and it was outside of the bulb warranty, but inside the five year warranty. Service was on-site the day after we called, and the company not only warrantied the device, but replaced it with the newest unit, and started a new warranty -- so we are covered for another... » Read More The unit must be purchased through a dealer to receive warranty support (internet/ebay sold units do not get warranty protection -- just be aware). But unlike a couple of comments here, we found customer service to be spectacular. We had a first-generation unit that failed -- that unit is no longer made for that very reason, and it was outside of the bulb warranty, but inside the five year warranty. Service was on-site the day after we called, and the company not only warrantied the device, but replaced it with the newest unit, and started a new warranty -- so we are covered for another five years. I'm finding it difficult to complain about that level of service. « Show Less
1731604
Not sure. I have had the unit now for two years. I just had to replace a bulb and that ran about $100. That is just a maintained item. They normally last a year to two.. There really is not parts to break. If the unit works from day one you will most likely never have an issue. It's a great item.
1731605
I have had no reason to use the warranty so I can not answer your question. Terry
1731606
We own this unit but have not had a problem with it. It's a large company, I don't believe I'd be worried about not having the warranty honored.
1731607
Hey Don...2 years on the light , 5 years on the ballast / electrical components!
1414056
Hi. We have gone through two of these in a short time. The thermostat malfunctions rendering them useless. Seller does not credit when you return it. We found another brand that is betterhttp://www.amazon.com/gp/product/B002Q8HDKO/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
430935
One year if installed by an HVAC technician. No warantee if done by yourself. It will cost you as much to install as the unit itself! The lines ***MUST!!!!**** be leack checked and evacuated ($160.00) for propper functioning. If not, the unit wont last you a month!...you can take that to the bank. I installed it myself (new construction). With the money I saves on install ,I can purchase another one if it were to break down.
686808
thats a good questions ,,you might wanna asked the seller ,,but i know it has 2yr warranty from manufactor
1776547
I'm afraid I can't help you with these questions. I usually operate the AC when the outside temperature exceeds 80 degrees F. I do not recall the offer of an extended warranty; I would check with the seller or the manufacturer.
185417
I've only had my heating pad for 1-1/2 months but have used it extensively with no problem. I did look up on internet and they do have a 5-yr. limited warrantee which you should pursue as it would seem you're having valid issues.
2052455
Maybe the unit needs to be replaced. There is a 2 year warranty. The company is very good to deal with.
480510
Not sure on warranty, haven't looked into it. I bought a pair of them and one of them have some condensation.
433628
They have included a 2 year Manufacturer Warranty. If it breaks or fails, they will replace it.
417581
I do not know how long the warranty is. I did not keep any of the paperwork. I like the product but I am considering a bigger dehumidifier because I am emptying this at least once a week.
560295
The model I purchased, via Amazon (CS3311) lasted approx a year. The heater and blower (fan) failed. I contacted the company, explained the situation. They shipped me. at NO COST, a complete heater/blower assembly. I cannot complain. Their compliance makes me wonder about the reliability of their products. Hope this helps you.
2061168
I am not sure on what the warranty is, I did receive a response from the seller apologizing for the issue and they are going to send me a new unit, so we will see how that one works.
560296
The model I purchased, via Amazon (CS3311) lasted approx a year. The heater and blower (fan) failed. I contacted the company,explained the situation. They shipped me. at NO COST, a complete heater/blower assembly. I cannot complain. Their compliance makesme wonder about the reliability of their products. Hope this helps you.
2129025
No, I don't think so. I am good at keeping warranties and I have no record of one for this heater.
1462791
I don't know the warranty. My mine is working fine, I replaced an older unit that was damaged by a lightning strike. Be careful not to shorten the temperature sensor leads as this will upset their calibration. I wish the so-called professional who installed my old unit had known that.
136881
As someone mentioned, its electronic...so warranty might be out.That being said, make sure when you replace it again, replace the blower motor with it. Blower motor amperage causes the module to short. Usually after you hit a bump, temp change, or while starting up...just like your home ac unit.They don't just die
104547
Warranty questions should be addressed to the manufacturer. I cannot answer that question.