The flash drive is not being "seen" by my computer. Can someone help me troubleshoot?
1750579
First thing is to make sure your USB port is active on your computer. If you have more than one port try them all. Do other USB devices work in this computer? I have had problems with Apple computers some times but the device always works in PCs. If still having problems I would contact the MFG.
218567
In my case, it's plug &play. I suggest you proceed via My files and tap on the usb drive. Good luck.
1970152
sorry it took so long to respond...try going to computer and then click on usb storage device
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
45417
Mine works okay though the sound quality isn't very good. I had trouble with a flash drive that developed the problem of not being recognized by any of my computers. Found no remedy for it and the company would not replace it. Disgusting turn of affairs. Hope you have better luck. F. Burton
904331
The jetdrive sits flat on the side. You are not aware of the fact that you have added another flash storage device. You have to look for it.
1379645
I think the flash drive needs to be in DOS format and you also need to connect a media player device to your TV . The media player will recognise most file formats. Check if it includes the wmv format . If not, try convert it to one of those formats that it recognise first.
1517559
You may have to restart your computer with the device plugged in. It will show as a removable mass storage device
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
2160448
I have a 3 TB. It is connected to my computer USB port, so the only way I can see folders is to have the computer on.
471745
USB visible in the middle of the box, it is very too small to find out, but you can find it, just check it carefully
165517
I dont see any files when I boot it.... its pretty good ...only does junk files if u format it but then thats easy to clear up.... I love the flashdrive alot
1065546
You shouldn't have to. Try a different port. And also wait up to 60 seconds for the drive to be recognized.
1017285
I havent plugged a flash drive into it. I believe the usb on it is only for power ( thats all ive used it for and when I plug my phone in, it doesn't give me the option to access it any other way.).. its a Bluetooth radio transmitter..
2074349
HI .... I only had this unit for a short time, and then returned it! I don't believe it had a "Flash Drive" - Capability. ............. Regards, JCN.
1387623
I'm not an IT person but it sounds like something maybe wrong with the drive. I have an HP with Windows 8 and I have been able to view whatever is on the CD I've put in.
1499671
Please make sure that the USB setup is turned on. This is located in storage of setup.