Do you have to use a specific data cable to download the info to your computer? The ones I found are third party and really expensive.
1769006
We didn't purchase a data cable for our Alpha Trak II...we just keep a record log and post to it manually.
1769007
You should be able to get a data transfer cable from Best-Buy, preferably on-line, but the store can also order one for you. The cable is mfg by Eforcity, and the model number is 31108, Best Buy SKU 1306854656, or can be ordered from Eforcity direct they are currently on sale at Best-Buy for $5.59 on-line, normally the cable has a cost of $18.99. To order from Eforcity, go to www.eforcity.com.
1769008
I never used the kit as we had to put our Doberman to sleep because of cancer right after I ordered it. It was never opened so I don't know what kind of cable connections are needed.
1769009
I don't use a data cable, I send a email to the vet, I send test time, when fed, when insulin and dosage is given. I note appetite and water intake. I know that you have to have a compatible data management system. Your question may be answered by going to www.Alphatrakmeter.com
1769010
$5.59 cable from bestbuy as recommended below should not work, you need an "expensive" cable which has circuitry inside to translate the signal from computer to the meter.For example this one: EZsync USB Download Data Cable for Abbott Alphatrak 2 Blood Glucose Meter and Alphatraker SoftwareYou also need to download Alpha Tracker software from abbot website to manage the data.
1769011
$5.59 cable from bestbuy as recommended below should not work, you need an "expensive" cable which has circuitry inside to translate the signal from computer to the meter. For example this one: http://www.amazon.com/gp/product/B00RVRCV0C You also need to download Alpha Tracker software from abbot website to manage the data.
2123255
No service charge. You pay for the unit, then download the information into your computer.
680688
No cable only the hardware. You have to either buy the cable or use the one you have with your computer. They also have adapters that you can use as well to convert it over. Thanks
427262
Just seeing this. You connect it with the cable to your computer and tell it to download.
308964
Me too! I'm not going to seriously consider purchasing anything computer related unless I see the manual that goes with it. Is it (i.e., Canvio) truly plug and play? Can you selectively choose individual files to back up? I'm not at all interested in wasting time and space backing up files that I really don't wish to back up. (I only wish to back up photographs.) Filtering through all the comments, while helpful writ large, takes a lot of time when looking for particular information. A manual please.
406912
No special program is needed for transferring data files due to the connection with the computer via USB cable ( type Micro-B, not as usual as Mini B ) you. If an external 32 GB micro SDHC card is in use, it could take long time in order to transfer the whole content.
1456404
Unfortunately, no. There is not a plug or USB to hook up this device to a computer. There are several cheap or free apps if you have a smart phone which track all of your information, which is better.
977989
They give some link on the internet to download.I think this include for all countries in the world, check on their link (the information is included on the package).I have used the updated map on their website during our vacation in turkey this year 2013 (March). It was very help helpful. I have a problem with their USB provided in this package. This USB cable was not working., but dont worry you can buy any other USB cable in your area.The camera also working properly. I did myself to fix it in my car.
1139972
No. Free software can be located online. You should get the connector cable.
987567
I updated it to load the latest info. I guess it may work as long as you use the original outdated info and software and never allow it to update.
418204
The data is not stored unless you buy a data recorder and even then I don't remember there being anything in the directions saying you could hook up to one. You could call the tech support as they are very helpful. We had a lot of static when we first setup and they helped us dial it right in perfect.
178683
Dear Customer, This is a signal detector, do not need to download some data packets or the cable. We have the probe for detecting. Mambate USA IN.
317146
This computer has a connection to connect directly to a computer where you can save all sales data and make it easliy retrievable. I believe you can also download it to an SD card and transfer it that way too.
459270
Have you tried hooking it into your computer as if you were charging it and bringing up the files and deleting them that way? The instructions in the book I have found not very clear and don't give enough info, I don't recall anything on how to delete files.
909137
Sorry, I have not tried to do that yet, but you might try to google it and also check your data connection settings, it also has some instructions on p.11 of the manual...Good Luck
758872
I cannot get files from the camera connected to the computer.However, using a usb card reader works perfectly. It only cost me a couple of dollars as well.
1992058
This information was probably included with the accompanying documentation (which was very scant, by the way, probably due to the fact that the device is a refurbished model). I no longer have the documentation, but I can ask a more computer-savvy person look at it and find out this info.