I didn't buy my pepper yet.However when I turn the handle it's extremely loose.Is it supposed to be loose?My coffee mill handle has a stiffness to it.
1744092
It does usually feel sort of loose. I keep tightening the nut on mine. It should feel tighter once you fill it. However, it doesn't seem to matter - this mill works really well for me.
1744093
It is loose when the chamber is empty. As soon as you fill it with peppercorns you will feel the resistance when you turn the handle. The adjustment for the grind is on the bottom of the pepper mill.
1744094
Make sure the nut on top is tight-and Yes there is a certain amount of resistance as you turn the handle -it's just the action of the grinder itself
238900
I don't know what the problem is ... have never had it. Can only guess that you are not attaching it properly. Try to be sure it is evenly hooked into both the main grooves (and not filled over the top with coffee) before you turn it, and lock it in. I love our machine. If you clean it each time (run it through without coffee a little), it should last many years. pg
564202
We had a bit of a problem with our pot but discovered that once we had it securely on the pot it tightened up as we lifted. Good luck.
2261955
Today I went to put it in my coffee, and it looked like it has curcled, such as when regular cream goes bad. However, all it needed was to be shaken as it had separated. So be sure to always shake it up well.
616848
There should be a small screw cap that would be inside the pepper mill to keep the handle in place. In fact, the tighter the cap, the finer the grind of pepper, and the looser the cap, the coarser the grind. So, after fitting the handle on the top of the mill, screw on the cap. I've had mine since 2004, and I've never had a jingle or other sound other than the grinding of the pepper.
1000268
I found that when I tighten my cap down too tight the ring won't move.. If I loosen and tighten without cranking it down hard the ring will turn... Hope this helps
375667
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use.Carol Travis: What can I say except I guess you got a defective unit.
500415
Have to assume a misalignment. Mine has consistently ground pepper to the uniform consistency. Works much better than some of the metal ones I have had.
231018
Make sure you get the carafe directly under the basket all the way in. It's a little stiff at first. If it's not all the way in the shut-off valve may not allow the drip/brewing. Otherwise I can't imagine what's wrong.
2255571
No. One of the two in our set works itself loose occasionally. Now that we know it can happen (the first time, we spilled pepper EVERYWHERE), we just check it occasionally and tighten it up. The other shaker doesn't have the issue, so I guess it's a quality control problem at Oxo. We still love these grinders, but it is an annoyance.
970204
Sounds like a defect....if it is coffee that is leaking out, there is a crack somewhere in the pot. If it was steam, I would suggest vegetable oiling the screwing part. Also there is the possibility you might be using too much coffee. As you put coffee in the hopper, tamp it down with the spoon after each addition and fill it just below the rim. But to be honest, it sounds like it is defective.
439608
I do know that if you have the silver handle pushed DOWN and then'/try to push the coffee pod in it will bend and possibly break the middle! You handle has to be up, place the pod in then......Push down the handle to start the making!?
1501257
I have had my Brevillle BCG800XL for only little more than a week, so am not an authority. But! Mine is working beautifully. Let me guess that you might be using a very dark coffee and the beans are sticking together and sticking to the sides of the hopper instead of sliding down into the burr. Try a "dryer" bean or mix your favorites with a dryer mixture to see if there is an improvement. Or...check to see if there is packing material plugging the feed throat. I cannot imagine that the beans could not slide down and grind as long as the way is clear for the beans to fall into the grinder. Hope that might help. I have had my Brevillle BCG800XL for only little more than a week, so am not an authority. But! Mine is working beautifully. Let me guess that you might be using a very dark coffee and the beans are sticking together and sticking to the sides of the hopper instead of sliding down into the burr. Try a "dryer" bean or mix your favorites with a dryer mixture to see if there is an improvement. Or...check to see if there is packing material plugging the feed throat. I cannot imagine that the beans could not slide down and grind as long as the way is clear for the beans to fall into the... » Read More I have had my Brevillle BCG800XL for only little more than a week, so am not an authority. But! Mine is working beautifully. Let me guess that you might be using a very dark coffee and the beans are sticking together and sticking to the sides of the hopper instead of sliding down into the burr. Try a "dryer" bean or mix your favorites with a dryer mixture to see if there is an improvement. Or...check to see if there is packing material plugging the feed throat. I cannot imagine that the beans could not slide down and grind as long as the way is clear for the beans to fall into the grinder. Hope that might help. « Show Less
1421040
I have and use about a half dozen of the grinders, but have never had a problem. Are you grinding something very tough? It might have worn down the ceramic mill. Metal grinders are best with the tough items like peppercorns. I use mine to grind coarser herbs or dried peppers.
375668
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use. Carol Travis: What can I say except I guess you got a defective unit.
837328
I have had trouble with mine also I would choose another manufacture pepper grinder next time. I also purchased the salt grinder, while both look great it doesn't work well, leaves salt on counter after a grind. For the price was a disappointment.
974466
I received mine this past Monday (7.28.14). I had read your question before purchasing but didn't quite understand what you meant but as soon as I took it out of the box and squeezed it closed it was very clear. There is a very large gap that no amount of squeezing on the handle will close. Essentially only the outer chunk of your hair will be straightened while the other half will be tugged and left wavy. Very upset. I had my PM with the green plates for TEN YEARS and it worked beautifully until just this past week when it stopped heating up unless in a certain position. Either Paul Mitchell has turned in to garbage or the seller is distributing knock offs. Very disappointed. Would not recommend. I received mine this past Monday (7.28.14). I had read your question before purchasing but didn't quite understand what you meant but as soon as I took it out of the box and squeezed it closed it was very clear. There is a very large gap that no amount of squeezing on the handle will close. Essentially only the outer chunk of your hair will be straightened while the other half will be tugged and left wavy. Very upset. I had my PM with the green plates for TEN YEARS and it worked beautifully until just this past week when it stopped heating up unless in a certain position. Either Paul... » Read More I received mine this past Monday (7.28.14). I had read your question before purchasing but didn't quite understand what you meant but as soon as I took it out of the box and squeezed it closed it was very clear. There is a very large gap that no amount of squeezing on the handle will close. Essentially only the outer chunk of your hair will be straightened while the other half will be tugged and left wavy. Very upset. I had my PM with the green plates for TEN YEARS and it worked beautifully until just this past week when it stopped heating up unless in a certain position. Either Paul Mitchell has turned in to garbage or the seller is distributing knock offs. Very disappointed. Would not recommend. « Show Less