Is this shipped frozen? When I worked in the industry, it always came frozen, but that was on large trucks.
1762102
We ship world wide 365 days per year. In 17 years nothing has ever spoiled. I can remember about 5 years ago, a dietitian from Arizona called to say she just got her order and the bases were about 105F (she actually took their temperature) and everything was perfect. Another instance occurred about 3 years ago when we sent a couple dozen cases of beef base to Hong Kong. It was really a slow ship to China. They were in the hot hold of the ship for over 30 days and all were fine. The products are made to withstand extended periods of high heat like what happens in a chefs' kitchen, where it can reach up to 120F. If, when you open them, you find any separation (natural liquids come to the top) just stir altogether from the bottom to the top to an even consistency and they will not separate after that when refrigerated or frozen. They usually don't freeze so hard that you can't scoop out what you need and return it to the freezer. When stored in the freezer their shelf life is indefinite. To sum up... For the few days the product is in transit there is no problem whatsoever. And, if you ever happen to lose power in your house (say for a week) do not throw out the Minor's - it will be just fine. Hope this helps.
115498
Would you like to receive them packed in a box melted , or packed in a cooler with frozen packs , shipped priority 2day mail to be received firm and in great condition. If you want them the 1st way, make a note when ordering and we will work out a partial refund to accomodate you being a servant of money instead of visa versa.
1925173
Sounds like the coolant has leaked out. Shouldn't be ANY odor and you certainly shouldn't see any liquid. I would ask for a replacement. Definitely hidden freight damage. Tough to prove now and it's awkward and difficult to open in front of UPS or FedEx driver to prove it happened before you received it. Best of luck.
942697
It's a simple wheel and axle design. If snow and ice are allowed to build up anything can freeze.
1450479
It comes on a pallet, so if the trucker unloads it for you with a dolly, problem is solved. If not, you'll need at least another person to get it off the truck. Once it's on the floor simply stand it upright and put the wheels on. It weighs about 200lbs and is top heavy.
2149416
It's OK if it freezes. It's a very durable product as long as you don't overfill it it works the same frozen or not.
1935998
If you can purchase an insulated box from them. I ordered mine when the weather was warmer and they were sent open to the air in a net bag. Worked fine then but I am afraid they would freeze now. It took about 5 days to receive.
1276106
Yeah it is... but I don't recommend it because is to slow and freeze too much.. only is good to find rest areas, weight stations and truck stops .... but wen you need it most freeze... &gt;:-(
1971179
Tammy, I figured out after that happened to me was to get the motor running and pour the mixture in using the slot in the top. I haven't had any more trouble with it sticking. It does seem to freeze up quicker than the time it says in the booklet. I scrap it out with a rubber spatula and put it in a container to finish in the freezer. I got a good hint from another web site to put a little acholol ( rum or tequila)in it to keep it from freezing rock hard. Hope this helps
1507971
I'm sorry, but I don't recall if it arrived Fresh or Frozen....HOWEVER, I DO recall that it was WONDERFUL!
1273858
Sorry, I have no idea, the trucking company they use to ship still has not delivered it. As soon as I know, I'll answer back
418896
NO FREEZER PACK with this shipment. It was COLD Here in Washington when this was received.. We were surprised that it did not ship with FREEZE PACK
408760
I don't know if it won't freeze but I ordered mine in Jan and its been cold here. It arrived fine. You can ask the company. They're great about helping.
1619038
I try to ship in as little packaging as possible. Amazon may put it into a padded bubble mailer or a small box when its shipped to you. I do highly recommend washing them! Mail trucks can look pretty scary! :)
112422
It comes with ice trays so you can freeze it yourself but I'm guessing actual ice would melt in shipping.
368749
I have found that after this product has frozen the materials separate as you have found. In my experience once it warms up and it is shaken well, as the instructions describe, it is fine and it works like new.
1754809
Same as G Nerd Boy G.I ordered on the 12th I believe, and I received notification it shipped on the 15th. It just left my local UPS hub, but does not say out for delivery... confuses me since it's a Saturday but it has no reason to be on a truck right now.The scheduled delivery date is the 18th -- I'll keep you guys updated =)