Has anyone else been having an issue with their phone overheating in this case? It seems to be happeneing more.
1730985
Hi Jose, I have had no issues with overheating and its been in the case for about two months.
98584
I don't believe the case is the issue here. There would be no reason for such an occurance. More than likely it is either the service or the phone itself.
1251747
I've been using mine continually for several months and haven't had a problem. I also don't take the phone in and out, so don't know how it would stand up to that.
1164819
I have not had an issue with this unit overheating. I have taken it from NYC to London, to Sri Lanka to Malaysia, and no problems. It works fine and charges my phone over and over again before having to recharge the Universal External Unit.
465167
Same problem here; one battery swelled while in use, enough to pop the back off the phone case. It was hot to the touch; I thought it might burst. I came on here looking for warranty information.
1265649
nope, it hasn't for me. idk how those things those people complained about are even possible lol i've never had it over heat on me (that would seem like a device issue, not a case issue) and i've been able to take hundreds of pictures.. with out any probems!!
1655706
Have you tried cleaning it? Also, make sure you are not putting it on a towel or cloth...it will overheat.
233405
Its happened to me once, only after four straight hours of netflix. That would probably overheat any phone.
1305335
Hi. Never had an issue like that with mine. It might be your other device maybe?
1727546
It might be your device doing it, extreme temps will sometimes cause issues with capacitive touch.
306976
Mine only seemed to run "hot" if I were on a phone call for an hour+, but definitely not when idle. I've used it to take pics throughout a 45+ minute event and didn't notice it getting hot then.... Is yours running hot all the time, or are you only noticing this as you're using it (i.e. while talking / texting)? Also make sure you close apps you aren't using at the moment (flick up to close) as open apps require battery life to drain, which could be causing a heat issue....
516637
I didn't notice this issue yet so far. My iPhone 5s heats up a little bit sometimes even when I use the original charger wire which comes with the iPhone purchase. You may want to test with the original wire as well to see it that happens again.
65198
My phone has gotten hot, but I don't think it is because it is in a case. I usually give it a rest. My last phone got hot A LOT... this one has only done it to me once and as someone else said, it is probably from heavy use. I shut off my phone and let it rest a bit and it cooled down quickly. If this is not an option, closing all the apps not in use and just letting it sit for a little would work too.
102640
Not while on the phone, however if you keep raking it off and putting it back on it will (the black rubber part). And I didn't have a problem with the battery over heating.
239673
If your asking about a phone getting too hot in the cradle, I dont suspect that would be an issue. I really like mine and currently use it with a galaxy note 3. I currently will get a bar of 4g just about everywhere where I would only get 3g otherwise, And I get full bars(4) where I used to only get 2-3. Keep in mind that the phone has to stay in the cradle to get the antenna boost. So you may want to invest in a bluetooth headset to get the most out of using the booster. Also, I switched phones during my use of this, and I am glad I kept the extra "wings" that come with it to fit additional phones. If your asking about a phone getting too hot in the cradle, I dont suspect that would be an issue. I really like mine and currently use it with a galaxy note 3. I currently will get a bar of 4g just about everywhere where I would only get 3g otherwise, And I get full bars(4) where I used to only get 2-3. Keep in mind that the phone has to stay in the cradle to get the antenna boost. So you may want to invest in a bluetooth headset to get the most out of using the booster. Also, I switched phones during my use of this, and I am glad I kept the extra "wings" that come with it to fit... » Read More If your asking about a phone getting too hot in the cradle, I dont suspect that would be an issue. I really like mine and currently use it with a galaxy note 3. I currently will get a bar of 4g just about everywhere where I would only get 3g otherwise, And I get full bars(4) where I used to only get 2-3. Keep in mind that the phone has to stay in the cradle to get the antenna boost. So you may want to invest in a bluetooth headset to get the most out of using the booster. Also, I switched phones during my use of this, and I am glad I kept the extra "wings" that come with it to fit additional phones. « Show Less
140862
Hey, I have this case and I love it. At first it seemed like it didn't and I was bummed but over time it seemed to start reading the phone all the time and not being so touchy, charging my phone perfectly. Idk whether its because the case over time formed to the phone tighter or what but works good. I love the case just remember it sucks to take off and on.
1377707
Hi, I am sorry to hear that. What kind of problems are you having with your phone? I advise you contact the seller and let them know that something is wrong with it.