I read where cats got their heads stuck in the middle hole. Did the manufacturer fix that?? Thanks! Janice
1756028
My cats took the middle part out...no longer use it..I now only use the Bergan Catnip Hurricane toy, as a catnip container. My cats really don't play with it as a toy..Didn't know about cats getting their heads stuck in it..Must have really small heads...Hope this helps...
1756029
I have a 3 yr old n 1 1/2 yrs cat .. my 1 1/2 cat is much smaller she puts her head in the hold to get the cat nip and don't get stuck . I've had no problem with this toy
1756030
My cats love it. No issues with middle hole. They play with the balls for hours. Hope this helps
1756031
I can't imagine that. The hole is a constant diameter....so what goes in must come out unless there is some other obstruction...but this hole is smooth sided inside. My two cats stick their heads in there and don't have a problem. Best
1756032
The hole is about two inches in diameter and about one inch deep. The plastic is smooth and rounded. Going from a kitten to full grown, our cat never had a problem with the hole. Sometimes we would put catnip in the center part and the cat would stick his head in the center hole, but he never got stuck. Our cat continues to play with this toy today and we no longer use catnip.
1756033
I thought that was a different cat toy. The opening in the middle is rather large. I went on line with the intent of buying a different toy and bought this one after reading the reviews.
2283837
Didn't have that problem but had a major problem with the water spilling outside the waterfall. Discovered I had to line up all the spouts and covers perfectly. Once I started being careful about this, it's been working like a charm and the cats love it! I read one person complain that he had to refill it more often than his last bowl, but I honestly believe that's because his cats are drinking a lot more each day. I would say if you line everything up and the water doesn't circulate, there is a problem and you should exchange it. Good luck!
1695269
I agree with Karen. I would call the company by phone if possible and tell them what happened. I feel that they would send you the part that was obviously defective. I have had my kitty castle for about 2 months without any problems. My cat loves it. He has slept and played on all levels and enclosures.
1726915
Did you ever find a gate that was secure for your baby but your cat could pass through? I'm having this same issue and it's difficult to tell by only reading the descriptions while reading over them.
78535
Yea, not so much. My dog just puts her head in the hole and flips the entire top off. I drilled through the plastic and crated latches (that are a pain for ME to use when cleaning the litter box),and my dog broke the top while trying to shove her entire body into the little cat hole. the only solution I have found is to make a custom wooden box with a maze entrance (which one of my cats hated), and to have a litterbox in a dog-proofed area of the house.
1914953
My cats move their heads out of the way when it closes. I know if anything gets stuck in the doors the doors stop and keep trying until the doors shut. So even for a slow cat it would close.
177625
i have three cats as well, and would never expose them to being hurt. that being said, i tested the scat-mat on myself when i opened it... it was a slight shock. not painful at all, just annoying enough to cats that they learn to stay away. lately, i dont even plug it in anymore, i just leave it laying there. they avoid it by sight alone. ive accidentally stepped on it barefoot plenty of times- you definitely notice it, but it definitely doesnt hurt. it just gets the cats attention and makes them associate that spot with something unpleasant.
1081107
I put catnip on mine to help the cats get over the fear of "big scary thing in corner". They were giving it the side eye before that, but catnip loosen them up to explore it.
301023
Just finished "watering" my seat for you - drops pretty much stayed where I placed them - all around the seatstarted a slight slope from the ones placed 1/4 inch towards the hole - the rest were placed in the middle I sure hope this works for your cat as it is a most comfortable and attractive one for my likes :o)
1830336
If the holes are not lined up correctly, there will not be a fountain. I just play with it until it works. After using it, check out how to clean the motor. I have a medium length hair cat and she does clog up the motor. She believes in putting her chest in the water in order to drink.
2158225
There is a hole in the back. We have ours sitting on a piece of cardboard which is sitting on a pallet (so it's up off the concrete floor) in our garage. Our cats love it. They can go in or out either way.
970846
My cats have not be able to get through the wire, my only thought is not to leave them alone with the toy? I play with my cats with the toy when I am home and put it up when I can at work! Sorry, but that is all I can think of!
1538492
Take the plastic cable end that has the double-ended grey post on the end of the cable) and thread it into the CENTER HOLE of the suction cup, continue pushing it angling it through one of the two holes on the SIDE of the center of the suction cup. Push until the post is in far enough that you can manipulate/shove the other end of the post into the opposite side hole. So each end of the double ended post will be sticking out of a hole on the side. It should stay in. Do the same for the other plastic cable and suction cup. It sounds harder than it actually is. I don't know why they didn't just have them already done but maybe it was a packing/boxing issue. My cats LOVE it, LOVE it! It is worth the effort. It is perfect for me because it doesn't mark up the window frame, like many of the other cat window seats do.
881632
Nope! I own three cats and have never had a problem! There is very little room on the lid for a paw to slip through :)
1339809
The metal pin in mine didn't come loose, but as the toy began to wear, a very sharp metal pin protruded out of the back of the toy and a cat biting down on it could be injured, so into the trash it went. Won't buy another, either.
1838905
Along with food or some other tempting thing on the other side of the door, we also physically pushed our cats head into the door and literally shoved them through! Seems a little rough, but it eventually worked. One of our cats took to it right away and the other took longer. Keep at it and they'll figure it out. Another thing I've heard people have done is completely remove the door just to get them used to walking through it, then add the door unlocked, then after a while turn on the lock. Good luck!
1543124
No. The center is fine; and many cats likely would like to rub their heads against it. The green sides are not comfortable to the touch though. Maybe certain cats would prefer that as some cats really like a stronger sensation to their head. My cat does not use this product though.