got this for my daughter for Christmas and now the motor on the fairy will only whine and will not fly??
1749605
the same thing happened to our hours after one of the crashes it took. The gears are probably stripped inside. Take it back to the store. Buy something else.
1749606
have a hard time turning the on switch on so really havent even been able to get it going
1749607
That's exactly what happened to 2/3 fairies that I bought for my granddaughters! When the fairies hit the ground, it seems that the motors are so fragile that they burn right out. Very poorly designed toy- don't know if your daughter reacted the same way, but the girls were hesitant- almost afraid- to pick the fairy up when she hit the ground because it was almost like she was alive, and "flapping"..
1749608
Most likely the main gear is stripped, you will need to send it back as Spinmaster does not sell individual replacement parts.
1749609
Perhaps the batteries in the base are getting low and not giving the fairy a full charge, try changing the batteries
1749610
i took my daughter's apart for the same reason, the main gear on the motor broke in half... this is a POS, not worth the money. I am trying to get a refund right now
1584603
wand machine break down I will call send back to amazon if some go round thank you
1393979
LOL omg send it back !!! It makes a little noise but no vibrating of any kind. I love it sorry you got a bad one sounds like. Good luck and Merry Christmas !!! Gordy
1532068
U bought it through Amazon, RETURN IT and get another one. Sounds like it's got a short or a defective motor/ battery. Take advantage of Amazons excellent return policy.
1367984
Unplug and reset it. Put it on a level surfacenter and recalibrate it (left stick down and right, wiggle the right stick left and right) if this does not work, make sure the propellers are both good, and put on correctly. A goes with a, and b goes with b. Happy flying!
1636823
If its brand new return it. Because its most likely the pcb board. I have a few Wltoys V911's and after a crash with one , the tail motor kept spinning no matter what, even soon as you plugged in the battery. I had to replace the circuit board. You can't repair the circuit boards. I have a couple of the F3's, and they are awsome copters. Bilt better then the v911 but. Slower.
1861813
I have the same issue. We just put batteries in the horse, but it doesn't do anything now. I thought maybe I need to replace the batteries in Barbie. We have been to busy to trouble shoot much.
360478
Take the batteries out for a few seconds, and replace. That should reset it, and let her create a new one.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
238799
i had the same problem ..i replaced the.....transfer motor...and that fixed it....there can be other problems....look on the net..for more info...that will help..
1994173
It doesn't work at all. My son got it for Christmas last year and got to play with it on Christmas Day and never again. It broke very easily and it did come with replacement blades but after we got the blades changed it needed to be charged again:( then let it charge and took it to fly it again(or try to) and it wouldn't do anything like the battery was dead even though we just took it off the charger. Repeat above change batteries repeat ... Never got it to work again longer than about 2 mins???
227050
We had the same problem. I forgot why my husband said it happened, but we sent it back to Crane and they replaced it with a new one that works perfectly. :-)
1046836
...whoever you bought it from...may not respond favorably. Why not try jiggling the connector from the motor to the board? It's what I did when I got the same prob. Loose connection...
2115390
We haven't had that to happen to our grandson's toy and he does use it often, so I don't know what to suggest, except to contact the Kidoozie Company. Sorry. Seems the batteries would have been the solution. If it's new, maybe send back to Amazon.
1474653
If its a defect, I'm sure if you took it back to any toy store, Target, Wal Mart, they should replace it. Double check and make sure it's not on demo mode, but switched to on. That could be the problem too
663969
If it was working fine and then failed I'd get it replaced under warranty. Sounds like the motor or the fan itself is rubbing and now has completely failed - just a bad unit. But make sure nothing got inside it to bind it up. It should be under the 1 year warranty.
1075806
Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to... » Read More Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. « Show Less