I attempted to activate the phone and net10 said the phone was not scanned out properly and it cannot be activated. What' the deal?
1758922
All prepaid phones require their ESN or IMEI to be activated at the time of purchase. It prevents the activation of shoplifted phones. This goes for online shopping and in-store. The short answer is the phone is unusable and the seller made the error. I'd return it with the reason you gave. You should also not have to pay shipping but might have to argue that. This happens once in a while and it happened to me before. One time I was dealing with Tracfone and was able to explain the situation. They asked me to fax them the receipt and they were able to activate the phone. Might be an option with you but their customer svc is spotty at best. Easiest solution is to return the phone and get a new one. All prepaid phones require their ESN or IMEI to be activated at the time of purchase. It prevents the activation of shoplifted phones. This goes for online shopping and in-store. The short answer is the phone is unusable and the seller made the error. I'd return it with the reason you gave. You should also not have to pay shipping but might have to argue that. This happens once in a while and it happened to me before. One time I was dealing with Tracfone and was able to explain the situation. They asked me to fax them the receipt and they were able to activate the phone. Might be an option... » Read More All prepaid phones require their ESN or IMEI to be activated at the time of purchase. It prevents the activation of shoplifted phones. This goes for online shopping and in-store. The short answer is the phone is unusable and the seller made the error. I'd return it with the reason you gave. You should also not have to pay shipping but might have to argue that. This happens once in a while and it happened to me before. One time I was dealing with Tracfone and was able to explain the situation. They asked me to fax them the receipt and they were able to activate the phone. Might be an option with you but their customer svc is spotty at best. Easiest solution is to return the phone and get a new one. « Show Less
1758923
I don't know, I couldn't find the sim card maybe it doesn't have one. I don't like the phone, im getting a different one
1198229
No. This is solely a metropcs phone. Net10 has their own version I beleive. You can try looking up net10 and see who they run off of (AT&T;, Verizon, etc) and get one of one of their companies unlocked phones and it will work.
416037
I bought this phone a coupple of months ago and I can´t make it to work. I can talk but I don´t have internet, the service provider says it´s not fully unloked, that the internet service is attached to Verizon. Any help before I ask for a refound!!!
879060
It looks like the right one. Luckily for me Net 10 replaced the defective one I received, purchased from amazon, for free.Net 10 is a good service provider. I have an iphone 4, if that helps.
1204342
I had the same problem, the activation code wasn't valid. And customer service doesn't answer the phone. You can only leave a message or send an email. You have wait for them to get back to you. Is it because I bought from Amazon instead of directly from pocket finder?
1154783
FYI - we ended up returning this phone because net10 couldn't activate it on their network. We aren't sure if it was that individual phone, or if net10 has issues with the blackberry service (which you need to have activated to have any kind of data service). So you may want to consider another phone.
2025866
Usually the phones are clean titled the one that I bought was atleast. Just make sure it will work on your carrier. I had no problem activating mine and it still is in use today. Check out the person I bought mine from he was a great ebayer
1323022
Every Net10 phone that I've had (I've had 6 in 3 years (I'm rough with phones)) I've had to use the new sim card that came with it. If you put in the one from your last phone, it will tell you that it's not a valid sim (or, that's the experience I've had... yours may be different!)
1026938
I would have to assume that it has something to do with the type of communication (for that phone)with cell towers and witch leases they have in the area.You could also go to net10 website and contact them for further information.
1189356
I had to call Verizon after activating the phone and ask them to remove the data plan. Best to check with your carrier prior to purchase.
2037271
Len, Honestly can't remember and just as honestly don't want to. That $*^-#&@ Phone quit making calls about 2 weeks after I bought it! And Net10 customer service ran me around for months with broken promises and 0 fixes. It was a bad phone (probably not an indicator of Motorola's quality or service) but the horrible customer service the Net10-Tracfone-StraightTalk conglomerate provided. I will say they seem to have straightened out that department since my hair pulling experience. You have few choices in this area of providers so I guess you can only hope for the best. Good luck, sorry I wasn't more help.John Len, Honestly can't remember and just as honestly don't want to. That $*^-#&@ Phone quit making calls about 2 weeks after I bought it! And Net10 customer service ran me around for months with broken promises and 0 fixes. It was a bad phone (probably not an indicator of Motorola's quality or service) but the horrible customer service the Net10-Tracfone-StraightTalk conglomerate provided. I will say they seem to have straightened out that department since my hair pulling experience. You have few choices in this area of providers so I guess you can only hope for the best. Good luck, sorry I... » Read More Len, Honestly can't remember and just as honestly don't want to. That $*^-#&@ Phone quit making calls about 2 weeks after I bought it! And Net10 customer service ran me around for months with broken promises and 0 fixes. It was a bad phone (probably not an indicator of Motorola's quality or service) but the horrible customer service the Net10-Tracfone-StraightTalk conglomerate provided. I will say they seem to have straightened out that department since my hair pulling experience. You have few choices in this area of providers so I guess you can only hope for the best. Good luck, sorry I wasn't more help.John « Show Less
380936
I also have a Galaxy S4. It is unlocked for use on all CDMA networks but, does require a sim to work and is not unlocked to GSM. Is there a way to activate this with Net10?
2086857
No. Just had a 30-minute conversation with them, it's not on their "approved list", which is b/s, I was able to connect to their activation page, everything is working, they just don't allow to activate this device.
142628
I had to return the phone because in my area roaming charges would apply! which would really eat up the minutes. So, you probably should call customer service like you're tryng to activate the phone -- that's when I found out.
1255718
If it's roaming you have no internet service at all. No way of checking if this phone will work in your zip code because it's no longer offered through Net10.
857301
I had the same issue and investigated till find out it is a locked cell phone. I have no idea of the operator it's locked to, but seems it can't be unlocked, therefore useless phone. Do you know if it's possible to unlock? Anyway I suggest you to return it and request refund.
1326184
I don't know. I bought the same type of phone for my son through this vendor and it has been a nightmare trying to get it activated. I think that it has something to do with the unlocking or "jail break" process. Just beware, if you buy a phone through this vendor, you might end up with activation issues. I'm not happy. I have an expensive paper weight.