i have a Toshiba with windows 8 and the mouse will not connect to the computer i plug it in and the lights work but the mouse does not any help
1735612
I'd like to help very much but I'm not as computer savvy as you would hope!! However I do know this mouse is a crappy thing, it has a mind of it's own & will work if it wants to & won't!! Try another mouse to see if you get the same problem, the mouse I have also had the lights on but yet nobody was home!! Try another mouse from a friend if you don't have one & the best I can tell you is to buy another mouse that's value is $15. or more 7 it doesn't come from any part of Asia!!! Good luck & sorry you have the same bad luck I did!!!
1735613
Possibly try a different usb port. Or, navigate to the device manager and search for new hardware. It should self install.
1933508
I'm sorry I can't help you as I have not had any trouble with the mouse scanner. I used is on my Asus laptop which had Windows 7 and then when I got my new laptop (a Lenovo) with Windows 7 also. I just pluged it into my new laptop and away we went. Maybe because you have a professional and my is just a home type, there is a difference. Sorry I couldn't help you.
686989
Mine is working fine and seems to connect almost instantaneously. I would try on other pcs or laptops if it was too late to return. I have two desktops and three laptops being use in my household. I have and have had around five or seven wireless mouse. Only one from china gave us some trouble. It was cheap.
709231
I'd hope most likely you could get a replacement sent or if not maybe find a spare usb piece. if not that's just plain stupid because that piece is smaller than the tip of my finger. if I didn't use the mouse all the time and keep it plugged in my laptop, that usb would probably been long gone. Oh J Berry, this is how you program the mouse for any computer. First, open the door next to laser lens on bottom, insert 2 AA battery, and return and close lid over battery compartment. Okay! Okay, joking aside, insert USB plug into any USB port you have free(note: easiest to reach, seems to work great). Alright, turn mouse over and find switch which has 3 options; off, on with battery save(no lights), and ON( screw energy saver, this mouse is bomb), turn to either Ons. Bam mouse now works with you pc
434179
june the mice from logitech you need are models t620 or t400 for windows 8!!!
2066674
I have no idea, I don't work with such tools. You better ask Toshiba directly through its webpage. I can tell you that the mouse of this particular PC is really bad, terrible to use !! I've had to use an external mouse from day one.Good luck.
1809547
I have my mouse plugged into the device and it works fine! I also use it for my camera and for thumb drives. All work fine. However, I would give a word of warning. If you are using system 8, be sure that the device you use is compatible with system 8. KD Links is compatible and works fine with system 8 and everything I plug into it that is also system 8 compatible. I have no reason to believe it won't work with other systems. My problems began when I plugged a mouse into my new system 8 computer and the system rejected it and froze the port to everything else! Thus I need an external hub. I am very happy with the KD Links hub. I have my mouse plugged into the device and it works fine! I also use it for my camera and for thumb drives. All work fine. However, I would give a word of warning. If you are using system 8, be sure that the device you use is compatible with system 8. KD Links is compatible and works fine with system 8 and everything I plug into it that is also system 8 compatible. I have no reason to believe it won't work with other systems. My problems began when I plugged a mouse into my new system 8 computer and the system rejected it and froze the port to everything else! Thus I need an external hub.... » Read More I have my mouse plugged into the device and it works fine! I also use it for my camera and for thumb drives. All work fine. However, I would give a word of warning. If you are using system 8, be sure that the device you use is compatible with system 8. KD Links is compatible and works fine with system 8 and everything I plug into it that is also system 8 compatible. I have no reason to believe it won't work with other systems. My problems began when I plugged a mouse into my new system 8 computer and the system rejected it and froze the port to everything else! Thus I need an external hub. I am very happy with the KD Links hub. « Show Less
1658715
I have a Toshiba Compaq Presario, with an Intel processor. I don't see why this mouse would not work, but it is not wireless. I am not computer savvy, but your best bet would be to make a phone call to your local computer store or office-supply store's computer staff. You should get a quick answer. Sorry I couldn't help, but this is what I do in a bind. Happy holidays. V. Price.
1221073
Make sure you have installed the drivers. So go to your mouse in your add hardware,or add mouse and reinstall it. Mine works fine on windows 8.1 or win. 8. I hope this will help. Have a great day!
501764
I have the same issue with random disconnects with Windows 8 and 8.1 - both with a Microsoft Bluetooth mouse and an HP Bluetooth mouse. It clearly is a problem with Windows 8. I even unchecked the option to allow the computer to turn the mouse off and it still happens. Both mice allow scrolling, but only in a limited way. If you scroll too fast it foes into a funky state where you have to move the mouse to move the screen. I've not fount a fix for that except to scroll slowly with the scroll wheel.
1952231
Its a plug and play. You shouldn't need any drivers. Windows XP and Windows 7 detects it, installs the drivers its self. I would imagine Windows 8 would be the same. Linux OS computers should detect the mouse as well. I cant speak for MAC computer, I've never used one. Hope this helps. If you already purchased it and its not detecting - try pluging it into a different USB port.
607504
I don't think I got specific instructions with my mouse either, I do not know of a manual for the product. I have found that if the mouse does not seem to be working properly, you have to plug the USB directly to the computer, and not through a USB extension of any kind. Mine would not work, but when I plugged it straight into the computer it worked fine. Do you have a specific question about how to do something? Maybe I can help.
1881717
while i was using the mouse with my hp laptop win8 yes i could still connect to wireless internet while using the mouse
2243260
hmm..:/ make sure the mouse has new batteries and the light sensor is working on the bottom. I also know that the little usb drive that is included with the mouse installs the device or file onto your PC so you can use it. It worked in seconds with my ASUS laptop, but im not sure about apple products.. sorry
565027
I have Windows 7 on my desktop. When I put in the USB device it searched Windows Update for a driver and installed it. The mouse seems to work fine although I haven't been able to find out how to adjust the two side buttons.
327566
I have Windows 8.1 and the mouse works but not the keyboard. I found a few other people with the same problem. I am not sure if i should refund or replace because its broke for me errr....
413878
I am using a wireless mouse with my Inspiron. I believe any mouse that connects through a USB port will work.