Does this machine have a warranty? if so,how do you use it?
1769266
Yes, you must register on their site and hold on to your receipt, I just keep a file on all my warranties.
1769267
This has a 1 year warranty through Jura. If you have any issues during that year you would contact Jura directly.
1769268
Hello Gilda!The Jura ENA Micro 1 as a new product comes with a 2 year warranty. When purchased through our company, the first 30 days your point of contact would be through us if you had any issues with the product. After that point, you would contact Jura directly at (800)767-3554 to register your espresso unit under the warranty. I hope that answered your questions, let me know if I can help with anything else!Kind Regards,KristenJL Hufford
1769269
The warranty comes from Jura Inc. Mailing addressJURA Inc. 81 Ruckman RoadCloster, NJ 07624-0775USAPhone 1-800-220-5701 Fax 1-201-767-9684
484315
I'd love to help... I don't remember its warranty, if it had one. It was refurbished. I had no problems at all with it. It's just what I needed for home and small bussiness.
52823
I don't know about the warranty but I can tell you I have a café and this machine has not disappointed!great purchase
1140579
I did not buy the warranty. It works fine, I have not had any problems with mine. Just take care of it and it should last a good while. I hope this helps
1402651
The warranty is for 1 year. illy says that they will replace it during that period if ordinary support can't fix your machine.
1290889
The manual that came with it says, "One year limited warranty". I've had my machine for a little over a year and it is still working fine.
87884
Not sure. I'm gonna be honest your not going to have a problem with this machine. However, I'm sure there is somethird party company out there willing to take your money in return for a warranty they will never have to fulfill.
1209529
It weighs over 600# and was shipped in by truck, well packed, so not much could happen to it. Can't answer about warranty. It is a great machine!
1881504
I did not purchase this exact machine but did purchase one very similar without the MP3 player. Mine not only did not have a warranty there was no return address or information of any kind. I only used the machine about 5 times before it quit working. I was unable to contact the seller and so it has been sitting in my closet for the past 2 yearsin the hopes that I can find someone to repair it for me. It may all depend on the seller you buy from but you may want to find out beforehand.
1923753
It's a one year warranty. The machine functions very well - a lot of bang for the buck.
1238277
Yes, the whole machine and accessories are covered under warranty for any malfunction due to manufacturer defects. You can call me at 407-851-5525 for more information, my name is Milena. Thank you
1893816
It didn't come with a manual, so I downloaded one. I don't remember what it said about the warranty. I have not opened mine and will sell it for half price!
1815439
I think it's a year or two. But you're going to need the extended warranty. That said, I beg you not to buy this machine.
1101538
I'm not sure. We were still within the warranty period, so we requested and received a new machine. Great customer service - we had the new unit in 2 days.
749802
I do not know what the warranty is, but I can tell you that I have used this machine for 3 years and have never had a single problem with it. My mother has Alzheimer's an this machine has been a real a blessing.
1845286
I think the warranty is for 1 year. They were very nice although it took 3 tries because they couldn't find my emailed receipt (sent out 3 times). I finally faxed another copy of the receipt. They are are sending me out a new machine as soon as I send them the tracking number.
2176873
No clue. All I know is I bought one from Amazon.com and it is one tough machine! Why are you so worried about the warranty. It is like looking for car insurance that replaces your new car if involved in a crash. Really, do you expect your unit to break down before even running it?