If the tablet stops working, is it covered under any warranty?
1731023
If I remember correctly, it was either 30 or 90 days. Good luck trying to contact them.
1731024
Nope !!!!!! They shipped it to you and they are done! You are on yiur own now !
1731025
no google playstore. my tablet still work, your creditcard extended warrsanty will cover it after one year manufactuers warranty. koby is americsn msde.. but no playstore
1731026
Coby has some of the worst customer service I have personally experienced. They have an automated message that tells you to email them - and then they don't respond to email. Buyer beware!
150060
As for my experience my tablet stopped working completely after a few weeks or so. Same type of problem. It worked fine one day and the next day nothing. I returned mine because it stopped working without reason. Amazon took full responsibility in its return and it was easy. They refunded my charge card amount as well. Sorry about your problem.
465946
I'm 99 percent sure you buy the warranty seperate, it's also not too much. there should be a picture/animation saying warranty if you scroll down the screen on the page for the keyboard.
2247299
Dear friend I wish there was a good answer but to my surprise I bought this protection and when my tablet fail down and had a crack on the screen they turned down my claim without proper reason and told I have to contact the manufacturer while it says that they cover you from day one and mine had only 65 days. So just think. May be you will be another victim.
1543576
I would recommend the square protection plan if there is a chance of breakage of the device purchased. Filing a claim was very pain-free. I was able to call them (open 24-7) and the service associate walked me through the process (fill out a form that was emailed to me and send the device in with the address label that was also included in email). I would weigh the cost of the protection plan vs the cost of the new device. The second tablet I purchased, I elected not to take the protection plan as the tablet was on sale (less than $50).
1921328
I've had no problem with sending broken tablets back to Asus. The only thing they do not cover is screen issues. Any thing else they fixed it no charge except the shipping to get it there, no problems. And in about 2 weeks or so. But I send direct back to Asus didn't deal with any out side company.
636097
Not a problem. Well, here's my honest answer. I have a "square trade" warranty on my cell phone and on my tablet. My wife recently used her square trade warranty for her cellphone and the company was fast, reliable and friendly. Since everything (now a days) is so mobile, I feel secure in knowing that I'm covered. I think my policy covered up to $700 (I'd have to look it up). Personally, I find that's very reasonable. Also, I use a free app for saving files, "drop box". I installed it on my tablet. Please let me know if this was helpful. If you have any other questions please feel free to ask. Enjoy the weekend. By the way, I love my tablet!
442802
I dont know, but the tablet is not working... after I used througth 4 months the device are not working... I just sent email to the seller but they dont answered.
596126
I am so sorry you are having a problem . I have had this tablet for 3 weeks or more, and I haven't experienced any problems what so ever and I have used it continually every day. I am sure you would have a warranty on it if you have owned it for such a short time. Again, I haven't had a problem with mine at all, and I simply love it. It takes the best pics I have seen from a tablet and they print out beautifully.
802879
I recommend getting coverage through SquareTrade. They assist in determining your coverage levels. my tablet was irreparable and SquareTrade refunded the full price
587871
Amazon gives a 30 day warranty, but, How long is warranty by the seller?.The tablet will not start.
472243
Go to http://us.wacom.com/en/support/warranty Scroll down, download intuos5 Warranty. The will download a PDF of the warranty on the tablet.
1190833
Good news - bad news. Contact AAA Mart,whom I assume we're the "seller". Are if you have had it less than 30 days you can get a refund from Amazon. Check Amazons A-Z gurantee. If that is an option, take it. AAA Mart has replaced mine twice for the same reason, will not charge and I am afraid to operate the third. I hope you have better luck than I have had with this tablet I think Amazon.listing this brand and I have told them so, but....... good luck from a fellow sucker
989162
My g-tablet is no longer functioning. It was sent back for repairs while still under warranty. It stopped functioning again after the warranty expired. We were told repairs would be $99-$299. We took it to our local computer repair shop. They contacted the manufacturer for information and several times and did not get a response. It now sits "dead" in a drawer. Save yourself a headache and buy an ipad.
478655
Technically, I would think this does cover the battery. The battery is lithium ion, so the tablet would encounter damage before the battery dies. I think the warranty would expire before the battery.
1142990
To be honest, I don't know--our tablet I bought for my daughter is not working--it won't charge--don't know if it is the battery or what--need to call about it and see what we can do to get it replaced--not happy with it.
525668
my understanding is yes. I purchased my plan at a different time than I purchased my Tab and they covered it without any problem. They didn't even care that I did not get the receipt to them until I needed to have my tablet repaired - which they replaced instead.