I am trying to assemble it. On step 5, when i am trying to tap the wheel cap with hammer, it is not fitting in. Please help.
1734702
You seriously just have to smack it really hard with a hammer... line it up right too.. I promise u once u get it on u won't get it off!!
1734703
I had the same problem with the wheel and almost returned it. you have to put the trike down on its wheels and wack it with a hammer.
1734704
Ahh, yes. I too made this very simple and dumb mistake. You have to hold the trike with all three wheels on the ground in order to get the cap on. If you turn the trike to the side and try to hammer in a downward position (as I did) the axle slides down and the cap you are hammering has nothing to attach to. Therefore, put all wheels on the ground, hold the axle with one hand so it stays in position and place the cap on the other end and hammer it. It helps to have another set of hands.
205286
Hello M. Person. Unscrew the center clutch assembly all the way and pull up the screw collar. you should have a 2 plastic sleeves, the bottom piece which is about a inch long, should be sitting in the lower stand assembly about 3/4 of the way in. The second top collar which is about a 1/4 inch long should be sitting on top of the other one. If you don't see the top plastic ring check to see if it is lodged up in the screw collar. Try re seating the plastic rings and make sure not to cross thread the screw collar when tightening. Hope this helps.
55081
If it is Error 3 and the picture of the arrows going in a circle, I have been successful by: 1) remove the edge brushes and check for coiled up hair 2) remove the main beater brush and pull off end caps; check for hair/debris 3) When replacing main brush, carefully inspect the groove shape on the squared end of the brush end cap. It should drop in easily; you should not have to force it. If you have to push it in, then it is not correctly aligned. Hope this helps.
300935
The one I installed REALLY went into the wheel. It wasn't a problem for me. BUT use longer bolts if it's an issue.
1399543
Mine didn't initially want to go on, but I pressed down on it, hard, and screwed it in place at the same time. Two things, make sure that you tighten it in a clockwise direction looking down on it, and firmly grasp the section just below where you're screwing the end cap on so that you don't accidentally bow or break the handle. I hope that's of some help.
2162430
It took me so many tears and much anger to figure out. Each wheel must be pushed up into the five arms. Each wheel should have a small stick on top that can fit into each of the five legs' holes with some force. At least that's how I did it. The instructions were nonsensical. Good luck
783545
At the ends of each rod there should be a groove. Just slide the rod into the wheel and hit the rod with a hammer. It should pop into place. If there are no grooves then you received a defective product.
2212426
Make sure you have your stem facing the correct way first. The fork should be at an angle pointing away from the back tire. I made that mistake first. Then make sure the brake lines are untangled from the handle bars and insert the rod into the stem. It should be a little snug but should still fit. If you are still having issues, try loosening the bolt that is under the plastic cap on the handle bars. Then re-try placing the rod into the stem. I know the directions are vague but find a video on youtube about bike assembly. It helped me out a lot when I put everything together. Best of luck and I hope you enjoy your new ride. Make sure you have your stem facing the correct way first. The fork should be at an angle pointing away from the back tire. I made that mistake first. Then make sure the brake lines are untangled from the handle bars and insert the rod into the stem. It should be a little snug but should still fit. If you are still having issues, try loosening the bolt that is under the plastic cap on the handle bars. Then re-try placing the rod into the stem. I know the directions are vague but find a video on youtube about bike assembly. It helped me out a lot when I put everything together. Best of luck... » Read More Make sure you have your stem facing the correct way first. The fork should be at an angle pointing away from the back tire. I made that mistake first. Then make sure the brake lines are untangled from the handle bars and insert the rod into the stem. It should be a little snug but should still fit. If you are still having issues, try loosening the bolt that is under the plastic cap on the handle bars. Then re-try placing the rod into the stem. I know the directions are vague but find a video on youtube about bike assembly. It helped me out a lot when I put everything together. Best of luck and I hope you enjoy your new ride. « Show Less
1908915
I read a couple of other reviews of this product complaining about problems inserting the wheels into the holes. I didn't have a problem with it. My advice is to try again. You must be doing something wrong.
1035927
It's been years since I bought this, & never took them off, they're worn, but never replaced. I keep directions. FOR REAR WHEELS-- You have to pop off the collet cover (button) on the outside of the wheels first, then take off collet (piece under cover). Hold axle & pull off wheel. To put together--do opposite of..... -Fit brake teeth extension to wheel if it is not pre-molded. -Slide wheel assembly onto axle. -Fix small plastic collet onto axle end and ensure that the key in axle groove is correctly located in the slot of the collet. -Fit cover to collet by firmly pressing the cover into place. Repeat for other side. FOR FRONT WHEELS --read bottom Fit the footplate into place by pushing the 4 plastic studs into the holes in the frame. Screw the 4 screws firmly into place. Remove the plastic packing from the front forks and dispose of them safely. Loosen the quick release outer nuts and washers from the wheel's axle but do not remove. Fit the front wheel into the slots on the front forks at the same time fit the pins into the holes on the forks. Make sure that the quick release lever is in the open position and finger tighten both nuts. Push the lever to the closed position to tighten securely. Pull the wheel to ensure it is fitted correctly. Before the nuts are tightened please ensure that the front wheel is fitted parallel with the two rear wheels. Incorrect alignment could cause the stroller to veer to one side. *******To remove the wheel, push the lever to open and loosen that nuts enough to free the washer pins from the forks. Was trying to scan the pics but wouldn't work. Hope this helps. No phone but PETGEARINC.COM might help. Lisa
626359
If it does not work one way try it the other way and push a bit of force. It should snap into place.
2227647
Make sure the wheels are snapped on...I did this also, but if you give the wheels a solid push, a very definite click sounds and the wheels do not come off. Press hard to be sure they are clicked on, not just put on.
1695302
Mine were a little hard to snap in also. I had to really put a lot of pressure to fit in. I used a mallot (hope I spelled correctly). Rubber hammer. :)
1649650
I am having problems putting the wheels/casters on the bottom. They don't seem to be clicking?
477899
The brake lock should be on the inside of the wheel facing the frame tube where the axel goes thru. I'm trying to picture this from memory. . .When you press down on the lock, it should line up? Let me know what you find out. . .Phil
2172908
The cap is supposed to act like a seperator of sorts , first make sure the system has zero PSI , or maybe some thing is wrong with the cap ,opening to small or large. Call distributor they have parts and answers
2284295
I had a similar issue with mine as well. I had to really squeeze the housing together to get the screw to start. Can't be anymore help than that