I need to know how to keep inner lid from falling out. And what is it for exactly? I did not get a video with cooker.
1747338
As another suggested, make sure you get the left side to click in and then push right side in and make sure it snaps into 'lock'. I had trouble the first few times, but I love my rice cooker.
1747339
Push the lid in a 45 degree angle so the tab latches, then clip it. The functionality is to keep the steam inside, this piece also has contact with the food and therefore needs to be removed and washed thoroughly.
1747340
If the inner lid is right in place it never falls, it is made to keep some of the steam inside the cooker. This is a great cooker and I really love using it. It is just a little long to clean, dry and put back in place the different parts of the lid but except for that, it is a cool machine.
614403
I dont think you are doing something wrong , mine locks in tight and i havent had this problem. As long as thermos is in its place it should not be able to come out. You might need a replacment
686424
I normally see quite a bit of steam coming out as it is coming up to pressure then just a little bit as it is cooking throughout the remainder of time. If it is coming through heavy, the lid is probably not on correctly (not locked) or the pressure valve may not be seeded correctly to the "pressure" setting. Hope this helps! :)
746861
It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I certainly enjoy my cooker and hope you solve your problem. It's a real time saver. It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I... » Read More It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I certainly enjoy my cooker and hope you solve your problem. It's a real time saver. « Show Less
1424796
Thanks much for the tip. I'll give it a try. I too am not too concerned about the inside of the lid.
2001831
Not Snug is actually a little better. there was an issue with the original MagnaLite Professional lids (Yes I own a set) and they would tend to seal themselves with moisture. this (I have read) had caused a couple of lids to "blow off" the pot. Also, the lid was designed that any steam that hit the lid would funnel back down to the inside lip and back into the food. The fact that the lid is not very snug is a good thing IMOHP...
890985
We had this problem early on too, and it is very annoying. However, it happens because the bail (the metal wire hoop around the rim of the lid that holds the gasket in place) is not exactly in the middle or top of the V-Shape gasket all the way around. First step is to ensure it is by running your fingers around it and looking to make sure the gasket is as snug as it can be against the bail's wire. Next place the lid carefully on the pot, properly aligning the lug locks. Then twist evenly once it is level. We also found if we didn't put the lid on properly in the first go and fiddled with the lid, the probability of the gasket being mis-centered and failing to seal was high. Better to redo when you suspect the gasket may be improperly seated, than to go ahead with the doubt, heat up and then have to redo with a hot lid (un-fun, as you probably well know). The gasket and it's bail are more fiddly than sealing a pressure cooker should be, but that is the worst feature of the Secura. Once you get in the habit of ensuring the gasket is properly in place and get the lid set, and twist it to seal, it is a very reliable and wonderful cooking unit. So, now take a deep breath, properly seat the gasket, align the locking lugs, and smoothly twist. Set the time and mode, and you are done!
265389
the reason I believe that is so that you can leave a spoon or something under the lid , it is the best one that I have ever bought very nice cooker !
1282042
Duke, those clips are pretty serious clamps... Imagine, if you will; &gt; Cooking with them engaged: And a small piece of food bubbles up, and plugs that small vent hole... It would become a pressure cooker with no vent, and a serious explosion could occur. &gt; Storing with them engaged: Pressure on the soft rubber gasket in the lid for any length of time would cause it to deform, and perhaps harden in that shape; thereby defeating it's purpose of gently sealing in steam for cooking..
2199534
My guess is during the cooking process, the heat was set higher then the lid was placed on and the temp reduced. That will create a vacuum (same thing happens with other 360 cookware if you leave the lid on and turn heat off). Simple fix! Turn the heat up a bit and in a minute the lid comes right off - no probs!
1328714
According to Hamilton Beach it acts as a vent, the steam has to go somewhere and not back into make your food more diluted like the old slow cookers. It was recommended for older ones to put a towel underneath the cover to absorb the extra moisture/steam collecting on lid. It also stated that it should not be plugged up with anything either as it could cause problems.
1494017
Unscrew the top lid. Just unscrew the lid, which might be a bit difficult, but it will unscrew. After you take off the lid itself, you have to sort of pry the inner lid up and off. No unscrewing necessary for that. Just work it out. You might try using a butter knife to get that part loose. NOT A STEAK KNIFE!! You'll poke your eye out!!!
2166891
Hmm. I've never used a lid for it. If I were, I'd use a standard fry lid. It would cover, so keep heat and oil in, but it wouldn't seal for, say, simmering. The pan is designed more for stir fry or sauté or light cooking, not for boiling I think. Picture shaking the pan to flip the food :) It's more for quick cooking, not to leave it on the heat and walk away. Cheers!
2149828
Also, put the lid down off center then rotate it so it faces front. I highly recommend you buy a replacement gasket NOW. I have one of his cookers heading to the trash after an unsuccessful six month search
1539301
No. I have been trying myself. The product has been discontinued. For me the pin which moves depending on the amount of pressure fell thru the lid in addition to the sliding aspecting has become nearly impossible. I am shopping for a new pressure/slow cooker. I have been in contact with the company they are not able to replace items.
1462918
Put a dab of oil on your finger and rub it around the rim of the lid and you have your problem solved. Don´t put too much oil so that the lid will not come loose.
890984
You're probably just not pushing the lid down all the way when you start the cooking cycle. If you're pressure cooking, you have to push down on the lid kind of hard to get the seal. I underestimated it myself the first time I tried and so it was also just sitting on warm till I checked it again. Now I know that when the lid is really locked, you hear the pressure build upon the cooker at the beginning.