is it brand new? originally supplied by comcast, come with a battery, is a triple play modem?
1769937
Amazon just forwarded your question to me since I bought this same modem recently. I can't answer if the one you're purchasing is brand-new, since you'd be buying from a different seller. But, I can attest that the one I received was advertised as "used - Like new", and indeed it was - excellent condition, but not original packaging. If by triple-play you mean it handles internet and telephone, yes -- it has both ethernet and telephone jacks as outputs. Did not come with battery. My problem with the modem was that Time Warner doesn't support it! Tried to connect with Time Warner, they could see it, and could see it was working, but couldn't get it to connect - until they finally told me it's not one of the modems their system supports. So I've still got the thing here, as far as I know works fine. Only paid $35 plus shipping for it. If you'd be interested in trying it, I'd sell it out for the same price - much cheaper than I've seen offered anywhere else. Respond if you would like to consider the offer.
1769938
I purchased this modem used. It did not have a battery so I swapped another modem's battery to test it's capability. My intention was to use it to replace my comcast telephony modem. I could not get it to connect with Comcast even with Comcast technical help. I took the battery out and sent it back to the seller. If you're planning to use this system with Comcast you should first verity that this is one of Comcast's approved DOCIS 3 modems.
754712
Comcast installed today (old one died). Phone (landline) works. Built in Wifi weaker than my standalone. Haven't tried the 4 router ports yet.
633806
I don't know but if you open the battery cover of your Modem you'll see for yourself if it's Identical to the item in Question. Sorry I couldn't be more helpful.
256755
Hi Ken - Yes! It is COMBINED modem and wireless router which replaces two (2) pieces of equipment. HOWEVER... The damned thing DIED last week! I replaced it with an ATT supplied DSL Modem/Router (NetGear 7550). Setup was a breeze and if needed, there is STATE SIDE support. Stick with an ATT supplied modem/router!
1341782
It is on the comcast list of approved modems. However if you do not subscribe to their phone service you may have some complications getting it installed. I do not have the phone service and the comcast technician who came out to set up my service had problems getting it set up when he call it in to HQ. He was refered back and forth between the internet and phone deparments. Eventually he had to go higher up and do what they call a Grand Slam (a manual install). They got my modem registred after about 30 minutes of getting kicked around. The modem is great and works fine. Comes with it's own battery backup. It is on the comcast list of approved modems. However if you do not subscribe to their phone service you may have some complications getting it installed. I do not have the phone service and the comcast technician who came out to set up my service had problems getting it set up when he call it in to HQ. He was refered back and forth between the internet and phone deparments. Eventually he had to go higher up and do what they call a Grand Slam (a manual install). They got my modem registred after about 30 minutes of getting kicked around. The modem is great and works fine. Comes with it's... » Read More It is on the comcast list of approved modems. However if you do not subscribe to their phone service you may have some complications getting it installed. I do not have the phone service and the comcast technician who came out to set up my service had problems getting it set up when he call it in to HQ. He was refered back and forth between the internet and phone deparments. Eventually he had to go higher up and do what they call a Grand Slam (a manual install). They got my modem registred after about 30 minutes of getting kicked around. The modem is great and works fine. Comes with it's own battery backup. « Show Less
2134364
I honestly don't know if this modem will work with the X1 box triple play package, but I do know you no longer have to pay the $7.00 modem fee, once your old modem is returned to Comcast.
690621
Same device different box. We ordered for 2 different sites. One in retail box one in brown box. Neither had cables. both modems were identical, same warranties.
1670175
If you mean Comcast internet service, we have the triple play and it works fine.
799052
Yes it is, but make sure your ISP supports that model because Comcast decided they dont. So I had to return it because of that.
1159873
Hi. Just as a New one. It says it is refurbished on The box thoutgh. But no problem. Go for it. It has a shorter waranty.
1254158
If it wasn't for Comcast you would be able to, but since it is Comcast does not register any refurbished/pre-owned products. Best buy sells the Comcast issued VOiP modems if you need it and they are going to stop doing that because they want you to purchase directly from them.
454622
No. You would need this SBV5220: Motorola SURFboard SBV5220 Digital Voice Modem with Integrated Battery BackupApparently there is a SBV6120, but comcast does not support it, and they are hard to find.If you can find it, you should check with your provider before purchasing it.
808908
Hi Dave,I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this helps,Bob Hi Dave,I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this... » Read More Hi Dave,I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this helps,Bob « Show Less
1002419
Yes, it is brand new as far as I know and it works fine. Hope this will help...
1383112
I have never notice that. I called Comcast to see if that is similar to other modem's and they told me yes.
1982347
Don't know. The unit came without a battery and Xfinity would not use the unit even though it is the one they suggested so I had to bite the bullet and rent it from Comcast.
1731797
No, from what I have been told Comcast's voltage is too low. The one I bought would not work.