I just got this camera. does anyone know anything about the warranty on this? is there a way to extend the warranty ?
1735698
The person, i know that have this camera did not take an extra warranty. But he loves the camera and the quality of the camera is perfect.
1735699
When you register the camera, see if there is any information that would help you in this question. I don't remember any such but that doesn't mean it's not available. Actually, I thought Amazon had a warranty program. Might want to check with them.
1735700
In my opinion, an extended warranty does not make financial sense. Take your chances that the camera will have a useful life of 5 years. Prices of DSLR cameras are falling so that eventual replacement will likely cost less than the initial purchase price. Any lens(s) you have can be used with another SONY camera
884821
Buyer beware...there is no specified warranty and any software upgrades that are needed is done via email from Hong Kong. We have not had major issues but we have only owned the camera since Christmas 2013.
1875954
I had same issue. Time to get new camera. Mine died just two days after warranty.
299928
You get a 2 year warranty when you buy it. And if they can't fix it.. I'm pretty sure they will replace it. They've got a great crew there and doubt they won't be unable to fix something. It's a Leica after all..
184420
Not sure on the warranty, which is why i got it at BHPhoto with US warranty, although it was at a premium of course!
1410795
I thought I had the same problem but it seems that this particular type of camera is just a piece of junk. Sorry you got stuck with this!!
244420
If I recall, it comes with a one year warranty. You can also purchase an extended warranty. If you are researching this camera, look at all the information, it should tell you about warranty coverage/options.
325607
I called the vendor. They gave me a warranty. It's through a third party. I love my camera and the bundle. I was checking about the "grey' market.
2257446
Hi bxt, the camera has a 1 year limited manufacturer's warranty. Thanks_Mitch
1481612
I received an email confirming my purchase of the warranty on the same day I purchased the camera. I believe I had to register with Assurant. I haven't had to use the warranty service, so I'm not really sure how to use it, but I did receive some additional information about a month after buying the service. I'm assuming the details are in there if I ever need it.
945496
I heard many complaints about this issue before I bought the camera. But I took the risk. So far no issues. But yes many websites show some steps to fix this problem. I would first use the warranty and then go for those options..
687572
i think its a 1 year limited. ours just stopped working after a year. just stopped. loved the camera while it worked. but that it stopped after a year is crazy.
1730488
I'm not sure. When I received the Camera I registered it with Canon and have the nominal 1 year manufacturer's warranty. If you wanted a more extensive warranty You would likely need to purchase it from another company. Might be a question for the seller as well.
2258553
DO you have other cameras and are they operating alright? Naturally check all the connections both at the camera and the recorder. Also look for any nicks or cuts at the exposed wires. I experienced a problem once when all the cameras stopped working and it turned out it was the power adapter that went out. I replaced this item and it worked just fine after that. This is a good camera for the money. I have two of these and they have been working for just over a year. I'm even thinking of replacing the other two cameras with one of these so please let me know how this turns out. Good luck
142363
This is a common problem with this model, and a design fault to which Canon will not admit. Even if your warranty has long expired, you can get a replacement camera or repair because this camera was 'not of merchantable quality.' I am thinking of mounting a group legal action to make this happen. If you have this problem with this model, drop me an email thewideangleco[at]gmail.com. Don't send any personal details, just a note to say that you have this camera, or had it, with the fault of it not focussing when zoomed. When the legal action is prepared, I will contact you with details. This will cost you nothing at all. This is a common problem with this model, and a design fault to which Canon will not admit. Even if your warranty has long expired, you can get a replacement camera or repair because this camera was 'not of merchantable quality.' I am thinking of mounting a group legal action to make this happen. If you have this problem with this model, drop me an email thewideangleco[at]gmail.com. Don't send any personal details, just a note to say that you have this camera, or had it, with the fault of it not focussing when zoomed. When the legal action is prepared, I will contact you with details. This... » Read More This is a common problem with this model, and a design fault to which Canon will not admit. Even if your warranty has long expired, you can get a replacement camera or repair because this camera was 'not of merchantable quality.' I am thinking of mounting a group legal action to make this happen. If you have this problem with this model, drop me an email thewideangleco[at]gmail.com. Don't send any personal details, just a note to say that you have this camera, or had it, with the fault of it not focussing when zoomed. When the legal action is prepared, I will contact you with details. This will cost you nothing at all. « Show Less
516047
I had had this camera for a year when it died with the lens extended. Had it repaired under warranty. Had a similar issue less than a year later - lens extended, screen said "error"... it's an awful camera. I loved it when it actually worked, it took great photos. I'm happy for you that it even lasted you five years but sorry it's not working anymore. If you read the lower-rated reviews, you will see that many people have had issues with this camera.
1275990
Unfortunately, camera didn't work properly (from the very beginning). I did not bother to return it, my fault. My only suggestion, if applicable, buy it locally. Good Luck