I cant write more than one letter before te keyboard stops responding. Directions aren't clear. Any tips for connecting keyboard?
1729503
It needs to stay connected via Bluetooth. And the keys lag so you have to tap them several times before you get a letter. He operating distance for the Bluetooth is 10 feet but I just keep the tablet next to the case.
1729504
If the keyboard says that it is connected to the Bluetooth then try disconnecting an reconnecting the keyboard to the Bluetooth. Also make sure the keyboard is fully charged. I have noticed if the charge is not practically full then it will drop the Bluetooth connection frequently. Those are my two best guesses.
1729505
Try to keep the keyboard contacted to your Bluetooth connection. If the connection fails, then the keyboard will not allow you to type concisely and consistent.
1851872
yes! Return the keyboard ASAP before its too late. if i had to describe the keyboard in one word - CRAP!
237630
The one i have only does text , key strokes, nothing else...and not every key. maybe defective?
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
1556773
I have keyboard problems too...The arrows and the numbers do not work.... and wi fi is not connecting either (conects and disconects all the time....). I am very frustrated.
1554821
Have you assured that you turned on the power selection (see right side of keyboard)Go to the settings and verify that not only is the bluetooth on but connected. Also, make sure that the key board is charged.
1172387
Hi, are you sure you've connected the keyboard ? and if so, please contact us via email and let us know your order ID, then we will send you a new one.Thanks .
2246792
Mine works correctly as well, so you should contact customer service.BTW there is no charging involved with this keyboard.
892867
You have to connect the keyboard to your computer using a code; once connected it will remain connected to that device without having to reprogram it. I have had my keyboard lose it's connection once in two years where I have had to re-pair it, but that is all. Whether it can be paired to more than one device at a time I don't know.
134738
email support@viotekusa.com, or rma@viotekusa.com...they were very friendly and helpful with my failing keyboard
2254789
This happened to me. If the keyboard dock on/off switch (top left) doesn't have any effect, pop the keyboard dock into the tablet, close it as if it were a regular laptop, and reopen it. The keyboard should work again. If it doesn't, make sure the keyboard has battery power- plug in the USB cable to the dock and tablet.
1135983
shut down both of them and restart that should work. also in your bluettooth setting of iPad, you should see the ultrathin keyboard Folio i5, and the status has to be connected.
873739
U should contact Logitech for tech support, but you have to turn on BlueTooth on your device. The directions with the keyboard are pretty complete.
125212
Try to reconnect. Even though it says paired, still needs to be connected. Make sure the keyboard is in the pairing mode when reconnecting.Make sure Hou are selecting the ext r real keyboard for inputing.
628585
I'm sorry, but I don't know what to tell you. I haven't had such a problem with mine. Perhaps something is faulty with the keyboard, or maybe you need a different adaptor. My daughter had problems with hers, but it was not the connection. Turns out her mother board tor something was faulty in the tablet itself.
2009566
my mouse didn't work regularly either. I couldn't tell if it was the keyboard or the tablet. I haven't tried to resolve it. sorry I couldn't be more help.
1675714
I had a problem also- I had to resync the keyboard everytime I tried to use it. never seemed to stay connected.