I am unable to snap the wall mounting bracket and the base unit together for wall mounting. I line up the tabs but it won't go. go together.
1742087
I understand exactly what you're talking about. I had that same problem. Try to do it BEFORE you mount it on the wall. In other words. play around with it a little and see if you can do it WITHOUT mounting first. I just checked mine and it is sitting perfectly, but it can be a pain to get it right. It WILL fit, but it will try your patience first.
1742088
Patience, keep trying. The support should be at a 45 degree angle when affixed to the wall bracket. We all had problems with this setup. Refer to the manual that came with the phone. Assemble the support to the all bracket before fastening it to the wall, then, when you see how it's done, screw the bracket to the wall and snap the support in it, or assemble the whole thing first and then attach it to the wall. It's not at all intuitive
1742089
Mike - As Lawrence suggested, connect the bracket to the base first, then attach to the wall plate. Wish we were there to assist, and alas, we cannot put Spock in the transponder. Good luck!
1736411
There should have been a rigid plastic "L" shaped piece that mounts to the wall...and then your case mounts to that. If you didn't get this piece, I'd contact the manufacturer
2259351
I found the same problem. Apparently this some sort of mount that is common overseas, not in the US. I tried to find the wall plates online to no avail. Contacted Philips for help and they just told me they don't sell wall plates. Not the most helpful support in my opinion.
1717767
I have not experienced that problem with mine. I did not have to assemble the unit, so I am not sure what screw you are speaking off. I am sorry I cannot be more helpful.
1313686
I had the same problem until my son showed me how to put them together. But, maybe yours is different than mine. I thought I was going to have to buy an adapter but I was trying to put the new extension on first and then the the original on that. I had to add the extension on to the original. Once I put the original first and extension last it worked like it was supposed to. Not saying that will work for you but it did for me.
803128
Do you have the screws and the mollys? Email me at scarletartist@hotmail.com if you can snag a picture of what's going on, the wall has to be totally solid it can't be a hollow wall or else there's no way the mount will stay on
564147
Thats a tough one,i would locate the position of the bracket on wall and use small drill bit to locate studs,if that doesn't work use large enough toggle bolts to secure bracket to wall.good luck
250110
I experienced the same issue, to solve it, first; I squeezed the tab with a pair of pliers, (flexing it a bit to loosen it up), then, while inserting the plug, I angled the tab into the hole on the frame (as much as possible anyways), then once its was all lined up, I just gave it a good sack down on my work bench and voila! Success! Although it seemed like it was hard and maybe even a bit brittle, I really doubt it will break.
1147881
I would suggest getting someone to help. First you need to remove the stand. Also, you need to get a bracket kit that is compatible. I bought mine at Best Buy.Mine was not difficult to figure out once the bracket kit was attached. But, I had a handy man in my building help since it was a bit heavy to lift.
749532
Ours had the same issue. I had to push the buttons harder each time to work and then eventually nothing worked. Ordered a new wall mount and worked immediately. I checked wires too thinking that would be the issue. I think they just have a certain lifespan.
1214062
Harold: Bought my unit two weeks ago and just installed it last night. My desk too is up against a wall... and it works just fine. As you expand the unit for standing, the legs stay put on your desk but the monitor platform moves forward... so a wall is no obstacle. That help?
1775202
I am having the same problem! I have adjusted the screw and still no luck. I am at the point of getting rid of it and buying a new one. Very disappointing, especially considering how expensive they are. Wish I could be more help
780133
My husband says there are some slots in the base that you need to line up to get it started right. Then you can screw it on more easily. Hope this will help you.
1589794
Sorry, can't help you. Mines not mounted. It just sits on the shelf of the unit.
1030416
Samsung ultraslim wallmount installation: http://youtu.be/65EHdRwhVVE Check that link if it works, if not look for it on YouTube
1743014
If I remember correctly. There should be 1 or 2 screws on the bottom to attach the plasic mount to the metal unit. You should be able to get to them and tighten them.
1860439
I don't see a way to mount them on a wall other than drilling a hole in the plastic (which might result in cracking the unit) then putting screws through into the wall. Mine are all stacked on each other.