When I try to print on cardstock. It gives me a "paper jammed" error message. The paper isn't jammed; it hasn't even gone in yet! Suggestions?
1739236
I have not had any problems printing on card stock. I think your best bet is to contact Dell and make sure you get a US rep.
1739237
I think you should try using the document feeder just above the paper tray.
565332
I never got that far, I bought it to print CD, with Mac Mountain Lion, it didn't work. All I used was plain paper and every one came out mangled on one side. So, not sure about card stock. Epson always been a good brand so maybe I just got a bad one.
1570456
Thanks for all the feedback, everyone! Sounds like some people got lucky but that in general this printer is not the one to get if you want to print greeting cards or business cards....the search goes on! :-D
1087669
One reviewer named Gregory on Dec 24 reports it does NOT print with cardstock but his review is mostly negative. I'll let you know when mine arrives!
214175
Firstly, never, ever turn it off. If you do, say there is a power cut when it is printing, the teeth in the cubes will jamb and the cost of repair is more than a new Samsung printer. Secondly, paper jams are frequent. We could solve this for a short while by cleaning all the rollers and making sure the sensor was clear. But it would soon happen again. Any paper less than 22lbs fails continually. We ended up using 25 lb paper to solve the issue for longer periods.
541415
try rebooting it by unplugging it for 30 seconds then plug it back in and start it to see see if that helps. Part of the problem is that when it jams all the way to the left and is not accessible because of the cover it is under, so you can't do anything with the printhead or the cartridges.
653802
I've only printed a few pages, and am getting this same message. If you go to the Solution Center software/app you can bypass the error message. Will not order these again.
93781
I had the same question! I use mine for card making all the time. I have had an HP all in one for several years rarely had any problem with jamming...but an original HP ink leaked and ruined the HP printer and now have to get a new printer. I seem to be going in circles with what to buy.
1623822
I've had paper jams with a couple of my printers. If you can access the rubber rollers that move the paper through, take a cloth dampened with 409 and clean the rollers. See if this helps. It fixed my Konica Minolta (my favorite one) about 2 years and the intake of this Brother Printer and it stopped jamming.
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
569789
I already have had this printer for appro 10 yrs. Has been very good & reliable until now. Was having the same problem. Found new driver. Added cartridge. Added paper (of course). No paper stuck in the feed area. Finally talked to a tech that I trusted - & he told me that this printer was past it's lifespan. So I have bought a new one - sometimes you just have no choice. You could take it in somewhere - or have someone out, but it would probably cost more than the printer. Sorry.
1164278
No answer, just want to concur. The printer claims it can handle cardstock by offering a paper setting in its printer manager software for cardstock but it always jams when trying to feed it from the tray.
807644
I looked up the toner spec and DCP-7065DN on the compatible list but actually, it won't work. I tried to install into my DCP-7065DN many times and it always show the message "paper jammed"
1486772
Try reloading the paper and add more if there are less than five paper left then press menu and print again. Check also if the paper is at the bottom of the slot. If all fail, the feeder is the problem.
1015715
I finally called a copier repair person for this problem. He had a easy, but counterintuitive, solution. Clean the paper feed roller with WD40. He explained why it worked (which I don't remember), but it certainly did work. Wipe off any excess of course.
555922
I am not an expert but I had a bad paper jam and I ended up almost taking the whole printer apart. I figured if I broke it and had to get a new one it would be cheaper than calling a computer tech over to fix it. Not sure if the help job aid will help - if you can access it it should give you instructions on how to get the paper out. Good luck.
588162
Make sure you have the paper type properly set. I accidently set mine to card stock, deactivating duplex printing for that tray.