MY Dragon Touch&reg; 9.7'' tablet has got crash after firmware flashing any one can help??
1742086
Can you still reboot or is the tablet still turn on? Did you install a anti virus. If the unit still power on and if you can access the system manager then choose the factory default setup. Be aware once you do this it will erase not only the virus but also all your document files and other data you installed. Make sure you back up your files by connecting a usb cable to another computer and access the hardrive of your tablet. Warning make sure you have antivirus in your desktop or laptop. Another way to do it is to scan the hardrive of the tablet by conecting a usb cable to a computer that has a anti virus software. If this is not going to work your tablet screen had a faulty connection to the board or burned. Cause of this if you drop your tablet, or you dont clean your tablet or moist got in and built a mold inside.
1891342
Look on freaktab.com under amlogic devices. Lots of answers to that problem. Do not install SU from playstore. Use a custom recovery like TWRP. If you tried to flash, make sure u erase everything even dalvik and cache. Do not dirty flash this box!!!
23710
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1)Year from Kocaso,Get a RMA .See Customer Service for that.
2042184
Unable to answer that question due to the tablet being bricked while updating.
652208
Why do you need the license code, unless you plan to rewrite the firmware yourself? Have you tried contacting MyDigitalSSD directly and asking them?
498280
No tablet not understand that what I recommended a known and Intal and stay well ... mine is a dragon touch 7 "
1804326
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1) Year from Kocaso,Get a RMA .See Customer Service for that.
1195594
Sorry I can't help. I ended up sending the tablet back when it all of a sudden quit working. Good Luck
1461881
I couldn't get it to run doodely squat ! It was a hot mess of OS nightmare. And the thing just got into this cycle of crashing and crashing and driving me looney. Which may not be far from where I usually am, but I didn't need THEIR help ! I promptly packed err up age sent err back, asking for a refund.I took that money and bought me a Samsung Galaxy tab3 , 10.1 in. That this very comment is being typed on now! I'm a bit of an android myself age it fits the bill quite nicely for my needs. I do though recognize that Android is not suitable for all applications, but it fits my needs as a glove fits a hand. Even if I were in the market for a MS OS machine, it WOULD NOT BE THIS ONE !Good hunting I couldn't get it to run doodely squat ! It was a hot mess of OS nightmare. And the thing just got into this cycle of crashing and crashing and driving me looney. Which may not be far from where I usually am, but I didn't need THEIR help ! I promptly packed err up age sent err back, asking for a refund.I took that money and bought me a Samsung Galaxy tab3 , 10.1 in. That this very comment is being typed on now! I'm a bit of an android myself age it fits the bill quite nicely for my needs. I do though recognize that Android is not suitable for all applications, but it fits... » Read More I couldn't get it to run doodely squat ! It was a hot mess of OS nightmare. And the thing just got into this cycle of crashing and crashing and driving me looney. Which may not be far from where I usually am, but I didn't need THEIR help ! I promptly packed err up age sent err back, asking for a refund.I took that money and bought me a Samsung Galaxy tab3 , 10.1 in. That this very comment is being typed on now! I'm a bit of an android myself age it fits the bill quite nicely for my needs. I do though recognize that Android is not suitable for all applications, but it fits my needs as a glove fits a hand. Even if I were in the market for a MS OS machine, it WOULD NOT BE THIS ONE !Good hunting « Show Less
1740902
Hi, I am sorry to tell you that I do no own this tablet any more. Why? because it is no good.If you didnt buy yet, dont buy it. Jucimar
188505
I'm not sure, but also not sure I'd recommend the tablet overall. Mine started freezing up after I had installed a total of four apps!
885815
I had the same problem. I have no idea what the answer is. I returned mine because the screen stopped working after less than a week. I really wanted to love this tablet.
473755
I really don't know where you can get it fix because, I used the squaretrade warranty that I got for it and they are going to reimburse the money. It wasn't worth to get another one of those tablets anyways its not a good tablet.
643519
Sorry, I cannot help you as I returned the Tablet to the vendor. Thank you.
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
1572025
Dear Rachel, I am sorry to hear that you met this problem. This is not a problem of the tablet. It is the Google play's problem. You can solve it by clear cache. Here is detail steps: 1.Go to Applications (or Apps) &gt;&gt; All (far right) 2.From all apps select Google Play Store &gt;&gt; Clear Cache and Uninstall updates 3.Again, from All&gt;&gt;Download Manager &gt;&gt; Clear Cache and Data 4.Finally, All &gt;&gt; Google Services Framework &gt;&gt; Clear Cache and Data 5.Switch tablet off and restart Or you can refer to solutions on google play: https://support.google.com/googleplay/troubleshooter/4592924?hl=en&rd=1
1345210
Or try a hard reset hold the power button and the down volume button down for twelve seconds tablet will reset itself. It didnt work for me