please email me instructions on how to keep my keyboard on. It keeps shutting off. I have turned on the bluetooth on Nexus and it has found my keybrd.
1740036
After I turn my keyboard to "on" on the switch on the side, it will go to sleep after a few minutes of not being in use. However, if you press any key on your keyboard (sometimes 2 or 3 if you happen to be impatient like me) it will turn back on, since it is already paired with my tablet.
1740037
The only thing i can thnk of is pretty obvious, but for what its worth, make sure the k/b is charged, and nexus too. Otherwise I have no idea what would make it turn off. maybe somebody else would know
858816
Suzannah, I wondered the same thing. As far as I can tell the light comes on at first on both occasions but then shuts off. I mentioned this in my review there should be some indicators showing keyboard on, charging or needs charging. I also found that if there is a small lapse of time in typing, the keyboard goes to sleep and it takes 3 to 5 seconds to reconnect.
1563184
I agree with Pete, I had this happen but if you flip the Nexus around (180 degrees), putting the on/off switch and volume switch facing in the downward direction it will not turn off. I hope that helps.
28980
not smoothly, I connected an android nexus, then an Ipad, but had difficulty switching back to the Android. I eventually blew it all out and reconnected to the Android, but there are better multipairing keyboards by logitech, although not this compact. If you need smooth multipairing, try the Logitech Bluetooth Illuminated Keyboard K810 for PCs, Tablets, Smartphones - Black (920-004292) but that is a full size keyboard, so if you want something semi-compact, designed for travel, and don't mind tinkering to switch between hosts, go with this
1729504
If the keyboard says that it is connected to the Bluetooth then try disconnecting an reconnecting the keyboard to the Bluetooth. Also make sure the keyboard is fully charged. I have noticed if the charge is not practically full then it will drop the Bluetooth connection frequently. Those are my two best guesses.
1040512
EXACTLY! It won't go off. I sent the keyboard back immediately. Sorry, 451jude
634494
Mine works perfectly, but I have to say the instructions for pairing were wrong. Don't recall what the problem was, but I resolved it fairly quick. The blue light on the keyboard comes on at the beginning when you turn the keyboard on, then quickly goes out. Make sure you've turned on Bluetooth in Settings (it then backlights on the drop down menu on the Home page. You can turn it on also on the drop down menu where the backlit icons are.).
1025938
It didn't occur to me to try but I would have thought that most of the issues would lie with Android i.e. they would be independant of the keyboard itself. Does android have a key assigning function? I haven't seen one so you migth need an app. Sorry.
1838911
This is day one for me. I have had the keyboard for like 3 hours now and just started using it. The #1 key next to the tilde key is sticking right out of the box. Was hoping someone had a suggestion about the sticking key issue. Otherwise I will have to return this product :-/
2271547
It is not charged up enough. I had the same issue and once I charged it, problem fixed! When it's plugged in, make sure the light comes on to indicate that it is charging. I absolutely love this keyboard. Don't give up on it.
2218282
Have you got it to work before? I purchased one of these keyboards and had to RMA it twice. I got my money back after that and ordered another. I never got mine to work though, even after extreme internetting to find a solution.
1122589
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support. UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved.
1830303
Ok, I returned this product but I will try to help you to the best of my ability. 1. Make sure your phones bluetooth is set to on and discoverable. 2. Turn the keyboard on, there should be a key or a button on the bottom/side either on the keyboard or next to the charger port and press it so that the keyboard is in sync mode. 3. The keyboard bluetooth should pop up on your phones screen and then you follow the process. It should prompt for a security code which I believe is factory set to 0000. This is a standard bluetooth set up for most devices. Hope this helps. Let me know how you make out. Ok, I returned this product but I will try to help you to the best of my ability. 1. Make sure your phones bluetooth is set to on and discoverable. 2. Turn the keyboard on, there should be a key or a button on the bottom/side either on the keyboard or next to the charger port and press it so that the keyboard is in sync mode. 3. The keyboard bluetooth should pop up on your phones screen and then you follow the process. It should prompt for a security code which I believe is factory set to 0000. This is a standard bluetooth set up for most devices. Hope this helps. Let me know how you make out.
371624
Thank you for following up with me. I actually got the keyboard to work properly. It was probably my lack of knowledge. So all is well with my keyboard and I love it. Thank you
2010639
Sorry haven't encountered that problem yet. I have used this keyboard for a while and havent encounted that problem yet. I didnt find any directions that may have answered that question either. I'll do some research and get back to you.
1060311
I have the same problem despite trying several times. The instructions say 4 digit code but it always shows a 6 digit code. I enter the code and it pairs but still the keyboard will not work. Has anyone figured out a solution or is it a defective keyboard?
374426
Hey! So basically what you need to do is turn on your tablet and make sure the Bluetooth is on. Once it is on turn on your keyboard. Once the keyboard is on and the Bluetooth is on in your tablet press the circle butting at the top of the keyboard it should be in the middle of the top of the keyboard. Once you press that it should pop up as something you can pair with your device click pair with device on your tablets screen it will say press a certain number combo on it and then it will work! If your keyboard still isn't working try charging it and then do everything I just said! Hope this helps Hey! So basically what you need to do is turn on your tablet and make sure the Bluetooth is on. Once it is on turn on your keyboard. Once the keyboard is on and the Bluetooth is on in your tablet press the circle butting at the top of the keyboard it should be in the middle of the top of the keyboard. Once you press that it should pop up as something you can pair with your device click pair with device on your tablets screen it will say press a certain number combo on it and then it will work! If your keyboard still isn't working try charging it and then do everything I just said! Hope this... » Read More Hey! So basically what you need to do is turn on your tablet and make sure the Bluetooth is on. Once it is on turn on your keyboard. Once the keyboard is on and the Bluetooth is on in your tablet press the circle butting at the top of the keyboard it should be in the middle of the top of the keyboard. Once you press that it should pop up as something you can pair with your device click pair with device on your tablets screen it will say press a certain number combo on it and then it will work! If your keyboard still isn't working try charging it and then do everything I just said! Hope this helps « Show Less