Any idea why this unit isn't playing DVDs (not Blu-Ray, regular DVD)? Read the Windows install disc fine, but no DVD playback!
1753498
What version of Windows are you running? Windows Media Player 12 displays scrambled DVD content in Windows 7. Search Microsoft Support KB2709981, for the update. On the other hand, IF you've installed Windows 8... "Windows 8.1 and Windows 8.1 Pro [do NOT] come with DVD movie playback capability." Microsoft will gladly sell you Windows 8.1 Media Center Pack which is ridiculous. Suggest installing VLC media player. Hope this helps!
1753499
Does it recognize the DVD if it does it could be a program issue. Also I would check the drivers to see of everything was installed.
1753500
DVD playback works for me. I am using Win7 and Windows Media Player. Have you tried a different DVD?
1753501
Depending on your operating system you may need software to read the DVD and decrypt them. Try installing VLC media Player or Media Player Classis HD (MPCHD). Or you will need powerDVD to read.
1241580
i have had success with playing the DVD on various machines by using the FINALIZE disc option. use SETUP, then DISC EDIT, then FINALIZE and choose YES.
2100050
I've got one that has gone into this same problem as described: Just cycles through one disk after another saying 'cant read this disk' Has anyone found a solution for this? Blue SA-CD and Multichannel lights are on. Will not even recognize standard store bought DVD's currently.
1918500
Yup....it seems there are problems. My player just stopped playing DVD video discs (ie any non-bluray disc). UGH...very frustrating. I must admit that up until now I've been very pleased with the player. All I can figure is that its one of the latest firmware upgrades. Back to the factory...
1845442
I never had to do any of that with mine, thank goodness. I use DVD-R, I burned, I finalized, and they play in my Samsung and my Mac Mini's drive.I had something odd happen the other day, though; a DVD I ordered from Netflix wouldn't play, even after I cleaned it up, but same DVD would play in my computer's drive. It was a foreign film, but I wonder what it was about a commercial disc that would make the Samsung spit it out every time, telling me "please check the disc"? That's the only time that's happened! I wonder if by now it's time to clean the laser.
1080640
You need BluRay player software. If you do not have it, this unit will play CDs and DVDs on the players that work for those, but you need BluRay software to play BluRays.Jim
501215
Are they cd's or dvd's? Either one should play. I'm using Windows XP and have used the drive for both.
1795826
Mine was working great until a few weeks ago it quit playing BD's after upgrading the firmware to the 169 version. No problem with DVD's. I've done the firmware upgrades to version 179 and still having the same issue. Nothing on the Sony website about this issue.
1479531
Yes it plays Blu-ray's on my pc just fine. Try downloading Blu-ray disc advisor, it will tell you where your problem is.
1174708
The system wouldn't read a disc at all, so I just bought a new system. I have yet to take a look at what the real problem might be.
295972
I have not tried either. I use my exclusively for backup purposes (Data). However, I would be VERY surprised if it wouldn't play both DVD and Blu-ray movies and do it well.
1966267
It did in the beginning and then it just quit playing them. I took it to the Geek Squad and they were unsuccessful in getting it to play DVD's again. Evidently, it has something to do with the Windows 8. They told me that I could buy a Video Media Center from Microsoft to resolve the problem but since they were not able to install a "Free" Video Media Center, I declined their offer.
188194
My unit just arrived a couple days ago and I am unable to play video using Windows Media Center as well. I tried downloading the "latest" video drivers from Asus, which were months old - even more outdated than what was already installed! "Updating" (downdating?) the video drivers did nothing to improve the problem. The video files play perfectly on the PC using Windows Media Player; but not Windows Media Center. I get audio and a motionless garbled or black picture only.
454362
I found that I kept having to restart the DVD on process until it finally "caught". But eventually it did work. (I had a very primitive DVD player.) Just keep trying and eventually it will play for you.
648393
My unit plays all region DVDs. IT will play some Region 2 Blu-ray, but not other Region 2 Blu-ray. Anybody know why? Examples: it will play The Wicker Man region 2 Blu-ray, but not The Shout Region 2 Blu-ray. Please advise.
512416
I had the same problem: it suddenly would not read discs, CD, DVD, Blu-ray...nada, zero, zilch. That happened on the 86th day after purchse, so I went online the next day and submitted a warranty claim. Two days later, I contacted an agent who insisted the unit was out of warranty because the "system" said so. He refused to count the calendar days and said there was no supervisor available. I contacted another agent the next day who said, that by his calculations, my unit was under warranty and very quickly got me an RMA and shipping label. ...pays to be persistent...
724360
I have two of them and they both play CDs and DVDs just fine . I would recommend updating the firmware to the most current one . You most likely though will have some issues playing some of the newer blu ray releases but otherwise it's a great player . Good luck