My funnel is split up the sides of the bottom part. Evenly, like it was made that way! I don't know how else to describe it. A defective one?
1736382
I bought this and it does not have splits it looks smooth like it's pictured. Hope this response helps.
2070094
Btw, same thing happened to me. It means that your filling it too full and this isn't designed to do that much work. Plastic parts ya know.
1076766
If neither of the other answers here works, you might have bent the top tubes. That happened to me and one actually BROKE. Don't try to get the manufacturer to make good on his warranty. He'll tell you that you used it wrong and it is not defective (see my other review: http://www.amazon.com/review/R2217KI7AHEUHY/ref=cm_cr_pr_viewpnt#R2217KI7AHEUHY)
1808453
This didn't happen to me, so I would assume that it is not normal and is the result of a manufacturing defect. If you bought it on Amazon it's easy to get a return authorization, order a replacement, use the questionable unit until the replacement arrives and then send it back. I would do that simply because it might keep coming apart in the future and at that point you wouldn't be able to return.
1808455
Mine did not separate. In fact, I can't pull it apart so I would not think this was normal and I would exchange it for a new one.
2251397
What makes it have two sides is: That's the way it was designed and molded.What you see on any image of the dispenser is exactly what it looks like on the back (Other) side. Only upside down. Of course if you turn the otherside right side up, you're ready to go another week.Each gigantic chamber has a "\" sloped ramp dividing each chamber into a front and a back.
988413
I had to rig up a more effective diverter with a piece of plastic and two clothes pins. Works good this way. I do not know why the diverter did not work properly, I even called the company to ask. I made sure it was clicked in the way it was suppose to be but I was unhappy with the results. Good idea, but...
1071446
We had this happen when we turned the handle in the opposite direction it was supposed to be turned. It would still make motor noises, so we thought we were operating it correctly. It's much easier to crank when turned in the wrong direction than when turned the correct way, that's the only way I can remember which direction to crank it. I'm not sure if that's happening with your separator. My other guess would be that it isn't being cranked fast enough or long enough before letting the milk through. I hope that you can get it to work, good luck.
2088534
I think it's defective if you mean you have lateral motion when opening the press away from yourself. The halves on mine don't allow for that, sorry but yeah I imagine the hinge is not fit properly.
2208734
My wife had same problem when she loaded each side and then presssing the two sides together. She solved it by not loading the two halves and then pressing it together. It came out perfectly when she assembled the two halves and then pressed the butter in from the slot on the bottom!
761715
Unusual problem. I have many of these and they all worked well. I had to trim all the excess plastic off the sides with a very sharp knife though but then everything fit perfectly. If it doesn't fit then sounds like a mismatch of parts and you should return to supplier for a replacement.
1552557
The same problem I have with mine. I think that's the way it was designed. Poor design! Returning it ASAP!
1973926
Mine has warped at the ends. Not safe without adding material at the ends so it doesn't trap a foot and chop it off. I have five of them and they all have done the same with warping. My bottom tray is not staying in place either. the track at the bottom doesn't hold it in place. Will be looking at a different brand.
257632
I had the exact same problem with mine! After two years of use I started noticing black plastic just like you... when I examined the bottom chute where the ice comes out I noticed the plastic chute seeming to split in the middle. I took off the top screws and examined the insides but could not see anything wrong... I assume the pieces are coming from the plastic starting to split. I ended up getting a new unit ... from what I have read in other reviews this thing has a limited shelf life and will break after a year or so... Since I love crushed ice in my drinks I just ended up getting another one because there seems to be no others on the market that can do a better job... the ' pro ' model should be all metal if you ask me and use no plastic at all... maybe they will make a better unit by the time my current one breaks...
601750
Mine did not come like that. I would contact the seller and request another one. If you cut out each word chances are it would not be straight. It shouldnt of came that way. Hope this helps as I would not even mess with it.
888405
Sorry, I have the same issue and didn't know what to do, so I glued the one cup that had cracked at the top seam...which kept the liquid out of the inside gap...other than that, they keep things hot longer, so I keep it with the cracks and all.
804984
Same here. We just pulled it all the way out and the carefully let it roll back in clean watching the line so it didn't "stack up"and was evenly rolled. Hope that helps.