I keep getting scramble on TV and cannot view any channel, how can i fix it
1756897
you can see the menu of the machine? Try to chance the input, in my case i still use the av cable. At the menu you can choose the sat and scan for the channels.
1756898
Dish is not aligned. make sure the Dish is tuned correctly and the receiver is set to the correct satellite. (example galaxy 19) you can Tune the dish using the menu on the receiver which gives you the signal strength or you can use a dish meter like a bird dog that dish installers use in the field. if you're a first-time dish installer you should probably hire somebody. you can find dish installers on Craigslist or Angie's List that can do residential FTA dish installation.
1756899
I just got it, I am trying to figure out how to get it working. the screen is dark and barely I can see anything. I contacted the company to get answer, I dont know what to do. first time when I bought the small one, it worked good, till it brook, this time, I thought, I would be the better one but so far, it is not working
1756900
You are not giving enough information to help you. Is this the first time you connected it up? Are you aimed at the FTA satellite located at 97 degrees on the satellite arc? Do you live in the USA, (as I assume) or are you trying to receive some satellite in another country? I assume your X2-FTA box was JUST NOW INSTALLED... and you are trying to adjust to find the satellite? If you aim the satellite dish at the FTA "bird" located at 97 degrees here in the USA... you will receive about 200 channels that are NOT scrambled. If you live in a country other than the USA... you will have to research what FTA "birds" are available in your country. If, however, you tried to connect an existing dish-network or Direct-TV dish to this box (here in the USA)... then yes... all the channels are scrambled! This box is not a box that allows you to UNLAWFULLY receive satellite channels. It is an FTA satellite box. You must use a 36 to 39 inch diameter dish and aim it at the proper satellite to receive the Free-To-All channels. You can go to various FTA websites and research scrambled channels... or other issues... just do a search on google for fta websites.
1756901
I don't have enough information to be helpful. If you have confirmed that you are aimed correctly, most of the channels you can receive are not scrambled. If you are aimed somewhere else, most channels will be scrambled. My next step if I were you would be to double-check your alignment.
675796
unsure but issue sounds like a problem with your cable provider if its only affecting certain channels.
239865
This device does NOT work with scrambled cable/qam channels. If you are paying for premium cable channels they are most likely scrambled and this device will not be able to decode them. Even though we do not officially support cable/qam, this device will work with free/basic cable channels and allow you to bypass your tv's broken coax input.
1781802
There are words on the receiver that are hard to see but Make sure the short end of the coax is screwed into the TV coax and the long end from the antenna to the receiver (marked ANT) then make sure the power cord is plugged in, if it is plugged into a surge protector, make sure the surge protector is turned On. Auto-scan channels again. Does this help?
1975188
I'm having the same problem. Worked great for the first month or so, had about 15 channels (Pretty much the maximum amount of channels for my area). Then one day I turn on my television, and I only have about 4 channels. Pretty irritated about it myself! I've tried a variety of different positions for the antenna with no luck. Let me know if you find a solution!!
1418286
Christine, I would check the following: 1. Connection - make sure the hdmi cable is secure. Also if you have an old/cheap hdmi, I've been told investing in a new/higher quality can benefit, however I haven't tested. 2. Make sure you are set up for hd from your cable provider. If not you might be able to tune the channel, but if your box isn't hd you won't see the inproved picture. 3. Make sure you select the hdmi option the the tv selector (if you have the older red/white/yellow av cables plugged and are using those by mistake, they won't give you hd). 4. If you're streaming (watching amazon, vudu, YouTube, hbo go, etc) despite these sites offering hd, it is dependent upon the speed of your internet connection and you may not be receiving hd. If you've accouted for everything listed, I would call your cable provider. There may be an equipment issue (their box). Actually when I set mine up I had to so this as I was receiving a picture issue, but after a reset it has worked fine since. Hope you this helps and you resolve the issue.
335992
please contact me i have the same problem,tv is brand new,thanks tony.tonyr54321@yahoo.com
5869
Go to your TV and scan for channels. Your TV will have a function that will allow you to do that. Once you scan for channels, you should see all the over-the-air channels. If you don't, reposition your antenna and try again.
1282036
Tom,Like you, have a Samsung HD cable box from TW. Connected HDMI to my Pioneer Plasma. Problem I am having is when changing HD channels picture is scrambling for about 5-10 secs before coming in. Analog stations change without a problem, just in HD. I switched out the box twice, same problem. Had a techinician come over, he switched out the box again, same problem. Put the component connection and works fine. Tells me it's the monitor. Pioneer says that's ridiculous, it's the cable box. I have been reading numerous threads about this problem. It's the TW cable box, it does not have the proper software to support HDMI. You have to call TW up and complain and see if they will fix the problem.R Tom,Like you, have a Samsung HD cable box from TW. Connected HDMI to my Pioneer Plasma. Problem I am having is when changing HD channels picture is scrambling for about 5-10 secs before coming in. Analog stations change without a problem, just in HD. I switched out the box twice, same problem. Had a techinician come over, he switched out the box again, same problem. Put the component connection and works fine. Tells me it's the monitor. Pioneer says that's ridiculous, it's the cable box. I have been reading numerous threads about this problem. It's the TW cable box, it does not have... » Read More Tom,Like you, have a Samsung HD cable box from TW. Connected HDMI to my Pioneer Plasma. Problem I am having is when changing HD channels picture is scrambling for about 5-10 secs before coming in. Analog stations change without a problem, just in HD. I switched out the box twice, same problem. Had a techinician come over, he switched out the box again, same problem. Put the component connection and works fine. Tells me it's the monitor. Pioneer says that's ridiculous, it's the cable box. I have been reading numerous threads about this problem. It's the TW cable box, it does not have the proper software to support HDMI. You have to call TW up and complain and see if they will fix the problem.R « Show Less
1304022
I have the same problemb. And frankly I'm dissapointed I thought you could switch channels too
287876
i am not sure what the problem is for you; my friend who purchased 6 of them had to change the channel but got them all to work.
1808356
it sounds like the remote was disconnecting I would try a different channel. I have never had any problems with mine
1610704
Helen, where is your TV and antenna located. If your TV is inside of a cabinet, this would cause you not to receive all the TV station signals. Also, if someone can help you find a Customer Service number in the manual, I would give them a call and they could try to work with you by phone to get the problem resolved. Hope this helps.
1495511
Try moving it around and rescan it every time you move it. That's what I did and I finally got 25 channels. Move it up higher, down lower, across the room a bit, and then to the other side. Keep moving and scanning until you get more channels. I don't know what else to tell you. I hope it works better for you.
1866096
My first bit of advice would be to isolate the source of the problem (is it the TV or converter?). Try hooking it up to another TV (or a friends, etc). Incidentally, I have mine hooked up to a Sony TV - works great (knock on wood)...Good luck...
504206
u will get ur local unscrambled channels,i have two of these and love them it will take a while to go thru the channels and set them up. No coax port on a tv? whats next? looks like u will have to rent a box maybe that was the plan all along by not adding a coax port. would like to know what brand it is if u dont mind.Or is this a monitor/display u are using?
1888858
it did not work on any of my tvs due to what, i do not know i live on a metropolitan area where there are plenty of spanish channels and english channels and i did not get any signal at all