Has anyone else had a problem where the power button on the case cracks, and can no longer be locked?
1742196
If that has happened to you, I would contact UNU customer support so they can assist you with a replacement. They have good customer service.
1742197
Yes, I have received a replacement bumper from Unu. I sent a request in to their technical support.
1742198
After owning it for 5 weeks, I have not had that exact problem but the case itself has cracked and is now unusable. I have contacted Amazon and they will not allow it to be returned. I then contacted the manufacturer and they are ignoring me. If you haven't bought it yet -- don't. It was my second one. After pretty much the same experience with the first one I bought, I took a chance on a second one because I loved the concept. It has great potential, but they haven't figured out how to make it durable enough to last more than a couple of months.
1742199
I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal... » Read More I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. « Show Less
441083
I was having the having the same problem when I first got my case. What I did was cut slits in the rubber on the two long sides of the button , so that rubber button has more room and freedom to move. Worked for me
1527599
It happened to me too, broke at side bridge at buttons, This is my second one, because great colors and slim fit I order other one. Because its only under $10 I really did not give much importance to warranty part of it.
1884119
I've had this unit for over 3 years and never had a complaint. However, for the past 3 weeks or so the power switch became increasingly hard to turn on/off. This weekend, I went to turn the unit on and heard a faint snap sound. When I shook the monitor, there was something rattling inside. When I opened the unit up, the super tiny power switch had broken off the motherboard inside. It still worked if I held it in place, but wouldn't stay together. So...now I have to replace it with the newer model since the MBP36 is discontinued. The MBP36S doesn't pair with my current camera either.
2074644
I couldnt tell you..We didnt have it long enough..We had a problem with the power button sticking and when we went to press the power button the screen cracked..good luck..
1733708
Mine broke too and I found out the hard way that the one I bought was counterfeit. I called Griffin direct and they gave me 15% off a genuine case. It has been six months and so far so good!
638573
Technically yes, mine actually won't turn off if it's in the case even if I'm depressing the button (I don't know what the technical cause is behind this) - so I have to slide it out of the case to turn it off. Additionally, the material is not rigid, so it does cover the buttons sometime. I can access the volume button though.I actually recently ended up getting a new case. This one was really cool, but the inconvenience became a little too annoying for me.
1105993
Nope, I have not had any troubles with either of the power or volume buttons. I've pretty much forgotten that my phone has a case. It's that good!
750099
Yes. The button must be pressed very hard to show the power options. The case protects the phone but is too tight. The phone actually performs more reliably with the case removed. The case does protect the phone.
1470979
No, just a hair too tight which causes power button issues. Get the case ment for the retina mini.
1563187
You may be putting the power button side into the slot, try flipping it around. If that doesn't work, I'm not sure what to tell you. Good Luck!
1717622
depending on what happened. Maybe your button got stuck within, continuously pressing the motherboard. Or maybe you hit mp3 really hard multiple times. Mines finally broke due to hitting a lot in the gym and putting inside laptop case where it ended up getting its button getting stuck within mp3 device.
2006800
Not sure. I bought mine over this past weekend based on reviews that were posted before the phone shipped, which meant the reviewers probably reviewed the case before they tried it on their phone. Since the phone started shipping (On Nov 1 or later) most reviews are reporting the same problem with the power button not fitting properly. I am returning mine to Amazon and will buy another brand of case.
2006801
My best guess is 50/50 whether you get the power button issue. I ordered mine on 11/3, and received it on the 7th. My case is perfect- no defects or button problems. Spigen CS says in this thread that they'll have replacements on Nov 11th, maybe wait until then...
334183
I have not had a single problem with mine. I would try a different outlet, you never know. The power button is the center button on the top row directly below the digital temp display
2071564
The power button does not stay in the "on" position. You have to hold the button in to make it spin.
2006796
Spigen SGP says: "Thank you for letting us know! If you are having issues with your power button, we'll send you a replacement part to fix these issues, we'll have them around November 11 for shipping! Just send us your order number and let us know your issue through Amazon messages and we'll be happy to assist you get a fully functioning case. Thank you and hope to hear from you soon!"