Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore it's not coming out it's trunk. Also, there is more vapor coming out the bottom. Is it normal? Or maybe i assembled it wrong? Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore... » Read More Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore it's not coming out it's trunk. Also, there is more vapor coming out the bottom. Is it normal? Or maybe i assembled it wrong? « Show Less
18611
I have same problem. What can we do to solve it, I tried to find the manual with no success.
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
643687
The internal fan is broken, same with mine. Opened it up and its a cheap computer fan. I replaced it for 4 dollars at a computer store and it works. If you're under warranty, send it back or take the risk and replace the fan.Good luck
643688
This happened to me too, but in my case I just wiggled the tank so that more water pours into the lower reservoir and the mist stopped coming out the sides.
643689
The same thing is happening to me. I noticed since last night that the fan inside the unit is not working. The vapors just collect at the bottom of the base and stay there. Guess have to open the whole unit and order the kind of computer fan currently used inside that unit.
1609694
I think you have a faulty humidifier. Mind did the same thing. So I emptied it and started all over. I did not leak again but the vapor did not come out of the top funnel, it came out of the seam in the bottom of the humidifier. I returned the item.
2122412
I have had similar problems with mine. I have to play with the flame size adjustment on the bottom of the insert. I've also had issue with the insert not wanting to recharge it's butane. Over all I am unhappy with this lighter insert.
1606608
Hmmm. Strange. Can you give me a little bit more info. I'm not sure what you mean by air coming out the side. Terry.cobb@gmail.com
329160
I have had a the same thing happen, only mine didn't happen until several months after use. I'm not sure if this is the right thing to do, but I just "pop" it down with my hand kind of hard and it starts. As Scott said, it started doing that after I didn't get it sealed and it leaked. So I am guessing that there is just some "gunk" in there causing it to stick. If you wouldn't mind, please post what you find out from customer service. I am still able to use mine, but it continues to stick occasionally.
1391170
Do you hear the motor speed drop as well? And are you running the hot air rework at the same time. It did it to me the other night I had the iron, rework wand, and the smoke absorber on all at the same time. And when the heating element kicked in my air would drop. Then come back when the iron turned off, then start again when the iron needed to heat. Did you remove the red plug from the bottom? And if that fails crack it open and see if any lines are loose, or cracked. If all else fails write me back and I'll help ya more if I can.-patrick
431047
this has not been a problem for me. Are you zeroing it out? Has this been a problem from the first for you? Mine has always settled in, but there are occassions when it does kind of go back and forth between for example 27g and 28 g if you are really on the edge of a little more than 27g and a little less than 28g. I hope this is helpful. If yours is bouncing all over then perhaps you have a defective one. I hope this is helpful. Good Luck.
1559093
The oscillator is likely broken. I had the same problem. The fan was working, but no vapor. I called Venta directly and he told me to take the cartridge out and try again. Still got no vapor. He said it was the oscillator. It was just over 1yr old, but I had only used it a total of about 4 mos the previous season so it was out of warranty and I was out of luck. I had one previously for almost 6 years and it worked great. I wouldn't trust this model anymore. To expensive for a one year warranty when so many seem to fail.
1984266
Hi Caymansarah: I bought the Vapor and really like it. I have similar measurements to you so you should be ok with this product. I have found it comfortable and fully adjustable. Nathan has some great products and i've been pleased with everything I have purchased from this company. Go for it. Hope this helps.
1420351
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck.
1777504
Hey Chris,This is a real stumper.....I had this thought when I remembered setting up the other day. Were the wands inserted all the way in? I noticed that at first they hung up part of the way in and I had to find the sweet spot to get them to seat properly. Also were the white baffles on top level? I had to really push mine down to get them even.Keep us posted.....
736217
I've found that it only makes this sound when the water vapor is being released. You'll notice if you select an intermittent setting, it only makes the trickling sound when the vapor comes out.
636094
Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your local weather allows it) should eliminate that problem entirely. Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your... » Read More Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your local weather allows it) should eliminate that problem entirely. « Show Less
213688
Ive always wondered if "sealing" around the edges with a wax or something similar would work. Or does the majority evaporate from the wick? Im going to try it with mine and see how it works... will report back.
186496
I had the same issue and it took a while to figure it out. Since we use it rarely we don't recall how we finally did it. If I recall correctly, the pump mechanism really does not let the air out. I think we took the mechanism off the mattress. You'll have to experiment with it.
1283188
This is not a vaporizer,this is an air purifier. If there is steam coming out of it,then there is something wrong with it! However the air that comes out of it is cool.
957701
we went thru everything. finally retbloc which urned it to the company and reported the lurex was installed incorrectly which blocked the exhaust port. the net was also full. these two items contributed to the igniter not receiving ample airflow. since the weather has turned chilly, we haven't set it up to see if that resolved the problem.