locked to at&t ? i was interested to buy this so i searched the web to find all the info i could and then called at&t cust svc who then said they contacted acer and told me the device is theirs exclusively and cannot be unlocked. can anyone please confirm this as i read it is wcdma 1900/2100 and i am usually deployed overseas where it should be compatable. thanks locked to at&t ? i was interested to buy this so i searched the web to find all the info i could and then called at&t cust svc who then said they contacted acer and told me the device is... » Read More locked to at&t ? i was interested to buy this so i searched the web to find all the info i could and then called at&t cust svc who then said they contacted acer and told me the device is theirs exclusively and cannot be unlocked. can anyone please confirm this as i read it is wcdma 1900/2100 and i am usually deployed overseas where it should be compatable. thanks « Show Less
1751232
Unlock code took me 5 days to receive. I wrote an email to acer asking for an unlock code. They responded and said they needed the IMEI number. I wrote back with it and they said AT&T; would send it to me. 2 work days later, I received the unlock code with directions on how to use it. It worked perfectly. I love my A501!!!
1751233
The tablet is locked to AT&T.;I had to write to Acer and get the unlock code but that route might not work for evryone.It depends on the customer service rep that you talk to. Mine was nice and sent me the code.Hope that helped.
1751234
I am glad it worked out for you. Once you get it unlocked, you have the best tablet in the world. I rarely use my laptop now. I always take my Acer 501 while travelling and it has never failed me yet. Next I will send you a list of free apps that have turned my tablet into a monster!Enjoy!
1106928
The description of the Phone on Amazon says : Unlocked phone, this means it is unlocked from AT&T; and you can use it with other carriers in USA or around the world.I didn't verify if the phone is really unlocked , as I use AT&T; in USA and didn't try with other carriers in US or foreign countries.But I would guess the seller is honest and the phone is unlocked as per product description.If you use the phone in USA with another carrier than AT&T;, then you know it is unlocked, and this is valid in every countries in the world.Sorry , it is the best info I can give
545121
The phone is capable of working with T-Mobile LTE. To my knowledge, there are no separate versions for different carriers. I ordered mine online unlocked and I have successfully used it with T-Mobile, MetroPCS, Wind in Italy, and TIM in Italy. Most likely you have some wrong parameters specific to AT&T still in the phone. Did you try resetting it? If you can, just stop by at a T-Mobile store and they should be able to fix it for you.
642263
Yes you can do that mine was locked to AT&T but I unlocked to use when I went to Europe. How broken is your other q10, inbox me about that
1215322
As far as I know the RM-937 which I have is the "international" version.... mine was unlocked and all I did was get a nano lte sim card from my provider and worked fine.... I guess you would have to do the same, tell at&t you have a unlocked phone and you need a sim card they should be able to help..... hope that helps......
58520
If you are able to unlock it from AT&T; yes, you should be able to use it since T-Mobile also uses GSM. If you are not able to get it unlocked from AT&T;, then it is limited to AT&T; service.
43632
Brandon, Thank you for considering Urban Wireless. This phone is both gsm unlocked and Verizon. If you need an AT&T; phone, I have just one left. It's the exact phone just locked to AT&T.; Brand new sealed. If you make this purchase I will ship out the AT&T; phone. RegardsChris
1550628
The phone was delivery locked with the unlocked code in the same packages.I am using this phone in other country. In this case the telco use the same band than AT&T.;This phone include off course all apps from AT&T; and dont include others like glance.I suggest check if the band offered by this model are the same like verizon.
1938580
I contacted Amazon and they refunded me $25.00 to have the phone unlocked. I contacted Cellunlocker.net and they provided an unlock code for $25.00, my phone is now unlocked and working with my UK sim card. Any one else recieve a phone that was not unlocked?
1341733
The phone is capable of working with T-Mobile LTE. To my knowledge, there are no separate versions for different carriers. I ordered mine online unlocked and I have successfully used it with T-Mobile, MetroPCS, Wind in Italy, and TIM in Italy. Most likely you have some wrong parameters specific to AT&T; still in the phone. Did you try resetting it? If you can, just stop by at a T-Mobile store and they should be able to fix it for you.
927052
The phone I purchased was "locked to ATT" and it worked just fine on my ATT plan. Locked means it works on one particular carrier, and in the case of the phone I bought that was ATT. HOpe this answers your question.
603114
Hello Kim, Thank You for contacting us!I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an Unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile," ""AT&T;,"" or others.Thank You, Hello Kim, Thank You for contacting us!I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an Unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint,"... » Read More Hello Kim, Thank You for contacting us!I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an Unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile," ""AT&T;,"" or others.Thank You, « Show Less
1677575
Same thing happened with mine, I kept it, AT&T; works fine in my area. And the only problem I would have had is with the locked boot-loader. And that it was updated beyond where I can root it. Would not suggest buying from this one if you need it to be factory unlocked.
1295325
Hello Debirmer, I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an Unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field on the left hand side and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile," ""AT&T,"" or others. Thank You,
1327487
No Jin, until now, I was unable to unlock the 3G from ATT. I live in Brazil and Im using an external 3G modem to connect. I hope I can find a way to unlock it, Samsung said it is not up to them, ATT said they do not unlock tablets, only mobile phones. I wasn't aware of that...
2123008
Hello Amazon Customer, I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field on the left hand side and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile," ""AT&T;,"" or others.Thank You, Hello Amazon Customer, I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field on the left hand side and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile,"... » Read More Hello Amazon Customer, I am sorry if there was any confusion. This phone is locked to the carrier listed, Verizon. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field on the left hand side and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile," ""AT&T;,"" or others.Thank You, « Show Less
1662859
Hi, You have to unlock it first from AT&T. I went on line to follow their unlocking process, but it didn't work and they kept saying that I was locked in a contract. I finally called them to request unlocking the phone, but they gave me a very hard time. It's unlocked now, and I was under no contract with AT&T at the time of the unlocking. Any phone would have to be unlocked by the carrier company first before another carrier SIM card can be used, either in the US or any where in the world for that matter. I hope that helps.