I just received this and there is no charging cable! Do I really need to return this and get a new one? Can't you just send me the cable?
1754686
Just wanted to say that the same thing happened to me!! I wanted the cable also but they sent me a refund.
1754687
You can also use the ones for Android phones, they are compatible!! Very convenient :D
2219069
Thank you for your message and interest in our products! This charging port does not come with the charging cord but the cord that it takes is just a standard micro USB. If there is anything else that I can help you with, please let me know. Have a great day!
1958671
contact Amazon, they will deal with the seller, the seller will be send you an email, with the return it label to shipping back and get an other one or you always can get your money back note: if get an other one make sure fully charger the first time, unplugging use until discharge an charger again. I hope it helps
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
2203782
Did you not get a charger with yours' If not you need to contact the seller and get one.
1565773
How do i get a replacement cable my cable broke and wont charge my phone. thanksdavid
1243142
I think if you bought it new it should have a charger. check the instructions to see. I bought mine so long ago i dont remember.
2009052
Did you fully charge it when it arrived? I's call customer service and if they give you the run around I'd return it.
1758229
No I don't but if it was missing from shipment I would return it as "defective" and request a new one. Hope this helps!
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1034343
I got the cord. Just return the article. Ask for return and they will send you a return for mailing and send you a new one.Cub
229508
I bought this as a gift for my sister-in-law. Before she could use it, it appears the charging port is broken, therefore, the unit will not charge. They will fix it under warranty but I have to pay shipping to and from. I was afraid repair dept might say the problem was due to abuse and cost more than I paid for the unit. Long story short, I will donate it for parts. Sorry I was not able to answer your question.
423751
Nope. And btw my charger port just went out on the phone, I had to take it in to be fixed, and the store told me it was completely refurbished on the inside! So watch out for that. I've been having some charging problems lately!
1162586
First of all was this a new device or used when you purchased it? I've bought many iPads through Amazon and sometimes little things do slip through the cracks. The charger or charger cable is one easy to over look item. Both are inexpensive to replace from Amazon If I were you I would go ahead a purchase a "new charger and cable". Worse thing that could happen is you have an extra cable or charger. Speaking from experience, Apple products are usually very tough but, chargers can burn out and cables can kink or short out. Please let me know if this works. P.S. You'll know immediately if this was the problem. The iPad will make a loud ding indicating charging in progress and a lightning bolt or plug image will appear in the battery icon.
687498
If will not charge you should send it back. Just asking!!! you did charge the this device first?
386548
when purchasing new yes,however when i purchased a refurbished one , i did not receive a instruction book or a charger and was very upset !1
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it