Good I wonder if the tool used to release featuring bands samsung? or just repair software? thanks
1743087
This team is for repair and Unlocking some phones, that ud need is a box like z3x or octopus that are good for Samsungs release, Good day
1743088
The tool is worth nothing. The buyer us so crappy that I got broken stuff and amazon never bothered to help
668004
The one I received was made by Samsung but it was just wrapped in a plastic band.
211190
there is no software for this unit .The head band will crack and break pretty soon.It is a Chinese nock off with no support.I had a pair they did not last long.
735579
Hey Jeff ii am having the same issue i cant get any of my phones to discover it. Man i think it is faulty I have tried the samsung note 2 and the android clone note 2 and neither will see it. Sorry man
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
549946
Looks like they fixed. But be careful because some sellers (like Office Depot) look like they use same product name w/ picture of headphone jack version.
1884730
Same problem. Just got off the phone with Motorola. They say that they have no information about this being a widespread problem. They also said that this set is no longer being manufactured and so any replacement would be a refurbished model. I'm not falling for that trickery, especially when others have reported faulty replacements as well. It's unfortunate, because this seems like an otherwise good solution for our home office.
1175359
I'm in the same situation. Have had this phone long time and now need to change the name for my daughter but I can't find the software. I'd love to get a copy if anyone is willing to share.
1376288
Sorry it took so long to reply. I'm not quite sure what you are asking. Are you asking about the software for the computer, the app for the phone, or are you talking about syncing the device.FYI: I use a Samsung Galaxy Note 4. Maybe you are trying to access the MAC format instead of the Window format.
1108910
I would say contact customer service but the line is perpetually down. Is the music in the correct format? Is the device showing up in "My Computer" (assuming you use Windows)? Which program are you using to sync files, if any?I would really advise you to ship it back to Amazon and get a refund because this thing is a piece of junk.
1305642
I don't know. It's been working for me. What program are you using to copy music onto them?
867569
you can go to home depot and buy the tool to fix it but the tool is very expensive. try going to your local phone company and see if they will put a new end on it ? just be aware that these phones are very staticey, mine looks good but really cannot be used.
2000638
I got it working by not running their software after attaching the device but opening the software. Not sure why this works but no problems when this is done.
1547871
There is some thing rong with the software im a tech for samsung i can fix it but you would have to send it to my place i will do it for free and keep it from locking you out of it it runing one of the old software's is why it doing it and there is 2 updates out for it but theres only one of them for customars the other one is what samsung put on it when they send it to me so i can fix it then we just send them back out with the software thats one it we have had a lot of problams with the Samsung Mesmerize. There are people that like the phone and dont want to let it go so we just fix it for them my phone number is 918-609-3336 if you would like to call just ask for Dakota and i can tell you a lot more abought the phone thanks have a good day
2025589
You can get the software from samsung's website. Then just install it or make yur own cd
1649447
Same experience. Nice to look at but abruptly stopped working. After resetting the circuit breaker each time, an SE error code appeared briefly. The repair was considerably more than replacement. Wrote a letter to president of samsung after customer service said. Too bad. It is a few months out of warranty. Immediately got a response and after jumping through some hoops got a prorated refund. Good luck.
751630
I just got new firmware 2.2 on my zune30! it was free! i was amazed.....if you don't have it yet, you should get it as soon as possible.