Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this... » Read More Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? « Show Less
323433
Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps... » Read More Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! « Show Less
323434
Just got off the phone with F.P. and they are sending out a new motor housing. I have to complement F.P., their customer support person was great, not to mention our swing is about 4 years old and we're getting the part for free. I love that "F" word...free!
323435
Our motor died too. We called the number J. Schaumberg indicated and FP promptly sent a new motor, which has been working fine for the past month or so.
323436
hi there, our motor failed as well and i phoned that same number,but when i gave them the product number and date code they couldn't find the match. could you please share the numbers that you have? we just had baby 2 and baby 1 loved her swing. svittitow@yahoo.com thanks in advance
323437
Yes we have had 2 swings that the motor has went out of. Trying to see if you can just buy the motor.
323438
I don't think it'd work. I just called in our swing. I don't know it would work. All I can say is call again and try again, if it doesn't work, ask them to help you! That's what they're their for! They are customer service!!!
1485268
No we have not had that issue. Then again, we've only had it since Christmas, but my son plays with it a lot.
2228617
Could possibly be the motor but not positive. If it's less then a yr old, take it back to where you bought it. Home Depot replaced the whole thing when ours broke. If I remember right, we didn't have our receipt but they were able to get receipt info because we had bought it with our credit card. Hope this helps!
826352
I understand your frustration with this toy, as we have experienced the same issues... I immediately changed the batteries, which helped, but overall it's just a very cheaply made toy. It still works, several months later, but only when stroked lightly with the stick not by hand. I was expecting more, but in the end, my 3 year old likes it well enough the way it is, so we kept it. She actually played with it just today! Hope this helps.
1650423
Couple things that happened to me as well. Solution 1) did you use old batteries to charge it from the controler? If so, replace the batteries and charge again. Also the second time that happened there was some fiber wrapped around the rotor that I had to remove. Other than that, I think it's the best flyer for the price on the market. Hope this helps.
345472
Hi Jaime, I had a lot of trouble with the bike and the manufacturer at first with defective parts. My bike shop said the quality of the bikes parts are not that great. When the manufacturer finally sent me new parts with my bike shop replaced the parts and it has been fin since. My wife and I enjoy the bike how long it will last I'm not sure. I have had it about a year now.
1996070
I had mine for over 2 yrs now and started to have issues with the motor. So I need to send it again and they will fix it and send it back. All I can say is that, the product works and its the best thing out there. Second, I love the customer service. They are super helpful and actually care for their customers instead of just making money. So I def recommend to get it and try it out. Your cats will love you! I am going to send mine in this weekend to get it fix and once I get it back, I will update you! Best of luck!
389867
I think we are on our 4th year now - they were feeling pretty icky last summer and this year when I took them out of the garage to hang them they were super super gross. Going to have to replace them this year. One of them is actually oozing wet looking droplets of sticky oily stuff. I think we will go with a different brand of swing - the lifetime replacements are expensive! (wrt weather - we live in Pittsburgh and have hot, humid summers. I do take the swings down in the winter but they are stored in either an unheated garage or a deck box.
1476186
I have the same problem. I bought two and they both have the same issue. I feel I was sold defective products, my grandkids NEVER got to ride the junk.
1002429
My suspicion is that the reason people have it break so quickly is because they run it with the load unbalanced. It is INCREDIBLY difficult to get the load properly balanced, and if you allow it to run unbalanced it destroys the motor. I've had mine for four months, and it hasn't broken yet, but we shall see. Personally, I wouldn't buy it again because of the load balancing issue, even if it doesn't break. When this one bites the dust, I'm going to look for one that is shorter and fatter (since I think the shape of it is a factor in why it's hard to balance the load), and if I can't find one, I'm just going to let my clothes line dry.
1270408
Sounds defective. Ours worked get for a couple years, then had trouble moving, buy then my son had out grown it.
1533380
I'm on my second motor, different part, after less than a year. When it DOES work, it works pretty well if you've got the right litter. But when it goes out, bah! It takes more than a week to get the new motor and then *I* have to spend my time replacing it - it seems like a pretty common issue. After a year, if the company thinks it's getting away with telling me to stuff it because they can't make a motor that works for more than a few months, they will have to find another chump to screw over. It's a tad ridiculous.
983759
I would call Drinkwell and ask if they will replace the motor. 5 months is not long But , I will tell you I don't think the motors are the best made. I am on my second one .
2063604
Hi Kelly. I have the same treadmill with no problems. I'm guessing the motor is defective. I say this because I use mine every other day for about an hour with out fail. I would recommend you let Amazon and the seller know your issue. They will send someone out to pick up your treadmill and will deliver you a new one. I hope this helps. ~Pete~
2194584
I played with it regularly for a few months and I didn't see any problem or any sign of damage. I didn't play much after that. I think it should be fine for a few years.
90496
I agree with many others. With my first child, the swing stopped reliably working around 16lbs. It would slow down and stop if his weight was at all unbalanced in the swing, so we packed it up. We now have a 13lb. baby and I'm already seeing it stop sometimes. I can usually restart it by turning it off and then back on again, but I think it highly unlikely that a baby over 20lbs. could use it for long!
1770936
I'm on my second Ninja Master Prep, and have never had this problem. It sounds like a factory problem. I would call the store you bought it from (Target took back my first one when the motor quit working after the first month), and if they won't return/exchange for you, then contact the company. http://www.ninjakitchen.com/ If they don't take care of you, then use Facebook and Twitter to get their attention.