What does the warrenty cover if it does leak?
1748725
I received a new case, but my iPhone was fried. I tried it again with my iPod, and the second one leaked. I do not recommend this product at all.
1748726
The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage).I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it. This is an amazing product, especially for what it's worth. The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage).I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it.... » Read More The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage).I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it. This is an amazing product, especially for what it's worth. « Show Less
1748727
The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage). I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it. This is an amazing product, especially for what it's worth.
826347
I don't know what their official warranty is but when mine leaked, they sent out a new one as soon as I let them know. They didn't ask for a sales receipt but they did ask for the old one back. I believe they paid for the shipping. This was more than a year ago. Unfortunately, the replacement leaked too and I didn't bother getting another replacement.
1287876
Depends on where it is leaking. Use teflon tape on the thread or check the washers.
2222723
It depends how bad it is leaking but on a new one it shouldn't be noticeable. It is not uncommon for them to leak a little with wear.
688550
I have had no problems with leaking, however I do try to avoid submerging it whenever possible... If it gets rained on when taking videos etc or cleaning it with water no problems yet.
75940
Not much but the one I received leaked. They sent me an email stating a new one was one the way but no luck... So beware
832472
You would need a tech and make sure they take every connection apart and check them for leaks. The unit I got every seal was bad and needed to be fixed. It was a complete disaster.
1670523
Mine didn't have a seal, and I didn't see any leaks. I didn't have it on during any hard reason though. Hope this helps.
999090
It should still be covered by the guarantee for a minimum of 1 year. if you have teh packaging then check that and contact customer srevices
102908
I don't know about that. We did not have leaking, rather the drainline was constantly getting clogged. We replaced this washer with another brand after 2 1/2 years due to ongoing problem.
1403219
You don't need to. They have a 100% lifetime warranty. One of mine (I have three now for various uses) started leaking around the lower connector. I contacted Geigerrig and they sent a new one via next day air. I had a new bladder in time for my weekend adventure, no questions asked. Gotta love a company that stands behind their product like that. That said, it's a semi rough exterior, so I don't know how well it would hold a patch in the field.
1731273
I've never had a problem with mine--I've had it two years and it still works great. I'm sorry yours is leaking. Have you contacted the manufacturer?
1699088
Hello Mine was leaking also after a few years. This one has an "O" ring at the top. Since replacing my old one with this one I have not had any leaks at all.
400743
You have to make sure that you tighten the cap after filling it up. I haven't had an issue with it leaking.
2138307
You bet it's defective, Our 1st one we have had a year, we have had the 2nd one 7 months, neither on leak so if you can I'd exchange it.
1882192
I have had mine for almost 6 months without a drop of leaking. Perhaps try reassembling it.
722102
I've had the same issue, sprung a leak right at the end of mine 3 months after purchase. I have emailed amazon through Contact Us and Other Issue (regarding refund or return) after selecting my order and Problem with my Order and amazon refunded my cost within a couple hours and offered me free 1 day shipping if I ordered the item and sent them my new order number (they would refund the shipping post-payment). I never had to send anything in.