How do I return it color is not what I thought it would be according to advertisement
1766793
Thanks for your question! According to their seller page this seller aligns with Amazon's return policy which means if you are unhappy you can return the item within 30 days. To initiate a return, please visit Amazon's Online Return Center to request a return authorization from the seller:
452211
On mine, you have to scroll thru until you find the color you want. I hope that helps. Its a nice little unit.
77483
Yes, but it's not the right color. The replacement they sent me was sort of a light grey.
166005
Good Morning Paul, Thanks for your inquiry. Simply email me with your color preference and I will "match" it up with your order. Regards, Bill
521535
Be sure that you have the "Color Back" item. I purchased the product a year ago and found it to be a good one. Best wishes!
1061311
Hello Thank you for the email, that color option is offered by Hammockboutique - so you will need to contact them as we don't have that color - thank you
402680
My shipping was through Amazon and their return policy is very easy if the item is not what you want. The return instructions should of came with your order or check Amazon.com
513194
It is most likely white if that is what it is listed as they probably use the same description for both colors and forgot to edit that but I would try e mail the seller. Good luck
2149810
Never used they sent wrong color to begin with.. you might be Able to ask the company directly .
1970529
Mine came as a multi colored one that had white, not tan. What it means is that they will just pull one from stock. If you need a specific solid color, then this is not the one for you.
1607042
Mine is identical to the picture, I did not realize it came in different colors. I would imagine you should be able to get what you want by asking the seller directly before placing an order.
459652
You need to ask the seller. Or request that color from the seller. I got red plad then I had to complain and that I wanted the blue not the red.
947450
I contacted the seller listed (Amazing Deals On-line) and received this response:"We appreciate your interest in the Photive case. However we do not offer multiple colors upon ordering because at this time we only offer black. We do not have any other colors available and will not know when we will. We apologize for the inconvenience."The photo showing all the colors is misleading. I wish they would take it down.
209664
Andrea, I think your best bet is to send a message directly to the company selling this product. Ask them how and if you could get a specific color. Good luck!
744543
It has been a long time since I ordered this. I would try to call the company in person. If my memory serves me right, I did not get what I ordered. The company opted to send me a similar color (not the one I ordered) as they stated they no longer had that color available. I ended up returning the item which was quite heavy. Just want you to get what you intend to order.
545224
What I did was contact the seller immediately after purchasing and emailed them the name and my color choice and that's what came in. Click the seller on your order and there should be a list of options click on
1224940
go back to the amazon main menu..u should see at the bottom caption that says (let us help you). then click returns are easy..