mine will not hold a charge nor turn on? What do I do? I have the SP725
1761378
the one i got was for my 6 year old grand daughter that is used all the time and there is no problems. call the company.good luck
14354
Sounds like time a "Factory reset" with paper clip *off charger* If no Change Contact Phillips sorry friend Just a question. ..how long have you had it?
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
909256
First try reattach in the lcd cable but if that doesn't work then when you buy a new lcd test it by plugging it in before install an and make the battery has a chargeSteven
1126667
Sorry you got a bad one. Mine works perfectly. Hopefully you can get a replacement.
1128247
Try throwing it in the freezer overnight. Then thy re charging. If it still holds no charge. I would return it seller. It probably is defective cell/battery.
1864400
Try inserting a new battery. When I first received my unit, the battery was dead. Good luck:)
2237286
Mine is still working great so I only have a couple suggestions. Try to reset unit by leaving it turned ON until it completely dies. Then recharge unit and try it again. If still won't work, try a different Bluetooth device. Make sure Sharkk light flashes blue.
1753692
I have the same problem. The light in front is on and the power button is pushed one way and it still dose not work. I have the same problem and mine has been on charge for several day's and it still does not work, and the button is in the right place.
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
754801
i belive, you did everything correctly. It is something worng to the battery. Try to recharge again, just charge it whole night and try again. If problem is not resolved, just send it back, if its possible