The secret room is stuck in the up position. It doesn't seem like it easily slides up and down. Is there a trick to it?
1746604
There are 2 heart shaped tabs -- one in each of the outer rooms on second floor up by the ceilings. Pull both tabs at the same time and the hidden room will fall down.
938063
It's a little tricky, if you twist the top one way it locks. And if you push it down when in the lock position it can get stuck. So keep wiggling it, till it goes down easily, just may take a little getting used it.
1981263
not for me, sliding is easy and simple. just press the middle where the line and slide up or down. good luck!
2255028
That is the tricky part. You are supposed to press the bottoms on the side for it to recline. There are 3 levels. The one that I bought the plastic button keeps getting stuck. I have to use a butter knife to recline it. If you want it in an upright position it slides well. I think mine could just be a defect or the plastic needs some exercise. I should have bought mine from a store for an easy return. I hate mail order returns. So I just deal with it.
2173550
Very carefully. It took my husband and I the better part of a day to get the fence up. Take a deep breath and be prepared to have a lot of patience. I literally took it a piece at a time and unraveled it. If it was too tall at the top i'd start there and work my way down if too long at the bottom I'd try to start there and work my way up. I'm sorry I don't have a better answer, it wasn't easy. I wish I had never bought mine. Not happy with it.
2121525
there is a stick level on the rt side of the chair. when u lift the level it up, the chair will go higher as u wanted it be. when lower the sit down, make sure u sit on it and then pull the level up to go down. any question let me know ok.
975501
I gave to someone as a gift so I dk, but usually those type slide out the top..try using your fingers to slide it up or to side..
2220694
Depending on how much furniture you have in the room, NEATO can get stuck in very tight places, like where all the chair and table legs sit under a table. My NEATO gets stuck on the curve of my rocking chair. It runs itself up onto the curve and can't get down. So, I just put some magnetic tape parallel to the curve, and then it doesn't try to go there. Regarding another answer -- you don't need to block off the stairs. You can block off the entrance to a room (like a bathroom that has fuzzy bath mats). NEATO has "drop sensors" that alert it to the edge of a stair, and guide it away. Depending on how much furniture you have in the room, NEATO can get stuck in very tight places, like where all the chair and table legs sit under a table. My NEATO gets stuck on the curve of my rocking chair. It runs itself up onto the curve and can't get down. So, I just put some magnetic tape parallel to the curve, and then it doesn't try to go there. Regarding another answer -- you don't need to block off the stairs. You can block off the entrance to a room (like a bathroom that has fuzzy bath mats). NEATO has "drop sensors" that alert it to the edge of a stair, and guide it away.
1304415
I find the height adjustment VERY difficult to move and I am a very large strong man fyi Something must be broken on this or the manual is as bad as I believe in describing this as its just simply not fluidly doing it without me exerting extreme force. ... even then I cant seem to raise it to the top 3 levels. I can only lower it by pushing down extremely hard. Something has to be wrong here ... operator issues (machine seems to be smarter than me ) are a possibilty but ....I doubt it. Thoughts or help ?!?
25977
I had the same thing happen....when u slide it on,u have to tilt it forward some. It's an awkward fit but it will go all the way down.
1037135
yeah, a little tricky. There's a small tab to the left, just move it out a little and the compartment will open up. Others have had the same problem.
2007868
Answer here...dont buy it. It goes up but it gets stuck and. Won't come down
11570
That means you're really not clicking it into place. You have to push very hard (and pull really hard when clicking it out of place) If you look at the very top the legs, there will be a little circle with a hook like thing on botg sides. That has togo into the little blue space at the top. It's really tricky but you will hear the click and make sure it's clicked on all 4 sides
151120
I'm surprised no one has actually figured this out yet and written this tip to help others figure out the tilt. You know how you pull on the handle to make the chair go up and down (the pneumatic lift)? Well, you just have to pull that bar out for tilt, and push it in for lock position. The knob is only for tension. Pull out the bar!
1374512
Try pushing down on the top then opening at the same time. I think that it is a safety feature. Hope that helps.
591984
I know I had that problem to at first, all you have to do is press down on the black lever and push up the round piece. I hope this is helpful for you.
1062548
It's a bit difficult but you need to squeeze the same area you did when getting it to tilt and then simultaneously move the top section. A helper would make it easier.