Can I purchase only a replacement camera? The unit worked for almost 2 years, now the camera is not working.
1746822
I got a replacement for the rear camera, but was a direct transaction with the seller through paypal
1379439
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabilize it from a defective unit.
608827
I'm uncertain about a replacement. It might be less expensive to replace the entire unit. Although, if you go to the company website they may offer one.
1415909
it depends, how long ago you purchased the memory card,I'll say in order to request a warranty.If is recently then call if time has pass then go ahead buy a new one because for what they cost it's practically nothing
1552706
If the camera is less than a year old, the current warranty when new still applies, but you need to get proof of purchase from the original owner in order to take advantage of it. Some Ebay auctions are eligible for you to buy a third party warranty extension.
240650
Don't know how old your camera is, but this happened to mine a while ago. My camera was quite old. The cost to fix it was prohibitive, so I bought a new camera, with an extended warranty. I looked at Best Buy , Amazon and a number of other places and bought a new on when they had a sale
1079667
I had the same issue with a Canon Powershot SD780 IS Digital Elph. Just wanted to say this helped me a lot reading these comments. It just refused to power on one day out of the blue. A month later and 2 years out of warranty and with no options other than to cough up a bunch of money for a repair or new camera I decided to get risky and see what I could do myself. In the battery compartment, just to the left side of the battery a small plastic tab from the battery door fits into a slot when you close the door. The tab wasn't broken so I took an x-acto knife and poked at the piece in the camera body I assume the plastic tab was supposed to be hitting. Maybe the part was gunked up or sticking or something. I have no idea. But the camera was able to turn on after that and seems perfectly fine now.
1096718
I would say buy a new one. Tech changes fast and there is probably one out there that can do more. Mine still works great though. I love it!
876167
I had to exchange two of them. Unfortunately they tried to repair on of them and it still did not work. I had to send it back and then the conveniently forgot about it. It took almost eight weeks for me to get the replacement. So yes, they will replace one camera but don't expect great customer service.
328621
Hi, I've had this canon for 2,5 years and took thousands of pictures and all the functions work.When did you buy it- do you have the option to return it?
2100051
No I live in NH so I can't find anyone to do it and Sony wants to charge me $265 to replace it. Right now it is sitting in my storeroom, a $300 pile of junk. Let me know what happens with yours, if it's not too expensive I may try to find someone in MA. At least yours is still under warranty you are lucky.
99492
I am also having this problem after only using it for maybe 2 months. But I no longer have the box it came in. Does this mean Motorola will not replace it? Is there any way to fix this without buying a new camera?
1587210
I beleive my camera was a new one. The 1st one I recieved did not work and they replaced it.Have had no problems with it except I keep forgetting to take it along to events!!
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
2258555
Hello Craig. Not sure I have any suggestions for you on this. I have had mine installed for almost a year now and have never had a problem. Maybe you got a lemon and hopefully you can return it for a replacement? It would be worth trying in my opinion because it's the best camera I have used thus far! I have 2 other cheaper Swan models installed on my system and plan to swap them out for this model as soon as I get the $$ to do it. This one beats the other Swan cameras I have 10 fold on overall picture and especially on night vision distance/clarity! Good luck Buddy
1440082
I am having the same issue, as buying a new kit and keeping the old monitor as a backup or only buying a extra camera (for old model 02644)... did you get any ansers?
2058929
I had a issue with my camera and the seller was kind enough to send me a new unit. I sent it back about (2) months after I purchased it. The seller was more than willing to work with me and to make it right. I think their warranty is (6) months. This is a high quality camera and software.