Just brought it and enough water in it, but the red light flashes intermittently with the green light ? Or stay in red light for minutes!!!
519091
I would call their customer service. They will send you a new one but, only put a 90 day warranty on it after. This is why I will never buy from them again. They don't stand behind their product. I bought one and it failed within three days... Good luck.
519092
I started getting same issue with duck one after one week and in two week it completely stopped working. Then I returned and ordered frog one and that is working good since one month. I will suggest to return it and go for frog.
2270832
Owners manual indicates it is dealing with very impure air. I would put it on a table top for a few days and see the red flashing stops. If it does you may have it in a draft prone area or have dusty floors or both. If I clean my floors around the unit sometimes it goes yellow. Might need to clean the Dust Sensor Filter w/ soap and water. Read the owners manual.
1115435
If there is a red light flashing, it needs to be cleaned. Follow the instructions in the manual on how to clean the different parts. Mine had only a 1 year warranty. Others claim to have a 5 year. And by the way, mine is not even running right now. It's been off for about 2 months now. Seems like once you start cleaning these things, the more they need to be cleaned. Cleaning becomes more frequent. The warranty for mine was located on the back page of the manual. Good luck.
1028194
This might be a repeat answer. If you have pluged the unit into another outlet and the light still flashes I think you should return it.
481625
You cannot have red and green lights on at the same time I believe. You could have clogged jet if you've used tap water (deposits). I've only had mine a couple of weeks and am just brainstorming. Call the Oreck hotline/ 800 number and ask for the company's input.
984920
Yeah I had it happen. Water catches and then light stays on. Try tapping it or letting a little water run off til it clears.
1856716
David, my suggestion is return it and ask for a refund. Mine worked for half a glass of juice and then there was more juice on my walls and ceilings than my glass. So please return it, ask for your money back and buy another brand.
1267670
I did not have that problem. It should have switched to green by now. Are you sure you are using the right power cord? Maybe it is not getting enough juice. Let me know how it works out for you. I keep mine in my car and it gets powered there as I am using it. Have never had a problem with the green light showing.
1772121
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday.
1585164
Did you make sure the surface is flat? If there is a slight angle, all the lights blinking and menu selection won't work. Check the instruction menu for errors(you should ask the seller for an English menu, which they will send a similar model's English menu, b/c this one does not have). Also if the water bottle is not install correctly, the machine won't respond either.
297642
Hi friend. Did you let the water run for 5 min after initial installation the fist time? It is in the correct position. Also make sure the filter is on the right position. If this keep happening then I believe that it is defective. I hope not.
49616
On my unit the light is red, and it starts flashing red when I place a drained battery into it for charging. Once the battery is charged it turns green and stays green until I remove the battery to use it.
1963215
The light on top was alternating red/green. I thought it might mean the batteries, but I checked & they are fully charged.Now, I can't get it to work at all, no lights, no pump, nothing...yes, the batteries are installed correctly. Any ideas?
2137229
After using mine for about a month I also noticed the same thing and had this same question. It was like that right out of the box. After researching the manufacturers website about this product it became clear that the red light means a burnt out UV bulb. The bulb cost as much as the whole filter and was not available so I trashed the whole filter. This is clearly not a quality product. Check www.aa-aquarium.com and see what you can find out.
725596
Just set mine up: checked all the moveable parts to see that they were in place, filled it with cool tap water to the "Max" line (as instructed for first time use), and turned it on to check all speeds and modes. Remember to turn on the "cooling/humidify" button (the light will come on) The air is cool, like the air coming off the ocean-not cold like AC air flow. (I notice a faint chlorine smell with first use.)
1137234
Not sure why it isn't working other than you may have a bad unit. DO both units light up? If not, then it's bad. And I don't mean a good bad. I've had 3 of these so far since one got water in it but have had no other problems. Good luck!
230361
Has not happened to me but I suggest you try to disconnect from the water supply, remove the battery and wait for a minute before putting it back.