What is the warranty on this toaster. I purchased it last summer and almost immediately the "push down" lever cracked. I have glued it . It re-crac
1427361
The Kitchen Aid toaster I bought appears to be a dufferent model. My problem was that shortly after buying the toaster, the lever would not stay down. It was in warranty and Kitchen Aid replaced it without any fuss. _ Ed
1427362
I don't know about the warranty length, but our toaster had the handle crack as well. We love the toaster, but we are so frustrated with the handle. Very poorly made.
1427363
If you really just bought it last summer then contact KitchenAid----They stand behind their products. Also---The handle is just a push-on so they may just send you a new handle.
1427364
This is so poorly designed. I took a cork/cap from a port bottle and sliced the cork to fit. It looks better and has lasted longer than the original.
1743953
The only time I had that problem I discovered the toaster wasn't plugged in. Once I plugged it in the lever stayed down.
1211988
Our toaster is over 13 years old, never have any issues so far. Sorry, I am not able to reponse.
1749726
According to Waring service, they Replace these units, not Repair them. If you're near one of the service centers (see owners manual) you can take it to them ($10.00 fee for "processing") -otherwise cost to ship it back to them (or factory) + $10 fee is almost, if not more, than the toaster cost new. Its NOT a well made machine, so I wouldn't even bother with replacing it - it WILL break again. Good Luck!!
1522003
you have a standard full year warranty, from a company with a great reputation for professional quality and product performance. kitchenaid will not put their name on an untested, unreliable product. i use this toaster constantly, i benefit from its great design, excellent features, and superior performance. best toaster i've ever owned. buy with confidence and start enjoying this toaster.
1654680
I loved the fal TL6802 4-slice digital toaster until the digital stopped working. It stays on 1 and I keep pushing down the lever until I get the color toast I want. Have had the toaster for less than a month and no box to send it back. Any suggestions?
2055799
I'm sorry to say that this toaster isn't very good at toasting. I contacted the company to complain. It's poorly engineered and poorly constructed. I suggest another product.
1470662
I have never had any problems with my toaster in over the year of use. You should try Breville costomer service.
6533
As it was past the 1-year warranty, nope. We did, however, find someone who works on small appliances and said that he's seen this issue before and could fix it. He has had it for a few weeks now... waiting on a part of some fashion that was backordered... Hoping to have it back and functional in time for the holidays!
1566057
Uncertain....., but you have a 3 yr. warranty on the product. So far for me, it's lasted over a year and still functions extremely well. This has been the best toaster for me to date.....and I've had a lot of toaster. I hope it has the longevity of a Twinkie.....if that's the case, then, I think it'll last approx. 1000 years.
2036759
I just went and checked mine as I never paid much attenton. The outside of the toaster was not hot or even warm at all when using it.
898399
The toaster part of ours just quit working after six months too! And we hardly use it! We went to Target, bought a new one, plug it in to make sure it worked, and the thing started smoking! It was making noises like it was shorting out and had an electrical burning smell to it. We packed it up, took it back, and now we are on our THIRD egg and muffin toaster. It's day two and it's still working okay...but i'm not trusting it.
1217497
One of our bread supports broke within the first month of using our toaster. We can still use it, but sometimes the bread gets stuck. I would not recommend this toaster. It's not very sturdy. Unfortunately, we will be looking for another toaster soon.
1886491
I would not suggest you buy this..mine worked for about 6 weeks and is now a 2 slice toaster...one set only toasts one side of the bread..the working side is not very fast...
898401
I've bought 3 of these toasters already, they have all broken, and now I need a fourth. The first time the toaster stopped toasting, and the second two times the egg poacher stopped working. They all stopped working within about 6 months which sounds similar to what everyone else is experiencing. If shipping is going to cost you the same price as the toaster, you are better off going to a store to buy one. My advice - buy a new one, put your broken one in the box and return it. When you return it, tell the store you are returning it bc it is broken. They send all broken items back to the manufacturer, just not on your dime. I've bought 3 of these toasters already, they have all broken, and now I need a fourth. The first time the toaster stopped toasting, and the second two times the egg poacher stopped working. They all stopped working within about 6 months which sounds similar to what everyone else is experiencing. If shipping is going to cost you the same price as the toaster, you are better off going to a store to buy one. My advice - buy a new one, put your broken one in the box and return it. When you return it, tell the store you are returning it bc it is broken. They send all broken items back to the... » Read More I've bought 3 of these toasters already, they have all broken, and now I need a fourth. The first time the toaster stopped toasting, and the second two times the egg poacher stopped working. They all stopped working within about 6 months which sounds similar to what everyone else is experiencing. If shipping is going to cost you the same price as the toaster, you are better off going to a store to buy one. My advice - buy a new one, put your broken one in the box and return it. When you return it, tell the store you are returning it bc it is broken. They send all broken items back to the manufacturer, just not on your dime. « Show Less
175403
can you - maybe, depends where you bought it, but Why do you want to return it? - I have mine for over a year and it really works fine - good for lazy people who don't like to push the toast down - a micro motor brings it down gently - Arthur
523666
We loved this toaster, browned evenly for bread, muffins and bagels. However, lever stopped working and would not hold toast (any) down so didn't come on at about 8 months.