How are warranty issues handled?
1732194
I don't know. I also bought the optional extra coverage since I understand there's no coverage in the USA on the product. I don't know why the gourmet stores don't carry this. It's better than any I looked at and researched. I had an earlier version and wore it out after many years. The plastic started to crack but the motor was still working fine.
1732195
I purchased coverage from SquareTrade (through Amazon) at the same time as I purchased the blender. Per the Terms & Conditions: "4. WHAT TO DO IF A COVERED PRODUCT REQUIRES SERVICE: File a claim online at www.squaretrade.com or call Us toll-free at 1-877 WARRANTY (1-877-927-7268) and explain the problem. We will attempt to troubleshoot the problem You are experiencing. If We cannot resolve the problem, You will be directed to an authorized service center. 5. HOW WE WILL SERVICE YOUR PRODUCT: Depending on the Product and failure circumstances, at Our discretion, We will either: A. Repair Your Product, or; B. Provide a cash settlement or a Gift Card reflecting the replacement cost of a new product of equal features and functionality up to the Coverage Amount, or; C. Replace Your Product with a product of like, kind, quality and functionality."
1732196
I have never had a problem with any warranty when I purchase from Amazon....
1820456
I had problems with the computer, and while HP did provide good warranty coverage, I had to get the computer to a US address. They would not let me ship it directly to their service center. This was a significant issue for me.
945496
I heard many complaints about this issue before I bought the camera. But I took the risk. So far no issues. But yes many websites show some steps to fix this problem. I would first use the warranty and then go for those options..
299244
Not sure what the warranty is. Had mine for over a year, no problems to the point I never think about it.
1578108
good morning to the warranty depends on the seller, however if your item does not arrive or is faulty you contact the chat service like amazon and they will respond satisfactorily Online
1146959
First, there is no warranty for units sold on Amazon.Second, I had problems with music pausing frequently probably caused by overheat and the unit shaking under the radio. I had place the unit in my cup holder to cope with it.Other than these problems, the product works fine.
1410610
I believe there is a warranty. I returned the one I ordered because it would not run correctly and they were very accommodating.
1726210
I think that really depends on what is wrong with it. If it is something wrong with the system itself due to manufacture error then they would be responsible for the fix, however if it is due to something that you did or didn't do to maintain it then probably not. Give it a try, that is the only real way to know for sure.
237988
When bought from importers there are typically no product warranties. Some have DOA policies however. This is the nature of the product type. I've had 3 if these and only 1 failed to impress me out of the box ( colors were slightly dull w/o tweaking )...but it didn't fail on me.
1457352
Yes, there's a manufacturer's warranty. I've never had to use it so far so I can't report on how that works.
461385
For warranties You may need to contact the company by phone, online and/or in writing. If you used a bank credit card to purchase, your credit card company will do the talking for you.
1943677
I have not had to use the warranty, but to the best of my knowledge, it is usually through the manufacturer. you can always start by contacting the seller and they would advise you.
974319
I bought a refurbished unit and it had, as I remember, a 90 day warrantee. I've had the unit now for over a year and never had a problem!
87884
Not sure. I'm gonna be honest your not going to have a problem with this machine. However, I'm sure there is somethird party company out there willing to take your money in return for a warranty they will never have to fulfill.
1691773
I have no idea about warranty. I would suggest emailing the manufacturer. Good luck!
1921526
No, they haven't fixed anything, besides warranty product is horrible. I had some problems and they just don't care about a good service.
890527
page 9 of the owners manual gives instructions on how to contact them with warranty questions, including a phone number, email address, and web site.(Be sure you fill out the warranty card when you receive your product.)