I recently bought high pile carpeting, I had a berber. The dyson DC25 is very difficult to push. I can't seem to find an adjustment. What can I do?
1767778
Mine also is the DC25, and does not have a lever to adjust the height. My understanding is they are self adjusting. I have a low pile carpet in most of the home but do have some areas that have a medium pile. I see no difference going from one to the other. I have not encountered the problem you describe with my Dyson, so maybe could be the pile. You could try making sure the bristle bar is free of hair, or maybe off the track. Other than that, I would contact Dyson directly and make a complaint to them. I would think the Dyson you purchased should be able to handle any type carpet. Best of luck to you....
1767779
Mine also is the DC25, and does not have a lever to adjust the height. My understanding is they are self adjusting. I have a low pile carpet in most of the home but do have some areas that have a medium pile. I see no difference going from one to the other. I have not encountered the problem you describe with my Dyson, so maybe could be the pile. You could try making sure the bristle bar is free of hair, or maybe off the track. Other than that, I would contact Dyson directly and make a complaint to them. I would think the Dyson you purchased should be able to handle any type carpet. Best of luck to you.... Mine also is the DC25, and does not have a lever to adjust the height. My understanding is they are self adjusting. I have a low pile carpet in most of the home but do have some areas that have a medium pile. I see no difference going from one to the other. I have not encountered the problem you describe with my Dyson, so maybe could be the pile. You could try making sure the bristle bar is free of hair, or maybe off the track. Other than that, I would contact Dyson directly and make a complaint to them. I would think the Dyson you purchased should be able to handle any type carpet. Best of... » Read More Mine also is the DC25, and does not have a lever to adjust the height. My understanding is they are self adjusting. I have a low pile carpet in most of the home but do have some areas that have a medium pile. I see no difference going from one to the other. I have not encountered the problem you describe with my Dyson, so maybe could be the pile. You could try making sure the bristle bar is free of hair, or maybe off the track. Other than that, I would contact Dyson directly and make a complaint to them. I would think the Dyson you purchased should be able to handle any type carpet. Best of luck to you.... « Show Less
1767780
Vacuums with no height adjustment do not function well with high pile carpets/rugs, the roll bar hangs up in the pile. I found out the hard way and fortunately purchased mine from a supplier that allowed returns. Users with multi height carpets/rugs will also find pushing and movement much easier with a height adjustment feature vacuum.
1767781
Absolutely impossible on high-pile carpet, unless you pull like a plow. @Dyson, do something about this!!
1767782
Let me just say that I love my Dyson but it does struggle on my shag like area rug. I do a lot of pulling instead of pushing. Roll vacuum on back wheels to edge , then pull toward me. I have also turned the beater bar off to push it forward then turned it on to pull back. Fortunately, mine is only an area rug. There is no height adjustment. This is not the ideal vacuum for high pile - too much suction and no height adjustment.
289288
I found the same problem, and more, and returned my Dyson. It proved useless for everything, let alone animal hair. The attachment that is supposed to be so useful for animal hair is not even motor-powered, the sweeping mechanism is weakly powered by the suction only; the vacuum is bulky, the wand is ridiculously cumbersome. It all hype and no convenience or action. I bought a Kenmore no-bag cannister model and it's great, especially for animal hair.
1624025
Well, we have a low pile carpeting, almost like berber, and it works well. I just had to open an adjustment on the turbobrush to allow the brush to rotate faster. If you have a higher pile, I would consider a model with the powerhead. As far as for the wood floors, I will never use a broom again. It's so smooth and you feel like no dust is being stirred.
2037502
the manual says it is self adjusting it will clean it but it is very difficult to push the vacuum while on it
2021229
I am sorry to say, I have no idea :) - I have several different kinds of carpet and even hard surface and I don't know how it works, it just does - I go from one surface to the next without problem. There are no adjustment levers, etc. but this is an awesome vacuum! I have 2 long haired dogs and it works great.
732413
Jimmy - There is a knob on top of the base of the unit. This will adjust how close or far away the vacuum is to the carpet or floor.
302227
We had the same experience. I agree with the commenter that the vacuum does not work well on high carpet or in dealing with long hair and a fair amount of pet fur. After my experience with Miele, I would recommend folks to buy a dyson.
771573
I have 20 years experience with Panasonic uprights in my cleaning business, all with the automatic height adjustment. If you have height adjustment, if you set it too low you may run into "drag" from too much suction. More often, I have found the problem of "hard to push" occurs more from the construction of the carpet than from the vacuum cleaner. Specifically the way the backing is constructed on the underside of the carpet. Try this: if you're getting too much drag pushing the vacuum "lengthwise" on the carpet, try turning it 90 degrees and go "crosswise". Sometimes the backing on the carpet is inhibiting the gliding. That's all I can offer and I hope it helps. I have 20 years experience with Panasonic uprights in my cleaning business, all with the automatic height adjustment. If you have height adjustment, if you set it too low you may run into "drag" from too much suction. More often, I have found the problem of "hard to push" occurs more from the construction of the carpet than from the vacuum cleaner. Specifically the way the backing is constructed on the underside of the carpet. Try this: if you're getting too much drag pushing the vacuum "lengthwise" on the carpet, try turning it 90 degrees and go... » Read More I have 20 years experience with Panasonic uprights in my cleaning business, all with the automatic height adjustment. If you have height adjustment, if you set it too low you may run into "drag" from too much suction. More often, I have found the problem of "hard to push" occurs more from the construction of the carpet than from the vacuum cleaner. Specifically the way the backing is constructed on the underside of the carpet. Try this: if you're getting too much drag pushing the vacuum "lengthwise" on the carpet, try turning it 90 degrees and go "crosswise". Sometimes the backing on the carpet is inhibiting the gliding. That's all I can offer and I hope it helps. « Show Less
1362887
I know I'm responding to this later than the others, but don't loosen the screws! You have to lift the handle first; I know, it's really tough, I had to get my dad to help me, but that really is the solution. Once the handle is lifted, you can turn to knob to adjust the pressure.
2181381
Ths Slim in my opion is the best upright Dyson of all. When turning it may scratch if front wheels on nozzle are sliding left-right when vacuum is not being pushed forward/backward. The front wheels roll in a straight line and are not castors and so the vac needs to be pushed and turned together to help prevent scratching (not always but sometimes this can be a problem). If pushing/pulling vac while turning - all will be fine.The Fix: Careful when turning or use a Dyson nozzle on the wand when vacuum hard surfaces. This is what I do and it works very well. Brushes on floor nozzle work better at removing sticky dust vs. the rubber blade on Slim (under nozzle).Please reply and let me know if this helps. Ths Slim in my opion is the best upright Dyson of all. When turning it may scratch if front wheels on nozzle are sliding left-right when vacuum is not being pushed forward/backward. The front wheels roll in a straight line and are not castors and so the vac needs to be pushed and turned together to help prevent scratching (not always but sometimes this can be a problem). If pushing/pulling vac while turning - all will be fine.The Fix: Careful when turning or use a Dyson nozzle on the wand when vacuum hard surfaces. This is what I do and it works very well. Brushes on floor... » Read More Ths Slim in my opion is the best upright Dyson of all. When turning it may scratch if front wheels on nozzle are sliding left-right when vacuum is not being pushed forward/backward. The front wheels roll in a straight line and are not castors and so the vac needs to be pushed and turned together to help prevent scratching (not always but sometimes this can be a problem). If pushing/pulling vac while turning - all will be fine.The Fix: Careful when turning or use a Dyson nozzle on the wand when vacuum hard surfaces. This is what I do and it works very well. Brushes on floor nozzle work better at removing sticky dust vs. the rubber blade on Slim (under nozzle).Please reply and let me know if this helps. « Show Less
88934
The vacuum seems to self adjust to different carpet heights... it does not have a manual adjustment. I am very happy with the vacuum!
1470209
We have a berber carpet and it is hard to push it along, but it works well. It has great suction which makes it harder to push and pull, plus side is you know it is working and sucking dirt up. We don't have an overheating problem. Not having a height adjustment is the biggest flaw.
1617593
I think it will really struggle with rugs. I would spend the extra on a roomba. I had to return one of these because it would struggle switching surfaces.
469497
Yes, you can. Right beneath the handle of the vacuum there is a gray band that adjusts. Turn the adjustment to the pile of the carpet. You might have to experiment on your deep pile carpet. I use the extreme suction on my deep pile carpet as it pulls from the deep fibers but then, that is my preference. NOTE: When the band is fully closed the power suction is greatest. When it is turned slightly, the suction dissipates for different flow. Check your manual as it explains how to use the gray adjustment band. Hope this helps.
357143
I can only go by how much we have enjoyed our Beam Central vacuum attachment...it seems to automatically adjust to hi -lo carpet very well...we know we are getting a good pickup as our container is full after 3 or 4 vacuumings///hope this helps you...Doug
1620773
Perhaps the difference is the Dyson DC65 Multi Floor has the ability to automatically adjust to floor heights, while the DC65 Animal does not. That is a guess, I am not sure if that is correct. I am not the sales person, but I can say the vacumn I got did a fabulous job of picking up cat and dog hairs!
1115888
Remove the larger adapter, then put the smaller Root 6 adapter DIRECTLY into the Dusting Brush. It works well - doesn't have the suction of my DC25, but it works well. Great for removing cat dander from blinds and baseboards.