Can any sellers verify that their drives have a full 3 year warranty? Reviewers here say some are repackaged external drives, affecting warranties.
1747738
You can order the drive and verify the serial with HGST when you receive it. Just order it from amazon and you know you're safe (ships from sold from)
2182826
Bare oem drives are quite different when it comes to warranty. Either buy the extra warranty offered or get the retail package. WD will not replace a bad OEM drive. TRUST ME, personal experience everyone.
1372792
I could be wrong, but it doesn't appear so. Check out this discussion:http://www.tomshardware.com/forum/id-1631920/party-hard-drives-server-warranties.html
1386936
Buyer, I can't speak for the other vendors but we list ours as New Bulk / New Pull which is the same thing. We pulled these out of a server that we needed to put 300GB drives into so that is why we list ours this way.. In addition, We also offer a 1 YEAR WARRANTY which most other vendors will not even come close to .. Please let us know and thanks a lot All Computer Parts Customer Service.
1988492
I have purchased two of the 750gb drives via Amazon.com (Amazon.com was the direct seller, not a 3rd party seller) and they were both new/sealed. And unless you already know this; I have been told from a Amazon customer service agent (live phone call) that unless the Amazon product page says refurb, then the item is brand new; Amazon "direct sold" items are always supposed to be new. This of course does not have anything to do if you are looking at items sold from one of amazon's many 3rd party sellers.
1038970
They put old used drives in these. So it's potluck if you get one that actually works, or will last long. When I opened mine up (I bought 2) they both had drives from 2007 in them. I bought these as new at full price. If I wanted a well used 2007 drive I could have got one for almost nothing.
1641222
Every drive I have ever purchased has been new - and worked great. If I got one that was old or used I would have certainly returned it - and if you are indeed buying new and got used, I would expect that you could contact Amazon for a return.
1425688
Not an answer, but a followup... I bought one of these last week on 26 September 2014 - the description clearly states 5 year warranty. The invoice from goHardDrive.com stated 1 year. When I put my serial number into the warranty checker at hgst.com it said: "NOT VALID FOR WARRANTY Verify warranty status &gt; Ineligible for RMA creation Please return drive to the point of purchase or system manufacturer." So it's apparently an OEM drive, not a retail drive. So far goHardDrive.com haven't replied to my eMail to them. And an hour later they just have responded, with a revised invoice that states on it "5 years Warranty" with my drive's serial number noted. So I guess it's not an HGST warranty, but I'm happy now.
300348
They never show the back cover of the drive in the photos - no wonder there is so much confusion. Open the drive and the warranty is void. They shipped SEALED from the atmosphere, be sure of that.
201907
The drives did come with an invoice. I purchased 2 from the seller "313 Technology". I do not see this as one of the listed sellers. When I received the drives, to my surprise they were used drives (I personally do not purchase used drives). I contacted the seller as to why I am being sent used drives sold as new. They said it was a mistake. The seller did refund my shipping cost and reduced the cost of the drives to $20 each. So I decided to keep the drives and repurpose the drives in a non-client environment. And the drives did have 2/3 of the warranty left.
721282
Hello, I went to Seagate's site, typed the model and serial #'s in from one of the drives I ordered. The site shows the warranty will expire 12-21-2018.The drives arrived sealed in anti-static foil surrounded with foam in plain wire cardboard boxes. Have installed 4 drives so far with no issues.
736333
Frequently, larger companies who resell them will spend the time and money to certify the drives and extend the drive warranty as part of their package. If you think about the reverse case, this is why you can't take a drive off the street and throw it into your enterprise storage array and expect the array manufacturer to support it as a "certified" configuration. In the past two years, I've purchased a half dozen HGST/Hitachi drives. One DOA, and the others all going strong.
1894889
I just checked www.wdc.com Typed in Serial Number from drive I received. Answer from WD: "The warranty for this product has expired. The product is not eligible for replacement. If you need technical assistance, please send us email." So either Seller is warranting this drive OR NO ONE IS!!! I, for one, would like to hear from the seller on this matter!
721284
IDK about any warranty but the drives came to me new in box. They don't make them anymore so I would check with Seagate regarding warranty.
1963308
OEM drives in my case, possibly European models not for sale in the US. Not covered by manufacturer's warranty - at least, not on the four drives I purchased and received today (and am sending back tomorrow). Strange that Amazon doesn't require sellers to publish warranty info. It's as if they encourage sales of gray market goods.
1972685
Are you asking if we offer a 3 year warranty or if Lacie Direct does? We offer a 3 year on this drive.
982201
That would be correct since you modified the drive by removing it from its case. If you bought the drive separately then a warranty would apply.