I bought Yamaha P85 exactly 2 years ago, in 2011 Sept. We can't hear any sound any more. It disappeared completely 2 weeks ago. What should I do? We checked everything, everything is connected appropriately. Should I send it for repairement? If so, where? or I should through away?This is horrible!!! I bought Yamaha P85 exactly 2 years ago, in 2011 Sept. We can't hear any sound any more. It disappeared completely 2 weeks ago. What should I do? We checked everything, everything is... » Read More I bought Yamaha P85 exactly 2 years ago, in 2011 Sept. We can't hear any sound any more. It disappeared completely 2 weeks ago. What should I do? We checked everything, everything is connected appropriately. Should I send it for repairement? If so, where? or I should through away?This is horrible!!! « Show Less
1742431
I know you said you checked everything, but is there signal coming through the headphone jack? If so, you might have just shorted the speaker connection. If not, you have inadvertantly pressed the wrong combination of keys. Check the original paperwork included for the schematic of additional functions executed through the piano keys themselves. There is a mute function & other choices that could have rendered the audible speaker signal off. I sold mine, so I cannot look at it to advise you further. Joel
1742432
Ours has been fine but hasn't been used too much. I'd call Yamaha and/or an instrument repair shop to see about fixing what likely is a minor internal electrical issue (loose wire, burnt chip, cheap stuff). It has the most genuine and beautiful piano action I, and my mom's best friend concert pianist of 50 years, ever have experienced on an electric. It's the action from a real acoustic Yamaha piano that uses electric amplification. About as pure as it gets. Take it in and fix it - cost depending of course - it's too fine an instrument to trash.Good luck,Steve
241473
I have read the same thing, but both J&R; Music and Amazon continue to sell this item -- is it an upgrade ... a NEW model ... or a close-out of the old potentially "defective" unit?
1343390
Sorry no idea. I do know that I would shop around. I have sound problems with mine. Crackling speakers. And neither Amazon nor Yamaha will help.
903641
Return it. Ours lasted only 2 weeks, now Amazon won't let me return and even though I bought warranty, they say it sounds like it's mechanical and I need to contact manufacturer. Too bad I can't find any info on them. It only came with small booklet on what buttons are for, no other info.
499074
Hi Joseph, I assume that your headphones are less than 2 years old? You will have to contact V-Moda to see if the warranty will transfer over to you from the original buyer. It is very likely the case but make sure you get the original purchase receipt from the buyer. Hope this helps.
1531344
It really depends. If the protector mode happens after you start playing audio, then you most likely have a short in one of your speaker wires. Unplug all of them, and turn it on. If it works fine after that it is one of your speakers. If not something in the receiver, likely the amp has gone out. I had this same problem. Call support and tell them your issue, if they are unable to resolve, you can have it send in for service to be repaired. Of course this would assume you are still under warranty. I had this same problem. You can also upgrade you support for around $50, and they will extend you warranty for 2 years, and cover all the shipping. Good luck! It really depends. If the protector mode happens after you start playing audio, then you most likely have a short in one of your speaker wires. Unplug all of them, and turn it on. If it works fine after that it is one of your speakers. If not something in the receiver, likely the amp has gone out. I had this same problem. Call support and tell them your issue, if they are unable to resolve, you can have it send in for service to be repaired. Of course this would assume you are still under warranty. I had this same problem. You can also upgrade you support for around $50, and they will... » Read More It really depends. If the protector mode happens after you start playing audio, then you most likely have a short in one of your speaker wires. Unplug all of them, and turn it on. If it works fine after that it is one of your speakers. If not something in the receiver, likely the amp has gone out. I had this same problem. Call support and tell them your issue, if they are unable to resolve, you can have it send in for service to be repaired. Of course this would assume you are still under warranty. I had this same problem. You can also upgrade you support for around $50, and they will extend you warranty for 2 years, and cover all the shipping. Good luck! « Show Less
1841401
Nope. Ours did the same thing, and they informed us that we had to package up the entire system, including the speakers and send it in for repair. Oh, and they want you to pay for shipping too. This was around6 months ago, so maybe they've changed...but I highly doubt it.
1540932
Hi Stacey! I relly can not imagine what could have happened with this unit. Mine works fine, good sound. I owned one for over a year and no problem so far.
1501235
I would check your audio connection in the back I have had no problems with the sound on the TV. I agree it should be under the warranty
926471
Just make sure you are plugged into a sub out port on your receiver i.e. bypassing the amplifier. Also swap the cable with any old cable to see if you hear anything. If that doesn't work you may have a dud sub-out port or a dud sub. If you do, I would recommend getting a replacement because I have had this sub for 6 months and it is fantastic for the price. Good luck!
2264040
Exact same thing happened to me. I am in the process of shipping it out for repair. The unit is of terrible construction and the electronics flaked. I actually got a sub -woofer and wireless surround speakers for my TV which are 10 times better.
558221
Yo, Mr. Lee, I'm very surprised to hear that your SoundSticks II "died" on you in such a short time frame. I would hope that Harmon Kardon took care of you. Please post a follow-up so that we other SoundStick investors see how customer relations works with this Co. Mine work splendidly tho they too are only a couple months old. Hope somebody took care of you.
747008
I think it is defective. I had one I had bought about 8 years ago at an Apple Store that I loved. I used it faithfully for my traveling music classes until it quit working about 2 years ago. I found one on Amazon just like it and bought it right away as it was an absolutely wonderful speaker. It lasted about three months and then just quit (right in the middle of one of my classes!) and even from the beginning the sound was nothing like the unit I bought originally. Mine could not be fixed. I really don't have any advice except that I had to buy a new speaker and I did not purchase the same model!! I think it is defective. I had one I had bought about 8 years ago at an Apple Store that I loved. I used it faithfully for my traveling music classes until it quit working about 2 years ago. I found one on Amazon just like it and bought it right away as it was an absolutely wonderful speaker. It lasted about three months and then just quit (right in the middle of one of my classes!) and even from the beginning the sound was nothing like the unit I bought originally. Mine could not be fixed. I really don't have any advice except that I had to buy a new speaker and I did not purchase the same... » Read More I think it is defective. I had one I had bought about 8 years ago at an Apple Store that I loved. I used it faithfully for my traveling music classes until it quit working about 2 years ago. I found one on Amazon just like it and bought it right away as it was an absolutely wonderful speaker. It lasted about three months and then just quit (right in the middle of one of my classes!) and even from the beginning the sound was nothing like the unit I bought originally. Mine could not be fixed. I really don't have any advice except that I had to buy a new speaker and I did not purchase the same model!! « Show Less
173291
I purchased this turntable and am having nothing but issues trying to get it to just play, I have Windows Vista, a brand new HP with the dual chips? Did you have similar issues? Were you able to get anything resolved? Thank you It plays for a short time then Pyro says Audio Stopped? Any input would be greatly appreciated.
591028
Hi. Please contact yamaha tech support regarding those technical questions. Thank you
1601117
My speaker quit working after only one day. Got in contact with Amazon, and they are sending me a replacement. Said I did not have to return the other speakers. Makes me wonder why I don't have to return them. Are they NOT good enough to return??? Anyway, I'm going to give the ones they are sending me a chance. If they quit on me too, I will not go with Logitech anymore. Anyway, you will not have any problem returning, or, replacing them.
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?