is there a place i can order a new chute cover? My cat broke the one we have.
1750363
I don't know; I haven't faced this problem. Recommend contacting the company.
1750364
Yes, superfeederstore.com has all of the accessories available for purchase.
1052444
Yup. Contact their customer support to order replacement parts: http://www.airliftcompany.com/support/contact/
1363120
Look them up on Amazon. They are available there. I must be easy on pads and covers as I've never had to order them for my first Hide Away that I had for almost 10 years.
1083661
We had the same problem - needed a cover but the tube was fine. Searched high & low, but no luck. Ended up buying a new Big Bertha. Sorry to give you bad news, but they don't seem to sell the covers separately. Maybe a used sporting goods store?
830135
I bought 2 sets because my cat has destroyed a few! Ha! I don't think there are replacements for sale.
768060
As far as I know, no- you cannot find replacement parts. I have two of these and am about to have to buy a third because one of my cats keeps stealing / shredding the rubber plastic gasket that you press on to the bottom of the locking lid. If I find any suitable replacement parts I will let you know!
1872825
Yes I believe the two chutes come with it. I have 2 cats and I have to refill it every third day using both chutes. I bought mine 2 years ago and it still works like a charm!
143067
If anyone finds a replacement cover that works...please post. I'm desperate!
1997261
They are out of business, I believe. Since the motor of unit I bought burned after 6 uses, I trashed it but I may still have the cover. if you need it, please send a money order for $14 to cover the unit and shipping costs.A. J. Attar3400 Swift driveRaleigh, NC 27606
83719
I bought a replacement cover at Bed, Bath and Beyond. Probably available on their website, but I bought it in store.
1556888
I don't think you can get A extra cover, you have two options: 1, trace the old cover bottom and get some fabric and cut it out, to secure it use Velcro if your not that handy will elastic bottom. 2nd option is buy a new one
1945250
Did you call the factory? They are really great at replacing parts, very often free of charge. They are sending me a new one to fit the curved ceiling of my airstream. If all works out I will have a flat one to give you. kemaggard@cox.net
2217572
Yes, I contacted the manufacturer and they were able to send me an attachment that prevented the cat from doing this free of charge! It's a small plastic door that screws in over the chute so cat can't get their paw inside.
1317205
How did you get a new one? did you write or call to them? Mine is broken and the cats just loved it but I can't find my receipt from Target.
889131
Go to TechArmor.com and go to the contact us section and from there you should see an option to submit an email requesting a replacement cover. They are very nice and have your info on file if you bought it within two years. I believe all products bought through them have a lifetime warranty. Hopefully this helps you :)
1656740
You could try contacting the manufacturer for a replacement piece... http://www.petmate.com/
1416770
You may try contacting Birds Choice. They can replace that part. Their number is 800-817-8833.