Why does nothing comes out of the black cartridge?
359894
try taking the cartridge out of the printer and wipe the edge where the ink comes out with a damp tissue to get the ink flowing again; I have this problem with the color cartridge
359895
If they are like the ones I purchased. They were defective and would not work. I just lost my investment.
359896
Did you calibrate your printer with this new toner cartridge? If you did that and still experience problems, you may have received a defective product. I would suggest contacting the seller for an exchange or refund.
359897
I installed the cartridges and tried to print and nothing printed on the page. Bought two new HP cartridges and they worked fine.
1994617
The strip on my cartridge pulled straight out and I had no issue. I am not sure what else to add. It took a bit of tugging but I would be careful not to pull too hard and have it break inside the cartridge leaving you with nothing to grab. The manufacturer should replace it if you can't get it out.
593421
Sorry, don't know what else it could be. Just make sure you've replaced the correct black cartridge. I think the smaller one is the photo ink and the large is regular text...which always empties the fastest for me. I had a Brother printer that would take compatible color ink but would only accept genuine brother ink in black. Sorry I couldn't be more help.
58463
No, if any of the color cartridges are empty it doesn't print black (as in text). It doesn't print anything. p.s. Just happened to notice the black print option on the actually printer, and tried it out (the printing option is the only one that doesn't seem to respond to this option) but copying certainly did. Sorry for the incomplete answer.
1297307
You may have to remove the cartridge ant take off any protective film etc. There is an instruction manual. However, you may also have got a used cartridge from your seller. You may want to search online for the product support telephone number and they may better assist you.
1969998
couple things i would check. first is there ink or such on the pins that read the cartridges, clean with q-tip and isopropyl alcohol. Much worse case, is there a crack on the carriage the printhead sits in or a loose cable to the carriage? or perhaps easiest of all. your cartridges pushed down until they clicked into place?
1462915
Not sure. I had a problem with a black cartridge and they replaced it. The other ones seem to work good.
1035591
I haven't had that happen to me. You may have damaged something, on the cartridge, I mean. Sorry. I have had good luck with all of mine so far.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
930640
Had the same issue with the Black Ink cartridge but the Color worked fine. Contacted vendor through Amazon and they sent me another Black Cartridge at no charge. The new one did not work either. Contacted the vendor once again and got a full refund for the Black Cartridge which was more than enough to order it from another supplier that had one which worked. Up side was I did not have to return anything. You might want to try another black cartridge from somewhere else? Dunno your printer. My printer was able to tell me which cartridge was not working. Good luck!
1361211
Missing colours sounds like a clogged printhead. As for the cartridge...I don't know why
1180019
Yes but the printer reported empty cartridge. I'll try again .. no time at present.
69748
My machine stopped working after I replaced this new cartridge ,,was working from begining ....so I don't know what's going on. U better ask Elos gustomar service make sure before u purchase this cartridge. ( I tried to contact for help but not success )
1301771
You don't . This printer is notorious for NOT working when printing black. I was sent new printing heads& new cartridges, neither of which solved the problem
515700
There should be a small screw hole in the handle which you must loosen to remove the handle. Once you removed the handle you should be able to get to the cartridge. Make sure the water is off first :)
1787774
The first one that I put in got stuck in a weird way, had to pry it out with a screw driver. After that all of the cartridges slid into place and lit up. There is a small guide point on the front bottom of the cartridge.
21246
On the side of the cartridge there should be a green or black lever. You have to pull out the plastic cover from the ink cartridge then it should click in place. Also check inside your printer, it may have fell off that's why you don't see it.