Do I need to call Time Warner before I unhook their modem, or will this one work instantly?
385540
Yes you have to call before removing/installing. The tech support will walk you through it. They record info on your new one than activate it at their end
385541
You will have to call them and give them the numbers on your old model as well as the new. (Take a picture, and make sure it's not blurry, before you call.) Don't do it when you're in a hurry, cause they'll make you late. But they had me standing on my head, thinking I had to change passwords and stuff, and the new one was already working, before either of us realized it. It's not that hard, just allow about an hour, in case the rep doesn't know what they're doing. ;-)
385542
You unhook their modem, connect your new one, then call TWC to activate it. They need the serial numbers that are on the new box to do that or their system will not recognize the unit and service is lost. You will have to take their box back to them. Best make the change during their phone service hours. Works very smoothly and the TWC agent takes care of the billing reduction.
385543
You do have to call them. They will need to add the address of the modem so it will work properly.
385544
You should replace TWC's modem with yours and power it up. However, it won't work until you contact their technical support and they enter the MAC address of the new modem into their system. The MAC address is located on a sticker on either the bottom or back of the modem. Before you let them go from the call make sure you can access a couple of web sites...like maybe http://www.google.com and http://www.msn.com
140408
You should have no problem activating any purchased modem as long as it is not a Comcast equipment, the best way is to purchase it from a reputable retailer. Some scams happen because people sell their rented equipment.I had no problem activating mine a few days ago.
1383107
There is a very long review, dated October 18th, 2012 that explains it all. Try the auto install first. In my case it found a modem, but the wrong one. Look very carefully. If this is the wrong one, don't go any farther. Just call Xfinity and they will walk you through it. Make sure to tell them you want to port your number to the new modem. Although it was a process, it was worth it. Also make sure to call xfinity again after you have returned the modem to a service center. They have to be told to take the $7.00 monthly lease charge off your bill. I'm assuming you have comcast/xfinity.
2069413
It will work with that. It's a fantastic router that I've had literally no problems with. I personally use it with TWC Internet myself, but the source of the internet doesn't matter. You may need to turn the modem off and back on after connecting it to the router initially, but after that you'd be set.
73502
I don't know, I had to call customer service to help me with set up with embarq modem. after she helped me get it working, two days later it messed up. I just unplugged it and put it in my desk, not going to use it and mess up my computer.
1608382
Yes, I have Time Warner and this is the same model of modem that they had used to hook me up but would not sell to me.
1015631
YES, but: according to the rep at TWC, this modem cannot operate on THEIR network at more than 100mbps down. They told me this was a limitation of TWC, after first trying to tell me the modem could not exceed 100mbps down... http://www.timewarnercable.com/en/support/internet/topics/buy-your-modem.html
2114282
Yeah it worked perfectly with TWC for me. You just have to call them and they will get it registered. It took a bit because of some problems but it works so much better than my last modem.
1694970
It's the same one time warner uses, so I don't see why it wouldn't be compatible
1560639
This router is currently being used by thousands of Time Warner customers. Just be sure to follow the instructions for non-DSL users so that you perform a MAC Address Clone. If you need help you can always give us a call. Thanks, Medialink Customer Support 856-216-8222 support@medialinkproducts.com
1190126
Yes it worked with Time Warner. You need to call them and they will reset from the one removed.
780408
If you check the Time Warner Cable modem compatibility list. NetGear CG3000D has to be hardware Version 2. Otherwise, it may not work.
363572
it didn't work for me. i had to buy a different model without the telephone option on it. maybe it depends on the market your time warner cable service is in.
2218924
Yes, I had Time Warner, and they too said that this modem would not work, however after being on the phone with the tech, and him sending the signal two or three times, I was connected...and it worked fine too! They want you to buy the best possible modems for the speed requirement to be the best...however these older modem/router combos do work fine.
1548387
I bought an used one for less than ten dollars. Works perfectly for my Time Warner Cable here in NY. I think if you buy an exact same model it should work- but you might want to call your broadband service provider first. And yes, I'm using 15 Mbps too.
2114279
It may have worked in the past, but it no longer works with Time Warner if your internet service is 30mbps or higher.Once you connect to a modem or computer it will shut down and restart repeatedly. Buy it at your own risk.
1916204
I have the 15Mbps plan with Time Warner. I just installed this modem and it does in fact work. When I plugged it in and called 800-TWC-HELP to activate the modem, they asked me for the model number. When I told them, they said that they were sorry, this one is not approved. I asked them if they could try it anyway. And YES, it works. He tried to warn me that there might be speed problems with one that is unapproved, but get this: Right before I took out the old one, I did a speed test. The one they supplied with the internet activation gave me a speed of 9.28. This Cisco one gave me a speed of 13.52! So there you go. I have the 15Mbps plan with Time Warner. I just installed this modem and it does in fact work. When I plugged it in and called 800-TWC-HELP to activate the modem, they asked me for the model number. When I told them, they said that they were sorry, this one is not approved. I asked them if they could try it anyway. And YES, it works. He tried to warn me that there might be speed problems with one that is unapproved, but get this: Right before I took out the old one, I did a speed test. The one they supplied with the internet activation gave me a speed of 9.28. This Cisco one gave me a speed... » Read More I have the 15Mbps plan with Time Warner. I just installed this modem and it does in fact work. When I plugged it in and called 800-TWC-HELP to activate the modem, they asked me for the model number. When I told them, they said that they were sorry, this one is not approved. I asked them if they could try it anyway. And YES, it works. He tried to warn me that there might be speed problems with one that is unapproved, but get this: Right before I took out the old one, I did a speed test. The one they supplied with the internet activation gave me a speed of 9.28. This Cisco one gave me a speed of 13.52! So there you go. « Show Less