This device is now constantly failing on me, it won't unmount and won't allow me to write- is there some warranty that covers replacement or repair?
360185
Contact you G-drive directly. All of their hard drives have a three-year warranty. You may need to provide proof of purchase.Check your warranty status here:http://prod.g-technology.com/support/warranty_rma.cfm
360186
If you Mac has been crashing it can corrupt the HDs directory. If that is the case DiskWarrior seems to be the best solution as it can actually repair and rebuild the directory. All other programs that I know of cannot do this. If this seems to not be the case for you I would call technical support. They are usually quite helpful.
360187
I would do a forced quit to this drive and restart your computer. I would check out the drive preferences to make sure you have permission to read/write. Hopefully a complete reboot of your computer & this drive will fix it. When I run my iMac for extended time it wants an occasional reboot to set things right. As far as a warranty it may be only be one year but, I'm not sure.
360188
I once had a G-Tech drive blow up...complete with smoke! They took the drive back and sent me a refurbished one.If you haven't called them, you should. I sent back the 4T I bought; I couldn't get it to turn on.
1128111
Let me guess, you've had it for 10-14 months and it just stopped working properly? That is the longevity of this device! If you read some of the other reviews (mine included), this device will NOT last and once you're outside of the LIMITED warranty...it's pretty much an overly-dysfunctional paperweight!
438213
Is there anyway you can contact the seller? Maybe he/she will do something for you. If that doesn't work and if you don't have a warranty, then I don't think you can do anything else, except buy a new one. Sorry.
1804452
Sounds like you might have the same problem everyone else does- failed audio processing board. Contact them and they will likely have you ship it to the only approved repair center, which is in NJ, but then they should repair it for free. If you are out of warranty, just get a guarantee they will cover the repair or else it could be more than you paid for the initial product.
731018
I didn't get that message. If I were you I would go ahead and do it. You can always reinstall it. If anything gets messed up just call Lenovo support. They are quite good.
1732048
That is maddening Bob. Did you contact VuPoint? I would assume you could send back the 2 failed cartridges and that VuPoint would replace them at no charge to you.
1727004
Sorry, I haven't had any problems with mine so I'm blank on where to tell you to go. Best of luck finding it though.
1981179
I have not tried installing it on my Mac due to the pen being broken. I still want a refund, but I guess your tech support is working it out with me?
2268186
Exchange the drive for a new one ? The one you have is obviously bad....good luck
2210075
I had a drive fail while under warranty. I contacted LaCie and received a replacement. The recovery service is expensive .
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
2210076
Lacie will send you a replacement if the drive doesn't work. If under warranty they will respond quickly and send you a shipping label to send back the damage drive. In the past they did have a service to rescue the media, but its costly unless you have everything backed up.
2016625
this was asked in the wrong area, instead, click on the seller's name and ask them directly. more than likely they would send you a box to return yours and at the same time send a replacement or they may direct you to the manufacturer's website for them to honor the warranty and then they would likely send you a label that you'd put in a bubble envelope and return to them and they may also go ahead and send out a new one to you. I, myself, have gone through 3 but I think it has more to do with a failing laptop than the power supply and battery. Best of luck.
6526
mary i have the same problem now as I writing and I am figuring how to fix or know where to send it to for repairs. can someone let me know
718538
From what I read on Samsung website it is a failure of the main drive. I would contact Samsung and see if they can sell you a replacement part or replace it if it is still under warranty. This printer has been the worst Samsung product I have ever owned.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
383341
Unmount it and redo it again. Unlock the release botton by lining the white lines. If it doesn't work after the try, send it back.