I tried the cooker and noticed steam was coming out of the hole on the handle where that orange safety thing is &amp; all the liquid was gone. Any advice?
356572
Either the cooker is defective or the lid is not sealing properly. As you are placing the lid on and turning to lock it, press down in the center of the lid lightly to seal it more firmly. Also, make sure the jiggler is not stopped up. I always run water thru mine to make sure it is not clogged, especially if you cook rice, potatoes or starchy foods. After each use of your cooker, wash it well, including the rubber seal, oil the rubber seal with olive or canola oil and place it in the pot, not back into the lid, for storage. Hope this helps.
1327591
I just had the same issue with the steamer not working after a few uses. I did what others suggested by blowing air into hole using an ear syringe and it worked. Note that some people mentioned blowing air into the hole on the water tank. I tried that but it didn't work. Instead, I needed to blow air into the hole on the unit itself, i.e. the hole into which the water from the tank feeds into.
1170805
Did you put the fine film of oil on the lid? I originally missed that on my AA. I have only gotten a slight steam leak once or twice, but it seemed to stop when I got up to pressure. Sorry I can't help more.
1937612
The black "thingy" should be up so that the all white side is toward the food being steamed. The black part works with the vent holes so that they can be opened or closed (you can see the black through the holes when open). I close during steaming and then open before I remove the lid to release the steam.
939653
Yea we had the same problem. I think there's a problem with the seal, so it won't steam. We just returned it and gave up on it. If you've got a pressure cooker or even just a steamer + a blender you can make your own without baby food without this overpriced piece of defective garbage.
957515
Hi Jillofalltrades, just make sure that the rubber ring inside the lid is on correctly and that the lid does lock right. Don't fill the pot to the guide line put less water. When the cooker starts hissing and the steam starts lower the heat so that the hissing is still going on but not as strong. The lid will always have a little mess because of the releasing steam. Trust me your food will still cook.
1854168
I would call Electrolux, my steamer is in the shop right now. It was not getting hot enough, & Electrolux had me bring it to a repair shop. Maybe they can help you?
470972
I always place the setting to "II" and start timing when the opposite safety valve pops up AND a small stream of steam begins escaping through the adjustable valve (a very small amount of dripping from condensation will appear around the seam of the handle.) Turn the heat down to low to low/medium at that time and watch out for overpressurization, evidenced by a buldging appearance of the silicone rubber sealing ring through the lid "window". If this occurs, just keep turning temperature down.
1173478
yes I really messed mine up by ignoring those directions - but it was by cooking a sweet mixture that boiled over - sugary substance was trapped between the ridges of the pot bottom - reached an unusually high temp and pock marked the surfaceI'm now considering using this pot as a canner - thinking that it will only contain water and I'll watch carefully so it doesn't boil over (if it were to do so I would quickly remove the pot from the cooktop) - here's hoping . . . !!!
92632
The pressure regulator knob is suppose to be loose to help release steam - just like on the ones you use on the stove - those are loose also. Hope that helps. D.Wertz
920099
I haven't had any problems with any and all the ones I have purchased. I would suggest either contact the vendor or return to Amazon OR heat up some water on the stove and hold it over steam of the boiling water as it may come out easier.... Perhaps. Good luck.
1525825
Throw this crap away before you hurt yourself or family members. Obviously, you used it before and now need parts. You may not be that lucky this time. Throw it away or use it alternately to cook with and not as a pressure cooker. Good Luck..
1703200
I'm not sure. My steam spout vent hole splashed hot water into the chocolate from an upright position, which probably means I heated the water too high. I had to dump the chocolate and just started over using a saucepan in another pan of water. I'm going to try the bain marie once more, but it might just be too frustrating to deal with. Seems like the water should flow to the side of the pan away from the spout when you pour, though, so I'm wondering if either the water was at too high a boil or the valve on the spout isn't closing properly.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
1002691
I had the same problem at first. Take a paper clip and straighten it out. Then with the unit turned to steam and locked (make sure it shows that it is ready to steam) stick the paper clip into the hole that is located in the middle of the bottom plate. It will unclog it. It scared me when I got it unclogged because it was suddenly loud and started making steam.
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
966226
I believe they are referring to the plastic lid. There is growing concern about heating and storing food in plastic. Chemicals leach into the food and are carcinogenic. If you just leave the lid open when heating water, the steam will escape and not drip back into the pot, thus eliminating the majority of possible contamination. It won't effect the heating process or pose any steam-burn if the unit is set away from skin contact. And thanks for the heads up about the warning - i'll start leaving the lid open on mine now!!