I just purchased a 6 oz bottle of chi silk infusion and was surprised that it didn't have a protective seal underneath the cap. Is this normal?
396114
Thank you all for your comments. I returned the bottle, which appeared half full, and checked another bottle, which had the protective seal. It appeared that someone helped themselves to this gold in a bottle and put it back on the shelf.
396115
Gwen I don't know is this is normal but my bottle arrived in the same condition. I don't think I thought much about it and i've had nothing but great results with the products.I was actually at a store this morning and ran across a bottle of CHI Silk Infusion and it didn't have a protective seal. CHI really should change this. Hope this helps. - N.Simms
396116
This is not normal. When I purchased mines, it came with the aluninum protective seal on it. Which seller did you buy it from? Contact them and let them know about your concern.
396117
No, it had a foil seal.... although when I ordered it I bought it as an Amazon item , both sold by Amazon and shipped by Amazon.
396118
My 6 Oz bottles had seals and none was missing out of the bottle. I ordered through amazon but the seller was Deals For Beauty. I was very pleased with them.
396119
When I got (a larger bottle tho) mine it came with a protective seal. Maybe email the distributor and ask them why there isn't one? Hope this helps!
1757209
I was going to ask the same question. There was no seal and it was only about a third full. I weighed it and it is the correct shipping and product weight, so I guess they just got a cheaper bottle that happened to be bigger or something. I can't imagine the granules would go bad unsealed unless it got wet before receiving.
1044445
Mine always come with a white paper seal across the top (have to peel off after you unscrew the black lid). BUT, I've also purchased that the seal had come undone for part of it. Still used it because it looked/smelled fine and the dogs did well. Lid was on tight when I bought it. BTW, the container I purchased with undone seal was NOT from amazon but a local store where I used to get my Nupro.
195882
That's not good. All my bottles had seals. Let the seller know and get a replacement.
889852
I've been using my bottle almost 4 times a week. I've never had any leaks with it. Is there a seal under the cap. If so ot may be twisted and not setting.
1441442
It is one of the things that bothered me about this product. It does not have any seal on the bottle opening or a seal over the lid. The first bottle I opened, made me wonder if someone had opened it, but then I checked the other bottles in the order and they were all the same.
1441443
Sean, sorry, it was quite a long time ago and I don't remember if there was a seal or not. Probably there was but I can't swear to it, and now I don't know if there was a manufacture date or use-by date on the bottle. Who knows if those little seals work or not, they aren't vacuum seals. And once you take off the seal, oxygen flows into the bottle. I assume the manufacturer is mass producing millions of capsules per week, and that the cartons of bottles are warehoused for up to 6 months or longer, as most everything is.
964292
The inner cap has a very small lip from the main collar that the cap screws onto...I found by working the lips apart I was able to use needle nose pliers to pull the inner cap off...and with the dented lid, I could reseal the can. I confess that I almost just punched a hole in the inner lid to pop it off....but didn't
1282588
Mine came wrapped in bubble wrap. However, even though there was a seal on the bottle, there was leakage. The bottle was wet with the serum. I don't know how much was lost.
1496965
Mine did have the seal. I think if I were you, I'd request another bottle. To be honest, I can't remember if there was an inner seal or shrink wrap around the bottle top. I do know whichever type it was, the seal was intact.
1821440
The particular tips I have didn't come with any caps. I've seen similar bottles with caps attached so I wouldn't think it's impossible but one would need to shop around and try them out to see which fits. I generally use mine for soy sauce and cooking oil and since I use them nearly everyday it doesn't bother me that it's exposed to air. I wouldn't notice how much evaporates or if it spoils unless I let it sit for a while.
977897
Yes,bottle is tightly protected by cap. Also bottle is in box and securily wrapped. Don't worry, perfectly safe.
1365399
I had the same experience! The outside seal was unbroken, but the one under the cap was loose. Very disturbing.
195881
We apologize about the seal not sealing properly. We recently realized this problem and are currently fixing it. You can be assured that bottle has not been tampered with. The lid/seal manufacturer assured us they would seal over time, but we were misinformed. We are working diligently on this and again, we apologize.
2014859
hello, yes there is a fairly thick seal in the inside of the cap. The liquid truly locks in.
544030
No this is not normal, my bottle has a very hard snap when closing it's never spilled.
2206413
This is the real Seb. drench (you can also buy it at Walgreens and CVS not sure if it's the same price worth a look!) but my bottle is like dysfunctional lol. I don't know how the explain that I actually have to leave the cap off.I'm sure it's just mine though, probably got messed up in shipping. :)