I just rec'd my stackable storge but when I insert the adjustable shelf and insert the sliding door the shelf fall down why ??????
356261
I did have a problem with this too but found that it needed to be leveled. We ended up putting something under one of the feet on one side only and this did the trick to level the cabinet out.
356262
Make sure you slide the shelf all the way to the back of the cabinet. It just sits on those flat pegs so it can slide forward. If it is touching the back of the cabinet and your doors still touch the shelf when you move them, then your shelf is too wide. There's only about a half inch clearance so if the shelf is off just a bit, it can hit the door. Also, those pegs are very short so you might be having a problem with that. I would advise getting different shelf pegs if that seems to be the problem. All hardware stores sell them but you will want to bring a peg with you to make sure you are getting a longer peg to solve the problem. Make sure you slide the shelf all the way to the back of the cabinet. It just sits on those flat pegs so it can slide forward. If it is touching the back of the cabinet and your doors still touch the shelf when you move them, then your shelf is too wide. There's only about a half inch clearance so if the shelf is off just a bit, it can hit the door. Also, those pegs are very short so you might be having a problem with that. I would advise getting different shelf pegs if that seems to be the problem. All hardware stores sell them but you will want to bring a peg with you to make sure you are... » Read More Make sure you slide the shelf all the way to the back of the cabinet. It just sits on those flat pegs so it can slide forward. If it is touching the back of the cabinet and your doors still touch the shelf when you move them, then your shelf is too wide. There's only about a half inch clearance so if the shelf is off just a bit, it can hit the door. Also, those pegs are very short so you might be having a problem with that. I would advise getting different shelf pegs if that seems to be the problem. All hardware stores sell them but you will want to bring a peg with you to make sure you are getting a longer peg to solve the problem. « Show Less
356263
Not 100% sure, but you may have installed the shelf backwards. The instructions for this thing are not clear at all. See if maybe the side panels were put in backwards too.
1540936
mine doesn't adjust, it is set to the tallest. When I try to lower it, nothing moves? Does anyone know why? Thank you
2076245
I'm sure you have the magnets in place on the doors to hold them closed. Like any other piece of furniture with doors if they are out of alignment they won't stay closed. Is the unit level. Meaning those center supports under the center I actually took out because were to big causing a slight arc in the unit. That could be a problem. Also, if you try loosening the screws on the hinges to allow the doors to settle and screw them in lightly and evenly that might help. All I can think of.
589879
On the bottom of your shelf there are brackets with slots to slide the shelf into. You will not need to uninstall the rack and it doesn't slip over. It would be inserted into the groves at the base. The other customers may have a slightly different rack system but for the one pictured you can see where the rack would slide in without need for uninstalling or disassembling.
1661204
Thank you for contacting us. The sliding cabinet has an easy installation that requires holes so the item does not slide out and fall out of the cabinet. We do have other items that are not sliding cabinets that are more stackable bins that may be helpful.
511227
Hello Donna. We never had that problem but maybe it is off level. Try on a different surface or maybe stairway got bent. Good luck!
1932762
You need to drill holes in the bottom of the cabinet otherwise, when you pull it out nothing will be securing the base to keep it in place. It would end up tipping it up causing it to fall out of the cabinet. We apologize, let us know if you have any further questions.
1498734
Had the same problem/question. Not smart enough to ask online so I just built a shelf.
2219314
The storage shelf has to pull straight out and then all the way to the right in order for the second shelf to pull out. Anything that blocks the slide right will prevent it working. We had double doors and the right door could not lay flat so it wouldn't slide. We took the right door off the hinges and attached it to the left door so it became one large door that swung left. Then we could work the storage shelves.
2153348
Mine dropped back open too, my husband put shims between the upper magnets and the under part of the cabinet. Worked for a while but then started dropping down again.....
469634
I'm not sure if your question was ever answered or if you even need to know now, but we just bought this and the shelves are adjustable. You have 3 slots on the top and bottom shelf to adjust accordingly. Overall, we are not very pleased with this. I'm going to have to take it all apart and try putting it back together as it is very wobbly. The casters don't tend to lock in and we were missing our metal brackets for the doors that keep them closed with the magnet. It does look nice, so hopefully I can make it sturdier.
242131
From what I remember when I put mine together, I did screw them in place. I had turned the unit upside down, then I had to hold the shelf up against the stops and I used my power drill to set the screws into the shelf. Once the first screw went in, the others were fairly easy. It might be easier with a helper! Hope this helps.
427503
Initially, there was a little stiffness but there is no release that I am aware of. My shelf moves smoothly and is very sturdy. Try sliding the shelf backward. (It is very easy to get confused when attaching the slides to the edges of the shelf. When marking the drill holes on the desk, the slides should be in the closed position. The end-caps on the innermost slides should be facing front. In use, the slides extend the shelf in one direction only.) If the shelf moves backward -- or the end-caps are in the back -- you have the slides reversed. If you decide to just turn the whole unit around, you'll be resting your palms on the sharp edge of the shelf. You'll have to actually trade the slides to make sure the front of the shelf (with rounded edges) is facing you. If none of the above explains your problem, then I have one other suggestion. It is extremely important to be careful about marking and pre-drilling the screw holes. (Both mark and MEASURE before drilling.) If the L brackets are not perfectly perpendicular to the desktop and parallel (and equidistant) with each other, torque may prevent the glides from sliding in their channels. Good luck.
1655493
Mine wasn't completely settled either. When I put it on the shelf it did eventually settle and works great. Hope this helps!
1519976
The instructions indicate that the lower shelf should be positioned as shown in the picture, and this makes the product more stable. You could probably position the shelf a little bit higher, but not much.
180985
I'm not sure what's wrong there. Mine is slightly larger but once I fit the sides to the far edge the shelves fit in nicely. Try taking it apart and reassembling otherwise I'm not sure what's wrong. Sorry you are having problems.
556678
You would need more space than that. I have a shelf right there as well. I installed it at an angle at first, got it snug and then rotated it underhand tightened it carefully with a plier. But there is not much space to play with, they should have put the fasteners on the bottom