just got lamp wbm8 in does not heat up now what
375270
I see the same exact model number on Walmart and i've even asked there about the bulb wattage and everyone there is saying it comes with a 25w bulb.. so for whatever reason they ship the ones to Amazon with only 15w bulbs.. i'd go with the 25w at least... I didn't buy them here for that reason alone.. I couldn't confirm or figure out why they only ship with 15w bulbs here.
375271
Call Amazon, I had the same problem with two of the four lamps that I have ordered over the past few months. I eThey were great and replace the two, and I asked for a discount on the other two and kept them just for nite light, and they still are only warm. I am happy with amazons customer service , the two that they replaced are still not as warm as the first one I bought, so it must be just the luck of the draw. they look great, and they do seem to help with odors. in my mind I feel that they are doing me some good, so what else matters. Good luck with your lamps.
375272
Call Amazon, I had the same problem with two of the four lamps that I have ordered over the past few months. I e They were great and replace the two, and I asked for a discount on the other two and kept them just for nite light, and they still are only warm. I am happy with amazons customer service , the two that they replaced are still not as warm as the first one I bought, so it must be just the luck of the draw. they look great, and they do seem to help with odors. in my mind I feel that they are doing me some good, so what else matters. Good luck with your lamps.
375273
I would put a new Bulb with more wattage in it. I have the 11 inch salt lamp and that one comes with a 40W bulb..It feels hot, but I can touch it..Although it is Very heavy for me. Over 22 lbs!..
258646
There is not much to the unit, so if the light is on and the dial is to high, you may just have got a faulty one. I would try another outlet, in case there is a minimal power issue on that (to be sure), otherwise if its not heating up on your first try, it maybe defective.
806740
That's what I wondered too, if it needed to "warm up" first, or be in an extra-dark room. You may have a faulty one too like me. I had to tap on it near the bottom & turn it upside down & hold it it at an angle to get it to light up-not what you should do to make it work! Email Amazon & they'll fwd it to Scientifics & they should email you back w/phone #. I called them today & they said Fedex would pick it up next day & send me another one. So hope next one works! Good luck with yours! :)
1952221
I just went and unplugged mine and plugged it right back in and it worked fine. Nice little lamp.
835033
Hi there - My lights work - I would say as long as it is cooking and "heating" don't worry - or send it back. 98
2281447
That is absolutely a faulty warmer, I'd get a functional replacement ASAP. Mine exhibits none of those characteristics when switched on.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
1873689
I sent mine back for a full refund. I was with in a month of sending it back. Contact Amazon and see what they can do for you. Then look for a different lamp manufacturer and test the lamp right away. Or if you can afford a new tv I would do that since they are phasing out these types of tv's. There is no vested interest in making a good quality replacement lamp. That's why they are so cheap these days. Hope this helps.
1186208
It sounds like either a bad connection, or there's a problem with the rheostat. I would unplug the unit, remove the bulb and try to reseat it. If that doesn't work, try a different bulb. If that doesn't work, try leaving the light on at half strength and see what happens.
2189654
I have no idea. I wonder if all the lamps are going to go bad. You can buy new cord etc at Home Depot.
10076
Make sure the lamp housing door is securely closed. I had the same issue, and it turned out that it was because the lamp housing door wasn't closed.
699548
The stupidly designed lamp is in demo mode by default. Unlatch the battery compartment, take out all the batteries then put them back in. Your lamp should now function normally. Yes, terrible design.
1153748
Make sure there is continuity through the wires going to lamp. There is a lot of heat generated by the 50w halogen and the wires that are connected to lamp socket or the slot for the pins could be burned.
1341797
I am no expert by any means but that's what my old one was doing before I installed the new one. They say not to touch the bulb. Did u try reinstalling it? Maybe u got a defective one, I don't know. Maybe blow some air in there to remove some dust? Again I'm not an expert, but for me no issues.
1967689
If it's a burnt out bulb...I'm thinking the bulb just needs to be replaced. If something goes wrong with the lamp fixture/ wiring then assume repair or replacement of unit would be required.
57817
I had the same problem. I replaced the ballast and it took care of the problem. I also discovered the old one had got so hot it was partially melted.
1667940
You probably need to return it. The lamp should turn on/off when you toggle the module button.