I purchased this 2 months ago and the chuck broke what do i do to get the warranty to fix or replace
368497
go through Milwaukee's website, there is a link to do a online repair request, then it will print a prepaid shipping label for you to send the tool out, only takes about a week to have repaired. I have used this several times with excellent results.
368498
Be smart and mail it to Milwaukee. These have a five year warranty on them. I have 3 of these, 2 of the matching drills and one of the 90 degree drills in my shop. Love these things. find your paper work, and/ box if possible and ship it off. Milwaukee will replace it free of charge in about 2 weeks or less. j at grace aviation
368499
Milwaukee if really good with their warranty; I've had to use it only once regarding the first generation M12 battery and charger. They provided a new battery, and charger, at no cost nearly 5yrs in. Not sure what may have happened with the chuck but, take it to a Milwaukee dealer or contact them directly regarding where to send it. True, the present day chuck / torque adjustment is not what it use to be, not even close. The chuck / torque adjustment may look the same but the torque adjustment is now plastic vs the original.
368500
You need to find a Milwaukee Tool sales and repair facility in your area and take it to them.
1992
You need to contact the company online. Minedid the same thing. They are sending me a replacement. Mine was still under warranty.
876135
Sorry, don't know if the chuck is removable? You might try the question on a search engine like Google, etc.
1910572
The first one I purchase had an 18 month warranty. If it is only 2 months old I would contact the seller if they do not do anything about it I would then contact Amazon.
1139349
You could void the warranty by misusing the tool, try a 1/2 inch drive breaker bar instead. If the ratchet gear system breaks it's not the tools fault and the company could deny replacement. Than it's all on you.
634517
Yes. I am trying to locate someway of having it replaced by Dewalt. Pain in the arse! It happens when you let go of the trigger suddenly and the brake kicks in and opens the chuck. Bad design.
634372
If it shouldn't have broken (if it's newer, not much wear and tear) and you call the company and bug them enough times, they might send you one. I bugged them about a different problem and eventually they helped me, but it took me many tries.
1094920
If you will send me your address I will send you this new one. My Karcher broke after 1 year 2 months use
31568
Get ahold of amzazons return department, and have them direct you. They must know how to contact the manufacturers warranty department.
344129
If you kept the materials that were shipped with it, they tell you how to get it replaced. I think you are past the timeline but I am pretty sure that they gave it a 6 month guarantee. Please look again for the inserts and directions that came with it. Sorry to hear you had trouble.
1192219
Bernard, I also want to remind you that we offer a lifetime warranty so that in the rare case the grinder fails we will ship you a placement unit. And just like the other guys mentioned, like any tool it should be cleaned when needed.
1803453
Take a picture of the broken part and email it to customer support along with your Amazon purchase number and they should send you a new part. That's how it worked for me.
890480
Debra look at your receipt and send them an email they helped me that way. I also sent a request for warranty and deffective parts through amazon on your recent orders list they are great about responding they did for me. Good luck
175896
Most chucks can be replaced. Best done by a service person though. Don't go to Home depot or Lowe's they might not know how to!
1954482
Sounds like grit, perhaps sand got inside. Maybe the drill was dropped on a hard surface and landing on the chuck. VM
1950209
This one is discontinued so no warranty help if it breaks mine broke so I called and they said to buy newer one can't send in for repairs
634514
its not a bad design, i have a 795 and had the same problem when i first used it. the chuck has an unusual dubble locking action. close the chuck down on the bit when it stops, grab the black nurled chuck and twist it clockwise again, u will hear a clicking sound as it wratchets down till it locks again, and then the bit wont fall out