It's time for a refill, but I can't see a way to open the dispenser. I know it pulls forward at the top, but how do I release whatever is holding it?
386069
There is a button on the bottom that you push up and that will release the top.
2255574
To refill there is a large screw plug in the bottom. Easy access, easy to remove and replace. Hope this helps.
1150386
Just pull straight down. If dispensing, make sure the knobby piece is lined up in the track and push straight up.
1012617
It's a twist cap, so twist it to the left a couple of times and it should open :).
675340
Amy, I was just like you. Pick the water reservoir up and don't try to unscrew or pull off the black top. Turn the water container upside down and screw off the cap on the bottom. It's not a very big opening so I pour the distilled water in over the sink. I hope this helps.
1697505
There is a tiny hole underneath, use a tiny pin to push up the empty refil & replace with new one. (Lid has to be open obviously) :)
256823
Lift up the top[srring loaded] then lift the black top w/glass " see release button on left side" make sure machine is turned on. the ink carriage should advance.
2168346
For some reason I refill and the string all comes flying out. Anyone know why this happens? The device is locked into place when I place it back in the holder. Frustrating....
323384
Press down on the upturned side of the green plastic above the bottle. At the same time, pull the bottle from the front. It will only release the bottle, not "pop" it out.
557077
Turn the cartridge to the left while holding the little black tab out to release the lock and pull upward. The cartridge should come out of the housing.
805353
I use a butter knife and wedge it under the edge of the lid and then try sliding it across so that I can pry it off. Sometimes it's easier to pry open when it's not overfilled. Good luck! Hope this helps.
2026247
Hi, I can't answer that question, but when I received two of these, the "beak" or tube from the dispenser was rolling around in the box and I was convinced it was broken. It seems to attach with just a friction fit, so firmly pushing it in the hole on the push button holds it well for me. I guess glue would be a definite solution. If, though, yours is lost or missing, this won't help!! William
1961561
The pen unscrews from where the soft grip meets the pen body. From there the individual refills are accessible. Just slide up the particular color that needs replacement, give it a firm tug and they will pop out. Upon reinstallation just push them in while holding the sliding selection tab and they will click in place.
1309163
You have to twist the top from the bottom only about a 1/2 inch to open then to close after refilling.
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
841972
You open it by gripping the device (I hold it at the bottom) and firmly pull it off the bottle. Easy peasy. The other answers basically say the same thing. This product really works.
1037135
yeah, a little tricky. There's a small tab to the left, just move it out a little and the compartment will open up. Others have had the same problem.