I bought 3 sets and now non of the remotes work What do I now do
369163
Troubleshoot: *Make sure the clear protective tab is removed between the battery and the battery cover.* Use brand new name brand batteries to provide enough power for the remote to communicate with the candles.* Contact us directly if you still have an issue. Thank you.
369164
First I don't know how old your candle sets are. I would assume either the candles are turned off (bottom of each candle) or the battery on the remotes needs changing.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
145933
we could not get remote to work either. look online for proscan.com and see if customer service is listed
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
1474412
I think they are sending out refurbs or returns. My remote does not work with my HD period and never did. My set came in a white box and not the retail box pictured. I guess this a case of getting what you paid for.
2031420
hi :Just open the battery compartment and just above the batteries are four with switches , just look at the old remote and move the switches to or off to the same position as the old one ,and this should work as long as they are the dsame remote. any further help just ask .
338857
Make Shute that the batteries are installed correctly and if that does not work try another set from a different manufacturer
320828
First insure the wires are connected correctly. Make sure you have good batteries in the remote, if that doesn't work move it manually with the buttons on the box. If these don't work send it back for a new one.
2142918
Sorry about that. I bought 2 remotes from Coby and they did not work. I tried to use Master remotes I had already and they did not work. I threw the TV out. It was a waste of my time. Coby did nothing!!! Don't buy a Coby anything!
492714
sorry i didn't understand yourquestion i guess, looks like you will have to buy a new set, i looked for just a battery for the remote myself and never did find one or just the remote, i finally bought a new set.
1559033
Mine did that and I just played with the remote for a while and it starting working again try hitting the RED , GREEN or BLUE button
626247
First, I would check the battery and ensure that there is power going into the receiver. Also check that the tiny pins are faced in the right direction. If you recently purchased this item, ask for a new remote/exchange/refund. If you can't get one, then order a new remote or receiver...I am pretty sure they are inexpensive. Hope this helps.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
1255909
You can contact boss audio directly technical support should be able to assist in getting a new remote
46534
Have you tried to switch the satellites to see if that is the problem? I had the same problem and found out it was something with the remote. I tried the satellites in the opposite jacks and the one that didn't work now worked. When I bought a second set, I tried the remote with the old one and all worked fine. Now I am having the same problem with that second set.
2136748
I had same problem. I called Amazon and they sent me another complete set including the remote. I sent back old unit and remote. I have had no problems since.
268596
You should contact the authorized dealer who sold you the remote. If you bought it from an unauthorized dealer (such as online from Amazon), you should buy a new remote, because URC is not obligated to provide warranty service for unauthorized sales.
38025
My remote works fine. If you have more than one candle try another remote. I have used the same remote over a year.