My power switch just broke. I just tried going on the website & calling their phone number (1-800-469-0456), both are NOT working. any suggestions?
393457
I have purchased 5 of these heaters, 3 for me, and 2 as gifts. Thye use to be a wonderful company..........but lately seeing the new companies reviews, I am hesitant to order more for gifts.........
393458
Same here. Just got a very vague message that if I recently purchased this unit, I should have received an email with the new customer service contact information. I have not received any email. There was another thread on here that had a phone number, 610-385-8080, for a company called Heat For Less. I had to leave a message, however, so we'll see what comes of it.
393459
The company has been sold. I got the current number on-line somehow, when the old number did't work. The new company is doing some repairs, I understand, but not all. I'm sorry about that, because their service was exemplary; the iHeater is no longer made, and the name has been changed.
393460
The iHeater company has not been sold. They went out of business. A company name Heat4Less is currently the only place to get parts but you do have to pay for them. The number is 877-877-9122.
518103
No Idea. I e-mailed them to ask about a couple of my appliances and, as seems to be typical of them, received no reply. Lot's of Luck!
1948607
I'd love to help you, but I just don't know. If it were me, I'd try to find an electrician - maybe a hardware store like ACE Hardware would know of one.
1290723
Get the phone number off the web site. They will ask for the serial number, which is on the plug. If it's less than two years old, I think they will replace without a receipt. Not happy with this company... Make sure you post the problems you had on Amazon. Overpriced poorly designed product.
524718
Just plug it in and flip the switch, should be all it takes, if it isn't working Amazon and Corsair both have great customer service (in my experience) so it can be replaced no problem. Do note that if it isn't hooked up to a motherboard or shorted (at your own risk) it won't actually put out power due to a connection detecting pin. It is possible to short said pin and plug in a fan or something to test it but I wouldn't necessarily suggest that.
6209
Don't hesitate to call MagicJack if you have a problem. You will communicate with the company by online texting. I had an earlier power unit go bad and it was quickly replaced. Have patience because you will be dealing with an out-of-country calling bank
176406
Depends on what you need. I replaced the switch on mine. They sell them at radio shack.
2099058
Mine worked fine out of the box. Make sure you have power to your outlet and a fuse or breaker is not the problem. Check the safety key and if it still does not work call the service number at 360-734-3482 " good luck "
50257
Dear friend,have a nice day!Yes. The power hookup was a little confusing, but worked. hope that can help you.Best regardsSeller
2023035
Can't find it, but try customer service at 1-800-426-3738. Maybe something you have to set up with telephone service.
1046746
I have been searching the Net for contact information on the company, but found nothing. The manual does not have contact information as well. Thus far, mine is still working; however, I am now concerned about this matter too. If mine should stop working, I have selected two brands to move to, just in case. Sorry I could not be of more help to you.
1307732
You would have to call Rockwell and ask. The cord isn't able to unplug from the unit, so you might just have to replace the whole thing or send it to them for repair. Their number is 866-514-ROCK (7625). Also if you bought it within the Amazon Warranty you can exchange it for a new one.
628807
Mary you can contact the company directly. But it gets wired into the Hot Lead (black Wire) just like most switches. Make sure if there are multiple wire that there is the wiring for the motor and a ground (note Sometimes the switch can be bad) KB Electronics, Inc.A Complete Line of AC & DC Drives, Automation Controls & Fan Speed Controls12095 NW 39th Street Coral Springs, FL USA 33065 Tel: (+1) 954.346.4900 Fax: (+1) 954.346.3377Outside Florida Call Toll Free 800.221.6570 This should be an easy installation Good Luck Ed
1697521
I have been having major problems with the switch. It will not turn on by pushing it. I have to plug it in to get it to turn on! I need to look at returning it.
885717
Don't bother I called and they confirmed they were having problems with the website, they suggested I keep trying, and I have. Still no luck! The number is 1-909-594-7771 maybe if we all call they will get it fixed.
2029630
that would be something you would have to take up with the company, I have no idea if they would send you a new one. I can tell you it's really hard to get in touch with our customer service because I tried to do the same thing after the top piece by the power button split, I wanted to see if I could get a new top piece without getting a whole new battery pack and never got an answer back.
1739407
I have been meaning to contact the company about the one I bought last year. The attachment for the window went 1st. Now the power cord doesn't work.