Why can't we get the knob on the lid?
373113
I too had trouble getting it on. However ... follow directions EXACTLY ... I think the little rubber washer was the problem. It will eventually install correctly.
373114
You need to pay attention to the order in which they tell you to put the different pieces together which is in the owners manual. Then, while one person holds the glass lid firmly, the other person needs to reach around both sides and CRAM the parts firmly together, compressing the rubber washer that they give you so that you can catch the threads. I thought putting the knob on was a lot more difficult than it should have been.
373115
I got a longer screw. There is no way to get the screw to work and the diagram of what goes where stinks.
373116
Need more information to answer the question. Are you trying to order a new knob or trying to attach a new knob?
1531175
Hmmm. I have had to use a screw driver as well, but with success. So, my only advice is to try again with the screw driver because the lid is very tight. Good luck.
1995455
yes. I just wish that it had a knob on the top of the lid for easier lifting of the lid
1111510
I had the same problem. You should be able to unscrew the lid. If not, use plyers. Then take a screwdriver amd just keep "stabbing" that flat part until you puncture it. All you need is a small hole. Hope that helps!
2128100
Hi there, This Question and Answer forum is to get help from other consumers like yourself. Amazon is great with replacing things, and hopefully you have your lid already. If not, your question shows that you tried to get a lid when you first purchased it, and perhaps they will honor a request for one even now. In any case, happy coffee drinking, lol!
1071923
There is/was a tab sticking down from the top lid that fits into a hole on the left side. Ours broke off, we found a piece of plastic to put in the hole and them hold down the lid VERY firmly to make it work again.
772427
There is a threaded incert attached to the lid and the knob just screws down on that.
1304804
Bill sir, working on that info. I agree, I myself would like a lid.Going to see if they might start making one. I'll get back with you when I have an answer. Thank You
884572
No, they're wrong. The plastic knob (the lid handle) holding the lid is secured by a screw and washer. Just the screw and washer are exposed on the inside of the lid. There is an air vent hole in the lid about big enough for a pencil to poke through. That air vent hole has a rubbery insert that goes through the lid top and bottom. Now, if that rubbery insert causes someone concern, they're just too paranoid. (It could even be removed by pulling it out.)I think it's great. I've just been using it a few weeks though.
1562423
no --there is no tab-- I hadn't thought about that ---I just naturally place my fingers on the lid's knob.
2272916
Ah... :)You take a screwdriver that fits the screw and unscrew it as you would usually do (anti-clockwise).After a couple of turns it seems like the screw no longer holds the cover (the lid got a bit separated from the body), but it still won't come off, does it? :)Well, at this point you need to insert something thin (your fingernail?) in the crack between the cover and the body and just pull.Try pulling not from the center, but a bit closer to one of the edges - the cover latches to the body near the edges...
2252666
On their website, the knob on my lid broke also. http://sunstea.com Search for lid and I found it.
576744
Maybe you can gorilla glue the part back on. Also, the plastic's pretty thick. Someone might be able to screw it on in a way that would enable you to use the lock. Can't the manufacturer replace the lid entirely?
88797
I would really like a lid for this pan also. I have been unable to find one.
510938
I have had this problem also..I took 2 inch metal pain scraper put it on one of the humps on the lid and tapped it with a hammer. It took a few tries but it jarred it enough so I could unscrew it. Good Luck!
113789
I had the same experience. Seals unavailable, but happy to sell me a complete lid for $7.00 (On top of the $35.00 I paid for the mug). They are completely aware of this design flaw, but view it as a way to make a buck, not support their customers. Thermos has lost me as one. "For want of an o-ring, the customer was lost".
954622
This general instruction may refer to a different model. It also mentions the "lid release button" which doesn't exist.