I just bought these lights for my boyfriend's boat. We have two or three lights that do not turn on. What is the resolution?
384723
I would just return/replace the entire set. But, if you are good at soldering, you can remove the set of 3 LEDs (cut them out) and then solder the strip back together.
2241929
I had them installed on my boat last season. They're not the brightest lights, but you wont find anything similar at this price range. Buy them, you wont regret.
1144214
Thank you for ask, I am having problems with this item purchased the light go on and off with no sense, no working propertly even trying with any kind of bulbs, please advise, refund? or send me a new item that works, very disapointed.
1556813
Sorry, I don't have an answer. I placed the light I ordered at our local library and if there's been a problem, I haven't heard. I'll save this email, check with the library and get back.S. Vernon
315615
I agree with the reviewers below. Try changing the batteries first, then make sure the lamps are fully charged. If that doesn't work, return them.
2104930
I have three lamps like this. I have had no issues so far. Try to return if still under warranty.
978808
send an email to cservice@koller-craft.com. I recently emailed them about my defective lights for the 6 gal and 3 gal 360 view round tanks that I have. I got an email back the same day from April. She sent me 2 replacement lights free of charge to replace the lights I was having problems with. I emailed them on the 10th. I received both replacement lights today...exactly a week after I sent my email to them. I recommend you do the same. Naturally I don't know if they will get back to you as fast as they did me. Good luck with getting yours replaced.
528568
We got two that had different lights colors. They sent us a new light component. That fixed the light problem but the plastic shells were different. They sent us two new ones free of charge. We now have three that match. They were super nice and understanding. Send a photo, you will probably get two more. God luck.
1175491
Sorry, I bought the light for someone else and I can't get an answer out of them. If it were any other business besides Amazon I'd tell you to buy it anyway and return it later if it doesn't work, but Amazon is a nightmare if you want to return anything. Good luck!
943511
Hi, These are very poor quality LED strip, I just bought there to replaced it. "DC 12V 5M 16.4 ft 300 LED Non Waterproof 5050 SMD Flexible LED Light Lamp Strip 60led/meter (5050, Day White)" !! These are much brighter and the color are daylight where the one you asked are too warm! Also their uniformity are much better, have 3M double sided tape so you can stick it to your tank!!!!
1938577
No idea. We bought an extra box of lights, and will replace them with new ones when they now longer work.
896001
I put them on my boat, trailer light are such a pain leds are worth it. They should have the three hole pattern and it comes with new pig tails
632926
I have installed 2 of these lights in an RV and have not noticed the problem you describe. Almost sounds like a low-level "phantom" power issue?
1150171
Leave them plugged in for an hour or so and recheck them. I believe I had a similar issue with these initially. I'm anxious to hear if this works for you. I've been really pleased with the lights I am using in our house. Helps so much at night.
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.
2177319
Its probably broken. They are cheaply made. Mine came with one strand already dead. Then all the rest faded to barely dim. I returned mine. Id recommend you do the same.
574886
Hi Tim, I can't answer your questions--I don't know about the technical specs. All I know is that I bought a dozen of these lights for my fishing vessel, and the lights are terrible. Very weak compared to a, LED I'd previously installed that was virtually identical in appearance. These are cheap knock offs, a rip off. Don't buy them.