What is the best way to test this sump pump if it is properly working? I have had the D-A1 for 10+ yrs without probs but want to test it out. thx
373478
The only way to do a functional test is to add water into the pit until the pump turns on. If the water level is at a point where the pump should have turned on then unplug diaghragm cord from sump pump power cord and plug pump cord directly into outlet. If pump turns on then diaphragm is bad and should be replaced, if pump does not turn on then pump is bad. Majority of time you will find that diaghragm is bad.
373479
My suggestion is to fill the pump pit with water, and see if it kicks on and off. Run a hose to the well and see it go thru the cycle about 3 times.
373480
Add water to the sump or vessel it is installed in. Verify that it starts by observing water discharge. Then verify that pump stops when the water drops to about 3" water depth in sump. The discharge rate should be about 20 gpm but will vary as a function of discharge head.
373481
Easiest way would be to use a garden hose to fill the pit with water to the level that would normally trigger the pump to activate. This way you are checking both switch and motor.
373482
pump only simply plug directly in (no switch) run a few seconds if wanting to test whole assembly including switch depth on and off.. lower into 5 gallon bucket approx 13 inches depth, should turn on. but beware, the water will pump out and douse you if not prepared. Call for better clarificationCSH
373483
You could put the pump in a large bucket or garbage can filled with water and recirculate the water. If that doesn't work for you you can always call 888-7827483 and press 1 for technical support.
378989
My experience with this unit is that regardless of doing all the suggested methods to get the continuous drain to work and continue to work is eventually useless. There is probably an inherent defect with this device with the continuous drain feature. How many times it can be returned for the same defect is probably a better question? Will we be reimbursed for having to deal with this problem is the next question?
1703984
As others have said, its the battery that goes first. Mine lasted about 3 years although they claim 5 out of them. the pump itself should last you about 10 years, but this all depends on how often its pumping. If its just occasionally when it rains heavy and there is a power outage, then it should last you a great deal of time.....but.....you should always test it on a regular basis. You do not want to be running to the local store looking for one when the power is out and you realize yours isnt working because guess what...so will everyone else and they will likely be sold out, plus you dont want to be changing a pump with a full sump. As others have said, its the battery that goes first. Mine lasted about 3 years although they claim 5 out of them. the pump itself should last you about 10 years, but this all depends on how often its pumping. If its just occasionally when it rains heavy and there is a power outage, then it should last you a great deal of time.....but.....you should always test it on a regular basis. You do not want to be running to the local store looking for one when the power is out and you realize yours isnt working because guess what...so will everyone else and they will likely be sold out, plus you... » Read More As others have said, its the battery that goes first. Mine lasted about 3 years although they claim 5 out of them. the pump itself should last you about 10 years, but this all depends on how often its pumping. If its just occasionally when it rains heavy and there is a power outage, then it should last you a great deal of time.....but.....you should always test it on a regular basis. You do not want to be running to the local store looking for one when the power is out and you realize yours isnt working because guess what...so will everyone else and they will likely be sold out, plus you dont want to be changing a pump with a full sump. « Show Less
984767
Weird! I just had a repairman in today about the same issue. That is why I came to this site just now & saw your comment. I am trying to find out if I had any type of warranty. I bought mine in May of 2012 & it stopped working properly about 6 months ago. There is some sort of leak. It is going to cost about $400 to repair - that is including $85 for coming out & diagnoising problem.
650238
I guess it all depends on the battery and how often the pump will turn on. Get a GOOD Deep cycle marine battery and it will go for hours. I got it for peace of mind just in case the power goes out. Hasn't run yet, but neither did my AC sump.
519975
Mike, had this issue once with my old pump, I accidentally switched the L1 and L2 wires. Mark them first ( for the future) and swap them. I also heard to make sure the internal ground and the external copper ground is attached as well. Hope this helps, once you dial in the timers this pump is pretty awesome.
2231661
Our pump works perfectly and is very quiet. It sounds as though you may have a faulty pump.
2093294
Sounds like a faulty product. Pretty hard to mess up the (simple) install. Mine works fine (house hot water recirc pump)
24412
Use a SUM-PRO. They ARE designed for sump pumps. Mine runs my sump pump for more than a day (on and off). Do Not use a Sum-Pro for anything else. It is NOT a sine wave, but motors don't care, though the pitch changes.
754573
Since I don't know when you bought this, it's difficult to answer. I had the same problem with one I bought about three years ago. The problem is the GFI (Ground Fault Interrupter) built into the cord. I wound up buying another pump with a completely redesigned GFI and it has been working fine. Evidently, Intex saw there was a problem with the old syle GFI, but didn't tell anybody.
987194
MY "knee jerk" answer is that there is an "open" somewhere in the line that this pump serves. The pump is set to deliver a constant "flow" or "pressure".Also check the low voltage transformer to check that it is working properly. After you check that you may be looking at a new pump.
519976
Sounds like a circuit problem. Call a certified pool electrician if you can't check it out. I've had the pump for a few months now and it works like it is supposed to! No problemO!
465650
I had same problem after just little over year old. I thought water level may have gotten low too many times. Just bought used one this time. 4th pump in years.
1227806
not familiar with the sump pump system. If it is 12 v dc. I have run almost continuously a 55 lb trolling motor on it for over 4 hours and it still had power.
165854
This setup works via two probes. One high and one low. When both probes sense continuity to ground (though water) it fires the pump. Pump will run till both probes read no continuity to ground (sump crock empty). It is a good system and worry free.
2124800
Check to make sure that the pump is fully submersed in water. I had the same problem and mine is working just fine :)
2038440
As with all backup systems of any kind, you should occasionally check its operation. I check mine about every 6 months, especially in early spring when most of my water starts to come in to the sump pump. All I do is unplug the main sump pump and wait to make sure the basepump kicks on. If there is no water coming into the sump, I have to run a garden hose into the sump to test it. The first year I had it, one of my tests failed because I must have not clamped the float down tight enough and the float got caught on the side of the sump wall and wouldn't raise but that was my fault for not tightening down the clamp enough. Thats why its always good to test any backup, no matter what it is. As with all backup systems of any kind, you should occasionally check its operation. I check mine about every 6 months, especially in early spring when most of my water starts to come in to the sump pump. All I do is unplug the main sump pump and wait to make sure the basepump kicks on. If there is no water coming into the sump, I have to run a garden hose into the sump to test it. The first year I had it, one of my tests failed because I must have not clamped the float down tight enough and the float got caught on the side of the sump wall and wouldn't raise but that was my fault for not... » Read More As with all backup systems of any kind, you should occasionally check its operation. I check mine about every 6 months, especially in early spring when most of my water starts to come in to the sump pump. All I do is unplug the main sump pump and wait to make sure the basepump kicks on. If there is no water coming into the sump, I have to run a garden hose into the sump to test it. The first year I had it, one of my tests failed because I must have not clamped the float down tight enough and the float got caught on the side of the sump wall and wouldn't raise but that was my fault for not tightening down the clamp enough. Thats why its always good to test any backup, no matter what it is. « Show Less