Used my Serta King Mattress Pad for 1 season &amp; now one side isnt working,when I switch it on, z controller switches off after 2 sec, any ideas??
369884
You need a new controller and you should call customer service. You can verify this by switching the one that does work with the one that dose not, just unplug both and switch them. I have the same problem after 2 or 3 days and I have one being shipped to me. As I read other reviews, others encountered the same.
192200
Return it for a new unit. Mine started to only do MANUAL mode, and I called T-Fal and they confirmed they've been getting calls about this. I had just got mine, so I returned it for another one.. so far, everything is working fine again. I suggest buying from Bed Bath and Beyond since they will allow you to return past 60 days if you keep your receipt. Hope this helps!
2168088
Connect with a USB cord or if that dnt work turn the controller over and get something small with a point n that small hole it should reset the controller then try to use a USB cord again
1414362
My mattress pad never smelled at all! I am sorry that yours does. I am guessing you have washed it and the smell is still there?! I would tell Amazon about it and get them to replace it with another one. NO reason at all for the smell to linger......
421403
Did you physically damage the drum pad or did it just stop working? If it just stopped working the piezo trigger switch inside may have just come loose from the pad. It is held in place by a piece of tape. Open it up and retape. Now if the pad itself is damaged I would start by contacting Medeli: http://www.medeli.com.hk/?page=contactus
1646523
Unfortunately, when I received the all season King, it did not work. When I requested a replacement all I received was a refund of the purchase price. Only one of the 2 controls worked. I did not re order a new one. Sorry I could not be of more help.
2046554
I had similar problem until I hook it up to a battery. After that all is working fine for me. I also found that it won't work properly if the polarity isn't right. Double check that, as I went over and over mine and found I wasn't right. Also when you are checking all connections undue all connections to reset the controller and all will work fine if all the right connections are made. I've had mine working for about 6 months.
1924620
Mine is when I first start off because the pad is dry, as soon as some steam goes through it however it works just fine, maybe it is not steaming, can you see the steam if you were to life off the floor
1630654
Unplug it and make sure your connection to the pad is securely in place. Connection is hard to attach properly. My husband had to do ours. You should hear the cliks when okay. We really love our Comfy Toes
150061
I had a king pad and returned it for the same problem. After I returned it someone commented that if you hold the power on key down for 30 seconds it will power back up. Good luck
749534
MarkI had a similar problem and found out that the little contact switch that you push in with a ball point pen or the end of a paper clip was smashed and broken (I took the controller apart to see) I ordered a new single controller $20 installed it, reprogrammed it and the problem was fixed!!
678107
I don't know but, contact Camping World or King Controls for technical advice. They both would know for sure.
76475
mine is doing the same thing. I have replaced the pads and still doing it. I think because of the thin cords from the device to the pads they are just not strong enough and the interior wires break ...I figure it has been a year and I got many, many uses from it...so will buy a new one. Wish the cords from device to pad were not so cheesy!!
1446513
I would contact Ingles to see if you can get a replacement pad. They should be able to provide you one. Good luck!
1661895
I haven't had the blanket for very long and I usually do not use it at the higher settings so the controllers have stayed cool. I also turn them off as soon as I am out of the bed. So I don't know if the controllers of your son in law were faulty initially or if they got that way with constant use. It could be an issue to consult with the manufacturer through the internet. Gadgets that convert household current to low voltage to charge say cell phones or rechargable cell batteries do get hot if left plugged in for very long periods of time after charging. They usually recommend to unplug them after use. I haven't had the blanket for very long and I usually do not use it at the higher settings so the controllers have stayed cool. I also turn them off as soon as I am out of the bed. So I don't know if the controllers of your son in law were faulty initially or if they got that way with constant use. It could be an issue to consult with the manufacturer through the internet. Gadgets that convert household current to low voltage to charge say cell phones or rechargable cell batteries do get hot if left plugged in for very long periods of time after charging. They usually recommend to unplug... » Read More I haven't had the blanket for very long and I usually do not use it at the higher settings so the controllers have stayed cool. I also turn them off as soon as I am out of the bed. So I don't know if the controllers of your son in law were faulty initially or if they got that way with constant use. It could be an issue to consult with the manufacturer through the internet. Gadgets that convert household current to low voltage to charge say cell phones or rechargable cell batteries do get hot if left plugged in for very long periods of time after charging. They usually recommend to unplug them after use. « Show Less
2024538
There are two controllers. They work pretty well. Fun fact: we just put ours back on our bed for the cold season coming up and realized that we had set the controllers on the wrong side. My side was really cold and hers was really hot. I kept turning mine up and it wouldn't get any warmer and she kept trying to turn hers off and couldn't get it any cooler. Glad we figured that out :)Seriously though, we love this thing. We live in Maine along the coast, and being able to turn this on an hour before we go to bed and find a toasty mattress instead of a block of ice is amazing.
2269197
I'm sorry I can't help you, Jerry. Mine is relatively new and therefore, I have not yet washed and dried it. When I do get ready to wash and dry it, I will dry it on a low setting because that's what I generally use. I can tell you that I love this mattress pad because it is soooooo comfy.