Do you accept returns on this product?
360462
Reply on behalf of Valkee Ltd: When you purchase the product directly from Valkee Company's webshop you'll have a 14 day return right if the product is in resellable condition. Other third party resellers may offer different terms of sale. The manufacturer's warranty is 1 year during which all repairs listed in the warranty terms are carried out or the product is exchanged free of charge.
2135986
Yes, but don't waste your money on this product. You will be very disappointed and you cannot return it to Amazon.
556134
I would thnk so, but mine didn't work when I received it so I never got to try it out. I did get a refund quickly, so it would be worth your try to find out. I was moving around at the time so could not reorder.
1281356
We can offer you a pre paid return labe if you would like to exchange it. I apologize for any inconvenience.
1595992
I just return like two days after. sorry I did not try that. I don't like the quality.
1519061
I'm sorry we don't you're more than welcome to return the item if it's not what you wanted.
918675
Yes, but we do not pay for shipping to return it. However, shipping first class is about $1.50.
336863
Yes, if you purchase a product through Amazon, you can exchange it for another size. You print out a return form, attach it to your package, and drop it off at a shipping place like UPS.
814461
Was anyone able to get a refund with no problem? Without them charging for return shipping? I ordered several of these items, and I agree: the description is misleading.
1544182
Go to "your account&gt;your orders" tab. Locate this item and select the option to contact the seller you purchased it from. Please note....Returns of this nature may not be permitted to be returned due to sanitary purposes. Hope this helps.
2042170
Yes. Not sure how long but amazon will allow a return for upto a year as well.
2011963
Due to health reasons, no personal use product is returnable unless defective, and then can only be exchanged for the same. Whether you used the item or not we would have to discard it. Thank you for your understanding and for shopping with DGS Novelties!
729029
Amazon has always accepted returnd of thie type in the past. I see no reason why you would not be able to obtain a refund or new unit...
642935
If it was human hair, it would curl. So yes I would return it to them. If they dont take it back ask for refund and file a complaint. Its called switch and bait. You thought you were buying the human hair product and they gave you a lessor product without telling you. Unfair business practices and you are entitled to you money back its illegal.
655339
Not sure, if it does not fit you can always return it. Just make sure they are willing to return it for you.
1230409
Hello, If you need to return an item, you must request a return authorization through your Amazon account. Sincerely Gerrie
1301042
I don't think so. I bought the wrong product and have not used it much. Buy it directly from Amazon so you can return it without paying restocking fees.