how to reset the toner count after replacing it with a replacement toner cartridge
374587
Not familiar with "toner count". When I've replaced a cartridge, the message has gone away.
374588
If I'm not mistaken, the new cartridge should reset itself, I've not had that issue to deal with myself
1679636
Check the new toner make sure it's installed correctly and full. I always put a piece of black tape over the sensor so I don't get that warning when it's still half full. Then I would turn the power off, unplug it for a minute or 2. Then plug it in and follow the reset instructions for that printer. They're available on line.
43379
If you have removed the packaging tape and set the cartridge firmly into the slot, turned the unit back on and it still does not recognize it then the contact points were never replaced. Once a cartridge is empty and reloaded they have to replace the contact points which tell the unit it is full of toner again. Hope that makes sense.
2268224
Sorry, I have not had an issue changing toner cartridges, so I'm not sure how to fix it. Did you pull all of the protective plastic tabs off of the cartridges? Try tipping the cartridge back and forth a few times to loosen the toner. One time my printer kept saying the paper was out when it wasn't. I turned off both the printer and the computer and rebooted them. That seemed to fix my problem. Sorry I can't be of more help.
239112
A toner cartridge IS included, i think it holds less than a new one, but I am not of the copy count, I have about 100 on it so far.
93234
Yes, the printer has four separate toner cartridges - BYCM. Note that when the printer stops printing because the software is reporting one of the toner cartridges is empty, it may not be true. The printer software uses page counting to gage the toner. One dot on a page is all it takes to count as a page. Just reset the page count for that cartridge and you may find as I did you have several hundred pages left in the "empty" cartridge.
968227
I have the exact same printer. Based on memory alone, I think the instructions suggest to not use all of the toner when refilling. I may have used 90% + and even though it didn't spill out I still may have overfilled as printing quality is not nearly as good with the refilled cartridge.In addition to figuring out how to remove the filler cap, prying the container apart without damaging the cartridge, and determining the correct amount of toner to pour in I also installed a new chip and updated the firmware on the printer. Printer didn't recognize the cartridge with the new chip without the firmware update)If I had to do it over again, I think I would just spend the extra dollars and buy a new cartridgeGood luck!! I have the exact same printer. Based on memory alone, I think the instructions suggest to not use all of the toner when refilling. I may have used 90% + and even though it didn't spill out I still may have overfilled as printing quality is not nearly as good with the refilled cartridge.In addition to figuring out how to remove the filler cap, prying the container apart without damaging the cartridge, and determining the correct amount of toner to pour in I also installed a new chip and updated the firmware on the printer. Printer didn't recognize the... » Read More I have the exact same printer. Based on memory alone, I think the instructions suggest to not use all of the toner when refilling. I may have used 90% + and even though it didn't spill out I still may have overfilled as printing quality is not nearly as good with the refilled cartridge.In addition to figuring out how to remove the filler cap, prying the container apart without damaging the cartridge, and determining the correct amount of toner to pour in I also installed a new chip and updated the firmware on the printer. Printer didn't recognize the cartridge with the new chip without the firmware update)If I had to do it over again, I think I would just spend the extra dollars and buy a new cartridgeGood luck!! « Show Less
159598
pull latch on top, in the lower paper tray. lid opens, grab toner cartridge and pull up. Put new cartidge in, close cover.
383597
You probably removed the drum that goes with the toner when you removed your old toner. Reuse the drum with the new toner.
2268731
Mine is 2 years old and I have filled the toner cartridges several times....I use a local company who specializes in refilling toner cartridges...they find away to refill anything !!!! It might be that the original starter cartridge which lasts a very short time is sealed
484132
If it's printing good, no streaks on the edges where you can see the drum leaving a roll spot - then you can reset the drum counter. Do this by opening the compartment where you put the toner and drum. Hit the clear button and a message will come on replace drum (y/n), hit yes and it will take replace drum error away. We only replace the drum when it starts to print bad, every 40-50 thousand copies instead of the recommended 20 thousand copies.
1728132
Well, I must admit that I have not been diligent in tracking the page count recently. However, in 2009, when I first got the Q5949X cartridge I did track the print count and that was 5,740 for one cartridge. You can track your page count by "Hold down the green button on your printer for 10 seconds." The statistics page(s) will print and you can track your performance as well. Admittedly, I did shake the cartridge to get additional pages to print, so I squeezed more out of the cartridge than one might get by changing it when at the first notice. I have also noticed with the last cartridge I replaced, that instead of "streaking" when toner is low, the printer simply refused to print, suddenly, one day. That was it for the toner! No more! Gone! ... and with no warning other than the "low toner" message that had been flashing for weeks. I hope this helps you!
285970
i've refilled mine. so far it seems to be okay. just make sure you've got the toner AND the replacement chip.
1704534
yes there is! aftermarket sellers should include this tips, i wasted 2 new toners from V4INK because of this problem ultimately wouldn't even print. if i had to guess why is that non-original toners dont reset the life counter in the machine. here is how i fixed! Open door press Clear/Back key press *00 press OK Do not choose anything for drum replacement. when drum replacement menu comes up, just press the * and then 00, then just press OK. that should clear the error message, the printer has a toner life counter that needs to be reset.
1815886
I don't know what could involve the toner cartridge unless it wasn't fully seated inside the printer. Perhaps you could pull the toner cartridge out, inspect the insertion area for any debris and then re-seat the replacement toner cartridge.
281572
Is recomended on the first reload because the toner is different. I didn't empty the cartridge and worked. Be aware that is better don't fill to much because if you do the cartridge stop vworking properly also you can reload tree or four times only, after that it start doing a big mess on your printer.
1962284
I don't think so. I've ordered a new cartridge and kept it in the box, unopened, for 3 maybe 4 weeks before using it...never had a problem with the toner.