Should the laser be visible? My G5 laser mouse is very jumpy. When I turn it over, I can't see any light coming from the laser. Is this normal? I'm wondering if the laser died. TIA. --Osman
360128
No, you should NOT see a light. But if you hold it close to your eye and look carefully, you may see the laser very faintly.This is a laser mouse. If you had an OPTICAL mouse then you definitely would see a bright light under your mouse. Laser is a different technology and does not need a bright light in order to track. Having no light is normal. Don't listen to anyone else, they obviously don't know what is the difference between laser and optical.
360129
You generally won't see the laser, if you look carefully there is a TINY hair for a red light coming from the diode, you shouldn't look at it, because it is a laser, but you really have to try hard to see it, it's just like a very very tiny laser pointer light, but near impossible to see it shine on anything. They are completely different than optical mice, which typically use a red LED light, which will certainly be visible. If the laser did die, the mouse wouldn't jump at all, it wouldn't pick up any movement.
360130
Adriel is right. The bright red light from optical mice is not a laser--it's a bright red LED. Laser mice use a nearly invisible laser beam to track surfaces with greater accuracy compared to optical mice.
360131
I'm having the same problem. I'm not sure if you're supposed to see the laser (the red light...I was able to on another Logitech mouse I own).Anyway, I not sure what the problem might be.
1596391
Yes, you should see the red light when you press a button. It took me a bit of tinkering with it, I had the same issue. It's pretty cheap, I just kept messing with it. Remove batteries put em back in, slap it around a little. I also could only get it to work in just one of my USB ports. Sorry couldn't be more help.
1348115
The lazer light actually shines through the whole mouse pretty effectively. Unfortunately it's really only noticible at night. But the mouse is def worth the price!
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
1275475
No, I haven't had that problem, just the issue of every time the mouse doesn't move for a few minutes, or after turning the machine on, it's frozen and I have to click a bunch to wake it up so I can see and move it around. I'm thinking this is not a very high-quality mouse, though, after hearing your problems in addition. Hmm. Sorry I can't be of more help.
36717
There is a tiny rubber button on the left side of the laser near the front...difficult IMO to manipulate in a extreme situation...but I get tons more battery life just leaving mine turned off as I do a lot of practice with the built in sites. But push it once and the laser pulses, push button again and it's on constant. Push button a third time and it shuts back off.
1638875
Ihave Two of the 3M devices, one at work and one at home. Three comments1) the pain in my left forearm and elbo has lessened greatly (love the product) (2) I have had no issues with either device right out of the box, they worked great (3) suggest going to control panel and in the search window (assuming you are on a PC not a Mac) then type in "mouse". Look thru the functions, and reset to your desire bet you can resolve your issue. Have you contacted the seller or manufacturer for assistance? there you havit.
1676412
I have used several different models of these Logitech keyboards and mice, from MK270 through MK520. They all had a device that emits a focused light beam, like a laser, just not through a process of optical amplification based on the stimulated emission of electromagnetic radiation, which a general description of a laser. The difference is immaterial in the mouse as far as I can determine. These "otical source" mice have enough resolution to do HD graphics work. They work far better than the first lasers did, in fact.
1397974
My G29 with a crimson trace has no issues and the laser is on the side. A g29 has a wide slide. If I remember I'll look more closely when I get home and let you know more.
1979803
I had the same problem in about the same time frame. All I did was uninstall the software, reboot and reinstall, then cleaned the laser window on the mouse with compressed air. Worked for me. Also you may want to check what resolution you're running the mouse at. If you are running really high res, try cutting it back some. Hope this helps!
1116434
Since my laser level came without directions, don't know the answer to that one. I guess mine had batteries already loaded, since the laser is working. (it has been entertaining my cat for weeks.) If you find the answer, please share, 'cause I'll eventually need to know!
404872
First try unplugging and plugging it back in. If that doesn't work, look at the bottom and see if the laser is on. If it isnt, the laser could be dead. You could try reinstalling the mouse drivers.If all of that fails, i recommend getting a new mouse. Go for the $20-$50 logitech mice. Much better quality and never break.
607504
I don't think I got specific instructions with my mouse either, I do not know of a manual for the product. I have found that if the mouse does not seem to be working properly, you have to plug the USB directly to the computer, and not through a USB extension of any kind. Mine would not work, but when I plugged it straight into the computer it worked fine. Do you have a specific question about how to do something? Maybe I can help.
1861137
Because Logitech hasn't made this mouse in almost 6 years, and it's an AMAZINGLY popular mouse. Also are you certain the one you saw in the store was a G5 and not the new G500?
641121
Using the laser did not trigger anything as I remember. Now, there is two modes for this presenter: Presentation mode and mouse mode. It may possibly do it in mouse mode, but not as I recall because I pressed the button in mouse mode before and it did not do anything.
1276785
I see nothing when it is on. The laser goes off when the mouse is turned over, so there is no eye danger. Not sure what you mean by courtesy light. I love the mouse.
867058
I don't know if this was a G500 issue, but the one issue I get a lot is when I middle click links it does not register properly and just scrolls the page all the way down. Not an issue I've ever had on any other mouse.Update: Okay I played around with the settings and found out the issue described above was due to the left and right click on the wheel being assigned to page up and down, apparently they can be easily clicked when quickly pressing middle mouse button. I unassigned them and it hasn't happened since.