help with sagging lines I've had this since May 2009 but it was not installed for a couple months. When I first started using it the lines became uneven when they retracted. I have used it only rarely do to this problem. Has anyone found a way to fix this? I agree the knob to tighten doesn't seem to hold. Is there some place to get help or advice?Thank you! help with sagging lines I've had this since May 2009 but it was not installed for a couple months. When I first started using it the lines became uneven when they retracted. I have used it only... » Read More help with sagging lines I've had this since May 2009 but it was not installed for a couple months. When I first started using it the lines became uneven when they retracted. I have used it only rarely do to this problem. Has anyone found a way to fix this? I agree the knob to tighten doesn't seem to hold. Is there some place to get help or advice?Thank you! « Show Less
375729
As others indicated, you adjust the lines in unison at the unit. Eventually, you will have to adjust individual lines due to stretching and this is very easy in the "handle" section. The panel slides out (take off the end cap first) and the cords are easily adjusted.
375730
I use it all the time, sagging lines and all. You can tighten them with the knobs on the side. I think the lines stretch with time, although there is some mechanism that should keep them somewhat tight.
1677311
I've had this about a year now. The tension gives eventually and like the other reviewer mentioned, mine sags. Even with the allen key, while it locks temporarily, it will eventually give. Sorry I couldn't be more positive about this.
42274
Tighten up the knobs. Mine work fine. I recall having a little hassle positioning the to exactly where I wanted them to be, but I haven't used the saw stops for about a year, so my recall is fuzzy. All multiples are identical. If you get looseness after tightening, then return the product for one that works.
804986
Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked every time for me. Yes, it is a bit much to do but it works :) Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked... » Read More Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked every time for me. Yes, it is a bit much to do but it works :) « Show Less
2247249
I haven't had to tighten mine yet, but I think I could loosen the knot at the end of one of the lines and tighten then re-knot the line. I really enjoy using this unit. It's not as stable as one that are cemented in the ground, but I like that I can dismantle and store when not in use. Good luck if you do need to tighten the lines.
150075
Make sure the gate is tightened sufficiently to close, also that the gate is straight, perpendicularly and horizontally. My gate became lose once because the top tighteners moved out of place over Thanksgiving. Too, many people working the gate - pushing and pulling in the wrong directions etc... I plan to install the holders for a more permanent fix soon. If this does not help, please report your situation to Amazon. They are great at helping you solve such problems. And, committed to your satisfaction.
1126306
I found I had to tighten the hose on the outlet, which is a pain where it is located, to keep it running smooth. Use a wrench, but no so tight you break anything. We also have to keep the hose situated so it drains down the whole length of the hose, no rises as it goes towards the open end. Hope this helps
500379
I thought I would have problem this year because I didn't do anything at the end of the season, but to my surprise everything work perfectly. Now I wouldn't suggest it but I worked out. Matter a fact I just bought another complete set. Hope that helps. Oh... Your answer ... I would take a air nozzle and blow the lines out before winter. Well that what I will do anyway. Enjoy.
380878
Never had mine do that. I adjust the legs if it is crooked. Then play with those thinwires around the neck to adjust the width of the spray circle. there are two thinwires around the neck. Perhaps yours are together somehow. If that is thecase the adjust the wires by pulling them around. One should allow the sprayer to go left and the other to right.
757819
Re prime your lines. I had This happen as well. Also make sure your ring look good. It is cheap to replace.
1523703
I didn't have any vertical line issues, but the first one that I got had some issues and didn't respond I did exchange it and the second one is working great with no issues (I did install it around 6 month ago)
852817
You have to turn the knob as you cut. Something like tighten, rotate, tighten, rotate.. repeat until the line is cut.
1491629
I have delt with a similar issue. I have found that just by pushing the waste, paper etc. through every 4 to 6 months or so as "maintenance" to keep the line clear has work fine and prevents it from backing up. Make sure there is only one turn point if any as this product will not work with multiple turns in the piping. eg. trying to clear a clogged sink trap.
288636
As I live in an older home (1920) many of my outlets hold sagging nightlights, etc. The Feliway diffuser was in the basement which has newer outlets. But I will check to see if it's sagging. I haven't used it in a while (has to get a refill) and noticed my cat is again licking all her fur off so I will replace w/refill and watch out for sagging. Thanks for the tip!
1817866
Mine has very little sag, but due to the leverage it could damage easily I believe. Contact VIGO , I found their customer service to be fast and helpful! What a surprise!
300931
I suggest reshaping it using a vice or a couple pairs of vice grips to make the base as flat as possible. I actually saw those tabs off with a hack saw which decreased the stability of the base. I've since bought another knob. It sucked too. I put parts from two knobs together to make one good one.
961647
We did not overly tighten ours as we didn't find a need to. We did tighten it snuggly enough so it wouldn't turn easily. It did move a bit once after it was bumped but it wasn't a problem to move it back. I would suggest you contact the company if you feel yours is having a problem..