The policy I am looking at purchasing states it includes "accidental damage". What is covered under that?
366192
Sorry, I purchased this for another person at work and forwarded the information to him. I am not familiar with the policy.
2006357
To the best of my knowledge, the warranty covers mechanical and/or electrical failures only. It is not an "accident" plan (i.e. you drop and break it) nor does it cover wear and tear.
1969425
Yes, however; does not cover accidental spills or drops. Manufacturer refurbished is a plus. Enter code 01QJ000242M13047 for discount.
627054
@ Sherri G, this is an ADH policy. Read the terms and conditions closer, under Optional Coverages where it states that ADH policies do cover drops and spills. "subject to the exclusions listed in the WHAT IS NOT COVERED section except for the following: repairs or damage resulting from dropping the Product, liquid, or in connection with screen breakage are covered under this ADH Coverage benefit. " I hope that helps
1476563
Their standard protection plan covers mechanical or electrical failures the occur by normal use. The ADH (accidental damage from handling) is a must it covers spills and drops. If your iPad stopped working they claim to help you file a claim with the manufacture. If the manufacture agrees with the claim and replaces or repairs the iPad square trade says they will cover the cost. If the manufacture refuses the claim square trade says they will still cover and replace or reimburse you the cost of the covered item. I would suggest googling The SquareTrade and reviewing the polices yourself. They explain it slot better in detail. Also make sure you buy the right dollar amount of coverage. Hope this was somewhat helpful.
230273
From Terms and Conditions, what is NOT covered "DAMAGE FROM ACCIDENT,ABUSE, MISUSE, INTRODUCTION OF FOREIGN OBJECTS INTO THE PRODUCT,UNAUTHORIZED PRODUCT MODIFICATIONS OR ALTERATIONS"
1629617
Square trade is a great protection plan. If you buy accidental drops and spills then it will cover under that circunstances. What it explain later that will not cover if the user drop and break in purpose and not accident, which make sense. Thanks.
1621932
Other than if it arrives damaged during transit, no. As with any manufacturers' warranty, it covers some things but not if it were due to something you did, accidental or not, or from regular wear and tear. The only thing I can recommend is that you can probably purchase some form of insurance if you feel the need to do so to protect you from unexpected damage or theft. I hope this helps.
1461406
one claim. Then you have to buy a new Protection plan. That is if you get full replacement. I had a 1 year plan, not sure if it is different for longer plans.
1611536
I know firsthand that they only offer the non-accidental protection plan for used smartphones purchased from Ebay which minimally covers the phone against inherent manufacturing issues like electrical/hardware failure. I searched vigorously for an Accident Protection plan for my used Galaxy S3 purchase but ultimately settled for a standard, non-accidental 1-year protection plan.On the bright side, I called them today (some ~6 weeks after original purchase date) with a case of buyer's remorse, still a bit miffed over not being able to get accidental coverage; they immediately gave me a full refund. I know firsthand that they only offer the non-accidental protection plan for used smartphones purchased from Ebay which minimally covers the phone against inherent manufacturing issues like electrical/hardware failure. I searched vigorously for an Accident Protection plan for my used Galaxy S3 purchase but ultimately settled for a standard, non-accidental 1-year protection plan.On the bright side, I called them today (some ~6 weeks after original purchase date) with a case of buyer's remorse, still a bit miffed over not being able to get accidental coverage; they immediately... » Read More I know firsthand that they only offer the non-accidental protection plan for used smartphones purchased from Ebay which minimally covers the phone against inherent manufacturing issues like electrical/hardware failure. I searched vigorously for an Accident Protection plan for my used Galaxy S3 purchase but ultimately settled for a standard, non-accidental 1-year protection plan.On the bright side, I called them today (some ~6 weeks after original purchase date) with a case of buyer's remorse, still a bit miffed over not being able to get accidental coverage; they immediately gave me a full refund. « Show Less
1782162
It was covered before. Prime policy says nothing about low-priced items not being covered. It's easy to find similar examples of bigger & heavier items that are covered. Here's another one:Onkyo SKS-HT540 7.1 Channel Home Theater Speaker System
546299
I don't know exactly what you are talking about. Once you purchase, you are sent a large PDF file detailing the policy. There are very few exclusions, cords and batteries were included. I used my policy extensively for my son's very used, very loved gaming laptop. It more than paid for itself. I highly recommend it. Square Trade is very easy to work with and they are pleasant to deal with. I was NEVER given a hard time with any repairs. I do not work for Amazon or Square Trade, I'm just a housewife : )
1955422
Yes they insured my Nexus 4 - the pricing for the policy is based on the purchase price - that is nominally what they would have to pay out if your new phone was a total write-off - it is possible they will send you a replacement that was returned damaged under some other claim and then refurbished
1629614
I can't speak to accidental damage, but they were excellent to deal with when my camera seriously malfunctioned. I will not hesitate to buy their coverage another time. I would suggest calling the company and asking them directly about the coverage you are concerned about. Cameras are so complex these days, I think insurance coverage is a "no brainer".
2043458
The Terms and Condition link is a bit hidden, but present!Anyway seems they are both covered:"Accidental Damage from Handling Coverage ("ADH Coverage"):if purchased and evidenced on Your sales receipt, ADH Coverage provides additional protection for Your Product against sudden and unforeseen accidental damage; provided such damage was during the course of regular use of the Product by You, and subject to the exclusions listed in the WHAT IS NOT COVERED section except for the following: repairs or damage resulting from dropping the Product, liquid, or in connection with screen breakage are covered under this ADH Coverage benefit." The Terms and Condition link is a bit hidden, but present!Anyway seems they are both covered:"Accidental Damage from Handling Coverage ("ADH Coverage"):if purchased and evidenced on Your sales receipt, ADH Coverage provides additional protection for Your Product against sudden and unforeseen accidental damage; provided such damage was during the course of regular use of the Product by You, and subject to the exclusions listed in the WHAT IS NOT COVERED section except for the following: repairs or damage resulting from dropping the Product, liquid, or... » Read More The Terms and Condition link is a bit hidden, but present!Anyway seems they are both covered:"Accidental Damage from Handling Coverage ("ADH Coverage"):if purchased and evidenced on Your sales receipt, ADH Coverage provides additional protection for Your Product against sudden and unforeseen accidental damage; provided such damage was during the course of regular use of the Product by You, and subject to the exclusions listed in the WHAT IS NOT COVERED section except for the following: repairs or damage resulting from dropping the Product, liquid, or in connection with screen breakage are covered under this ADH Coverage benefit." « Show Less
1843985
I have never used it for accidental damage but I recently read where it does cover two instances of accidental damage but there is a $45 up front charge. But again I haver never used it for that. It's great for tech support. If you have a problem and can figure out what's wrong you are free to call them at any time with a charge.
838113
I am not sure, as Mary said I would call them and make sure. Also, the place where you are possibly buying from, may have a protection plan too. I would call the company(s) that offer the protection plans and see which one is most likely to offer the better plan.