Do I have a defective pair? I received my Sennheiser CX300-B Earbuds to use with my Gen 5 IPod and as soon as I put them in my ears I hear a hissing/white noise type of sound. This is even before I play any music or video. I have been experimenting with the different size ear cushions and I found the smallest size minimizes the background sound the most, but it is still there. Also the noise is more noticeable with some music tracks than others.I don't get this background noise with the ear buds that came with the IPod, but then again I don't get the high quality sound and I'm wondering if I'm just expecting too much from the Sennheiser. Thanks. Do I have a defective pair? I received my Sennheiser CX300-B Earbuds to use with my Gen 5 IPod and as soon as I put them in my ears I hear a hissing/white noise type of sound. This is even before... » Read More Do I have a defective pair? I received my Sennheiser CX300-B Earbuds to use with my Gen 5 IPod and as soon as I put them in my ears I hear a hissing/white noise type of sound. This is even before I play any music or video. I have been experimenting with the different size ear cushions and I found the smallest size minimizes the background sound the most, but it is still there. Also the noise is more noticeable with some music tracks than others.I don't get this background noise with the ear buds that came with the IPod, but then again I don't get the high quality sound and I'm wondering if I'm just expecting too much from the Sennheiser. Thanks. « Show Less
391878
I also experienced the hissing/white noise sound with my CX300-B earbuds. Because of this noise, I felt I had to turn the volume up louder than I wanted.Also, when moving the cord, it sent noise into the earbuds.I own a pair of Sennheiser HD 555 earphones that I have been amazed with. The sound quality is unbelievable. Perhaps the bar was set too high, and I expected the same quality from the CX300, but it didn't happen.I have since returned them to Amazon, and am now searching for something better.
391879
I have the EXACT same problem. I use them on my laptop but the first thing I noticed was the hiss. I was shockingly disappointing and tried the other headphone outlet but to the same effect. Its just not one bud, but both, so I'm guessing its not like a damage issue.I'm not a sound blaster and usually have my music playing kinda low so the hiss is always noticeable.Right now I'm contacting Sennheiser about the issue.
229113
Just wanted to pass along that Amazon took back the opened package. Others I've listen to didn't sound anything like the crappy ones I received.Amazon has first rate customer service. I'm going to try a different pair from here. Any suggestions?
526505
Thats it. It's a problem with this headphone because otherwise they sound great. Check out the Sony MDR-1RBT, it's way better overall.
207531
Yea kinda sounds like a bad set. Mine flash red and blue when pairing. Did you try to double tap the center button on the headphones I think that clears previous paired devices. If that does nothing I'd say they were bad
1506644
the cords mess up,i just bought a generic on amazon the other day as the original didnt last no tine and they cost almost $30 the others $10http://www.amazon.com/gp/product/B00NV60A00/ref=ox_sc_sfl_title_2?ie=UTF8&psc;=1&smid;=A1LENG22PRMS3H is the others. love the earphones but i dont think the ar gonna hold up and you get no help from anyone.mine are only about 4 monthes old.I mow lawns and use earmoffs over them so they are well protected.i held of buying these as they were pricey should have just kept buying the cheap ones. buy these and shop around they are good till they break and then you dont mint trashing them. MEE audio Sport-Fi M6 Noise Isolating In-Ear Headphones with Memory Wire (Black) the cords mess up,i just bought a generic on amazon the other day as the original didnt last no tine and they cost almost $30 the others $10http://www.amazon.com/gp/product/B00NV60A00/ref=ox_sc_sfl_title_2?ie=UTF8&psc;=1&smid;=A1LENG22PRMS3H is the others. love the earphones but i dont think the ar gonna hold up and you get no help from anyone.mine are only about 4 monthes old.I mow lawns and use earmoffs over them so they are well protected.i held of buying these as they were pricey should have just kept buying the cheap ones. buy these and shop around they are good till they break and... » Read More the cords mess up,i just bought a generic on amazon the other day as the original didnt last no tine and they cost almost $30 the others $10http://www.amazon.com/gp/product/B00NV60A00/ref=ox_sc_sfl_title_2?ie=UTF8&psc;=1&smid;=A1LENG22PRMS3H is the others. love the earphones but i dont think the ar gonna hold up and you get no help from anyone.mine are only about 4 monthes old.I mow lawns and use earmoffs over them so they are well protected.i held of buying these as they were pricey should have just kept buying the cheap ones. buy these and shop around they are good till they break and then you dont mint trashing them. MEE audio Sport-Fi M6 Noise Isolating In-Ear Headphones with Memory Wire (Black) « Show Less
331604
I had the same problem with (much, MUCH more expensive) Sennheiser CX400 earbuds - it was awful. I could hear my *hair*, who wants to listen to their hair? Unfortunately, i'm pretty sure all earbuds that have the sound isolation via making full contact between the rubbery part that sits in your ear, and your ear canal itself, are going to conduct some cord noise. No matter what, the cord must be attached in a way that is so integral to the construction that conductivity is a matter of physics. I find these significantly less objectionable than the Sennheisers, in fact I'm not bothered at all (maybe I got used to it?) But with the sound at a decent volume it's hardly noticeable. I really like these (I saw this post when I came looking to buy another pair or two in different colors). So I tried an experiment, on your behalf -- I put the earbuds in my ears, then draped the cord around the back of my neck. I then simulated moving around (hey, I wasn't about to get up off the couch :) by taking the remaining free part of the cord and whipping it around. Not bad, not bad at all. At the resulting length, you'd need to carry your music player approximately at your waist, and with that wrapping strategy it will minimize the cord hitting against things. Bottom line, at the price (plus, doesn't Amazon give you five bucks of free mp3s if you buy them? they did my last pair), go for it, they're better than Sennheisers at three or four times as much money, so ... what the heck, right?
486092
Cristy Showers, I am unsure as to whether there are replacement buds. Did you not receive the extra 2 pair included with your original purchase? I have found that all the earbuds I have, no matter the brand, the earbud sleeves are interchangeable. I have had probably at lease 6-7 pair of all names & sizes. As long as the little speaker is near about the same size? You can use any kind. I am sure if you contact JVC they can give you more info. I never have them long enough to need replacement. I bought 3 pair of behind the head, over the ear, and ear cup styles now. I have tiny ears, and cannot stand buds anymore. If I were you, go up to a better pair of JVC that surround your ear, you will NOT believe how much better the sound is.
1534662
no this is not a known problem. However the wires after around 2 years do fail forcing you to buy better higher quality cables. Return them back or just buy new cables. I would be more pissed at Sennheiser about the wires but the cans just sound sooooOOOoo good that I could care less and ponied up the cash for some good wires.
1031879
Have not had that problem with my pair. Usually that occurs when the cord is not twisted in properly. Otherwise I am not sure what the problem would be, probably the headphone rather than the plug if it's one side only.
1873561
I have 4 shuffles of the latest issue. The problem is with the X-1, as just touching the R ear bud will make the sound come in, but it will cut back out in a few seconds. Out of the water, I have not experienced the problem, but that was of short duration.
335961
Send a email to earbuds. They will give you a return #. Go to the website and mail them a emsil
125666
I also have hearing issues. I have Oticon behind the ear aids. There is an option Oticon sells where a optional segment is attached to the aid. The output plug would need an adapter to fit the aids from the standard headphone jack. The highest volume from my iPod just wasn't enough for me so I bought this amp. It does not make a huge difference, just barely enough. I am using earbuds not aid induced. I believe the aids sound like "manufactured" sound to me. Which, is a whole lot better than hearing nothing :). I would suggest getting a stronger amp and good earbuds. Good earbuds like the Sennheiser $40.00 ones I mean, not the $250.00 ones. Over ear may be a good option as well depending on how you will be listening. Good luck.
229112
I just received a pair, and wrote about it here before I saw this. Your story sounds just like mine. Sound is terrible. I wrote Amazon about it. I guess I'll see what they (Amazon) are made of. As what to do. Send them an email. Look for "Contact Us" on one of the help pages.
2279619
In reply to an earlier post on Jun 10, 2009 7:30 AM PDT Dave in Dearborn, MI says: "They are as tinny sounding as others I have tried and returned. I am getting frustrated wirth the trial and error and all the returns. I even got a pair of the V-MODA Bass Freq Earbuds offered here on Amazon that had great reviews regarding the bass response. I returned them right away....they were as tinny sounding as any others I have tried...and the volume was low as well---even at the highest setting. Could be I just got a bad pair, but I am not going to order another set of those either." REPLY: It sounds as if you didn't have either of these phones properly seated/sealed in your ears. If they are not properly seated, then the sound won't have the bass you're looking for, and it will sound tinny. I have several sets of fantastic in ear phones, and they all need to be properly sealed in your ear to give you the great sound experience that they are capable of.
1357976
I've had my C5's for just over a year now and wouldn't recommend them for an active workout. Although I've not used my pair of C5's for running or working out I've had a problem with the right ear bud cutting in and out depending on how I hold my nano. I thought it may have been the 3.5mm connection between plug and the ipod but now after more use I think it's actually where the cable attaches to the 3.5 mm plug. I've even tried other mp3 players and find that inadvertent motion can cut out sound for the right side. I have to hold the nano and cable just so to keep sound in both ear buds and the only use I've made of the C5's is on the metro rail and walking to the stations before and after work. I would suggest using a pair of earbuds that have an over the ear holding style like the Sony MDR-J10 h.ear Headphones with Non-Slip Design or the Sony MDR-AS20J Active Style Headphones with Soft Loop Hangers. This style of ear bud is good enough for a workout and also allow surrounding sounds through which is important depending on where you're being active. If you're running with the cars you might need to hear them coming but if you're running around a track then a pair of buds that need to make a seal may be just the thing. I have a pair of the Sony MDR-AS20J and find they're great for a workout. Hope that helps. Good luck with your buds!
1307687
I have the same issue. The noise cancellation on this headphone is substantially inferior to the Sennheiser PXC 250 and the QuietComfort 15--both of which I've owned and used for years. There is virtually no difference in noise reduction between "Normal" and "Bypass" modes, and Talk Through introduces more noise than is present without the phones. I just cannot accept that Sennheiser would create such a poor product; certainly my set must be defective.
198724
I use regular iPod earbuds with it for activities other than swimming, and so it sounds exactly like any other iPod would. The sound quality depends on the ear buds or headphones that you use. If you were to use the waterproof earbuds for out-of-water activities, the sound quality would not be the best.