Refund or replacement parts: Am i the only one who thinks a company like Schwinn should send out a replacement part or have some sort of warranty for this sort of poor product performance?
354239
It is a very cheap product, it wouldn't make a lot of sense fiscally to spend half the cost of the product to ship a part. But you would think for customer service they would work with you.
535469
There is something wrong with the units, I brought it to a bike store and they could never fix it. I am suppose to return it and send it with a prepaid paper that they sent me but I cant find it anymore, can u please send it back so iu can send it to you.
1761055
I had the same problem You can get them from your bike dealer or go to a fastner company like fastenal. I ordered mine through fastenal I have one close. If I can find my invoice for them I will post it here with the part number.
1513458
I'm waiting for my second replacement unit now. They've already acknowledged that this is a design defect and that the project has been redesigned. Contact customer service again, request another replacement and ask for the redesigned unit instead. There's nothing you're doing wrong and I'm not aware of a way to fix this. I took the first one apart and it's just cheaply made with plastic gears and an undersized motor that don't hold up.
1410074
So far Schwinn has been very good about getting back to me, but not so good in fixing the problem. I have replaced the control panel, nearly all the wires and the dc motor. It still doesn't work, but they are still working with me. If either of you have any luck, please let me know via this post.Thanks
2134127
I have had my Schwinn 430 since July of 07. My wife and I have used 4 times a week since July 07. We did have the squeek, but it worked itself out. I have had 0 problems with my machine. I would buy another if ever the need!
1050142
I have not. However, since my review Proform kept working on my bike and finally got it repaired and fully functional. Proform also extended the warranty to cover the down time. The repairman said, "You got an original version which had a few design flaws that once fixed would solve the problem." He appears to have been correct as the bike has worked well over the past 6 months.
685545
I'm sorry. I have mo idea. I bought mine for an exercise bike which is not a Schwinn. I do think it's great though.
1579728
I do not know what to do in that case but I imagine that visiting their web page is the 1st step.I am sorry but never had the need for a replacement part.
1417995
Hello, I had no problem with mine, I think yours has some kinda electric problem, did u get extended warranty? If not call Schwinn I am sure they can help you what to do.
67078
Unless you are patient about doing it yourself, I would take it to a bicycle shop. They can replace it and in my area, it would cost less than $15.
511559
Nautilus Warranty Policy covers the AD2 Bike - link to the policy is: http://www.schwinnfitness.com/media/downloadable_documents/shared/Warranty_QA_Consumer_v1_m56577569830851706.pdf?FOLDER%3C%3Efolder_id=2534374302038067&bmUID;=1298062417476&lid;=Warranty+FAQs+-+Warranty_QA_Consumer_v1_m56577569830851706.pdfI can say I've been very happy, and have had zero issues that would come under a warranty claim.
1584463
Because they don't care Mark. This bike has serious design flaws and is stocked with sub standard parts from China and Pro Form makes (Made) a lot of money off this bike. I wish I had never purchased mine. I suggest you put a complaint on their FaceBook Page, you might get some help to repair one if you own it but they will not refund your money, it's gonna take a class action lawsuit for that to happen...sorry
1371338
Sorry to hear about your experience. Fortunately the bike i purchased for my son works well even though he does not use it. The only thing i can think of is to have a mechanic or tech guy look at it. They may be able to tell you which part is defective and then you may be able to order a new part and have them install. Sorry
2188600
There may be, however I have read on a couple mtb blogs that if you buy from ebay or any other source other than a bike shop, there is not warranty. Many times, items bought through Amazon, originate from a bike shop. Never hurts to call Sram and tell them your issue and see if what they can do to help.
1621908
Somewhat surprisingly, there seems to be very little extra information on this bike on the internet beyond what is on the manual on their website. It sure would be nice if Schwinn Fitness had something like a Forum where other users could possibly answer some of these technical questions.
807337
my bike does not work. I have not received replacement parts in 2 months . Do not buy this bike.