Is it normal when the orange band falls off? Mine arrived off at the ends in the box. I tried to put it back but it fell off again in the water.
361561
I would say NO. I have had mine for over a year and it is in very good condition. The orange band has never fallen off nor become loose. Contact the company and they most likely will send you a new one.
1567205
My orange band broke only after wearing it 5 times. It broke where the plastic and rubber meet. I only use the colored bands occasionally. Have had no problems with wearing the black band and or inserting the tracker. I have had my Fitbit for 6 months.
235334
No this does not fall out of the band, or at least it never has for me and I changed the band from the one that it was it was in originally. It came with 2 size bands and I needed to switch to the smaller one. Now my fitbit that hooked on to the waist band would frequently pop out if you were doing a lot of bending to pick things up.
454396
That happened to me at the beginning. I just held it in when I picked it up. Then after it had been in there a couple weeks, it never tried to fall out again even without support. Give it a little time?
554647
The wristband has been an occasional problem if you are active, or if you are wearing a shirt or jacket with tight cuffs. When taking of my jacket, I've had the wristband uncouple and the Gear falls off my wrist. I lost mine forever the other day and would encourage Samsung to look into this problem. $150 down the drain....
1273190
You have to put the band back on. Easy to take apart, mine showed up with it off too.
1521200
I've owned mine more than 2 months. .about 4 months and use it everyday..and there's NO sign of the velcro even trying to come off. If youve owned yours for that short amount of time and have that issue. .I'd ask for an exchange.
1567204
I also haven't had a problem, neither with breakage nor stretching, and I use the colored bands exclusively. My original band is green, but I've been using the navy blue band as my go-to for a few months now. I think it's probably worth the expense of getting a new band and perhaps with each battery charge switching bands to give each a chance to rest between uses. Just a thought....
1427389
Ah mines falling off too. Seems like you can just super glue it back on if it's still in decent condition.
1039320
I also have had some trouble getting the splashguard back on after removing it.....I wasn't pushing it in place properly, I guess....once I got it firmly on again, it did not fall off, nor did it wobble. I am older, and have noticed that I'm losing my strength in my arms and hands....after fiddling with it a few times, I was able to get it to stay in place. Addendum: The splashguard does wobble when the arm is up or the arm is down without the bowl underneath it. The guard does not wobble when the arm is down and the bowl is underneath it. I used my mixer the other day and realized that it does wobble....when not in use!
2134203
I would contact them and send it back, they have a good customer service department. I had to return mine as the wrist band fell off the wallet as the fabric separated from the hook. They were prompt in sending me a new wallet
24662
I've worn mine in the pool all day but not all day every day... I don't know if it might wear out quicker with the constant water contact. Have you tried asking on Fitbit's FB page? I asked them a question last year and they answered pretty quickly.
886272
I've read that others have had trouble with the top, but I have not. It's always very easy for me to put on securely and it stays in place. Perhaps you have one that has been manufactured improperly? You might want to return it and ask for a replacement.
143847
Sounds like it's a lemon. I've had mine for awhile and it's never fallen off.
377368
I'm sorry for the confusion this has caused. In this picture the orange band does appear to be a dark yellow but it is possible the lighting affected the colors. In the 2nd and 5th pictures on this listing it shows a more accurate color for the orange band.
20614
Jim I have very small wrist and I do not have any problems with this trying to come off. The material that they are made of and the shape of them allows them to stay on, it you really wanted to clinch it down you could always place a rubber band around it to tighten it up but it is not needed. I did this with a previous floatable strap. When I was snorkling in the Dominican Republic recently on an excursion, I saw several people on the trip with the same thing and when I was talking to them about them (men & women) they all said they really liked them and had no problems. Hope this helps.
802169
I am having difficulty with mine as well. I took the little snap out of band several times and it is just now starting to hold. I not real impressed Fitbit.