Dimplex Electric Fireplace insert: Does anyone know how I can get the instruction handbook how to fix this.
382609
Per instruction manual by Dimplex: Unit uses two (2) 60 Watt clear candeabra bulbs. (GE #60BC or Phillips #60 CTC). Do not exceed 60 Watts per bulb. Requires Phillips screwdriver. Remove screws from log grate (4 screws on front of unit) Remove log set by lifting straight up. NOTE: Log set fits tightly into firebox, some force may be necessary to remove. Disconnect the log set LED wire harness from the unit (DF12310 only). Unscrew the bulbs counter clockwise. Insert and install new bulbs. Reconnect the log set LED wire harness to unit. Replace the log set into the insert. Replace (re-install) log grate and re-install previously remove screws.
442825
The instructions weren't any help anyway! The best thing to do is to look at the picture on internet and go from there. Good Luck!!
1823283
I'm no mechanical whiz. Did good to get a hole drilled. Mine turned right on without any extra steps. You might try the red button for electrical override. Otherwise I would say yours is defective.
2191570
I have the same problem. Bought 2. Tried to assemble one and ran into difficulty. I tried to follow the picture but was unsucessful. No writen instructions came with the units
885867
I would be glad to provide a copy, but I'm not at my vacation home where the unit is located. As I remember the assembly is rather intuitive. I would suggest contacting Amazon customer service. Someone should be able to provide a copy of the instructions. Good luck!
630101
Found my instructions. Email customerservice@innovaproducts.com. Good Luck.
360029
If I remember correctly, I had the same issue. I used the existing ones, by removing the new ones from the assembly and attaching the rest to the old electrical plugs. Good luck.
816135
Here is a link that will help. There is a FAQ at the bottom. If this doesn't help, contact me and I will copy the manual for you. I would contact Brod & Taylor through the link I gave you first. They may send you a new one. http://brodandtaylor.com/how-it-works/
1953022
Lisa I had the same problem. I believe it has something to do with the sealer they put on the faux wood. I bought a different cover and the problem has pretty much gone away. I like the fire put but there definately is an issue that the manufacturer should address.Jeff
708220
We are having an issue with the shower not connecting enough to work and the Chandelier not lighting up either. Our fireplace didnt work at first but it now does. the chandelier has something to do with the door opening and i havent quite figured that out yet.
862668
I had the same problem. im sorry I cant help but I tried to burn it together and it didn't work. it still works without them but it does look better with them.
1939348
I would try contacting their customer service. http://www.bellaappliances.com/contact.php
2083260
I'm not really sure to be honest with you. Our fireplace insert was built into out entertainment center so we have an electrical outlet to plug it into. As long as it is the right measurement as your fireplace I don't think it would be a problem the only concern would be the plug in.
521374
You can download your instructions here:http://www.blackanddeckerappliances.com/dyn/prod/user-guide/104/D2000%20D2010%20D2020%20D2030.pdf
1911353
Sorry, I changed my mind about where to hang it once it arrived, and converted mine to a plug-in (or I would have bought it in that configuration:) i don't have the instal instructions- but they were pretty standard. If you want, their website should have a contact to ask for a PDF of the actual paper, tho:www.jerdonstyle.com
600943
why do you need an instruction booklet ? The problem is simple : when the heating element is worn out, you cannot replace it. And this element does not last long. It is planned obsolescence. My only advice would be : don't buy it. ms ms
2043925
We called several types of professionals (electricians, appliance repair, handyman, etc) and couldn't get anyone to install it. We were replacing one a handyman put in about 10+ prior so we just did it ourselves. It was not too hard as we had the prior one to model the install/wiring after. I don't think we could have done it if it was a new install.