Why is the scale not as advertised ? It took 3 weeks to get to me and the scales is not as advertised.
377656
It is a wider range then what is necessarily required for saltwater fishtanks. However, for my use with my salt water tank it is accurate enough.
230263
I really do not know. The scale was a gift and never explored the warranty issue. Sorry
503475
The scale is self-calibrating (simply step on ,off and on again). It needs to be on a level hard floor (not carpeted). It is more accurate and consistent than several previous scales that we owned (both digital and analog). If it not as described, the unit might be defective. You can talk to customers' service which is supposed to be excellent per other veviewers.
422283
I found that the scale was not entirely accurate. I do think that it has to do with the fact that my foot is bigger than the platform of the scale. However, you can work with it, and if you are using it for travel, it will at least give you an idea of where you stand. If you want an accurate scale, get something that is bigger.
1165447
It sounds like the scale needs to calibrate itself. when you first got it, did you step onto the scale to activate it and then off to get it to weigh 0 pounds? If not, you could try that.
1664414
I had to replace the battery that came with it, apparently it was dead, but mine still doesn't display the bottom portion of the numbers. Just not a good scale is what I came up with!
939590
You have to stay on the scale until the gauge thing at the top goes all the way to the right and then it will start displaying all the additional information. If you step on, the weight is displayed and then step off, the scale doesn't have time to calculate the information. You also need to stand still.
847290
I just purchased this scale, but it displays my weight about 3-5 seconds after stepping on it.
1864903
I didn't have that problem. I do see an email and phone # on the scale - support@balancefrom.com 310-941-7878
2200281
Well, it takes mine approximately 5 hours, which was mentioned in some of the other reviews, so I expected that. If it's taking a noticeably longer time for you, you may want to contact the seller.
342743
You have to check the instructions that came with your type of scale. You may also call their service dept and they might help you. Check on line if you do not have the instructions. Good luck.
751374
Unfortunately we gave the scale away along with the manual. I could not find it online. Maybe manufacturer could help.
1651038
I suppose it' possible that you have a damaged or faulty scale, but make sure you have it placed on a firm, hard, level surface before using it. I have calibrated my scale with two of my doctors, both of whom have similar, but larger electronic scales & both matched perfectly with mine. However, another, old fashion "weighted" scale was "light" by several pounds.
1969910
I don't know. We've had the scales several weeks and are still on the original batteries we installed when we got it. My wife and I each use the scales 3 or 4 times a week.
1280293
Yep very deceiving, they're trying to make it look like the scale is larger than it actually is. I'm going with another company soley for this reason. Thanks for pointing this out.
954048
Hello Pavan. I understand you are experiencing difficulties with your product. Perhaps there is a reason for the fluctuation. Have you placed the scale on a steady surface, free of movement and/or vibration? For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253]. Kind regards, Esty Smart Weigh Scales
1290010
Hi Natalie, I have purchased 11 of these scales between Amazon and Costco for commercial use, I have had one that has done the same thing. It is a defective scale, return it.