Only the bottom chamber seems to be "dissolving" for me. The top one stays full of air. Is this normal?
364655
No. You need start with both of the little cups full of water. You take the white plug at the top off and allow the it to fill with water. Then put plug back on and fill with co2. The bottom fills first then fills the top. After a week or so I need to let a bit of air out of the top again.
2117019
Same here. I bought this yesterday, filled with tap water as high as the MAX water line, put some salt before going to bed. It never actually vaporized, even though I added salt again. This morning I added even more salt, and I got neither steam nor sputtering.I think it's been about 4 big fat pinches of (Redmond Real Salt) salt so far... I'm afraid of adding more in case it damages the vaporizer.Ugh, I'm so tired, I keep waking up at night with a stuffed dry bloody nose.
522096
Mine leak's as well. My wife doesn't fill it to the top anymore and it doesn't leak then.
846980
It sounds like your tube maybe under inflated, and we had to use a good air compressor to properly inflate the our tube. I have never had a problem with is submarining even with three teenagers laying on it and we used ours a lot over the last couple of summers. Like the rest of those that have responded; we have no holes in the bottom of our tube so I would recommend that you contact the manufacturer to see if you have a defective tube.
2164786
Haven't had it long enough to know, suspect it disassembles, but I'm not near it at the moment and Dyson only shows this: http://www.dyson.com/support/am02/am02-tower-fan-silver/using-my-dyson-list/cleaning-your-dyson-fan-am02. I swifter the bottom, too and would try vacuuming it if I thought is was at that point. They give this email for questions: questions@dyson.com
1976744
Same thing happened to mine . . . took it apart and let it air out -- no success! I think there's a flaw in the design because it should be waterproof or not able to get water in it all . . . this thing is terrible!
2144042
I haven't had that problem. Mine works fine and I've had it quite a while now. Are you blowing the water that gets in out the top? I don't dive down with it; I just swim laps.
1232512
Haven't had that problem at all. I would recommend checking you're helium content and refilling or returning and replacing. Or, ask for a refund.
91532
I am not sure, but I am having a similar problem also mattres has been fine in every way holding air and firm, but in the past two days it keeps looking air similar to yours leaking on one side and eventually goes down completely. Guess we both need to figure it out unfortunately cause I really like it a lot.
1073523
I haven't had that problem and I use my machine daily so I would say no, it's not normal. If it's not the outlet (do other appliances work using that same outlet?), the tank isn't empty, it sounds like the machine broke.
1151650
You have to pour water to the top chamber slowly and evenly, but only a small amount, because the top filters much faster than the bottom one. Try 1-liter first, about 2-quarts, with no water at the bottom, wait about 4 hours and then see how fast it goes through. Sometimes we have leaks because we fill the top part with much water than it can handle. Hope this helps. Daniel
921293
I also thought that mine was broken ad well after a short amount of time. mine doesn't seem to work if I fill it past the 300 ml line. I would suggest trying filling half. Thats how I get mine to produce the mist.
69285
I recall it was rather mis-shapen when i got it but needed some time to breathe before it took on it's proper shape. The packaging should tell you how long to let it air out. If it is still mis-shapen I would contact them. It's also possible they made some modifications. The one i bought tends to sink you into the middle so perhaps they have created modifications.
304184
Ive never had that problem. Im sorry. Maybe it is something to do with your environment? Or maybe yours isnt sealing correctly
864615
Mine was the same and caused me much concern at first. Just brush off the filters and wait until they become saturated. Within a couple days mine sped up to where it will now fill the reservoir within four hours or so. Been using it for a year now with no problems and am completely satisfied.
1775095
Was there a defect with the old ones??. I complained about my purchase, every other day I had to refill it with air. I wld not recommended buying.
222862
I agree with the others, make sure you do not have too much water. If you are using the Brikka model, then first you measure the water in the upper chamber by filling to the "H2O" fill line and then pour it into the lower chamber. The lower chamber will then only be partially filled. I have the 4 cup model and it fills to about 1/2" below the valve inside the lower chamber.