plastic piece fell/broke off on the digital audio input... I moved the unit to replace the TV (it had been in the shop) when I went to plug the digital audio cable back in...it wouldn't go - that's when I realized the plastic "cover" had come out! Can anyone help? plastic piece fell/broke off on the digital audio input... I moved the unit to replace the TV (it had been in the shop) when I went to plug the digital audio cable back in...it wouldn't go -... » Read More plastic piece fell/broke off on the digital audio input... I moved the unit to replace the TV (it had been in the shop) when I went to plug the digital audio cable back in...it wouldn't go - that's when I realized the plastic "cover" had come out! Can anyone help? « Show Less
395001
same thing happened to me super glue the piece back in along with the cable it will never come out again . make sure its in straight . mine works fine now !
395002
you have to remove the plastic cap on end of optical cable first or you will break it
395003
mine did too. the rca hookup sounds better, believe it or not. i compared them.
60141
I have the same issue and i've had to deal with bypassing like you are. I'm pretty good with electronics and I don't get it either. I called sony support but they weren't very helpful. in response to eightysicks86's response the entire point of using the digital signal is for the 5.1 DIGITAL surround sound which you won't get from the analog rca's. Sony did tell me that you can reset it by unpluging it for 15 minutes and then plugging it into the wall outlet without the surge protector. No luck there. By any chance does your power button on the tv ever become unresponsive? Let me know if you found a fix. I have the same issue and i've had to deal with bypassing like you are. I'm pretty good with electronics and I don't get it either. I called sony support but they weren't very helpful. in response to eightysicks86's response the entire point of using the digital signal is for the 5.1 DIGITAL surround sound which you won't get from the analog rca's. Sony did tell me that you can reset it by unpluging it for 15 minutes and then plugging it into the wall outlet without the surge protector. No luck there. By any chance does your power button on the tv ever become unresponsive? Let me know if... » Read More I have the same issue and i've had to deal with bypassing like you are. I'm pretty good with electronics and I don't get it either. I called sony support but they weren't very helpful. in response to eightysicks86's response the entire point of using the digital signal is for the 5.1 DIGITAL surround sound which you won't get from the analog rca's. Sony did tell me that you can reset it by unpluging it for 15 minutes and then plugging it into the wall outlet without the surge protector. No luck there. By any chance does your power button on the tv ever become unresponsive? Let me know if you found a fix. « Show Less
1483024
That's what happened to mine, bottom half wouldn't respond. (Below the crack). I bought a new bezel also, well worth the $15 for the hassle factor. Watched some you tube videos and I was back in business. I also bought a new video cable as I read they are so fragile, it was about $4.
1777567
Mine used to fall off too. If you haven't already thrown it out, call them and have them send you a new replacement adapter that is metal. They know about this issue and will send it out for free.
1219827
Dave,I had the CD player and radio combination taken out and replaced with the cassette/radio combination.You could always call an electronics place and find out.Hope that this helps.Let me know how you made out
1692553
I emailed the company i bought the Tv from, and still no response if they dont fix it i am going to claim a to z guarantee. I suggest you do the same contact amazon or the third party seller and tell them to call up Ups, because ive read some stories about individual people getting ignored or hanged up by Ups costumer service. If they wont call them ask for a refund. Hope your package makes it soon as well!
1491272
Every toslink/optical cable I've ever used has indeed snapped in. It is not a real hard snap in though.It certainly should not be falling out, the connection point on your device may be damaged.Do you have any other input to try so you can see if it is just the one input that is not snapping in?
256609
Try google. It is most likely one of two boards failed. It seems SS board the more frequent culprit. There is a YouTube video instructing how to replace the board but finding a new board may be difficult. I assume TV is out of warranty. You could pay an authorized Panasonic repair shop but it will cost around $400-$500. It is also possible to remove board and send it out for repair. Cost < $100. Again, Google is your friend :)
2163022
Hi, best to open up the TV first and take a look at the boards. Look for failed capacitors. If you would like to send us a photo of the board, we will be happy to examine it and render an opinion as to the chances of a successful repair. It's really hard to tell how the repair will go without looking at the boards first. Hope this helps a little.
1763370
Same thing happened to me. It actually took out my DirecTV signal and had to restore the link between the unit and the TV. One one peripheral device ended up working, so I sent it back to Amazon. Refund processed quickly.
483333
Thats the same TV I have and the wire piece broke off and we had to take tv apart to get it out. The directions dont tell you where all the wires plug in at. We had to guess.
1062157
Anybody have a thumb drive to fix Vizio sound issue? Webpage says it is unavailable. After watching for about an hour, sound gets distorted. Other than that, a great bedroom tv. Or , if anyone had the same issue and solved it, please let me know. Have tried every option on tv audio menu.
1865264
I have some similiar experience with the tv. the problem that you are experiencing sounds just like mine. in my case, i suspect the cracking sound is from the left side rear when you are facing the tv. there is a difuser like ventilation outlet on my tv. it sound did like there is excessive amount of heat coming out or something that cause the plastic in that general area to generate a cracking sound. Is this what you are experiencing? have you called samsung and if they provide any resolution to the matter?
1068889
Does the TV make a clicking sound also? You may want to look in the back first and see if there are any capacitors with cracked tops. If so, this will likely work.
726953
Mine too, after about a year. Seems to be common for this TV. Mine could not be cost effectively repaired.
1300599
I contacted Vizio customer service. I provided proof that I purchased the sound bar just a few months ago. I am waiting to hear if they will replace the sound bar. My husband found advice to hold down the on/off button simultaneously with the volume up and down button to reset the sound bar. Unfortunately, it appears that there is no power getting to the sound bar... even though the transformer is definitely getting power.
722662
i have the same problem... i think the adapter is damage. hope amazon don't refuse to take back or exchange.