My son recently got one of these tablets however, I was having problems charging it now it is not charging at all? Please advise
394274
I am having the same issue also. I had the charger plugged in and it got bumped and broken the solder connection inside the tablet. There may be a chance an individual who works on cell phones and tablets may be able to resolder.
1434874
It may only be the charger. The charger is pretty common on a lot of models. If you know a friend or someone, get them to plug their's into your tablet. If it falls out then it probably the insert where you plug it in gone bad. I had two of these models and one completely locked up. The other one is doing fine. If another charger plug in falls out then yes it is the tablet. Not sure if it would be worth fixing because of the cost.
635941
Are you using the charger that it came with? My cable broke, so I had to buy a new charger. My tablet would only charge half way ...then I bought a rapid charger and let it charge without turning it on. Worked.
1249865
Check your charger cause it could be its not a strong enough cord for the surge and also turn your tablet completely off when charging. This to may help. And don't use another type of charger to charge your tablet cause it may widen the outlet.
1489024
Hi Carlos!I really have to dissapoint you but it fails me since the first time. I let it charging like 12hrs and it didn't take charged. When i tried to use it did not turn on. Letting plugged the powerd cord it start; when unplug turns off. I tell Amazon's customer service my problem and they told to return it and full refund.That tablet is a crap!!!
435953
I did the same for my daughter and it won't charge. I called amazon and they told me they will contact the seller. up until now, no respond and I have the dead tablet at home. I bought two. I send the other one back to have it replaced because it could not turn on, they had not sent me the replacement. This is a bad product and bad company that sold it.
2225533
The battery is very poor. If I watch youtube videos for 30 min the charge is about 20% from 100% charged. Since the beginning I have had charging issues as well. I would recommend returning if you can. Here is link I was sent about the tablet: http://www.mymidpad.com/FAQ.html
1243710
This happened to me also. I thought it was the charger. I bought a new charger. It still wouldn't charge. I returned it to Amazon (manufacturer has a 1 year warranty on defects) and they sent me a brand new one that does work. It wasn't the charger, it was the charging port on the tablet. If you need to return yours for the same reason, go to your orders page and contact the seller. Amazon was very fast and helpful in replacing it for this reason. The new replacement one has been working (charging) fine.
783153
I am a bit confused. Can someone please explain the issue? Does the tablet stop charging for no apparent reason, or does the USB port get broken. Or do both issues seem to happen do different people. When I first heard of it, it sounded like the USB port was breaking, but then one respondent says he fixed the issue by letting the battery run down completely.
891237
I have been using the charger for my phone and charging via the USB. I believe the issue with my tablet not charging was actually something that occurred internally and that it was not the wall charger.
1625644
My little girl tablet doesn't stay charge real long either when she plays it but it keeps a charge when she doesnt we don't use the charger that came with it we use a usb charger that may make a difference
1460787
Hi,I got the same tablet that you bought but I dont have any problems. Sorry I can`t help you there.
23710
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1)Year from Kocaso,Get a RMA .See Customer Service for that.
1679446
Actually, you may want to contact coby about this problem. They can get you a new tablet that will be fixed. Good luck!
114848
Hi JoAnn, It is a nice tablet with a lot of functions only if you can get beyond the charging problems. Unfortunately, it is a problem with most of these tablets from other past owners reviews. There are the lucky few that give a good review that did not mention the popular manufacturing defect with the charging problem. I liked the tablet and wanted to purchase three more for my other kids, but after testing the first unit follow with the terrible customer service experience with Blackberry customer support team... I would strong suggest you spend your money on something else with better product reviews. Additional point of interest, the product was introduce to the market about a year or two ago priced at a range if $400 to $600, now it is sell around $150. That is not a good sign of a reliable product.
2136346
Bad power cords are the main reason the battery won't charge. Buy a new one from an Amazon seller for $10 - 16.99. They are awesome quality and your battery most likely will recharge. But know that these tablets are not made to last many years. Not sure if the battery can be replaced even.
77923
I admit that this tablet is Dell's worst. I do have one, but I have no problems with charging so far. Try ordering another charging cable.