After an electrical storm, I cannot get the DVR to work. I unplugged it and tried everything to get it back up. How do I reset it?
380660
Yes thats likely. If you still want to try for yourself open it, and check if burn marks are present. Also if there's a battery inside replace it then unplug the hard drive and plug it back in. Its been a while since I've done this so my details may be off a bit. But I would do this to be sure if it doesn't void warranty. Good luck
380661
Call customer support, the same thing happened to me and my box was fried I had to get a new one they replace it for free and it's shipping. They have a lifetime warranty on them. Take about an hour to get a hold of them but it is worth it their base in Illinois and are very helpful.
1558869
It may be a setting on the dvr or a issue with the power connection but I would order another one to replace to be safe. You could spend more time troubleshooting than makes sense. You can try covering the camera to provoke the ir feature and see if it loses signal.
968766
Hi Greg, Hopefully this will help. First make sure that the polarity of the PTZ wires is correct. Second, this camera's address is usually 1 (one). Next the BAUD rate must match, both camera & DVR. Now get into the DVR to the video settings. This is where you enter camera 1 to address # 1 & I think that also the Baud Rate. Call Zmodo @ 866-551-6881 or866-888-2452 for DVR set up...Good luck....
2258553
DO you have other cameras and are they operating alright? Naturally check all the connections both at the camera and the recorder. Also look for any nicks or cuts at the exposed wires. I experienced a problem once when all the cameras stopped working and it turned out it was the power adapter that went out. I replaced this item and it worked just fine after that. This is a good camera for the money. I have two of these and they have been working for just over a year. I'm even thinking of replacing the other two cameras with one of these so please let me know how this turns out. Good luck
1094499
Tivo states that wireless connections are not supported and that both the DVR and the Stream have to be connected to the same wired network. My Stream is connected directly to my router and works fine. My DVR is connected via an A/V power line Ethernet connection. That being said, I'm sure Amazon would allow you to return it if your setup doesn't work.
1582583
Unplug the power and plug it back in. If you don't see a picture, it might be stuck in the wrong video mode. If it is, you might not be able to fix it without plugging it into a television that supports the mode it is currently in.
18809
Hi Selina,I would make sure you did not have a power surge in your home. Make sure the device is completely plugged into the socket. If there is a reset button on the power outlet then do a reset. Beyond that, I am really not sure. Contact the person who you purchased it from and request a new one.I hope this helps. Good Luck!
1217712
Try Netviewer. (Google it.) It worked fine for Win7 where Web Client for DVR would not.
220707
Honestly, I've sent that DVR back after a couple of day of use since the quality was horrible. That was a few months ago and i do not remember which button is OK.
1763370
Same thing happened to me. It actually took out my DirecTV signal and had to restore the link between the unit and the TV. One one peripheral device ended up working, so I sent it back to Amazon. Refund processed quickly.
2210894
Just put in a password. Set yourself up as the admin, then you are the only one can sign in to the DVR to operate the rewind and play functions.
572728
I purchased one and installed on my DVR box (SA Explore 8300HDC). The DVR recognized the drive and prompted for formatting the drive. Another reboot of the DVR and every thing works. I did not lose my previously recorded video. Thanks,--CY
1773855
What if someone broke in and destroyed the DVR machine? I see there is a live stream from the DVR to your phone or a remote computer, but that doesn
2100995
This could be a problem with the individual camera or with the DVr. Or the camera is not able to use the bnc wire.
218550
Yes, I took the HDMI cable back to BB and bought component cables. No issues now on turning both the TV and Uverse DVR on at the same time. Talked with Uverse, it's software issue that will be cleared up in future.
1919895
Sorry I am just finding this message. It was a piece of crap and I returned it. Don't know if you can connect it to a dvr. It's not a functioning some detector and it never recorded anything. It was supposed to be motion activated and it didn't. Hope you didn't waste your money. Sorry I didn't see this sooner. I'm pretty sure I returned it before you posted this question.
1022212
I think any DVR would work . I am using it as a surveillance cam with a 12 volt transformer