Has anyone experieced the following problem? I can be watching the TV and out of the blue it turns off all by itself, but it then instantly reboots, again all by itself, right where I was watching. Any help would be appreciated! Thanks!!! Has anyone experieced the following problem? I can be watching the TV and out of the blue it turns off all by itself, but it then instantly reboots, again all by itself, right where I was... » Read More Has anyone experieced the following problem? I can be watching the TV and out of the blue it turns off all by itself, but it then instantly reboots, again all by itself, right where I was watching. Any help would be appreciated! Thanks!!! « Show Less
391687
I only kept this tv for a week. I did not experiment this. I would try a software update. It might fix the problem
391688
I've had mine for almost six months and it happened couple of times. I've noticed that it never happens when I watch a DVD or Blu-Ray disk, or when I am streaming something either from Internet or my media server. It only happened when I was watching cable using my Comcast digital cable box. When it happens it goes black and comes quickly right back. Before it comes back it shows for a split second a sign that it is establishing HDMI connection. I was wondering if it has something to do with the cable box, but it is so rare that it is difficult to identify a pattern.
391689
I have not experienced any problems so far. This TV is rock solid to me.Have you tried to update the software on it?
391690
I've never had that, but if it's still under warranty call customer service. They are really great.
552969
I haven't had any problems with mine, but I did have a similar problem with another model and this is how it started before the whole screen went dark. I had a technician come by. He said it was the mother board and that he would fix it but he couldn't guarantee it wouldn't happen again. He said that it's best to replace the mother board, and if you have to do that you might as well buy another tv. I took a chance and he fixed the problem temporarily, then it died, so I threw it away and bought this LG. I've had it since July 2013 and it's worked fine. Mine is the same model in a 50-inch. I did buy the 5 year warranty just in case since it's new technology. With these smart tvs it's best to get the warranty because you never know. If it's still under warranty, you should return it and have them replace it before your warranty expires because once the mother board gives out it's too expensive to fix and you're better off buying another tv.
2143596
Yes I have. I use mines everyday it has happened to me before but only twice and of that happens you just unplug the whole thing and turn off the tv as well for 10 mins. It could be that you don't have good wifi service.
132814
Did u try to update it ? When I first got mine , it would turn off then come back on again . Then I updated it and it stopped . Go to the samsung web site and go to tv updates . Then see if you have the latest firmware . If not , contact Samsungs costumer service . I hope this helped you out . I'm still enjoying my set .
1730583
I am really not sure why that is locked on he screen. You will see that when the TV turns on, but it will go off within seconds. First I would use your remote control and press the Menu button. Go through that and see if something is locked in the ON position and see if that helps shut it off. I would assume that your solution is within the Menu screen. But if you are unable to figure it out, call Best Buy's Geek squad They are pretty good and should be able to assist you. If not, if you happen to have some strange glitch on your TV they can probably facilitate a switch for you. Best of luck. Wish I knew exactly what to do to help. I am really not sure why that is locked on he screen. You will see that when the TV turns on, but it will go off within seconds. First I would use your remote control and press the Menu button. Go through that and see if something is locked in the ON position and see if that helps shut it off. I would assume that your solution is within the Menu screen. But if you are unable to figure it out, call Best Buy's Geek squad They are pretty good and should be able to assist you. If not, if you happen to have some strange glitch on your TV they can probably facilitate a switch for you. Best of... » Read More I am really not sure why that is locked on he screen. You will see that when the TV turns on, but it will go off within seconds. First I would use your remote control and press the Menu button. Go through that and see if something is locked in the ON position and see if that helps shut it off. I would assume that your solution is within the Menu screen. But if you are unable to figure it out, call Best Buy's Geek squad They are pretty good and should be able to assist you. If not, if you happen to have some strange glitch on your TV they can probably facilitate a switch for you. Best of luck. Wish I knew exactly what to do to help. « Show Less
1654830
I think I may have a similar issue. I connected my TV, and I have no picture, no sound, or anything at all. The right light on the button right comes on and off when I hit the power button, but that's it. Can't get the menu or anything to work.
531204
javier is not normal ... my TV is only restarts every 10 or 15 minutes, I reset the settings to not do it again, that's normal?
1022910
I believe I have had that situation in the form of unplugging the device for a minute while on. As I remember, it did not reset to "off." Sorry I can't be more specific. If I remember, I'll try it at home tonight.
2134275
We have the same problem with our TV. The screen is normally very dim, then gets very bight. We've never had the screen go black. We have also noticed the same phenomenon that J. Wu mentioned about the lamp.Have either of you solved this problem? Were you able to exchange it?
31654
When I called tech support back in October, they described the functionality as I stated in my earlier post. I guess I got lucky and got a tech that knew what he was talking about.I am, however, getting a intermittent popping noise now from the rear of the TV... It has always been there, but it finally started bothering me enough. My local warranty service provider will take my TV set again this evening to attempt to fix the problem. Evidently there is a new kit for it.
2267131
My TV is shutting off peridically. I checked the pin. it is OK.....is it the power supply>
219247
When mine was going out you could hear the color wheel humming and the TV would randomly shut off. Also when you powered it back on the screen would show a quick cycle of colors until it warmed back up. Hope this helps!
1533728
I actually found this on another forum post and it makes me feel much better that at least samsung is recognizing the problem to some extent. I really hope this means they do have a fix for it otherwise why would they post pictures of the problem and say your TV needs service right?http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?isARS=Y&SITE;_ID=1&AT;_ID=137885&ARS;_ID=8957980Just waiting to hear from someone that their TV was actually fixed. Thanks again,
2205122
Had the SONY Bravia KDL-46VL150 for a while and boy is it a LEMON! It seems to work fine when connected to the DVR but if we connect to a Blu-Ray player it shuts off almost immediately and goes straight into stand by mode. It doesn't seem to matter how many times you unplug everything, check to make sure the set is not sync to the Blu-Ray player, or whatever it is the same result. SONY service has not been the best...good luck to anyone who has one.
279919
I dont turn mine off. Since ive had it its only been powered down once because the power went out and I did not loose found channels or have to reprogram. I would conntact manufacturer or google the make model and issue.
52130
Hi.. I do not have this issue. My TV powers up to the TV picture. I am guessing it's in the start up settings but have not had to deal with it. I responded so you would know that you can change it. this is an awesome TV. Everyone who comes over comments on how great the picture is, so you made a great choice
2028349
Try restaring your computer sometimes i do that with mine too and when you see the little blue icon on the bottom of your computer poping up just click on it and set it as a mirrow it might take sometimes to work onces you get it to work when you are done with it just unpluged so next time when you use it it will automatictly appear but still will take few minutes to appear on your Tv