I recently purchased this battery.Even after charging overnight the battery status indicator never gets above 66%. Should I return it?
376871
yes, Anker is good to work with they should take it back and send a new one.
376872
Yes, contact Anker and return it. It comes with an 18 month warranty. I have had to return one of these in the past. They will ask you to send it back before they ship another. Just tell them you cannot be without your laptop as it is required for daily work and they will send one before getting your old one.
376873
call them and tell them what is happening..........my problem ended up being a spit in the rubber casing of my electric cord about an inch from the end where it connects to the computer and therefore it was providing the full power of energy to charge the battery, so I don't know whats causing the problem for your battery to fully charge...........hope all goes well for you
376874
Contact the seller. I've had this battery for 2 or 3 years and have not had this issue.
1799831
Sorry to hear that!.. I thought it was very easy to install and my battery was fully charged and it worked fine. Make sure it's hooked to the battery correctly and the battery is charged. If not it might be defective :(
1108072
I purchased two of them and did not have any problems with them. I would check the battery or return it.
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
1171267
I got a similar unit recently and when I plugged it in, it too showed 100% charged. However, I unplugged the charger and checked the battery voltage which instantly dropped to under 6V. So that told me that the battery wasn't accepting a charge and the "100%" reading was coming from the charger just while plugged in. So I left it plugged in and after an hour it did start accepting a charge and the reading dropped to 60% or such. So it does take at least 12 hours, after that if it starts displaying 100% it probably is charged.
1509527
The last time I changed a battery, I had a similar response. But, given time it recovered and is now working properly. Maybe it's a capacitance issue.
1608414
It might be defective and has to be exchanged. I purchased the same battery more than 6 months ago and I had no problems with it so far. I traveled a lot with my netbook and it would provide me at least 4-5 h of work from one charge every time.
957074
I just received mine. I am still letting charge to full power. The light is still blinking so it is no up to full power yet.
986039
Have you completely charged the battery? Maybe after charging, try to shut down and recheck battery status. I did not have any issues with mine, I just popped mine in and it worked great. It said they had a great support system, I would give Anker a call. Good Luck!
775655
I always recommend following charging instructions. The battery may appear fully charged, but almost always isn't.
1828207
When you installed the battery did you allow it to charge for 24 hours before using the APC? (The APC switched off; no load on it.) Go to your instructions for the APC and check for the recommended charge time.
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1959249
I have two of the batteries and have had no problems. I suspect your battery is defective and should be returned for a replacement.
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.
2265180
Make sure the wires connected to the battery anodes are gripping tightly. If they are not loose, the battery you received may have lost it's charge. Have the supplier send you a replacement battery. If the ADT panel still shows Low Batt, check with the security company that installed / monitors your system and ask how they can get the low battery indicator light to go off.
583867
I was able to replace my battery. But right now its always blinking on one bar. It seems to be charging now though so I will be patient and let it charge. Hope fully bars will return. When its charging the bars blink right? Mine doesn't do that anymore. @Richard L How did it strip the battery case?
936882
make sure you have the battery in the charger in the right direction, I ha mine pluged in overnight. The battery stays charged for a long time