The center support will not go together. One piece has a notch, but the other piece doesn't have anywhere for the slot to fit. Help!
366969
If I remember right the one with the slots goes across the width of the bed and the other center piece goes the length of the bed fitting down into the slots? We bought ours over a year ago so not sure this is right. If it doesn't fit together maybe they sent the wrong pieces? I know ours was missing a wheel but Amazon took care of it right away. Call Amazon's help number and ask if they can help you. Hope this helped/
1656856
Did you try the actual physical adjustments on it, the controler adjustements don't seem to be able to compensate for it being put together out of alignment.
1107132
redo it again, start off at a different position when you start to screw it on, it should fit exactly on there. are you using the crusher nut too? there are a few youtube vids on it too broski
624257
You could try holding the other side down with you finger(the side with out the screw indent) while you screw it in with your other hand. Other than that you might have busted the screw
1204837
send it back. Both sides should work. I love mine and you will too once it works correctly.
1898824
I had a similar issue after about the first week; there are couple of set screws (2 in each I believe) in each of the mounts that you can tighten. It worked for me. I hope this helps.
1528389
I remember have trouble with the same part... this 2 parts are very tight. I used a screw driver to push the shell off the chassis or try to go to the left them to the right holding the chassis strait. It will work and the result is great.Good luck.My very best
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
1147881
I would suggest getting someone to help. First you need to remove the stand. Also, you need to get a bracket kit that is compatible. I bought mine at Best Buy.Mine was not difficult to figure out once the bracket kit was attached. But, I had a handy man in my building help since it was a bit heavy to lift.
1139805
Yes, it's a problem. I couldn't get it to attach. Seems like it needs some type of connector piece to allow the two to attach to each other.
2235641
I had this problem on my recent order, I removed the base and then put it on with the back two screws first, screwing them in equally, then put in the front two. Make sure you have a level this will help cause if that part isnt on level your TV will lean.
1081377
Sorry, I had to send mine back because the parts were not correct and the holes would not line up. Good luck.
665221
Contact the company. I had a packaging issue with my mount and they were super in fixing the problem. When you contct the company, they will have someone call you back. Quick response.
1834260
contact there support. good luck. (cause they don't have one. i regret buying this piece of &%@*)
1819747
Are you sure you have the right pieces in the right order? I did not experience any difficulty stabiling my stand. perhaps you could try putting the base together first, making sure it's secure,then adding top/higher pieces? Am sorry, this prob isn't much help, but mine was fine.....
311170
Check the screws that you used to mount the base plate to the wall and be sure the heads don't stick out too far which would keep the main unit from seating in the base plate. It is a tight fit. Prior to mounting you might want to mate up both pieces a few times to smooth things out.
1563186
I had the same issue and I rotated it 180 degrees in the slot and it has worked fine. I hope it works for you.