thermos carafe not keeping cooffee hot! Bought the DCC1150BK from Amazon for Christmas. Ordered on 13th Dec. and received it in a couple. of days. The BIG PROBLEM is the carafe doesn't keep coffee hot. Emailed Cuisinart twice as of yesterday-and receive no answer from them. It is guaranteed for three years BUT how can you get them to replace the carafe? thermos carafe not keeping cooffee hot! Bought the DCC1150BK from Amazon for Christmas. Ordered on 13th Dec. and received it in a couple. of days. The BIG PROBLEM is the carafe doesn't keep... » Read More thermos carafe not keeping cooffee hot! Bought the DCC1150BK from Amazon for Christmas. Ordered on 13th Dec. and received it in a couple. of days. The BIG PROBLEM is the carafe doesn't keep coffee hot. Emailed Cuisinart twice as of yesterday-and receive no answer from them. It is guaranteed for three years BUT how can you get them to replace the carafe? « Show Less
363953
The problem is not the carafe, but the coffee maker. There's no hot plate and it doesn't brew hot enough for the thermos-type carafe. I donated my new one and purchased a regular Cuisinart with a glass carafe and hot plate. I couldn't ask for a better product. Excellent hot coffee set to automatic brew.
363954
I agree. The thermal carafe is a major shortcoming; coffee is only lukewarm after one hour. Why is it that my $10 thermos from CVS keeps coffee HOT for 5 hours. One writer has the right idea: heat the carafe with very hot water before brewing. Had I known this I would not have bought this product --- the 2nd Cuisinart appliance I purchased that did not fulfill its promise (the other one being the fairly wretched waffle-maker.) No more Cuisinarts for me!
363955
I just purchased this product and have the same issue with the carafe not keeping the coffee hot. Is my carafe defective? Some users state it keeps their coffee piping hot for up to 3-4 hours, and I find after an hour, the coffee is barely warm.
363956
I have the same problem! It doesn't keep the coffee hot for long. I had another model stainless steel carafe also no hot plate that kept my coffee hot much much longer. Very disappointed in thst!
363957
We've had our for about 4 months. It was a refurbished model. We have been very pleased. I was accustomed to pre-heating my husband's cup with hot water, so pre-heating the carafe was not a problem for me. Our carafe keeps the brew hot for about 8 hours. Believe it or not, it is still warm (not hot) after 18 hours. We've been very pleased so far. I'd keep bugging Cuisinart until you get what you paid for.
363958
The thermal carafe will not reliably keep the coffee hot for more than 2 hours. BUT, it never lasts more than 30 minutes in our house so it has never been an issue.
559312
I think it's a great coffee pot. Keeps the coffee hot for HOURS--MUCH better, in that regard, than the Mr. Coffee one we now have. The Cuisinart's 12-cup capacity is also great. The problem is, we had bought two of them, and they both decided to quit on us with no warning. The second one quit about a month after we bought it. I didn't bother trying to send it back because I was too disgusted and didn't want a replacement. For all I know, the Mr. Coffee will do the same. The electronics are screwed up on the Cuisinart; even before it stopped working both times, the clock and timed-brewing features froze, and we had to plug it in and unplug it to get it to work. I wouldn't buy it. I think it's a great coffee pot. Keeps the coffee hot for HOURS--MUCH better, in that regard, than the Mr. Coffee one we now have. The Cuisinart's 12-cup capacity is also great. The problem is, we had bought two of them, and they both decided to quit on us with no warning. The second one quit about a month after we bought it. I didn't bother trying to send it back because I was too disgusted and didn't want a replacement. For all I know, the Mr. Coffee will do the same. The electronics are screwed up on the Cuisinart; even before it stopped working both times, the clock and timed-brewing... » Read More I think it's a great coffee pot. Keeps the coffee hot for HOURS--MUCH better, in that regard, than the Mr. Coffee one we now have. The Cuisinart's 12-cup capacity is also great. The problem is, we had bought two of them, and they both decided to quit on us with no warning. The second one quit about a month after we bought it. I didn't bother trying to send it back because I was too disgusted and didn't want a replacement. For all I know, the Mr. Coffee will do the same. The electronics are screwed up on the Cuisinart; even before it stopped working both times, the clock and timed-brewing features froze, and we had to plug it in and unplug it to get it to work. I wouldn't buy it. « Show Less
448555
This machine has many other very serious problems, in addition to "watery coffee". I replaced the first one after two weeks because it was impossibleto get even a small single shot without recycling the thermostat at least twice. And guess what !. The second machine has the exact same problem,only even worse, in addition to other problems. I am surprised that Amazon sells such a piece of crap. I am asking the to give me a refund, or at thevery list to replace it with a more reliable machine. Does Amazon test the products they sell ? It does not seem to be the case for this machine.Amazon, please address this issue.Thanks.Anthony Vissicchio This machine has many other very serious problems, in addition to "watery coffee". I replaced the first one after two weeks because it was impossibleto get even a small single shot without recycling the thermostat at least twice. And guess what !. The second machine has the exact same problem,only even worse, in addition to other problems. I am surprised that Amazon sells such a piece of crap. I am asking the to give me a refund, or at thevery list to replace it with a more reliable machine. Does Amazon test the products they sell ? It does not seem to be... » Read More This machine has many other very serious problems, in addition to "watery coffee". I replaced the first one after two weeks because it was impossibleto get even a small single shot without recycling the thermostat at least twice. And guess what !. The second machine has the exact same problem,only even worse, in addition to other problems. I am surprised that Amazon sells such a piece of crap. I am asking the to give me a refund, or at thevery list to replace it with a more reliable machine. Does Amazon test the products they sell ? It does not seem to be the case for this machine.Amazon, please address this issue.Thanks.Anthony Vissicchio « Show Less
1868857
When I looked on line I couldn't find a replacement carafe here. I would go to the mfg on-line site if you want a red one, but that could be costly. The other alternative is look for one on sale here & by the entire unit. Save the base in case the 1st one burns out (they don't last forever, but thus is my 1st time buying Bella. Or go to a bath store & buy a 12 cup regular one. It is the same height as most std 12 cup machines, but you will not get it in red.
914730
I've had the same problem. Bad design. The workaround that I've found is to close the top before putting the carafe in place. If you put the carafe in first and then close the top, it doesn't seem to work as well.
728215
Hi, Linda, Shortly after posting my review (or rant) about waiting 5 months to receive my carafe, I received a new carafe within a few days of the posting. Someone must have been paying attention. In any event, I concur with Patricia that the best approach is to call the 800 number on the back of your user guide and ask customer service.
371449
My husband is very pleased with our new Copco Carafe. I make him coffee in the early morning and it keeps it hot for several hours ... not piping hot but a lot better than previous carafes we've had.
891679
Wow... what kind of coffee do you use? I have never had that problem but I only make enough coffee to drink at the moment. I know the heating plate on the unit keeps the coffee hot, so if the coffee is just sitting there for a long while then the water will evaporates and the coffee will start to get a burnt overcooked taste but it does not get weak. I have not had a problem with my unit and even gave one out as a present... and that one is working fine.
1644174
I have called Melitta and since they have discontinued this model (MEMB1) there are NO replacement parts. They did give me the part numbers to search on the internet for the replacement carafe (MEMBCFW - white or MEMBCFB - black). I am very frustrated, and I feel that I may have to throw the whole coffee maker away. This is not a very customer friendly product or company if they don't have replacement parts!
631564
The best thing to do, I found, is to replace the drip lid to the carafe. You can call Cuisinart and they may send you a new one free as it is still under warranty. Or, you can look on Amazon or eBay for one.
1792729
I went to Melitta today and ordered two replacement carafes today for $9.99 each. I was thrilled! Here is the link. https://shop.melitta.com/itemdy00.asp?T1=30+644B
110893
The Carafe does will keep the coffee hot for a few hours. I come home from work and it is lukewarm after 12 hours. Zap it in the microwave if you need to.
708493
The carafe is glass. It will beep just a couple of times when the coffee is finished dripping, then another quick beep when 2 hours is up and machine automatically turns off. However, this thing has proved to be unreliable -- just stops working from out of nowhere, then might start working again if you try a week later. On my second in a year; figured the first was a fluke, threw it out and got a new one, then the same thing happened. I just happened to try the second one once again before going about trying for a return, and all of a sudden it was working again. Very good machine otherwise, but who needs one that might just not work? The carafe is glass. It will beep just a couple of times when the coffee is finished dripping, then another quick beep when 2 hours is up and machine automatically turns off. However, this thing has proved to be unreliable -- just stops working from out of nowhere, then might start working again if you try a week later. On my second in a year; figured the first was a fluke, threw it out and got a new one, then the same thing happened. I just happened to try the second one once again before going about trying for a return, and all of a sudden it was working again. Very good machine... » Read More The carafe is glass. It will beep just a couple of times when the coffee is finished dripping, then another quick beep when 2 hours is up and machine automatically turns off. However, this thing has proved to be unreliable -- just stops working from out of nowhere, then might start working again if you try a week later. On my second in a year; figured the first was a fluke, threw it out and got a new one, then the same thing happened. I just happened to try the second one once again before going about trying for a return, and all of a sudden it was working again. Very good machine otherwise, but who needs one that might just not work? « Show Less
493785
I think it would be considered a thermal carafe, although it does not keep coffee hot for too long. We are on our 2nd of these-the first conked out after 2 weeks. So far, this one is working fine. I would recommend only buying from Amazon, not the 3rd party, as they do not stand behind the warranty.
1176942
Hi Victoria: I delayed answering your email because I wanted to be 100% sure I was correct. I went home and made a pot of (Mountian Blue) coffee. I filled it up to 5 cups - on the glass carafe it was just a tad under the max line and not a drop spilled. So short answer your pot is defective :(
1782820
Ours appears to be leaking, too. It isn't keeping the coffee warm either. Seeing the price on this, I seriously hope my husband didn't pay $300 plus for this. Absolutely not worth it.
1585086
I always go to manufacturer websites and read user manuals before purchasing. It's a good thing I do because there are so many errors here. The thermal carafe do not have a heated plate. Please read your manual. The glass carafe does. It has three temp settings. Also, if you read the manual you will see it turns off after 2 hrs.