What is the best way to put the water into the system? I have tried through the little opening at the top where the arm goes but water just drips everywhere. I also have pulled out the container & put water directly into it but getting it back on was a nitemare. Also, what is that little thing at the top w/an indent on it but doesn't do anything. doesn't turn or anything. When do you use the ozone button? What is the best way to put the water into the system? I have tried through the little opening at the top where the arm goes but water just drips everywhere. I also have pulled out the container... » Read More What is the best way to put the water into the system? I have tried through the little opening at the top where the arm goes but water just drips everywhere. I also have pulled out the container & put water directly into it but getting it back on was a nitemare. Also, what is that little thing at the top w/an indent on it but doesn't do anything. doesn't turn or anything. When do you use the ozone button? « Show Less
357441
Fill the glass container and insert from the bottom. All steamers are hard to fill thru the top tiny hole
357442
The little thing with the indent is what you turn either clockwise or anti-clockwise and pull directly upward at the same time. When you take that little cover off, that is where you pour the water. Took me a while to figure it out too. :-) It is a fantastic unit when you figure out how it works.
1696549
The water container has a lid, that has a tab on it. You unscrew the lid, then fill it full of water. You then screw the lid back on, making sure the tab is pushed down closed, on the lid. Then you turn it upside down, put it in the container, once it's set in, you open the tab and the water will fill the reservior.
2195272
Two thoughts... First, try sucking more. Each time you fill the bottle, especially the very first time on each filter, it takes me 4-6 sucks to get the water up through the filter. Another possibility is that the straw part is not open the whole way. For some reason, it has a point the it stops that looks open but is not all the way, then you pull further to open completely. It is like the way some cars have two levels to push down to open a car window a little or the whole way down.
579901
Chances are you have air in the line for your input. Try either filling the canister up with water beforehand or use the hose you use to fill your tank to force water into the input once you'be turned it on.
1225169
Pull water container and insert back. Sometimes that does not fit properly and does not produce steam. Use only filtered water. My is perfectly working so far.. Call Black and Decker for trobleshhot your problem...Good luck
123170
No instructions? Wow! If you had gotten them, you would have found them a bit funny; the translations are a bit strange English. Accompanying the unit, there should have been a small filler container. This should be filled with tap water up to about two thirds volume. Add to this, two or three drops of an essential oil. Open the unit by grasping the base and twisting the decorated top counter clockwise. Pour the liquid from the small container into the receptacle in the unit and return the top. There are two black dots at the base of each. When these lineup up, the unit is properly closed. To start the process, press on the left button near the bottom of the unit. Press several times until a blue red or green light comes on. When the light is on, press and hold the right button. A small light will come on at the 30 minute point. Press the button again and choose 30 minutes, 60 minutes or the other two. When you let go, the fogging should start. Experiment with this process if need be. Just remember, do not tilt the unit while there is water inside it. To change to another scent, discard any small amount of liquid remaining inside the unit, wipe it out with some tissue or cloth. Clean the filler cup thoroughly. Enjoy.
960633
Look on the bottom for a black round cap. Gently remove the cap. Put the water inside that hole. Close it back up and put it back inside the unit.
1126477
you need to refill the reservoir which sits in front of the pitcher. Unlike a coffee maker the water does not get added to the top. This is actually a good thing or else the receiving pitcher would overflow. Has not been a problem for us. We just transfer the water to another empty pitcher for storage and restart the cycle
1807343
Unfortunately screw the top where you put the water in at and dump it . One of my main fitting broke the first time I used it :(.And the company won't back it up.
1015559
Dear Valued Customer. The plastic piece inside the water reservoir separates the water that goes into your hot water tank, from the water that stays in the cold water tank. It is very important for this piece to be correctly place for you unit to function properly. In order to set the unit in place. Take the funnel off. Locate a white transparent plastic piece with a prong inside the cold tank. Fix it firmly to the cold tank by attaching the prong of the plastic piece to the metal prong of the tank. Place the funnel on again.Please contact us at 855 458 6468 if you need further assistance. Dear Valued Customer. The plastic piece inside the water reservoir separates the water that goes into your hot water tank, from the water that stays in the cold water tank. It is very important for this piece to be correctly place for you unit to function properly. In order to set the unit in place. Take the funnel off. Locate a white transparent plastic piece with a prong inside the cold tank. Fix it firmly to the cold tank by attaching the prong of the plastic piece to the metal prong of the tank. Place the funnel on again.Please contact us at 855 458 6468 if you need further... » Read More Dear Valued Customer. The plastic piece inside the water reservoir separates the water that goes into your hot water tank, from the water that stays in the cold water tank. It is very important for this piece to be correctly place for you unit to function properly. In order to set the unit in place. Take the funnel off. Locate a white transparent plastic piece with a prong inside the cold tank. Fix it firmly to the cold tank by attaching the prong of the plastic piece to the metal prong of the tank. Place the funnel on again.Please contact us at 855 458 6468 if you need further assistance. « Show Less
1139045
I know, very frustrating!!! Trying to pour water out with water still in the top is ridiculous. At the risk of sounding like a spokesperson, the Clear2O pitcher is wonderful!! You attach an aerator to your faucet and the pitcher has a hose to force water through. Cleaner water quickly and no water sitting unfiltered in the pitcher. Inexpensive filters on their website (sometimes here too). 100% better and also nice not to give extra $ to P&G; who practices animal testing.
2106251
There should be an instruction manual. On the front above the 'plus' plaque,' there's a grey-colored 'knob.' Turn the knob to the left and remove it-then, pour the the water into that canister.
801131
Twist the clear container on the bottom. It twists off and then u can pour the water out. Make sure to remove the plastic bottle from the top first. U don't want that water to spill on the floor after u twist the clear container off.
675340
Amy, I was just like you. Pick the water reservoir up and don't try to unscrew or pull off the black top. Turn the water container upside down and screw off the cap on the bottom. It's not a very big opening so I pour the distilled water in over the sink. I hope this helps.
952648
You fill the tank for EACH cup of beverage that you make. I just put the water in the cup, dump it into the tank on the top of the machine, put in the coffee, place the same cup on the machine and hit the button. It's very quick and easy and you are always using fresh water. If you forget to put in the water, the machine will not start, so no worries about burning up the machine. I LOVE this coffeemaker and have one in my home, one at work, and one in our vacation home.
1188955
If you purchased a "portable unit" it DOES NOT get Installed....you just keep it handy and run water through it, into a jug or a glass or a Britta pitcher...and Bingo...you are drinking "structured water." &lt;3
1779408
I got a fancy schmancy elite model at the thrift store for $10 - it has a big clear blue plastic water container on the side. You load the filter pellet into the black plastic holder and fit it on top of the thing at the bottom of water container where it draws water into the machine. Sorry that's all I can tell you about the filter system.