Loss of suction: Has anyone encountered a problem with loss of suction?
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
1952327
It's probably a dirty filter. You can wash and dry them or buy a new ones for about $12 each (pre-canister and HEPA). Made a world of difference when I cleaned mine--wondered why it ran like doo-doo after 10 years since they're supposed to never lose suction. Apparently they aren't miracle machines--you do need to clean/replace the filters occasionally.
1931813
I have not experienced that problem. It's actually the best vacuum cleaner that I have ever owned. I highly recommend it.
168853
So far, no. There has been no such problem. Have you contacted the manufacturer about it? If not, why not?
708966
I don't know. It happened to me too and had to take it to get fixed. I was told it was the suction pump. However, where I am could not fix it.
1004610
let me clarify.My suction cup issues were with removing and reinstalling cups . i assume you kept the mount in one place during your oz trip ?
156561
I move the tube insertion shorter or back until it stopped. It was more of a vacuum problem I think.
55906
I had no problem as the suction is so great. I agree with tools for maybe corners etc.... Overall I absolutely love this machine and I am one that swore by Dyson. Both are amazing.
1159644
I had this problem a short time after I bought this vacuum. I found that the base that the canister sits on had slid out a little and when I snapped the canister back into place there was a small gap between the hole in the canister where the dirt, etc. enter and the hole where the tube connects to the canister. Once I moved the base back into the correct spot and the gap was eliminated, the suction returned to full strength and has worked great since. Don't know if this is your problem, but it might be something to check.
1504794
I've had mine attached to my windshield for two months now; taking my phone in and out of it frequently. I've never had a problem with it losing suction.
769698
No issues with mine.....have a TV, & DVD Player and knick knacks on it and have moved it many times to vacuum, etc. All good, loved it's!
1291475
I have not had this specific problem; but then, with the poor suction there has not been much dirty water to go into the container. This is even after I work hard to get all of the parts clean; and, they are very hard to clean.
2113333
I haven't had to replace mine yet (I've washed and air dried them and they seem fine), so I haven't had to deal with this issue yet. Brookstone sells this vacuum so you might try writing to them to see if they can help you. Good Luck!
1137224
Wow thank u, good to know/keep in mind, i just purchased mine a couple of weeks ago. Maybe try wiping down the surface? Maybe its been de-sensitized?
1492951
Sorry I have had mine for over a year and have not had that issue yet. If you have not yet Googled it I would strongly recommend you give that a try.
893722
This happened to me too- it actually melted to the windshield and when I finally got it off there was a black rubber circle on the windshield. Now the suction doesn't work anymore. Be careful leaving it in the sun for long periods of time.
1115555
I had the same problem until my husband attached the wand unit for me. I was being too gentle and it wasn't making a good connection. He used more force and it began working much better. I do not have this vacumn anymore, however, because of other design flaws it has.