I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and after a few hours it warmed up & softened up quite a bit & I have now been using it while I watch TV & I love it! ...whew! I was scared it was going to stay that way but luckily it didnt, Thank You! I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and... » Read More I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and after a few hours it warmed up & softened up quite a bit & I have now been using it while I watch TV & I love it! ...whew! I was scared it was going to stay that way but luckily it didnt, Thank You! « Show Less
3202
I found mine to have the same firmness. The best advice I can give is to force yourself to try it for about 3 nights. You will either love it or hate it. Just take comfort in the return policy!
3203
This is a very firm - but comfortable - pillow and will give you great support and a good night's sleep. I wish I had found it years ago. It will soften up just a tad more as time goes by, but still the most supportive pillow I've ever had.
3204
Glad to hear that, because mine was comfy right out of the box! I was going to say there must have been something very wrong with yours, until I came here and saw that yours was just very cold.
3205
Glad to hear it got better. I knew it was firm, but not too bad. Mine is pretty soft now too.
3206
The 4 of these pillows I have purchased have been a rather firm and heavy foam, and firmer than most regular pillows I've had, but definitely not "hard as a rock." They softened quite a bit after they warmed up from sitting outside in the box as well. Try it out for a couple of nights - I would return it for a replacement if it seems unreasonably hard.
3207
my pillow was firm not hard. It was much firmer that a regular pillow. I have been sleeping on it for abouta month and with the exception of me wanting it to be longer I don't have any other problems
3208
I have found that it takes a little getting used to as all of my other pillows are soft and cushy. This pillow will cradle your head if you give it a chance, but I find that I start out sleeping with my head in the middle and wake up hugging the edge.
3209
Yes, it IS hard, but eventually it softens up a bit. It is still firm, but after a week or so of sleeping on it, I love it to death. Since I sleep on my stomach mostly, I end up hugging the pillow to me so I am not just resting my head on the edge of it... when I am on my side, I also end up at the edge of it. Like Another reviewer said, I wish it were a little longer. Body-sized pillow? I would definitely buy it!
3210
Is the pillow cold? Was it sitting outside on your porch in the middle of winter? Memory foam is notorious for getting rock solid when exposed to cold temperatures. Wait for it to warm up and test again. It should be softer. If this is not the case, then you might have a faulty product.Thank you for taking the time to read my answer; I hope it was helpful to you!
613181
No. That is not normal. I've had my pillow for 1yr and 9mths and it's still as solid and comfortable as the day I got it.
2076717
The pillow is pretty thick and hard...too hard for me. I have never used it and have been wanting to sell it on Craigs List. I have had neck surgery and have always liked using a thin down pillow that I could bunch up under my neck for support where I needed it. Want to buy my pillow at a good price?
847586
I don't know how long you've had it. Mine was delivered at the end of November so it was pretty cold. It was really hard and I was kind of worried but it softened up in about 4 hours. I think it softened up a little more as it became room temperature. I really like it now but I was like you and was worried when it first came. Hope this helps.
1487241
My 25mm pillow case was soft (to me) from the very beginning. I believe you have a really fine pillow case, but give it time to go through a few washings and it will become softer. I've recommended this pillow case to so many people. Good luck!
1500539
Jean M. The pillow leaked immediately upon filling it. We never had the opportunity to use it as it became soaking wet on the opposite side of where you fill it as we were filling it. I hope this makes sense. We have a friend who has several of these pillows and has never had an issue. This was our first pillow and it will be our last too. The whole return process is becoming frustrating.
715196
I think the shock of first laying on it is that it is very firm, but your body just slowly nestles into it. We have had ours a couple of months and it is still very firm when first sitting or laying down, but it has settled a bit after the first few weeks. Give it some more time, both for the mattress and your body to adjust to the difference. We are very happy with ours, but it did take some adjustment time, after being used to an old spring/coil mattress.
297719
I've had it for 1 yr now and it has retained it's shape, however, it has not provided comfort for me since I purchased the pillow. I do not recommend it. Hope this helps!
1174621
I had a U pillow for over 10 years and I loved it. Unfortunately it started to lose it shape and I needed to replace it. I ordered this Comfort U Ttl body pillow months ago and already I find that the way I use it while sleeping (resting my arm & my leg over it every night) the stuffing inside the pillow is starting to get soft. My first pillow lasted a long time before that occurred but the way this pillow is holding up it will never last 10 years. Perhaps not even 2 years. i love the pillow, I love the concept, its just that the material used inside seems to be going flat way too soon for what I spent on the pillow. Hope this helps.
221597
I want a memory foam that is very firm.I have bought two others but one is great as far as firmness and both are great comparing the prices compared to the "T" brand.The secocond one I bought is too soft any recomendations which I see one right before my post.Any help I and mine will greatly appreciate.Thank you,Mike
155901
Gosh, mine is nice and cozy soft. Try pulling it down or up some. Mine is at my neck for support. I even took mine to the dentist for my neck.
1476454
If you like a softer pillow it may not be for you. It is fairly firm, especially at first. When I first got it I only slept on it half the night for about a week until I broke it in. I would call it medium firm but not so much soft. My dad who LOVES a softer pillow hates this pillow so if you want soft this may not be the one for you. If you want firm it may not be the one for you. Like Goldie Locks found out...It was just right for me (I like medium in the middle of soft and firm)
2154141
The whole pillow is VERY HARD- I should have returned mine- can't use it-- It's like laying on a log. I guess it depends on your own neck & your issues
1211151
I am loving the pillow, even though I thought I made a mistake at first. The pillow is soft. You have to "fluff it up to move the shredded foam around. No, the pillow is not hot. I snuggle my head down and the pillow cradles my neck. Originally, I bought two queen pillows. After I slept on them for a week, I ended up loving them so much that I bought two king pillows for another bed. Hope this helps
193679
Compared to pillows marked as "Firm", I would say, no, this is not firm. This pillow flattens with use and can be folded in half which is what I do when I sleep on my side, and I sleep on my side almost all the time. Strange as the folding pillow sounds, I love this pillow. It definitely feels cool. In my Floridian house everyone kept using my pillow so everyone now has their own Iso Cool.
171226
I slept in it one night, it was pretty comfortable. Even tho it is not meant for you to sleep in it. Is that the only way you can sleep? Have u tried using a couple of pillows and sleep on a bed?
1660964
What I have noticed is that I sink a little bit but then the pillow is firm, but still extremely comfortable. And you can fluff it more if you fluffier pillows. My wife and I both love this pillow and we have very differing idea on what makes a pillow comfortable. I hope this helps.