Has anyone had luck reattaching wheels? After a year of use from 2 kids one of the wheels keeps falling off and we can't get it to stay attached.
382144
Nope. Mine has been falling off since the day we got it (in Oct 2013). Cheaply made. :(
382145
Same problem here. Sorry to say we've had no luck getting the wheel(s) to stay on. Keep reattaching, but still no luck.
1795288
As far as I can remember as its been since last October since I used mine, I just twist it and it comes off. As I have limited space, I need to remove the motor and put everything back into its original boxes for storage. Sorry I can't be more help.
2266016
I have a problem with the 2 back wheels. After we had snapped on the wheels, we noticed the carriage was uneven. It's minor, but I can feel it when u push it. My only suggestion is to undo the wheel and put it back on. If nothing works, just send it back for a replacement. Sorry I couldn't be more help.
1264170
Mine is fine, but one wheel keeps popping off!! Sorry you cart is ripping. Gorilla glue?
1224078
I'm sitting in this chair right now, had it for a few months and have never had the wheels come off. I do recall having to violently pound them into place when i was first assembling the chair. I almost felt as if I might break something given the force required to properly seat the wheels but I havent had a problem with them coming out. I would recommend getting the wheels in as well as you can and then hammering down on the chrome piece above the wheels until they slide deeper into place. Just make sure to use a rubber mallet or place a towel between the hammer and the chrome so as not to scratch it up. I'm sitting in this chair right now, had it for a few months and have never had the wheels come off. I do recall having to violently pound them into place when i was first assembling the chair. I almost felt as if I might break something given the force required to properly seat the wheels but I havent had a problem with them coming out. I would recommend getting the wheels in as well as you can and then hammering down on the chrome piece above the wheels until they slide deeper into place. Just make sure to use a rubber mallet or place a towel between the hammer and the chrome so as not to... » Read More I'm sitting in this chair right now, had it for a few months and have never had the wheels come off. I do recall having to violently pound them into place when i was first assembling the chair. I almost felt as if I might break something given the force required to properly seat the wheels but I havent had a problem with them coming out. I would recommend getting the wheels in as well as you can and then hammering down on the chrome piece above the wheels until they slide deeper into place. Just make sure to use a rubber mallet or place a towel between the hammer and the chrome so as not to scratch it up. « Show Less
1938706
We have not experienced this. Your local scate shop might be able to help you sort this out. It sounds like it might be a bearing. The good news is that the bearings and wheel assemblies are pretty universal.
305346
Try asking a little kid to unscrew it. I was able to unscrew mine without a problem. Enjoy Richie, my students LOVED Richie. I have since given it to my kids for their kids, I hope their taking care of him.
156302
Sometime the wheels need to be loosened. Try taking them to the skating center and see if they can loosen them with a special tool they have. If they can't loosen them, send them back.
1329478
We had this problem about a month after owning the stroller. It became like a bad shopping cart that you had to fight to push along! I called Britax and they sent a replacement wheel free of charge and that seemed to solve our problem.
132474
It's not easy! I squeeze the prongs that just stick out of the middle of the wheel together while easing the rim of the wheel away from the base trying to keep the pressure even to avoid breaking off one of the prongs. I have broken about half my wheels, but it seems to work just fine with one prong (and actually it becomes easier to take apart then).
1069629
The same thing happen to me! one of the wheels is stripped out and can't place it back. Any idea how to contact the vendor?
2231901
I've not had a problem with the wheel/slide section falling off, even under pretty heavy snow conditions. I'd check to make sure the piece is fully inserted on both sides into the "U" frame. If it's solidly seated and and the frame isn't bent and it still falls off, I'd contact the company to replace.
1222067
I put the wheels on using a rubber mallet. I didn't bother to take them off again. The children just use the bloks as is.
2229399
ours has started having issues this season as well, ( less than a year old) I plan to open it up and see if there may be debris or chemical buildup restricting the moving parts..... not sure if there is a fix? would like to hear what problems/fixes others have had as well
149460
I bought it for my granddaughter when she was 1. That was a little too early, but by 1 1/2 it was fine. She will be able to use it until she is 4 or 5. Caution... the wheels fell off at the very beginning. We thought we corrected the problem, but to this day, 1 year later the purple wheels will not stay on. If you have this problem - send it back instead of trying to fix it. I think the product is a good one, we just got a bad one. Should have sent it back.
1599851
No the wheels do not fall off. My 8 year old abused them (hockey in the street every day in the spring, summer, fall!) and the wheels are still in great shape.
1639535
The only problem I have had is the same as others when it does not fully retract. I resolve this by doing what they did, and that is to pull it out further and then retract it again. I have never had a problem of not retracting at all, and have had ours for about 3 years.