How or where is the warranty service for this unit? Can local repairers get parts?
385289
mine started on the first pull I also use premium gas in all my equipment and never had to service any also regular gas will settle into varnish after awhile that's why I use premium fuel
385290
I bought one for my dad and it broke and would not start. it was within the first year so he took it to a local repair place and it was free to fix. They seemed to have the part and all it cost was the transportation there and back.
385291
Non-existant. If it was me?? I would buy this generator at Costco and get their warranty. If it fails...back to Costco!!
1834229
Our unit arrived with no warranty information included. We phoned the number in the user manual and were told it had a two-year warranty. That is the only information we have.
1329875
Call their customer service number. It is in the literature that came with the unit.
435462
Warranty is one year. I have opened mine for almost four years with no issues. And if there were issues the company is located outside of FT Lauderdale in Florida with an actual phone number to call-which I have called before for information and an actual person picks up! So repairs or parts replacent won't be an issue!
1124235
I would double check all the screws and bolts. Probably take off the control module and double check the connection ports. If its still messed up call customer service. The unit has one of the better warranties.
2133695
I own one of those units. But I have not found manufacture warrenties worth much. I would look to the manual that came with the unit. I have the one I use in a rental, and the manul is there as well.
947683
Mine stopped working after 6 months and there was no service or parts available that I could find. If you do find someone who offers service and parts, please post the information.
433305
Hi - Like you, I really like this unit. My I suggest contacting the mfg. If anyone can help it should be them. Best of luck!
1052443
Just call or send airlift and email. They have great customer service, most likely they will send you new ones at no charge. Make sure you register your warranty online before you contact them about your problem, otherwise you'll be paying for the parts for sure! Hope this helps you.
953905
Sorry, I have no idea where to get parts. At its price, the unit is disposable.
1001581
That's not happened to me so I have no experience with obtaining parts. I agree with the previous 2 answers especially with taking the online approach. I would also check if there were any warranty centers in your area and contact them. Good luck!
6527
I contacted Krups and although my warranty period had expired they authorized a one-time repair and/or replacement and sent me an authorization letter to use in returning the unit to them. i would suggest calling them.
561517
There is only a one year warranty. I would call the company, but they will just troubleshoot by telling you to plug/unplug and try to reboot the system. Then they will probably say "Can't help you, talk to your installer [about how to buy a new one]". Ours has been dead for 4 months because we are unwilling to purchase another expensive, unreliable unit.
1027110
i got mine from bed bath and beyond and they said they'd warrantee it for life-despite the mfg 1 or 2 year warrantee- its probably the ultrasonic unit with the small round screen and my guess is hard to replace yourself-
859671
hisorry, we don't offer warranty for the unit, we only have the 30 return refund policythank you
968521
I do not know the warranty on the unit is, all I can say I have had it for sometime. I am very pleased with the unit!
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.