I can't get mine to form a vacuum seal. I'm pumping it 50+ times, but no click and no evidence of seal when I remove the cap. Any tips?
386684
I know this doesn't help much.. but that was my problem too. I ended up returning it. Amazon returns are great though! I got "Joie Wine Pump Toppers" instead and they work awesome.
386685
We also did have one cap that did not seem to seal, but the rest of the caps did. All in all I don't see this product as any improvement over the original.
386686
Gee...sounds like a faulty product. Shouldn't do that. Try a tiny bit of cooking oil on the gasket that is on the pump and see if it's just a dry gasket. If that doesn't do it...return it.
386687
Return it, and don't exchange for the same one. I could not get mine to work either, junk.
386688
I usually make 6 or 7 pumps and stop when I hear a quiet "click". When I remove the stopper the next time, the vacuum seal pops.My pump is new and I do not have any knowledge of how long it works well.
386689
It could be one (or several) of many things. Ensure the cork is placed firmly within the bottle neck, make sure they is a proper seal between pump and cork, perhaps check for any imperfections on the bottle that might cause a leak, and when in doubt, try it on another bottle with a different cork!
1295895
I'm guessing you might not be turning the cap hard enough to break the seal. I have trouble opening bottles with caps like this, and I use a piece of rubber non-slip shelf liner to get a good grip on the cap to be able to turn it hard enough to break the seal.
621229
Yes, I did. I then pushed the plastic piece that acts as a seal. And it looks like I broke it. I am not sure if the suction that occurs is normal. My son was using it, and he liked the bottle. Then I drank from it one day, and the suction was a bit annoying. I thought I had to push the top piece in, and then pop -- I broke the seal.
1159071
It's all about the vacuum created when you screw on the lid. Too tight isn't good either--especially when you try to unscrew it:) I always watch a few minutes after the water flow begins to be certain the lid is tight enough to create a vacuum. Otherwise, the water will overflow the drinking trough. Just takes some practice. This is a good product. I've used them for years.
964292
The inner cap has a very small lip from the main collar that the cap screws onto...I found by working the lips apart I was able to use needle nose pliers to pull the inner cap off...and with the dented lid, I could reseal the can. I confess that I almost just punched a hole in the inner lid to pop it off....but didn't
2157093
I had the same issue. I held the mic with two hands and placed my thumb nails into the two grooves 9on the left and right side toward the botton of the mic cover) on the side of the cover and pushed in the up direction toward the mic and it popped open. To close it i had to struggle as well as the battery applies pressure to the cap.
2178844
I have never had that problem. The unit is like an inner tube to a tire, but there is no place with a cap to remove and pump in air. I would say it had sprung a leak and needs to be pumped with air and patched at the site of the leak. I would contact the seller.
651885
I had the same problem. Here's what I did to fix it. After you fill it up, while the dish is filling, loosen the top cap for a second then tighten it up pretty tight. I think this causes a vacuum and it works like it should. Hope this works for you!
618963
This should not be occurring; it should pop back out. You're creating a vacuum somehow. Check the lines to make sure they are not kinked or plugged.
711149
First make sure you dont have a leak grom the machine to the tip of the hose by putting your thumb on the end of the hose while its operating. Listen to the pump, if it sounds like its working harder when you do that then your ok. Then make sure the lid seal is clean and in good shape. And if everything looks good up to this point, try putting some vasaline or other food grade paste or gel on the sealer rubber to help seal and create the vacuum. I havent had a problem but this is what i would do if i did. Hope this helps.
1591084
The first time I used the Mastrad it distorted the seal & gas escaped. I discovered that I hadn't screwed the cap on all the way. The seal should not be visible when it is tightened & actually continues to rotate 1-2 more times before it is truly sealed. Then before i put the cartridge on I press the release valve in go make sure it is not stuck. Make sure not to cross thread the cartridge holder. After gassing I leave the cartridge in place, shake the canister & put it in the fridge for several hours. When ready don't try to open it until you press the pressure release valve until no more gas escapes. Then open the lid & replace it with the storage cap. If this doesn't help then I suggest you contact Mastrad. Oh yeah, use the white funnel provided to fill & only fill until the liquid touches the bottom of the funnel.
478863
Make sure it is hooked up correctly (with little hose inside jar coming from the attachment end, not the gun end) and keep the gun level. If you problem is it continually sucking once full press the little pressure release lever until the gauge registers 0 psi vacuum.
1713899
That was difficult for me too. I tried the "push button" method like with metal lids but that didn't work so well. After the jars had cooled off, (a couple of hours) I lightly pulled on the lid. there were a couple of lids that seemed sealed but when I was putting them away, the lid came off. I really didn't have any more failed seals than with the metal lids, just harder to tell.
498924
I think the "trick" is to first open up the small top opening of the jar lid to make sure a vacuum hasn't formed inside the jar. That worked for me for that one time when it was difficult to open. The lady of the house ran into that problem only once, and no complaints from her after that one incident.
1173379
That can be a little tricky, especially after some mineral build-up. You have to press down pretty firmly on the cap while turning it open - like a child-proof cap. I still love my steamer, once you get yours open, I hope you can say the same. Good luck!
711154
I would check and make sure the rubber seal is in place. Mine comes off after each use and I have to reattach it. Also try the dual lid trick. Otherwise mine works fine. Please note if the plastic has a crack, the jar sealer will not work.
1810551
It looks a lot trickier than it actually is! Just turn the plastic tip about a quarter turn counterclockwise and then pull it straight outwards and off it gently comes. I remember the first time I tried it getting so frustrated that I finally grabbed some plyers but that was not a good idea as it will only break the tip and make the cap unusable - it is so easy if you just turn the tip back and just pull off. :)