The pair I bought can only open half as wide as the picture shown (third picture), and I've not started using it yet. Is it normal or defective?
360355
They should accommodate any hand and open far wider than you could spread your fingers and thumb.
360356
The scissors should open depending on the size of your hand. I've never had to open them all the way to cut anything. I just love the way I can cut up chicken wings in half the time it used to take me with a knife.
360357
The third picture is showing the blades part way open to all the way, where they can be separated for washing (don't put it in the dishwasher). The distance of the blades for cutting depends on the size of your hand. If you need more room to set up a cut, release your hand from one blade, open the blades more, then if necessary use both hands to make the cut. When you are through, open the blades all the way and lift out the top one for washing.
1268224
The only opening on my pillow cases where were you put the pillows through and that is it. I'm not sure if I understand you correctly but if you are saying the sides of the pillow cases then you probably got a defective set. I hope that helps
91385
All of my cases have been the same way. About half way through opening you have to apply extra pressure to get it past that point, but then it's fine. From what I know this is normal.
1537248
I didn't have that problem, and I doubt if yours had been used, because the company does not let you return them. I would call the company. Kathleen is the inventor and will probably be the person you talk to. She is very tuned in to customers and will do whatever she can to help.
877299
Just read other answers. I tried it. And do have to work to get it open. Opens wide but only with effort.
787230
That happened to me too once. Think it's jut really compact. Mine ended up being fine once opened!
2164492
When I received mine I could not open it either. I returned to Amazon immediately. I would call Amazon customer service for advice.
2088534
I think it's defective if you mean you have lateral motion when opening the press away from yourself. The halves on mine don't allow for that, sorry but yeah I imagine the hinge is not fit properly.
2003610
Send them back, they are worthless. I purchased the same thing and had all kinds of trouble with them. I am still waiting for the company to respond so that I can send them back without paying shipping charges. I ordered mine in January and still am holding on to them. Both of them are damaged. Good Luck!
882689
The technology of how wide it opens is very simple. You just mount the actuator so that its fullest extension is at the degree of opening you want. I think it would have a lot to do with how you mount it. For example, to get it to open wider, you might have to mount the arms so the hinges they pivot on will stick out further, and not be blocked by the wall or pole where you mount them. Hope this makes sense.
1452831
Yes. Mine opens to 180, and maybe even a little more. I'd imagine the pictures you have seen are just trying to show a good view of the product. I hope this helps.
918825
There is a volume scroll .scroll to the right and it should get louder if not then you might have a defective pair
612299
I'd return them. Mine are not ripping and have served me very well. You may have gotten a bad batch.
99239
I had lots of trouble too, and the manufacturer was no help. I posted a question here on amazon and got a great reply. I decided to make a little video, which I hope helps! http://blogofott.blogspot.com/2013/09/wideand-tight.html?m=1
1087985
My package contained two of the same size. I believe the opening to each is between 1 - 1/2 to 2 inches across.
1592089
Mine does the same thing, like in the picture here. Is yours opened even more? If so, maybe something needs oiling.
863898
I have no problems with them opening themselves. I can turn them upside down with my 60 card deck in sleeves inside of them and they don't open. They are very good.