Description says "thick, creamy" - the product I got is extremely light &amp; a bit watery. People who've bought it - Did I get a "watered down" bottle?
394180
I'm not sure how thin yours is exactly, tt's creamy, yes, but it isn't super thick.
2181742
It is very light liquid cream .. It is not so thick as cream. You can call them liquid .. it is white
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.
502882
I prefer the thinner rinse and wish I could find it. When ever I buy my rinses either through Amazon or at CVS its always thick. I believe this is how they are making this product now by adding a styling jell. I could be wrong. Maybe there's a way to call them and find out for sure/
867804
Hi,I returned it. I took one look at the bottle and felt whatever it was,it was too pricy for such a small bottle. Sorry,I understand how you feel.
2190395
The new formula not being as good as the original is a huge understatement. They say it's creamier, they should say "GREASIER". I immediately returned the bottle for a refund, called the company and told them it was crap. I also called other resellers to see if anyone had the original. So far, no luck.
124772
Hi:) Yes, the product did come sealed and does not appear to be "watered down" in any fashion. C
640964
Idk. Mine is greenish and watery. It's not white at all. I do give bottle a shake or 2 to mix it. Maybe it's settlement? I haven ordered another bottle yet. Maybe ask company if they have chg the color.
1125858
that seems odd as the product i received was creamy and very easy to apply. could yours be beyond it's shelf life and are you using it at room temp?
2104037
05 oz lasted me a year, however mine was water thin no creaminess at all. I've not noticed any improvement in my skin, in fact at age almost 68, I feel like my skin has aged horribly in this past year. May have had nothing to do with the product, but I have no way of knowing
2215366
I'm not sure why it is runny. It shouldn't be. Mine is creamy. Maybe it is a bad batch. Let the seller know and maybe they will do an exchange for the correct product. Hope this helps.
159817
Yes! I returned mine. The jar was leaking when it arrived and after I opened it - the cream inside was separated and disgusting! Look as though it was very old but did not want to use it - tried to stir it thinking it may have been the heat during shipping but it never looked like cream.
728186
i agree that it felt used and also old...ikt didn't blend in with the liquids like the one at the store, which is why I decided to not purchase this type of product again online.
1772812
I just hung up the phone with them because I had the same problem. They confirmed with me that the DID change the recipe. Made it thinner because people complained about it not coming out of the bottle easily. I said they should have changed the bottle, not their delicious sauce. Oh well... time to find another favorite.
1030631
No, it is not smooth and creamy. It is chunky and watery. I even tried putting it in the blender and it still never got creamy.
203260
It shouldn't be thin like water, you may try stirring some as a bit of a syrupy consistency is what has been the norm for each jar we've ordered. Glad you like the chocolate, we switched to w/o flavor, it just goes down easier for us.
1215089
The Enjoy product I've bought in the past from retailers was not watery. But I have found the product I purchased online to be watered down.