Would like to purchase this bench but after reveiws am very concerned. Has the company corrected the wrong bolts?
357820
When I installed the bench, I added extra bolts for more stability. The factory provided bolts work fine, but a few extra bolts, lock washers and nuts work well. Since I installed this around a tree on our kid's playground- I wanted extra stability and no twisting. For the price, it is a good bench. I like that fact that it is already powder coated and painted- so that if there is any rust in later years I can just spray it with a little Rust-oleum and it will be like new. I highly recommend this product for easy installation, my kids love sitting on what they now call their, "Buddy Bench." When I installed the bench, I added extra bolts for more stability. The factory provided bolts work fine, but a few extra bolts, lock washers and nuts work well. Since I installed this around a tree on our kid's playground- I wanted extra stability and no twisting. For the price, it is a good bench. I like that fact that it is already powder coated and painted- so that if there is any rust in later years I can just spray it with a little Rust-oleum and it will be like new. I highly recommend this product for easy installation, my kids love sitting on what they now call their, "Buddy... » Read More When I installed the bench, I added extra bolts for more stability. The factory provided bolts work fine, but a few extra bolts, lock washers and nuts work well. Since I installed this around a tree on our kid's playground- I wanted extra stability and no twisting. For the price, it is a good bench. I like that fact that it is already powder coated and painted- so that if there is any rust in later years I can just spray it with a little Rust-oleum and it will be like new. I highly recommend this product for easy installation, my kids love sitting on what they now call their, "Buddy Bench." « Show Less
357821
My neighbor, a retire technology arts instructor, had to go out and purchase new bolts before assembling the bench for me. We did discuss the option of contacting the company but I decided it was faster just to purchase several new bolts.
1962503
I have had no problems at all. I had a bike shop do all the final adjustments after assembly and all is well. Nice bike.
1372597
I do not have this specific bench but did order a different one from Amazon that is 2 1/4" wide by at least 50" long.
982285
It didn't for ours - the bolt holes are in the wrong place. We're returning it.
498402
I didn't face this issue, however, most any hardware store should have what you need for less than a reasonable price. If you prefer to wait, I am sure the manufacturers address and phone number is on the assembly instructions pamphlet somewhere.
1752787
I had the same problem but that is just the first of many. The slats are OK being all the same size but the drill holes on one of the three bars that hold the seat together are in the wrong place and I could not finish the glider. It is still sitting in my living room not finished. Not even the seller could solve the problem. I would not buy it again. The parts are defective for assembly and I don't know what to do. I definitely would not buy it. Send it back......
1859911
Hi Johanna, it depends which parts you are talking about. I know when I was assembling the chairs some of the bolts where not correct or they would not go in the hole. I had to go to a hardware store to get those bolts. If you are talking about the parts of the chairs like legs or chair itself, you would probably have to contact Amazon or whoever you ordered it from to get the missing parts. I think you can also call the manufacturer, they might send you whatever that is missing. I hope this helps. :-)
333757
It is indeed confusing. It looks like the basic unit is rebranded and sold by different providers. Unless you really need something at this price point, I'd look elsewhere; I have a couple of these and they're just not very good bench supplies. Extremely bad quality manufacture, lack of fine adjustment, and poorly calibrated.
574732
I have never had a problem with seat. We must have adjusted it to my comfort level - I have not had to redo it. Unfortunately I can not remember what we did to change the height. I would have remembered if it was a problem. Don't hesitate to call Amazon - they will guide you through talking with the Store that sold it. Hope this helped.
1771173
Me, too. No bolts, no allen wrench, no assembly directions. Took two phone calls and two and a half weeks to resolve. I would suggest you call Aqua Teak as soon as your order is confirmed and insist that they open your box and check for fasteners before shipment. Love the bench, hate the hassle.
935182
Yes, that's correct; that doesn't not account for the bolts, just the wooden part. It's a beautiful, well built seat. Good luck!
1752786
I had the same problem. The slats all looked the same size. I put it together and it looks fine. The only problem I had was that one of the bolts was missing. I went to a hardware store and bought a new one. It isn't the same color but you can barely notice it.
2178293
Hi, I checked the bench and the legs are solid, no holes, so I don't know how you could bolt them in. Too bad, because it really is a great bench. Hope that helped. Good luck.
1331291
I paid 29. 99, my guess is that due to some complaints about damaged benches sent in only the box from the manufacturer, that they took extra care to package better. OR, it may come unassembled from other vendors? I know I pulled mine out of the box, opened the legs and it was ready to go. This is not a lightweight bench. There are other benches that cost more than this one, doubt that they could be better than this. I did see that a couple of the negative reviews were not for the product, but.due to packaging. Hope this helps.
1539986
No idea, you can go to iron master to find out. I'm sure its limited warranty of sorts or something similar. Personally, this bench is really well constructed (its built like a tank), unless you're misusing it or taking a sledge hammer to it, I don't see you ever needing to use the warranty. The only thing I can see breaking is the locking/unlocking mechanism, there's a lever with a spring there.
1285972
Good luck! My table showed up with the ends all beat up. I reported the situation to the company and never received a reply from them or Amazon. No longer buying furniture from Amazon.
311391
I had this problem and discussed it below. Hated it and wanted to return the seat! But it turns out that the nuts were upside down. It doesn't seem as though this will make any difference, but the smaller side of the nut centers the bolt and makes the latch connection work.