I can't get the continuous drain feature to work..I hooked up a hose and its still draining into the container...what am I missing here?
378989
My experience with this unit is that regardless of doing all the suggested methods to get the continuous drain to work and continue to work is eventually useless. There is probably an inherent defect with this device with the continuous drain feature. How many times it can be returned for the same defect is probably a better question? Will we be reimbursed for having to deal with this problem is the next question?
378990
Having same problem. Unit is sitting on floor and hose is draining to floor drain. I even unscrewed hose when bucket was near full and water does not even come out???
378991
read the instruction manual. there will be a section on this. i believe there's a "cap" that needs to be removed first. but it's likely you do not have the drain hose LOWER than the unit so it cannot flow correctly.
378992
From what I have seen with previous reviews, you sometimes have to place something under the front wheels to till the unit back toward the drain. This is a minor inconvenience but seemed to work for others in the past.
378993
It could be the little black rubber ring( I forgot the name of this item) is missing,it goes where the hose contact the drain
378994
Hi Kim,The unit drains by gravity. If your hose is higher than the unit, it will not drain through the hose.
689944
I am not sure because I don't have this issue, but my only thought is that you have the valve to the hose open at all times. I don't think the product is made to keep pressure at all times. That would explain the constant leaking as well as the fact that it leaks more when you flush (due to the additional water pressure). I would try turning off the hose where it meets up with the toilet tank and if that doesn't solve it, then you should see about getting that piece replaced.
986809
Mine seems to drain fine. I have irrigation in each of them and they drain well. You might want to check to see if the drains are opened in the bottom. They had to be opened before putting it up if I remember correctly.
1150065
What do you mean? I dump mine into a nearby sink. If you mean continuous drain, you'd attach a hose to the back of the unit, and that could go into a drain.
229136
I have to imagine there would be a better way to achieve that. First, I don't think this product is of high enough quality to handle constant pressure, it's really just a hose hook up. Second, as a tenant I would reset mine as soon as I found it.
1216022
Hello Madlin: You are not getting water into the hose leading from your water supply to the unit. I wish I could help but I had a plumber install mine. I believe that the plumber may have hooked my cold water line into the tank. Then the hot into the water line under the sink. Try phoning the store. I got mine at Amazon. Sorry Madlin, and good luck. JK
513646
By hooking up the drain hose to the rear of the unit you enable the continuous flow function to work- there is a float inside the reservoir that will make the unit stop when it is full of water (kind of like how the float in the back of your toilet works!) by hooking up the hose you subsequently bypass the float from ever sensing the unfit is full.
733012
At first it was straight up. Over the past week I see that it is at an angle.I have not tried to fix it. Even at an angle it still drains well.
2134846
sorry, I returned my unit because it was leaking everywhere. I never got any further. Perhaps there's dried soap in the nozzle? try a open paper clip and see if there isn't a clog
685801
The problem is I could not detect the leak. Maybe you can assist how to trace the leak. Is it using a special equipment or other methods. Thanks.
1700639
I first run it on reverse to flush any gunk out of the hose (siphon valve open, faucet valve closed). And then I switch it back to suction mode with the siphon out of the water until all the water is sucked out of the hose. Hope that helped!
907887
try using less water... I use mine all the time and find it only has issues when it's overfilled
1556938
Try lowering the pump; if the pump is too close to the drain, it will not pump. Hope this helps. Feel free to ask me further questions.
1986554
never had a problem with mine but when i'm done i drain all the water and I keep the hose in a bucket thats covered. Its a small pain but i really like the hose.
2171463
I've done it you have to use a garden hose and be patient it takes a while and i would let water run for a while so it can push waste to sewer main the rest is natural every time you flush toilets or shower in house it'll keep it clear .
1066259
I have to fill the canister with water completely. Then I fill both input and output hoses with water before attaching them to the pump. I hope this helps! It took me a while to figure it out.
1584998
Where is it leaking?Is the unit mounted square and level?Did you check to see if the drain tube is blocked?Is the water flow rate on to high?Are all connections tight?These are all things you should check.