How do you exchange or get one fixed? I have the HP14 which is 328 lumen and did come with a carry case
367470
all coast products have a lifetime guarentee if the problem is with the operation of product but it does not cover damage by the user. just contact coast customer service and i'm sure they will try to help you with your problem. coast customer service is very nice to all...i know that from experiance...
625287
Nathan I don't have a answer for that. I took out mine and tried duplicating what you described; and I stopped about half in, it started to take an increasing amount of pressure to get it to move. I can ho that might have happened to you, since you had no idea what it was supposed to feel like. If you got it all the way in, you may not be able to get it out. I know by now you've seen the instructions on the end of battery housing. You might try adjusting the light so that is almost all the way back toward the top head strap. This is so you can hit the body of the light against the palm of your other hand. Grasp it tightly in your dominate hand, make sure the battery cap is off and pointing down. I was able to hit with a fair amount of force against my other hand. This may help dislodge the battery housing or get out enough so you can grab it with something. If that doesn't work you may have to try something that may damage the light itself. I'm sorry you've had this problem with otherwise excellent light. Good Luck!
1477794
I'm still trying to contact the seller myself cuz my brights don't work on my passage side and I even replaced the bulb. But I even got an answer back. But I tried to contact the seller though amazon. I'm not going to be much help for u sorry. I dont know how to get a hold of them.
200743
The TechLite Lumen flashlights use 3 standard AAA batteries. If the battery holder is broken the cost of a new flashlight is low and the holder is probably not worth repair.
901780
Hi, how are you? Thanks for contacting us. And thanks for your interest in our product. We are definitely selling the new 140 lumen model. If you have any other questions or concerns, feel free to contact us. We hope to make you a valued customer. And remember we ship immediately. Your friends at Fuddlebucks
865363
I have bought a dozen of these flashlights over the last five years. Initially, they all had the same problem, the switch would only work if held part way on. The answer below this from R. Hennigh about a loose retaining nut is worth a shot, but for all twelve of mine, here's what I had to do, and what I'd recommend you try first. Unscrew the head and tailcaps of the flashlight and remove the battery. Hold the body tube up towards a window or a lamp...can you see through the tube? If not, take a long drift pin, a long dowel rod, anything that can take a good whack and not break...insert into the body tube from the tail (switch) end...when it contacts the plastic disc obstruction in the body tube, hold the tube tightly, and whack the rod with a hammer...HARD! When you dislodge the black plastic disc with the little brass colored rivet in its center, THROW IT AWAY! It serves no purpose, and stops the flashlight from working. Once removed, reassemble the head-end, re-insert the battery, and twist the switch cap back on...it should work fine now. Those caps were supposed to ensure the battery was inserted the correct way...the rivet is slightly indented on the tube side, and slightly proud on the head side. This would stop the flat negative side of the battery from making contact with the L E D driver circuit and destroying it due to reverse polarity...BUT...most 18650 battery positive end tips DO NOT fit the recess in the disc, so it prevents the flashlight from working AT ALL!! I have bought 12 of these lights...had to "modify" all of them. I carry two on me at all times, I have several in my vehicles, and have given some as gifts. In 5 years, the ONLY problem I've ever had was the initial need to modify the lights. Other than that, they are blindingly bright, highly reliable, light weight, and hold a charge regardless of the temperature of the vehicle they are stored in for months at a time. Good luck, and let me know how you made out!
2144004
We had a different neon light that got broken & we took it to a beer distributor & they fixed it for us. Never knew that they have people that fix them. Was expensive but the light was worth some money. Call a distributor where ever you live & they can tell what they charge because you might be better off just buying a new one.
953908
just get a new batt. on amazon don't waist your time with hp support help they may ask you to ship your laptop back for troubleshooting, Just dont, they will keep your computer and wipe it just get a new batt. if that doesn't work then waist your time with hp support
1504041
There is a separate LED module in the package. It is about the size of a nickel and should be in one of the bags that came in the box. Just unscrew the front portion of the light and replace the module.
625648
Perhaps LED lights are defective. I would advise contacting the company and getting a replacement flashlight. If you bought flashlight from Amazon and it's been less than 30 days, you can get a replacement unit this way. Gerber provides limited lifetime warranty so you are covered in any case.However, if you carry it in your packet, check first if there's any dust or lint around the LED. Since there's no lens, that stuff accumulates quickly.
379812
Try googling for a "LED driver", rated for the correct wattage... Maybe if you take out the stock one you can match it up. If your under warranty contact the seller and get a replacement (2 yrs I believe).
955983
wow- I've had different LEDs for as long as 4+ years now. None dead. I'd definitely contact whoever you bought it from. they should replace it if they;re decent...
634187
Is it charged? If so the bulb may have to be replaced! Mine did. As a result of the way they are shipped the bulbs get ruined! But all and all this is a great flashlight! Call Amazon and tell them it's not working and they are very good on replacing them. I had to do that with mine and the 2nd one was fine.
2019989
If you're lucky like me, that happened after just 2-3 days of use and you can return it. My colleague has the one without the light and it has been fine for her!
1511512
Maker replied me - it's in 5,000K. It's Kelvin btw. Still no words on lumens though...
967723
Sorry to hear about the problems you encountered. I've had no problems with mine since I purchased it. Seems like you received two defective flashlights. Suggest you request replacements or a refund from the company. I have no other suggestions as to what's causing those problems.
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!