okay.....when I lay it flat do i pull down from the top or the bottom. let me try this..do we pull down from the big part or the smaller end. Thanks
380963
since i sent it back, i can't answer that without looking at the iron. the iron was hideous...every time i tried to use it the water would splatter all over my garment leaving spots. i always use steam so a dry iron was of no use to me. i don't remember if i reviewed this iron, but i would give it a 1 star. i now have a T-Fal ultra glide and it is marvelous.
380964
It works just as well either way. Usually depending on what you are ironing. Its got good even heat and lightweight. I really like mine.
380965
It took me a long time to figure this out. However, here it goes - When you lay the iron flat (like when you iron clothes), there is a silver gray flap with 2 horizontal lines and a drawing of a water faucet on it. You pull down on the flap from the top. The flap will open (like a door with the hinge on the bottom), revealing a hole for the water.
1733736
It took me a little while to figure out too. Just PULL, don't twist. I had to use something to pry it out the first time because it was set in pretty tight.
1811918
Mine rolls up fine.So if you pull down slowly it stays where you put it, if you pull down quickly (just an inch or so) and let go it rolls back up.
1882429
Flip it over and pull the pin that is located on the right side at fold. Remember to pull the legs and slide them into flat position.
1880258
You can make it whatever you want top or bottom because all you have to do is turn it around and then you can do either way. Hope this helps! Blessings...
195210
Its hard to explain wo showing u but the poles pull out a little before u bend them- lift them up and then fold. I watched a video online of some lady demoing putting it up and taking it down. Google it and I'm sure u will find it. Hope that helps
641532
A big dip DID develop in the middle, but I had the person who helped me assemble this over and we figured out what we did wrong. We only put the cover over the MATTRESS and it should go over the metal below, if that makes sense. We fixed it two months ago and it is staying put. Haven't noticed one side being firmer than the other--they are both the same. I can see where, over time, the side that you actually sit on as a couch getting worn out and less firm, but this hasn't happened yet.
465135
Take out the metal part and pull. It was tight for me initially but easier now. If it's not coming out pull harder!
1754591
If you did not, you have to push down slightly as you are twisting it. I hope this helps.
1953481
Hello Chelsea,My mattress is quite heavy which made fold up hard but, you've purchased a great steady product. You have to lift the back and kind of pull up on the front at the same time. Stand behind what would be the back and try and lift close to end and pull up on front end while lifting back. Mercy, took lots of practice for me. But trust it's a great futon. YOU CAN DO IT. Best,Loretta
1475598
Mine does not lay flat either. It popps up even with a sweater drying on it. The legs also tend to fold in so it can be a bit frustrating but it seem to work even though it does not lay flat.
2188998
Rita, my pulls have a slight nub on the end. In order for them to sit flat I will have to recess them. Did other people receive pulls that do not have a nub at the end?
1916401
I have the same problem. The way they shipped it (folded), you can't make it lie flat. It is a piece of crap. I'm going to send mine back.
448256
You just lift it all the way up to the top and it will fall back down to the bottom. Then you lift it slowly to the position you choose. :-)
551300
Once you lower the unit, you would simply pull it open. I don't bother closing mine as it is used so frequently. The string would hang freely at one end. I put a hook on a nearby wall & hook the string there to make it safer as we have young children who might reach up and pull the string. I'm very pleased with this product overall.
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
2063620
I think they need to include instructions. Agree that you can't push the thing up from the bottom. I just use the top and push hard. In the old days you used to be able to push up from the bottom. That seems to work.