how do you replace the wick? The fuel canister and head seems to be one piece to prevent pulling through a wick from the bottom.
376204
I haven't had to do this just yet. I will figure this out when the time comes.
1501858
Flip the fuel cut-off switch just above the red knob. Not sure how to fix the broken knob, though. May not need it I you use fuel cut-off switch for the same purpose?
934180
shouldn't be missing anything...you need to flip that switch under the cover in the back to NG and get a 3/8" nipple for the inlet on the bottom of the unit. I'm not sure if things can break and cause more unless it's not burning correctly and need some cleaning
336704
I'm just a shade tree mechanic...if that. It definitely sounds like he hooked something up wrong. I did it myself and the only issue I had was with the screws that hold the fuel rails (1 snapped off at the head). Sorry I couldn't help.
1762728
You need to push in the black tab located on the motor side of the canister just below the housing lid while unscrewing it.
1328745
Easy! Just lift the main unit off the base and the base unit is exposed for easy cleaning. Just lift the cage out off the base that contains the wick and go for it. The instructions recommend weekly cleaning and sterilizing. Two of the 3 units I have purchased this season have reached 750 hours of operation when "CF" check filter) appears on the readout. I opened both units and determined that there was no reason to do a deep cleaning at that time. I add a few caps full of bacteriostat to every other filling to keep mold and mildew out of the unit. If you have hard water, the wicks will harden with mineral deposits quickly and will need to be replaced. I have hard water and have not yet felt it necessary to replace these wicks. They are fairly cheap at around $13 each (1 per unit). I am hoping to get a full season out a wick. Hope this helps.
1902378
As far as I know there is nothing you can do to fix that other than to replace the part. You might find the occasional well-stocked hardware store that would have the part you are after but the better bet would be to contact Thermos directly at: 1-800-831-9242 or visit www.thermos.com. I have been handwashing mine - not sure if that absolutely needs to happen but so far there have been no issues doing it that way. Good luck!
296345
Did the manufacturer help you out? I have the same issue. My fuel line is leaking.
1960146
I have had the same problem and I found out it happens the most when the fuel canister if full. Make sure to hole the canister so the threads are up as if the canister is setting on the ground when you thread it on. thread on slowly until you feel it getting tight then quickly turn it on to avoid excess spay. You will notice the difference that very little if any comes out.
2130228
If you have the tank seated, so it clicks in and feels secure, then I suggest contacting the manufacturer. Also, something to look out for, the wand connector is plastic and deteriorates over time. Mine broke a few months out of the warranty period and it cannot be replaced. I didn't move it back and forth very much; perhaps I should have.
636464
You initially lit the wick when it was too close to the wax.... Next time don't put as much wax.... Make sure the wick is about 1/2 inch I believe above the wax when you light it.
377527
On page 17 of my owner's manual, it lists three suitable replacements: Pick-A-Wick PW-24; Kero-World 20401-U; and Dura Heat DH-200. You can probably order these online, or you might find one at your local Ace Hardware. Good Luck!
1042151
It does not have a wick. Open the top, place a heat source (lighted match or lighter) in the container and the fuel will begin to burn. When done, just replace the cap and it snuffs out the flame.
2221492
Do you have gas for it?A full new canister ?Is it connected correctly?Can you light it with a match?
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
153704
This unit does come with a wick. The unit performs very well as long as you perform a dry burn after each 2 to 3 fillings of the fuel tank.
545203
I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck!