If I buy the chair from you does the company still honor the 1 year guarantee?
363657
Strongback will only honor guarantee if you buy from them directly, they want you to deal with the company you bought it from, I purchased mine and it broken within 2 months, I called after 4 month, Amazon took care of it, but it was not easy, the rep had to get a supervisor ok to send it back. They charged a restocking fee, not good.
1894435
Depending on which company you purchased this chair from, and how long ago, you might be able to get new replacement cushions free of charge.
2053663
No warranty. I know that it will lose air(slowly). I will not recommend this bean less chair.
417561
Amazon is NOT an authorized reseller of Aeron Chairs according to their list of resellers. If you buy through them, even though the new chairs come with that 12 year warranty, I would advise going over it very carefully so see if it would actually be honored if something went wrong with the chair. You wouldn't want it invalidated because you did not buy the chair from an authorized reseller. If it were me, I would just buy it from an authorized reseller and save myself the aggravation of having to be concerned about it.
1437300
the chair is actually pretty comfortable, but when I first received the chair I had issues with the legs not being even and it wobbled. I had the company send me to replacement legs I attach them and they still wobbled. I contacted the company they ended up refunding half of my money and sending me a $25 gift card to Amazon at that point I took the chair to one of my friends who is a furniture repair person and he even out the legs for me.
1284718
Contact HON directly. They'll ship you a replacement. Google should get you contact information for their CS department. They may ask for proof of your purchase date which you can do by printing an Amazon invoice (assuming you bought the chair from Amazon).
1051684
According to manufacture the chairs do have a life span of approximately 5 years. All of their products are put through rigorous testing and their fabrics are put through 10,000 double rubs of wear. Unfortunately the LC500 is being discontinued and only available while supplies last. When a chair order is placed, the customer is contacted before delivery to make sure someone will be there to receive the chair. If you wanted to return the chair for non-manufacturer related reasons, customers would need to pay out of pocket for the return shipping fees along with the restock fee of $125 that would be deducted from the refund amount. We can only accept returns within the 30days of the ship out date. If for some reason there was a manufacture issue with the chair and needed to be returned, we would work with manufacture and get the chair returned at no cost to the customer.
1125832
It has 2 years world wide guarantee, according to krups web site. I think you have to register and save the invoice.
926122
I was just offered a 1year warranty if I filled in a review. I just did. I also understand the company stands behind its products.
1209132
I don't know if there is a "warranty" on the chair itself or not, however I posted a review on Amazon about the same problem and within a few days a Strathwood rep emailed me and they sent me a free replacement with free shipping to Afghanistan.
1650429
the chairs are very nice - I do not believe there is a warrantee - I have heard that people who have issues past the 30 days w amazon have to send the product away - at that point - its not cost effective as its very heavy...
2063249
Guaranty is valid for one year. We had a minor problem with it but Preethi has replaced the old one with brand new piece.
2215454
We have owned it since Sept of last year. No sign of wear at all. I have not seen the first reason that this chair isn't a lot more money.
1494513
That is a difficult question to answer, as I have not had a problem with mine. I also purchased the protection plan, as it was only like $10 and office chairs are notorious for either lasting forever or breaking after a few months. I wish I had more info for you. Perhaps try the manufacturer and see what they can do, as I am pretty sure it has at least a 90-day warranty, if not a year. Good luck!
368977
Hello David,There is a 2-year parts warranty. The warranty is not for the whole chair, it is only for parts. If you need anything else, please let us know.Thank you.
925505
I don't know if this chair comes with a warranty. However, I called the company because we were missing the hardware needed to assemble the chair. They're were very friendly and prompt, and the hardware arrived a few days later. Little did my husband know, that the hardware was actually attached to a part of the chair that was concealed! Ooops!
638457
There was no option for warranty, but the price was very cheap anyway, this chair right here is very sturdy and comfortable too.