external Hitachi 2TB HDD is not recognized Device Manager and not seen in Disk Manager. What to do to detect it in my Thermaltake Max4 enclosure?
366036
I bought mine long before 2TB HDDs existed; I suspect this enclosure might not support a drive of that size. Sorry I can't assist.
366037
I used a 2TB Seagate drive, and had no trouble recognizing it in Win 7. Both USB and E-SATA worked ok for me. Have you tried both interfaces? Might want to try connecting it to another system as well.
366038
I do not have an answer to your problem, but with both seagate and WD drives I just attached the drive enclosure and the hard drives were recognized.
366039
I do not have an answer to your problem, but with both seagate and WD drives I just attached the drive enclosure and the hard drives were recognized. I am using Win7 64
366040
My Computer is detecting a USB Device when i boot up and asks if I want to install an unknown driver along with Windows not recommending to install it message. Also, in Device Manager I found under USB Controllers a USB Mass Storage with Exclamation mark. When I updated the driver within Windows XP it became an Unknown Device under the Universal Serial Bus Controllers (USBs). However, the Hitachi 2TB HDD in the Thermaltake Max 4 enclosure is still not detected under Disk Drives in Device Manager and in My Computer. It is not detected in Disk Management, Computer Management, Administrative Tools. My Computer is detecting a USB Device when i boot up and asks if I want to install an unknown driver along with Windows not recommending to install it message. Also, in Device Manager I found under USB Controllers a USB Mass Storage with Exclamation mark. When I updated the driver within Windows XP it became an Unknown Device under the Universal Serial Bus Controllers (USBs). However, the Hitachi 2TB HDD in the Thermaltake Max 4 enclosure is still not detected under Disk Drives in Device Manager and in My Computer. It is not detected in Disk Management, Computer Management, Administrative... » Read More My Computer is detecting a USB Device when i boot up and asks if I want to install an unknown driver along with Windows not recommending to install it message. Also, in Device Manager I found under USB Controllers a USB Mass Storage with Exclamation mark. When I updated the driver within Windows XP it became an Unknown Device under the Universal Serial Bus Controllers (USBs). However, the Hitachi 2TB HDD in the Thermaltake Max 4 enclosure is still not detected under Disk Drives in Device Manager and in My Computer. It is not detected in Disk Management, Computer Management, Administrative Tools. « Show Less
366041
I have had no problem with the enclosure, but I am not using a Hitachi HDD in mine. Have you ever used the hard drive in anything else? Are you certain it is not defective? Are you getting any response from the enclosure? Does device manager see when you connect it to the system? Trying a new cable may also be indicated. Without having answers to these questions, it is difficult to diagnose the underlying issue. Sorry that I cannot be of more assistance. Good luck!!
1118389
Hard to tell, but if the drive was working fine before putting it in the enclosure, then there's a good chance the enclosure is defective. The quality is pretty bad, unfortunately... Same thing happened to me. I complained and got a replacement. Any chance you can put your drive in a different enclosure, to test it?
678721
Impossible to tell whether this is the Western Digital enclosure fault, or whether your HD itself is damaged. Have you tried attaching the WD Passport to other PCs/Mac's? Do you have ability to remove the HDD and insert t a PC tower to see it is spins up and is seen? Yes, buying and trying this MiniPro sata piece will likely tell you what it as fault (and it is a very good encloser from experience), but there other troubeshooting steps you should research before purchasing.
561911
1) Try a different AC connector/cord. You probably do not have one but if you bring you Seagate into a Radio Shack, they probably will let you try a compatible connector/cord for the possible sale.2) Go to Seagate support (www.seagate.com/support/ý)
1957243
you may check 1)hard drive should be self power- it should not getting power from usb that is connected to tablet2)hard drive should be in FAT32 formati have tried but i have different issue as it recognize it and immediately it says - external drive is dismounted unexpectedly.and cant see data of hard disk. I have 40gb Dragon drive 2.5 external harddisk.
2157267
Couple months ago, I tried the WD Green 4TB HDD and it doesn't work. I don't know if it was the HD problem or the Plugable doesn't support it.
145104
I have a brand new laptop with an esata port. This enclosure does recognize my external drive via the USB connection, but won't recognize by esata cable. I followed the instructions to use the USB cable for power, and even tried plugging in to a second USB port as suggested, in case one port wasn't supplying enough power.I'm trying to get through to their online support page, but so far no luck. So I'm up in the air for now.
1436377
G. Pascanu, that is the correct model number. There is only 1 model number for the 2TB Hitachi, regardless of packaging. You just got the wrong packaging. For the model number info go here, and hover over Specifications, and look at the first line: http://www.hitachigst.com/internal-drives/desktop/deskstar/deskstar-7k2000
272772
Strange. When it came in, I found the drive as being alone and empty. I partitionned it in three separate parts for work purposes, but it's supposed to be here! You should contact MSI!
1555909
I tried to plug in an external 320GB hard drive and it didn't work at all. The enclosure had its own power supply and I have plugged it into other USB Hubs before, but this one didn't even recognize it. don't know if it was defective or a limitation of the design, but I am returning it considering that I bought this Hub to swap multiple external hard drives and thumb drives. Hope this helps.
1766296
I contacted my external hard drive mfg. (Seagate) via web & then called. They researched the item, gave me the model # for the item and recommended Amazon for best price!Received it quickly and am very happy!
313828
How? I hooked up my portable hard drive and it did not work! Problem is, its NTSF and not FAT32 formatted. Tried to reformat, and no go there either.
1401272
E-sata appears not to support PM. I just tried a Thermaltake BlacX Duet which requires a port multiplier and it only saw the first drive. Oh well.
2046249
Just plug it in - I backed up my entire hard drive. If you have issues - contact their 800 tech desk.
1726496
Suggest you contact Seagate support. Have had no issues with the drive. Am not using USB interface, connected the device using the SATA connection directly on a Pogoplug device.
74138
i have this enclosure and it will only see 2TB, i tried a WD 4TB drive and all it saw was 1.8TB
1562358
I have the Seagate 2tb and I also run Windows 7 and it just asked me to upload an out of date app but it works. That's all I can tell you.