I got 2 of these, and they won't turn on. Neither the included batteries or new ones makes a diff. Pushing the black button doesn't work. What's up?
379934
Make sure the batteries are in the right way, and also theres a groove on the battery cartridge it has to line up, it should show a red arrow.
379935
Sorry to question your capabilities ... have you ensured that the batteries are all in the slots, in the right direction? My original batteries were dead, as sent by the manufacturer. But the new ones tested fully charged, and I was careful to place them in the slots as indicated by the arrows.Give that a shot and see.
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
1126667
Sorry you got a bad one. Mine works perfectly. Hopefully you can get a replacement.
201884
ask the seller. maybe they'll replace the duds. Weird, I've never had even one as far as I know.
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.
1119573
Mine were the same, tried new batteries, that didn't work so I sent them back. Too costly and I got frustrated with them. I really liked them when they worked!
1168969
I also purchased new batteries and on the second day the product did not work. I believe that the wiring for the top control was not wired correctly. return the product and get your money back. I went to Walmart and have gotten my refund for the product.
1794343
I have bought 2 one lasted almost 5 years and im on the 2 , change the batteries and see if that corrects your problem.
638997
It must be broken - if you put new batteries in, should work. Contact seller.
279365
I had the same problem with the one I ordered so I opened up the battery case to see if maybe the betteries were bad or missing. They has become badly oxidied in the case and so were obviously very old. I pried the suckers out with a screw driver, threw them away (being careful not to touch them with skin in case they were leaking any fluids), cleaned the inside with a clorox wipe, and popped some new batteries in and it has worked great ever since. Give that a try and I hope this helps!
186277
The batteries it came with don't work! Put in new ones and it works great! Same thing happened to me.
1088070
I just got mines a few days ago... bought new batteries and it's not working for me either.
257592
Mine did not work either. I returned it and ordered batteries from another vendor. They haven't arrived yet. I suggest returning it.
1968236
Check to make sure batteries are installed properly and are not faulty. If it still doesn't work return to the place of purchase and let them work it out for you. If faulty will need to be replaced.
2009691
The first thing is to check your batteries. Replace the with a good brand, like Energizers. They usually come with off brand batteries, so I put good ones in and they last.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....