what should i do when it arrives??? help no instructions
354911
Hello,Yes I went to their website and found "some" instructions: http://japanesemaplesandevergreens.com/planting-pruning-and-care/Just get it in the ground ASAP. I purchased two of these vines and they are doing fine!
354912
Just make sure it is well moistened. A soak for a short while is good. Then plant to the top of the root ball. Make sure it has lots of room to grow as it will try to take over eventually, and it grows fast.
354913
Hello, Yes I went to their website and found "some" instructions: http://japanesemaplesandevergreens.com/planting-pruning-and-care/ Just get it in the ground ASAP. I purchased two of these vines and they are doing fine!
354914
It arrived just a stick. I just replanted mine in a large pot, within 2 weeks it had 2 leaves. Now a couple months along and it has 3 solid branches and growing nicely. I water it everyday in this warm California sun, seems to like it!
354915
Hi Ken, put it in a large pot until it establishes itself. Mine is doing great, they are very hardy I keep mine outside on patio,when big enough I will put in ground.
112091
Hello Patty,The directions should have been affixed to the outside of the box. I will be glad to upload a set of instructions.Many thanks,Heather
1072301
They have an install video on their website under customer support. However, it is rather self explanatory (and comes with instructions). If you do not get it on the fist try, you should be able to figure it out easily for the second go round.
1400835
There should have been a mini DVD with operating instructions. It's kinda complicated at first and you definitely need them to figure it all out. I believe there is a YouTube video on it if you don't have the DVD.
625481
You really want to pay attention to these posts because I ordereded one and have never used it. Until today I didn't remember what it was called and all you're going to get is a little flat box. You might even want to print out what these people have to say so you have some idea what to do with it when you get yours.
1870144
The shipper emailed me the instructions in English when I first ordered this. They aren't really helpful. But maybe you can google something that is easier.
1326631
Have not open the box yet, as waiting to move. Sorry I could not be of any help.
1678218
Call the company. They'll email you the instructions. It's a multi step process. Put it with your instruction book because you won't remember how to do it.
285950
THANK you!! I bought this Dec 2008 and rec'd no instructions of any kind. I wanted to take it apart but was afraid to damage it. It took me an hour to find this amazon discussion. Sigh. So glad you posted this or it would still be sitting on my counter!!
201999
Send him an email or contact Amazon about your issue, they will take care of it. If you've only had it for a month or so, just call Amazon and explain, i've never had a problem with them taking care of my problems. If you bought it from DesertOasis, you should've got an email from them after your purchase explaining how to assemble it and also how to contact them for assistance. Let me know if i can be of further help...Darryl
1440360
You must watch the online installation video. Google it, or go to YouTube and search for it.
932661
You can't...my items came that way too. I had to send it back. I guess it's just defected...very aggravating to try and install a product that is missing a key component!
1728285
I cannot find my instructions. I tried finding it on the internet but none is posted. What are the tips in the instructions?
61434
I give you the same advice. Contact lifeforce-cs@hotmail.com. I'm going to. I just checked my package and I didn't get any instructions, either!*edit* I E-mailed him and got a reply in 15 minutes on my e-mail with 3 attachments that explain it all. Very informative. very satisfied and happy.
1630996
Normally it should be in the box. If not either call B&D or go to google and download it
442825
The instructions weren't any help anyway! The best thing to do is to look at the picture on internet and go from there. Good Luck!!
1019094
When you order they should send an email asking. If they don't contact the vendor and let them know what you want. That's what I had to do. Enjoy!!