Seagate website advertises this product as having 2 year warranty. Is it not the case if bought at Amazon.com?
371571
All manufacturers warranties are honored by the manufacturer regardless of where the purchase was made, so yes, you get a 2 year warranty. Also, keep in mind certain credit card companies offer free extended warranty coverage. I have a specific business card that I use for these types of purchases and it automatically adds 1 year of extra coverage up to a maximum of 3 years. So, be smart and use that kind of a CC if you have one.
1210304
The warranty on these things is two years. Mine died 3 days ago, after two and a half years. Perfect planning by Seagate.
926434
Although I don't own this particular drive, I am here as I am looking to buy this one also to add to my two other Seagate 500gb Freeagents that I already have that have been working flawlessly for me for over 12 months now. I honestly think that your experience was most likely caused by a faulty unit. Without knowing your computer configuration (windows, mac or linux) it's hard to say if any extra steps would need to be taken to set it up, but for a windows or linux based pc it should be simply plug and play in my experience. As you see on this site, there is only one bad review of the product. If you think about how many of these must get sold every year, one bad review is pretty good as almost everybody will take the time to complain, but very few will come back to write a positive review as a working product is what most people expect. So I guess the short answer from me is yes, I would give this drive a second chance, but then again, i may be biased by my great experience. I hope that this is of some help to you..
482504
That may be true, but I've noticed that Seagate gives you a five-year warranty while Western Digital gives you only one. As long as you don't keep your ONLY copy of something important on the drive, I would go with the Seagate knowing that you'll have at least five years of replacements in case it fails.
1281850
I have no idea. I would call Seagate. They were great when I called with questions.
206034
Yes, but that will void the two year Seagate warranty, which is only on the complete external drive. The warranty is tracked based on the serial number on the enclosure, not the one on the actual hard drive, which is considered OEM and doesn't have a separate Seagate warranty.
1641220
In the case of Western Digital. If the drive was originally sold to an OEM it is not eligible for warranty. (Many old drives find their way into the market that way.) The start of the warranty period is the date of sale IF it is sold by an AUTHORIZED dealer. Not everyone on Amazon is an authorized dealer. In my experience if it is sold by and shipped by Amazon you are golden.
1319854
The drive I purchased was new. Not sure about any warranty. That was 2 maybe 3 years ago.
803031
NOT from this seller - I checked both serial numbers on Seagates Warranty Validation page and see "The product you identified was sold as a system component. Please contact your place of purchase for service."I have a failed drive, and no response from the seller - can't send it back to Seagate.. uh oh.
597806
You can go on line to: http://www.seagate.com/support/warranty-and-replacements/, also check where you bought it, if it is a dealer they may be able to help you.
2120341
The warranty is through Fantom. They are located in Southern California. If you have an issue with your device you will need to send them your receipt of purchase and get their authorization agreeing that you are under warranty before you can send it back to them. The cost of shipping to them will be at your expense, unfortunately, especially if time is of the essence. Unlike Seagate they will not offer a replacement be sent to you to replace the drive while yours is fixed.
1511969
Hi it's a bit confusing, and hard to figure out who you are ordering from on these drives. Did not buy mine from Oceanside. Might want to look at similar drives from Fry's. They have the full warranty.
1753375
No idea other than that it is a piece of crap. Customer service sucks too. I will never ever buy a seagate product.
721284
IDK about any warranty but the drives came to me new in box. They don't make them anymore so I would check with Seagate regarding warranty.
1102436
Sounds like a warrant problem. If I read the Western Digital warranty policy correctly, it states that the Western Digital Blue hard drives come with a 2 year warranty. Check with Amazon regarding their return/ exchange policy.
2178929
All of the seagate constellations I buy are brand new from the factory. I do not buy refurbished drives. 7 are in my 13 TB raid 5 NAS drive and 3 are in my Mac Pro workstation and 1 is in an office PC. The warranty is the best ever - I have not had to use it. That is my definition of a good warranty - one that is never needed.
279000
Most Seagate warranties are 3 years. You can go to this web site http://support.seagate.com/customer/en-US/warranty_validation.jsp to check on the warranty. You do not need a Seagate customer number to check on the warranty, or at some point you will be offered the opportunity to create one. Just the noise MAY not be enough to trigger warranty replacement. You could try downloading SEATOOLS, a Seagate test program to check the drive. Find that program here http://www.seagate.com/support/downloads/seatools/