when you mail this product it is refrigerated? special container? Thank you!
387395
Hello, we do not refrigerate our products upon shipping. Please be assured we have done testing to ensure the ship item is not long enough to damage the quality or potency of the product.
1449113
Hello, Thank you for contacting Swanson Health Products! We are happy to help! Probiotics are not shipped refrigerated. However, please be assured that when a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our Swanson facility in a temperature-controlled environment at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We hope this information is helpful! If there is anything we can do to further assist you, please let us know. Our quality, value and customer service have made Swanson Health Products a trusted source of nutritional supplements since 1969. To help us build this privileged relationship with you, we welcome your comments and suggestions, as it is our pleasure to serve you at any time. Sincerely, Jessi V. Swanson Health Products Customer Account Specialist
587953
Hello, Yes, we keep this in the refrigerator until we ship this out. Please let us know if you have any further questions. Regards,
956846
I never refrigerated it. It would say on the container if it needed to be refrigerated. I never noticed anything.
801466
Hi Patricia! Thanks for contacting us! I am pleased to hear that you are interested in purchasing this item from us! Unfortunately, this item is shipped out just like everything else, in a regular shipping box with packing material. I'm not sure why it's refrigerated at the local stores you've seen them in but our site ships this product out the same way its shipped to us directly from the manufacturer. I hope this answers your question. you have any additional questions or concerns please feel free to call us at 1.800.SOAP123 (762-7123) or email us at: customercare@soap.com. We're here 24 hours a day 7 days a week and are ALWAYS happy to assist a fellow soap.com family member! - At Your Service, Suzzette C. Customer Care Team
1537960
This was not delivered refrigerated but I do keep it/them refrigerated once I've open the seal to the bottle...
1909361
Good question. I'm not sure if it has to be refrigerated, but I never did. I just kept it in a cool place out of sunlight and away from areas of increased heat. Maybe contacting the company would provide you with a more specific answer.
1220211
I don't know about shipping, I got it from my dentist, it was not refrigerated though. I the description it says (Keep the product refrigerated to maintain maximum shelf life - Do not store above 40F - Do not freeze).
954079
Hello!In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
141473
Hi,It does not need to be refrigerated although it tastes better that way. I have the automatic shipments that come from some vendor other than the manufacturer and most of the shipments have been curdled. They are drinkable but there are thick pieces throughout that are a little gross to me.
1588814
Yes. The box, the bottle label, and the package insert all say to refrigerate it. That means for storage. Having it unrefrigerated during shipping is not a big deal, and you don't need to worry about it when you take it with you on travel. It's not going to be ruined like milk if it's unrefrigerated for a few days.
1501207
Thank you for your email. Unfortunately these are not kept or shipped refrigerated by Amazon warehouses or shipping.
535615
From what I remember, the pressing date was a couple of months before delivery. I don't think the product (or any Amazon food product requiring refrigeration) is kept at a low enough temperature for the product in question.
1537961
I don't know if Amazon stores this item under refrigeration, but it is not shipped in a refrigerated container. Once I receive the item, it is kept in the refrigerator.
433880
my experience tells me they will be fine to ship to you...however after opening any unused product should be refrigerated for future use
2110205
Linda..we keep heat sensitive products refrigerated until shipping and ship them with an ice pack
514623
It does not need to be refrigerated. It comes in a plastic sleeve. It sat on my counter for a month.