Has the "breaking battery case" been fixed by manufacturer?
382505
No problem with either of my picture lights thus far. Love the way they bring the paintings to life & the battery cases seem fine.
382506
I have not had an issue with the battery case.....have been pleased with the overall performance of the light....have not had to change batteries yet, however, I don't use it all that much....nice to have the adjustable light settings..
1924750
We can get the battery snapped in but there is a white plastic piece on the lid that won't allow it to close. Are we supposed to break it off?
689755
No. It's battery is in built. But even after years of use, you can unscrew the side panel and replace it.
1352847
That is correct. The battery case will not work as part of a charging system.
698441
It is very easy: Undo the little screw located at the back of the case, open it, and carefully remove all the components (one by one) from inside. Keep an eye on the original position of these components so you can put them back in the new one. I would recommend to replace the battery as well. Once you finished installing the old components into the new case, just tight up the little screw and that's it!... It is ready to go.
1497994
Do not know I only have 1 battery and I haven't been able to get the case to work at all
739467
It can be replaced but I recommend getting a pro who will not break the case or short something out. Try Chris Short (http://www.palmdr.com) in Mankato, MN. He charges around $45 for a new battery including shipping.
1800338
I have not successfully located high quality protective cases for smart phones with extended batteries. It would be wise for manufacturers to be sensitive to this growing need in the marketplace. If you find one, I am interested in checking it out.
70918
No, it is posted on I fixit.com. Not simple, I'm moderately technically skilled, and had no problem replacing the battery.
2229986
In my experience, the slider piece that unlocks the original battery was the problem. The new battery which I ordered was slightly bigger than the factory model, and it didn't allow that slider piece to move completely back into place. I had to make sure the battery was as snug as it could possibly be and then manually move the slider piece back into the locked position; the new battery has charged beautifully since doing so.
2029630
that would be something you would have to take up with the company, I have no idea if they would send you a new one. I can tell you it's really hard to get in touch with our customer service because I tried to do the same thing after the top piece by the power button split, I wanted to see if I could get a new top piece without getting a whole new battery pack and never got an answer back.
1578988
It appears that the battery replacement is glued together by the factory. It seems that it was never intended to be serviced. The low cost of this unit would not make it cost effective to repair it. I'm a professional technician.
1287359
I am sorry to report that something must have changed with production since June of 2013. I performed the exact same test that V.Bolinder did, and mine is dead. I opened it to see if, as others have mentioned, the panel was not attached. Oddly enough, it is soldered onto the board just fine. IN my opinion, the battery is not a rechargeable button cell. I am going to purchase some rechargeables of this size and replace, see if that works.
872674
It seems to be pretty well sealed. The battery is non-replaceable, sealed inside the plastic molded case. The two control buttons and the LCD display are covered with a clear plastic film that should seal them completely if it is intact.
1450472
Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should help also. I did both and now have no complaints whatsoever. Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should... » Read More Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should help also. I did both and now have no complaints whatsoever. « Show Less
1201833
yea, stick a tiny piece of folded paper or very thin cardboard under the clip that holds the battery down without obstructing the connection for power, and it wont do it anymore. It's just the battery getting knocked around.
1014442
No & no. It's pretty easy to understand though. You just slide the battery in the case & snap it on. The battery will outlive the case. On mine, individual light colors died -- after about a month of use, only the red & green worked anymore.