I'm having troubles with keeping this thing connected & active, ready for my typing. I'll have typed an entire sentence, and then it says, "Bluetooth,
359240
I had trouble keeping the sculpt connected at first. I changed the batteries and that seemed to help. Now It will disconnect occasionally (about once every quarter). When it does I reset the batteries. It is most annoying and I wish you luck. I also had the same trouble with the mouse. I changed the batteries in it and it was less problematic. When it disconnects, I turn the mouse on and off. If that does not clear the problem I reset the batteries. If that doesn't clear the problem, I change the batteries. The batteries do go bad more frequently than my old mouse. Good luck, the problems did lesson for me. I had trouble keeping the sculpt connected at first. I changed the batteries and that seemed to help. Now It will disconnect occasionally (about once every quarter). When it does I reset the batteries. It is most annoying and I wish you luck. I also had the same trouble with the mouse. I changed the batteries in it and it was less problematic. When it disconnects, I turn the mouse on and off. If that does not clear the problem I reset the batteries. If that doesn't clear the problem, I change the batteries. The batteries do go bad more frequently than my old mouse. Good luck, the problems... » Read More I had trouble keeping the sculpt connected at first. I changed the batteries and that seemed to help. Now It will disconnect occasionally (about once every quarter). When it does I reset the batteries. It is most annoying and I wish you luck. I also had the same trouble with the mouse. I changed the batteries in it and it was less problematic. When it disconnects, I turn the mouse on and off. If that does not clear the problem I reset the batteries. If that doesn't clear the problem, I change the batteries. The batteries do go bad more frequently than my old mouse. Good luck, the problems did lesson for me. « Show Less
359241
I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes. I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect... » Read More I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes. « Show Less
1198539
I have experienced this with 'pairing' in general. For whatever reason, a weak battery or charge tends to complicate the pairing process. I have just accepted the fact that Bluetooth is a finicky technology.
1241875
Normal but if the blue tooth doesn't work the keyboard won't either. I was able to connect one time only
1056237
Hi,The Bluetooth keyboard has to be switched off at the end of the session, otherwise it's internal battery will run down.A pleasure to help and please contact me at tmphil46@yahoo.com if you need more advice. Best wishes Terry
1568266
try and reconnect the device by turn off and reinstalling - if not check and make sure you have the Bluetooth turn on.
804249
Dear, I recommend that you first charge your keyboard with the power, then you need to activate the bluetooth on the tablet and then sync when you activate the keyboard after loaded, insurance will appear on the active tablet. You hope you can resolve it. Greetings.
7079
The device may need enabling in terms of being able to be found by the keyboard, as bluetooth devices are usually unfindable in bluetooth settings for security. If that isn't the problem, I don't know a solution. I returned this keyboard, but pairing worked for me, I just wanted something bigger.
1859311
If it will not reconnect, make sure the battery on the keyboard is fully charged. When you turn it on, you can press the connection button to put it in pairing mode, and the Bluetooth light should flash. On your device that you are connecting to, make sure Bluetooth is enabled and run a search for devices. If it still will not connect, remove the device from the remembered list, and re-pair the keyboard from scratch. The device you are connecting to should give you a password to enter on the keyboard.
1119250
go to Bluetooth manager and look for a keyboard and it should just show up even without doing anything on the keyboard. other than just turning it on. (slider on bottom) once its found follow the instruction on the screen it will ask you to put some numbers in that on the screen on the keyboard and done.
1554823
Have you assured that you turned on the power selection (see right side of keyboard) Go to the settings and verify that not only is the bluetooth on but connected. Also, make sure that the key board is charged.
231101
Only takes a few seconds. If it's not working it may already be paired with another device. If that is not the case u may need to send it back and get another one there may be something wrong with that bluetooth
1460191
Hi Elaine... Yup I have the same process going on- probably the only downer - I have to grab another device and go thru Bluetooth settings to rediscover and hit the button on the unit - a bit frustrating. I'm still super happy with it for the price ! Hope that helps ..,. Ciao'
1675714
I had a problem also- I had to resync the keyboard everytime I tried to use it. never seemed to stay connected.
503249
Sorry that is happpening. Yet to happen to me. Might try to re-pair to computer, and also try it with another device to confirm that it is not the computer. Hope this helps
691460
On mine, I have to Turn on the Bluetooth, then press the pairing button...it will blink and then mine comes up with a message to type in like a 4 digit number and then the keyboard stays paired. Eve after it is turned off. Hope this helps.
824319
Check to make sure your Bluetooth is turned on. I is much like the Wi-Fi on a laptop. Also you may need to update your computer's drivers.
451036
Try hooking up just a standard wireless mouse and see if that works, it may not be connecting to your Bluetooth keyboard properly yet. If the mouse does work use it to get to Bluetooth settings.