White Glove shipping ? Can anyone tell me approx how long it took to get after you ordered your Tv?
379392
Mine took about 3 business days, quite impressive since I've had other smaller items that took longer to arrive from Amazon.
379393
I just had a very bad experience with the "White Glove Delivery." I live in Maryland. The item started out in Pittsburgh, PA, then was shipped to Columbus, then to Atlanta, then to Jacksonville, FL. After 10 days, I was wondering when the expected delivery date would be given this circuitous route. When I called, I was told they did not have my phone number on record, and that the item was damaged and would have to be replaced. After calling Amazon, I was told that the replacement would take up to 2 months to be delivered to me. Obviously, I asked for a refund instead. I'm sure the TV is a great product, but I will be purchasing it from someone other than Amazon. This was the first time I was attempting to buy a big ticket item from Amazon, and it will probabaly be my last.
379394
I've ordered 2 via amazon's white glove delivery. The larger one to my home was fantastic; though slow. It was almost 2 weeks after my initial order. The second one was quicker to my Mother's house but was a worse experience. They arrived and said they did not install the stand to the actual tv set so we had to hold up a 40 inch tv to the cable to just see if it would play so I could sign off on their paperwork. My stand, I mean pedestal...I couldn't believe they would leave me to bolt the pedestal to the actual set since the pedestal is a part of the set....
379395
I just ordered mine on Sunday and it's getting delivered today at noon. :-) And when you consider that Monday was a holiday I'd say that's pretty fast.
1932871
It only took two weeks to get my TV, I got two updates by email with closer delivery dates each time! Have patience, it's a great TV and is worth the wait.
1818882
I just wrote a review of the Panasonic 50" Plasma. I mentioned that the person delivering the TV did everything "White Glove Delivery" is supposed to do except provide two delivery people. If I hadn't helped him he wouldn't have been able to set the TV up onto the stand. He did haul away the trash afterwards. I don't think Eagle does more than provide delivery to a freight company that's local to the receiver. After that, any ham handed delivery man can toss the unit around so that it "rides" in the back of his truck. If Amazon sends it via "White Glove", they have paid the shipper for the service, including the two delivery people, trash removal and to set the TV on it's stand. Local freight companies contract with Eagle for doing deliveries so a call to them is evidently needed.
2207512
Amazon website says that they have the TVs available if we buy them and they'll be delivered in 3-5 business(or so) days, is that true? Did they advertise that in the past and you had to wait months for the delivery?
1258942
I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are everything will be fine.My two cents.... I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are... » Read More I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are everything will be fine.My two cents.... « Show Less
368881
You dont want the white glove service. My experience with CEVA has been deplorable, and I hope that I never need to deal with this company again. I wish Amazon would just use FedEx or UPS, and maybe then we could get some good service...
379056
I've had no issues with my tv ordered from Amazon. Maybe their was some mishandling during shipping?
563326
Thanks Joshua, actually mine shipped about the same time as yours. Probably tomorrow. (Thankfully Dexter season 4 arrived over this weekend)
294147
Hi, i ordered this tv and last week, i need to have it by march 8, if this is not possible please let me know bc i need to look for other option. thank you
1340739
Yes. I signed up for White Glove Delivery, and they did attach the base, as well as place the TV for me (takes two people) and take out all the trash/packaging. By the way I am very happy with the quality of the unit. This is my second Sharp Aquos Quattron.
1934531
Dan, my response is probably too late to do you any good since it has been a month since your original post but if it doesn't help you, maybe it will help someone else. I ordered my 58" 800U on the evening of 12/29. It was shipped out of Indianapolis Ind on 12/30. CEVA called on 1/2 to set up delivery on or after 1/6. Checked tracking and the TV arrived in Dayton Ohio on 1/5 (near where I live). All in all, not too bad. The original est delivery date at purcahse was 1/9. Amazon and CEVA did better on delivery time than I expected. Dave
1060640
Greetings everyone. On 12/26/08 I placed and order with Electrozone for a Samsung LN46A550 for $1,188 including standard shipping, which was the best price I could find at the time, direct from Electrozone, not via Amazon. Since then, I've been watching this thread carefully for the same reason many others have been... As this saga was unfolding, I too had a "I'm feeling nervous" conversation with Lewis, whom I believe was pulled out of bed by my call to the toll-free number. :-o He assured me that everything was legit, and at my request sent a revised invoice that indicated "BRAND NEW", so that there would be absoultely no ambiguity with regard the the TV being new, not refurbished. On Sunday 1/4/09, I received an unexpected call from Icat Logistics to schedule the delivery day and time, and I selected today, 1/6/09. 11 days total (which is inside the 7-14 day window). This was a nice surprise, because I was told by Lewis that there would be no call, and that the initial delivery would be attempted "blind". At around noon today, after scrubbing the water and ice off my walkway with the box, the local delivery guy (Skip) helped me open the box, and inside I found a brand new, undamaged, and working TV (I tested it on the spot). My transaction was a total success, and although Electrozone's customer handling definitely has a "run out of a living room" feel to it, they held up their end of the bargain, and I'm 100% satisfied (modulo the soggy box). As an aside, I see that Craig lives not far from where I do, so it could very well be that his TV was on the same truck as mine. :-)
408035
Yes, yes, and yes. You really must plug it in and see it work before they leave, and reject it if the screen has a crack etc. That kind of damage is not under warranty once you accept shipment. But if you insist on their living up to the White Glove delivery service, you will be fine. I think you are going to love this TV. I have the predecessor model and am thoroughly amazed at its picture, and now you can get this for much less than I did way back in 2008.
151876
We will the item via ePacket, usually it will takes 10-18 days arrive. Thank you.
1147781
good evening i purchased my tv ln40b650, it was to be delivered in 5 to 7 days on the 5th day ceva called me to let me know that my tv was ready to be delivered, i was so happy and they also asked which would be the best time to deliver the tv, the service was excellent 8.30 am delivery and they were on time placed the tv where u want it plug it and connected the cable too and tuned the channels. thanks ceva.
168430
I ordered mine on April 26th, having it shipped to Nevada, today is May 14th and still waiting for it. I'm guessing it will be about 3 weeks.
1521507
I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number.