How do I attache the brush to the mop head? Shouldn't it be used TOGETHER with the mop attached with it on the pole?
393999
If you bought this as part of a threesome on Amazon, a mistake may have been made of coupling certain items together that don't belong together. That's what happened to me. I called Viatek and they said they would take care of it then proceeded to send me something different than they said. Finally, I went to the street and bought a mop head that the brush fit into the circle. But what a hassle.If I were you, I would send it back to Amazon and say the brush does not fit into the mop head. Do not call Viatek. You may as well talk to a tree. BTW, the brush doesn't work that well even when you find the right head to put it into. If you bought this as part of a threesome on Amazon, a mistake may have been made of coupling certain items together that don't belong together. That's what happened to me. I called Viatek and they said they would take care of it then proceeded to send me something different than they said. Finally, I went to the street and bought a mop head that the brush fit into the circle. But what a hassle.If I were you, I would send it back to Amazon and say the brush does not fit into the mop head. Do not call Viatek. You may as well talk to a tree. BTW, the brush doesn't work that well even when you... » Read More If you bought this as part of a threesome on Amazon, a mistake may have been made of coupling certain items together that don't belong together. That's what happened to me. I called Viatek and they said they would take care of it then proceeded to send me something different than they said. Finally, I went to the street and bought a mop head that the brush fit into the circle. But what a hassle.If I were you, I would send it back to Amazon and say the brush does not fit into the mop head. Do not call Viatek. You may as well talk to a tree. BTW, the brush doesn't work that well even when you find the right head to put it into. « Show Less
394000
Thats the only thing that works. I threw my mop away total rip off cheap plastic. So this product is at your own risk. Never buy anything like this again
394001
Stand on the edges of the mop and pull up then just push down hard of the brush. I hope this helps.
838781
I use a wet piece of cloth (or whatever you prefer) and attach it to the mop.
626876
I have never needed an extension for this mop, it is really really long when extended. I am not sure if or how one would fit on the pole.
1553601
Sorry. It does not come with a pole. You buy that separately. I use a regular wooden mop stick with mine.
626875
It seems unlikely. Its a sliding telescopic pole, which extends to a good length for mopping the floors. But I don't see any way that an extension would attach to the pole: one end has a black swivel joint and the other end has the handle. No extra screw joints to put in an extra piece.
258853
I turn the mop head over, place a screw driver between the head and the mop strands and gently press down. Works very easy. My wife broke a handle by standing on the strands and pulling up.
523016
I haven't had any problems with the pole, but make sure you hold only the blue handle when you need to spin the mop. Hair off the mop: I have a dog, a cat and two very long hair girls my mop picks up lots of hair but gets spinned off when I clean off the mop. I use 1/4 floor cleaner and fill bucket to the line with warm water. I have washed 2 mop heads (in the washing machine) after about 5 uses and haven't had any problems. Hope this helps you.Kristina
1146700
I do not know, I had asked the same question. What I ended up doing was, I bought the the hose, wand and head. Already together. Now I have a spare head. It stinks we couldn't get a wand, for that head. I hope you, have better luck then me.
258852
the directions I found said to stand on the strands and tip the mop handle to the side...................NO NO. I broke the handle. My dear husband is trying to get it glued back together but I'm thinking it will need to be a new handle. I will try the screw driver next time. Thanks
1017673
I had the same problem. I tried to remove it as they showed in the commercial but I ended up breaking it. :-( Too bad because this really is the best mop I have ever used. Very easy to use.
422031
Funny you should ask. When I bought the mop, I also bought two replacement sponge heads. When I recently put one on the replacements onto the handle (no problem), it fell apart the first time I used it. I can only imagine the sponge gets brittle with age, even in its box. Casabella replaced it for me without charge (but didn't send two, even though I'd reported having purchased two replacements). But to get to the point, I don't know whether my mop handle is the "older traditional classic ... Bee" or not. Sorry.
520041
As M. Delarazan said, don't squeeze the lever the whole time. I found you don't even need to unless you want a 'burst' of steam. As you mop, when you are pushing forward, put some pressure on it, like you are pushing the pole down into the mop head, this produces steam as well. Think of it as an iron on steam option.
552943
To remove the mop head you can either step on it while it's on the floor & pull up on the handle OR simply tug using the strands. The mop head should pop right off. Other reviews mentioned directions- mine did not have any.
893078
I have not had a problem with my mop heads not staying in the mop handle, but I do have a problem keeping the handle together. I love my dyna op and don't plan to use any other mop. Maybe you are not pushing the mop all the way in to secure it.
2218219
I just hold below the part where it lengthens or shortens & twist above that part to loosen & then adjust it. Sorry you are having problems. I love my mop!
1138338
Step on the white fringe of the mop on the side - (do not put your foot on the blue part) at the same time twist with the handle it should just snap off. It's really easy and you shouldn't even have to touch the mop head.
1925472
Yes the mop head is very easy to change out; just follow the directions by pulling the handle opposite way. The brush attachment however is very difficult to remove and I've searched online to see if anyone has figured it out...no luck yet.