just received mine...no exerise sheets, no instructions for pump included....nothing at all except the cusion...Can anyone help?
359195
We bought the dyna disc to use with exercises we got from the physical therapist. don't blow the disc up too full. it should still be fairly level across the top, not bulging. there are some you tube videos with exercise instructions http://www.youtube.com/watch?v=mtdzOsMXXzk hope this helps
359196
Should have received a pump, but mine did not have any exercise sheets, either. Had to search on line for use info
359197
I purchased mine a year ago to use when I sit and sew all day. My back does not hurt any more and I just sit on it. If too flat... Just add a pump of air!
359198
Did you have a pump included. That was more than I had. I went to Walmart and purchased one. I took a while and I still don't have them pumped up very well. I did find if you angle the pump needle a bit it helps, but good luck. It's definitely not easy! Sorry I don't have a better answer for you!
359199
I had the same problem...would have sent it back but did not even include invoice...a total waste of money and I gave it zero stars...bet that wasn't in the reviews!
186496
I had the same issue and it took a while to figure it out. Since we use it rarely we don't recall how we finally did it. If I recall correctly, the pump mechanism really does not let the air out. I think we took the mechanism off the mattress. You'll have to experiment with it.
1891959
I could not tell i never received the right pump from them. so i bot ells where. i would check to see if there is a reset bottom on it. if not send it back
1271046
We had to use another pump because the one on the bed was not good. Used another good external pump. Beds are great though.
1025613
Hi Paul H,Is there any update ? Have you talked to your technician ? It's almost a week and that pump is still not doing anything, I really want it to work.Thank you.
178365
You should return it and get the pump pictured. Mine came with everything shown and we didn't have to modify anything for it to work. It installed very easily and looked just like the old one.
1695564
Sorry, I just noticed that you said you just hooked it up and ran it for 30 minutes, so there probably isn't debris build-up yet. Sounds like air in the pump.
1296869
Did you insert it into the white hole/valve thing? maybe you need to insert it just a bit further. Otherwise sounds like you did everything right. Maybe your pump is bad, try another. Good luck!
1684510
I had the same problem this year. Look on your tube and there are videos on how to clean it out and get it running again. the isnt much to the pump so its pretty easy to fix without having to buy anything.
278729
Hi how are you Samantha! My husband just put it together and it's work try pumping slowly or check the screws
1667264
You need to go back into your Amazon.. "YOUR ACCOUNT".... Then go to "YOUR ORDERS"Look for picture and reach the seller through those buttons, to the right of the picture of the pump.
150508
You should return the package to Amazon for incomplete packaging, parts are missing. I received my product with 2 plugs, the pump and the chart as well as an instruction sheet. Return the entire product and request a new one. When you return it indicate parts are missing.
737231
I had a problem with my pump after only a couple weeks. I followed some on line directions to clean it and recalibrate it and it worked! Have you tried that? Otherwise I think in the other reviews I found a link to the company and you can talk to them.
967846
For me I just use a little battery operated pump , air it up till it feels moderately tight then go for it. Just a word of advice....be mindful that on a hot day they will get too tight and you should beach land it a relieve a little pressure. on a cold day I had it all pumped up, threw it on the trailer and headed to the lake, when I got there it was deflated considerably due to the cold. I pumped it up and away it goes. Its a awesome rig. Get U 1, FISH ON!
1896040
I contacted the company they said to check the tubing for cracks and make sure my lines were in place. Everything looked good to me. . .I think it's a defect they need to fix currently looking for a new pump
1606465
Does anyone know if the pump problem has been resolved? Was there ever really a problem, or was it always a combination of air bubbles and/or clogged needle?
519975
Mike, had this issue once with my old pump, I accidentally switched the L1 and L2 wires. Mark them first ( for the future) and swap them. I also heard to make sure the internal ground and the external copper ground is attached as well. Hope this helps, once you dial in the timers this pump is pretty awesome.