I never received the cleaning tool or guidance to get the ebook. Did anyone else get it?
354013
I got the cleaning tool and guidance book. My product works find. Sort of sounds like you were sent a product that had already been returned...
354014
I did NOT get either the cleaning brush nor the book! Who do I contact for that? Tnx
354015
Dear Amira Badawi,We just currently stock the Cleaning Brush as Bonus come with Envy spiral slicer to customers who bought it for about two weeks to until now. If you purchased the item before that, Cleaning tool might not included in your purchased. For any reasons, even the ebook which you haven't received yet. Please contact us directly by email through your Amazon account ( found the order ID# of this item).We are more than happy to solve all this issues to assure 100% satisfaction to customers, especially you.regards,Jessica at iPerfect Kitchen Dear Amira Badawi,We just currently stock the Cleaning Brush as Bonus come with Envy spiral slicer to customers who bought it for about two weeks to until now. If you purchased the item before that, Cleaning tool might not included in your purchased. For any reasons, even the ebook which you haven't received yet. Please contact us directly by email through your Amazon account ( found the order ID# of this item).We are more than happy to solve all this issues to assure 100% satisfaction to customers, especially you.regards,Jessica at iPerfect... » Read More Dear Amira Badawi,We just currently stock the Cleaning Brush as Bonus come with Envy spiral slicer to customers who bought it for about two weeks to until now. If you purchased the item before that, Cleaning tool might not included in your purchased. For any reasons, even the ebook which you haven't received yet. Please contact us directly by email through your Amazon account ( found the order ID# of this item).We are more than happy to solve all this issues to assure 100% satisfaction to customers, especially you.regards,Jessica at iPerfect Kitchen « Show Less
354016
I didn't receive a cleaning tool, but I didn't see it listed in the description. I use a vegetable brush to clean mine. The ebook link came in an e-mail from iPerfekt Kitchen acknowledging and thanking me for the purchase. You may have overlooked it; I almost did. I would try e-mailing them and asking them to send the link.
354017
here is link to download for ebook bonus: https://www.dropbox.com/s/aairicup44ayybl/Be%20chef%20over%20night%20-Final_compressed%20.pdf
425705
Interesting that it has now gone to "unavailable" and cannot be found through Amazon search - I can only get here because it is in my wishlist. Have they abandoned this?
1757739
No. I did not get a tool . Also the screen was poor quality. Lots of ghost typing
2102027
I only needed it on one devise. In the past I've called Amazon and gotten help with multiple music and book downloads. Contact Amazons Help & customer service department, they can probably help.
1787220
Hi there - the ebook should have been automatically sent to your email a short time after your order is placed. If you didn't receive it, please contact us directly via this link and we'll send you another one directly: https://www.amazon.com/gp/help/contact/contact.html?ie=UTF8&ref;_=oh_cs_o00_s00&sellerID;=A1OYPZ7JF4S3GN Many thanks, Matt - StarPack Team
1708849
The ebook is free with your purchase. Please email Naturaful customer support directly with order details and they will send it to you as an attachment :)
856814
Yeah..I would wait for Amazon. I kind of had a feeling they didn't have it. When I asked them how they got it before Amazon, they did not have an answer. I feel better ordering from Amazon anyhow.
153272
I didn't receive a manual with mine either. Found a demo at this website though: https://www.youtube.com/watch?v=vRzVZCFbRHg
1671152
Mine came with a book. Have you tried to go to SPT website to see if you can download the book? If not, not sure I can upload PDFs of the instructions via this amazon chat?
1765208
I was about to post this question as well. I was hoping it would get a reply by now, but apparently it hasn't. Did you get this cover still?
2041931
Hello R. Shorrock. The only solution that I can offer would be possibly sending you copies of the manual that I have. Via email perhaps? Unfortunately making my email address public is not an option unless there is a method of getting in contact with you directly. Sorry I couldn't help more.
964384
I had the same problem. They said go into REG EDIT and delete anything in the registry to do with Neat. That worked as far as installing the program so I could open it on my screen. But the scanner itself hasn't worked yet. It's telling me no drivers loaded. That's where I am right now. I've been messing with this for almost a week now! I really wanted this...was all excited to ditch tons of paper. Now I'm pretty much ready to give up and return it.
1457375
I did not get any attachment to the shipping confirmation. Hence, no e-book. I double checked. It seems silly to return it, yet the product is not complete...the $14.99 or $9.99 value is not included.
836998
Sept of 2013, I ordered a new cleaning tool from the 18002844628.....thEy are now $2.00 includes shipping . Said it would be here in about 2 weeks. eBay has them for $6.97 so a much better deal
403714
The eBook comes in an email from the seller. Usually arrives a day after you get the slicer. If you do not get that email, contact the seller and they will resend the email.
1457378
I did not get it either. Hey Amazon, can you ask this vendor to follow up with our group of paid customers ???
817656
I received a manual. However, here is a link: http://lib.store.yahoo.net/lib/rewilliams/Shopvacusermanual.pdf