can you return if it does not work, have tried everything for son age 14
370310
Yes you can return if it does not work for him -- within 60 days, minus shipping. This product is very easy to use, and, as long as he uses it everyday, he will see great results! Thank you for your inquiry.
1912059
Mine was also a piece of sh-i, never worked but the time between when we purchased this machine to when we used it made it impossible to return. Return for your money back if you can.
1103746
I you ordered it from Amazon, you should be able to return it for a full refund, inclusive of shipping and tax charges.
584854
No, I opted for my money back and bought a new blu-ray player at Target instead. The Target price was good and the unit worked right out ofthebox. I have been pleased with most of my electronics purchases on Amazon, especially bevause you can get your money back if an item is returned.
534040
All I can suggest is that you send it back.I don't know much about return policies, but you should be able to do something.
1564411
If you bought from Amazon recently try to return it to them.. They said they would give me a full refund because a defect is considered their error. Holiday return period ends January 31.
1733987
I would return it. I've had mine for a couple years and it's never not worked.
612267
I think if you buy it from the company you get a 30 day (or however long) money back guarantee. If you want him to try it and see if he likes it, just give it to him with the understanding that you can always return it within the given time frame. People on Amazon may or may not offer that type of deal. You can always ask!
793151
I spoke with a "Prashanth T." via online Chat at Amazon.com and he said the following just now "If you're not satisfied with the item, you're eligible for a full refund upon returning the item within 30 days of receiving it. If the item is not upto your expectations, please let us know so that we'll provide you a prepaid return label to return the item back to us." and "If the item is not able to be returned by the usual UPS drop off, please let us know so that we will be able to help you return the item in one or the other way. We have a special team to handle the shipping Large items and items that require special handling. They'll be able to help you in returning the item." (I had the chat log e-mailed just to be safe)
760570
no did not work I sent back and got nothing..........no refund or replacement
1918587
Ours was so bad, I'd have to say no. It didn't work from day one and I was not able to get a refund.
2110263
Thank you for your response but unfortunately it will not work. At this time I would like to be send the item back for refund.
471062
They should be able to return it for you, I returned mines back and got a refund.Good Luck Larry
1730252
Trust me, return the item to Amazon. The child is still to young and immature. Don't be surprised, Amazon will take it even if it has been used and covered with urine!
730463
I need to return it because it stop working with a month of use? If I can get new one or my money back.thanks
925670
just return it,if you have the receipt they should honor the return if you contact the seller,my son doesn't have any problem with the one i got for him.
1282775
Did you call and try return to manufacture? I wouldn't spent money to fix it, would return and get real tablet that kids can use and learn.