How can there be so many divergent reviews. Some people really love this vacuum and other hate it for the same reasons. What is the truth.
380149
Mine broke the first day. Height adjuster is all plastic. Things a piece of crap. When I took it back to sears for a refund the girl said "wow,another one?"
380150
I have had my vacuum since October 2012, I haven't had a single problem with it. I have spent a lot of money on cleaners that promise no loss of suction,and picks up with no problems...those cleaners couldn't touch this vacuum, I love it and will always be a customer...
380151
I've been married over 40 years and have had a Sears Kenmore canister vac from day one and my mother had them before that. Don't know what the truth is. Either you like them or you don't. There is no question that each time I get a new one I think it is more cheaply made then the prior one; but these days what isn't. I have come to like this one alot. I think for the price they are a decent product. Guess it comes down to personal preference. I also have pets and it does a good job on pet hair.
380152
We love this vacuum cleaner. Very effective and easy to use. We had initial problem with the unit turning off unexpectedly but resolved that by making sure the hose "snapped" into place into the base. Before we resolved that problem, we hated it. That might be one explanation......
380153
I can only answer from my own experience. The vacuum has worked very well here. It cleans well, and has been used primarily on carpeting. It is easy to maneuver, and we are very happy with it.
380154
It's all plastic. Even the wheels roll against a plastic cylinder which acts as a bearing and the plastic has worn through and now the whole floor housing will have to be replaced. Because I didn't buy the extended warranty its my bill. The unit is only about two years old. I purchased this to replace my 19 year old model which only needed a new hose.
380155
I am a house cleaner. And this is the only vac I ever use. I have a lot of clients that have pets and pet hair all over the sofas... the piece to remove the pet hair has its own motor... and it works great. My clients love it!. I got the warranty just incase because you never know. But I have bought and quickly got rid of other ones. SHARK was the biggest waste of money EVER!..it wouldn't suck up anything!.. So as a professional house cleaner I recommend this product!
380156
Have owned this blueberry vacuum since 2011 and am about to replace the Vacuum Base Plate (part #KC03RDKNZV0X) for the third time. If you search the part, you'll see the cheap plastic hubs which wear out constantly--then the wheels keep falling off. Vacuum itself works great and is well made, but vacuum head needs more robust wheel design.
380157
This is our 4th Kenmore canister vacuum, and we really love them a lot. Not many people view them as a cheap product if they never own one of these in the past years. it is true most things made today are cheaply made compared to 10 or 20 years ago. but for the money this is one of the best canister vacuums out there. my wife will not buy anything else, and her last one Did the job for about 10 years. I would imagine there would be a few lemons in all the thousands they produce. hope this helps anyone to make a decision on whether to buy one or not
16671
Because it's not really a good vacuum cleaner. It will serve the purpose, barely, if you're on a budget, but don't expect great performance. I put mine in a yard sale.
160033
Don't buy it because it sucks!!! Believe me, I got sucked in buying this vacuum cleaner for my pellet stove. I went back and I'm using my 40 yr. old Electrolux banged up vacuum cleaner for my pellet stove. I don't have to clean the filter and just throw out the bag. Amen!!
1780893
I think it is definitely overpriced - plus I emailed customer service about an issue i am having with it after 1 yr (the on/off button does not work so to turn it on and off I need to unplug/plug it in ) and they never even responded! If you have hardwood floors a cheaper vacuum would be fine I am sure - I think this is more for carpets and ppl with dogs/cats to get anything out of its "pet" features. The bristle brush does turn off but I also have a Dyson that does as well - get a cheaper one and just suck the seeds up with an attachment- save yourself the $ . Also, not sure how strong you are but this is VERY heavy to carry and very difficult to push on plush carpets even when using the correct setting. I think it is definitely overpriced - plus I emailed customer service about an issue i am having with it after 1 yr (the on/off button does not work so to turn it on and off I need to unplug/plug it in ) and they never even responded! If you have hardwood floors a cheaper vacuum would be fine I am sure - I think this is more for carpets and ppl with dogs/cats to get anything out of its "pet" features. The bristle brush does turn off but I also have a Dyson that does as well - get a cheaper one and just suck the seeds up with an attachment- save yourself the $ . Also, not sure how... » Read More I think it is definitely overpriced - plus I emailed customer service about an issue i am having with it after 1 yr (the on/off button does not work so to turn it on and off I need to unplug/plug it in ) and they never even responded! If you have hardwood floors a cheaper vacuum would be fine I am sure - I think this is more for carpets and ppl with dogs/cats to get anything out of its "pet" features. The bristle brush does turn off but I also have a Dyson that does as well - get a cheaper one and just suck the seeds up with an attachment- save yourself the $ . Also, not sure how strong you are but this is VERY heavy to carry and very difficult to push on plush carpets even when using the correct setting. « Show Less
1080731
I was about to post the same complaint! We got our DC14 back in February I believe and at first it was great on our old carpeting (14 years plus). Then in August I got new carpeting in 2 of our 3 carpeted rooms -- this new carpet is a good quality Anso Nylon, and I love it -- except that the DC14 takes a lot of muscle power to push around on the new carpet. I mean seriously, I expect my shoulder to give out! It often makes that horrible grinding noise when I try vaccuming this carpet. Also it doesn't seem to pick up nearly as much pet hair on the new carpet as it used to. I have pored through the manual but it only says that the DC14 may not be good on area rugs because they are not secured to the floor. It suggests raising the rotating brush for the hardwood floor setting. This isn't helpful to me in my situation. I tried that, same results. I know the vaccuum itself is still fine because it works wonderfully on the one room that still has the old carpeting. That old carpeting was installed by the our house's previous owner so I don't know what it is made of, but I suspect it's polyester. I believe that the DC14 just isn't good on certain kinds of carpets. Do you know if your new carpeting is nylon? If so, that may be it. Dyson really needs to address this problem if I am correct about the cause. Either that, or the box AND Amazon's product page should have a very visible warning that this vaccuum is not good for Nylon carpets. So if anybody can recommend a vaccuum that does well on an Anso Nylon, I'm all ears!
213345
Yep, I was going to reply the same thing. That's her only review and she's just off-the-wall exuberant about it, and her review sounds like a bubbly commercial. It's not just you, I bet it was a shill. There's not many trustworthy reviews for this product on numerous websites. I've seen this product in a store on demo and I was not overly impressed. A Dremel tool may be too much and too harsh (I've tried), but this seems too weak. Where's the middle-ground?
1047053
Honestly....i don't know , all I know is , that reading reviews you can always find some unhappy customers even if some vacuum costs 1000 dollars . Eureka is cheap And of course for this price you shouldn't expect some miracles , it works Great , at least for me very light , easy to move around And that's what I wanted so I ma really happy with it especially , that didn't have to spend hundreds of dollars for it .
1311254
I don't know why there are so many bad reviews I love my hurricane mop. it works great on lamiate and it is the first thing I have found that does. You still have to sweep before you mop which is different from the add but it works great and I love it
1295293
These are bogus reviews. It did nothing for me. I would say 90% of these reviews are from a circle of false reviewers. Check all their other product reviews and you will see that they are reviewing the same circle of products
362464
I have a love/hate relationship with Rotadent. Love the product, hate the manufacturer. I put up with the sometimes shoddy life expectancy of the brushes and instrument because I believe I get results and justify the aggravation by thinking I ultimately save in dental bills. I keep one in both my houses ( one overseas) and have gone through 4 or 5 of them. 2 to 3 years being the average life. If you believe there is a similar or better product out there drop these guys like bad habit or live with the grief.
980734
There are several reports about the Hepa filter on this vacuum does not work & mostly leaks. See the reviews herein on Amazon. If these are true, what a scam Eureka is imposing on it's customers.. I wonder if Eureka has fixed this problem? my guess is no because the Hepa filter is probably too small to handle all the air flow so they have to bypass some of the air flow around it & into the house. It's a shame they don't respond to this issue. The other does not have a Hepa.
1960591
I just assumed it was because the re-sellers are trying to promote the "perfect five star reviews" over other reviews to help boost their sales. Don't worry about the helpful/not helpful thing, you won't please everyone. I figure some people are looking at my reviews from a parent's perspective, some are looking at it from a kid or fanboy perspective and some are just re-sellers trying to move their (overpriced) products. If it helps any, I thought your review was spot on and just marked your review as helpful.
1166471
no...this lil guy is perfect! dosnt spit back dust just sucks! :)..still in love with mine ...btw i hated saving dusting for the last thing to do because of a vacuum whipping up dust!
1009754
Same feeling here. I have never seen a product with 93 5-star reviews and only 1 one negative, 1-star. Nothing in-between. Seriously??? Plus a number of people have mainly Ozeri reviews.Plus all these reviews are extremely frequent: one every few days. What are the chances???
1278730
Negative as well as positive SHILL REVIEWS are a persistent and widespread problem on Amazon...in fact, it's an entire industry (google "reputation management")...many of the biggest corporations (e.g. Bose) use them!
1010652
I am using it on laminate floors and finding the same problems as the negative reviews. It leaves a film, it's terrible for the price. I wonder about the people with rave reviews, did they have a different hard floor type?
929292
I wouldn't recommend this vacuum for anyone. It was cheap, and I got what I paid for. The motor runs fine on mine, as well. but the brush will not rotate. I've had this problem with it from the beginning.