How does your money-back guarantee work; is it through Amazon or through the vendor- Abundant? Are there any clauses to it?
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Hello Anant, It is very simple. Use the product as directed for the full 45 days and if you are not completely satisfied, just let us know by email and we will refund your money. Hope this answers your question Adam
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You are lucky you didn't buy this from Office Depot. Amazon took the money plus shipping plus sales tax out of my account and gave it to Office Depot. THEN Office Depot sends me an email saying they are out of stock, back ordered, and will let me know when they can get them. Amazon says I can't even apply for my money to be refunded until May 1!! I think that smacks of fraud and they get to use my money (and possibly 100's of other people's) for free. I am no longer shopping from Amazon!
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The Buy 3 Get 1 Free is "Shipped From and Sold by DNR Technologies" so the guarantee is whatever the seller chooses to honor and is not a guarantee from Amazon. There was some paperwork from the seller that stated there was a money back guarantee, but I have not tried to return anything yet so I can't comment on the veracity of their statements stating they have a money back guarantee.
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I'd really like the deal to come back seeing how the Amazon Store Card's poor implementation is what prevented me from taking advantage of it last week. Response in 30 seconds? Try 5 days, after which the deal was over. Not to mention I got denied because GE Money Bank couldn't "verify my identity". What a joke.Amazon, you should realize you're probably losing more sales than just mine because of this garbage company.
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Zen Health Labs offers a money back guarantee. Simply contact Amazon support to return the item and get a full refund.
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According to their website they offer a 60 day money back guarantee, but how well they stand behind that I do not know.
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You people are ridiculous. Amazon does a great service with their price guarantee, but you actually have to read it. If you bought the item through another vendor on amazon that is YOUR problem not amazon's. Clearly people are not paying attention to what they are doing. On top of that amazon is not "drop shipping" from any other location. You are actually buying from another company that is using amazon to sell the products they also carry. Why would amazon give you money back for that? If amazon sells it directly to you then they absolutely will 100% of the time honor their price guarantee. You people are ridiculous. Amazon does a great service with their price guarantee, but you actually have to read it. If you bought the item through another vendor on amazon that is YOUR problem not amazon's. Clearly people are not paying attention to what they are doing. On top of that amazon is not "drop shipping" from any other location. You are actually buying from another company that is using amazon to sell the products they also carry. Why would amazon give you money back for that? If amazon sells it directly to you then they absolutely will 100% of the time honor their... » Read More You people are ridiculous. Amazon does a great service with their price guarantee, but you actually have to read it. If you bought the item through another vendor on amazon that is YOUR problem not amazon's. Clearly people are not paying attention to what they are doing. On top of that amazon is not "drop shipping" from any other location. You are actually buying from another company that is using amazon to sell the products they also carry. Why would amazon give you money back for that? If amazon sells it directly to you then they absolutely will 100% of the time honor their price guarantee. « Show Less
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I think you should wait at least a month..you have 60 days for your money back guarantee
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It does cover items you buy from 3rd party sellers for Amazon that are used. Be very careful when using 3rd party sellers of used items. Amazon finally took care of me on a used laptop I purchased from a 3rd party seller. The laptop was a real problem and never got completely fixed. Amazon granted use of the Square Trade Protection plan I got along with the laptop, I took it to the shop that works on all my office laptops and they got it working. Thankfully Amazon paid the bill as the seller would not take the laptop back without a 15% restocking fee. The restocking fee would have cost me $100 so thankfully Amazon came through for me. I have since donated the laptop in a raffle so, its someone elses problem now.....
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Frank,I have never had a problem with returns with Amazon. They have a pretty liberal policy. My jack works great, with no problems whatsoever.
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I've got $740 in an amazon gift balance, rewards for busting my rear end at work. As far as I am concerned I've put half my money down, and Amazon has it. I can't get that money back and go to a local dealer who said they could get it for me in a week, plus I have a vacation looming.I understand Amazon's point. I just want information. Be up front, give me good estimates, don't string me along or keep me in the dark.
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S.DowlingI'm having the same problem trying to obtain the $25 rebate. I attempted to follow Lyman's steps below but with no avail. I've contacted Amazon via email as I couldn't find a number to call them directly. If anyone has the customer service #, I'll give them a call.
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They will ask you to send $1000 cash/money order. NEVER give payment directly to a third party merchant. All payments should be handled through Amazon.com
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Nope and when you want reimbursed for a crappy piece of merchandise you'll go rounds with the seller until Amazon will no longer cover the "buyer guarantee" they claim. I was NOT happy with my purchase and their customer service is HORRIFIC. I went rounds w Amazon for even allowing such a company to seek through their website. If you want to return it report it to Amazon now before its too lay it if you're shipping back overseas it will cost you more than you paid in te first place. Good luck! Abby
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count it as a lost because they dont give you your money back and they mite not send you a new or another one.sorry about that babes.thats why i put this message up ..to warn others.beacuse there's nothing you cant do.
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There is a 30 day money back guarantee, so if it does not work, you contact he company to resolve. They do have the best customer service ever. The product is amazing, most likely you will not need to return.
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Thanks Stitch... the address didn't come out but I found it anyhow. First click on the "Used and New" link, then add Amazon's item to your cart, then click on the item link through your cart. The rebate is listed. E.A. - I'm surprised they even told you they'd email it. The rep that responded to my email basically told me go to h---.