Flip Not Fitting in Macbook USB: Anyone have any ideas and/or suggestions?
375507
Hi Rhonda, Pure Digital Customer service is well aware of the issue and is pretending that it is far less widespread than it is. They told me on the phone that it's not just MacBooks, it's most USB ports. The bottom line is that the product is defective and they know it. I have had the exact same problem with FOUR different cameras (two from Amazon and two from Costco). I have returned all but one. They all have the exact same problem! They USB arm does not fit the USB port! I've spent over a week with Customer Service emails and phone calls. (There Customer Service is horrible I might add). It took them over 24 hours to email me an RMA number so I could return the defective camera (they promised me 3-5 minutes!). Then they offered to send me an extension cable that might work. It didn't. I have placed 3 phone calls to them since last Thursday alerting them that I have not yet received the email with the "return label." I STILL HAVEN'T RECEIVED IT! (Incidentally, they originally told me that I would be responsible for paying for shipping. When I protested and reminded them that their camera was defective, they then offered to send the pre-paid label). So...I've been dealing with this for over a week now and I still do not have a camera that works. They have promised to send me a replacement camera that they guarantee will work, but that has yet to be seen. Given their Customer Service track record so far, I'm not very hopeful. Good luck!
1543323
Hi AC, Yes, I have a MacBook Pro and it works great. I actually prefer the included "FlipShare" video editing software vs. iMovie for editing my Flip videos. It's just a lot easier and faster. But I've also used iMovie and it works great, too. Oddly, though, when you plug in your Flip, iPhone (not iMovie) opens. You can go ahead and import all the clips to iPhoto, and then they'll show up in iMovie, or you can close iPhoto, open iMovie and manually import the clips. Hope that helps! -Dieds
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I haven't tried it but I don't see any reason why it wouldn't be it's just a USB interface. I hope to talk to my Macintosh and it worked within seconds
2024976
Try downloading the software from the Flip website. I did this and it works perfectly on my laptop running XP. Hope this helps!
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Worked for me too. THANK YOU!I held down the +, THEN turned on the Flip. Was brought into Setup and changed the date/saved it by pressing arrow as was displayed. It appeared to be changed. Not sure how to check it, but will call it a plus to get this far. Just learning how to do video now.Thanks again.Rozhttp://www.RozOnTwitter.com
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64GB USB Flash Drive doesn't work with the MacBook. Instructions how to format a flash drive to work with a Mac. 1/ Right-click on the "Start" button2/ Click "Open Windows Explorer"3/ Right-click on the flash drive in the Windows Explorer window, then click "Format."4/ Type in a "Volume Label," check the "Quick Format" option and then click "Start" to perform the format
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I found that tolerances are loose, so I was able to accidentally plug in a USB connector upside down. That in turn bent several pins and shorted them to ground. Result: rebooted the computer. Not certain that's your issue; however worth a close look.
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I have an actual MacBook (with Macericks) and it works just fine. It is USB so it would see it the same way. In fact it uses the same vendor/product id as my apple supplied onboard device that I actually have to work around. I suspect you would not have this issue (due to lack of original hardware).
206245
I've been working with the pointer with OSX 9.5 with no problem at all. Hope it helps.
1513752
Check the connection. When we first used we didn't have it pressed in all the way. The flip out connection wasn't extended enough for snug fit to Iphone. Hope that helps.
1110929
My guess would be that you have turned the cable backwards. USB cables only fit in one way -- the other way would seem to be too large since it won't go in.
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I had the same problem with my MacBook and sent it back. Useless is the word I would use to describe it.
2024977
I have this problem on my Macbook Pro (Snow Leopard) but not Windows XP running in a VMware Fusion virtual machine on the same mac. This is therefore a software problem, not a USB problem.
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Yes. I use the Flip Ultra with a MacBook Pro. Software downloaded flawlessly and off loaded videos quickly. I am presently converting some large files to the 'e-mail format'..this is slow. Note that the USB plug on the Flip and the USB port on the side of the Mac are not at the same level (Flip is higher) when on a table and the backside of he flip is facing down. I don't know about the Mino but given the smaller form factor, it might slide in the USB port easier. In any case it works great.
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I had the same problem with both of the ones that I bought. One of them doesn't even work as a thumb drive. I am not sure if this is a POS, or maybe they don't work with Mac?
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If USB is still available in the Windows platform, this will work. I've used it. You may need to find a driver for it, but it absolutely worked for me on my macbook air in the windows platform.
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I personally don't own a mac but doing a search on the forums i found this: http://www.usbuirt.com/phpBB2/viewtopic.php?t=749&highlight=mac Hopefully it helps.