How do you get the smokers ( I bought 2 of them ) to get over 220 degrees?Both arrived damaged in unharmed boxes too.
367155
I have had no issues with temp control. I have been able to go as low as 190-195 and up to 300. You can control (reduce) the air flow by closing the vents but you will decrease the amount of smoke you produce.
367156
you might have to play with the regulators...i noticed when i have the burners off and turn the tank on that you will hear a click and i think the pressure needs to equalize before trying to start it. it happens when i change tanks and i usually wait and then it gets hot, if i start it right away i have trouble getting a high temp. also watch the wind, i have my door face the wind and play with the dampners on the sides. i have been using mine in 10 degree weather and it is heating just fine. as far as damage i didnt experience that.
367157
Close off almost all of the vents and make sure all of the burners are burning mostly blue.
367158
mine was double packaged when I received it (which I was worried after reading some of the reviews that it might be damaged) and it was in perfect condition. I changed out the regulator and installed my own (a needle valve and a small on/off valve) to solve this problem which is very common it seems on a lot of grills like this.
367159
I've noticed that if the water gets to low the temp won,t stay put. Also unhooked the propane tank thinking it was empty, screwed it back it and the temp shot up. Maybe an air lock of some kind. Hope this helps. We really like it.
367160
Propane tank regulators have a safety feature, when gas passes through the regulator too fast the regulator automatically cuts off the flow of gas considerably, I believe in half, for this reason you can't hit the temps you want. Turn the valve off on your propane tank (clockwise completely), turn both valves off on the smoker and wait five minutes. Then open the valve on the propane tank about ONE FULL turn and SLOWLY, then start the smoker up as normal. After about a minute fully open the valve on the propane tank slowly and you will be set to hit the temp range you want. This procedure applies to all types of equipment that use a propane regulator. Good Luck, DC Propane tank regulators have a safety feature, when gas passes through the regulator too fast the regulator automatically cuts off the flow of gas considerably, I believe in half, for this reason you can't hit the temps you want. Turn the valve off on your propane tank (clockwise completely), turn both valves off on the smoker and wait five minutes. Then open the valve on the propane tank about ONE FULL turn and SLOWLY, then start the smoker up as normal. After about a minute fully open the valve on the propane tank slowly and you will be set to hit the temp range you want. This procedure... » Read More Propane tank regulators have a safety feature, when gas passes through the regulator too fast the regulator automatically cuts off the flow of gas considerably, I believe in half, for this reason you can't hit the temps you want. Turn the valve off on your propane tank (clockwise completely), turn both valves off on the smoker and wait five minutes. Then open the valve on the propane tank about ONE FULL turn and SLOWLY, then start the smoker up as normal. After about a minute fully open the valve on the propane tank slowly and you will be set to hit the temp range you want. This procedure applies to all types of equipment that use a propane regulator. Good Luck, DC « Show Less
2072085
Same with mine, unless it is a sunny day. I've used towels over the top where there are gaps between the smoker and lid. That helps some, also.
2072080
My only suggestion would be to close the vents more to keep the heat in. Make sure you do not open the smoker either. Was it in a breeze? These are the only things I can suggest. Link to youtube video: https://www.youtube.com/watch?v=l3Z_TUmUZb8&list=PLac9Z7pi1Oitbb6OQGvAR6kCpJ3vzXq3E
325044
Just push from the inside. To add to my original post, I am returning the humidor and getting a different one. Added 5 more fresh cigars and for some reason the humidor has stabilized at 72-74rh.
275130
Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they will. Let me know, if you can. George Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they... » Read More Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they will. Let me know, if you can. George « Show Less
471923
Our system just started smoking this weekend. We've had it less than a month so we're going to return it to BB tomorrow. Did you have any problems with the return process?
2171123
Good Luck, the 1st cooler we bought from Haier it didn't heat up. So they shipped us a 2nd one and that one didn't get cold. The 3rd one was cracked. After that we just went elsewhere. I would check to see if the thermostat is up? There might be a switch to activate the coldness
1215119
My on the front says 100 to 600 degrees. However it was broken in pieces out of the box. Since it was delivered at 3 the day before Thanksgiving [that is totally another story] I used a hanging oven gauge. The company sent another one but wasn't the one for this unit and the oven gauge works more accurate for temp control. I will say this is my second smoker and this unit is much easier to control the unit, love the lighter and hope after it gets broken in that the results will be great.
2266554
Hey...same thing happened to me. Shake it to 'fluff up' the down. Puff it w your hand too. I did that for about 10 min. Mine ended up expanding. Mine is actually too warm for me. I have to run the heat down 4-5 degrees more than I used to.. but then I don't want to get out of bed in the am. Good luck w it...should be fine. Morrison
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
581285
it happened to me the first time. I always have it at a very low temperature on the stove and it rises slowly. I so I haven't had the problem again. I know we have the same smoker. the last time I used it I actually put it in the oven at 200 degrees and let it smoke with the cover on too.
235073
Mine stays outside(covered when not in use). Smoked the other night when it was about 12 degrees outside. Product came out the same as if it were 70.
1343091
Exchange it. The same thing happened to me not even a month after I purchased it. Along with; failed smoke and immobility
380661
Call customer support, the same thing happened to me and my box was fried I had to get a new one they replace it for free and it's shipping. They have a lifetime warranty on them. Take about an hour to get a hold of them but it is worth it their base in Illinois and are very helpful.
1343408
I'm sorry that I'm no help. The box is in my attic and it's like -16 degree here. Soooooo cold. I'll try to get there in a couple of days.
1025615
How can there be 104 degrees? In the wild?temperature is so high, the panel is burntI had asked for technician,when I get information,I will tell youthanks
890763
I use it in my oven also, but it won't go above 400 degrees, it gives a HHH flash. I guess because that would be too hot for a smoker.