Got my Fitbit (ordered by my son from you) as a Christmas Gift and it just DIED....not a battery issue as put in fresh battery and it is still dead...
376357
I'd make sure the battery was in correctly. It may just be a faulty fit bit and need to be returned.
376358
You have to touch the contacts that hold the battery until you find the right position for them.
376359
Have you contacted the Fitbit company directly. They are very helpful and may be able to help you out with problem.
376360
Make sure you installed the battery correctly and if still an issue, return it to Amazon. The Fitbit might be faulty.
1912255
Then it has probably died. That is what happened to mine. Garmin wants $80 bucks to analyze . Not worth it!
2105403
Yes it comes with 2025 sized disc battery. Which should last approx. 3 months. Enjoy your FitBit, I know I love mine.
81376
I bought this Furby for my granddaughters birthday in February, and when I got this question (in June) I called and asked how Furby was doing. Furby was indeed dead. They are going to try new batteries and see what happens.
1984864
my battery has died, it lasts about 10 minutes... is there a replacement? Looks like their website is down....
2045476
I would notify the help desk on the fitbit site. I had one break from too much moisture. It should be under warranty if you have had it less than a year. Otherwise, they will probably give you a deal on a replacement.
1705959
Please go to the main website. http://www.fitbit.com/product/specs They give you 30 days.
1198748
It's crap and mine stopped working soon after I bought it. Only half of the display works. Waste of money. I bought a fitbit.
351849
mine has worked fine for over a year now. HOwever, I purchased one for my son with the same model number and it looks and acts totally different. this unit is 6 months old. It also came with one dead battery. Appears the service charge to resend the unit and or battery was not worth the money so we are dealing with my 2 that work and his one.
1960500
When I first purchased this product, it died within the week. I decided to give it another try and it's been almost two months running... I'm just as curious as you are :-)
1447226
Hope you don't mind if I ask a quick question. I found a Fitbit recently in our grocery parking lot. Didn't know what it was when I picked it up, tried to turn it in to the grocery lost and found but they had gone home for the night. Brought it home and pressed the button, to which it replied "Hello Amy". I immediately put it on my subdivision's website for "Lost and Found - electronic gadget. Call to identify..." stating where i found it and that it is associated with the name "Amy". No responses. Put the same info on my FB in case any of my neighbors weren't on the website. Still no responses. I am assuming someone is bummed because they lost this neat, expensive little device. Any ideas how to get it back to them?
1596717
Don't know why your battery is dead. My wife and I use the scale almost every day. Our battery is still going strong without any problems.
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
360768
Left mine playing its games until it was "Dead" flat. Rapid charged it via usb until it said it was full and then reset the time and date. Its behaved perfectly since!!! Odd but it seems to have worked! Good luck to all :0)
1737750
I was advised that my FitBit needed recharging, so I did it! I haven't had any problems, but be aware that the charge only lasts about 5 days.
1963566
Fitbit has a 45 return policy for a full refund for any reason and a 365 day limited warranty. See this link for more info. I have not had any problems with mine at all. http://www.fitbit.com/returns
1557229
No. That's not normal. I'd contact the Fitbit help desk who are really helpful and will help you sort it out.