I bought this product in May and now their battery doesnt work anymore.If its not charging,it turn off all the time! Howcan I have warranty in Brasil?
393786
I don't know much about warranty in Brazil. I think you should reduce the screen brightness first. Thereafter, you check for apps that might b working without your permit, especially when on wifi. Hope it serves.
393787
I don't know much about warranty in Brazil.I think you should reduce the screen brightness first. Thereafter, you check for apps that might b working without your permit, especially when on wifi. Hope it serves.
1057914
I have the same problem , mine turns off by itself and also the screen turns blue when I watch a YouTube video. The cell it's in Mexico , I asked Sony store and of course it doesn't has any warranty. It's too expensive for me to return it to USA. I'm going to bring this to a cell repair shop.
1680217
Try to buy this mobile from your country I use it just one month after that the mobile was not working I got red light that's why I perfer to get it with local warrenty , I bought anther one from local company and I have warrenty they can repair it any times .
2211256
I don't know, I have had mine for a least 6 months and charge it every week. Maybe you need to contact company where you ordered it.
1271014
I'm not sure about a warranty on this battery, and I no longer have this phone. I will say that, after I installed the new battery, my battery life didn't seem to get much better. Perhaps it's just a lousy battery. :-( Another piece of Chinese crap.
1875396
The warranty? I never followed up with it. Or, its usage? It only lasted a few months.
219113
I don't know what the warranty is, but my experience is the same as yours. I would not purchase this product. Not sure if it is a Sony problem or a battery problem, but it was a waste of money and it appears that only the Sony battery will last at all.
1744171
I do not believe that there is a warranty but satisfaction is guaranteed. The battery has been working as it should since I installed it over a month ago.
1660304
In my case i haven't used it for long, butnthe few times I hace. It's lasted according to specs.I suggest you request an exchange undrr warranty. I also suggest you download an app called coconut battery, it will tell you the dtate of the battery (cycles used, charging capacity, etc)
2230144
Never like hearing these stories. I don't recall a warranty myself, sorry. It's over six months old, and I'd be doubtful on a warranty but worth a try with the vendor and let them know if it stopped charging suddenly or was the computer telling you all along there was "X" amount of life remaining. Just as an FYI, the recommendation is it is good for the battery to use it on Battery Only mode to wear it down and do a recharge rather than keeping the computer plugged in all the time. Good luck, J. J.
176436
Try another battery? You can call their support number, Is camera still under warranty? Just a few thoughts...good luck
538013
I'm sorry, I don't know for sure :( I'm sure you tried to replace the battery? I would just try contacting them and see what they might offer to do. Sorry I'm not much help. Good Luck !
2106095
I bought it as "new". Don't know about the warranty, but never got a solution , and I still cannot charge it, i need to buy it as it came with default
925733
My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be... » Read More My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. « Show Less
1698048
I don't know about their warranty, but my battery still holds a very strong charge to this day. I've been very pleased with this battery.
609662
I dont remember if I got the warranty, It was on March 2012 when I bought it and Im from Costa Rica, so here the warranty is invalid.
2205042
I didnt see a warranty either. Maybe because its imported? Anyway, this is a good product. I love it and havebeen using it almost daily. If I get to use it without any problems for 3 or 4 yrs....I'd be very happy...so why the need for warranty? It cant go wrong, its not an electronic product!