Warranty: Is there a normal 1 yr pioneer warranty on this receiver?
364620
There is a two year warranty on pioneer elite receivers but their website specifically states that the warranty is only honored and offered through authorized dealers--most online dealers are not authorized unless they are the ones charging full price (best buy, abt, crutchfield, etc...). Fairtrade warranties also do not apply and are refunded at time of purchase from unauthorized internet sellers. Be careful if the warranty means anything to you. Hardly any will have problems until after the warranty expires (which is how companies design things to be profitable--just make it last till the end of the warranty) so I would probably buy one and take the risk, but to each his own.
1220267
There has been some confusion regarding warranty coverage for Pioneer receivers purchased on the web. Elite models are NOT covered. Non -Elite are. Amazon is an authorized reseller (for non-Elite products) http://www.pioneerusa.com/PUSA/FindStore/Pioneer+Home+Audio+Video+Authorized+Internet+Dealers.Just purchased the 9040 - looks like a great unit at a great price. The Eliite equivalent is $200 more.Vito
1746708
I believe that the warranty would be honored by the manufacturer as Amazon is acting as the distributor. A representative from Amazon should be able to answer your question directly. I have owned Onkyo products for years and have had excellent performance for the price.
1603993
I've had excellent service from this receiver. Its used in my motorhome so not used on a daily basis. If its still under warranty, certainly send it to Sony for warranty repair. If not under warranty my experience is that repairs are more expensive than buying a new product.
2117286
Call hunter and tell them the problem and they will send you a new receiver at no cost to you. You will have to install the new receiver, but it will take care of the problem.
1408402
Thanks for your question. Yes, it comes with the full factory warranty. This is a fantastic sounding receiver. World Wide Stereo is 35 years old and a very proud Marantz dealer.
1608103
I had the same issue. Just out of warranty. Sent it to a Pioneer repair shop andthey told me $500 to replace a part. I trashed it and will never buy another.
1603888
There has been some confusion regarding warranty coverage for Pioneer receivers purchased on the web. Elite models are NOT covered. Non -Elite are. Amazon is an authorized reseller (for non-Elite products) http://www.pioneerusa.com/PUSA/FindStore/Pioneer+Home+Audio+Video+Authorized+Internet+Dealers. Just purchased the 9040 - looks like a great unit at a great price. The Eliite equivalent is $200 more. Vito
1804458
My receiver just died last night. Purchased in June 2011. So glad I found this question and great advice. I hope Onkyo comes through..
1921348
Hello Luis,Yes, the unit is brand new and comes with Pioneer's standard warranty
154874
Don't know, never use the Warranty, the TX 929 is a fantastic stereo, the best one that i ever had....I already own Yamaha and Denon and this one is by far the best. Regards
2261589
Unfortunately, Pioneer "Elite" products only come with a manufacturer warranty by purchasing through Pioneer strictly. Unless you purchase a warranty separately through another company. Pioner will not honor any warranty for their "Elite" products for any reseller. Good luck
587977
Contact pioneer customer service by email. Give them date of purchase and serial numbers. The pioneer website should have a link
1536062
Contact harmans customer service by phone, i found them very helpful the few times i did.. It could be a software update that you could do yourself or something small that an authorized repair center near you can for a lot less then the cost of a new receiver..good luck with it!
1763056
the only thing that stinks is that Pioneer will NOT honor the warranty if you buy online. You'd have to order buy phone and from one of these dealers. http://www.pioneerelectronics.com/PUSA/FindStore/Pioneer+Home+Audio+Video+Authorized+Internet+Dealers
2118652
Not sure about this one..... try the Pioneer's customer support, they should be able to help you regarding this matter.
2145628
There is a long thread in avsforum about this receiver. They talk about a possible recall. According to what I have read there, Pioneer says there is no recall. There is a firmware update which should be downloaded, however.The product page has a link to the firmware update:http://www.pioneerelectronics.com/PUSA/Home/AV-Receivers/Pioneer+Receivers/VSX-1021-K