I didn't receive the one gallon water bottle or a receipt. I assumed it came with it?
364587
Mine came with what you see in the picture plus the filter that screws onto the included bottle.
364588
Sounds like you need to contact the seller directly. Mine came as pictured.
1914269
I was told by the company that you needed a receipt to get a refund. However I don't suggest calling the company they have no customer service number and when you call it automatically has all your information and it bills and sends you a new order. They did call me because I hung up when it started ordering a hose for me. Mine failed on first try, so I still had the box but no receipt. I was able to get a credit for something else from the place I purchased it
845149
I ordered the small red one and it didn't come with one either,never got one.send it back now.I trusted them to make it right but they didn't.
348765
I bought it for a 2013 christmas present for my son. When I first received it, it came only with the bottle. After telling Amazon about it, the company finally sent me the outhouse, but it was after christmas. It's really neat, and you should get it. After all that is the way it is advertised, and that's what you are paying for. I hope you can get it without going thru what I did.
1704652
I do not see one on the bottle maybe it was on the box, otherwise, I don't know
863067
When I ordered the Super Smooth, I only received one bottle too. If it's supposed to be a pair, we both got short changed, or Amazon needs to rewrite their statement about Super Smooth.
1986521
Sorry, it turned out the bottle was broken and I didn't get to use it. Can't comment on that.
307417
I tried ordering the water bottle holder from Shwinn but they know say it is on back order and did not sound at all optimistic that more would be coming in. They suggested looking for used ones. At first, the customer service rep said they didn't even make a water bottle holder for it, and then called back after speaking to a supervisor.
1680757
Mine came with 2 plastic bottles, but I guess that's no guarantee if the ad says one...
1850432
It did not come with the bottle. I actually got a "kid sized" bottle in like a sample box at my doc office.
554075
I did receive a pump with it on previous orders, but not the most recent. I use a funnel to transfer it to a smaller bottle for daily use.
2001241
I ordered four bottles and that what I received. It looks like they aren't sold separately, now.
615062
I had the same experience with this seller. Box was open, one of the bottles was missing. Contact Amazon, they will want to know something is amiss.
917434
no and i am very upset because i paid for that and i think i should get 10 dollars since the sodastream bottles that i bought at the store costed $20 so that is half of the price.
195882
That's not good. All my bottles had seals. Let the seller know and get a replacement.
2198860
I received mine on Tuesday and it was missing the pour check, guide and julep strainer.
520015
I just checked for replacement bottles too. The shipping is $65 for one bottle. I will buy a new unit on Amazon and take the bottle from it.