I have this paper towel holder and have had it for many years. Someone accidentally threw away the spring loaded rod. How can I get another?
358716
We bought ours just a few months ago; but I would think you could contact the business making the holder -- American Family Woodworking and ask them.
358717
I found an excellent one on Amazon, but I do not remember the name of company. Try putting wooden mounted paper towel holder in search.
358718
Personally, I would contact the manufacturer. I don't know if they sell the rod separately or not. Good Luck Lynn.
358719
It appears that American Family Woodworking is part of Amazon and their website does not provide for customer service, so it looks like you may not be able to buy a replacement rod. However, it wouldn't hurt to contact Amazon and ask them. Amazon is the BEST for customer satisfaction - it just doesn't get any better. Their customer service is TOP NOTCH. Give it a shot.
358720
wow, tough question, possibly write the manufacturer or contact Amazon directly for the manufacturer and ask for their 800 number for parts or service.I know of no store that carries this type of towel holder, believe me, we looked a long time for this kind of a holder.I which you luck........short of putting two toilet paper rollers together, I would have no idea how to fix.
358721
Just an update in case anyone else is looking for a replacement rod. Was considering purchasing this and noticed that American Family Woodworking now offers replacement "Paper Towel Holder Rod (Spring Loaded)" on their web store (www.americanfamilywoodworking.com). Not sure why the replacement rod is not listed on Amazon's main site.
1577274
Try calling the company who made it, they may be able to help. There should be a number with the paperwork it came with. This has worked for other products I have needed replacement items for.
108057
I believe it's a standard Allen screw which should be available at your local Ace hardware,Lowes or Home Depot. Take the towel holder with you, they can help you buy the correct Allen wrench if you don't have one. The one I bought came with the wrench. Good luck
508169
I would love to see the samples of toilet paper holders, towel rails, if you can provide me an image.Thanks,
1482716
Mine is just fine... just as good as new. I use it everyday to dry towels, and LOVE it. Most likely you overloaded it. Although is is sturdy, it does have a low weight load limit.
712613
I would call the company, they are readily available by phone. Go to the WEB for their number. Also, I did tie each corner down with the supplied hooks and that made all the difference in its stabilty. We love ours!
710265
I don't know of any replacement. My suggestion: Take it to a local hardware store and ask for a replacement. They may be able to help.
630647
Hi, there is 2 3/4" from the center of rod to the top of the holder. If Your roll of towels is 5 1/2" or less the holder should work, anything larger it won't. Rick
65844
Yes, but I can't remember the manufacturer and not sure about the paper towel holder but I have both the hand and bath towel racks and LUV them!
660863
are you sure you have the right item. The item that came up with your question is the paper towel holder. I purchased this item for garbage bags (simplehuman Wall Mount Grocery Bag Dispenser, Brushed Stainless Steel-on amazon) which holds a lot of bags.
1263847
Wish I could get mine to you, but they're very used. This was the most wonderful shower "tool" I've ever used and can't believe it's no longer being made. I got my last one on ebay, so it may be worth your while to check there for replacement pads.
1499914
This is a really good paper towel holder. I love it and think it is worth the money.
1532478
I am probably not the best one to answer this question since I often use my own screws for the application I have. These screws appear to be #8 or #10 round head screws and I believe they came with plastic anchors. Therefore, I would be prepared to substitute the enclosed screws for ones you supply since they will probably be too long. This is an excellent towel holder. It is made of spring steel covered with a soft plastic coating. Most are flimsy plastic.
1902379
Sorry for you! I have only hand wased this. I would think you could contact the company for the repacement piece. Best wishes and thanks for sharing your experience so I will not make the same mistake!
1768631
You'll have to find someone selling a loose one sadly. GoodSmile doesn't sell them outright and I haven't come across any sight that does either. They're out there on forums. Epoxy super glue could do the trick however.
10312
Maybe you could try ebay, or call the manufacturer of the disposal to see if they have replacement parts. Good luck
1664290
I've not found any 3rd party options. I barely found this one. :) Honestly, if the dishtowel hadn't snagged and frayed my old one, I wouldn't have had to replace it. I don't see this as a standard consumable item but more of a piece that broke and is necessary for operation. It's pricey but necessary.