If I got this bottle and the plastic bag it was in was torn is that normal? And is the color supposed to be tannish/white with orange creme scent?
356927
Hi, MarleneIf the outer bag was torn that sometimes can happen. I would not worry about the outer plastic bag. Yes the color is a beige/tan/caramel White. And orange (ish) scent is correct. I love this lotion in fact I tanned with it last night.
356928
My bag was a little torn as well and the scent of it smells good. The color of mine was a a tan nude ish color as well
2206413
This is the real Seb. drench (you can also buy it at Walgreens and CVS not sure if it's the same price worth a look!) but my bottle is like dysfunctional lol. I don't know how the explain that I actually have to leave the cap off.I'm sure it's just mine though, probably got messed up in shipping. :)
149194
Melissa, mine was brand new. I am on the second season using this same bottle. I have used this product for more than five yrs. There may be something better out there but this one does what I want.
1720346
Mine wasn't sealed either and when I shake it, seems like the bottle is only half full. I'm concerned that I got a bottle that has been used and returned. :-(
1145366
Yes. But not sealed, and I believe it should be, because I understand your complete rational thinking. ..it is possible content can be exchange perhaps not the it was my bottle contained a very peticulous smell very similar to dry urine. I apologize the honesty, but I honestly hope this will help your business.
647851
Hey Jen,I just bought another bottle couple of days ago. The cap is sealed and underneath the cap is sealed as well. I would contact the seller. I would NOT use it. It MUST be sealed. Hope this helps.
1361403
It's been a while since I received my bag but I don't recall anything offensive. If anything, there might have been a "new" product smell, but if there was, it quickly dissipated. I think if you aired it out, you will find whatever smell will go away and the product is very worthwhile. You'll be happy with it!
584179
I just received a new bottle today and it was brown with a silver cap. I contacted NatureWise and was told that this is the new packaging. They have used up their supply of the white bottles with white caps. It is the same product. I hope this helps.
129450
I have always received it in the bag as pictured. I know they sell it in a tub some places, but I have never seen it (I saw a picture of it). I just got a new batch a week ago, and it came in the resealable bag, as pictured.
1450138
Yes. It is stained. They come with some kind of sealer on it as well. When you first remove it from the box, the sealer has a strong smell. It only lasts a couple of days. It's nothing to worry about.
2269359
Mine did not arrive in that condition. I would suggest you exchange for another bottle.
429384
My bottle was 'sealed' as well. When I looked closely I could see where someone had glued the cellophane to reseal. I was able to Remo e cellophane and replace to prove the point that to my wife. Very suspicious product.
22066
Mine wasn't like that but I don't know if they kept the packaging the same. It might have changed. But when I got mine it was in a mylar bag. It is a resealable mylar bag if that helps
737745
If you item came wrapped in cellophane, then you received a authentic product. Sometimes, the manufacturer has a bad batch and a few don't smell the same. All of our merchandise comes directly from the manufacturer. I suggest you exchange it for another bottle.
1976962
I just checked my bottle of 800 which I opened two moths ago. There is a smell, but it's not that strong. Are you sensitive to some odours? Maybe you should contact the provider.
2216988
I ordered a bottle a few weeks ago even though it didn't specify Montmorency cherries; the bottle was glass and seemed very good. I liked it so much I ordered more a few days ago, and it just arrived in a PLASTIC bottle. If it wasn't such a hassle to return it, I would. :(
1293306
Yes, it turns a darker amber as it has oxidized (through normal opening of the bottle). It shouldn't affect its properties, but if you bought it "new", I would question the source. It should be an almost clear golden tone. Someone opened your bottle. Why?