CEVA Delivery and Set Up I've read on here about the great CEVA delivery and in some cases the so-called 'white glove' delivery. First, is the CEVA delivery automatic and do they actually set the TV up. (All I need done is the TV; I do not have any DVD or Surround system.) How is this made to happen. And then there is the calibration service they are selling me at best buy??? I figure worst case I get the TV from Amazon and get it out of the box. If I have a problem I hire someone to set it up and I'm still ahead of the game. Help! :) CEVA Delivery and Set Up I've read on here about the great CEVA delivery and in some cases the so-called 'white glove' delivery. First, is the CEVA delivery automatic and do they... » Read More CEVA Delivery and Set Up I've read on here about the great CEVA delivery and in some cases the so-called 'white glove' delivery. First, is the CEVA delivery automatic and do they actually set the TV up. (All I need done is the TV; I do not have any DVD or Surround system.) How is this made to happen. And then there is the calibration service they are selling me at best buy??? I figure worst case I get the TV from Amazon and get it out of the box. If I have a problem I hire someone to set it up and I'm still ahead of the game. Help! :) « Show Less
376361
Even though these comments seem to be favorable to CEVA, I have had some big issues. I ordered a TV on July 27. On Aug 3rd, 4 days after scheduled delivery I find out the package has been "misplaced" and I will need to reorder. Well after about 2 hours on the phone between CEVA and Amazon I finally got the package rescheduled for delivery. Today is the 14th, the scheduled day of the re-delivery, and no TV. Now the weekend is coming and CEVA's contact hours are between 8-5 Mon-Fri. CST. I am about to my last straw with CEVA. This will be the last large purchase I make on Amazon...
376362
I have no idea what CEVA is, but it seems kind of 19th Century. My TV left Harrisonburg, Pa. (about 3 hours up I-81 from my home in Harrisonburg, Va.) on Sept. 3 and supposedly arrived in Richmond (about 2 hours east of my home) on Sept. 8. It's scheduled for delivery here on Sept. 15. In other words, assuming the tracking info is accurate, it started out 3 hours from here and is taking near 2 weeks to get here. Not that it matters, but it's odd.
376363
Ceva is horrible. I paid in full for a treadmill almost two weeks ago and I still haven't received it yet. It was first scheduled for delivery on October 29. I stayed home that day waiting for delivery and it never arrived. I was then informed that the delivery had been rescheduled for October 30th. I again waited all day and again in never arrived. I then checked and found out that it was yet again rescheduled to be delivered on November 2nd. I've already wasted two days for Ceva to do their jobs. I would steer clear away from any item that is delivered by Ceva and buy locally or buy from a vendor who uses a more reliable delivery service. Ceva is horrible. I paid in full for a treadmill almost two weeks ago and I still haven't received it yet. It was first scheduled for delivery on October 29. I stayed home that day waiting for delivery and it never arrived. I was then informed that the delivery had been rescheduled for October 30th. I again waited all day and again in never arrived. I then checked and found out that it was yet again rescheduled to be delivered on November 2nd. I've already wasted two days for Ceva to do their jobs. I would steer clear away from any item that is delivered by Ceva and buy locally or buy from... » Read More Ceva is horrible. I paid in full for a treadmill almost two weeks ago and I still haven't received it yet. It was first scheduled for delivery on October 29. I stayed home that day waiting for delivery and it never arrived. I was then informed that the delivery had been rescheduled for October 30th. I again waited all day and again in never arrived. I then checked and found out that it was yet again rescheduled to be delivered on November 2nd. I've already wasted two days for Ceva to do their jobs. I would steer clear away from any item that is delivered by Ceva and buy locally or buy from a vendor who uses a more reliable delivery service. « Show Less
376364
CEVA's Customer Care Number for the Bay Area is 1-800-833-1344. The Seattle number is 1-800-280-7270
376365
I am ordering my tv very soon and it's good to read more positive reviews about CEVA. The few negative ones I have read were nothing to complain about. They give a window of a few hours where with UPS the window is from 9-7! The last 3 times I have gotten up at 9 in the morning in order to wait for a package to come they don't get to my house until 7 or even after. The one time I slept in they arrived at 930 with a desk weighing 180 pounds and only the driver to deal with it! These were not orders from Amazon but I am looking forward to a more pleasant experience with CEVA and actually knowing where my package is. I am ordering my tv very soon and it's good to read more positive reviews about CEVA. The few negative ones I have read were nothing to complain about. They give a window of a few hours where with UPS the window is from 9-7! The last 3 times I have gotten up at 9 in the morning in order to wait for a package to come they don't get to my house until 7 or even after. The one time I slept in they arrived at 930 with a desk weighing 180 pounds and only the driver to deal with it! These were not orders from Amazon but I am looking forward to a more pleasant experience with CEVA and actually... » Read More I am ordering my tv very soon and it's good to read more positive reviews about CEVA. The few negative ones I have read were nothing to complain about. They give a window of a few hours where with UPS the window is from 9-7! The last 3 times I have gotten up at 9 in the morning in order to wait for a package to come they don't get to my house until 7 or even after. The one time I slept in they arrived at 930 with a desk weighing 180 pounds and only the driver to deal with it! These were not orders from Amazon but I am looking forward to a more pleasant experience with CEVA and actually knowing where my package is. « Show Less
771767
We just got our TV delivered today (California). Pilot staff were great. Called as soon as they were ready to deliver and set up a time and date that worked for us. They delivered on Saturday, 2 guys on the truck. They brought the TV up 2 flights of steps, unpacked it, set it up on the stand and ensured it was working. Very courteous and efficient. For free shipping it was a more than adequate service!
1618326
i just bought this TV from Amazon a couple days ago. The guy brought it in with me , its a two person lift. I live on the first floor/ basement so we had to go down a half set of stairs. He offered to help take it out and everything but i told him not to worry, that I could do it. He had me sign a form acknowledging I was turning down White Glove Delivery and he was out the door. It was CEVA Logistics that delivered it.
368880
I was very annoyed with my delivery from CEVA!! I now have a 200+ pound elliptical sitting in my garagebecause the driver wouldn't even consider rolling it around the side of the house, on his pallet jack, andthrough my double door to the basement. It would have been quick and simple!!
368881
You dont want the white glove service. My experience with CEVA has been deplorable, and I hope that I never need to deal with this company again. I wish Amazon would just use FedEx or UPS, and maybe then we could get some good service...
1786542
Even i got in a whitebox with scratches on the product, why is amazon fooling everyone ? Anyways I am returning mainly because it was not fitting and keeps getting lose. But i am shocked to see others too complain .. is amazon trying to slip in bulk as retail ? Come on be true atleast, the box has a sticker which says "retail package" , how can a white box be retail ?
617092
I received an email from Amazon on 12/1/-7 with a tracking number. I was supposed to hear from Eagle (The White Glove service) within 5 days. My package is sitting in Conn. No word from Eagle. Delivery date on their site is today. On Amazon the Estimated Delivery Date is 12/12.Called Eagle (aka CEVA Logistics) and the only thing they could tell me was that my package was in route.
414103
I bought the 60 inch Sharp Aquos and it did come with "white glove" service. The delivery men unboxed the TV, connected the cables and turned it on to make sure it worked. They also offered to take the box away but I decided to hold on to it just in case I had problems with the TV. I didn't realize it came with the service when I bought the TV. It was really handy having the service. Hope this helps...
974804
I assume by CEVA you're talking about the shipping service... I don't know if my delivery service was CEVA or not but whoever they were... In my case the TV delivery went smooth as glass... they were here on time brought it into the house took the old TV down off of the cabinet and put the new one on turned it on and made sure the tv worked before they left...
2052775
MANY people from slickdeals.net (and some from the AVS Forums) were very happy with their sets. There were a couple that did receive damaged sets but that happens anywhere, US-Appliance shipped out new ones after they received the damaged TVs for confirmation. I also remember reading that they were slow on shipping but people ultimately received their bundles. If there was something else wrong with the TV other than visible damage, you have to notify them within 24 hours of you receiving the delivery. Just read their policy.
963371
I was nervous about this too when I ordered mine in January 2013. But mine was delivered by trucking company (2 men) in the original factory box. These men then removed it from packing and plugged it in to make sure it worked. They also checked the remotes too. They will not install base or setup TV. They will put it in room where you want it. Everything went great with my delivery. This is the best TV I have ever owned and have really enjoyed it. Hope this helps.
1340739
Yes. I signed up for White Glove Delivery, and they did attach the base, as well as place the TV for me (takes two people) and take out all the trash/packaging. By the way I am very happy with the quality of the unit. This is my second Sharp Aquos Quattron.
72158
I purchased the same tv from this vendor yesterday too! I have asked for a tracking number but have not received it yet. I am also skeptical at this point. Hoping someone from Amazon monitors this site and can respond and check into this situation.
974803
I was very unhappy with the CEVA delivery person and let Amazon know about it. The driver called me the night before it's delivery day, asked me if he could bring it at 1 pm "or sooner", but didn't show up until 7 pm on delivery day. Amazon's posted delivery was between 6 & 8 pm which was fine, but I ended up wasting an entire afternoon waiting for the driver to show up. Also, the guy was unfriendly and impatient, and because he was by himself, I had to hold the TV while he screwed in the base during setup as well as lift it up onto the TV cabinet. He obviously didn't want to take the packaging because he told me "I've delivered 20,000 of these, and only 200 people wanted me to take the packaging away". Lol! He also said Amazon "will not provide packaging" in the event the set has to go back. So yeah, VERY disappointed with the "White Glove Delivery" by this company.
2240778
I ended up ordering this model and to my amazement, I get NBC for the Olympics. Yes, it is delayed 6.5 hours (#NBCsucks is all that neds to be said here), but it beats paying and being restricted to my pc. The Thin Leaf's location? It was above my TV, one night it must have fallen as I opted for tape instead of the supplied tape/velco circles so I could find that perfect spot before using them for a permanent placement. It fell behind my TV, being cradled by different wires (TV, ps3) and I get perfect reception :) Play around with your placements. It takes patience, but once you find that area, it'll be nice seeing the available channels without paying. I ended up ordering this model and to my amazement, I get NBC for the Olympics. Yes, it is delayed 6.5 hours (#NBCsucks is all that neds to be said here), but it beats paying and being restricted to my pc. The Thin Leaf's location? It was above my TV, one night it must have fallen as I opted for tape instead of the supplied tape/velco circles so I could find that perfect spot before using them for a permanent placement. It fell behind my TV, being cradled by different wires (TV, ps3) and I get perfect reception :) Play around with your placements. It takes patience, but once you find that... » Read More I ended up ordering this model and to my amazement, I get NBC for the Olympics. Yes, it is delayed 6.5 hours (#NBCsucks is all that neds to be said here), but it beats paying and being restricted to my pc. The Thin Leaf's location? It was above my TV, one night it must have fallen as I opted for tape instead of the supplied tape/velco circles so I could find that perfect spot before using them for a permanent placement. It fell behind my TV, being cradled by different wires (TV, ps3) and I get perfect reception :) Play around with your placements. It takes patience, but once you find that area, it'll be nice seeing the available channels without paying. « Show Less
1141582
Hello Sharon. If you will place your order on our website we will be glad to deliver inside. However, if you want the white glove delivery please add white glove delivery for 2 pieces at the bottom of the product page before adding it to your shopping cart. LINK TO PLACE YOUR ORDER: https://www.toscanahomeinteriors.com/product_info.php?products_id=1497
353274
i order a game from amazon and yeah when it arrive the case broke lol.i don't mind since all i care is the game itself in working condition.case don't mean anything to me as long as i can play the game.i have order big TV such as Sony Bravia LCD HDTV 52" and amazon sure pack pretty good and safe so i don't know.i think amazon try to be careful with huge item, but little item like camera and games, i think they just throw it.sometime they will come in perfect condition, sometime they will come and the case would broke.