I took my chair out to use it and one side of the sunshade is unattached. I am not having any luck reattaching it. Do you have suggestions?
372907
Sorry. I ordered 8 of these and not one has had that problem. Maybe you could take a picture of the attachment sites and ask the manufacturer? This a wonderful chaise and inexpensive/ I'm sorry you're having problems. marytruland@gmail.com
1554311
The pull-out view finder is small and not much shielding from the sun. Can try adding a rubber eye cup. Google in YT and check out how it looks to you.
1376551
Dear Annie, I can confirm that the sunshade does need to sit over the canopy, you would not be able to use it unless the canopy is in place. I hope this helps with your enquiry. Kind Regards Sonia
2009008
I had the same problem. One side clicked into place. I found that to install or remove the back of the chair it is easier if you tilt the chair forward 90 degrees so that the back is parallel to the floor. You should be able to lift the bottom flap and see the two attachment points. I believe there is detent that you will have to press and release to get the right side to release if it has indeed clicked into place. I believe I pressed using a screwdriver to insure I didn't pinch a finger. If you get the right side to release the back should be much easier to see the attachment points to align both sides when the chair is tilted as I've described. I had the same problem. One side clicked into place. I found that to install or remove the back of the chair it is easier if you tilt the chair forward 90 degrees so that the back is parallel to the floor. You should be able to lift the bottom flap and see the two attachment points. I believe there is detent that you will have to press and release to get the right side to release if it has indeed clicked into place. I believe I pressed using a screwdriver to insure I didn't pinch a finger. If you get the right side to release the back should be much easier to see the attachment points to... » Read More I had the same problem. One side clicked into place. I found that to install or remove the back of the chair it is easier if you tilt the chair forward 90 degrees so that the back is parallel to the floor. You should be able to lift the bottom flap and see the two attachment points. I believe there is detent that you will have to press and release to get the right side to release if it has indeed clicked into place. I believe I pressed using a screwdriver to insure I didn't pinch a finger. If you get the right side to release the back should be much easier to see the attachment points to align both sides when the chair is tilted as I've described. « Show Less
1774527
I have this chair and do not have this issue. You may want to contact company.
289796
I had that same issue and struggled to try to attach it and never did get it on the way it should be; but I did get some nasty looking scraps on my hands from the metal under the seat. I left it as I positioned it and the cover has stayed on okay. I hope this helps.
1455781
Hi. I am not sure. Funny you asked this because I had received one broken the first delivery. The top shade was broken also. I think maybe try normande directly or a store like home.aybe amazon could direct you too.
1369165
You don't need to assemble it. Just remove the strap holding it tight and unfold it. Try pushing outward against the armrests.
940448
There should be a couple plastic robes that are attached by straps. You tuck those between the seat and back rest. That is how the one I have works.
1820359
Never done this myself, but try putting the poor guy in the sunlight for several hours and see if it renews it. These are so great, if one is ruined it is worth it to replace, then you'll have a spare. I love mine and recommend to anyone I can.
2184453
Never had the problem. Could one side of the Joovy be damaged?Did you try switching the Chicci to the other side to test whether it is the seat or the frame.
554393
Problem with shade is the stick-um let go shortly after being installed. The shade was supposed to fit the windshield of our vehicle, but does not. As far as the guarantee is concerned - I do not know.
1624004
You have to buy sunshade separately. I can't answer the second part of your question.
1626087
thanks Nadine for your comment. I never fixed the chair. I gave it away to a friend, hopping that she can fix it and use it.
387955
Yes. There is Velcro under the front two posts that helps hold the sunshade on to the float. The back two posts are completely attached though so the sunshade cannot be removed.
863280
it's delivered in a big box to your driveway. It wasn't broken so didn't need to be fixed. If it were, I'm sure Amazon would send a replacement. We ordered a chair that was crooked and they did in fact send a replacement.
559766
We found a U tube video that told how to replace them without removing the seats. I don't remember the name of the video, however it worked well. Sorry