The first time I used this, it all fit together and opened just fine. Today, the second time, the top part will NOT open! Driving me crazy. Any hints?
86115
One thing that you need to make sure of is that the wires/strings that hold clothes didn't get tangled. If one of the wires is crossed, it won't allow the dryer to expand correctly. That has happened to me a couple of times. It is easy to fix if that is the problem. Just open it up as much as you can (in my experience, that is a few inches) and look at all the wires to see how they are hanging. With a little work you can untangle it if that is the issue. Good luck!
1227680
Same thing happened to me...twice. They sent me a replacement the first time. Now I'll try the super glue method. I love the way it works aside from the breaking.
1395757
Hmmm. It should just close when you do that. Try taking the top off and messing with it to see if it closes that way. If that doesn't work, you might have gotten a defective cap.
2207255
Sorry I did not have any trouble opening it by just pulling up on it. I suggest instead of breaking it just returning it to Amazon or going online to Sylvania and get the manual if its posted and see how it opens. My wife and I shared it on a flight last week and it worked fine.
865402
Lol!!! Yours was probably dried out. I just slid my fingernail in the lid opening and pop it right up
1160080
I have gone through hundreds and this has never happened. Have you tried cleaning the unit? Maybe the piece that punctures is no longer as sharp and clogged, which will put undue pressure upon opening.
674719
I had a dickens of a time getting it to close as well. I had to eventually, but mindfully paying attention and pushed them together with a little bit of force. They are hard to open too. I would say I hate the aggravation of that immensely, however, that also means it isn't going to give easily if dropped!
1273003
Yes. I have issues getting the top to stay on and then opening it. I am not happy with it.
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
324543
You just gotta keep twisting it and it will pop open. I had the difficult time trying to open it as well. :) hope this helps.
1038983
It flips open very easily...if it will not open then try the other side. It doesn't snap, just opens & closes.
2257664
I have a couple of different types of these. This one is a little stiff to open. Some of them you have to press down on the cover while turning to open it. Try that. If it doesn't work I'll get mine in hand and talk you through it.
1103379
I have the same problem. The rubber gasket on the lid expands causing it to jam up when you try to screw it on. unfortunately they don't just sell the replacement gaskets, you have to buy a new lid.I bought a replacement lid for mine and I rotate between the two and that helps. I'll use one lid for a couple weeks until it starts getting tight and then I'll switch to the other lid. This gives the rubber gasket on the lid not in use time to shrink back down to normal size.
1647636
I read the previous answers but couldn't figure out to open it. My husband did. Wish I could post a photo showing it off/open & on/closed. The entire top that flares out (a darker plastic piece) comes off. Use your thumbs to push it up & off. Don't use a tool like I did! I broke off a small chunk trying to pry it open.
1012616
Bummer! Mine just opened right up, but when I close it, I have to twist firmly to get it to "click" all the way closed. I have a trick I use when I can't get a jar open-maybe it will work for this: hold the container upside down, and smack it sharply on the counter top. You may have to do it a couple of times, but it always works on jars! Just make sure you keep it level, so you don't break the container...good luck & sorry I couldn't help more...
2062405
I had a difficult time getting it open the first time too. Try giving it a slight twist rather than pulling it straight off. It's still rather tight, but does come off better now.
596198
Mine worked fine, plugged it in and it worked. How about this (I'm no expert, just troubleshooting) make sure all parts are assembled properly and make sure your top lid is locked down securely. If u have followed all directions according to manual you may have to return for new one. Hope this helps :-)