Are there suppose to be 5 tiny puncture marks in on the inner paper seal after you remove to outer plastic seal and lid?
83872
No puncture marks should be present.. If you haven't removed the inner paper seal, I'd take pictures and send it back to Amazon for a replacement.
83873
I don't know. But I do know that I was very disappointed in this product. Hope you like it better than I did...
83874
That sounds sketchy...I think I would have noticed that. Id do a return as damaged and have them replace it
738065
I don't have that problem. But I remember reading about it in reddit . com and an easy fix. Forgot what it was. Did you remember to remove the thin plastic protection stickers? On the inside? Also, wipe it clean and see if that helps.
1601798
I dont think it is normal, but i hear this particular item has this flaw compared to other models. I started to double check the rubber ring and the lid for any food debris left, and normally the leaking didnt happen. Hope you try that.
2061028
That happened to me a couple of times. I found that if you simply press down lightly on the front when you press start it'll create that vacuum seal.
1070369
The inner seal seems to be the usual "rubber" seal. I don't know, because they do not say. I would guess that it is a man made material, just because real rubber is not used much any more. The seal does seem to be the usual seal that you would see in any lid with a seal.
1405529
The item does not have an outer seal but should have an inner seal under the lid.
1071924
It isn't fixable, toss it. This has happened to me with the numerous seal a meals I have purchased. It always seems to happen a little over a year after purchase, just beyond the warranty! But for the price I always buy this brand as I have tried others and they are even worse!
1070368
The inner seal seems to be the usual "rubber" seal. I don't know, because they do not say. I would guess that it is a man made material, just because real rubber is not used much any more.The seal does seem to be the usual seal that you would see in any lid with a seal.
801882
Yes, there is a thin seal on the inside of the lid. It doesn't cover all the lid.
334644
Yes. The smaller bags have held their seal longer, but I've generally been having the same issue. It doesn't look like the bags have any punctures or tears, so the problem is either in the valve, or the seal -- the seal itself is not very well-designed, as you keep it very flat to prevent any creases in the seal (which make be a source of leaks). There is a "pincher" tool to help straighten out the seal, but it's not really effective -- a zip-top may have been better. All in all, I would not buy this product again.
54029
Make sure the inside of lid(white plastic) has not become dirty. I accidently swiped mine with a pen one time and it shows up on come copies, even after scrubbing the mark. Could use a cleaning/whitening product if it appears dingy. Good luck with the support group, I am still trying to find out if I can view a fax(s) I have sent. My old HP printer kept the log and let me access, view or print whatever I had sent. Nice option, no so much with this new one.
396116
This is not normal. When I purchased mines, it came with the aluninum protective seal on it. Which seller did you buy it from? Contact them and let them know about your concern.
680928
There is a groove on the inside. It wasn't really problematic when cleaning it except that I had pay a little more attention to it.
728154
mine did not have the seal broken. there was no manual. the company website also has no answers. the keyboard works well, at least for me. hope this helped.
1883480
There is a thin rubber gasket around the lids, this makes the seal very secure. I have had the canisters for several months and have no problem.
1277771
I would think the manufacturer would have the answer. I gave it away so I can't look on the bottom to see if there is any marking. Sorry I cannot help you. Curious as to why you are interested in that.
88277
I had a box from years back, and it used to come just inside the box like macaroni. I don't remember whether there was an inside seal, but I certainly did not have tapioca all over the outside on this new batch. I opened the boxes and poured them into a sealed canister for easy use (because boxes don't pour well), so I can't help there---just do not remember. However, it sounds like one or more of your boxes was not well sealed or had a breach, and I would not be comfortable with that until I checked them all & found which one.