Just got the disc, not able to inflate with pump provided (wrong tip?, looks like the disc requires needle tip pump). Any suggestions? thanks
79570
I am in the same boat. Mine came a bit inflated but not enough to use. Trying to inflate with pump (not provided) I don't feel much progress is happening.
79571
when we received ours, it was not necessary to be inflated (already done). However, I was not aware that it would come inflated already, so I'd purchased a needle tip pump when I ordered it.
79572
Mine came with a needle tip - you can easily buy them in any hardware store - same as used for basketball inflation.
612541
Sorry to hear that. We have not had a chance to inflate ours. We will in a few weeks. Check in again by end of May.
1905985
Mine is playing having the same problem intermittently. Some play and some don't. My husband, the engineer, suggests cleaning the lens that reads the disc, as over time it may become dirty. He would use rubbing alcohol on a Q-tip. We have not yet tried this, but if it works, it's a cheap solution.
1860576
I had the same problem when i first tried to inflate the pillow. Make sure the plug is dry before you try to close it + try to push it completely inside the pillow. Somehow it stopped popping up after a few attempts and now works fine.
380646
I would return it for a replacement if you have any concerns with the product. Mine was stuck for a moment at the "zero" mark, but using it for a while eventually got it to "unstick". I don't think my situation was the same as yours though, because I think my issue was simply the needle just not responding. I have heard of the needle getting stuck. Google a solution, or return for a replacement. Hope that helps.
333380
@Appootka, it is an impossiblity for the disc to rejuvenate with water. A physical impossibility. I also have ddd and spond, spurs...and more. ou are right that the hang up works, but it is only temp relief. however, continued use has turned around many people's problems...so it's up to the individual. traction devices (insurance paid) that you inflate seem to do the trick separating the discs as well. The Saunders traction device that you lay on the floor is a piece of s---!
2175472
I've received my bottle of hyaluronic acid with screw top cap and the a pump. I put on the pump which fits perfectly. However, no matter what I do, I cannot the the plunger to pump up and down. It is stuck in the down position. Anyone have any advice to get it to work.
930750
You are missing a plug. It comes with two. A hand held air pump will inflate it.
2076112
Because I was in a hurry to use it, I just did it by mouth and quickly capped it so I didn't have this problem. Maybe it is more difficult if you inflate it with a needle?! I'm over 70 so it was a little difficult for me to get on initially but once I found out how it works for me I no longer have that problem.
1038838
I never bought it with the pump. When I do buy a product with a pump, sometimes I would have the same problem. Did you try pushing it down while turning it to the direction to open? I hope this helps. If you tried everything, then it could be the pump that is defective. I've had that happen too.
1296867
The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will work. The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will... » Read More The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will work. « Show Less
1148329
I had no problem putting air to the tires by using a regular hand pump. Perhaps you might want to check the pump? Make sure the pump head is inserted fully to the tire's valve
1004820
Came with ear-plug (small size listening device). Problem was not the ear-plug. Installed disc into the place, and closed lid, then making a scretching noise. Evidently the disc is hitting to body of the unit. I have tried several other discs and makes no difference. By the way, I have returned the unit and no replacement unit come to me yet.
1260783
Hi I bought mine just before a camping trip --It inflates with the separate air blower that takes 4 D size battery's --I had one that had the pump built in and it would go soft halfway through the nite --Enjoy ---Rog
1367631
Ours came inflated to the correct pressure. You can pump it up with a standard inflating needle and pump.
744848
What we wound up doing was use duct tape to secure the little plastic tip (that came with the useless little pump) to the air compressor we use to inflate our bicycle tires. I love the BOSU and use it daily but it is a pain to find a way to inflate it! My only complaint!
1418971
I have no problem with my unit. Are you moving around a lot when it is inflating? That will abort it. Also do you have the owners manual. It may help.