Not correct battery? Is there any way I can fix this without bothering to send it back?
63719
Ditto - this is a counterfeit battery. I compared the holograms and they are different and the label looks like it was applied by hand.
1990679
I no longer have my unit, but if I remember correctly, the battery is NOT user-serviceable. At least that is what the instruction manual stated.
2198023
screw bottom off. put battery in. screw bottom back on. if it works, hooray. if not, try flipping the battery. battery should be 50% or newer to get the best experience. if it still doesn't work, you may have an d.o.a... contact your seller.
1824759
Check the battery being replaced model number and compare. Thats what I did, also check the available pictures to compare them physically. Last thing, google it.
1619133
Bring the burned out battery to any electronics store and just let the sales rep know that that one is burnt out and that you want the same battery. The battery on my model is still good.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
2125573
Mind did the same thing it is broken. You need to return it iand either get a new one or get your money back your battery pack is not working right
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
2028840
The battery fits perfectly, however, it is not holding it's charge. What should I do?
2195006
Did you purchase the correct battery? I bought this one because it was exactly the same one the was in my laptop. I have had no problem with it at all. I kind of agree with the other person that you might have the wrong battery.
1581747
check the battery in YOUR phone / user manual / web site for correct battery model number
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
1127517
I had a similar problem. It turns out I had the wrong battery for this product. Still, I'd contact the seller for assistance. They are very helpful
105216
Contact the company and give them the serial number on the inside of your phone and under the battery. When I got the wrong battery, they called me and did this. Then they sent me the correct battery....so it worked out great. Did not have to pay the guessing game. The company was very very helpful in trying to correct this. Yes, I would buy from them again.
1356786
It is a built in Lithium battery. So, I'm assuming no way to replace it.They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working.That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper.Probably will not send it back. (This is their idea of a guarantee, I guess.)
1681254
Hmm.Nope that doesn't sound right. I bought mine months ago but it was flat like a normal battery should be. I would contact the seller and let them know?
1180892
I don't have any issues like that with my battery.. I'd see if the seller would replace it with a new one