just received this speaker and it paired instantly with my samsung phone, my iPad mini with retna display will not pair, any help?
49811
Dear Tomme, Thank you for question. Can you turn off your SAMSUNG phone Bluetooth and clear up your other pairing history to have a retry? If not working, please contact us by service@mocreo.com with your question and Amazon order ID. Thanks.
1479668
Try going to Settings, Bluetooth, Click connect on Speaker ` It should then connect.
51958
Speaker turned on? Check the battery indicator on the opposite end....hold button-white light good, blue light needs to charge. Speaker may not connect if it's battery is low.Next on the iPad, go to SETTINGS-BLUETOOTH. the Braven should be on the menu.... Touch to connect.On the speaker, press the + volume button till the unit beeps.... That indicates max volume. Also check that the volume on iPad is not set to mute. If that doesn't work, I got nuthin.
602959
I have had the same problem. LuguLake seems to have very good customer service and they have offered a refund if I ship my speaker back to them. But I've decided to keep it as an iPad stand even though the speaker does not work. Apparently the device is not fully compatible with apple products.
2129165
Try this:1. Power off the headphones2. On the iPad Mini, go to Settings, Bluetooth3. Power on the headphones, continue holding the button until the light blinks red and blue (pairing mode)4. The headphones will appear under Bluetooth as PLT_BBTGO2, tap it to pair5. Once the pairing is complete, the status will show as "Connected"I just tried this on my iPhone running IOS7 and it worked perfectly, should work the same for an iPad. Give it a try with these instructions.
906782
Make sure your mirror is all the way in the base no matter what device you're using. We've already had ours connected to the Mini with Retina Display and the iPad Air. Update: We were able to connect to Bluetooth on any device, but the face recognition would not work on the Air or the Mini with Retina Display. We used my wife's iPad 2 for her work and all works well. I hope there's an app update soon to address these issues.
1042184
Hi Lila, Mine worked perfectly. I followed the instructions on how to pair it and it completed the pair process with no problems.
1920308
I think that these can only be "paired" with one device. Meaning if you want to pair it with the iPad Mini you need to make it "forget" the android phone. It was one of the features that I didn't think was awesome as well. I ended up with the Jawbone ICON HD earpiece which has some advantages and disadvantages over these. Dig around in the settings and see if you can see where it is "paired", but at a minimum at least Un-Pair it from your Android Phone manually within your Android Phone settings then try pairing it with the iPad.
223062
Not sure why it didn't work, on Bluetooth setting and in discoverable mode for my phone. Then with the speaker on I pressed the Bluetooth button and it paired easily. I have my iPhone and iPad connected with it. I have others connected to it at work, iPhone and android based phones. Try holding the Bluetooth button down a few seconds while your device is in discoverable mode. Other than that I don't have any other suggestions. Maybe another buyer could help?
716914
I was unable to pair mine and had to return it. Amazon has temporarily stopped selling this to investigate whether or not it is deffective. I would return it if I were you.
253523
Hello how are you? is very easy you just have to press the on/off button for like 10 seconds or until you hear first power on and the you will hear pairing then you let the button go and look on your device for the speaker to pairing it. and the sound is very good for a small speaker let me know if that help ok.
1028432
You have to make sure your bluetooth is turned on on your Ipad. Make sure you scan and connect for device. If it does not connect right away, turn off speaker and then turn back on again. And make sure the speaker is charged. It's got about a 4-6 hr life if used constantly. It took me a couple tries to get it to connect but once it did it works great. Or as a previous person posted, you can also connect it like you would an earbud, but then you are limited to cord distance. I've had my speaker in the other room from where my pad was located. Works great. Hope you get it to work. :)
51957
Speaker turned on? Check the battery indicator on the opposite end....hold button-white light good, blue light needs to charge. Speaker may not connect if it's battery is low. Next on the iPad, go to SETTINGS-BLUETOOTH. the Braven should be on the menu.... Touch to connect. On the speaker, press the + volume button till the unit beeps.... That indicates max volume. Also check that the volume on iPad is not set to mute. If that doesn't work, I got nuthin.
503249
Sorry that is happpening. Yet to happen to me. Might try to re-pair to computer, and also try it with another device to confirm that it is not the computer. Hope this helps
51956
Hi. After you go to settings and bluetooth. Turn on the speaker. Hold the button for pairing about 15 seconds. If it shows not connected press that on the IPad. It may take a few times. Be careful with the on/off switch. They break real easy. I have had to have mine replaced more than I wanted. Now I have the turquoise BRV1. It has a different switch. But I did buy a Bose as well. Braven sound is not bad. If you have any questions let me know. Good luck and Merry Christmas!
621508
I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the... » Read More I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. « Show Less
835086
Mine is the same way whenever I try to pair it to my iPhone 5 or iPad mini. It takes an incredibly long time to reset the connection every time I want to use the speaker. Not worth it.