How can I use my warranty. My battery died after only a month and I didn't realize it had a warranty.
75898
Either contact the seller or the manufacturer for free replacement. One month doesn't require warranty - that is fraudulent defect. In Maine we have 4 year warranty. If you bought with credit card you can contest via them and get you money back immediately and really get the seller's attention!
1406451
I believe the warranty is for 1 year. I had this battery for a week and it only lasted about an hour. I notified Anker of the problem and asked for a refund. They emailed me a return label to send the battery back. I just put it in the mail yesterday so I haven't received the refund yet. I would recommend you contact Anker to let them know of the problem.
516700
I was going to buy this battery but decided against it because (a) there is no stated warranty and (b) no way to ask the vendor what their warranty is. This seems odd to me. When something seems odd like this, I stay away from the product and the vendor.
552367
There is a sticker on the battery indicating the month and year of manufacture but you won't know until the battery is received. The four batteries I received were only 3 months old and the warranty does not begin until the date of sale. You'll have to contact the seller if you are really concerned.
249393
I had the same problem. I went to another site and got a better battery for half the price. Still no response about my refund. Good luck
1238571
My experience with Amazon's warranty of products has been quite good. I had no occasion to call on them for warranty of the Optima battery. I suggest directing the question to Amazon's customer support. My experience with them has always been terrific.
694502
if it is doesn't work, you can return it, there is a a warranty in the package when you get the battery, unless you bought it from another seller other than Anker.
2010787
I ordered this from amazon, and I drove through too much water and fried it. I took it to Pepboys, they checked the sticker on top and have me a new battery. I'm not sure the length of the warranty.
58936
you can't until the warranty runs out....I think its 90 days....don't quote me.
713133
If you purchased the item from an authorized dealer, like we are, then there is a warranty on the item and ChatterBox will replace the battery. You can also contact ChatterBox to discuss options if the warranty has expired or if you have purchased from a non-authorized dealer. http://www.chatterboxusa.com/
1130963
Worx won't warranty the battery. Mine came completely dead. Could not recharge it nor get warranty.
171203
I bought and installed this battery. It is to the original battery and so far works like it's supposed to. Don't know about a warranty. I didn't read any of the package info. Who has time?
1024348
No, there wasn't a warranty that I remember. The battery I bouught is still working well for me. There is some reduction in life from when it was new, but I am satisfied. I can watch a full screen movie on a charge, but after thY its dead. Doing lighter activities I get about 3 hours out of a charge still. I think I bought mine about 2 years ago...
625887
I have not had to use the warranty. But before buying the battery I did call the Shorai customer service number to ask kind of nutty question about whether the battery had a issue with overheating like the batteries on the Boeing 787 (They were lithium batteries too). They assured me there was different materials used. I also asked about warranty issues and the woman said that a problem battery should be returned to Shorai with the original purchase receipt.
925733
My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be... » Read More My battery did not charge properly from the beginning, but failed to contact company before warranty expired, which was my error. They sent a link for a replacement battery but the cost with shipping is over half the price of the unit. Since the unit did not charge ever charge properly, I am hesitant to throw good money after bad, with the "hope" that the battery is the only problem. The other brand I purchased at the time worked beautifully from the start and is still going strong. If anyone has a link for a replacement battery with reasonable shipping charges, I would be interested. Otherwise, will toss this and buy another brand that works from the start and continues working. Thank you. « Show Less
1340420
If you didn't purchase an additional warranty from the seller you're going to have to contact the manufacturer directly and that maybe tough as the product is discontinued. But is goggle their contact info and try anyway. And you'll need your receipt.
1048912
Mine broke and they refunded my money no problem. Not sure of the warranty. The battery charged in about right hours. I ran it for 20 minutes and when i came back to it two weeks later it was still fully charged.