puged it in and got a blue light and now nothing.hooked up to my dsl 7.1mbps
83876
Unplug the box hold the menu key down and plug the box back in still holding the menu key until you get a bios screen, select factory default, when finished do save and exit and it will reboot. When it comes back up to inner portal set all the settings and you should be okay
1014046
This was not my experience. Return it as DOA. Amazon should stand behind you.
1186208
It sounds like either a bad connection, or there's a problem with the rheostat. I would unplug the unit, remove the bulb and try to reseat it. If that doesn't work, try a different bulb. If that doesn't work, try leaving the light on at half strength and see what happens.
2242481
With the battery in the modem, I would unplug the power cord and see if the 'Power' light is still lit. Hope this is helpful.
1123271
once this happened to me..did you try plugging to other sockets? we had some problem with the socket..
846516
Check your connection n make sure u have them in right order if not light will not come on
519123
The manual that came with my device didn't seem to provide enough details about the states of the Link light. I think the color coding was correctly described above - mine lit up blue when connected to gigabit ethernet (a Macbook), and amber when connected to 10/100 (a WRT54G). Mine also seems to flash constantly, whether or not there's really any data going out, so I'm not sure what that's about.
1304408
I didn't. I just plugged and it worked. I think this is the way newer operating systems work. I remember older OS you had to download the latest drivers to get it to work.
2235715
Probably need to check with your isp to see if you've got a connection approved/set up or if it works on their system. If the modem doesn't turn on or get power at all, you may have to return it because it may be defective.
1687219
If the internet goes down the blue internet light on the base will not be on. There have been times when my power goes out that I have had to restart my base by unplugging and waiting 1 minute before plugging back in. You can do this right from the base.
388624
Send it back, if its working at all means you wired it right. Probably has a bad timer motor.
2100049
Mine does the same thing, showing only the blue SA-CD light, the blue MultiChannel light, and the interior blue light, for about 5 seconds, then turns itself off. Did you get it fixed ? What was the problem ?Thanks ! Mine is under warranty, but I'm contemplating having it fixed locally.
485904
Mike just had repair guy tell me my blue led is gone. Was your tv no picture at all when it was down for blue led issue. Just wondering if mine might be more than the blue led bulb.
640104
mine isn't going on either and doesn't seem to b working. no lights are on and nothing is happening. bummer.
881711
I would try a different input, such as a component cable. Something like that happened to my other TV. My house was struck by lightening and it traveled through the TV cable. Destroyed the cable box and the HDMI ports on my TV. It's the only thing I can think of, other than a repairman.
1229989
Sorry, no any idea unless your router is too far from the TV or perhaps try tightening all the cable/router/STB/TV connections.
1988860
Did u watch a you tube tutorial on installing it? And double check connections? Mine started after install but it took the computer thru all sorts of blue screens like a foreign object had been implanted and was leaching off the system.