Is anyone else having a problem where the mouse is interrupting with their wifi? When I use it in my MacBook, all of a sudden I lose wifi connection.
66968
Same with me on my PC. When I use this mouse, I lose my wifi. I unplug the mouse - wifi connects. Plug in the mouse - wifi disconnects ...
66969
Well now we know where our issues may be coming from. Never would have considered the mouse. We are constantly resetting our wifi each morning.
66970
no but my mouse don't respond very well now had to click hard to get something open
1971514
One thing I notice is that the mouse seems to become unresponsive after a set period of time. However, all I have to do is perform a left click and it comes back online. I have rarely (if not never?) had a problem where I need to pull the USB receiver out of the computer to get it to work again.
858214
This is probably because the shotty wiring in the mouse and it not fully connecting. You can file a complaint and easily get another one. Unfortunately no matter what you do you won't be getting your money back though.
1936628
Mouse pointer is stable with both of M525 mouses I have. I'd try on solid surface on another computer and send for repair if it still creeps.
1174880
Sounds like it might be a reception problem with the usb receiver and your mouse. Make sure you don't have other device causing the issue. Also try simply turning the mouse off then on again. I've had this fix some issues. Also remove and reinsert the usb receiver will sometimes fix issues.
1867683
Most Wifi runs on 2.4Ghz signal, the same one that this mouse runs on. Sometimes this can cause interference. You can try plugging the USB receiver in on a different side of your computer (further from the wifi antennas in your PC). Also, some computers and wifi routers have the ability to output/recieve in 5 Ghz, a different range than your mouse transmits in. If you have that capability, you could switch your wifi to run in 5 Ghz and the problem would disappear.
1686198
Yes, I have also experienced this problem. The cursor goes haywire when plugged in. Sometimes worse than others.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
2150863
Every once in a while the mouse will "wander" or "drift". It's correctable by unplugging it then re-plugging it in to the USB port. I've not noticed any problems specifically with the scroll wheel. I've also never mapped any of the other buttons, so I can't say how well they work.
196152
CHange the sensitivity on the mouse pad, that's usually the cause of that problem, I have had the same laptop for 3 yrs now and I had to do it with this same model, problem solved. Or try and keep you hands away from the touchpad when typing. Its not a defective product, its defective typing b the owner basically. But if you change the built in mouse to be very slow it stops the problem, just too sensitive is all.
193654
IDK, but mine does the same. i have problems keeping the WIFI connected all the time. it drops even though the connection in strong or excellent. hate having to reconnect all the time.
1271502
Windows 8 sucks anyways....why would you waste your money in the first place?? that's your own fault. I've had this mouse for 2 years now for College, and I've never had problems with my Samsung Windows 7 Laptop. This includes using the mouse anywhere that has wifi, not just @ home. get a pc that works and MOST of all DONT use Windows 8. simple fix
955558
Did you follow the instructions and let it charge for 24 hours before first using it? I have my MBP set to "Better Battery Life" and sleep/turn off display after 15 minutes, in Energy Preferences. After watching 75 minutes of video over WI-FI on battery, and Bluetooth turned on for the mouse, I have about 30% battery life left. I don't think that's quite as good as the Apple battery when it's new, but I can live with it.
1673491
Works just fine with my MacBook Pro and Mavericks. The only thing that got me for a while is that moving the mouse does not wake it from sleep. But hitting any button (including the clear button at top next to the scroll wheel) does wake it and reconnects (quickly). The button click gets registered at the OS though.
501764
I have the same issue with random disconnects with Windows 8 and 8.1 - both with a Microsoft Bluetooth mouse and an HP Bluetooth mouse. It clearly is a problem with Windows 8. I even unchecked the option to allow the computer to turn the mouse off and it still happens. Both mice allow scrolling, but only in a limited way. If you scroll too fast it foes into a funky state where you have to move the mouse to move the screen. I've not fount a fix for that except to scroll slowly with the scroll wheel.
993317
I ordered this for Mac OS 10.4.8 before reading these messages. Is anyone using it on a Mac? Does it use a Logitech or third-party driver as mentioned above?
1275477
I have! It's extremely annoying. Any luck with fixing it? I bought my mouse in January 2014.