Having trouble attaching the vacuum attachments to the wand. The cuff at the base unscrews, but doesn't catch the attachments. Help?
77571
Loosen the cuff slightly by turning the left - no needed to remove the cuff just loosen slight then insert the attachment and tighten the cuff by turning to the right.
77572
Once you've unscrewed the cuff and fully inserted the attachment past the ring wrapping around the attachments nozzle, tightening the cuff isn't keeping the attachment in?
1548819
I have been having the same problem. I was thinking it was missing a part on the end of the nozzle that the attachments attach to, if that makes sense. Good to know others have got it to work. I'll keep trying.
1159644
I had this problem a short time after I bought this vacuum. I found that the base that the canister sits on had slid out a little and when I snapped the canister back into place there was a small gap between the hole in the canister where the dirt, etc. enter and the hole where the tube connects to the canister. Once I moved the base back into the correct spot and the gap was eliminated, the suction returned to full strength and has worked great since. Don't know if this is your problem, but it might be something to check.
760668
I think it's a screwed up design, I have to get a screwdriver and flip the lever underneath to let the handle down and hope you don't push it all the way back up or you will have to do it again.My vacuum guy is looking at mine to see if anything can be done to fix it.
112707
I would guess that if our attachments ever became loose, I would first see if I could address why....put a rubber band or something around the neck of the loose piece or maybe even duct tape. We haven't tried other brand attachments, but most on our regular vacuums are interchangeable. Sorry I cannot help you more!
2229410
I'm thinking you pulled it out way past the red mark on the cord and broke it. I did that to my vacuum cord, I had to put a pinch clothes pin on that. Sorry.
910851
i took sweeper all apart in attempt to fix this also i ended up breaking the vacuum and it was just over 1 year old. I was very careful it was a mess i broke a piece and still never regained full suction. I went out and bought a shark professional vacuum
2007811
If you havent already figured it out: The hose has a 'nipple' close to where it piviots. It protrudes out facing the bottom. The click that you hear is the nipple snapping into place. So the idea is to lift the vacuum hose up so the nipple 'exits' it's 'housing' and pull out. Good luck.
1540209
Maybe you have a clog in the hose or maybe you should check the filter (there is a hidden filter I was unaware of in the bottom of the vacuum, to locate it look at the front of your vacuum just under the dust bin you will see a vented area, look for a clip to open the vent and the filter is right there. Otherwise I would say maybe you have a hole in your hose? Hope this helps. Good luck.
1285175
I find that only happens when I pull the vacuum back and bump it with my knee, so I just try to be mindful not to tap it and I don't have issues. If that doesn't help, perhaps the button that holds it in place is worn and you need a replacement handle, I can't imagine it being very expensive. It may be free if your vacuum is still covered on warranty.
1633189
Haven't encountered this problem. Our vacuum is working just fine. Might want to try cust. support.
239287
Check all the attachments, but if there is no suction then it's an equipment error. Needs to be sent back
1741176
Mine has a plastic twist nut that screws onto the wand. If your plastic twist connection has the threads then it may be the same as mine and works. The wand brass end is threaded and attaches to a similarly threaded nut (mine is a plastic nut)
877604
You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take... » Read More You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. « Show Less
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
2076537
If you are talking about the main hose that has the crevice tool fitting on it, it is a left handed thread. Tighten by turning it counter clockwise. Maybe try some silicone or soft glue. It is one of the flaws of this vacuum. And honestly, frustrating..
28367
Hi Kev, I went trough that ordeal my suggestion get a pair of rubber gloves (like the ones nurses use) and pull on the hose the gloves will provide the necessary grip. Kev if that does not work use pliers and twist while pulling slowly to prevent damage to the plastic ring around the hose.