Did anyone else have a problem getting the scoop w/coffee and handle into its correct position? Maybe it just takes time to loosen up?
55254
Don't put too much coffee in the puck - Make sure handle fits without coffee first just to check fit -
55255
YES!! for the first week or 2 only. Now,it is smooth,one handed.I was really frustrated at first, but it gave in easily and I am very pleased with all aspects of it's performance.
55256
Sometimes it is too full, it should fit tight tho. We had many other problems.
55257
Yes it takes getting used to. Not poor design just new and tight. However, my group handle did break in half which was from hitting the grounds out on the side of the sink too often. So use caution its a bit less sturdy than your large espresso machine groups.
55258
Not me. It has to be at about a 45deg angle to the base, and then turned to 90/perpendicular. The lugs should tighten easily.
55259
It is tight to start with, loosens a bit over time... It should never be really loose as it has to hold quite a bit of pressure. Also, never open it immediately after (or during) brewing as you could be injured (read the manual for more on that).
55260
True re filling puck with coffee. However, I found I had to put a fair amount of pressure to the handle to get it 90 degrees. So be sure to apply plenty of pressure once you are sure it is in the right position, which should be clear enough. It works fine--two years after I bought it. Enjoy.
1001218
I hate mine because you have to hold the receptacle for the coffee or it Blows off. I've set it aside to give away. bought another from Amazon calledCapresso and I love it and bought two for gifts.
878197
I have that same problem!!! I had descaled it, and 'cleaned' the machine parts with a paperclip (per instructions by rep on phone) and I still got short-cupped. I talked to the company a few days ago and complained, so they thought it could be a 'faulty k-cup holder' and they sent me a replacement. Well I put it in, and now my machine does NOT work at all! I called the company and they think the machine could be defective and are sending me out a new one. I hope THIS new one works!!!!
647572
I unscrew the lid until the coffee can flow fairly freely, but I hold the lid on while I pour, because I have to unscrew it to the point that it can fall off, resulting in coffee all over. (Definitely not the result you're looking for).
272627
This is the same amount of time I think I've had mind. For about the same amount of time, mine also will clog, or get stuck in the top of the little cup holder. My work around is to take the compartment out (the whole receptor clear thing) with the pod still in and then I poke through the hole with the back of the little brush that came with it and scrape the top of the plastic thing, the coffee falls into the pod. I have also noticed I have to grind it at 1, but I assumed this was the new coffee I have been buying.
773645
I have the same issue. I use one cup more than the other 3 and after one month of usage the metal handle popped off. I tried to put it back but it would not stay on. I'm trying to contact the seller but I don't know how to?
1107970
Regular ground coffee works good. Take out plunger...put in coffee...( I use 4 scoops ) ....carefully pour in hot water up to the top chrome of the handle...... replace plunger pushing down halfway then pull back up to top of water.....wait for coffee to steep.... 8 or so minutes....push plunger all the way down.....and pour into favorite mug. Enjoy !
2199125
Sometimes the back of mine gets sticky, when I have sugar or creamer in the mug; as well. It splashes onto the pressure lever. But it sounds as though the other two have your back. :)
439608
I do know that if you have the silver handle pushed DOWN and then'/try to push the coffee pod in it will bend and possibly break the middle! You handle has to be up, place the pod in then......Push down the handle to start the making!?
815684
I've never had a problem with any cup fitting, maybe make sure that you've pushed it all the way down?? Hope you figure it out
2059909
mine is always a little bit off center, never can get it just right, but it's not all the way around by the handle... that would be frustrating!
1241289
Hi,We like strong coffee so we use 3 heaping scoops, which each scoop holds 1/8th cup and haven't had an issue with that! I hope that helps.
1630317
Mine was tight too but I eventually got it off. Try wiggling it. My product was defective lower down the carafe so I returned it.
1580813
Try just turning the selector counter - clockwise. We always leave ours on strong and adjust the strength with the amount of coffee we put in.
343812
My son bought this for me and I love the idea but the cup that you put the pods in is so hard to pull out he could not do it. I really want to like it so he filed down the sides of the cup and smoothed it. It's much better now but I feel that he should not have had to do this. Has anyone else had this problem? I really don't want to have to return it or to spend more money to get a better one. I only have 1 cup a day and this is perfect for me.
928869
I had similar issue when I first got my machine. Adjust the grind to finer, adjust the water volume. However, I also found the strength to be inconsistent which appears to be oily beans not sliding freeling through the hopper. I regularly push the beans toward the end of hopper to get better consistency. I also use the bypass quite often, which is much more consistent. This also gives me the ability to change beans cup by cup, but defeats the purpose of a fully automatic coffee maker.
1845713
I have not found that to be an issue. You just have to tip it further over to get the last of the coffee strained through