The entire water tank compartment seems loosely seated on top of the steam cleaner. I am not talking about the upper and lower parts of the tank that lock together, I am referring to the entire tank itself. I do not hear the tank it snap into place. Is...
68566
I am not sure if it's normal or not but I have never had any issues with it. I just make sure to set it in the space, wiggle it around to make sure it's in there properly and then go about my cleaning. It's never come out, leaked, or done anything else I would be concerned with.
1439002
mine popped apart just above the main valve shortly after i installed it. it was relatively simple to fix, there's a little screw on the side (allen wrenchy thing i think), so i just popped it back in and tightened down the screw better. it hasn't happened since.
1247624
I only had my steamer like this one for a short time -- never actually used it because the lid did not fit properly. However, I did "play" with the parts quite a bit trying to get the parts to fit like they should. I think the bottoms of the baskets are designed to be removed. Is it possible that you have them reversed? That the one that doesn't go in easily should be in the other basket, since the baskets are slightly different in size? I'm guessing here, so that's the extent of my suggestion.
856259
This humidifier have to sit on a flat surfice due to it's method of producing the steam. Please make sure to put it on the flat surfice. If you have any further question, please contact to support@elliotdepot.com Thanks.
2001836
Mine is somewhat loose, but I think that might be part of the design to let some of the steam out. It really works great.
1082265
You need to make sure the air slit is not wet at all.. if it has any moisture in it the steam won't come out of the top.. the slit is different than where the steam comes out of, its under the top and on a side. Wipe it really well and assemble and try again.
1034741
Actually I found that if you always put in the steamer basket nothing gets spit out the top. Had a mess the one time I didn't use the steamer basket and since then absolutely nothing.
817695
Yes, I've had two of these steamer's over the years and the same problem exists - they redesign the unit once in awhile but they do not correct this problem. Best advice: turn the machine upside down, look again at the direction for securing, and gently work it until it goes in the right groove.
269961
I have purchased and installed 2 of these seats and have not had this problem. Once it is opened all the way, it should not close until you nudge it down. Was it installed too close to the tank?
159569
I had trouble with that too. You have to be very careful as the alignment of it very precise. If you don't do it exact you will hit the valve and it will release water. Do this just temporary. Put the whole thing on your kitchen counter top so that you can see it closer. Do this with no water in the tank just to practice. You will see what has to be lined up to keep from hitting the valve to soon.Practice putting the tank in place. This will let you see how precise you have to be to not hit the valve to soon. Now put the unit back on the floor and go thru the motions you just learned. You got to be patient. Hope this will help you. Al I had trouble with that too. You have to be very careful as the alignment of it very precise. If you don't do it exact you will hit the valve and it will release water. Do this just temporary. Put the whole thing on your kitchen counter top so that you can see it closer. Do this with no water in the tank just to practice. You will see what has to be lined up to keep from hitting the valve to soon.Practice putting the tank in place. This will let you see how precise you have to be to not hit the valve to soon. Now put the unit back on the floor and go thru the motions you just learned.... » Read More I had trouble with that too. You have to be very careful as the alignment of it very precise. If you don't do it exact you will hit the valve and it will release water. Do this just temporary. Put the whole thing on your kitchen counter top so that you can see it closer. Do this with no water in the tank just to practice. You will see what has to be lined up to keep from hitting the valve to soon.Practice putting the tank in place. This will let you see how precise you have to be to not hit the valve to soon. Now put the unit back on the floor and go thru the motions you just learned. You got to be patient. Hope this will help you. Al « Show Less
1659002
I just got mine a couple weeks ago and have used it 3 times. I do see and hear the steam when using it, it sounds like something might be wrong with yours.
2001835
mine does too, but if you look closer, there doesn't appear to leaking steam. working well.
2258748
Can just barely decipher your question. Tank sits on machine and is kept there by the weight of the water. Mine never moves if it is placed properly. I use mine frequently b/c I have pets. It's a lifesaver, especially during flea season. A great buy!
1074117
There are two parts to the seals on the clean water tank, the spring operated valves and the rubber seating seals. The spring operated valves close when the clean water tank is removed from the machine allowing the water and solution tanks to be filled. The seating seals around these valves are supposed to keep the liquids contained within the machine when the tank is installed. The spring valves can stick and may be prone to be held open by small particles such grit or plastic shards left by the factory. You can exercise the valves when the tank is off the machine and empty by pushing them gently up and down from below with finger. You might also try this with some water in the tank to test whether the spring valves seal. The seating seals around the valves on the bottom of the tank may be prone to collect dirt, tearing or folding. You can only really inspect them to ensure that they are clean and not folded up in some way. If the machine is new possibly there is some excess plastic left by the factory that needs removing. You should also make sure that the plates on the machine that the seating seals sit on are clean and not scratched. These plates are the flat round areas on the clean water tank shelf. Lastly, the tank must seated properly and be locked in place with the tank handle. This opens the spring valves and compresses the seating seals. If the tank is not placed correctly it is possible that the seating seals will not seal against the plates but the spring valves will be held open. Wiggling the tank slightly when its locked in place might fix that. In my case I had the opposite problem of the water valve not opening at all until I exercised it. This is not a recommendation since it is not mentioned in the manual but I suspect the seals may benefit from a light application of waterproof silicone grease such as you might use on kitchen faucet O rings.
1466301
I have this issue with mine. The handle doesn't lift high enough to lock it into place, so not only does the tank tend to fall out easily, it constantly drips and leaks. It didn't start until after the return date, so I still have the carpet cleaner and I still love it, aside from this annoying issue. I could probably order a replacement tank for it and solve the issue once and for all.
1578144
Steam does not come out if you are not pulling the trigger. The pad however is wet so getting it completely dry isn't really an option unless you put on a new pad. The other day I dropped the cleaner tank and didn't have an issue using it to help clean that up.
1965384
Nope, it's loose enough to allow steam to escape. If there was a rubber seal and the top sealed onto the bottom it could pop off when the contents became heated and was put under pressure. If you're looking for something that seals you're probably looking for a pressure cooker!