I was able to set up the white flags but as soon as I placed collar on my dog the device didn't work. No beep or shock. Any suggestions?
65904
I had this problem too! At the botton of the block or box with the prongs there is a clear circle. You will need a screwdriver or you could possibly move it with a fingernail. Turn it and it will activate the collar.
65905
jenny,yes re- synchronize and re-read the instructions but also call petsafe they will walk you through it too and they are very helpful too! hope that helps! we still love our collar and eil is still a yard stayer!
65906
We did not use the flags, my son set it up. He told me that you could set up a certain amount of area. We have had it for a few weeks and so far have had no problems. I do not remember it making any kinda of noise, but it works because our dog will not get to close to the fence.
2128586
Yes. Set the remote on dog 1 and turn on one shock collar. Make sure it beeps and is paired with dog 1. Next, change the remote to dog 2 then turn on shock collar two. Check to see if it beeps when dog 2 is selected. I marked the collars with a sharpie so I always pair the collars with the same frequency each time. I also use the same collar on a particular dog every time to help me not to shock the wrong dog. Very good product.
2208053
No each set of collars seems to work on different wave length. I have five little yappers and four of them, young ones, wear the collars. I have to use two different controls for them. Thank the lord I marked the collars to match the controllers or some one would be corrected when they were innocent. The number five dog is to old to change.
1905055
I returned mine. It did not work. The dog barked as bad as ever. I tried many angles, and settings.
739575
This issue is addressed in the use's manual. The collar has a built in motion sensor ad will go into sleep mode after few minutes if no movement from the dog or it's not in use to save the battery life. Shake the collar and it will turn back on. Remember, if all else fails, read the directions. Lol
1043857
The collar would work, with proper training.. you have to work with your dogs to make them understand that running off is unacceptable and what the consequences are. Our Doberman is very stubborn but knows that the warning beep function of the collar is the first warning and a disciplinary shock will come next. Usually the beep make him come running to our side.
2221582
Julie, we found the same thing with our collars. Didn't take us long to learn that you have to sync the collars every time they are charged. Not sure why they are designed that way but it wasn't a real big deal to us.
199206
I only bought one collar and it works great. I would send it back and ask for a replacement...most companies will replace it free of charge.
935417
If the lights are not blinking on the collars, make sure they are fully charged first. Then firmly press the power button on each collar. There will be an audible beep once they are turned on. This is how mine works; hope that helps.
969877
Yes. My dog barked once, I had it set to the mildest setting, -- she yelped in response to the shock. Did not bark again. Now I put it on her and do not even turn it on. Only need to use it when I go out and night, and she might bark. When the mailman comes, and I'm home, (I see his truck parked so I know he's coming) I'll put the collar on her (again) without turning it on ... she won't bark. My dog is a jack russel terrier
2151917
I just started by twisting it all the way closed and then i sat in a place that my dog couldn't see me so he didnt know i was there. I blew the whistle and adjusted it at the same time, slowly, until i saw him respond to it. You have to kind of play around with it to find the right adjustment which your dog will respond to. There's no one set way. You'll know you got it right when your dog lets you know it's bugging him.
2136754
You have to be in very close proximity to the collar with remote. Almost touching. Other than that, is the battery in the collar fully charged and is the remote battery old? If so change it out. Good Luck, sorry I cannot be of more help.
2103673
It should have came with a tester that allows you to put on the prongs. I would use that to see if it is working. I have a large dog and on 5 if she is needs reigned in quickly and running with focus #5 pretty much stops her in her tracks. One think I found if you have the collar to loose it will not be as effective and I found that it will not shock her. Hope this helps
1793441
Plug in the unit indoors and walk around yard holding collar (not by prongs) and wait until you hear a beep and drop a flag. Walk back into safe area until beeping stops. Repeat until you have the flags around the whole perimiter of the house to show the boundaries. Put collar on dog and start training (see instructions in online manual for training).
1932264
Not that I noticed. The collar was pretty useless with our dog. She was surprised the first few times and then nothing. She didn't seem to mind it and she continued to bark. She is a Sheppard/Bloodhound - born to bark.
1686229
Have no idea why it's not working. Ours is working fine. Both collar and controllet do need recharging from time to time.
1469794
I don't use the collar anymore and I would not recommend it to anyone. When the dog barks it omits a shock then the dog yelps b/c of the shock so the collar responds to the yelp as a bark (do to it being a vocal vibration) and shocks again. My poor Boxer barked and got shocked the yelped and got shock so he ran around the house and continued yelping and screaming so the collar just kept shocking. Poor guy . If you love your pup find a different method of training for bark control.