Why don't poles 8 and 9 fit together? (pole 9 is the "male" pole, and 8 is the "female" pole, put 9 into the bottom of 8)
57104
I'm not sure what the problem is. My husband put ours together with no problem.
57105
My 2 grandsons put it together ages 13 and 16, so i bet its a simple step that was missed,(like happens to all of us). Its worth the effort because mine has gotten a major beaten for almost a year and it is still like new.Good Luck
57106
Send it back. My bounce back lasted less than a year. No help from Champion
57107
It's been a while, but my vague recollection is that you need to slide the poles together "from the inside out". You may need to remove a cap from the end of the larger pole then slide the other/smaller diameter pole through that opening. Basically the smaller pole slides almost completely through the larger diameter pole. Anyhow that's my recollection and a can't confirm it first hand as the bounce back was purchased for my Grandkids and isn't readily available for perusal. Hope this suggestion is of help.
57108
My advice is to send it back. My Bounce back lasted less than a year before the springs started ripping thru their supports. Champion said tough luck. Find a different brand.
57109
I ran into a similar issue and then realized I had put it together backwards. Took it all apart and had it together and working in just a few minutes. I'd double check that everything is together the right way.
1651715
The large end of the pipe goes in the base, the small end in the head of the fan. The fit is really tight because there aren't any screws holding it together, it's just a press fit. You'll have to really push the parts together. Don't have the pole extended when you're pressing everything together, otherwise you might damage the mechanism to adjust height.
1618228
There are three poles that fit together, so it's adjustable in that you can use one pole fewer, but it's not possible to fine-tune the height.
2122512
The pole is comprised of two sections that fit together. The top one is 52.5 inches and the bottom half is 40.5 inches long.
1027567
The clip should lock the two poles together with the "point" of the pole facing the bottom. It sounds like the clip may be broken. I would return it for a new one.
2035871
Thank you Diane,It never occurred to me to take the pole off, but of course. (You can tell I just about never use that part) It makes a lot of sense, but I couldn't get it on. It seems to measure 1 1/4 inch, but it seems like if I was strong enough to force it in there, it would either break doing it or I would never be able to get it out. I can see how it should fit in there though. It will be very interesting to see what Dyson says, I have sent them an email and will post their answer here when I get it. Hopefully soon. Maybe I'm just not strong enough. I think I'll wait til tomorrow to see if I can get it on the other one that way.But thank you very much. Thank you Diane,It never occurred to me to take the pole off, but of course. (You can tell I just about never use that part) It makes a lot of sense, but I couldn't get it on. It seems to measure 1 1/4 inch, but it seems like if I was strong enough to force it in there, it would either break doing it or I would never be able to get it out. I can see how it should fit in there though. It will be very interesting to see what Dyson says, I have sent them an email and will post their answer here when I get it. Hopefully soon. Maybe I'm just not strong enough. I think I'll wait til... » Read More Thank you Diane,It never occurred to me to take the pole off, but of course. (You can tell I just about never use that part) It makes a lot of sense, but I couldn't get it on. It seems to measure 1 1/4 inch, but it seems like if I was strong enough to force it in there, it would either break doing it or I would never be able to get it out. I can see how it should fit in there though. It will be very interesting to see what Dyson says, I have sent them an email and will post their answer here when I get it. Hopefully soon. Maybe I'm just not strong enough. I think I'll wait til tomorrow to see if I can get it on the other one that way.But thank you very much. « Show Less
1621036
By itself, I think the pole only goes to 9feet, but with the extender it will go to 10. Go to the Superpole site and I think you will find the specs.
2271500
The poles are exactly the same length. They would work well as two shorter units.
1117318
I believe you should measure the diameter of the pole you have and then try to match the feet to that size.
1371300
the pole is 3 pieces each piece different size,, not sure why you need the measurement, comes with a bottom plastic piece to set it into the concrete, top piece is set up to fit into 2 1/2 inch mount. I have purchased 3 of these poles.. you do need to clean them up at year end,, they are galvanized and start reacting to the climate and build up film? on the pole..
1677540
keep twisting the pole until the holes match up with the pegs...its a bit tricky...but they are there...
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
355445
Yes, but it is not easy. The tricky part is getting all 4 poles into the center piece at once, with them all standing up. You have to be patient and not get in a hurry.
1444091
All I remember is the poles were marked A,B,C,D and it was pretty logical as to how they went together - my 8 year old helped me.
320628
James, I received my 1 pole in 2 separate packages, one is just the long pole and the other had the base and ceiling plates. They were such different sized & shape pkgs that it made sense to me they were shipped separately. The 2 pkgs arrived within 1 or 2 days of each other. Hope this helps. If not, contact Amazon customer service; they are wonderful when you have any shipment problems.
371833
No, at first we thought we would have to buy a smaller than standard pole then we realized the end pole slot can be easily removed allowing a standard pole to fit. The quality matches the custom hardware I used when building our home. Very nice!
422357
They're both male and female... the orientation of them is just flipped. If you are making a connector, you need two.