when i insert the memory card i will get an error message :unable to use card. i don't know what to do in order to use the camera.
87476
Hi Biko, We're sorry to hear about this. Please talk to us at SocialSupport@am.sony.com for assistance. Vincent
877703
Try it with another card. If the same problem occures than probably the card slot damaged. If it works with another card than the card is damaged. Ask for a replacement of the damaged device ...
1479729
Everything is suppose to automatically save to the memory card. If not go to setting and go to storage after checking if you can't see the way to do it ask again k
558635
I'm sorry but I don't know that. The SD card I purchased that works in the camera was suggested by the site--so I bought it. That's how technically savvy I am!
1313035
haven't looked into that yet but i will be taking the camera to a friend of mine that works at a local ritz camera shop. i am hoping he will be knowlege able enought to figure out which memory card can be used. failing that i would think going to the cameras official website "should" provide the info or maybe a link to cantact them and ask questions. i know pc magazine also has a help section.. they might know
2060286
Might try a different, smaller memory card - if the problem happens with a different, smaller card, then there is probably something wrong with the device. Their customer service is pretty good so I would return for a new one.If it works fine with a different memory card but continues to fail with your 32Gb card, then there is something wrong with that card - try to format it and/or clear all the data off of it.
307894
I used the sd card- and still had the problem. Sd is only for memory storage- shouldn't be the cause of the problem
1555524
You have a card problem, some cameras have problem reading micro cards in adaptors or just the size of the card capacity (64 GB) try a 32GB/64GB regular size card.
56320
your internal memory is full, download all the photos to the PC and problem solve, I had the same problem with my daughterscamera Cheers
806163
When I purchased my camera...I made sure I purchased a 16GB memory card ...no problems !! did you purchase a memory card ??
603425
Try resetting camera by using a needle. Insert needle in little between usb port and memory card. Worked for me.
963538
Please send more information. I had no issues with the SD Card. Are you using a standard SD card or are you using a microSD card?
1095671
One thing to make sure you do is put the card in and format it from the camera menu. I have yet to use it in a camera, I have only used it in my PSP, but it works great.
2083343
usually when u buy a new card and insert it it will automatically say the card needs to be formated. If thats not the case there should be a setting in options to do that for you. Since the camera i bought has no instructions i cant clearly think how myne was formated but if i remember correctly the new card i had was auto formated when it was inserted. Cause it should ask you when u insert a new memory card.
1794374
Yep, I have the same problem. Luckily, I connected the camera with the card in it, directly into my PC with the USB connector that came with the camera. The pictures downloaded just fine. I thought the card was defective until I saw your post.
770234
Yes problem memory SD card....the internal storage doesn't have enough space please release some storage. I don't know it hard time
1304061
Your camera could use either internal memory or an sd card; however, if you insert the sd card into the camera, that is the one it would use. Also your internal memory should not be full. I would check with the company where it was purchased.