I have checked all the batteries and turned the off/on button on, but my lantern will not mist and the lights will not go on! When I first activated t
67746
We had the same problem. I have two lanterns, one is fine. we do not use the lights, but have to activate the spray by physically pushing the button in front of unit. after that the remote will work. the perfect one hangs on a stucco wall, the difficult one hangs on a aluminum patio frame.
398990
another customers review I had read before purchasing advised to take out batteries that came with lantern, and then put them back in , to activate lantern. Hope this helps. If lantern fails to light , then I would replace with new batteries.
984920
Yeah I had it happen. Water catches and then light stays on. Try tapping it or letting a little water run off til it clears.
1936333
sorry friend...yours is broken or you dont have the laser turned on...youcan turn the laser function on or off...look for that maybe... hope that helped
922058
Check and replace the batteries. I had exactly the same problem. I Called the company, their customeer service is great. At there suggestion I found one of my batteries was "defective". Replaced it and all was fine. BE sure the unit is NOT mounted close to a heater vent as warm air from heater can cause unusual activity with the light.
2275333
I also had something happen when I turned the lamp on. Something popped and the lamp no longer works. I was unable to find any repair parts. My estimation is that it is a piece of junk. It never worked at all.
716979
I would make sure the candle had good batteries and was switched to the "on" position. Also check to make sure the plastic tab protecting the remote's battery has been removed so it will turn the candle on and off. If it still does not work, the remote's battery may need replacing.
1042422
Mine had the same problem. It turned out that there was some glue that had leaked over one of the battery terminals and prevented it from making good contact. Once I scraped the glue off the terminal, the steam and blue light worked.
2136942
Make sure that on the transmitter (thing that hangs out of one of the lights) that both are on the "on" position. I also would change the batteries in the transmitter as well as that created a problem for them both firing, for me. As for the model lights, you should be able to just turn the switch to that mode and they should turn on? Hope this helps.
26355
I recommend you check the battery. This is easily accessed by removing the top of the lamp, then remove the reflector/light assembly from the underside of the top piece to get to the battery compartment. I had a similar problem and they sent a replacement battery.
1693022
I am having the same problem. There is not sound of gas going into the top lamp. Tried the priming of the hoses.Any other suggestions? I have this brand new item and it doesn't work.
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
332135
I had to replace the battery inside of the lantern as soon as it arrived, due to the same problem you're having. Maybe, the battery is running low? I hope this helps!
2099916
as soon as u put the battery in the light should come on and stay on try taking the battery out and reinstalling it make sure it is seated all the way in good luck
1296508
It sounds like your light may be broken. My lantern charges after being in the sun during the day, and at night illuminates without fail.
2229348
Use the on/off switch. If that is not the problem, try replacing the rechargeable batteries.
2131584
With a multi meter check to make sure the batteries are fully charged. OR insert a new set of regular C batteries to confirm.Make sure you have the batteries inserted correctly.The negative of the battery goes on the springs. If no joy you probably have a blown bulb or an open power circuit. Return for a replacement.Its a great light!