Does this ship with a cold pack? I'm concerned about losing all the cultures which would make this worthless.
76229
Hey Alex, apologies for my very late reply. Your e-mail got lost in the many that I receive every day. In answer to your question, first time I received this product, yes it came with a cold pack, subsequently NO!
418897
I did not receive a cold pack with mine (it arrived in the winter so it was plenty cold from that). If you put it in the fridge upon receiving, the integrity of the product shouldn't be compromised.
760945
Yes. But care should be taken to order in cooler months. Mine had a cold pack and styrofoam peanuts.
1013947
Dear Stacey, We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. Please contact us with any additional questions. THDV Staff
1188544
this particular company did not ship in ice pack. however it was 2 day shipping and so is fine in cold weather. Summer......one needs to find a supplier who uses the ice pack.
277849
No, I ordered several times from different vendors via amazon and first two times it was sent with an ice pack, last two times I ordered, product arrived hot and I was unable to give to my son! Called company and they told me unless, ordered from a physician's office, these so called vendors should not be selling this product and the company is not Liable for how long it has been stored or shelved without refrigeration! We have no way of knowing! I would not recommend, better to be safe than sorry!
2112142
Mine was not shipped with a cold pack; however, the contents seemed OK for us. It was firmly packed.
420588
yes. But they don't come in the mail with a cold pack. This medicine needs to kept cold.
201460
Threelac probiotic does not ship with a cold pack. Refrigeration is not required although the company indicates that consumers may refrigerate if they so wish, however, they caution against potential for freezing as that would damage the product. Stability studies have shown claimed activity up till expiration date.
2144665
I just received mine without any ice packaging. The bottle was wrapped tightly in bubble wrap but also room temperature. :(I thought it was shipping "from Klaire Labs" like the top of the item page states, but instead it came from a company called "Zongle".so, if you want these cold- I guess check carefully that you don't order from Zongle.
418896
NO FREEZER PACK with this shipment. It was COLD Here in Washington when this was received.. We were surprised that it did not ship with FREEZE PACK
28949
Does not need refrigeration @ home (stated on pkg). I keep mine @ rm temp. Does not ship with "cool packs."
137780
HI the probiotics companies allow for some die off when shipping. They have more of the bacteria strains then what is listed on the box. We do have ice packs that we can ship with and just request it. Please note the ice will melt before the item gets there but will keep cool for a while but it will not be like when you ship meat on dry ice or anything like that.
1134624
I presume it is refrigerated prior to shipping as it is recommended to refrigerate upon receiving to keep it fresh. Each bottle came packaged in small bubble pop envelopes but not in cold packs. I don't think it is critical for short term but over longer periods. I ordered about a half dozen of them at once and refrigerated what wasn't being used.
42887
I order mine from a different website. The natural dot com and it's always came with a cold pack.
693848
Sorry unsure,( thru the box out with info.)but to better answer go directly on to the companies website, n if you decide to purchase go with a company that ships with cold pack or buy directly from natural food store...I received in mailbox nice n hot which is not good ..bottom line wasted my money
408761
Well, the one I received was tightly packed in a small silver bubble envelope. I am not sure if it prevented freezing bug probably helped a bit. I was home to receive it so the package was not laying around in the coldness which surely helped. I would advise you to ship it to a place where you know someone will be there to pick it up. My cultures are thriving now, good luck!