I am running a second hdmi cable to another TV, I am getting picture but no sound. What could be the problem Denon 4520 ci?
54537
The receiver can't put up digital sound to another zone. If you want sound, you must connect receiver to TV through standard RCA cables. Plug only red/white connectors, you don't need the yellow one because picture goes through your already installed hdmi cable.
1780504
Most likely your HDMI board has went bad, which is a known issue with these models. I have the same model and had similar issues to yours. The good news is Onkyo is paying to have these fixed at no charge to the customer, as long as it is within 2 years of purchase I believe. You just need to email jose.torres@us.onko.com and he will set you up with the nearest Onkyo authorized repair center and get you taken care of. This problem is not just an Onkyo one, Denon, Panasonic, and others have it too, but Onkyo is the only one fixing them for free according to my repair facility guy. That says a lot about Onkyo in my opinion, and they have retained me as a customer because of it. Best of luck to you. Most likely your HDMI board has went bad, which is a known issue with these models. I have the same model and had similar issues to yours. The good news is Onkyo is paying to have these fixed at no charge to the customer, as long as it is within 2 years of purchase I believe. You just need to email jose.torres@us.onko.com and he will set you up with the nearest Onkyo authorized repair center and get you taken care of. This problem is not just an Onkyo one, Denon, Panasonic, and others have it too, but Onkyo is the only one fixing them for free according to my repair facility guy. That says... » Read More Most likely your HDMI board has went bad, which is a known issue with these models. I have the same model and had similar issues to yours. The good news is Onkyo is paying to have these fixed at no charge to the customer, as long as it is within 2 years of purchase I believe. You just need to email jose.torres@us.onko.com and he will set you up with the nearest Onkyo authorized repair center and get you taken care of. This problem is not just an Onkyo one, Denon, Panasonic, and others have it too, but Onkyo is the only one fixing them for free according to my repair facility guy. That says a lot about Onkyo in my opinion, and they have retained me as a customer because of it. Best of luck to you. « Show Less
594788
I assume you have another digital audio input for your hdcp input, yes? There should be no problem.
1184769
In addition to running your receiver from your HDMI out put to your monitor, run an audio optical cable from your cable/satellite box to your audio input on the receiver, that should fix the problem in all" modes.Rich
1780502
I had the same issue, and the problem was the HD board failed. After doing some research , I called Onkyo and they paid for the out of warranty fix because it's a known issue.Don't know whether or not your problem & solution is the same, but hope this helps.
827196
To the best of my knowledge HDMI cables should be backwards compatible, it'd be weird if it wasn't. Is everything else plugged in and connected properly, right TV input etc...Do you have any other HDMI cables to try out?
2139899
no i ran across the same problem and forgot that dvi does not carry sound, only hdmi does. so you would have to find another alternative or use a separate cable for the sound
1780503
Most likely your HDMI board has went bad, which is a known issue with these models. I have the same model and had similar issues to yours. The good news is Onkyo is paying to have these fixed at no charge to the customer, as long as it is within 2 years of purchase I believe. You just need to email jose.torres@us.onko.com and he will set you up with the nearest Onkyo authorized repair center and get you taken care of. This problem is not just an Onkyo one, Denon, Panasonic, and others have it too, but Onkyo is the only one fixing them for free according to my repair facility guy. That says a lot about Onkyo in my opinion, and they have retained me as a customer because of it. Best of luck to you.
1747290
I'm sorry, I've only tried HDMI, but that works fine. Can you try that connection, just to your tv temporarily to verify everything is working?
1530645
I have this same problem. It's happened twice now, each time I had to send it back to Denon. After the 2nd time, I've asked for a replacement instead of a repair. We'll see what they give me, but I'm guessing they'll replace it with a refurb unit that will probably have the same issue.
366429
I would try a new Video in cable, if problem still exists check the hdmi cable. If not a cable problem, return it as the conversion chip may be bad.
1855819
Be sure that you are connecting the tv and the soundbar (on the "out" input) with the kind of hdmi cable that also carries ethernet. I wasn't at first and I did get sound but it wasn't right.
1273383
It didn't finish posting your concern. So I am going to assume you hooked the sound bar, directly into the DVDO ? I can tell you that once I did all my hook-ups per the DVDO instructions, I lost my On Screen Display capabilities from my Denon receiver. And it wasn't until I ran a separate connection to my TV - to an unused input, that I was able to regain that function again.
359642
No Sound.....Hence the no HDMI. I've hooked up through DVI and it's an AWESOME picture
1948217
Sounds like the hdmi board went out this is a common problem contact onkyo they usually do a one time fix as this was a defect just do a Google Search you will find alot of these had this problem.
664176
I have not experienced this ..you should check your HDMI Connections on both ends.. try another cable....or if you are using Optical or Coax for sound....make sure your settings are correct on the PLAYER AND the Receiver.....usually it is something really simple that you are overlooking......worse case scenario you might have a bad board and you would have to call Onkyo...but maybe it's your DVD player....
1475393
My guess is without knowing your setup is that one of your tv's don't have Audio out. Notice the plugs that it uses in the picture, some higher and lower end tv's skip this as it is an old tech also since it cancels the HD sound with analog sound.