Could find no 'blue insert' to remove as instructed. What to do?
58302
This is what the manufacturer told us: The blue plug is no longer there, it was replaced by a white adhesive label. A few recent ones had the old instruction sheet included which has confused consumers with the missing plug. Let them know there is nothing wrong, or missing, the instruction sheet is outdated." Hopefully this helps clarify.
1078205
I would just contact the vendor/manufacturer- KONG. I am sure they can send a replacement insert.
1593632
I used a tiny screwdriver to pry the tab out from the front side. You could use a thin knife blade or something similar. It pops right back in.
1811915
Insert each cartridge slanted towards the front and press there before rocking it down pressing in the back. I used to have the same problem. It doesn't seem to matter what order you put them in, ex. you can replace any of them without removing any.
1315301
I would go directly to their website and contact the company for a replacement glass insert. Hope this helps.
26686
Take tip of color pen off.. Then insert into the area where the knife cartridge was before you removed it.
1859165
I've never tried removing it, but I would imagine that you might also be able to simply avoid installing it during the initial setup. Hope that helps...
1359575
I had a similar question, and called the company number on the insert. They were helpful.
1653125
well, are you sure you are inserting it correctly and then setting the combination? These things are a little fiddly, you have to insert them just the right way, pressing the button on the end while you do it I think? (Sorry, mine is not here, it is at work so I can't double check). I think it is press the button, insert to slot, let go button, move combo numbers, should stick. If not maybe your slot is damaged?
741923
There is a "PUSH" word on top and bottom of the clear cover. Press it slightly and gently pull it out.
681134
You do not have to remove any screws or take off the back. Just slide paper guide to the rear and remove. Flip out ink cartridge and replace with new one. Replace paper guide. That's it
823985
Hmm. Is the insert seated correctly inside? Otherwise, don't know; sounds defective.
338069
I ordered the blue set and everything was blue, including the keyboard cover. The only thing I'm still using is the keyboard cover. Nothing else would stay on my laptop! :(
120528
Not that I am aware of. I think it is pressed in. I have tried a couple of times to remove it to see if it was possible, and I was not successful......
424628
At the top right of the keyboard, there is a toggle for blue/white. Insert shares the key with "Print Screen", as the white option.
625171
I am not sure. You might try removing it and trying again. I read in the reviews that happened to some people. I was lucky mine worked perfect without any problems. Good luck!
1809764
I believe new insert, mine broke. The threads are week they sent me a new one and the same thing happened. Nice pen when working.