I bought one of these but cannot keep it lit. Unless I push in the knob really really hard, it wont stay lit and then it only stays lit for a few min.
55167
Make sure you don't turn the flame too low.Also make sure your tank is working properly
55168
I have not had any problem keeping it lit. You do have to turn it up pretty high. I have found that I have to try the ignitor several times before it lites.
55169
Yes I have the same issue. You have to it ignite then move it to regular(hi-lo) hopefully it will stay lit. I have to do it several times for I can never make it work
1788722
Mine stays lit and works between to ~90 degrees. When I turn it upside down it blows out.
716361
Actually, mine has NEVER come on!. I don't know if I've done something wrong, or if it is defective. I should have, and would recommend, spending a couple dollara more and getting a good light, instead of taking a chance on this one.
142777
I would return it, my wife tells me that hers doesn't get HOT. Warm like any other lighted fixture, but not hot.
811964
Replacing the bulb may solve the problem however it really sounds like the problem is in the adjusting knob itself. Based on the price you are better off just purchasing a new one or removing the knob and turning the the metal piece by hand.
346304
Sorry im mot sure .My Duraflame never worked right. It went on and off every 3 minutes or heat just never came on...It is very pretty lit up though good luck and happy holidays
988501
It does not work well. They do dim, but not as low as an incandescent. They do flicker if you use only LED bulbs. I had to do the same thing you wrote. I use one incandescent with the LEDs to keep them from flickering. Grrr!
1010634
This has never happened to me. I just checked the knobs and they work as they should. Hope this helps.Thanks, Brigida
1133143
I have to put it out & also allow it to burn off, yet the wick will not light to allow the hand warmer to heat up. I've tried it several times without success.
487229
I would contact customer service. The one I bought was fine so I really have not had this particular issue. However many have told mr their customer service is outstading at Amazon. The chandelier is beautiful once you get yours up you will be happy, so don't give up on this one. Perhaps you can get a replacement even. Hope you get this resolved soon and enjoy your light.
1136239
You probably have a bad one because once mine charged for a day it worked, but I will give an update to this light and that it stopped working. I would now not recommend this light. It doesn't last.
1845872
You may have an issue with your electrical, because this is a very low wattage item and shouldn't have done that. Also, check to make sure the outlet in which the item is plugged in doesn't have a faulty ground wire on it. The only issues I've ever had with the two I've purchased over the years is fire ants eating away at the wiring inside, and replacing the lamps when they burn out.
816841
same here..only thing that works is the knob for the led..?Did you ever figure it out?!
2203382
I really don't recommend this bulb, it never goes out, I have it in a closet where there is no motion, when I open the closet it's on, after a few min. It dims and goes out?! For the price, not a good deal at all.
1477648
We bought three of the light faucets and all of them were replaced about a month after we got them for NOT staying lit, and to this day none of them stay lit! So I have no clue why yours is staying lit, trying tapping on the top to empty the water inside that might be stuck? That worked a couple of times in the beginning for us! We were/are very un satisfied with the purchase, but were tired if installing and uninstalling them so we just kept them and now no light! We would really not recommend these faucets, sorry! Personally I would return them and go for a higher end product ASAP!
1505197
Hold the knob in until burner lights all the way across, still holding it in turn up flame slightly and release should stay light
1010629
This has never happened to me. I just checked the knobs and they work as they should. Hope this helps. Thanks, Brigida