my unit smells very bad. when I take the water filter (green filter) out the smell disappears. I washed the water filter but the smell is still there.
87742
Sorry to hear about your trouble, try to run it on max without the ion function on for 15~20 min after you clean the filters. Good luck
87743
Best thing I have found to do is if you are using the humidifying feature to always keep water in it. it only got smelly when the humidifier ran and the water ran out. Also once you fill up the water and run the unit for 20-30 min the smell goes away. so far it seems to be the only problem I've experienced with this unit.
1252281
When I bought this late last year, I had the same question. The unit did not come with the filter - which seemed odd. I bought the filter later on. Hope that helps.
1305997
Absolutely. I actually had to stop using it due to the horrible smell. This occurred about 6 months after I purchased the unit. I even had washed out the " lifetime filter" , but it has continued shortly after. Was thinking to purchase a new filter and see if that helps. :(
823101
No not yet but then again we don't use it that much. If I was you I would request a replacement unit from the seller or your money back. That smell in most cases is probably toxic and you need to let the seller no that,and if they don't comply I would get AMAZON INVOLVED.
210763
When I washed mine, it kinda fell apart. Now I am trying to figure out how to find new filters. Otherwise, the machine is WONDERFUL. I keep it going non stop in my office area. It's been two years, with no problems except my throwing the filter in the washing machine! Don't do that! Wash by hand.
426897
There should not be a plastic smell. perhaps you did not take off the plastic cover from the filter? before running unit.
113102
Have a good sense of smell and other than when new. There was a bit of plastic odor that went away. My wife never complained and it is in our master bedroom. For a 2 years now.. The first filter a foam whatever is too dense to pass even the slo setting. I removed that and since washable it works better. With that on the front it was making the unit try and draw at the seams where the filter in framed. Still would say it is a good non hepa. The rotational feature is ??? Don't use myself. It is an electrostatic filter so that is a charges filter to attach the pollution. The charging tends to freshen the air as a byproduct. Have a good sense of smell and other than when new. There was a bit of plastic odor that went away. My wife never complained and it is in our master bedroom. For a 2 years now.. The first filter a foam whatever is too dense to pass even the slo setting. I removed that and since washable it works better. With that on the front it was making the unit try and draw at the seams where the filter in framed. Still would say it is a good non hepa. The rotational feature is ??? Don't use myself. It is an electrostatic filter so that is a charges filter to attach the pollution. The charging tends to... » Read More Have a good sense of smell and other than when new. There was a bit of plastic odor that went away. My wife never complained and it is in our master bedroom. For a 2 years now.. The first filter a foam whatever is too dense to pass even the slo setting. I removed that and since washable it works better. With that on the front it was making the unit try and draw at the seams where the filter in framed. Still would say it is a good non hepa. The rotational feature is ??? Don't use myself. It is an electrostatic filter so that is a charges filter to attach the pollution. The charging tends to freshen the air as a byproduct. « Show Less
1232624
No, I haven't noticed any odor. How long have you been using it? Have you ever cleaned the filter? Sometimes mold can build up in the tank itself. I had that happen with my old dehumidifier. I used to clean it out with a diluted bleach solution to remove any mold build up. Hope this helps! Let me know if it doesn't,,,I will be on the lookout for that happening in mine. Good Luck J. Young!
2120709
I've been using PUR filters for a long time. I don't have any problem with it. After installation, please don't forget to let the water run for the recommended time.May be you have a different issue. Sorry, I don't have a definite answer for youGood luckN.T
2064420
I haven't experienced this problem yet...be sure to rinse the filter as instructed prior to placing it in place; and be sure you haven't installed it backwards...not much help--I know, but all I can think of.
860477
Washing the filter basket and insert should solve the taste problem. Since the machine is made of plastic, the smell will just have to wear off.
1605625
I've been - very happily - using this product for 3 years and never had an medicinal odor problem. I would make sure the machine is notthe source of the smell by wiping it clean. I would also leave the filter in the sun for a few ours, put it back in the purifier and run it on max speed for a 5-10 minutes. If none of these measures work, I'd send it back for a replacement.
2235892
Didn't notice any smell at all. Maybe its just the new unit smell but it doesn't last. i would take it as a clean air smell.
2153779
I also have this problem and I have two of these machines. It is horrible, I washed it and replaced the water and a few hours later the same smell and metallic taste, Im sick about it. I have been using this for my newborn for 2 months!! It is either the steel plate at the bottom or its the plastic, either way, its awful! I called the company and they said wash it out with vinegar, still doesn't work.
1893794
I have my unit for sometime and smell nothing but clean air??? I have the nose of a wolf lol...so think I would know. lol
1893790
there may be some plasticky smell off a new unit. that just means it was recently manufactured instead of sitting on shelf for awhile. try letting it run on low for awhile. i just keep mine on overnight. it eventually goes away. if it continues still, ask to exchange.
1176356
Is this a new filter unit? If it is new, sounds like defective to me. My experience has been that the filters always end up leaking when it is time to replace. Quality of workmanship and design is not directed at longevity.