Its started to freeze and off really often now. might be because a usb cable was so twisted. Can I replace the cable and how?
60648
As far as I can tell there is no replacing of the cable unless you can ship it to Mad Catz.
2190976
This doesn't work. No any power on when I inserted USB into computer. Can I return it for replacement?
1229436
Need to know more. Did it break off? or is it lodged in the computer? Is the pin still usable but the wire is broke? Could you be a little more specific? Maybe even upload a pic? Depending on how badly damaged the pin is you might be able to either get a new one from the tech division of Asus (or perhaps repair/solder the old/damaged one.) Go to their home page and try sending them an email. Good luck.
1991561
The mini disk is blank and the cable does not work. My was exchanged and still does not work.
650927
My problem wasn't the power. It worked fine. My problem is that the USB3 Main input broke off inside the unit when I p=tried to attach the USB Cable and now the unit is useless. So I'm screwed. Paid $56 a couple of months ago for a useless unit.'
1126667
Sorry you got a bad one. Mine works perfectly. Hopefully you can get a replacement.
244253
I have not h had this problem with mine since I have purchased it. Did you connect both USB connectors that could be the problem or if you have not installed the CD that came with it then try to install it that may help.
1970884
Yes. Do yourself a favor and replace the ribbon cable with a NEW one. Could be the only problem
1415334
Yes, but not for long. Mine is now scrapped because of the failed USB port and I tried everything to fix it...
1846927
Get a hold of tech support. Or take it to a computer store. The one I bought was a gift and it gave out right after the warranty expired.
107402
Your best bet is to contact Gigabyte support and they will issue an RMA (return merchandise authorization) they will repair it, or get you a new one.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
2261166
I had no issues. I took out one screw. Attatched the cable and slide the drive in replaced screw. It was a very simple process. I am no expert on computers. I can only share my experience with repairing it.
1468007
Are you sure you need to replace it? Can you just reformat it to wipe the corrupt data? I don't think your problem is with the hardware if the damage was caused by unsafely unplugging it. I could be wrong though.
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
205840
Mine worked well for a number of months then froze. They responded quickly you my email and gave some suggestions. That did not work so today they asked for my phone number to try and fix it. Have not had time to respond to them yet