My lookbook will not turn on without being hooked up to the charger. However, it has not been charged for the initial six hours. Is this normal?
75949
As others have said I didn't have a problem. However I did charge it over night. The battery life is rather short.
75950
I have had no problem turning the device on, it does need charging more frequently than others. Typically I leave it plugged in overnight.E
945031
I would give it another day to charge. After the unit has been fully charged (I think it can take up to 12 hours) it should turn blue. If it doesn't turn blue then change the charging cord and see if that makes a difference.
1171267
I got a similar unit recently and when I plugged it in, it too showed 100% charged. However, I unplugged the charger and checked the battery voltage which instantly dropped to under 6V. So that told me that the battery wasn't accepting a charge and the "100%" reading was coming from the charger just while plugged in. So I left it plugged in and after an hour it did start accepting a charge and the reading dropped to 60% or such. So it does take at least 12 hours, after that if it starts displaying 100% it probably is charged.
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
379998
Mine still charged but wouldn't power up. Had to send it in for replacement. Make sure to back up all your pictures on a regular basis! Luckily, I did that.
831563
When I first got mine, I charged it for a least 24 hours. The On/Off switch should function easy to turn the device on/off. I am not sure WHAT is the problem with yours. It very well may be a defected device......?Sorry, Wish you luck...!
2271547
It is not charged up enough. I had the same issue and once I charged it, problem fixed! When it's plugged in, make sure the light comes on to indicate that it is charging. I absolutely love this keyboard. Don't give up on it.
632306
I agree with the other two answers, I had to charge mine for a few hours with USB cable provided before it would work.
1012284
Mine did the same and after leaving it to charge for half hour, it worked! If not, contact seller asap and they will ship a new one same day. That's what I loved about this seller.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
1128694
Erin , seems like the light is on just right after you connected with the charger, then will be gone,never had any issue once is charged , lots of hours working without charging, enjoy it !!
1007439
You need to charger for 24 hours and then it shouldblast a minth before needing charged again. You also need to take the head off and make sure the inside is cleann. If it still doesnt work, i would contacy clarsonic. As long as you got it from a clarsonic approved seller, they are very helpful with problems.
1667061
It sounds like something may be defective or the battery is dying out, as it should only take a couple hours to charge. I cannot recall it taking more than hours. You may want to use a power block instead of a computer to charge it to make sure the problem isn't with say a weak laptop battery.
1884206
Well I let it charger like 2 hours .unless that your charger is broke. Try to power it on to see if it work.
2178011
I charged it overnight. Don't know how long it takes for it to start working.