Can anyone tell if the design flaw( there was a problem with the band cracking/breaking in the middle) has been resolved.
55438
The reviews seem to indicate that this is a new one. e.g. This is the S11 HD, not the S11 Flex HD, the design looks different (its not silver anymore), and none of the reviews seem to indicate cracking.
55439
No new s11, no new design.. just use it taking care of not stretching the device a lot
1830010
Yes. I had already bought this one and it wasn't fixed yet and they send me a new one and has no problems so far.
714195
I've never has that issue personally. The band stays on pretty well and when I have removed it myself it didn't cause any issues when putting back on.
1806941
Expected from time to time. Your band/sensor got disconnected for a second due to.. I don't know... incorrect tension/size in the band or a fast movement that disconnected the sensor from your chest. Once you have a perfect size/tension for your band, this will not happen again.
1287346
I dont have it, but you can buy from manufature, or any other band have same size then it would do the trick. Btw, interesting it Burnt out? Pic?
2052012
The description here says they have fixed the problem...guaranteed...So Id assume if you buy it and its not fixed, you could contact them and they'd take care of you. If you're unsure, why not give them a call before purchasing
964351
I've had mine for 3 months and mine is starting fray on the front edge. I tried contacting the company, but no luck.
89574
Hi, I just received mine about a week ago, and enjoying it. I would contact the seller and ask them how much just the band part would be, I am sure the seller gets this question as lot. Good luck to you. Please let me know if I might be of help again.
2127498
Yes that happened to me the first time as well. You need to reattach and make sure to unscrew above the black band rather than below.
1928822
Its fixed. Works well. I use it for a quick workout when i cant get to the gym.
1865123
The band has been fine so far I double check to make sure it is fastened securely. Has not come off yet
1491577
I bought two of these and they both had the same defect. With so many others who have had the same issue, I'd bet any new one will be cracked. If you really want to try to replace the bell, I would do a google search to see if you can find customer service info.
699458
I don't know if it's been solved as of today 11-21-13 but when I bought one earlier this year (late summer) it was the main problem that made me decide to send it back. They were excellent about returns so you could try it, if you like, relatively risk free.
1269722
Yes it took me a while. Pull the clear plastic top off, DO NOT try to unscrew it, just pull it straight. Then loosen the screw at the top of the band, again DO NOT take the screw right out, just loosen it. You can then wriggle the band off and replace it with a new one and retighten the screw and replace the cover. I hope that this helps.
584610
I never had a problem with mine. So I would say defective. My dial is tight.
558372
Yes there was a little note that came with my door bell that they are working to fix the issues. Also check out their website www.skybell.com they have a Q& A page with more details about the updates to come.
2160607
When my bracelet stopped responding, I called their customer service. they were very helpful and even down loaded new software for it.Give them a call.