Does this product have the same defect as the other C&M (the Derwent Precision Gourmet Mill) --- the broken top?
74872
I'm not sure what you're referring to. I love these mills, and they're very sturdily built. I would definitely buy them again.
74873
I purchased this set for my son and he hasnt had any problems with it and its been over a year
74874
I've had mine for a few months now... My haven't had any problems are still going strong!
74875
I gave this set to my son, who loves to cook, and he hasn't said anything about the being broken. He said he really liked them.
74876
Not sure about the defect of the other but I will tell you they had to replace the set a couple weeks ago cause the threads on the top became stripped out.
1570061
I ordered the pepper mill and received the salt grinder. The company did not offer to send me the pepper mill. You may have the salt grinder if the top is the only thing that comes off (where you fill it.) I already have a pepper mill and I love it. I was buying it for a friend. Try to order it from another company.
897066
The below comment is accurate. The people from this company are very good. I had a problem with mine not grinding and they sent me a new one.
375667
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use.Carol Travis: What can I say except I guess you got a defective unit.
937404
I had that happen as well--appeared to be coming from the top seam on the left side where the back of the unit meets the top of the unit. (It wasn't obvious.) Also had a broken seal at the top of the frothing wand where it connects to the top portion of the machine. I had to get the (2 separate) machines replaced--luckily they were under warranty.
1063520
Sure. Contack the Pepper Mill folks. I just received a replacement handle recently.
1072906
I'm so glad that you posted this. I'm having the same experience. The equipment looks the same. Nothing has happened to it, but it no longer froths.
1868545
You can call the company and tell them it's broken. They have a lifetime warranty. I wouldn't tell them you just moved in ...just tell them the top broke....that's the truth. ..The top is broken.
773797
I have no idea. The press I have is very much in tact and I have used it quite a bit. I would go back to the company who sold it through Amazon and depending on when you purchased it, maybe they would consider a replacement or repair. Sorry I can't be more helpful.
73622
The same thing happend to mine. It is a design flaw. I took it to a small appliance repair center with a copy of the invoice. It had to be completely rebuilt under warranty. Needless to say I would not buy anything else with the Waring name on it. Another quality manufacturer of the past has sold out their reputation to soneone building junk...
836004
Mine broke too. Obviously a design flaw. Black & Decker should make this available.
2132497
I did not have that happen. the red top on mine broke off after about a month. Otherwise I loved it. I have seen the ones that are all white. if you like it get that one. good lluck.
41647
Hi Annette,The one we received was broken. I haven't read the other reviews so I can't verify how common of an occurrence it is. I hope that helps.Best,Brett
2242214
I have refilled mine but its not a refillable grinder, top snaps off with some force
1830047
No defects. The lathe is the best I have ever had. Extremely reliable, even with very heavy pieces.
342351
I watched a friend use the VIDALIA CHOP WIZARD - so I was sure the product works. She purchased 3 of them. I also washed and assembled hers. Just bought one for myself, and lo and behold, the right 'hinge' is too big for the top to slide over. (The left side is fine.) Obviously a design defect in some of them. My plan is to exchange mine - hopefully I can ensure the replacement works smoothly! 2 other 'issues' - the bottom 'feet' have washers on them, they come off easily. Make sure when you wash, use, put away that they're all there! Also, it's apparently easy to misplace/lose the cleaning tool. I'm going to use a marker pen and identify the item. I watched a friend use the VIDALIA CHOP WIZARD - so I was sure the product works. She purchased 3 of them. I also washed and assembled hers. Just bought one for myself, and lo and behold, the right 'hinge' is too big for the top to slide over. (The left side is fine.) Obviously a design defect in some of them. My plan is to exchange mine - hopefully I can ensure the replacement works smoothly! 2 other 'issues' - the bottom 'feet' have washers on them, they come off easily. Make sure when you wash, use, put away that they're all there! Also, it's apparently easy to misplace/lose the cleaning... » Read More I watched a friend use the VIDALIA CHOP WIZARD - so I was sure the product works. She purchased 3 of them. I also washed and assembled hers. Just bought one for myself, and lo and behold, the right 'hinge' is too big for the top to slide over. (The left side is fine.) Obviously a design defect in some of them. My plan is to exchange mine - hopefully I can ensure the replacement works smoothly! 2 other 'issues' - the bottom 'feet' have washers on them, they come off easily. Make sure when you wash, use, put away that they're all there! Also, it's apparently easy to misplace/lose the cleaning tool. I'm going to use a marker pen and identify the item. « Show Less
1319051
Hi, yes it has to be faulty, the only problem that I found with the one I returned is that the handle gets hot, but the steam was fine...