Hello, I got the pole and according to the instructions I am missing the HEIGHT ADJUSTER. Am I missing it or this pole doesn't have that piece?
57597
I have ordered from here and received total of 3pieces that makes up a pole. Do you have these #of pieces to make up the pole? BTW you have to measure your ceiling height to see if the spec of the pole covers that height or not. If your ceiling is higher than the spec, then you will need to order extra piece to make up the height.
57598
To be completely honest I never got around with setting up the pole but I did manage to watch the video. I compared the some of the equipment between the video and yes it seems there is missing parts
57599
I didny have to use my. I would give it to you. I thought i was missing a piece. But it was already assembled to one of the other parts. Like someone i already set it up once and disassemble and reboxed
57600
When I got mine, the height adjuster was already screwed into one of the long poles... If the two long poles don't look exactly the same the it probably has the height adjuster already screwed into one
57601
If your ceiling is really high it should of came with one extra piece. If it's not when u set it up the is a black piece attached to one of the pole part that u turn adjust it to the ceiling
1205132
Hello. I bought two of them from the same supplier. One had it, the other didn't. I attributed the missing one as sloppy assembly.
1028212
It comes with a two-piece pole for height adjustments. It's quite easy to use.
628276
The pole is adjustable in height. It is very durable and I am enjoying it very much.
746691
I would file a claim with amazon. The instructions suck but they should be there along with round poles and the zip cover. I noticed the box mine was in was pretty beat up. Guess I just got lucky.
262227
Sorry, it was perfect for me, a short little runt (5'3"). Seems like elsewhere on the Internet or on Amazon others had commented about adding (splicing in) another length of pipe to bottom to raise the top section, but I'm not exactly sure how that was done. Need some mechanical engineer type person. The other possibility might be in building up the concrete on the outside and any internal PVC or steel pipe that the two pieces could fit on - but you'd need to reinforce from the outside. Instructions were like to sink 20" of the pole into the ground for stability (I forget the exact number, but it was a ways on down, to give it stability.). So if you made the concrete footing shallower relative to the ground level then you likely will need to have some sort of buttress on the outside, or extra bracing from the ends of the horizontal "T" pole down to the ground (and the appropriate safety "flags" or coloring or flower vines or something so that people don't hurt themselves tripping over the guy wires. Anyway, this is kinda off my head but sorry I don't have a really great solution other then just to research other places. The pole is just about right for me... the clothes line is starting to get a little droopy and catch on my top knot but I just need to tighten them to make it not tangle it up with my head. Otherwise it's working out just fine for me.
1263142
I am so sorry to be so slow at responding; I "lost" your email and forgot about it until now! :-( Unfortunately, I don't have this pole to measure for you. I purchased it for my 90 year old father who has terrible knee issues and he doesn't live locally so I can't check the measurements or function, personally. My guess is the loops stick out no more than 1 foot from the pole, at the most. I do know that my father LOVES this pole and it has helped him tremendously! I believe the grab bars move out of the way into a couple other positions, so I don't think they are stationary. I'm sorry I'm not more help!! I am so sorry to be so slow at responding; I "lost" your email and forgot about it until now! :-( Unfortunately, I don't have this pole to measure for you. I purchased it for my 90 year old father who has terrible knee issues and he doesn't live locally so I can't check the measurements or function, personally. My guess is the loops stick out no more than 1 foot from the pole, at the most. I do know that my father LOVES this pole and it has helped him tremendously! I believe the grab bars move out of the way into a couple other positions, so I don't think they are stationary. I'm... » Read More I am so sorry to be so slow at responding; I "lost" your email and forgot about it until now! :-( Unfortunately, I don't have this pole to measure for you. I purchased it for my 90 year old father who has terrible knee issues and he doesn't live locally so I can't check the measurements or function, personally. My guess is the loops stick out no more than 1 foot from the pole, at the most. I do know that my father LOVES this pole and it has helped him tremendously! I believe the grab bars move out of the way into a couple other positions, so I don't think they are stationary. I'm sorry I'm not more help!! « Show Less
2058353
When I bought my feeder the Ace Hardware where I go it did not have the pole in stock. I went to the Homestead site on the internet and ordered the pole through them. My suggestion is to take the feeder and your pole to a hardware store, Lowe's, Home Depot, etc. and see if they have a cap that would fit so you can mount your feeder on the pole. I don't know where you as in big city or small but a machine shop might also be able to solve your problem. I hope that this helps.
448393
No! I made the mistake of thinking it included all shown. Only after it arrived did I look more closely at the description and notice it doesn't include the pole. Amazon is super on their return policy though!
854048
i had problems taking it down the other day. there was a part that got stuck after being up for about 3 months, and i had to get other people to help me take it down. eventually we got it loose with a wrench that's not included in the toolkit that comes with the pole.
1962309
Are you sure the unit is properly assembled? Either your adjustment bar is bent, or your placement needs to be backed off a notch (possibly both!). Either way, your "level position" isn't where you think it should be. Find that position and go with it!
704546
Yes the pole comes with it, I forget exactly how tall it is. It worked out perfectly for me though. I installed this at my beach house due to the salt air environment by cementing the pole in the ground where the grill comes up right at my wait - maybe approx. 3 ft or so tall. I did this last year and the grill is great, never had any issue with it at all and unlike other grills mine will most likely not rust away in a year but instead last for years.
2201227
I'm glad to know it's not just me. I ordered a new pole with string and.. I guess the problem is the string. I've been using the same one now for a month. I guess I just didn't expect the string to wear down that quickly and still kind of don't understand what causes it to bunch up once it gets worn down. Little bit of a mystery to this mind. Thanks for responding.
845169
when I installed mines it ended up to be about 9 1/2 to 10 feet I used a in ground sleeve now that is up your only choice is . to reset it if possible or just leave it did u install the adjustment arm correctly look over evening again closely
1229782
I believe there is another model made by the same company that extends to 9-10feet. You should probably buy that model. Our pole just reached our ceiling at 8.5 feet. hope this is helpful.
1582295
The pole is not included. This only comes with one bracket and clip. You would need to buy two separate brackets and one pole.
256522
Not sure never did get to use mine cuz it didn't fit my pole. Was a little disappointed.