Printer not printing
60702
join the crowd.. My printer was delivered with a bad Wifi chip. I was told where to take it to be repaired by the Canon people. Low and behold that wasn't the only problem. They said it had another broken chip and for me to return the printer. I never got to print one single paper. The whole process took over two months. Needless to say I will never buy a Canon product. Sorry you are having a problem too............
60703
This printer does so much (printing, scanning, faxing) that it has to be told what you want it to do, so make certain that the correct format is chosen. If you mean that it never printed when you took it out of the box, then that is a different matter entirely. If you can get it to work, I think you will be pleased with it. Best of luck!
1480607
Turn the printer off for a minute then turn back on to reset, this happens with my 7520 e all in one too. this should work.
994025
I had the same problem. In my case, it wasn't the cartridge. I eventually purchased another printer.
1507460
Probably your printer is not reading the cartridge chip anymore try to instal a new black ink cartridge this cames with new chip included and i hope this will help you to print with the black ink again.
506410
In my experience, unless the printer is just not printing, the sensor may be the problem. I use 2 different laptops, one registers fine and the other says cartridge is empty, however it still prints. But, Amazon is REALGOOD about returns. Hope this was helpful.
1105092
I had the same issue. I was able to print using "print" from the "file" menu.
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
667363
Chris, what operating system are you using, how are you connected between computer and the printer?
830721
I'm not sure what you mean but I do know that my printer shows empty even with the new cartridge. It does print
2266965
Take them out and reinstall them. If that does not work, reboot the printer
172169
Call the help desk; they are really good at walking through any issues with the printer. Great service.
749391
I agree with Matthew. Throw the printer away and buy any other brand. Mine doesn't even work anymore. It's a useless brick on my desk.
466172
The printer HP Office jet pro 8500A did not work after replacing the colors I received from you and it does not work since.Please advise.
830867
I've had a similar problem after the printer sat idle for a week or so. I was able to correct the problem by re-priming the ink cartridges using the syringe provided with the Ink Block system. Remove the plug in the non-working cartridge, and using the syringe, draw a small amount of ink back into the cartridge. Run a cleaning cycle, and see if it is now working.
1934477
it has something to do with the drivers of the computer not being up to date i beleive the printer was designed to work on much older computers and with the upgraded technology and newer versions of windows you would need a new driver installed but they stopped doing technical support and stopped making any type of products or assistance to go with the product so your basically out of luck
2263561
Download an updated driver from hp. But it's hit or miss. Doesn't always work.I eventually used a cable to print.
1814063
It sounds like a bad unit. Mine prints just fine and I'm sorry I'm not more help. Can you return it and get new one?