It won;'t download.. When I try a box comes up with Vista Security Cleaner Pro .it keeps asking me to buy it in order to stop the malware and viruses on my computer. What do I do now? Doni
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You can either go to Norton's website and use their computer virus removal tool which is free to do, or give Norton a call and they will assist you. I'm running Windows 7 so I don't know how Vista reacts to a download like this. But you should not have to buy anything.
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I'm using the free version of Avast. It is highly reviewed and so far is running seamlessly. Also I loaded Spybot, since Avast does not have a malware module.
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I have installed the device, works well. Now I need to purchase a package. the web site will not let me in, I have called the numbers left a message no response yet. Can any one advise me on what to do from here??
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I got it to download and it worked for a few days. I haven't been able to get it to work again. It could be a glitch or it could be my laptop. Haven't quite figured it out yet.
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what kind? And it has a new update: WinDVD_11.6_Pro.exe Depends what region you are.
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I installed the game on Windows Vista, and it worked. I'm sure it will work on Windows 7 as well. I heard that some people had trouble getting the game to work on Vista, and if that happens, contact SecuROM. They can email you a new .exe file. The main reason the game does not work on newer operating systems is because of the .exe (executable file, the one you click on to start the game). SecuROM will ask for a proof purchase, and once you provide it, they can rewrite the .exe file and email it to you. Otherwise, I'm sure you can find the rewritten one somewhere online and download it. Good luck! I installed the game on Windows Vista, and it worked. I'm sure it will work on Windows 7 as well. I heard that some people had trouble getting the game to work on Vista, and if that happens, contact SecuROM. They can email you a new .exe file. The main reason the game does not work on newer operating systems is because of the .exe (executable file, the one you click on to start the game). SecuROM will ask for a proof purchase, and once you provide it, they can rewrite the .exe file and email it to you. Otherwise, I'm sure you can find the rewritten one somewhere online and download it. Good... » Read More I installed the game on Windows Vista, and it worked. I'm sure it will work on Windows 7 as well. I heard that some people had trouble getting the game to work on Vista, and if that happens, contact SecuROM. They can email you a new .exe file. The main reason the game does not work on newer operating systems is because of the .exe (executable file, the one you click on to start the game). SecuROM will ask for a proof purchase, and once you provide it, they can rewrite the .exe file and email it to you. Otherwise, I'm sure you can find the rewritten one somewhere online and download it. Good luck! « Show Less
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A. Madison,I had heard from a friend that she was having the same problem and that Vista was the suspected culprit. I decided to return the idesign to the store, unfortunately. I know my daughter would have loved it and she was disappointed it went back.....but I didn't find a way around the problem. If you hear of anything else....please keep me posted. Thanks.
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I actually have TWO copies of the 24 version program and have never been able to get them to install......bummer. I have two older versions and was looking forward to this "upgrade". I understand it is fabulous.....but, as I said, can't get it loaded. Sorry I couldn't help you too much!!
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This sucks so big time. What on earth is Logitech thinking? I just spent hours scouring user reviews and finally settled on the Logitech Optical Marble Mouse as ultimate mousing heaven. I have two XP Pro machines, sure, but I wanted it for my new Vista w PVR. How hard can it be for them to update it? Or is this another one of those plots by Microsoft to try to kill the competition? Ugh, if so. Or, more hopefully but ugh as well, do they simply want to issue a new version for Vista to create obsolescence and thereby increase sales ? Anybody know?
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I would love to upgrade to XP, however, I am not talented enough to do it by myself and Best Buy won't uninstall Vista...any suggestions?
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my only suggestion is to double check on your security systems.perhaps your anti malware or virus or wall is putting a halt to the download.other than that? it could be a bum disk.
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Hi there, I've contacted them in the past, and they were able to walk me through an issue, but that was years ago. I've been updating for FIVE hours now, and the update, while continuing, still isn't finished. I'll be calling CS in the next few days if that download doesn't go through, and will update my review for you.
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I have a win vista home basic and mine install instantly without the installation cd. maybe ask an IT person? Maybe you have a bad one? I usually buy several at a time since we get them zapped by lighting storms. If one doesn't work or stops working, I just grab another.
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Not on the one I bought. It came with Win 7 Pro and installation disk and not much else. If you have a lot of "freebies", I would delete them and you might want to run Spybot to see if there is any spyware. Spybot search and destroy is a free program and does a good job.
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Hello Linda, I have downloaded this into my new computer that has windows 8, which I hate, but Works does work with it. My prior computer had Vista in it and Works and I got used to it and liked it better than Word. The prior computer got hit by lightening and well you know the rest even though I had a surge protector. The problem I have now is everything that was done on Works on the prior computer I couldn't open in the new. So I got the Works program installed and had to re-do my docs but they do open and I am pleased with this software. Hope this helps. Have a blessed day!!!!! Deborah
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Having the same problem. When first turned on it said there were several updates and it seems to have finally loaded those but haven't checked to see if any new ones. No trick, just used and it installed when I shut off computer after about 3rd use. Installed Avast anti-virus before I did anything.
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i was using windows vista 7 and it was working fine i upgraded to windows 8 and its still working fine, dont know if it was because I'd already downloaded it, but the only way to know is to try.