HELP! Plugged scanner into USB, scanner beeped, was notified of new hardware, it lights up but will not scan anything. Whats wrong?
52552
Do you have a data entry cell such as a cell in a spreadsheet selected? If the computer does not know where to put the scanned numbers from the bar code nothing will happen. To see if the scanner is working simply open a spreadsheet, select a cell on the spreadsheet (any cell), then scan a bar code. The bar code number should populate the selected cell if all is working properly.
2027981
I have never had this problem and I am not sure how to answer your question. I plug the scanner into a USB port, click on computer and click on that drive (for example Removable Disk drive E) and you should be able to open it and get your information. Then you can copy it to where ever you want it. If you are not sure which drive is which, the computer will show you which drive has information in it. As you can see, I am not an expert. I just have to feel my way along. I hope that helps some. It works for me.
1993035
Can you see the red laser lights when it tries to scan? If not then make sure that the USB port works. You can try it on a different computer. If you see the laser light, try a different barcode. It can have problems with very reflective surfaces such as plastics, por it works flawlesly on matte surfaces such as cardboard or paper.
450218
You have to plug it into your computer or it won't work, you can save it on your computer but cannot save it to the scanner.
294005
This question is over my head. All I know is the scanner does not work and I let to much time go by to return it because it was a Christmas gift bought to early.
569788
The printer part of the device just died. Your scanner and card reader will continue to work, but that heralds the end of the printer itself. I've had two die that way. (I actually keep one around for the scanner).
19838
I have this scanner and the same thing happens. It appears to be normal to me as the scanner is working fine.
477517
You need to install the Twain driver and unless you use other software then you can use the software that came with the scanner. The driver should have been supplied on a CD or you can download it for the model scanner.
333630
if there is power to the unit (check light) scanner may not be good. check your card (try a different one or format it and try again), check card to ensure it is not locked (tab on it)....card reader on your computer may be bad, check card in other devices.
1810272
I hve the scanner attached to a extra workstation in my office. The computer is a bare bones PowerSpec computer with Window 7; 64 bit. I hope that helps.
1924690
Plug it into another computer. If it does that there too, then it probably is defective.
619285
I don't know, I don't use the software. Software comes with the scanner, you might try that first and see how that works for you.
1643807
Update to my last post. It turns out the issue was with my antivirus not the scanner software. I got it installed and it is working great on my Windows 8 system.
903789
Did you turn your ignition switch (key) to the on position. This will allow the scanner to connect to the cars computer.
2276317
The scanner comes with a cleaning pad. You might have dust on the scanner. Try using that. If that don't work I'd reinstall the scanner to your computer or you would h aft to contact newsman for service assistance. But cleaning it would be your best bet to start with
1871555
Have not had this happen. When you say "just opened" you mean just out of the box and you have not used it? Have you checked the batteries? Is the microSD card inserted? Go to http://www.vupointsolutions.com/support.php They have a customer service phone no. or you can email them. I love mine. They now make a stand for it. If you scan a lot of photos it sounds good. I have had some problems with blurred photo scans but it's my speed or not doing an even movement with the scanner. Good Luck!
1751972
I havent figured out how to scan .. I assume there has to be some programming between it and my laptop ... So only use it for printing and copying. Any advice?