just received the camera and it doesnt even work??????????
48144
The product descriptions are accurate in regards to content. I don't understand the rest of the question.
130161
I received mine, and it was fine, and works great. If I were you, I would return the camera, and ask for another.
1794374
Yep, I have the same problem. Luckily, I connected the camera with the card in it, directly into my PC with the USB connector that came with the camera. The pictures downloaded just fine. I thought the card was defective until I saw your post.
1203184
Have you actually connected to the came to a computer using a USB connector? This would let you verify that the camera is good and the cable is bad. Of course if the camera does work, you are correct, the cable is bad. You should then contact Amazon to get it replaced. Good Luck.
2254582
Good morning, Sorry it took so long to respond; I have been on vacation. I hope that your problem was resolved. I tried my unit for the first time yesterday; and the main problem that I had was making sure to push down the button down on the transmitter and hold it there for several seconds in order for it to operate. Also where to place the receiver on the camera hot shoe in order to receive the single; had the receiver facing backwards so that it would operate. Als make sure the batteries are in correctly. Bottom line, you get what you pay for. Good luck and have a great week. Jeff
176437
I have the same problem. Camera arrived yesterday. Will not power up. About to return.
47201
Odd. I doubt it's a defective unit. Try manual mode to see if that works. Also. check that you haven't added some underexposure flash compensation on the camera or the flash.
142358
Hi,I don't have advice- but have the same problem! I'm frustrated that I purchased this camera and now can probably not return it!!! Good luck!! let me know if you find any tricks to get better pictures.
2257972
I'm having the same problem I think these cameras are faulty. I am clearly not impressed with mine.
1275990
Unfortunately, camera didn't work properly (from the very beginning). I did not bother to return it, my fault. My only suggestion, if applicable, buy it locally. Good Luck
215250
Could be several things, camera not working or hooked up, how about common ground, use the 2sd video to test for bad input fault. Sorry can't think of anything else.
1581108
The canon camcorder its not working, how you sale broken equipment like that , l am mad
1668364
I truly don't know, that's a shame. Have you tried tricking it by turning it on WITH the lens cover still on, like it's saying, and then removing it to see if the message goes away? Then see if it functions normally after that. Other than that, I have no ideas or suggestions, sorry. I haven't had this problem. I'm sure a local camera shop could help you troubleshoot, possibly even for free if it doesn't require a repair. :)
1667187
I wish I could answer that AlanM. I installed it however I was replacing an existing camera so everything was already in place. If you haven't already maybe contact the seller to see if they can help.
400142
I don't know, James, because we sent the camera back! Something that only records for 10 seconds when it activates was not what we needed. We got a netcam instead! Goggling the camera model doesn't turn up anything?
1203186
Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance... » Read More Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! « Show Less
1719628
To be honest I can't tell you. Also, E_PRANCE lost my returned camera and never issued me my $100+ I spent on the unit. If you order the unit do not send it back for repair.