My unit which I bought October 2013 has stopped working. Yesterday it stopped getting hot. How do I replace or get fixed?
61294
Mine did the exact same thing and was bought at the same time. I took it to a local hardware store and they fixed it (not sure what they did to fix it) then it stopped working again after 2 weeks. I ended up just trashing it and plan to get a new one from a different company. It cost me $25 to get it fixed and it didn't make sense to pay another 25 for it to not work again :(
252969
oh i was wrong before. Temperature sensor not functioning is E3 I was thinking of E1 needing the filter cleaned. my bad. you can call them up to see how much the part would cost but my unit like this they told me they no longer make it and dont have parts anymore and sent me a replacement unit of another kind they make. they at first wanted to send me a unit with 2 heating elements and the one i had had 4. so i had to fight with them to get a replacement with 4. mine was still under warranty. if your out of warranty you will most likely be out of luck.
647791
Mine stopped working after a year as well. Turns out this is kind of a common problem, and the only published fix is to send it in to Honeywell, at your expense (to send it and receive it). For that much money and effort, you're better off buying a better, more reliable space heater.
25472
I have the same issue. It just stopped working. I had an electronic tech looked at it and he think it's something on the circuit board. We didn't see any burnt marks. This device runs hot constantly.Now, I bought a zojirushi as a replacement unit. It might cost more but it runs cool.
1882776
Contact the seller, I am sure they would replace the unit or possibly give you a refund.
2148834
Hi - we had a similar problem and contacted the company. They were extremly helpful and replaced the unit . A pain shipping it back but the replacement was quick and the second unit works perfectly .
1476611
Unfortunately you have not provided enough info on your problem. In general, if it is a hardware problem, like it no longer turns on, it is not worth spending my on repairing these gadgets as it would be more money fixing them than buying a new one. If it is a configuration problem, then you can download user manual from the web or if you have backed up your unit, then reload your old configuration.
1427669
Double check in the owners manual for hints. Or call the company for their take on this. If nothing else I concur with others, replace the unit.
76376
I've never had that problem. Mine has worked fine since I got it. You might want to check and make sure its not getting to hot.
1011356
Contact the retailer they will make good on it. I had a problem with mine and they replaced it.
907096
The unit has a one year warranty. I would assume you could contact them for a repair that you could pay for.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
2106156
I don't think you can do anything to fix that yourself. Try contacting the manufacturer and see if they can offer a solution for you. Mine has been working great for over a year. If you get a solution make sure you post it in case mine goes south! ;)
237906
I wld take the unit to Radio Shack & show them what you need. They'll have a replacement I'm sure. If you knew exactly what you needed...Wal-Mart would almost certainly have a replacement as well. I just looove my unit.! My last one didn't have heat. Its great this one does.! Hope this helps you get your unit up & running again.! Good luck.! Tina..Dayton OH.
2247911
Check the age of the unit. Call the manufacture and see if the unit is overage. If old just replace the unit.
1601991
There should be a defective return exchange. I paid $40 for mine and it has worked great since I installed it last November. I would contact who you bought it from and ask for an exchange. You might have gotten a defective one.4
376600
Contact the seller where you purchased it, probably have a defective unit. Maybe they will replace it for you.