Just purchased. Instructions say to charge units for 12-16 hours before using. I did that but when go to use, the power indicator indicates no power.
81509
I charged mine for 24 hours before using them. They work great! I have noticed that when they are not plugged in they only stay charged a couple of hours.
81510
Did you make sure to hold the "zoom" button till it gets all the way to the end
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
81512
Please contact us at 1-800-268-6237, Monday-Friday, 8am-9pm EST, so that we can help troubleshoot this issue.
1133086
I can't find it in the manual but I would charge it for a couple of hours first thingout of the box. That's what I did.
1814822
Charge the unit for a few hours then hit the power button- 1st charge takes some time
1070666
Yeah that's normal. Charge it overnight. That's actually a good sign. A slow charge is better. Same with mine. 6-8 hours.
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1623722
never timed it, but usually i charge at about 50-25% available power and seems like it takes several hours--It just leave it in charger in the AM and remove later in afternoon..Sorry not exact..
348319
Put the battery in the charger. Usually get some type of indicator light that it connected and charging. It seems like the batteries take 5 hours to fully charge.
2047369
If the LED doesn't turn on while you are charging it, then the unit itself might be defective. If it does, then try holding the power button for 60 seconds. If, again it doesn't turn on, then it is also a broken unit.
1933797
I could not figure that one out. The power button does not work on my unit. Based on the horribly written instructions and reference to possible problems with the power button I inferred that the manufacturer knew there were problems before they sent them out. When plugging the unit in to charge there were lights indicating that a charge was taking place. Other solar charging devices that I have use a led light to indicate that the unit is charging.
1860425
We had a power fault that disrupted a number of electronic gadgets. Remove battery, unplug charger for 30 seconds. Upon battery insertion you should have two solid red indicators (no blinking red). If all is okay in 3-4 hours a proper charge yields solid red and green. Remove bat and push green test button, this should yield four green indicators. If not go to plan "B". Cheers, Dennis
1396833
Mine came with no instructions also but normally with all my batteries I charge them on 2 amp charge for 3 to 4 hours to make sure its fully charged
1741675
Please charge the phone for atleast 12 hrs initially and keep the power button pressed for a minute and then release. The phone takes a few minutes to start up. Also if you phone is on the charging wire please take it off charge and then try. Also check if the terminals have not got a small tape on them. Please check with both battery if needed.
1277158
My unit came charged out of the box, worked for a week and didnt even run out before I charged it overnight anyways. Aside from initial charge, which i didnt pay attention to how long it took, I have charged it from dead at night to full 7 hrs later when I woke up so definitely doesnt take 24 hrs to charge
1744616
Make sure you wait 15 minutes after using your battery before you charge it. If you charge it right after you use it they won't last long. You have to let them cool down.
1488869
there is one base station that charges the unitsthey last all nite then i put them on charger and thy recharge ready for the next dayif you leave them in charge station and on they will always be chargedif you move them around{which they are intended to do you have to move them back to base unit to charge } less than an hour to do so.hope this helps theu work great....
821597
Check and make they are switched to the on position. There is a button located on the back. Also, make sure they are fully charged before using. I charged mine 2 whole days in full sunlight. When charging make sure the switch is in the on position.Turn them off when it gets dark do this for 2 days. I have 2 sets I did this with both sets and they are working fine.