I did the cleaning and then it won't turn back on. I just have the red light flashing that says it needs to be cleaned. Does anyone know this issue?
50597
Reset the red flashing cleaning light by touching and holding the on/off button for 5 seconds with the unit turned off. However, even if the unit needs to be cleaned, it should still operate. You may have bigger issues going on. Going forward, the cleaning light is simply a timer that goes off at 2 week intervals. Unless you are using really hard tap water, it shouldn't require cleaning that frequently. I'd recommend just checking it and resetting the timer if there's no obvious buildup of lime scale in the reservior under the tank.
6905
I have the same problem. Called Tassimo and was told to order a new service disc. I did that and still have the same problem. I'm still using my machine but the descaling light stays on. Is this a malfunction or just a stuck light?
1777566
I have had this problem a few times. After the cussing and the startle response have settled down, I slapped it back on and pushed it extra hard, that seems to work. I also noticed that the little light on the front never comes on, so I'm wondering if the unit is simply defective.
893986
you need to clean it. Mine did the same thing. Follow the instructions that came with the unit.if you don't have them anymore take the batteries out first, then put the unit in a throw away pan with a little unscented laundry detergent. Let it soak for about an hour and then use an old toothbrush to clean the bottom. Only put enough water in to cover the bottom part of the unit. Rinse it out thoroughly and let air dry. Put the battery back in and you're good to go.
1330904
I have one too, does it need a new battery or charged? I'm sure you've taken it apart and tried cleaning it. How long have you had yours?
1178522
Mine stopped working too and it made a loud buzzing noise... it should turn on after the power is turned on, I fixed mine by just bopping the side and it worked!
530398
Sometimes when I first got it I had to flip the switch a few times to get it to turn on but no problems since then. It may not be super high quality but works great for me so far. I wouldn't worry. Return it if it doesn't work! Good luck
1582854
Hi. I tried this but it only works for a few minutes, then I unplug, plug, works, then stops, etc. Have you found a solution to this? Someone said clean it but didn't tell me how...
1652726
Call the company if it doesnt come back on. Ours had to be returned - we paid the postage. In our case it was several months before it was replaced. Good luck. The replacement has been working great.
1099251
Try scrubbing it with steel wool or a pumice stick. I use them as my final effort for cleaning things. If they don't work, return it or throw it away.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1045839
Have you tried cleaning it with vinegar? Mine stopped working and I cleaned the inside with vinegar and it started working again.
1779654
You need to press and hold for a few seconds the 1st buton on the left side to turn it on (same thing to turn it off). If it doesn't work then it might be dead. You should be able to get a quick refund
321975
I haven't had a problem with cleaning it. I rinse it right after I use it. Try letting it sit in hot water and then spin it
164648
I've had the same problem. For me it turned out to be a spontaneously faulty charger cord. The original cord worked without issue for four months, but then suddenly refused to relay power to the cleaning station. The fault seems to lie in the wall wart end of the cord that plugs into the wall. I fiddled around with the housing, moving the metal tongs pushed in the wall outlet and for brief moments the cleaning station would suddenly have power. If I let go of the wall wart, however, the cleaning station would again lose power. I purchased a replacement cord here on Amazon and the problem disappeared. HOWEVER, after an additional seven months the problem cropped up again, necessitating the purchase of a third replacement cord.
1578538
Sorry i can't help with this. Did you take it completely apart when cleaning it?
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.