mine won't turn on--helo Carol
62300
I don't use ours my husband does and he want the throw is out. We've had a lot of them and they always worked. But we bought them from Target. Guess we are going back to Target. sorry we are in the same boast as you are.
62301
On others that I have owned when they quit working or the brush head worked very slow, that's when I knew to replace the brush head.I love my Interplak but immensely dislike that replacement brushes are so hard to find.
62302
When mine was brand new, I had that trouble, too. Try pressing the button in different spots and hold it down for awhile in each spot. Then when you find the exact spot where it starts, use that in the future every time you brush.
62303
Make sure it's fully charged Take the brush out and try to run without brush if did not run it must be defected need to return If motor runs it means there is something stuck in the mechanics of the brush Remember regular tooth paste can impact the mechanics it's best to use with fluid such as listerine or different mouthwash
62304
If it's new, make sure the brush head is firmly seated. If it has been on the charger for 24 hours and still won't turn on, it may be defective. If it isn't new, my best guess is that it has died. That's how both of mine have failed -- one day they just wouldn't turn on.
62305
Make sure it's fully charged Take the brush out and try to run without brush if did not run it must be defected need to return If motor runs it means there is something stuck in the mechanics of the brushRemember regular tooth paste can impact the mechanics it's best to use with fluid such as listerine or different mouthwash
62306
I don't kno how long you've had the toothbrush, but, I used mine about 5 years then I had to put new batteies in it.
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
458677
Make sure it is fully charged before you turn it on. Mine worked for only a few weeks though.
1572868
I tried just about everything and had the same problem, couldn't turn it on. changed batteries to make sure I wasn't missing anything and nothing! All I can suggest is, return it and get your money back! I would had done that but my was out of the country!
1708933
Mine didn't light up for a bit- until I accidentally clunked someone with it. Oops- looks like your is defective.
591304
Sent it back. Mine turns on and off now and I can't send it back so I am going to throw it out
238122
I had similar issues myself. I just messed with the cord a whole and it started back working. This was a waste of my money.
66544
Are the batteries charged? If yes, and still won't turn on then you need to get it fixed. Sorry.
997215
i experienced the same problem! The battery only lasted for a day or two worth of play. And they are expensive to replace, costing more that the hexbug itself!!!
188116
That sucks Ronny. Have you tried just plugging in the power cord and see what happens?
96836
Sorry mines never worked. I threw it away a couple of weeks after it arrived.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
640104
mine isn't going on either and doesn't seem to b working. no lights are on and nothing is happening. bummer.
596125
You can try turning it off and then back on. If that doesn't work try holding the on/off button down for about 10 seconds to reboot. If no success I would return it.
52288
You can try plugging in the power cord, then unplugging and plugging back in. That made mine work for a few weeks. Then it stopped and started working again but the meter was totally wrong, saying it was full when it was really dead! Then it stopped working all together and I can't get it to work again. It's frustrating but there doesn't seem to be an answer.
1178522
Mine stopped working too and it made a loud buzzing noise... it should turn on after the power is turned on, I fixed mine by just bopping the side and it worked!
1694818
You really should just return in... If it doesn't work, it's defective like 90% of other ones of these sold. Sorry. :(