On March31,2014 I bought one unit, its not working, The product have any warranty, what are my options
86116
Get a hold of intel and get an RMA. They will inspect it to ensure it was not overclocked and then will replace it generally.
86117
It does... depending on whats wrong with it. If it was dean on arival. Then return t9 amazon saying DOA. Otherwise go threw intel and like I said 8t depends on whats wrong if its covered.
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
1902022
The ones I got in March had a 2 year warranty. One is still working, the other one stopped working. I emailed the company and requested a new one. They worked very well. They asked for a copy of the receipt of purchase. As I ordered it from Amazon I just sent them the copy thru email and she said a replacement was on the way. I hope this helps you.
1448632
The most practical thing would be to simply order another unit. Otherwise, you may want to try the company's website.
1004646
Mine has been working with no issue since I bought it in Feb. Is it still under warranty? Maybe you can return it? If not it could just be a bad connection and you could see if you can open it and fix it?
974318
I bought a refurbished unit and it had, as I remember, a 90 day warrantee.I've had the unit now for over a year and never had a problem!
1226556
Hi Lindsey, unfortunately It's easier to replace it and much less costly than try to repair it. The same happened to me, but a quick click on amazon, a quick connection on the new unit... Up and running in no time and no labor cost! good luck.
376600
Contact the seller where you purchased it, probably have a defective unit. Maybe they will replace it for you.
1309031
Sorry, I bought over a year back. I would call customer service or go to their website.
2148834
Hi - we had a similar problem and contacted the company. They were extremly helpful and replaced the unit . A pain shipping it back but the replacement was quick and the second unit works perfectly .
1462791
I don't know the warranty. My mine is working fine, I replaced an older unit that was damaged by a lightning strike. Be careful not to shorten the temperature sensor leads as this will upset their calibration. I wish the so-called professional who installed my old unit had known that.
125011
I would think you should have received a warranty card with the product. If not I would lppk up their 1-800 number online and give customer service a call.
522627
Before you buy a new one (they're not cheap), contact the distributor/manufacturer about any warranty that might cover your situation. There known issues Sounds like you just got this model. recently.
323490
Same here. Less than two months old. Do I have to return it through Amazon? So I won't have one while I am waiting for the return unit. That's not acceptable. Any alternative other than buying something else?
1561177
FYI they received it, said they will not (not cannot) repair it and offered to replace. Even with a new unit the best they can do is a 30 day warranty!!!I just got the original unit back as I will have a go soldering it up myselfAfter all this hassle I dont recommend buying this when they cant even honour their own warranty
806301
Date of manufature in mine was quite old .... around 2007-2009.... dont remember exactly so manufacturer warranty is definitely depleted.... who covers warranty then???? I am pretty sure you can return it for another if your unit fails to comply but I am not sure how long this possibility extends.... one month maybe?/
2004528
The unit i purchased was refurbished but works as new. There is/was no warranty included with mine but it is rare, if proper care is taken, a person ever needs to call upon issues.