I bought several of these and LOVE them. Unfortunantly 3 of them are only sucking air thru the straw. Is there anyway to get replacements for the top?
69635
Yes. You can get new tops and, as of September 1, you can order a pack of 4 straws. The AutoSpout tops that you want come with a straw. You can order them directly from the company at http://www.gocontigo.com
69636
http://www.gocontigo.com/replacement-parts.html ... awwww GrandmaA beat me to it!
69637
Go to www.gocontigo.com/replacement-parts.html. They show all kinds of replacement parts including the lid that is supposed to fit this this water bottle. Just click on the photo on the lower right side of the page. It comes with two replacement straws and sells for $7.00. They are temporarily out of stock but it says they will have more soon. When I first got mine the straw did not work but I removed it and inserted it again and pushed it in hard and now it works fine. Hope this helps you.
69638
In case anyone is interested and you don't mind not having a straw (I prefer none) the AutoSeal lids fit beautifully on these bottles as well. I keep hoping Contigo will sell them that way. :)
2144683
Mine, the lid broke after 6 months of use. I contacted the company and they sent a replacement free of charge. Contact them and they should be able to help you!
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
338829
Hey Randall, I just bought 10k of the same straws and they do not fit in this dispenser unfortunately. Did you ever find a dispenser that will work?
491872
No. Mine is not like this. It sounds like you have a defective top. I'm sure they will replace it.
2070931
The glass tops can be puchase through Amazon. Try a search under replacement parts for this percolator.
1029629
I take it apart and use a straw brush... I also have replacement straws and replace them periodically.
2156955
Same thing happened to me. I could not find one and eventually had to dispose of the entire thing. You're better off buying them at the store and making sure replacement carafes are available. Sorry I could not be of any more help.
275730
it would be best to call thermos company and talk to them about spare parts - they will be able to tell you where to get replacement straws.
1976744
Same thing happened to mine . . . took it apart and let it air out -- no success! I think there's a flaw in the design because it should be waterproof or not able to get water in it all . . . this thing is terrible!
704057
I have the same issue. I will try Glad mini round containers for now until someone figures out how to get a replacement.
2201802
Looks like there are 4 small Philips screws under the top cap you might try that first ,but the big question is can you buy replacement parts? or will you need to place the head.
256431
You can buy replacement filters on amazon, I don't know if the straw is replaceable.
651885
I had the same problem. Here's what I did to fix it. After you fill it up, while the dish is filling, loosen the top cap for a second then tighten it up pretty tight. I think this causes a vacuum and it works like it should. Hope this works for you!
209747
Not really sure, but maybe there is too much of a vacuum. Try popping the sipper seal a few times and then screwing off the lid.
1789424
I would call the Company, I have one and it has done really good. I have had mine for about two years and love it. I use it every day, I make all my coffee and tea with the water and that is the only water I drink. I hope you can get it fixed. Wish I could have been more help.
22222
Yes! That happens with all my thinkster straw cups as well. I emailed the company to see if I just need to replace the straw or if there is something wrong and never received a reply. I also tried calling and no answer!