The ONLY review on Amazon claims necessary items were omitted not once but TWICE. I'm hesitant to order the product. Anyone else have better luck?
89784
I ordered the apparatus for essential oil distillation. It arrived on time and was complete and is a very high quality piece of labware.
1340636
I suggest contacting the seller to let them know, there may have been a mix up/mistake with the packaging. If the seller is uncooperative or doesn't respond I would contact Amazon and see what options are available to you in this situation.
1906864
Can I assume you have already looked on amazon? If you have, then I don't know. I thought amazon had EVERYTHING!
1156485
I've ordered this item twice. Both times, it arrived IN A MILLION PIECES. Different sellers, too (one of them Amazon itself).
1867168
I make a lot of purchases on Amazon also, and generally they go perfectly.Where Amazon really screws up, however, is pre-orders. I pre-ordered three items this year, long in advance, and Amazon screwed up each and every one of them. The worst part is that they don't let you know until the day the item was supposed to ship, giving you no time to change to a different retailer. It's really despicable. In this case, I do not blame Ugobe because obviously they supplied enough to the other retailers. I think Amazon simply over-sold the product.
453117
It should, nothing I brought from sellers on Amazon.com have had missing items that's critical for the product to work.
1626541
Mine was I guess amazon still has it. They never answerd my email trying to get one.
1585737
That is a great question! I've ordered this item 5 times from third party vendors and received the OLDER version all 5 times! I've contacted Amazon a few times and informed them of the incorrect listing. No one seems to care to fix the problem at Amazon. Good luck!
921156
No tools with mine either but I didn't need them as I have my won. I'm stoked that for $15 this screen looks and works like the original and I didn't have to wait long time for delivery from China or Hong Kong. Bummer for you though. Not receiving part of an order is something that you need to take up with the seller or Amazon customer care and not here in the Customer Questions & Answers section. Customer Q & A lets you ask questions and get feedback from other customers about their experience with a product. More on customer Q and A here&gt;&gt;&gt;
2028569
I believe amazon does, but to be honest I never needed it so I never looked. Sorry.
913815
I preordered it from an amazon fullfilled seller. I would never buy accessories from here without it being endorsed by amazon, too many fakes :(
954515
Most likely, the box that you sent back I received...Missing booklet. Same problem with Amazon with the only option to send it back. I'm trying contacting the seller's website hoping to get a PDF of the booklet. Hopefully I will stop this Amazon cycle of sending the same product with missing parts back and forth. Watch out Amazon, people catch up to those hick ups and end up choosing to buy directly from the manufacturer --Same price! seekinghealth(dot)com
797806
Hi AB, It looks like an inventory issue at amazon, but should be available again in just a day or two.
1232443
we have, but i send it to amazon warehouse on the way.should be in next week.thanks for message
281445
It's an online thing in that when making a claim I am asked to supply the Amazon order number as well as the purchase date and description of the item. In talking by phone it seemed very straight forward but nothing came of it as did the online form on their web site. There has been no further communication from them either way. It's not that I was given a run around, it's that no action was taken on their end.Did this answer your question?
669727
U might try to go in the item snd see if it does have these extras. I did not need these items so i really dont know. U might want to see if there is another one close to this that will go with it.
1083961
Mine did. Check the included items in the package before ordering to make sure.