just received today &amp; it will not hold a charge. any ideas?
73161
It happen to one of the three that I bought . My thought was because if you have severalin storage this could happen with anything. there great keyboards ,just send it back Amazon replaced mine no questions asked .
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
2066937
Let it go completely go dead, then charge it overnight/all day until fully charged. After that, try not to let it die out if you can. But mine lasts for two or three hours at a time. Also check what programs you are using...that may be draining your battery as well. Hope this helps.
2144633
i hope that you've solved your problem by now but i think your issue could be that the battery is too drained to charge automatically. try running a default charge setting, after about 15 minutes the pre-set programming should be able to be used. good luck and let us know if you found a solution please or if the charger didn't hold up. Thanks
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
2209122
Hi! Put it in the charger and when it is full the try it again. If it still was going on and of you better return the item.
341641
I charged my for an hour.Use for a couple hours a day .Sounds great no problem yet.Sorry for your misfortune .Maybe you got a defected one.Send it back!Get another one.Dont wait to long.
1294691
I had similar experience. Try ordering a new AC adapter cord too. My battery now holds the full charge and its been 2 months and its still okay.
986039
Have you completely charged the battery? Maybe after charging, try to shut down and recheck battery status. I did not have any issues with mine, I just popped mine in and it worked great. It said they had a great support system, I would give Anker a call. Good Luck!
754801
i belive, you did everything correctly. It is something worng to the battery. Try to recharge again, just charge it whole night and try again. If problem is not resolved, just send it back, if its possible
2111935
I haven't had any problems with it holding a charge. I have noticed if I don't use it for a few days it doesn't work. So I would suggest charging it every other day or so. If mine is charged it usually lasts a couple hours.
963174
Make sure it's fully charged. We had to let it initially charge for a couple days.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
2037905
Mine was another brand,I can also tell you that the one I purchased is already dead,will not take a charge at all.Might want to look elsewhere.
831563
When I first got mine, I charged it for a least 24 hours. The On/Off switch should function easy to turn the device on/off. I am not sure WHAT is the problem with yours. It very well may be a defected device......?Sorry, Wish you luck...!
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works