i purchased this phone and the description says it is "unlocked". when i put my sim card in, the phone does not recognize the carrier and i cant call
62063
What carrier you got. They say that some like t-mobile or programed carriers wont work on Gsm phone. Go to your phone company and ask for new sim . Expirience: just life, read on google, cricket gave me new sim and works
62064
The same thing happened to me. You'll have to take it to your carrier for them to issue a new SIM card, allow them to activate it for you. Also, if you have trouble with getting your internet working, you can copy the same APN settings as they have for the HTC one in the store. Setting>mobile data>new APN
62065
You should go to a office of your service provider, because some times they have to configure to there service. The phone is adjusted to at&t;, they will change it to your provider configuration
679482
This phone was advertised as an unlocked international phone ...and it was not!If you put in the codes it also does not work and then it will freeze and it will not work.Must be sent back to factory.
962872
You would have to ask the seller specifically, but from my experience, when it says t mobile in the description, the phone is only for t mobile and not other carriers. Generally, a seller will say a phone is unlocked in the description.
664288
Yes, the phone is unlocked;but it comes WITHOUT a SIM card. You must get a SIM card from your service provider or phone will not work !
1119526
Thanks, but why they sale it as unlocked phone? then my sim card was working in the old phone according to my account
621981
This doesn't make sense I shouldn't hv to insert a US SIM ... The phone is clearly not unlocked. And the fact that soo many comments have not been clarified the customer service of this seller must suck
2025027
Sorry it isn't actually unlocked. I updated the listing. It is a Verizon phone.
2184361
I'm not sure. I bought it because it was Verizon and that's the carrier I am with. You may want to contact the seller.
1376772
check with your carrier. Ours seemed to be locked but the carrier sent setting to the phone to configure it. It works great!
167254
Not really sure. I use Verizon. I know it says "unlocked" but I wouldn't take the chance. I would try to contact the company.
1599149
Yea this phone is unlocked but DO NOT BUY THIS PHONE it's slow and old and not worth the money
1734127
I am sorry I did not buy this phone for my self so I can not offer much information about it .You have to use a SIM Card and I think it is a 3G and it is unlock. Sorry !
1938581
I just purchased one and it is NOT unlocked!!!! It will only work on T Mobile!!!! The description is wrong!!!!
389584
Mine was unlocked. However, I would not purchase this model phone. It froze up frequently.
798123
Hello H.L., Thank You for contacting us! I am sorry if there was any confusion. This phone is locked to the carrier listed, AT&T. When we list a cellular carrier on the title of our items, this indicates that the phone is locked and can only be used with that carrier. If you are looking for an Unlocked GSM phone or a phone for a specific carrier, you can return to our listings. Please use the search field on the left hand side and search ""unlocked"" or for your preferred carrier's name, such as "Verizon," "Sprint," "T-Mobile," ""AT&T,"" or others. Thank You,
1734448
I should already be "unlocked". You probably need a service provider to send you a SIM card so you can activate it.
244036
It says it's unlocked, but when I got it, it's for AT&T only, so it might not work