Do they sell parts of the mug? I accidentally lost the part that goes around that mouth of the mug so the lid won't screw shut.
85331
I went to Zojirushis Website http://www.zojirushi.com/user/scripts/user/prod_faq_list.php?prod_category_id=5#q1 You can call and order replacement parts for it. I am not sure about the price. But I hope this helps.
85332
Oh, sorry to hear that..Im not so sure but you cna check zojirushis website.
22200
I found the glass knob, mine cracked, in an antique shop. They sometimes will keep extra parts. I also suggest doing a search on Amazon or Google. Finally, you can sometimes find a similar pot at a yard sale and transfer the lid to your coffee pot which has more sentimental value. Good luck!
933221
Mine came with a lid. And it's the pitcher, not the mug. Not sure why some do and some don't.
501994
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!)Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
1618453
I purchased a replacement lid when mine broke about a year ago. Do not know if it is still sold separately.
2271623
Yes.. And I haven't seen where you can buy replacements. If it breaks I think you have to buy the whole thing again but it is really wonderful and I've saved a ton of money by not going to coffee shops
827584
The item is made in Japan, so I doubt that there is a replacement bowl, HOWEVER, it looks like a Mason Jar standard width for the mouth. You should dismantle the hardware from the broken glass bowl and take the lid to a store that has mason jars and see if you can find one that will fit. If you've thrown the bowl and hardware away, you may be able to find a mason jar with the hardware that will still fit. If I have time today, I might just do this too. I roast my beans and it would be cool to have more than one glass bowl for the beans. nick
1053601
Could you please tell me where i can find lid for them(Yorkshire Mason Jar Mug)
1610228
I don't know. I'd also like to know if the little tiny seal cap in the lid can be purchased as one got lost.
1902378
As far as I know there is nothing you can do to fix that other than to replace the part. You might find the occasional well-stocked hardware store that would have the part you are after but the better bet would be to contact Thermos directly at: 1-800-831-9242 or visit www.thermos.com. I have been handwashing mine - not sure if that absolutely needs to happen but so far there have been no issues doing it that way. Good luck!
41001
Same here. Mine is also broken. The spring on the flip flop straw is missing. Will be good if we can get a replacement lid.
1782648
If Amazon doesn't have replacement parts, try MrCoffee.com. You are probably going to have to buy the whole carafe - about $10. Sorry you had that problem.
1848829
I have ordered this coffee pot twice and both times it came without the mug,and both times i sent back to Amazon,need to shop someplace else I guess?
1508163
i think you question is, can you buy just the straw top and screw it onto the bottom of the sippy cup. I dont know, but I think the sippy is a little shorter. I've never seen just the top. I once tried to buy a replacement straw for the straw cupt, but you had to buy the whole silicon piece and it was $7.
108000
I'm sorry to say that I don't know know where to get replacement parts. My coffee urn gets heavy use for a very short period of time. It's stored for use the next year.
184532
I don't see them selling replacement lids. I will check at home if we kept the old lid cause we bought 2 of these. If I find it, I will contact you, dear.
338130
You referring to the gasket? Thermos doesn't sell them, if you can believe it. You have to buy the entire lid.