My box came with a crumbled corner. It came with no return paperwork. How can I get it exchanged?
48933
I'm interested in the same question. My box came with a scratch across the front of the box.
972292
It sounds like your boxes may not have been cut right on the die because my boxes opened and folded together without any challenges or special instructions. They were all actually very good and very solid boxes so you might want to see about getting them replaced.
842278
You should have had a parts list.... There are screws for the corners.... My husband put it together and everything was there. Was your box damaged in transit?(ours was and the corner of the table was shredded, we fixed it ourselves because of time from Christmas....)If you had damage maybe the packet of screws fell out before you received your purchase. My husband had no problem putting it together. Sorry I can't be of more help.
703931
You might want to order this where you can pick it up locally like from northern tools..I ordered this twice and both times got a badly mangled and multiple tears on box..and broken table inside..
2267221
It has been fixed. I have purchased a box myself. Besides, like stated before even if it does happen again Amazon is very very good about fixing problems like this without you even having to talk to the seller.
730862
Oh my, I never had to send it back. What I would do, is get it soft by exposing it to the sun. Once it is hot, hurry and fold it to fit in box. The Maj
1285977
The first table was damaged on all the corners, so sent it back. The next table came in good condition and did have all the hardware to assemble. It is a great entryway table with very small drawer for paper and pens etc. I think if you contact the company they should mail you the hardware and if not I would send it back. Good luck.
1428607
Just call them and they will send you a UPS mailing label to return for repair. Great company to work with.
1285973
If you bought it from amazon, just return it for an exchange. it's the best way
1610717
talk to the seller I'm sure they could ship you one, its a small item it may have just come out of the box during handling, if they can't do that you may have to return it and have a new package sent, but I would instruct them to make sure its in there to avoid future hassle
420095
Contact the seller, explaining what happened. Ask for exchange. Not a high quality piece but sellers dont want negative rating.
1674438
Same problem! I am returning this! The box was semi-open! The part were semi-assembled! This was a used unit! not a new one!
1828372
I would go to your orders section on Amazon and request an exchange for the same product. Amazon has free returns and exchanges. There is a little pouch on the inside cover they usually put them there if you haven't checked.
2272000
I would call Amazon and ask how to send it back without paying postage--they should send you a new unit.
425766
Contact the seller. My seller was melfiimports- Amazon market place. Mine was damaged and they promptly took care of it. I gave the seller high marks. I hope this helps. RV
1850969
The same thing happened to me! What I did was call up Amazon to tell the individuals that ship the desk to send me the paper instructions by mail. It took about a week to ship but was well worth it! Good luck!
2195586
I didn't receive any "papers" with my box either--I love this box though. Using it is pretty self-explanatory. I don't recall any warranty promised by the vendor. I've had mine probably about 6 months without any complaints. PP