I can't get it to charge my phone
89469
2 questions:Is it fully charged? If so...Is your phone sliding easily into the case or is it a difficult fit? If it isn't then it may not be connecting correctly to the charger.
89470
I actually had same problem, but, after a few times in and out of case it just started working, (so I didn't send back). could have been the switch as well.
89471
I use it as back up to my iphone when it dies. You first have to charge the charger, and keep it turned off until your phone gets low on battery, then turn charger on. Make sure the iphone is securely set into the case. It may take a minute to engage, but it will bring your iphone back to life. It will make occasional beeping sound, indicating its working.
1075762
If you have charged it completely and it is failing to charge your phone, then it may be a defective.
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
791178
I don't know but try getting a regular car charger one where u can remove the phone part to charge the phone and then u can plug in the USB part
1718662
I tried both ways and the case would charge but it's was never able to charge my phone... Sorry if I wasent helpful
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
261896
My phone charges when I plug it in via the cradle. (iPhone 3GS). Not sure why yours won't.
253604
Try different chargers. If it is all the way exhausted, plug it in and wait 20 minutes or so. Sometimes it doesn't respond for a while, until it has a little bit of charge. Good luck.
1342551
I couldn't really get it to charge well... I would try a different external charger.
470577
It works for me so once the unit is charging and your devices are charging from the unit, try pressing the little button on the side. If that doesn't work, then you may have a defective unit.
1523764
I haven't had that function work properly. Just tried to do that now. I have the radio plugged to charge via a wall wort and then plugged my phone into the USB port...isn't working. I also tried to charge the phone via the hand crank...that's not working.
590418
Have you charged it? Try letting it fully charge before using it. Also, check to make sure it's paired up right.
1607284
Unplug everything, make sure everything is plugged in again, check the battery in the phone, and everything should work. If not, send it back and get another phone.
149617
The red light should turn on. Perhaps you don't have it set well? That happened to me. It took some twisting and turning to get the light to come on. Check the phone. It should show the phone charging if it is working properly.
1446710
I think I might be able to help you. Try using your charging cord for your phone. The battery pack has two different usb ports on the top of it that your phone charging cord should be able to fit in one of the ports. Fingers crossed!! Let me know if it works.
1149194
I found that I have to gently tap on the top of the phone to get it to connect to the charger properly in order for it to charge
1287928
You have to hold it. Then it should charge. If not try charging the case. Still not working return it for a refund