Warranty How long is the warranty for this item if purchase it from Amazon? If I had issues with the player and wanted to use the warranty do I have to send it back to Amazon or can I use the servis of the country I live in? (Czech republic)? Warranty How long is the warranty for this item if purchase it from Amazon? If I had issues with the player and wanted to use the warranty do I have to send it back to Amazon or can I use the... » Read More Warranty How long is the warranty for this item if purchase it from Amazon? If I had issues with the player and wanted to use the warranty do I have to send it back to Amazon or can I use the servis of the country I live in? (Czech republic)? « Show Less
75979
All I know is:We live in Israel and my daughter got one purchased in the US as a gift. Thing stopped working and NO ONE in Israel will touch it.Further:The Cowon site is one of those maddening ones where they are hiding somewhere: They don't reveal any brick-and-mortal locale, and you have to REGISTER in order to submit a service query. This sucks, I repeat sucks, should be illegal. There is a word for any product whose site is such: evil.
1160684
My Unit never played DVDs from the beginning. Never played DVDs from the box. I thought it was a region code issue but it is not. Then I though it was an Firmware issue so I upgraded from V26 to V29. Still does not play DVDs. I bought it from Amazon LLC directly. If I would have found out this after I purchased the unit, I would have gave Amazon a piece of my mind. But it's too late now as a couple years has gone by. Please learn from my mistake. I bought a VERY EXPENSIVE CD Player (Philips HTS8100/37).
1118137
Sorry, But i live in Chile. the warranty is not possible here. I only can say that this product is so good. sound is crispy and clean, and mechanism is silent. See you!.
1319577
Dear dsrussellI live in Brazil, and we are fortunatly in Region Code A, then I wont have problems if I buy it.I saw in your comment that this player plays ALL regions of convencional DVDs, is it btrue??I'm buyng this player next week when a friend of mine wil be in the USA.Please, can you confirm this info to me?thank you very much for your attention.Elton Oliveira
2253940
You'd probably have to check the packaging as it'd be through Sony, not Amazon. Sony always has a warranty paper provided with that info, as do most companies.
2182819
I bought this product new through Amazon. When I attempted to register it for warranty, I received the response that it was not eligible for warranty because it had been bought, even though NEW and (apparently) unopened, more than a year after it had been manufactured. I have never seen anything that would put me on notice of this policy of Western Digital (or anyone else, for that matter) and there is nothing in the description of the product that would have told me that it had been manufactured too long ago to be eligible for warranty. I am not happy with this experience.
1757429
Really, the warranty is that they suppose to replace it if breaks within a certain time frame.Mine did break indeed and it was replaced; and in a week the other one got broken. I attempted to contact the people who deal with the warranty. I was asked to send the photos, - which I did; and since the there was no a response. I guess if you are lucky to fit within the breakage time frame, then you might get lucky to have it replaced, but that's where the luck is over. There are no refunds on these defective products that were proudly made in the Republic of China.
1387924
If you purchased it through DealCutter, your purchase would be fulfilled by Amazon to claim 24-months warranty. So you would need to contact Amazon customer service. If you purchased from other sellers, you probably would need to contact the seller directly.
1413823
I called and spoke to someone on the phone and they told me it has to be an Amazon purchase, however someone else asked this same question and there was a bit of discussion on the topic. I decided to buy the warranty here on Amazon and just give it a shot. They did accept my registration and my receipt from a product purchased somewhere else. I sent them a copy of my receipt as part of the registration and then called to confirm that everything was good to go. Personally, I'd much rather buy electronics here from Amazon whenever possible. The only reason I didn't buy my computer from Amazon was because they couldn't match the student discount I got elsewhere.
1293161
I bought one of these (sold by AMTECH) and registered it on the WD web site. It shows as "Out of Region" with the warranty expiring 9/15/16 (5 yrs + 1 month after date of manufacture). Officially that means you have to send it to the region it was sold into. However, it appears from reading the support forums on WD's web site, for end users it's possible to get the region changed if you request by opening a support ticket.
419289
Scott, I have never paid any attention to warranty details but I have purchased at least 5 of these CobyMP3 315-4gb players for each of my music interest and they all still work, perfectly. I have also given these as gifts with no complaints. I love these players!!! and I still have mine for some 6 or 7 years now, with no problem. I would advise you to get a another headphone set other than the one that comes with the player and set your music mode to either Jazz or Rock..I use Rock! if I can be of further help just let me know.
321916
Honestly they sent me the wrong one and didnt replace the one i bought, so I didnt even get the warranty. I guess if it dont work they'll replace it. Thats the only thing I've bought from amazon that they dicked me on. I've bought a lot and its been good.
288119
I am in the UK and my unit came from Germany, where the Europe-wide agency is/was(?) based. I have been unable to contact Smooth in Germany and they have not responded to my telephone and email messages, so my conclusion would be that a warranty in Europe is worthless.I believe the unit is the same as that sold in the USA. I did contact Smooth in the US but they would not help.I would not buy
2059131
That is an iffy question. Amazon may offer a 1 year warranty package to purchase with it, and Acer might have a limited 1 year warranty itself. I honestly don't know. However you usually get 1 month to return it to Amazon. It all depends on the seller, because like ebay, some don't even accept returns. Make sure you know what you are buying, and an extra $20 to save this baby is worth it. It is s good monitor without audio for the price.
1145148
I have not had a warranty issue, but would definitely expect that any reputable manufacturer, would back their product irregardless of who or what country sold it for them or. Best of luck!
1702396
I had so many issues with this player myself that I eventually scrapped it and purchased one of superior quality..... Off brands can be tricky to deal with.... you might try formatting the player to clear everything off the memory.
1456327
Reference your question about a warranty; I examined my user manual very carefully and was unable to find any reference to a warranty. The only reference concerning repairs was in thetroubleshooting section for the DVD player in which the user was advised to perform the troubleshooting steps prior to contacting an authorized service center. I would ask Amazon forassistance in contacting the "Supersonic" technical representatives for further information in this regard.