I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I do to remove this without damaging the phone?
50625
I am sorry to hear. This has never happened to me. Maybe rubbing alcohol or nail polish remover will help. i would recommend u test it on a small area first before doing it on the entire phone.
1022722
The case is designed to fit tight at first. Place the phone with back cover on into the holster screen down. Attach to belt on your pants. For removal of phone press phone against the holster and force slide out. In time the holster will stretch and remain secure. At first I thought the same thing you did. In one or two weeks the holster works great. I hope this helps.
2247877
Mine was hard to get off too so I got one corner off then slid a plastic knife along that side through the openening, and slowly popped off the whole side. Then it just slid off. Plastic knife didn't scratch my phone.
667034
You will need to remove it. My husband had a slim case and he still had to remove it.
726119
If you take the rubber part off, there should be small latches on the sides and top. Lift those from the back of the phone. Hope that works.
1517683
There's a small cutout section on one of the corners. Pry on that cutout and the back will come off with some pressure. Don't worry, you won't break it.
1851723
I had that trouble at first, but actually was glad that the shell/holster case was protecting my phone and not sliding off easily. The trick is, since the material is flexible, try the double hand action. Whereby, you grasp the holster case at one end (edge of thumb on one side 3 fingers on the other edge) bend it out a little and simultaneously, use the thumb of the other hand to push the end of the phone (shell). Remember that end of the phone(shell) is seated on the lipped end of the holster case.
184068
Hi Jenny,Just try to be as gentle as possible and try to get a fingernail under one of the sides. I wouldn't recommend using anything sharp/pointed to try and assist in removing it--I got a small scratch on my phone that way. I hope this helps!
1262311
Jason the dust and hair that accumulates doesn't come very fast what i do is every three months or so i open it up and wash the entire case with an alcohol swab that cleans it thoroughly. and its good for a few more months. also you might consider just not using the screen and popping it out. I recently found out that our phone is made with gorilla glass which is virtually shatterproof. i also read a story where the htc one stopped a bullet from killing a guy due to the glass and casing. for my phone i removed the screen protector and am just using the case for scratches.
459210
I managed to removed mine twice. Once from the phone case I had at the time, and once again from the new case (The cards I put in the pouch accidentally covered part of the camera and needed to adjust it a few days later). I just looked at the first case that it was on and I cannot see or feel any residue from the glue. I was very tough to get it off though. They use a 3M glue, so it really gets stuck on the case. So make sure to remove any items off the pouch. Also if the case is soft/bends/malleable, I would keep it attached to the phone before removing it to help it keep its shape. It might depend on the material that the case (or phone) is made of. The first and second cases were a hard black "Case Mate" and then a clear (but harder/tougher) plastic case respectively. Hope this helps.
1780110
Hmmm... I didn't really have a problem, but I've only taken it out once. I pretty much just "peeled it out". I sort of took the top two corners and bent them a bit backwards so that the ipad would pop out. I know the case doesn't really flex much but that is the best way I can describe it. Sorry I can't be of better help. I just keep mine in the case.
1851729
Hi Robert... if you're talking about taking it out of the holster then - apply pressure at the bottom of the phone and push up (sort of like old BlackBerry cases). If you're talking about taking off the base cover - I haven't found a trick, but I was able work the edges slowly and take it off. I don't believe the manufacturer meant the bade to be separated often (so please be careful not to chip the edge if you wish to reattach). If you find a better way, please share :) Thanks
921272
Prior to this case, I had the case made for the phone. It was very hard to put on. This case was much the same. I had to work one corner to the other then practically squeeze out all the air. Now the case has been on for some time and actually moves a little bit. Don't really have any other suggestions other than strong arming it.
726120
Try lifting the clips in the plastic case from the back of the case towards the front part where the screen protector is. Start with the top one. Lift from the back (there should be an arrow on the back of the plastic). If you lift from the back towards the front, the case should start to separate. Do the top first, then move to the sides. When you put your phone in the case, you should make sure that the 2 small tabs on the back bottom of the case align with the small indentations that are there to be sure that it closes correctly. Hope this helps. John Francis
1491563
There is a spot in the middle on the back of the phone. If you hold the phone at both ends and push in the middle it should pop off the bottom. Kinda if your bending it in half but DO NOT bend it to much and it should pop open the you pull it the rest of the way.
606821
Remove it by wedging a credit card on the righ side corner, between the phone and case. Make sure you're not damaging the volume buttons on the left, also be gentle when attempting since the case is fragile.
993995
I would remove the flimsy one that the case comes with. Im using a tempered glass screen protector on mine with no issues.