I've bought this item and it now leaches yellow liquid when wet. any suggestions?
61997
It's not really designed to get soaking wet, as it is a natural material- Bamboo....keep in mind that if repeatedly wetted heavily it Will warp. the yellow is from the backing and glue- place it out in hot sun, careful to watch for warp/bowing....I'd dry it off with a towel first.
61998
I only use it inside - in front of my bathroom sink. Never had any yellow liquid leaching out of it from small drops of water. Not sure, but I believe this is an inside item. Sorry you are having a problem - I really think it's terrific.
668787
Are you using distilled water? That is what I have used, and it keeps going (as long as the wiring in the cord connects!!)Keep sufficient water in it, the absorbent rod clean and wet. My directions say to clean any mineral deposits on the metal parts with cotton swabs. Good luck.
2161903
I would try replacing the o ring on the plastic piece inside the siphon. I occasionally (once a month?) thoroughly clean the items and allow it to dry completely, but not every time.
329476
Same issue here. Yellow severe leakage after replacing cartridge.....though it was replacement cartridge so replaced again....same issue. Square trade warranty replacing...
715914
I would add more water. And stirring mid way works. I only had this problem once and i use it at least once a week. Love it
162317
I put mine in the dishwasher to wash it. Otherwise, I would suggesting putting in a mild solution of bleach and see if that works.
566026
Is this a new machine? It sounds like there may be something wrong with it. If new, maybe you should return it and get another. What kind of salt are you using? I've never had this problem so can't really offer any kind of solution. My machine is still keeping the water clear and fresh. I use Morton Pool Salt sold at Walmart.
860478
i did not have that problem. Have you tried contacting the manufacturer? Or else I would try a solution of water with vinegar and baking soda swished around. Just an idea.
910039
I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure... » Read More I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). « Show Less
1417325
Welcom to Goods Union . Your right , it should be replaced and just exchange the filter when you see the filter color is yellow
1374487
Maybe its frozen. Allow it to melt. I usally run hot water over it. It tends to become soild in colder weather.
66167
you have a problem. the water should drip down the material in the back. take it part (back panel} and make sure nothing foreign is in there. it is how you clean it anyway and you should get familiar with it.
1099251
Try scrubbing it with steel wool or a pumice stick. I use them as my final effort for cleaning things. If they don't work, return it or throw it away.
1355767
my bet is you have oxidation... not uncommon with new items that you dont wash first, or if your water is treated with chemicals that would be a factor too...........filter your water, and clean and sanitize the pot and lid with good water, then try again and you should be fine.
1603847
I have the exact same problem. It is not the soap/water ratio because the other tops work just fine with what was in the bottom. Were you ever able to find a solution to make it work again?
2040279
We had to replace the sprayer because it was doing the same thing. New one works fine. You can get them on Ebay.
2012390
How long have you had it? Keep it stored in the dark. If it begins to smell like hot dog water then it's going bad and you need another. The strength changes as it gets older. That's my experience. If it's new. Contact the company where you bought it. They will exchange it for you.