I just opened this and it only charges my phone for 15 minutes (about 10% battery power) and then it stops charging and won't turn back on.
59322
Have you tried to fully charge the poweradd before using it. I had the problem when I first bought mine. When fully charged I get about 4 to 6 hours of more battery life.
59323
Did you let the Poweradd charge for at least 4 hours before using it? Mine worked great for about 8 months, but after dropping and cracking it about 4 times it quit working properly....
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
2799
When I recharged this it didn't even work. It's just a piece if plastic, no lights or anything
1040024
I couldn't tell either. I think this is a really bad product. It only works for when its fully charged.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
1280922
I only takes a couple of hours for mine to charge. Sounds like your charger or battery is faulty.
1908392
Save yourself the time and money, it doesn't work AT ALL! I took it out of the package brand new and instead of charging my phone, the charge life decreased, i don't think this is an original charger, i HIGHLY recommend that you go to the store and buy an original, might be a littlebmore expensive, but will work and most importantly last.
1261571
You should not have to charge it that long.There must be a proablem with it.2 hrs worked with mine.Try another plug otherwise send it back
48934
mine didn't charge my phone at all. turned on or turned off. in my opinion, its a piece of junk made to sell, not to perform a usefull function
2277304
well it didn't work for me. i bought it, put it in my phone, i charged it, it said it was full, disconnected my phone from the battery charger, it didn't last 5 minutes, when my phone started saying low battery. so no. it's not good for me. &#128532;god bless you
269922
Your charger may be damaged or the phone itself maybe damaged also make sure it is the correct battery for your phone. I had a battery that was not charging but it turned out my charger was bad.
1075762
If you have charged it completely and it is failing to charge your phone, then it may be a defective.
1884206
Well I let it charger like 2 hours .unless that your charger is broke. Try to power it on to see if it work.
1525965
If you just got it, you may need to charge it longer than that for the first initial charge. I let mine charge for about 12 hours or more. Not the goal, I just didn't need it right then and I forgot about it. It worked fine when I used it about 3 weeks later after being in my purse all that time. And it fully charged my cell that was at 10%. Be sure to recharge it after use though. The light indicator should work also......And like the others replied, be sure to hold the button once you connect it to what you are charging.
1881972
Is the blue light on? That would ensure that you have a power source. Mine charges just fine. It takes about 5 hours, with the phone on.
89733
I don't know I only had it plugged into my phone for five minutes to check if it worked
551509
Mine only worked on the first charge. A couple of shaves later, and now it only runs for about 7 seconds on a full charge. I've charged it 3 times to make sure and it just doesn't work. Unfortunately I rarely use it so by the time I realized it was broken it was too late to return. I guess I just lose my money. Lame.