How do you charge the phone with this on? The charger doesn't go far enough in now! I have had to take it off to charge it.
68667
Just plug in your charge, this piece is thin enough so it does not cause any problem.
68668
My lightning cable works fine with this on. Do you have it installed correctly?
68669
I couldn't charge using a non-Apple converter, but had no trouble with the small (mini pin) that Apple provided
68670
I have an Otterbox case with the Poddities hook attached and have no problem inserting my charger. You do have to take a minor extra step to push the hook back and out of the way though, but I consider that a minor inconvenience vs. the ability to strap the phone.
68671
standard genuine Apple lightning cables work fine on mine but you might be using an adapter. We have one adapter (30pin to lightning I think) and I had to use a dremel to remove some of the plastic that was preventing the connector from fully inserting.
996876
If you have a cover on your phone, there is a small piece that needs to be removed from the charger. It is on the charge section -- it just lifts right up. Then you phone should snap right on to the charger. If that is not your problem, yes, you should contact the sender or amazon to get a replacement.
1621997
I can't seem to charge this correctly. I bought a charger where I can plug into the wall but it doesn't charge fully. Is there something I am doing wrong? Do you leave it on when it's charge with the display on? The instructions are not clear.
409853
You don't really know when it's fully charged. I still don't. I just charge it whenever I can for as long as I can. I've come to realize that if it isn fully charged, it will not charge your phone. It will just hold your battery in the same place for a few minutes longer but it will still go down.
1857601
to charge the phone is on top of the phone. You have to left that black plastic rectangle top up from the right side (When you do this have the phone facing you take your finger nail on the right side of the black rectangle left it up and that one side should come up the left side can not come off or up.
1166444
HI! when you are charging the phone with the case, you need to turn on the button in the case. The first thing to charge is the phone and then the case. sorry for my english
1499622
You can charge it while it is in the phone if you use the charger that came with your phone, but the included charger will NOT charge it while it is in the phone. There have been a few instances where if the battery level gets too low, charging it with a regular charger (like the one that came with you phone) will not bring it up to its maximum capacity. In those cases I'd have to remove the battery and charge it with the included charger. I would also suggest to charge it with the included charger during the "break-in cycle" that is described in the included instructions, just to be on the safe side.Hope that helps. You can charge it while it is in the phone if you use the charger that came with your phone, but the included charger will NOT charge it while it is in the phone. There have been a few instances where if the battery level gets too low, charging it with a regular charger (like the one that came with you phone) will not bring it up to its maximum capacity. In those cases I'd have to remove the battery and charge it with the included charger. I would also suggest to charge it with the included charger during the "break-in cycle" that is described in the included instructions, just to... » Read More You can charge it while it is in the phone if you use the charger that came with your phone, but the included charger will NOT charge it while it is in the phone. There have been a few instances where if the battery level gets too low, charging it with a regular charger (like the one that came with you phone) will not bring it up to its maximum capacity. In those cases I'd have to remove the battery and charge it with the included charger. I would also suggest to charge it with the included charger during the "break-in cycle" that is described in the included instructions, just to be on the safe side.Hope that helps. « Show Less
89469
2 questions:Is it fully charged? If so...Is your phone sliding easily into the case or is it a difficult fit? If it isn't then it may not be connecting correctly to the charger.
1445480
On the right side of the charger there is a little button with 3 options LED, on and off. If you switch it to LED you can use the light. If you switch it to on you can charge your phone or other device. If you switch it to off you can charge the charger. Hope this helps!
18586
You use your own charging cord. You connect your charging cord to the back of the cradle and then sit your phone in the cradle to charge the phone.
622116
Sorry I returned it because it kept messing my phone up, my phone would say connected and then a couple of seconds later it would quit. Never could get the charger to work properly. Hope this helps.
1240272
It doesn't work the way I expected it to. I thought you would put the phone on the charger and it would charge. It has a plug that you don't see that you have to plug your phone into. You have to make sure it works with your phone. It was built for a specific model. I just don't remember which one!
1043349
It has a hanger on the back. Fold it out and hang it. I would look at it and let you know further, but this charger failed on me after about 3 weeks. I have sent it in for warranty. I have the model below this one and have had no issue with it.
1152370
I have never had the phone overheat. I have had it on for quite some time. That only issue I have is the charging port and how some chargers do not fit in there properly. In that case, you may have to remove the case.
207794
Use your regular phone charger to charge the unit using the mini USB port, then use the cord that comes with it to charge your phone with the USB end: n the unit and the mini USB end in your phone. I hope thats not too confusing. Their are 2 different size ports in the unit to be able to charge the unit then turn the cord around and charge your phone.
1133206
you have to take the case off and then charge it. I had another case on and i had to take it off whenever I was charging it in my car.
1313909
Make sure you have the plug pushed all the way into the phone. Its longer than the charger plug but will fit flush against the phone when connected properly