Has anyone had the problem of the vacuum head sticking to the bottom of the pool?
49930
I don't know how you filter is set up but i had that problem when my waste valve was open----flushing to the sewer. If you close it half or three quarters of the way it's just fine
49931
Yes, I cannot vacuum the deep end of the pool with the head laying flat, it has to be tilted. I have tried switching the position of the weights, but have had no luck in correcting the problem. I have an old Hayward cleaning head, and it never gave me this problem.
49932
Sounds like you have a strong motor for your sand filter, I put a 1 horsepower in to replace the 3/4 hp one which died on me and I find I have really push and pull the pole sometimes to move the vac head. I also try to lift up the edge approaching the debris so that it sucks it right up and then the other side does the brushing.....hope this helps....Geo
718751
We have not experienced that problem. Because it is an expandable hose it may be difficult finding a patch that will adhere securely. It may be worth checking with a swimming pool supply store like Leslie's to try a swimming pool patch.
358711
Just make sure the vacuum part at the bottom is clean. I had the same issue but turned out the brushes at the bottom had stuff rapped around it blocking the water to come out.
1240077
I own a vinyl pool but have never used the vacuum. Sorry I couldn't help. My pool just never gets that dirty.
2138131
This must be defective. I would send it back. I've had mine and used it for five months; having my pool cleaned daily. Never had anything wrong happen to it. I would send back and ask for another. I love my Aquabot!!!!!
1968980
Mine was a matter of moving the weight around. If I put it closer to the cleaner head, it falls off the side and can't climb. (it makes it too heavy) Slide it further from the cleaner head and it goes all the way to the top of the pool wall. Try sliding the weight up or down the hose further until it's the way you need it to be. Make sure the hose isn't getting tangled up too.
2229402
It usually happens because there can be a pollen build up inside. The pollen makes it way through your pump and into the hose then gets stuck in the device. Shake it to free it lose. You could open it up and clean it, however, I only recommend this if you are very confident in your ability to reassemble it. Make sure you always store it in a dry covered bin when not in use and periodically remove the screen that is in the end of the house that connects to your pool's return. The screen easily pops out for cleaning and then pops back in.
289076
The return jets sometimes push the hoses towards the middle of the pool. If you can direct the pool return to the side of the pool instead of straight out. Also try adjusting the position of the hose weights. Make sure the main drains are off also as most cleaners will get stuck on them if the main drain is on.
1634034
Hi, this is Steve over at Aqua Products. 1st this issue may be hard to diagnose over the internet, so if you want to talk to someone live please call 1-800-845-4856. Ok here are some ideas. First if you bring the cleaner up to the pool surface you should be able to see if the water flow switches from forward to backward after say 30 seconds if this does not happen it could be debris stuck in the intake, or in the propeller. Please also check if the bag was installed properly. lastly it could be a simple spring on the flap. I hope this helps.steve
446408
I have had mine for two years and am experiencing the same thing for the last month. Can't hardly vacuum anything before it pops off. Aggravating!!
858957
Hi I'm not sure what's the problem but do you have enough hose to it? I have Diver Dan an he works fantanstic. Are you using this in an above ground pool or in ground? I have a 24x 52 above ground? Have you checked to see if it has any sticks or leaves inside of the whale? Let me know also if you have your hoses wound in circles might be the problem they are suppose to be memory hoses an not to be wound up? Hope this helps.
1445430
No, we haven't had any problems with the casters. We have used our vacuum a lot, picked it up from place to place, and no problems at all. Try contacting the company.
491919
I've not had any problems with this auto pool cleaner. It work's great! I have an above ground pool and I vacuum it every other day. I'm very pleased with it so far. Also my pool is not real smooth on the bottom. I have some wrinkles to and I had concerns after buying it. But no problems with it running on around on the bottom.
2234895
I have been using mine regularly for about a month now and I haven't had any problems out of mine. I love it. It does a great job cleaning our pool and it is 13 feet deep on deepest end. I would purchase again.
1098433
I have the same problem. When I'm in the pool I sometimes move it manually.
958438
Shark has them BUT I called them yesterday on the same issue. There are sending me another hose. Maybe they have had problems with the hose. Mine came apart from the connector piece. If your issue is the same go on the website and get the phone number for parts.
1404320
The water pressure from the hose makes it walk around the bottom of the pool. The problem with the one I purchased, it wouldn't stand up straight, it kept rolling over on it's side. Try a different brand.