The front wheels do not stay in place. We followed assembly instructions step by step, but the wheels often rotate. What can we do to fix it??
82304
I'm sorry I don't know. I had it shipped to my grandson. My brother put it together. I don't think there's been any problem with the wheels though. Wish I could help you.
82305
Our wheels do the same. I believe this is by design, similar to a stroller or grocery cart. It doesn't seem to be a problem for my grandson.
82306
They wheels are suppose to rotate a little. That said, double check that you followed the instructions EXACTLY. We thought we had until on closer observation of the last page we realized that the wheels should not extend over the front. We had put the wheels on backwards! FYI - that mistake is nearly impossible to correct after the wheels are on.
1997624
No, I haven't had any problems with the wheels at all. Can't remember for sure, but I think you will hear a click when you put the wheels on and that means they are inserted and seated properly. Check to make sure they are completely inserted properly or if there is a defect.
1817059
Ours works, but I did notice if it falls, it stops and just needs to be turned off and on again. Also, sometimes the back wheels get loose and I have to push them in hard. Not sure if this helps. Maybe one of the gears of the back wheels is loose, not sure if you can can open it and check.
2172838
I just loked at the wheels. They both look the same. I snapped and unsnapped both equally with the little metal piece around the wheel. They do slide off easily if you pull them but the carriage has been perfectly fine as it. I do remember inhad trouble with the frot wheel and had extra pieces that I couldn't figure out how to use to I just assembled it to the best of my ability and the wheels have never been am issue. It's not a great answer but its reassuring hopefully that you can put it I together and it stays by Christmas Eve.
651762
After assembling it, I took my bike to my local bicycle shop to get everything tightened/adjusted. Several things were loose, like the gears, front brakes squeak, etc. That's what I would suggest.
1502881
There are locks on two wheels. So when you assemble make sure one of these wheels go on each side. There is no way that it will sway.
2252924
I also had a great deal of trouble with wheel assembly. Once together, I love the trolley, but putting it together was a bear!
2088667
I bought this trike for my daughter earlier today and my husband put it together without any trouble. He did you a small electric hand drill, that may have helped with the assembly. So far, my daughter is truly enjoying this trike.
201999
Send him an email or contact Amazon about your issue, they will take care of it. If you've only had it for a month or so, just call Amazon and explain, i've never had a problem with them taking care of my problems. If you bought it from DesertOasis, you should've got an email from them after your purchase explaining how to assemble it and also how to contact them for assistance. Let me know if i can be of further help...Darryl
1893589
I never had any problem with the wheel coming off. I did have the wheels on wrong at the beginning and it was easy to fix. I had the wheels on the inside where you walk instead of on the outside. I took them out and they had to be put in on the opposite sides of each other. Maybe you didn't have them snapped in place. It shouldn't have anything to do with the weight. Make sure they are snapped in. You will hear it click when they are snapped in right.
2252925
Yes, this wasn't easy to put together. Had to use some force to put wheel assembly on. Try to straighten out as much as possible try again. If you bent the front forks might have to send back.
233669
Hi! I wanted to do exactly the same thing but the current design does not allow for it because the wheels are on the inside of the frame, so I drilled new holes on the other sides and put the wheels on the outside. Works great now! Hope that makes sense.
439035
Hmmm not sure, I will try mine when I get home! Have not had an issue, mine was the wheel coming off!!
850943
Yes, Just not very good. The front wheels rotate different directions but the back wheels do not.
1695081
I couldn't get the front wheels to stay on, but the back wheels do go on, but I can't remember how I did it.
2275790
I had the same issue. Eventually the assembly fell apart and I ended up returning it. Sorry couldn't say anything positive here!
567026
Sorry, we had no trouble at all with this bike, either upon shipment, during assembly or during usage. I suggest you take it to a good bike repair shop in your area and ask the question. Good luck!