Will I be sent any promotions in the mail after receiving the item? I'd prefer to keep this as discreet as possible.
73133
Hello, Thank you for contacting Fleshlight Customer Service. All orders are shipped in a plain, cardboard box. The shipping label will identify the shipper as "ILF, Inc." and will not reference "Fleshlight", "Sex Toy" or any other identifying description related to products designed for adults. The credit card statement will also show the purchase from ILF LLC. We will never send any other correspondence through the mail other than the initial discreet package. If there is anything else I can help you with, please let me know. Sincerely, FLESHLIGHT Customer Support
1880823
When purchasing from us we always use discreet shipping. Message us directly to see if we can offer you an extra deal on the item.
1166458
Absolutely, send an email to personalize your order. If you do not, we will contact you to personalize it.
763754
You just email them after your done with the purchase. There are quite a few letters that can fit on there. You just want to make sure it's not too much so it's legible.
398278
Absolutely. The packaging as well as the "ship from" address is discreet.Thank you for shopping with SEXTOYPRINCESS!
1847973
Dear Client,As we value our customer's privacy, all orders are shipped in discreetly.Hope to earn your business in the near future,sincerely,Customer Service.
1700743
No. my received item is not genuine and official product. i think, it is one of imitaions. If you have a plan to buy this item, i'm completely opposed to do it. Thanks.
1214253
Just make your first order. If it's your first time, they automatically send the freebie along with. No need to do anything different on the website.
1378615
Personalization information can be provided in the "Gift Message" box during checkout, or email the seller after purchase with the information. I hope this is helpful.
486024
Please send an email with your personalization information to the Seller from whom you purchased the item. Thank you.
426213
Hello, Yes, once the order is shipped you will receive an email with the tracking information. You will receive a call for a delivery appointment as well. Thanks
785144
Hi, you are asking this question openly to all sellers. It would completely depend on who you are ordering from. If it is an FBA seller, then the answer would be no as it comes directly from Amazon's warehouses and they are responsible for all aspects of shipping. If you purchase from a seller who is shipping from their place of business, then they may be able to add a note. However, being that you are asking this question openly and not to any specific seller, I cannot give you any more specific information. Your best bet would be to go and select a seller specifically, and then email them directly.
49912
Dear Sarah,Good day. Cherry here.Many thanks for your interests in our product. Actually the item's name is printed on the package directly from the manufacture. So it's a little hard for us to do the secret delivery for you then. Hope you can understand. If anything else needs to know,just contact us freely.Nice dayCherry
1575796
Hello, You can send a message to seller during checkout. If we do not receive the information, we will contact you via email for the information request. Thanks
5703
Absolutely, yes! Keep all reciepts and other revelant info as well. Also register product online.
2218617
After purchasing the bundle, you will receive an email that contains both the activation numbers and the link that will guide you to the download site. I received this email about a day or two after I purchased the bundle and is very self explanatory. Check your spam box before you contact the company if you don't see the email after a few days. Note: when you go through the Amazon checkout to purchase the bundle, the checkout will act like you are still receiving the item through the mail. It even asks about postage. But don't worry, it will be sent via Email, even if the checkout says differently. I hope this helps. :-) After purchasing the bundle, you will receive an email that contains both the activation numbers and the link that will guide you to the download site. I received this email about a day or two after I purchased the bundle and is very self explanatory. Check your spam box before you contact the company if you don't see the email after a few days. Note: when you go through the Amazon checkout to purchase the bundle, the checkout will act like you are still receiving the item through the mail. It even asks about postage. But don't worry, it will be sent via Email, even if the checkout says... » Read More After purchasing the bundle, you will receive an email that contains both the activation numbers and the link that will guide you to the download site. I received this email about a day or two after I purchased the bundle and is very self explanatory. Check your spam box before you contact the company if you don't see the email after a few days. Note: when you go through the Amazon checkout to purchase the bundle, the checkout will act like you are still receiving the item through the mail. It even asks about postage. But don't worry, it will be sent via Email, even if the checkout says differently. I hope this helps. :-) « Show Less
1398112
Hi Marj, if you look again at that private member's page you will see a list of promo offers we are running right now. You just decide on the one you want and then use that coupon code when placing your next order. Nothing is sent to you, the system is not designed that way. Actually this is not the place to ask questions like this. This Q&A section is designed to allow prospective customers to ask questions, not service existing customers. Please look in your mailbox for any of the messages you will have received from us by now (containing tips on how to get the best results) and hit the reply button - then ask anything you like. I will be happy to help you.