I have a Samsung SGH T499. The phone hole to plug in the charger is small and round. Your pictures show charger insert as flat and rectangular. Why?
88782
Hello, I will be glad to help you with this issue. This cable will work with any device that has a Micro usb port. Thanks and let me know if i can help you with anything else. Lance
1391826
mine fits with the insert out. It's actually helping my problems with the charger not wanting to charge unless it's in the perfect spot. Seems the only way I can get it to charge is to use the case on the phone and the insert out. BTW I'm using this case: EMPIRE Motorola DROID 4 XT894 Rubberized Hard Case Cover (Orange) [EMPIRE Packaging]
1943595
Does it not fit with a regular android charger? If not, I would just ask the company if they could help you get a new one.
1575757
I ordered a standard micro USB to replace the charger which I lost and it doesn't fit :(
868336
Don't plug it into the USB adaptor, but the other whole smaller above it. It'll come with attatchments so use the smaller one and connect that to the wall charger! The hole is similar to Samsung phones like the galaxy!
1242980
I understand your problem as I don't think others that responded did, meaning your car charger is probably too wide to fit it. Well my car charger is too, So i just shaved off (Sharp knife,xacto,etc...) and sanded the sides of the car charger to make sure it fit in. Not a big deal 5-10 minutes at most.
91026
Not sure I use the charger it came with and the Samsung charger and no problems so far.
2161068
Mine came with the usb charger and it is a different size than my Samsung cell phone usb charger. Just a thought if there is an electronics store close by like a Best Buy or possibly Radio Shack etc they might be able to help you with the right usb charger. You shouldn't have to buy something you already bought and paid for but not sure what other advise to give you.
412620
I have an SGS3 on t-mobile, with a case-mate 'barely there' case. In order for the case to fit with a QI receiver installed, I had to remove the actual back/battery cover of the phone, you might have to do the same with the otterbox case. That said, I use an LG WCP-300 QI charger, and the phone will still charge up to approximately 6mm away/above the charger.
2064809
Since I have had this charger I have had to remove from its case to charge. This charger has a snug fit to the phone. Bottom line...there is no room for a case!
1313909
Make sure you have the plug pushed all the way into the phone. Its longer than the charger plug but will fit flush against the phone when connected properly
852099
I lost mine for the first one of these I had and just use an old phone charger with the correct size connector.Works perfectly.If you do not have one go to Goodwill or someplace similar, I am sure they have bins full of them.
331864
The charger I have does... but just barely. So a slightly difference in the positioning of the circuit board/components inside and/or plastic housing and it might not charge a flat top.
1876992
I am not familiar with your phone but the charger cable on the one I purchased looks like a mini USB plug. It also fits my wifes Samsung smart phone. It looks like the phone manufacturers are starting to standardize their outlets for charging.
1335736
I have found that when in the phone and after snapping back on the thickness is not notable or a problem with my cases. Not same as yours. Its only in the battery charger that charges just the battery in its own slot that it is tight. Battery is no diff than original otherwise, charging, time etc
158933
It comes with an insert that can be removed to accomodate "bumper" style cases. I use this charger with the Poetic Borderline Bumper case for example, look it up if you want a reference. If the case adds more than about 2mm to the phone's outer dimensions or changes the shape or thickenss of the phone I don't think it would work.
1201921
Mine has a hole right where the charger port is located on the phone. If yours does not, I would suggest it is a defect.