water will not go through the filter--it just stays in the top all day--what's up with that???
47738
One of two problems. First did you make the holes in the little round part of the filter? Second, we had a similar problem and called the ZeroWater company and they walked us through (and then sent us a new filter, which worked without making holes). The ZeroWater company is very helpful and will walk you through any problems.
47739
You need to "burp" the filter. Gently tap the pitcher on the counter to help get the air out of the filter and help the water flow through. You can look on the Zero website to get more info about this. Helps if when you fill the pitcher you aim the water directly into the top of the filter.
47740
it gets air traped inside. Common issue with filters and more so with Zwater. Tapping the filter on top untill the air bubbles go away should get it going again.
47741
It's happened to me once or twice in the last couple of years. I just picked up the pitcher and hit it gently on the counter. You'll see bubbles coming up and that takes care of it for us. "Burping", I like that description- perfect.
47742
To prevent this problem, pour the unfiltered water directly on the top of the filter.
1151647
You have to pour water to the top chamber slowly and evenly, but only a small amount, because the top filters much faster than the bottom one. Try 1-liter first, about 2-quarts, with no water at the bottom, wait about 4 hours and then see how fast it goes through. Sometimes we have leaks because we fill the top part with much water than it can handle.Hope this helps.Daniel
27911
don't know if you're still worrying about this, but in case you haven't gotten an answer: it might be because you aren't pressing down hard enough to create a seal. water may leak through the sides and down into the "filtered" section.
1220981
I water mine every day with regular water from a drinking cooler in the office. I tried giving it some 'bamboo food' that I bought off of Amazon but I did not see a difference.
1631080
Replace the filter. Water isn't filtering because the filter is clogging and needs to be replaced.
1199860
Did you open up the bottom section to check the filter/wick? When I received mine the filter was wrapped in plastic, so needless to say it wasn't wicking the water. It ran all day without doing anything.
1481347
The fill float may be stuck. I would call Water Boss tech support and ask them how to check it. Even no salt in the bin, it should not fill that far. With my older model, I had an internal leak tha slowly dripped water into the bin, filling it with water a few days after I siphoned it out. I bought a new one after that, as it was 10 years old and out of warranty, even though it should not have happened.
1502788
Mine isn't doing this. I would use some very diluted bleach and clean it very well and replace the filter. Search for the dilution you'll need on the bleach and water for cleaning.
2064441
I have not had mine that long and have not had that problem but it might be that the water intake tube is stuck in the top of the water tank.If so, push it down so it reaches the bottom of the tank. Another thing it might be is that calcium and mineral deposits could have built up. I know they sell a Shark water filtration bottle to stop that from happening.
1208172
Hello! Well I will tell you. I ordered two replacement filters about three weeks ago and I have that same issue. It seems to filter the water and then it does come out slower. I don't know if its a real issue but I know exactly what you are saying. I am going to call culigan and find out for sure. Thanks
1238036
Say goodbye. I think I fixed ours once, something to do with a thermostat or something and it died again soon thereafter. Dispose of it responsibly and head to Costco for another cooler. We found one that we can still use the Greenway filter system with, so it's the best of both worlds. A reliable cooler and we can filter our own tap water. Hope that helps.
231014
Hi Sharon, We had that problem 7 months ago. Called Cuisinart and they felt it was black insert which hold the gold filter. Take the black insert out...you'll see on bottom of it there is a gadget that goes up and down...ours stopped going up and down (ha) and the water was not getting thru. If your's is under 3 yrs. they will send you new one. Hope this helps. Pat
1465423
Usually when water sits for long periods of time, it becomes stagnant, and in the case of your filter, it's been just sitting in that filter for a month. There is a possible build up of algae. Id buy a new filter cartridge and try that.
683448
Could be the coffee is ground too fine. If you are grinding it or having someone grind it, specify it is for a "flat bottom" filter. My guess is the water is flowing over the top because of the fine grind, it can't filter through fast enough.
388172
no answer i have the same problem. the filter takes nothing outwhen back flushing not happy good luck
90663
More than likely it is due to the possibility that the filter isn't completely twisted into it's locked position where it can't go any further. It's a half-turn affair that then AND ONLY THEN will finally allow the water to flow.Until the full twist is accomplished it has an internal valve that stays in the closed position so you can change the filters without shutting your water pressure off to the device. It's pretty ingenious really, just not very well explained. Been-there, done-that. I hope this helps you. Don, Columbus, OH
1993949
Sounds like you have air trapped in the system. You could try taking the filters out and flushing the system with water and reinstalling the filters. I'm assuming that you have no leaks in it.