Working well except when we switch from on demand to live TV on cable box the audio drops until we power cycle cable box. Ideas?
72065
The problem is probably signal detection by either your tv or cable box. In newer electronics they use DLNA which means that all your electronics recognize each other's circuitry. Since this device is intended to merely be an analog re-route, chances are that this feature is more than this device is actually able to do. I was hoping that it would be have been able to recognize my DVR also, but depending on the models that you're using some cable or satellite providers may be able to furnish you the component that it is compatible with your set up. But as anything it may cost you. I went to my local electronics store and that was the answer I received from the technician. If you have any more questions, please feel free to ask. Thanks.
1023444
It could be the loss of the EDID due to a timing issue between the TV and the cable box. There is an inexpensive box that may solve your problem. google for "Got HDCP Connection Problems?"
1003627
Thanks very much to those who offered suggestions. Everything was fine with the wiring. A phone call to a Sony tech resolved the problem, which was found to be my selection of HDMI Passthrough to "ON". As such, the receiver remained partially powered in Standby and resulted in the hum. Re-selecting HDMI Passthrough to "OFF" cured the problem.
269745
Oh also I forgot to add that this amplifier should always be a last option. If possible I would have Comcast give you another drop off pol if Indeed your using a splitter. I bought this amplifier to solve the same exact issue your having and while it did solve my problem I ended up getting my cable provider to give me a second drop and my signal is now perfect.
735264
My speakers and headset responds the same as yours by not muting with the TV. It actually even keeps working (broadcasting the station) when the TV is off. I have the unit connected directly to the "Cable Box" and not the TV Unit.
1808356
it sounds like the remote was disconnecting I would try a different channel. I have never had any problems with mine
2142978
Hi Loretta, sorry to hear this. have tried other inputs like DVD/BD player, computer, game console, cable box? have you checked your physical cables for loose connection? have you tried changing physical cables from your devices going to your TV? -Vincent
2033826
Auto switching feature will not work, powered or not, AT ALL for some HDTV cable boxes. You will have to use the remote.This is due to the cable box always being ready to record, tricking the device into thinking it's always on even when powered off.I have a xfinity Cisco/ rng150n
2271337
The computer I haven't tried it but the tv change the display to component, like if your watching cable, I just turn off my cable box and the tv is still on, just black and I can hear my music
158574
I haven't had that problem, but mine has an audio sync issue between the tv speaker and the surround sound. It causes an annoying echo that is solved by turning the volume all of the way down on one of them.
1776450
If you connect the TVLink to your cablebox audio out then the TV does not even have to be on. That is how we do it - works very well. My wife listens through her TVLink/Com Pilot with TV sound turned down. She can adjust volume she hears in her hearing aids with her Com Pilot. If I want to hear the TV, I turn the TV volume up. If I want to talk to her while she is listening through the TVLink, I signal for her to push the big button on the Com Pilot to momentarily mute the TV audio going into her hearing aids. If you connect the TVLink to the TV audio out, it might not work with the sound turned down (depends on your TV). If you connect the TVLink to your cablebox audio out then the TV does not even have to be on. That is how we do it - works very well. My wife listens through her TVLink/Com Pilot with TV sound turned down. She can adjust volume she hears in her hearing aids with her Com Pilot. If I want to hear the TV, I turn the TV volume up. If I want to talk to her while she is listening through the TVLink, I signal for her to push the big button on the Com Pilot to momentarily mute the TV audio going into her hearing aids. If you connect the TVLink to the TV audio out, it might not work with the sound... » Read More If you connect the TVLink to your cablebox audio out then the TV does not even have to be on. That is how we do it - works very well. My wife listens through her TVLink/Com Pilot with TV sound turned down. She can adjust volume she hears in her hearing aids with her Com Pilot. If I want to hear the TV, I turn the TV volume up. If I want to talk to her while she is listening through the TVLink, I signal for her to push the big button on the Com Pilot to momentarily mute the TV audio going into her hearing aids. If you connect the TVLink to the TV audio out, it might not work with the sound turned down (depends on your TV). « Show Less
31657
I had this problem, too. But the manual should state "if the television's POWER is plugged into the back of the cable box." Alas, the TV is three-pronged and the cable box only has a two-prong outlet. I used the function on the cable remote to accomplish this, it's just a little slow to react.
824375
Sounds like that's the cable box. My bf's box goes out all the time. The cable company should swap it out free of charge.
1377431
Have you got a cable box hooked to your tv? If you do you have to run the sound bar through the cable box or you must disable tv's sound coming through the cable box. Hope this helps.
1425826
Been having the same issues but usually only on my cable box. Never on movie or on radio. Think it's a signal issue on hdmi
1711781
First question, why would you want to split the signal from your box in that way? It would be better to run it direct from the box to the amp (i'm assuming its a receiver) to the tv so you are always using the speakers you paid for.Secondly, I have mine splitting my cable box (DISH) signal to my Xbox One and my Receiver (to take advantage of the Xbox one's "watch tv" functionality but still have the flexibility to use only the TV/receiver combo). I have had no problems with video or audio issues. This should do just what you need it to.
260282
Dose it do it while your watching cable tv? My tv has audio dropout on cable tv.