We cannot get our new remote to sync. We have put in fresh batteries and pressed the red button, but it will not sync like our other Nintendo remotes
62826
We had a similar problem with a non-Nintendo brand remote. You have to open the flap on the front of the wii, press the red button on the wii, release it and then press the button inside the remote. It should start flashing and then light up the as your secondary remote. If your master remote loses it's mind, do the same thing -- press the red button on the wii unit, release it and then press the button inside the remote.
62827
You have to sync your new Wii remote with your Wii console. Open the little flap on the front of your Wii and you will see a little red button just like the one on the back of the wii remote, and press them both at the same time. You will need to assign your wii remote either the primary will remote or secondary wii remote or third and so on......hope this helps
62828
I hear your frustration. I had a little bit of difficulty getting it to sync as well, and it's been long enough ago that I don't remember how I got it to work. I think I just did a google search on syncing wii remotes and follow the instructions. This probably doesn't help much, but I can assure you that I've been using the remote since we bought it and have had no problems. It does seem to go through batteries quicker than the actual Nintendo remote, but otherwise, it works just like the original.
62829
I have the fresh batteries in my wii remote I bought from you guys and on the charger it's always has a blinking red light and I HAD IT ON THE CHARGER FOR 2 DAYS NOW?
2078335
it's not frozen. if you migrated your account from older remotes then recent firmware upgrade causes this issue. call harmony logitech support, over the phone in 2 minutes your remote will be working again ;-) good luck
435268
Same problem here. Remote worked great for about a year and a half, now a bunch of my buttons don't work - or when they do they repeat. I finally had to throw it away and am now researching for a replacement.
138501
Are trying to sync them with the Wii U? If so, you must press the sync button on the Wii U first, then press the sync button on the Wii mote. Hope this helps you out,happy gaming!
235858
Double check the batteries in the remote, to be sure they are in correctly. Mine is working great, and I love it.
564040
I'm not familiar with your product, but if it's Bluetooth it will nowt likely sync. I've only had one device that did not sync immediately. Even the one that was a problem I was able to sync it afer an hour or so of rebooting and trying different combinations.
2136750
My remote does not work either. I did read another comment by someone that their remote didn't work. I can't get my time and speed set either. Sorry I'm no help.
930853
When I received my remote, it worked just like the original remote did. You need to make sure that the new remote has the same code in it as the old remote. The code switches are located in the battery section of the remote. As far as returns, I don't know, you will have to check out the companies return policy. Good luck with your remote.
2242604
I had no problem programming my keypad and remote. However, I had been made aware of the old versus the new keypad problem previously. Confirm you have the current model. If not, exchange it.
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
2218535
If you have followed the instructions from the previous answers from the previous users such as Sarah Callaway then I believe the unit may be defective. I really do not know what else you could try. As long as the batteries are in the collar and the remote properly than the units should work and should sync. Sorry I couldn't be of more help as we had no problems with out unit. Good Luck to you
546017
I haven't had any problems with mine. There is not a light on the remote that comes on. I have also used other remotes and controllers with mine.
771875
It says that, but when I tried to connect it to the WII it would act like it registered, then when I selected two player in a game, a screen popped up and told me to reconnect the remote. I repeated this 5 times and it never connected.
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.
2090761
You do not need to sync your remote. If it is not working, change the batteries in the moon first, and if this doesn't work, change the battery in the remote. If that still doesn't fix your problem, you will have to get a replacement. Hope this helps.
2204340
I think there is a way to sync it...You may want to read the instructions...I had this problem the first time.