Can anyone confirm if when this grill is on low the flame sounds like it is sputtering, or if only one burner is on? Mine sounds strange on low.
50348
When grill is cold, and wind free remove grates and burner covers. Light grill. If the flame on low setting drifts or hops above the burners, and is noisy it sounds like you are getting too much air. if it just goes on and off in parts, the problem may be gas flow. If you adjust it, remember to final check it on low, med and high settings for best general flame to make sure no yellow flame is present
50349
The sound seems to be very quiet, but I have not noticed any sputtering with mine. Have had it about 2 months.
50350
Mine works fine on low your grill might be catching wind from the back if it is windy that happens to me also
50351
I received my grill about 4 weeks ago and have used it over 20 times and when both burners are on low or only one burner is on low, the burner(s) work very nicely and not sputtering at all; just a nice small flame on one or both of them.
2058881
I've personally never had a problem with too much smoke. The few times that the grill started to smoke, it dissipated quickly.
1481474
all I know one burner stays on. that does not seem right. it did not do it in the from the get go. now it does??????
2137291
It sounds like a defective cooker. Apparently the temperature sensor inside the unit does not know what is going on.I would try contacting the manufacturer.
595284
Hmmm. Mine is pretty well seasoned so nothing really sticks even when I overcook. I wonder what would happen if you heated it up again (with good ventilation so your smoke alarm doesn't go off!). Maybe it would burn off like what you'd do with your gas grill. It might even help to brush some cooking oil on the remnants to help them burn/flake off. Otherwise I guess you can try just scraping with something that won't scratch it too much; maybe try wetting the grills a little by placing some wet cloths on them (since you can't actually soak them); then either scrape or see if it will cook off once the burnt stuff is softer. Good luck. I hope I'll be able to see a response that states how you made out. Hmmm. Mine is pretty well seasoned so nothing really sticks even when I overcook. I wonder what would happen if you heated it up again (with good ventilation so your smoke alarm doesn't go off!). Maybe it would burn off like what you'd do with your gas grill. It might even help to brush some cooking oil on the remnants to help them burn/flake off. Otherwise I guess you can try just scraping with something that won't scratch it too much; maybe try wetting the grills a little by placing some wet cloths on them (since you can't actually soak them); then either scrape or see if it will cook off... » Read More Hmmm. Mine is pretty well seasoned so nothing really sticks even when I overcook. I wonder what would happen if you heated it up again (with good ventilation so your smoke alarm doesn't go off!). Maybe it would burn off like what you'd do with your gas grill. It might even help to brush some cooking oil on the remnants to help them burn/flake off. Otherwise I guess you can try just scraping with something that won't scratch it too much; maybe try wetting the grills a little by placing some wet cloths on them (since you can't actually soak them); then either scrape or see if it will cook off once the burnt stuff is softer. Good luck. I hope I'll be able to see a response that states how you made out. « Show Less
74667
actually never had any problem with the flame. I let grill heat up with lid on then reduce heat to low or medium to cook. Grill works great and I'm very satisfied with it's operation.
926731
Gosh that's a hard one to answer. Other than making sure the gas line isn't interupted & the stove itself is clean maybe there's a problem internally with the heater itself. I had a heater that did that once & ended up replacing it. Would cost too much to have it repaired. Sorry I couldn't help.
1906518
Sounds like a defect. I have never had that problem. The bottom element always turns on and heats up for me.
1128318
Received this grill for Christmas. I like it a lot, but noticed a tremendous amount of smoke coming out at the rim of the grill during cooking, and once I closed the top and bottom vents too. Charcoal would not extinguish and turned into ash. Lid was "out of round" by 5/12 of an inch. Was not a huge issue in cooking, but reusing partially burnt charcoal is a cost saver. Weber is sending new lid, and hopefully equally rounded to make a tight seal between lid and kettle. Is it just me or is the metal thinner and lighter (cheaper feeling) than my 15 year old Weber?
217342
Hi Mark, I have had no problems whatsoever with this grill! I have this one as well as the 075 model which is larger. They both still work perfectly!!! I only regret that I neglected to use foil over the drip tray as suggested to make cleanup much, much easier. While I know it's suggested not to clean the inside of it too often (except removing the ashes), I will tell you that when I use the grill to cook chicken thighs/legs at 400+ degrees, the grill drips down the front lid and, it drips from the sidewall where the smokestack is located. Other than that nuisance, the grill is excellent and still performs as such! Hi Mark, I have had no problems whatsoever with this grill! I have this one as well as the 075 model which is larger. They both still work perfectly!!! I only regret that I neglected to use foil over the drip tray as suggested to make cleanup much, much easier. While I know it's suggested not to clean the inside of it too often (except removing the ashes), I will tell you that when I use the grill to cook chicken thighs/legs at 400+ degrees, the grill drips down the front lid and, it drips from the sidewall where the smokestack is located. Other than that nuisance, the grill is excellent... » Read More Hi Mark, I have had no problems whatsoever with this grill! I have this one as well as the 075 model which is larger. They both still work perfectly!!! I only regret that I neglected to use foil over the drip tray as suggested to make cleanup much, much easier. While I know it's suggested not to clean the inside of it too often (except removing the ashes), I will tell you that when I use the grill to cook chicken thighs/legs at 400+ degrees, the grill drips down the front lid and, it drips from the sidewall where the smokestack is located. Other than that nuisance, the grill is excellent and still performs as such! « Show Less
1371366
I have not used the burners on the top yet. But I'm sure it will simmer for you. If you have ever cooked with gas or propane you know you just need to keep the flame very low and keep an extra eye on it until you get use to it. Enjoy
1978028
Very good grill. It should get to 450 in about 5 minutes with the lid closed. A few things to check:1) are you using small 1lb bottles or large tank? If large tank, make sure you turn the valve on very slowly. 2) Check the burner flame, you might have spiders in the burner that need to be brushed out with a burner brush like this http://www.firecraft.com/product/brushtech-gas-bbq-burner-tube-cleaner/grill-brushes-cleaning3) If need be you can replace the burner or regulator.
2221491
I have brushed the burner unit and part of it does lite up, but not the whole thing. Yes, I can get most of it lit up with a match, but not all. How often does one need to change the igniter? I've already changed it once.
414155
This is normal for any gas appliance that is pulling off a rail with one regulator. If the flow becomes so low that the first burner goes out completely, then you have two problems: 1. a defective gas regulator on the end of the hose; 2. or the orifice for the second burner is larger than the first one and is pulling more gas than required. I would talk to a local propane dealer technician if it concerns you.
828851
I woul take it apart and clean it once a season. I did not do this and the supports for the heat deflectors are rusting away. I think this is a fatal occurrence and would want to avoid at all cost. I think that is the grill's weak spot.
1193961
You are running it a bit too low....try a little higher setting until it stays litThe temp control is not an exact science...there is a thermal senser ( safety device ) that extends into the flame, it will shut the gas off if it does not sense enough heat....so if you run at too low a setting the flame is not hot enough and the senser shuts off the gas...pain in the ........but it works.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!