Plugged headphones in and batteries are new - I get no sound and see no play progress in the window. I get a message that says "Er"
72219
Did you put in a CD that was burned on a PC...? You may have tried playing a CD burned in MP3 format.
72220
My past experiences with these types of devices says you have a defective unit. If you have tried multiple cds with same result, get another one.
1525338
How are they not playing? If you're not getting any sound then it could be the pick-up or the amp.
152823
Try fully charging the speaker first.If that does'nt work,get in touch with the seller you bought the speaker from.
2283512
Be sure that the headphone really is plugged in all the way. Athough I purchased the Ubuntu version, the hardware is identical. I noticed that it requires a bit more force to plug in the headphone than I expected, so the first couple of times, I got no audio, because I wan't really plugged in.If you still get no audio, that may be a product defect. In that case, contact Amazon or ASUS for exchange or warranty.
1925337
I don't have that problem! Maybe the sound software needs updating? or headphones defective?
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
1034554
I had somewhat the same problem. It looked like my audio cable was working but really was not. They sent me a new cable and now it works fine
309459
The best answer I can give is that first you need to make sure as someone else said is that the plugs are in the right holes. On mine the red plug went to the mike and the black one went to the speakers. Next you need to check the volume control on the headphones and your computer. If that doesn't work then there is something wrong with them.
580143
I had a similar problem and my warranty had also expired. What I did was purchase a set of USB headphones which got round the need for the headphone jack.
1867960
Maggie, Just like someone else already said, check both connections. Make sure the source of the audio is fine by connecting a wired speaker to it.Good luck!
220460
Have you tried using your headset, after you unplugged it? Because it doesn't take days to charge it? If its not working then your head phonesare dead. Because my headset did the same thing.
587271
Once they are charged,connect them to your ipad etc and be sure to flip on the "on" switch on each speaker May be a loose contact so unplug and try again. Hope this helps.
983907
Maybe the MAC is stuck thinking headphones are plugged in. Does the sound section in system preferences confirm that? If so try plugging and unplugging a different set of headphones. Does the sound work again from the Mac internal speakers?
968802
I have had the same issues...I bought these and have not been able to use them because Windows 8 does not recognize them. The manual looks like it should have come with a $1.99 set of headphones as it is useless. I would highly recommend, until these headphones are upgraded, you don't buy them. I wish I had returned mine and bought some that actually works with todays technology.
1384829
I know this is an old post, but thought I would add my two cents. I had the same issue. My computer showed that the item was recorded. I could see the levels on the speakers indicating the track was being played but still had no sound. I tried just unplugging the headphones from the Ion Tape Express per an earlier suggestion, but that didn't work either. I then unplugged the Ion from the computer, and bam! I had I sound. I think as long as the Ion is still connected via USB it is using that for playback. Once you unplug the USB it will play through computer. Hope that helps. I just transferred a track from a home recording that a friend and I did 22 years ago and it came out great! I know this is an old post, but thought I would add my two cents. I had the same issue. My computer showed that the item was recorded. I could see the levels on the speakers indicating the track was being played but still had no sound. I tried just unplugging the headphones from the Ion Tape Express per an earlier suggestion, but that didn't work either. I then unplugged the Ion from the computer, and bam! I had I sound. I think as long as the Ion is still connected via USB it is using that for playback. Once you unplug the USB it will play through computer. Hope that helps. I just... » Read More I know this is an old post, but thought I would add my two cents. I had the same issue. My computer showed that the item was recorded. I could see the levels on the speakers indicating the track was being played but still had no sound. I tried just unplugging the headphones from the Ion Tape Express per an earlier suggestion, but that didn't work either. I then unplugged the Ion from the computer, and bam! I had I sound. I think as long as the Ion is still connected via USB it is using that for playback. Once you unplug the USB it will play through computer. Hope that helps. I just transferred a track from a home recording that a friend and I did 22 years ago and it came out great! « Show Less
1382355
Try fresh batteries. Also be sure they're installed correctly. It sometimes takes 30 seconds or so for the sound track to run. Otherwise, return to manufacturer. Good luck with it! Shoot em all!
713806
I would try other headphones in my phone first. If nothing happens it's probably a factory defect. If it does the same thing, it may be your phone.