I received the box, unopened and am missing one side of the smallest table, the 11x11x15. How can I get this panel?
76140
Look up Coasters email and let them know. I had a problem with the fastenrs and they offered to replace them. you shouldn't have a problem
76141
Hi - Our set came with damage to the top of the smallest table. I sent a note to the seller and they sent me a replacement top right away.
1392676
Sorry Resanne I am yet to open/see the box &#128563;. I'm doing a project in a next country and ship it there, and have not been able to go there since .. Sorry !!
854835
I would contact Coaster and tell them about the missing hardware. If they don't replace it, at least can let you know what size to use. I no longer have this desk so I couldn't say.
1853117
When I ordered it it came in three boxes. But they may have shipped yours differently. I would open it and see and if it's not all there then call the company and let them know u only received one box.
1624725
From the manufacturer NZXT I think the only model you can buy a new panel for is the early Phantom models, look at NZXT's website. You might be able to find a compatible custom side panel elsewhere on the Internet though.
878377
I just received mine yesterday. The box was in perfect shape. Howevever, when opened, the tables edges were dented in 3 places.
567193
Sorry but I no longer have the box - your best bet is to contact the manufacturer
1554011
We didn't receive instructions in our box. Is there some way to get a copy of them?
561246
You can go online or call Mattel at 8005248697. It would be best to call and let them know which part your missing and then they will send it out to you for free.
1674438
Same problem! I am returning this! The box was semi-open! The part were semi-assembled! This was a used unit! not a new one!
1927862
I am so sorry I saw a small pkg with tools to put it together but I can't remember what exactly was in it. The manufacturer is very nice. I would encourage you to contact the seller and request a solution to fix it. I am sorry but the desk is really cool I bought it for my son and he is really enjoying it. Good luck
1243001
I suggest contacting the vendor you got it from directly. That's what I plan to do. In the processes of trying to move our California King bed to rearrange the room my husband and I have managed to split the wood away from on the head board
1401033
I wish I could helpyou , but despite 4 weeks of delays and 3 conversations with Amazon customer service (each giving me completely different answers to why the table did not arrive on the date stated -- a new story for each missed delivery) I do not have the table. I am sorry that I got sucked into believing they could deliver it -- the price was great and the delivery option unbelievable and untrue -- I wish I had bought it at Sparts authority -- That said, it is my understanding that it is a full sized table... best wishes!
1630998
Normally it should be in the box. If not either call B&D; or go to google and download it
1463425
I'm not sure, I know longer have the box, but you can contact the seller who is great and getting back to you!
1285979
You can either contact Melissa and Doug or try to return it to Amazon. Usually there is a number provided with the assembly instructions of what to do if you are missing a part. Just in case you threw that away try calling or emailing: From the US and Canada toll-free M-Th 7am - 6pm Eastern or on Friday 7am-5pm Eastern: (800) 718-5365 From the UK: 0800-731-0578 All Other Countries: +1-203-762-4500Consumer Questions/Comments:Service@MelissaAndDoug.com
1478701
Mine came in a box as well but there is damage on the side without a photo. Now I have to get another one.