My photos print out dark and distorted- I've tried everything HP suggests and no luck. First few years were fine. All else works great still, help? .
54029
Make sure the inside of lid(white plastic) has not become dirty. I accidently swiped mine with a pen one time and it shows up on come copies, even after scrubbing the mark. Could use a cleaning/whitening product if it appears dingy. Good luck with the support group, I am still trying to find out if I can view a fax(s) I have sent. My old HP printer kept the log and let me access, view or print whatever I had sent. Nice option, no so much with this new one.
54030
I never had a problem with photos being dark or distorted. I'm sure anything I can suggest like cleaning and aligning the ink cartridges have already been done with HP. I totally gave mine away because HP was no help with issues I ever had and they totally ditched me after the warranty time was over. From a die-hard HP consumer = save yourself a headache, buy a Brother. Sorry I couldn't help you with your question, good luck to you.
54031
This is the 2nd one that I have bought, looks just like the picture. In fact, I am tempted to order another one just for a back-up in case I wear this 2nd out. The 1st one lasted real well, but I print and scan a tremendous amount of things as I do genealogy and I like hard copies of everything I find that pertains to my family research. Everything prints nicely and clearly. Get out the manual that came with it and it might be easy to find a solution, or call HP again for tech support. My photos have never disappointed me, nor do the documents either. I know that the ones that Office Depot sells only come with the touch pad, as I bought one of those also, but promptly returned it the next day as I found out that it was a mess to even try to work with. All I can say is that I really like this one. Good Luck!
795963
Same thing happened to me. I had to return mine and purchased the correct ones manufactured from HP. The savings weren't worth the hassle.
191127
I had the same problem for months until on last week until I traced the cause to Hewlett Packard's printer driver included in a bundle of programs that came with the printer. I downloaded a specific driver for the printer, deleted all the other rubbish.HP customer service treats people like idiots.I bought another printer.
1564581
mine did the same thing, I calibrated, cleaned the printhead, changed the printhead and put brand new ink in it and it still didn't work. I am on my 3rd Kodak printer now from the company and it started doing it again. I am switching brands.
1728832
I ended up with the MP620. It seems okay so far, but I really have not done much with it yet...just printed out a few regular pages. Haven't tried the scanner, copier , or photo printing yet. Keep on meaning to , but just haven't yet....I will try some of these things in the next few days and send another reply if that will help. One thing, it said "quick start" and it doesn't seem to be very quick, but there may be some setting I have to change for that and I've pretty much just been turning it on and clicking print....
243018
I guess that I had a similar experience. I replaced the black cartridge several times and worked with help desk. Eventually it came down to replacing the entire print engine. At this point I took the printer to the dump. Sorry you had a similar experience.
312111
agreed 100 % about HP. They are said to be the "best printers out there" but a year 3 months later it is sitting in the trash. I just bought a canon so we will see how it goes. :)
1225835
I have had HP photo printers in the past, and the way to get better quality photo prints is in the settings before you print. You select what paper you are using whether it is matted or glossy, and how much saturation you want.
1311569
Sorry! It's just a cheap awful printer. It will not work more than it will. Abandon it and chop it up as HP doesn't make good printers anymore.
1104613
Try wiping it with a damp soft cloth or tissue and if that doesn't work try printer maintenance (aligning, calibrating, etc...).
18299
What kind of problem? Print quality, size, resolution??? Can you be more specific?
1902698
Ahhh....I think you're screwed. May be time for another printer, and I would get away from Kodak if so. Just replaced mine with an Epson, and like it a lot better.
911803
Well, I downloaded a new driver, and that solved the 6c10 error message -- for a week or so. And now it's back again. And now my older Canon pixma 3000 has a similar error message. So I have two Canon printers taking up space. Does anyone make a decent, reliable printer? Canon has been absolutely of no help.
1692863
why won't my hp 6500 print in black? It is a new cartridge that worked previously. I've tried taking out all the cartriges and cleaning them...turning it off and on...unplugging it etc... Any suggestions?
2094282
I have had no problems with the printer once I downloaded the current driver from HP. Normally the drivers that come with the device are out of date by the time that the devices are produced, packed, and shipped. I never load from the install disk provided. Go to the HP support website type in your model number and serial number and you will find the newest drives. Download them and install them. Good luck!
299595
Sorry, I cannot answer to your problem, but want to add that I cannot get yellow on my printed papers, and from the day it came it has been this way. Our HP printer has been wonderful all these years until the ink cartridges were no longer. Does anyone have any suggestion?
1152422
I wish I could help you. It is not a good printer, I have other problems. I wish I had returned it.