I received my grinder but can't get it to tilt. The push cap does not depress. Could it be broken?
84719
If it's broken,then it will be very visible. You may have to put some force on push cap (located at the left side)
659672
I have the same issue, it takes a little bit of finessing and turning to get it to sit level. It works really well.
1426290
Situpstraight said on February 12, 2015 | EditPull off the black top. Unscrew the lid. Pour in spice-salt, pepper, etc U can adjust the grind by turning the dial on top. I love mine! Good luck.
303716
I have noticed that the adjustment knob does wobble abit, but it doesn't seem to be hurting anything. In the manual it does say that the grinders will loosen over time, but that there are adjustment screws that ban be tightened. So far so good, no problems.
917389
I have owned my grinder since January 2014. I use it twice every day, at least 3 times a day on weekends. I have had no problems.Yours may be defective. Definitely call customer service and give them the opportunity to make it right.
278678
Mine is brand new, and it does not grind finely at all. Everything is coarse, even when it's on the finest setting. I am going to return this.
2156350
The grinder only operates when the lid above filter is pushed to the left and left open before pressing "on". Did you try it that way? :)
1417275
Have you removed the bean hopper and then cleaned out the grinder and chute with your brushes? Sometimes you have to dig at the chute to get it fully cleaned out. If it's plugged though, it won't grind.Hope this helps :-). Cuisenart customer service certainly doesn't.
111174
I can move pot handle only left off center too. You probably use too fine grinded coffee. Try grind it more coarse.
1494747
In my opinion? No. I wound up because of the humidity clogging this grinder not using it for a long time. I was constantly having to shine it up and get the green off from the humidity issues. You really can't adjust the grind on this unit. I wish you could.
1149238
Ours did the same thing. My husband had to re-vamp the grinder as it was rubbing. Our first time using it was a total mess too. We thought about returning it but my husband fixed it somehow but I could not tell you for sure what he did. He is a machine designer so he could see what the problem was.....
1104225
I don't think you can. I had the same problem happen to me and ultimately solved it by throwing the grinder into the trash. If you're feeling electrically-inclined, you could take the whole thing apart and glue in a switch from Mouser or something, but the design of the grinder is such that you'd need to fashion some kind of guard to keep stuff from getting inside the case... not worth it. Even working, it's a pretty crappy grinder.
2087846
I had the same problem. I took a grinder and put a taper on the right side and it slid right on.
45546
Lol!!!! I just found out. Been searching the internet with same problem. I'm usually good with these things so I was quite frustrated not being able to figure it out, almost broke the darn thing trying to use a small screwdriver as someone had suggested. Anyway the answer is.... (drumroll please)It is AUTO-tilt; so once its been completely opened, continuing to crank the mechanism (I know scary, I was worried I'd break it) actually starts working the tilt mechanism!
86052
You have to make sure you either have a cut off disk rated for very high rpm, or you have to set the speed of the grinder low. Otherwise you risk shattering the cutoff disk do to speed, and that would lead to injury.
1779333
There's a device on top that you tighten or loosen to adjust the coarseness of the grind. After owning for 6 months, I would not recommend this product.
878197
I have that same problem!!! I had descaled it, and 'cleaned' the machine parts with a paperclip (per instructions by rep on phone) and I still got short-cupped. I talked to the company a few days ago and complained, so they thought it could be a 'faulty k-cup holder' and they sent me a replacement. Well I put it in, and now my machine does NOT work at all! I called the company and they think the machine could be defective and are sending me out a new one. I hope THIS new one works!!!!