This system seems to have an history of malfunctioning, why is this so? I'm worried about the reliability of this product.
68685
Yes, I really only use it for TV and music. Like I said I have to unplug it at least once a week because it won't respond.
68686
Yes, One of the Color entrances is smaller and the color cable doesn't fit.i believe is the subwoofer entrance.
68687
1st off, make sure it is HDMI CABLE directly it the Tv and not on a switcher, that's what I did and finally figured it has to be connected directly, if that isn't it, call sony
68688
The sound is great but I have to reset it at least once a week by unplugging it. I wish I had another recommendation but I'm stuck with this one for awhile.
1841223
I am not sure if it is normal but i had the same thing with mine. It has been working for close to a year now.
583316
Good points. It's still relatively new, and I wonder especially how the hard drive model has held up. My new one arrived DOA, and now I'm really struggling over whether to ask Amazon for a refund or an exchange. This baby may be intended to be Solid State all the way, which means the hard drive models will be unwanted period pieces in another year or two.
216170
No problems here. Maybe it is a defective unit? Or probably it needs a reset? The seller might know how to do this.
1968533
It sounds like you got a bad unit. I went through several of these before switching to another brand.
1282853
Hello Whitney! I actually bought this as a gift for my father. He doesn't live with me so I couldn't be of any help to you with that. He hasn't told me that it's malfunctioning so I assume that it is working just fine.
551506
Same problem here. I had it happen with two of the units over a 4 year period. Not going to fool me again.
1938322
We have not gotten any error. We plug it in and don't use batteries so if you're using batteries, maybe the batteries are not good. Otherwise, I would contact the manufacturer.
21509
I bought it within the last year and have had no problems with it. Guess I should check it for the defects you mentioned.
50150
I'm not a happy customer as mine gave me a lot of problems from the beginning. It could be a 'one of' faulty piece... So it was a waste. Maybe if you get one it will be fine.
1101660
I think you are one of the unfortunate ones with a defective unit. If i were you i would look into the warranty for the unit.
455429
Something could happen anyway. Malfunctions do happen as well as mishaps. I got the warrenty because I don't want to take any chances.
1434972
could be a bad barring ? how long did it run?? mine is 1 year old still working well. Let the know they should replace it !Harry J
1483407
I can't really tell you, I just know that it has a malfunction. I wouldn't recommend it.
2005099
I have owned this for close to a year now, and I personalty have never witnessed this. That person probably had a defective model.
496486
I would send it back and get a replacement. I've had mine for over 7-8 years and no issues.
895598
I don't know if you can troubleshoot. I would've sent back due to its malfunction if you were allowed to send back I bought two of these in case something happened to one of them. and it has!!!