I just bought this and it moves all over the floor. Any suggestions on how to fix that?
68650
There must be too much space between your ceiling post and the floor. I couldn't say definitively because mine was missing the floor piece when I got it, so I never got to set it up.
1865190
Place the mat under the legs. My problem was that this mat won't stay in-place on carpet anyway.
485688
The remote is bad. Sounds like its making constant contact somewhere. I would take it apart and blow all dust out from the inside then put it back together. If that doesnt help get a new remote.
2080322
It must be touching the top of the toilet ever so slightly so as to run and over fill the bowl. Loosen the bottom and rotate it until it is in a place where this does not happen. I had the same issue but not any more.
1344192
It moves pretty easily on a wood floor. It you have carpet you might want to contact the company to see if you can change out the "feet" for rollers.
1381649
Happens to me too, this model is very hard to trim out and fly. if you can, RETURN it and get a different one. Mine will not hover straight up from the ground. Wish I could return mine but AMAZON won't let me
515075
for my wood floors.....grid up for antislip (that means clear side goes on the floor). at first I did it in reverse and when I walked on it, it would slide.hope this helps.
1054581
It isn't very stable on the floor. It's fabric and it moves around when it's getting more clothes in it.
371541
Mine hasn't moved at all and I know what your talking about since my old one moved as well. LOVE this one and would definitely buy it again.
511227
Hello Donna. We never had that problem but maybe it is off level. Try on a different surface or maybe stairway got bent. Good luck!
1967318
I have only had mine since May and it was worked great. Now it suddenly won't move. Any ideas what could be wrong?
2217065
I bought a floor model & having the same problem. So far no luck locating a DVD. If I get luky and likewise, hopefully we can share the info. Thanks, Debbie
1968978
Add or remove hoses. Move the weights around. For me moving it all would work buy would get it stuck in other areas.
1924624
I have been having the same problem. Even when the steam is ready, it doesn't get the floor very clean, doesn't get into the corners. Have to manually clean afterwards, including spills.
1509061
In reference to? Mine doesn't move much unless I pull it out to adjust wires. Each caster is free spinning so it not fixed to going only one direction. The carpet in my office is pretty thin so there is the perfect amount of resistance to prevent the cart from moving much if I tap it with my foot.
85432
I have mine on carpet and wanted to put some kind of slider under it. However, I found it too heavy (even empty!) to move easily since the unit spins but the bottom doesnʻt. So I left it as is. To move it, I empty it and then slowly push it using the base.
1896590
You have to adjust the feet. I had the same trouble at first. It has to be leveled because all floors are not perfectly even.