How do you get the back to lower?I have pulled it up and it clicks, but can't adjust back down.
63572
On my chair, you have to pull the back of the chair all the way up, then you can push it all the way down, and then adjust to the desired height.
84526
I had the same problem. Make sure you're sitting well back in the chair when you lift up on the lever.
1157582
you need to play around with the setting dial and buttons on the front. if it's set too light or a different type, it might not stay down
1969013
Pull the lever out to the side and rotate down. Then simply rotate it back up. The tabbed lever acts as a wrench for the tightening mechanism.
218791
You need to push the back rest forward and then back to a flat position first. Then while you are pulling back rest up from floor, it will click at various upright positions. Stop when you get the position you want. That should work .
883706
Raise it all the way up, and then it will release and allow you to lower it.. Hope this helps &#128522;
32663
Try unscrewing the adjustment entirely...the should be a rubber seal inside in addition to a little plastic ring. See if either of those are mangled and messing with the adjustment.
193309
O.k. Thanks! I'll try that tonight. I saw that short knob and I keep messing with it, but nothing is happening. I think I'm not doing it right though so I'll try again and maybe get someone to help me. When I jiggle and pull the knobit, do I pull on the base of the machine at the same time? Just making sure I understand what to do here. Thanks again!
807095
Pull lever (metal latches) straight down towrds bottom of the box. Mine don't have a ton of pressure maybe yours wasn't adjusted properly from factory. I believe you can adjust latches for tension. Try looking on youtube under truxport cover or try calling truxedo for further help. I've had no problems with mine. can't beat the price from amazon. Hope this helps if not your more than welcome to ask more questions. Good luck
1004655
Both of the previous answers are good...try adjusting the "up force / opening force first as it is the easiest, fastest troubleshoot. Go to your manufacturer web site, type in your model number and look for additional troubleshooting information, including the original manual that will explain all troubleshooting procedures. After all adjustments you should re-check the "down force" for guaranteed safety.
586630
A button on the side opens it and you push it back down with your legs. Its not suitable for someone with lower back pain or weak legs.
984644
I'm having the same problem & haven't been able to adjust it as yet. Brand new unit. Not happy.
1458679
In the manual there are instructions resetting the down force. I believe you have to set dip switch positions and then run the initial down force setup.
1456177
Bring the foot rest all of the way up manually, it will click, then push it down all the way and ratchet it back up in increments. This is just like your lawn chair lounges, same concept. It doesn't lock, it goes up all the way, then down to the bottom and ratchets up to straight again, until it reaches the top then it automatically goes down for the slow return up. Hope that helped.
182469
Just pull it forward (neither upward or downward). Takes a bit of back and forth. Maybe place a flat screwdriver and wedge it forward gently.
184854
I had the same issue to the point of having returned one for an exchange in which customer service was extremely helpful. When my exchange arrived, I had the same issue again. I decided to apply a strong pull outward giving up occasionally for fear it would break in half. I did not want to set myself up to not be able to return it for a refund but I really liked the monitor and still do. Eventually, I just applied a little extra strength to my pull and it worked. Just keep trying until it gives. I was personally surprised when it loosened because the base mechanism upon inspection did not even appear as if it was designed to adjust. Good luck! I hope this helps.
462882
Unfortunately I can't remember exactly how. I will try take a look this evening. I think the previous answer is correct. If I remember correctly, I forced the seat down several times before the spring was activated/able to work. I think there is a release bar the trigger by pressing to down firmly
988335
Mine has icons imprinted on each of the levers as to what they do. The 2nd lever from the back adjust the tilt forward and back. Pull the 2nd lever from the back upward, then you have to actually sit in the chair and force back to get the chair to move. When it is in the desired position lock it in place with the lever by pushing it downward.