Once the front and back panels are installed, the deadbolt jams up. Has this happened to anyone?
60511
it did not happen to me you may have to take drill or sander and expand the holes a little bit with these type of items the fit may not be perfect. especially on wood doors the wood expands sometimes with the temperature of the home
60512
Gee i have 3 of them and hasn't happened. My first suspicion is maybe the bolt hole is a little too snug. I'd check if you have the same issue with the door open. Then loosen the plates a little to see if you still have the issue. Several things could cause it, but maybe when they originally drilled the holes they were a little off?
60513
No but u might wanna take it apart and reinstall it. If the don't work u might wanna get another warrantied
1029874
Make sure the cable end is seated in the proper position . . if it is not that is one way it will jam
2087843
I didnt have any issues with mine, however, sometimes the finish is thicker at the end of the bars, make sure this isnt the issue.
1902615
I haven't had that problem, althought mine has come apart several times. I push the part into the upper piece and turn it in the direction shown by the arrow on the lower part to lock it. I'd offer the suggestion to firmly seat the parts together and then twist the two pieces in the direction shown by the arrows. That's all I can offer.
589272
This happened to mine. All you need to do is remove the fastener that holds the two pieces together and separate, clean in soapy water and reassemble, just don't tighten it as much as the factory did.
1224998
i have an issue with the middle door on mine, not with overlapping but i have tried and tried to get it to hang straight , even removed and reinstalled but it hangs crooked.
1112409
Mine was doing the same thing only after a few months of use. I used a needle-nosed pliers to bend the hinge on the left hand side just slightly. For ours it helped to bend it to the left and we continued to use trial and error of bending slightly then closing the door and repeating this until it closed snugly against the frame. Seems like a temporary fix, but hopefully it will hold out for at least a little bit. I also tried e-mailing the company about the problem and am waiting to hear back.
2144137
I had similar problem but it was because I didn't refer back to the instructions and got the tension knob & the locking knob mixed up. Boy did I feel stupid! I guess "when all else fails, read the instructions" is not as stupid as it sounds. I hope that is not your problem but it is a thought.
59625
First time I mounted mine same thing happened. I had to move it closer to the hinge line so the arm would swing back... Try a dry fit placing it and holding it while the honey opens the door (carefully). ount it there
845083
That is not normal. Mine stays tightly latched to the back while not in use. I can hear it "click" when I push it back in.
792290
Mine hinge on the right just cracked and I don't know how to fix it either. by the way, the pin on that hinge was never inserted through one of the holes, just a bit of plastic on the right was holding it together, and that was what cracked.
488018
yes but this is the would be the Extreme measure of fixing it. I googled your problem finding people to say that smack it on the back a few times or to reset it to see if that will fix it
329263
I am not experiencing that problem. That does not sound normal. Try locking the locks.
559002
If you use the automatic locking feature to lock the door it may bind-up the deadbolt if it's too tight or not perfectly aligned. On mine, I have to jiggle the door a little for the deadbolt to engage fully. Otherwise, the automatic deadbolt will cycle for a few seconds then will stop trying to lock. You always need to make sure the lock has engaged.
1079846
I have the same problem. I couldn't fix the safety hinge . If anyone can help will be highly appreciateThanks
350802
yes, I looped mine down and back up again. Its been fine since I installed it a couple years ago. I read it in the directions somewhere to do it that way.
1747319
I had read about a door problem before buying and was prepared. Best bet is to take it off and reassemble it to line up correctly. I have had no problems but then I didn't assemble it, my contractor did and I love it.