bottom fell off when walking. only have cane for 5 months. screw isnt holding when tightening it. need a new one?
70670
That is a critical flaw in the cane. My friend's cane throws a foot every couple of months and since he is hard of hearing, he doesn't hear the footless scrapping sound when he uses the cane. I just keep an ear out and when it falls off, I start looking everywhere he's been. I still recommend it because it gives him almost as much stability as a walker, without the walker, which would make him feel so much older. Hurrycane needs to address the issue, because the replacement is way too expensive
2136295
I have my cane tip[ for two years it is still like new. I love it as it is stable and stands up when not in use. Love It!
963120
I have a similar cane & I disliked the clicking sound mine was making so I put some electrical tape around the moving areas & the adjustment holes & it put an end to it! Just a tip...
10313
Did you try a magnet to retrieve the screw? If you get it back together, checking the tightness of the screw should be routine.
48564
Mine's rock solid, even after a major move, and we seriously load it down (6+ jackets/coats, umbrellas, work tote, reusable shopping bags, dog leashes, cane, etc). I'd say if you get one that tips, it's probably a defect and it should be exchanged.
1834582
Well your probably asking the wrong person, because I think the cane is JUNK! I couldn't keep the batteries in it, as the little door on the bottom of it wouldn't stay closed. When it fell over which was all the time and its supposed to stand up by its self? Then the batteries would roll all over the floor. So I just quit putting batteries in it and glued the door closed. NO MORE LITE OR BATTERIES TO MESS WITH!!!!!!!! end of problem. Pat
1367520
No, it is just the "old fashioned" wooden walking cane, but I imagine that you could purchase a different item to put on the bottom.
2277248
I've had mine for a little over a year and the bottom is loose. My husband's is also. Not a huge deal, but I would buy something else if I knew it would not do that.
1862544
Have not had this issue with either of our walkers; suggest you call Drive Medical (the manufacturer) directly. Their number for Consumers is 1-866-694-5085. They were very helpful to me when we had a different issue. Good luck. If you can't get it fixed it sounds like you need to investigate a return and replacement.
576283
Put the cane tip in the sink or a bucket of hot water, let it soak for a few, than put on the floor with your feet on each side of tip and pull. it should come off.
624257
You could try holding the other side down with you finger(the side with out the screw indent) while you screw it in with your other hand. Other than that you might have busted the screw
1214605
Forget it, mine is broken less than 1 year old. The screw came out of the handle when is in a place which can't be fixed by a regular screw driver.
925242
The "click" is a problem with any adjustable cane I have owned. A good tightening has solved this problem with this cane for at least a week or two.
344805
Just pull it apart, like how you would to put battery in. Further than that I don't know, sorry. You may want to contact seller or company for replacement. They shouldn't fall apart from dropping I don't think. ?
1427389
Ah mines falling off too. Seems like you can just super glue it back on if it's still in decent condition.
925241
No! This cane is great. I bought it after my hip surgery, and used it for 2 months and never had a single problem with it at all. And the grip handle made it sturdy and very comfortable to use.
2168574
I would contact either the manufacturer or the vendor. Usually they offer replacement kits for screws and other small parts. No experience with this particular item.