Is the 1 year warranty through you or the company
58708
Amazon has a 30-day return policy. The 1 year warranty would be through Zojirushi USA
1194650
I purchased a refurbished one and it came in the original box along with the original documentation, which stated that there was a 1yr manufacturer's warranty. (I never had to file a claim though)
1463359
Yes, it comes with a 1 year warranty from the manufacturer and you can buy an extended warranty. Just be sure to register your product.
417784
I would contact the product maker and see what they will say, I think you do have one yr warranty. never buy it again
143719
Actually it does come with a 1 year warranty and customer was amazing for me. 1-800-922-5524.Spoke with them today and they are sending me a new one.
1957568
it has a warranty of one year, but its passed 6 months now. Hope to keep it going safe.
1156937
if you bought it with the one year warranty they should replace it for you. Thats how i bought mine.
449067
It has a one year warrenty. If there is something I don't like about it,do I get a refund?
1820624
I think it came with the 1 year manufacturers warranty and I chose not to buy an extended warranty.
1098767
It says on the manual that it has a 1 year warranty on materials and workmanship. repair and replace at their option.
1763326
Good question, i want to say 1 yr but i didn't keep the warranty information. i read over it quickly and then discarded it.
339997
It's a shorter warranty 6 months instead of one year. At least on the one I bought that was the case.
832389
Hello, We offer a 1 year limited warranty on all of our products. Thank you
1697826
If it is new, the product comes with a one year warranty from the manufacturer.
1277361
In the description of the item it says it has a one year replacement warranty.
908041
The packaging says that it has a 1 year warranty though I don't know the extent of that.
545400
Hi Lisa, These items usually do not have a longer warranty than one year. You can call them directly at 1-800-225-3865 and ask them if they can help you. It does not hurt to ask. Good luck.