My transmitter would not open when I tried to replace the battery I did exactly how it showed by inserting a coin and the darn thing warped I have no idea how I am ever going to get it opened and they call it user friendly my foot it is so difficult I would never buy Polar products. It is coded but sometimes it seems not working properly at all. How do I open this darn thing. Taking it to authorized repair place is going to cost me $33+ for $5 battery ....? My transmitter would not open when I tried to replace the battery I did exactly how it showed by inserting a coin and the darn thing warped I have no idea how I am ever going to get it opened and... » Read More My transmitter would not open when I tried to replace the battery I did exactly how it showed by inserting a coin and the darn thing warped I have no idea how I am ever going to get it opened and they call it user friendly my foot it is so difficult I would never buy Polar products. It is coded but sometimes it seems not working properly at all. How do I open this darn thing. Taking it to authorized repair place is going to cost me $33+ for $5 battery ....? « Show Less
51811
Fortunately, I haven't had this problem. I have found that Polar customer service is very responsive and it is probably worth a call to them.
2076730
you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same way,,, put back together and use just a dab of crazy glue. peace you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same... » Read More you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same way,,, put back together and use just a dab of crazy glue. peace « Show Less
1739401
Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once this is fixed everything should be ok. Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once... » Read More Yes if you look at the remote and where the positive and negitive terminals are for the batter to touch they are not touching . When you look at it close you can tell the battery is not making good contact, get something to bring a little of the coiled protion out so the battery will make contact . I sent the first one of the units back because I could not get the remote to work and on the second one I noticed this and once fixed it has been workinig just fine . Make sure that you do not break the plastic at the coiled wire just bring out the end just a little so it will make contact. Once this is fixed everything should be ok. « Show Less
1404613
If you're saying the plastic piece broke between the terminals then yes I had thatproblem. Just make sure connections touch at the outsides of the + and - terminal and it works fine. I sent them an email about it and they sent 2 New batteries but the old ones still work... I think the casing is a little less than grade a but the batteries themselves with great. It's worth it to me and doesn't seem dangerous. Good luck
1318274
MaryI ordered the exact same system you have and had the same problem with my battery. I ordered a new replacement battery and it works great; "I did not want to return the radio when I knew there was not a problem with it". The batteries that are packaged with the radios must be very old or some other defect and will not take a charge.Paul
1356785
It is a built in Lithium battery. So, I'm assuming no way to replace it. They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working. That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper. Probably will not send it back. (This is their idea of a guarantee, I guess.)
87299
I had the same problem and had to return the battery. I went and purchased a whole new unit. Careful if you order a battery because if you have to return it, Amazon doesn't let you because it is a hazardous item. I went through a lot trying to return it to the vendor. The one I received was also broken. Good luck.
1478932
I have this same thermometer, and I think my battery is dead, i was able to open the compartment and take it out, it says it's a GP392 battery which costs about $4. might just buy another thermometer just in case it wasn't the battery that died.
1799831
Sorry to hear that!.. I thought it was very easy to install and my battery was fully charged and it worked fine. Make sure it's hooked to the battery correctly and the battery is charged. If not it might be defective :(
2053964
If I remember right, you had to open the battery door thingy and there was a piece of plastic that you needed to pull out. I could be wrong though. Otherwise maybe try pressing the reset button? Just an idea.
676163
I'm not sure, I've never had that message before. Maybe you have a faulty unit or your battery in it is low for some reason. You could open it and replace the battery or you could contact the seller and see if they know why it's doing that. I'm sure they'll replace it if you believe it's faulty.
489290
Ok for those of you who can use a Phillips screwdriver and an Allan wrench. Remove the screen mesh and unscrew the speaker. You must do this to get to your battery. Once you see the battery unplug it and take it to Radio Shack. They carry the same battery there. It's usually by the counter. They also use this style of battery for power wheels. Cost is about $24.99. Instalation was a snap cause it's the same style and size, not to mention voltages. My original battery lasted for 3 years and I have been using the replacement kne for 2. It's like changing a car battery. Do it your self.
1560418
I presume when you enter your code, you then pressed the bottom RIGHT "lock" button. If it opens when you enter your code, then you've installed it right, otherwise it wouldn't open. The lock may not work if the batteries are weak. Try replacing the batteries with new ones. Preferably a good battery, like Duracell, not some cheep brand of battery. Also, try putting it on on auto lock and see if it locks that way.
1349082
I have owned two of these units and I could never figure out how to replace the battery. It may be possible, if you are more technical than me. I found that the power cords go out, but you can buy very inexpensive new ones on Amazon.
1501475
Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were discontinued. It wasn't pretty after the hot glue but it worked. Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were... » Read More Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were discontinued. It wasn't pretty after the hot glue but it worked. « Show Less
2131066
Hi Sherry, The easiest way to do this, I have found, is to take the opener with you to Batteries Plus. The guys behind the counter are really helpful -- They will not only find the right battery, but they will replace it and then test your opener before sending you on your way. And all you pay for is the battery. In case you are more of a do-it-yourselfer, you can pry it open yourself to change the battery. There is a very tiny indentation along the seam between top (the side with the buttons) and bottom. It lines up with the groove on the bottom where the clip snaps on (mine has a clip for keeping it on the visor in my car). The edge of a small screwdriver works well to pry it open (not phillips head, but the other straight edge type of screwdriver). After you've changed the battery, it should snap back on. Of course, if you can't get it to snap back on, those guys at Batteries Plus would probably snap it back on for you for nothing but a thank you and a smile, even if you aren't buying any batteries that day.
2231437
I purchased two remote units, and have installed one. The one remote does not work well even after I put an extension on the antenna wire. Opening from the vehicle inside the garage is fine, but you have to drive within inches of the door, then remove the remote from the visor and try and try to get the door to open. I changed the remote battery with little to no improvement. This unit would not be high on my list to purchase in the future. Sorry to be negative, but I'm being honest. Yes, there are three buttons on the remote, and with the one unit connected all three buttons will open the one door-why I'm not sure!!! I purchased two remote units, and have installed one. The one remote does not work well even after I put an extension on the antenna wire. Opening from the vehicle inside the garage is fine, but you have to drive within inches of the door, then remove the remote from the visor and try and try to get the door to open. I changed the remote battery with little to no improvement. This unit would not be high on my list to purchase in the future. Sorry to be negative, but I'm being honest. Yes, there are three buttons on the remote, and with the one unit connected all three buttons will open the... » Read More I purchased two remote units, and have installed one. The one remote does not work well even after I put an extension on the antenna wire. Opening from the vehicle inside the garage is fine, but you have to drive within inches of the door, then remove the remote from the visor and try and try to get the door to open. I changed the remote battery with little to no improvement. This unit would not be high on my list to purchase in the future. Sorry to be negative, but I'm being honest. Yes, there are three buttons on the remote, and with the one unit connected all three buttons will open the one door-why I'm not sure!!! « Show Less