Just received, paid for new but its obvious it is used. Also, no instructions! How do I let the IPad know that I want to use the key board? Function 5, does not do it???
58914
Easiest answer: google the instructions for that Logitech keyboard model. First, charge the keyboard. I recall it being extremely easy. I think I just put in the ipad and switched the buttons on that are on the right side of the keyboard. There was a blue button on top of the keyboard that was blinking to tell me they were "talking" to each other. Again, your best bet is just google the instructions online from the ipad first. It really wasn't hard.
58915
There should be a button on the side to turn bluetooth on or off and then sync it with your iPad (go to settings - bluetooth)
58916
Hi Julee, I agree with the previous comments. You have to 'pair' the ipad and the keyboard together. Here are some instructions from apple. http://support.apple.com/kb/ht4111
1977989
Don't know if this is going to help or not. I dont remember getting a manual. All I did was make sure the keyboard was charged up, then go into settings on my iPad, then Bluetooth, make sure Bluetooth is on and find/connect the keyboard. Good luck
1488025
I would contact them ASAP and have them send you a new one. Also, do you have any other device to test it with? For instance, an iPhone? That way you can see if it purely is a defective unit or whether it is just having trouble working with that iPad.
1279531
Hope you find this article helpful. https://discussions.apple.com/thread/4740340?start=0&tstart=0 Keyboard does not come with key. You have to press n and select either or &#324;. Regards
172803
I tried to download my I tune file for my music and other video. I had some problem, the seller asked mo to go the Apple store to check out.I was told my apple that this phone is previously owned. I bought fro Amazon as new. I dont know, if this is actually pre owned. Seller should tell it new or used. I bought it as new per the seller.
1289958
I just followed the directions. I turned on Bluetooth on my iPad. The turned the switch on the keyboard and it showed a blue light. When a number pops up enter it and it should work.
340520
My son says he has never encountered this problem ... the keyboard sounds defective to me. I would ask for an exchange or refund. Is it fully charged? Are there any keys sticking perhaps? Has anything spilt on it, or has it been dropped prior to malfunctioning? If none of these scenarios apply, contact the seller for a new one. Good luck!
402920
I think it was new, but I'm not 100% sure. I don't think it matters. All these remotes have a design flaw. There is a ribbon cable that connects the main part to the slider breaks after a enough opening and closing of the sliding keypad. When they refurbish, they replace the broken ribbon with a new one. So I assume a refurbished unit would work as well as a new. It seems for most people the cable breaks in 6-12 months. Someone posted a link on an electronics site where you can buy a ribbon cable yourself and fix it yourself. I did this and it's a little tricky but doable. I actually haven't put batteries in yet to see if it works with the new cable since it's a spare at this point.
1624509
Hi Jose,Both of the ones we have listed are in "Like New" condition and are great buys for the price! Here's what our description says: Unused. Box has been opened just to verify contents. In original box with Smart Stick, motion-controlled remote with Qwerty keyboard, micro USB cable, HDMI cable, and power adapter. 100% guaranteed against defects!Thanks for your interest!
1504285
I had ordered a keyboard from Logitech for my IPAD based on information provided. When I received it I could not get it to work. I called Logitech support who after trying to assist advised me to return for replacement. I returned the unit for a replacement which had the same issues. After working with Logitech support, I was told to return the unit for a refund. I hope you have better luck with your issues. As of today, I have NO Logitech keyboard and have no intention of buying one based on this experience.
2067397
You need to install keyboard app to ipad. Google Kensington technical support and they will help. However, just to let you know, the installation did not work for me and ipad never recognized it. Good luck.
1248326
Nope...I wasted my money on this and it doesnt stay connected. I went to the Apple store and purchased the Apple keyboard with the numbers on the right side which I should have done from the start. I have a very expensive calculator now. Thats all its worth.
824516
They've made several versions of this, and given the big discount, it's probably an older model, possibly for the first iPad. if it's not, you can always return it.
1172387
Hi, are you sure you've connected the keyboard ? and if so, please contact us via email and let us know your order ID, then we will send you a new one.Thanks .
2046040
I had the same problem. I took it to a friend who also has an iPad, and he was able to reload it. I would take it to an Apple Store, or local computer repair shop if you don't know anyone that has a iPad.
1216718
It's either refurbished or it's a used iPad. Apple told me if new taken out of the box it would be wrapped in cellophane. If you want an Ipad 3rd generation go directly to the Apple store and purchase from them. The go over the iPad replace the battery, check it out for everything that is wrong and fix it. You then get a 1 year limited warranty and a 14 day money return if need be. The apple person I talked to buys all her products from the refurbished store. This iPad was only on the market for 221 days before the iPad 4 generation was released.
2168883
not new,My pad is still under warranty ,EVERYTHING all normal, I plan to returned before, now I don't think it's have any problem, the key is cheap,so I use it