Is this still a counterfeit Lifeproof case or has that issue been resolved?
51419
if you want to buy a lifeproof, I'd suggest ordering it from their own website.
388846
No ... I have owned several LIFEPROOF cases and this one does not meet the standards of my previous LIFEPROOF cases.
220407
the quality of the phone is not compromised with the Lifeproof; however, I had my Iphone in one and went to the lake. the phone went in the water and now does not work. I had previously checked the box as per the instruction. Something went wrong in my case. I have friends that haave the Lifeline and have not experienced the same problem.
364481
I'm not sure about the warranty. I returned mine to Amazon within their 30 day window and received a full refund less about $6.00 in shipping costs. It was a true otterbox case. Not a counterfeit.
1801397
Hello and thank you for your inquiry! The only way to ensure you are purchasing a genuine LifeProof case is to order from lifeproof.com, or one of our authorized retailers. Since our storefront here on Amazon is run by LifeProof directly, all items purchased from our store are authentic LifeProof products. This also means they are all covered by our year-long manufacturer's warranty. Please be advised, the item must show "Ships from and Sold by LifeProof" in order to ensure it is a genuine LifeProof case or accessory. Please feel free to contact us with any further questions or concerns you may have. Thanks again for your interest in our products. Have a great day! -- LifeProof
1543133
the case I purchased was not and lifeproof would not honor any issues i had. it looked very similar to my daughters, which is real, but no one could hear my voice when the case was on. i would only purchase from the dealers designated on the lifeproof website
1123108
It just came in a plastic bag for me. I felt it was counterfeit but have been using it regularly now and have not faced any problems so far. Just ensure your are using the original charger for your phone as I was initially using a low power charger initially and thought it was problem with the battery!
723138
No it's not. It have to say lifeproof case. That's what I put in the search engine.
1571029
If the one I purchased is fake, then Amazon.com better have some explaining to do! I sent a request into LifeProof 2 days ago and they still have not gotten back to me. Maybe the whole thing's a scam. If they tell me that mine is fake, I will be VERY upset, as I bought is from Amazon.com direct, not a re-seller on Amazon. I saw that they sell these at Walmart too.
364480
Mine was authentic.. Did the whole water submerging test.. If it was not authentic i would have returned it to amazon directly.. I bought a lifeproof too.. How did u know that ur lifeproof was counterfeit? I got mine from Ebay
1834878
The black & white one i got is the exact same one from the apple store, just way cheaper price. It's not counterfeit, definitely the Speck product it says it is :)
557567
I have no idea about this particular case or seller, but be very careful. I purchased a Lifeproof case SOLD BY AMAZON and it turned out to be fake. I had exactly the same problem, people couldn't hear me. Amazon refunded my money superfast and apologized. The box and wrapping looked perfect, but when I called LifeProof with the serial number, they said it was fake. If you buy a LifeProof from anyone, check the serial number immediately upon receipt. Good luck!
847546
My lifeproof case has craked from flipping the sound on and off the material on that button didn't hold up for 6 months is that warrentied and is it through Amazon or lifeproof
2013580
These cases are fake. I tried to set up a claim with lifeproof because the case had a small crack on the top. When I submitted the claim online on the lifeproof website they advised me that based on the serial number I submitted IT
1015122
That was a problem I encountered. By it not being the"real deal" it's hard to find a case to for it. You have to find someone/retailer who sells cases/protectors for mock versions of phones. (Yet to find one)
364484
You get the Otterbox warranty see the Otterbox website. If there is an issue you take a picture of the problem along with the serial number and where you purchased it, send it to Otterbox and they will fix the problem. Mine is a genuine Otterbox.FYI, these are a lot more user friendly than the Lifeproof cases
1600220
No this case isn't but the lifeproof cases are more expensive. This case does great!