Purchased in Jan 2014. I installed and in less than 60 days I am getting the message that the lamp will need to replaced soon. I need to exchange it
46668
Did you go into your TV menu and reset the Lamp/ You have to let the TV know that you installed a new lamp. That should fix the problem as the TV should have a "time" when the lamp should be replaced and I don't think they are very accurate.
46669
I bought mine in February 2013 it just blew three days ago...the tv imagine kept getting darker and darker for the past month... I was pretty happy with mine considering it last me for over a year
46670
Try resetting the "replaced lamp setting" on your tv again, maybe you dont actually need to replace the bulb. I would definitely get ahold of the manufacturer to make them aware of it, they might be open to replacing it so soon after the 90 day warranty.
621217
The LED lamps are not replaceable. If they fail within the 5 year warranty period you send it back to GE.
1418465
Hello, I ordered this bulb earlier this year and never did get a response back as to if I could exchange the bulb for really the correct one. So I gave up after a while. I have gone to home depot and replaced the bulb now. So not sure why I am getting this 6 months after the fact. Thank you!
947976
If your talking about your Original Epson lamp ( 2yr warranty ) you need to call their customer service . If its the Genie lamp good luck guess Amazon would handle that .
938986
Same thing happened to mine. Waste of money, lamp was useless, threw it away
969580
I would encourage you to keep trying to speak with a representative. Some days seemed busier than others but I was finally able to discuss with one of their employees. Because my lamp had an '(E)' near the model number apparently determines that it is an electronic model. I don't know why they would make this so confusing.
1072894
The lamp does not come with any replacement leds. If it is still under warranty then you should contact the manufacturer.
324951
I'm not sure. The lamp is rated 4000 hours, 5000 hours in Eco-Mode. Maybe your not opperating in Eco-Mode?
92767
not sure on mine either. but my replacement lamp was good for about 6 months then started getting warning notes saying the lamp was near the end, and needed to be replaced soon. Not sure if I got a bad one from the seller... At least the lamp hasn't died yet so I guess I'm fine with it.
2104930
I have three lamps like this. I have had no issues so far. Try to return if still under warranty.
831885
Hi, It is 4 years Limited warranty - replacement - on-site - response time: next business day for the projector and Limited warranty of 4 years / 4000 hours for the lamp. Thanks, PCrush
650084
May ask for a refund due to that it was only a month ago. When I replace our TV Lamp we got a good lamp for the TV and still working today. I think they may have send a bad lamp they should send you a lamp for free and give your money back due to information you give me for good customer service. Sorry to hear that. Here is a customer number for amazon live person to talk to U.S. and Canada: 1-866-216-1072Spanish Support: 866-749-7538
131525
I recall only 90days. My last lamp from this manufacturer lasted over two years.
1141629
I believe it is 90 days. I went with G-Lamps as they had the best deal and have pretty good service for return/replacement.
1282702
Sorry for hearing of this problem. As you knew, your satisfaction is guaranteed and your lamp is covered under 2 year warranty for manufacturer's defect. Please do not hesitate to contact Softech customer service center @ 800 342 2704 FREE or info@softechled.com. We will resolve all of your concerns and issues.Thanks,Customer service / Softech LED
599771
They did nothing for me when my dlp lamp went out 4 months after purchase. They told me it was a manufacturer issue. Manufacturer had no clue what was going on.
1602345
My Toshiba replacement lamp came from Mwave and had a 6000 hour life and a 1 year warranty. I received a defective bulb and it was replaced with no charge.