Is there a way to turn the sound on? Currently the lights just go on and off. Not sure if it's defective or I'm missing somehing.
66924
The one I bought was defective too and only lasted for a few days before it died.
66925
Sounds like it is defective to me. The 1st watch we had was amazing. We bought another one for our youngest and had to return it cause it was defective :( good luck
66926
Not that I am aware of. Sounds defective, my sons did that after about a month, it lit up but no sound. I opened it up to change out the batteries and it was rusted. Got a second one that only lasted a few weeks as well and broke when trying to replace the battery. It is a WONDERFUL AND USEFUL TOOL for helping remind littles to go potty, but it's not built well at all & doesn't last. Wish it did though bc it's an amazing idea, just can't pay 12 bucks for a new one every month.
1867587
Hope you don't think I am being a wiseass, but are the blue lights on your soundbar on? Our first mistake was thinking that the green power light was "on". If the blue lights are not on, that is probably your problem. Next was the source. We use our bar on source 2, (there will be two blue lights on). The directions are poorly written, so we called the tech support number in the instructions. I recommend you do the same. The guy will walk you through syncing the remotes, and any other questions you may have. You will definitely want to sync this to your main remote. Hope this helps. Hope you don't think I am being a wiseass, but are the blue lights on your soundbar on? Our first mistake was thinking that the green power light was "on". If the blue lights are not on, that is probably your problem. Next was the source. We use our bar on source 2, (there will be two blue lights on). The directions are poorly written, so we called the tech support number in the instructions. I recommend you do the same. The guy will walk you through syncing the remotes, and any other questions you may have. You will definitely want to sync this to your main remote. Hope this helps.
2082354
Hi Chris, As far as I can tell there is no silent setting, but I've had success by just turning the radio/sound effects volume to zero. The light comes on but no sound is emitted.Bob
566670
Mine was a little slow to start accepting commands at the beginning, but I just worked with it awhile and it started working. All I can say is keep trying, and try unplugging and plugging the power cord for the main unit also. If that doesn't work the only option is to return it for another one. Does the lights come on in the viewing window when plugged in, you should get something.
737121
A/C hook into power source. Set the switch to on. Light lights red to show, then set you sound switch to low music. If it turns colors then you did it right! Set, light, enjoy. Thank you for the "Q"
401444
Mine does the same thing and it works perfectly - my suggestion is don't worry about the lights - also, sometimes you have to give the system time to change so don't be in a big rush - good luck, I really like it.
1398722
Hi- we have the EXACT same issue. On top of that we can't get the remote dimmer switch to work. How about you? We've been so busy that we haven't had time to contact Hunter Douglas. Paula
897166
Sounds like a malfunction. Mine is completely silent. I would send it back.
1578822
U can't hear the sound. The lights should be glowing though. I'd call the owner should have gotten contact info with purchase . He was very helpful! Did u put batteries in or plug in?
495772
the red light is supposed to stay on, thats fine. but the sound going off in 1 hour is not normal, I get at least 2 hours on mine. I think you got a defective unit
1622532
I don't believe there is a light (weird) but when I turn it on, you can hear it. I still like mine for the price it gives a good sound!
1865369
Do the lights show that the bar "thinks" it's off? (ie, it really does turn off). There are some wires connecting this to your audio source - if you disconnect them, does that cause any change? (also, as with any electronics, you might try unplugging, wait 20 seconds, then replug in). I can't think of a good reason for such a noise other than the unit dying, but these things might prove it.
1952223
I had the EXACT SAME experience and before i figured it out I thought it had died on me. I started the whole Amazon return process and then realized, like you said, that it needs to "charge" for a bit after plugged in. I have to say that it's kind of annoying but I love the light so much that i"m willing to look past that> Maybe it's a hint to me that I need to get my son a power strip so that he doesn't have to keep unplugging things to charge items. =) Hope this helps. ~ Nikki
185590
I have 2 and neither of them makes a sound. When I plug them in the blue Let lights briefly then goes out. When charging the blue and green LED light alternately. When at rest there are no lights on.
1579362
Check your settings, I believe it has a built in light sensor, try changing the settings
2160814
I believe you have a defective light. I love mine. It only has on and off features.
451082
I plugged mine in and the sound works. I would say that yours has a defect. There is a button to push to adjust the volume of the sound. It is explained in the manual. You can check that incase it is just turned down. I doubt that this is the problem, as it is probably set at a default volume. Return for an exchange. I really like mine.