what's the warranty of this lamp? I bought it last Oct. and today it suddenly stopped working.
66346
Hello Sorry your lamp stopped working. I am not sure about the warranty. Mine is working so far and I like it. However I think there must be default 1 year mfg warranty. Send the email to the seller to see if you get a response or just contact Manufacturer.
66347
It has a manufacturer's warranty of 30 days. That's all I know. Good luck!!
66348
Mine stopped working after VERY LITTLE use, an electrician friend told me it was not my bulb, it was the electrical of the lamp itself. This product obviously has serious design or structure issues. DO NOT BUY IT!!!
66349
I would have no idea. That's something Amazon should answer.Did you try a new bulb I bought an extra bulb for each of the 2 lamps I bought.Bill
904761
This comes with a 1 year warranty. My button on the lamp stopprd working and i contacted melody and the sent me a new one once I returned the old one.
2009411
Don't do it. I purchased a new lamp that only lasted 30 days. With electronics u have about that much time to b process a return. When I tried to make contact with the manufacture I got no response then got frustrated after a few attempts. I'm to busy to keep trying, so never again.
2237706
I believe, the supplier offers the warranty, not the manufacturer "if" it is indeed the EXACT lamp....
493230
I'm not sure about that. But what I would like to share is that out of the six lamps that I bought, four stopped working within a year.
989875
Dear Terri,For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return.Best regards,Sunvalleytek
1367861
I bought my1st lamp. 3 weeks later it wasn't working. Returned it. Bought 2 more...one for back up, again, and the 2nd one is good to this day...luck of the draw I guess. Derek
2104930
I have three lamps like this. I have had no issues so far. Try to return if still under warranty.
970593
Yes, but my lamp only lasted about a month. Quit working completely at that point...
194902
Take a look in the back and see if the lamp is still working. If it's not it's supposedly easily replaceable.Have you had the concave screen problem I've had?
3576
I've seen warranties of 180 days (6 months) to one year. It depends on the seller. In using the Philips lamps I've never had one last less than 6000 hours or about 4 years worth of viewing at 5 hours a day.
21229
I've had bad luck with the generic lamps. Cheaper is not the answer. My neighbor works w/ amazon and basically said go with the best warranty. I bought from TWD, but the key is the 180 day warranty. Some 30 day warranties are just about right as the bulbs rarely lasted more than 3-4 mo.
1156938
Get in touch with GProducts, the company that actually sold you the bulb. Look in your order history in Amazon.com. You will see the choice on how to get in touch with them regarding any problems with the bulb. The bulb is warranteed for one year but should have lasted about three years. I bought mine in octover. I hope I do not have the trouble you are having.
657728
This lamp came to me as defective. I had it checked out by an authorized repair man. I would not advise purchasing this item.
311844
We were only able to use this lamp for a couple weeks and then it stopped working. I would advise not buying it. Especially since the company will not respond to emails.
1178043
I really can't give you a definitive answer about a warranty but for any reason that you are not satisfied, if the product is defective or burns out too soon, if you notify the company you bought it from, they will usually make good on your purchase. Especially if you are ordering through Amazon. All the sellers want to stay in good standing to continue selling through the Amazon website. I will tell you that I have had no problems the lamps were perfect and last a good long time. So bottom line when you think about the amount of money you are saving, by ordering through Amazon rather then buying a new lamp through the actual dealer or electronic repair shop even if you replaced it 4 times it wouldn't cost you the usual 300.00 they would charge. I have had my lamp from Amazon about a year now very vibrant beautiful picture and colors. Well worth the purchase. So order with confidence.
1186362
Our lamp went out in the 90 day warranty period and it was replaced with no problem what so ever!