Hi. What is the warranty on this product? I bought this item from you on Oct. 20, 2012 (less than 2 years)& the rubber coil is ripped. 2 spots
77502
You posted this question for other Amazon users to answer. You need to email the seller or manufacturer directly.
1237713
Well I purchased and mine was defective. The thing leak from the host coupling. I returned if for a full refund and I got charge for return shipping. So I would not trouble and find other similar product. I guess you would have to buy it from TV infomercial to get their warranty.
1537974
It sounds like the timing is not set right, probably too big of gap. Check the gap with a business card, it should be just that big of space. If that is correct, the the coil is getting hot and no longer functions like it should!
358578
Contact the seller and let them know . You should be covered ! My 2 are still rolling strong for over a year now .
1891598
Take it to a local tire repair service center. They can patch it. Will be cheaper. We have done this twice.
306898
I would suggest contacting the company about a replacement: http://www.thesecura.com/contact/ According to the manual, these are covered by a 1 year limited warranty.
413469
That's a tough one to respond to. If it is a genuine Sony battery and there is no obvious damage, I would certainly try returning it. I don't know what the warranty is, but I would suspect it might be a year. Batteries are mass produced and like any mass produced item, you are bound to get a defect every now and then that makes it out of the factory. I've had no problem with mine, but yours is several months older.Good luck.
137869
Thank you for contacting Parts Express. Did you order this product from us, through the Amazon website? If so, please contact us through your Amazon account. We will need the order number so we can determine if the product is still under warranty. Sincerely, Customer Service Team
1835421
I have had mine for 2 1/2 months & it seems to be holding up. It should be replaced free of charge. If it were "me" I would have them send me another one.
275684
Not sure how I got your post but maybe because I bought one? Anyway, I didn't have any problems with the plug. As far as where to return it, I would check for a warranty card in the packaging or google the company online. I googled them before I bought the item to check it out and there might be some information there.
1969015
I would imagine there is a warranty. I would contact the vendor first and then the manufacturer.
146102
I have had that problem with two of mine. They are cheap and have no warranty. I have not been able to find anyone to fix them. I just replace them. They are worth it for the results.
626741
It's so funny. I like this q&a thing. Idk I have has this happen before. Does there seem like there is less material in the tube as well and are the rubber washer things different. My guess is that it just is extremely old and things change in the tube. The company will send you a new one though if you call them and send it to them.
1366491
DON'T BUY THIS! Warranty is only for 90 days. Less than 4 months after I purchased it, a section of the trunk rope went out. The only help I received from the vendor was purchasing a new rope light coil for $40.00. It was also difficult getting the trunk rope light section coil to stretch out and hook up.
1591281
I'm not sure about a warranty, but with something as simple as the magnet coming out, I don't even worry about it... It's a very simple fix and doesn't affect the performance or quality... Mine came out after a couple days and I put a little super glue on it and stuck it back in and it looks and works perfectly! It's a small enough issue that I have no complaints about it and will be ordering at least 2 more as Christmas gifts!
1878704
The manufacturer's warranty is for 15 years and covers all parts.Thank you for the email. Please let me know if you need anything else.All the best,Mike.CoolShinyStuff
1511719
Not sure about the warranty I would have to find the paperwork and go through it. But I have been using mine for over 2 years and still works. Did you find the warranty info if not I would call the dealer or manufacturer.