Will this be sent with cold packs
53586
Thank you for your email. We have previously been in contact with the manufacturer and they have reassured us we do not need to ship this item with cold packs. They have tested this product, and a short period of time out of refrigeration did not result in loss to potency. Once you receive the products you will simply need to store it back into refrigeration which will help prolong the shelf life. The products are stored in a refrigerator in our warehouse until the time it is ready to be shipped. I hope this answers your question. If I can assist you with anything else please let me know.
1893044
I would not order this product from amazon again. It was warm. Unless you pay extra to overnight it. No ice pack. I ordered it from vitacost which had an ice pack but it wasn't cold by the time I received it. My advice is to order it elsewhere & have it overnighted.
1255303
Kara, We do not ship this product with cold packs due to the short time that it is in transit. However, once this package is opened it should absolutely be refrigerated. Thank You, Customer Service
1776589
Jessica,We ship this item with a free cold pack, I am not sure about Amazon or other sellers if they do.
1721892
Dear J, This does ship with ice packs, we ship priority and never over the weekend. Lisa CNutritional Institute
622688
No. Not at all, the other posted answers are wrong. These packs stay cold forever. You never need to 'refreeze' them, as they are eternally cold.
1723132
Mine has never come with a cold pack. I just put it in the freezer when I get it and it always works just fine.
706562
Hi, I have ordered this product twice so far and it does not ship cold. I refrigerate the package once I get it. The weather has been cool so far when the was recieved but I'm nit sure if ut's shipped differently in warm weather
1636177
Hello, Unfortunately we do not ship items with ice packs. When a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our temperature-controlled facility at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We also send probiotics continually to third party laboratories in all months, including the hottest ones, to ensure that the product does hold up to the label claims. So far we have ran into no issues concerning the products. We hope this information is helpful! Best in Health, Jessi V.
1719574
No! You risk breaking the liquid pack if you fold it. The liquid mixes with a dry ingredient in order to create the cold. Folding would not work well.
590199
We ship out all of our packages in a standard cardboard boxes. The shipping delivery is quick enough that the cold pack packaging is not needed.
1663555
I only did cold. But if you purchase packs which you can heat (probably microwave) you can insert these into pouches and use..
854892
I know the retailer ships the product to our company in a cold pack and I ship it to Amazon in a cold pack. I am not sure if Amazon also ships it in a cold pack. I have emailed them and asked them. I am awaiting their response and will let you know what they say.
693848
Sorry unsure,( thru the box out with info.)but to better answer go directly on to the companies website, n if you decide to purchase go with a company that ships with cold pack or buy directly from natural food store...I received in mailbox nice n hot which is not good ..bottom line wasted my money
1394218
It comes with the cold packs, they are water filled. It works okay, but wish they had one with gel packs instead. Keep it in the freezer. It does what was intended.
605435
They are not shipped automatically with ice packs. You can request ice packs be added for a small fee.
1893046
It was not shipped on an ice pack. I understand that this product is ok in room temp.