my IR remote isn't working at all, what should I do?
50388
Mine is not working at all, also. I can't make it produce any sound. Tried to contact harmanKardon.com. No answer from them..
50389
If the remote still doesn't work after replacing the battery, contact Haman Kardon for a replacement. I've found their customer support to be good. Another suggestion would be to find a good replacement remote that integrates the sound bar functions along with the rest of the home theater. Logitech has several integrated remotes that are compatible with the SB 30.
258725
My remote still works. You should be able to operate it from the front panel. If not contact boss or try remotes.com.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
1641064
There is no IR receiver that I know of or see. Remote capability is via Z-wave communication.
2136751
Are you saying the remote would not work? Or the unit itself? The unit gets plugged into the wall socket. If the remote won't work, I would contact the company.
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
1313844
Sounds like the receiver and the remote are not communicating.Sorry I can not help...
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
2095860
Be sure u r using remote properly....if u r sure its malfunctioning replace unit.
473501
I bought a refurbished unit and the remote worked fine. I think I would return it if it's not functional.
1842526
I suspect that the remote is broken. Unfortunately there is no pairing required, so doubtful it is programming related. Try unplugging everything and see if that helps. This company is no longer in business you out might be screwed. I will look at my unit and if I get any pearls of wisdom I will send them your way. Hope it works out...
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
2090056
There is no remote. You would need to add a usb IR. Also, no OS. You'll need to add that and a hard drive and memory. Read the specifications for this box carefully.
1279377
My remote seems to work fine after this mysterious update. You right, nothing seems to have changed.
370639
Ummm, did you check the battery? :) Does it come on when you press on it? If so, maybe you blocked the IR receiver in it?
1774669
If the other functions work correctly when the extender is removed then if the extender is correctly installed on the IR input sensor I do not know why the other functions are not working. I would first determine if the remote control device is doing the other functions (channel and volume change) thru the cable box or the TV. You must have the remote configured to do these functions thru the cable box. Block the TV's IR sensor from seeing the remotes signals, power on the cable box and TV and see if the remote can control these functions from the remote.ot be If the volume and channels cannot be controlled by the remote thru the cable box then the remote is not configured correctly. I would also check to see if the extender is listed as valid for your specific cable box.