Hi! My wife purchased this keyboard from amazon.I love it but there was a little accident and my usb cable broke. How do I get another one?
54663
It's a standard microusb that you can get anywhere for cell-phones, etc. You probably have some lying around the house.
54664
You can buy another cable just look for "usb to micro usb" and make sure its the thin one sometimes i use my xbox one play and charge kit cable for my keyboard and charges it just fine
609443
thank you for responding. I too love this keyboard and have used this model for over a decade. I have not been able to find the Logitech Wave model with a USB port. Thus, I will purchase the keyboard ink to fill in the faded keys on my old Wave model, and keep moving forward. Thanks.
1026341
I have the same problem. It only worked for about 2 weeks and gives me trouble. I have tried all of the steps and they don't seem to work. I may try a replacement, and if that doesn't work will go back to Logitech which always works and has a bigger keyboard.
419599
I got a keyboard case as well for mine and its regular USB, it doesn't work at all, got an adapter to put it on the micro USB space, still nothing. I use my old desktop wireless keyboard, and it works in the USB slot unless charger is hooked up, then it types like ten of one letter, or misses other letters.
853148
Hey there David. Unfortunately, I do not have a clear answer to your question, but with Brian there, he has something for you at least. I would contact Amazon and Monoprice to see what their policies are when ordering from Amazon and if Monoprice has anything in addition in terms of a warranty. On the bright side, I have been using the keyboard more often for my summer job and it has held up great through heavy use, so I would say that the keyboard is pretty hardy. Good luck.
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
1590254
I would assume there is some kind of limited warrenty, if you bought it new anyway. Check on Azio's site under this keyboard and see if there is any information about that
1476641
Your question is showing up under the area where fellow customers review the product. You should try directing it at the seller for best results. I can tell you, though, that I installed this keyboard on a computer several years ago, and it is still working.
542565
I was unable to make my case work, but I did take the keyboard out of the case and used it elsewhere. I am sorry that I can not help you out. If you can return it that is what I would do.
1287546
I use the keyboard all the time. I charged it before use, the charged lasted literally for weeks. Wobbly connection sounds like a defective port (microusb). My connection was bluetooth.
2272333
My keyboard is out of battery and it said it run by lithium battery and I need to know how I can change it as the sleeve of this keyboard is enclosed tight. Also, I noticed there is an outlet for it to charge but when I bought this keyboard it didnt come with it in the package, how can I order it ?
539214
I can't tell for sure if you can or cannot, but I had to ship mine to them to get it fixed. It took so long that I had to buy another keyboard. It's been working fine since I got it back. I'd say send it to them just so you are covered in case it never works again. I believe if you try fixing it, you may be stuck with a broken item that cannot be returned because you tempered with it. Just my $0.02 :)
298354
It should come with a cable, yes. Any micro USB cable will work, but the cable should have been shipped with the keyboard.
1218014
First make sure you have the receiver unhooked from the computer, second go to your device manager and uninstall the keyboard then restart your computer and plug the receiver in to the USB port. Your computer should find the keyboard and install like it did the first time you used it.
2141594
I'm sorry, I didn't realize that post was still up.I sold the keyboard quite a while ago. However, there was no warranty so I guess it wouldn't have mattered either way :)Good luck!
904230
You'll need a micro USB adaptor to connect to the cable that comes with this (keyboard) and I ordered mine here (on Amazon) and I got it for around 56 cents. (:
1394110
You should contact Kanex support if your keyboard is still under warranty they may replace it.