How do I get the brush and belt out? The brush stopped turning and I need to get in and see what the problem is. I don't see any way to open it.
54213
HI, GOT MY BELTS TODAY (4 WEEKS AFTER ORDERING...USPS LOST FIRST SHIPMENT) HOW TO; unplug vac,PEY OFF THE FRON BEATER BAR COVER( it snaps off and on), pull vac hose out of front tube, with flat bladed screw driver from the bottom pry off the SHARK logo plastic badge cover, with a Phillips screwdriver take off the side screw (next to the tube), take off wheel screw below this screw. slide out beater bar, slip new rubber belt over beater bar to the middle where the wide grove is, replace the two screws (need pressure to move the bar back into correct place), with the blade screw driver twist the belt onto the chrome drive (under the SHARK logo badge, replace badge, run unit snap back the cover plate first removed...A 5 MINUTE EXPERIENCE! ENJOY
54214
I had similar performance issues with this product. I discontinued using the product and purchased a different brand.
54215
Once that happens its pretty much garbage. Thats what happened to mine. I unscrewed all the screws which some are star screws not regular philips or flat head. I checked the belt cleaned the rod that makes the belt spin cause their was a bunch of stuffed wrapper around it. But when it came time to putting it back together it would not go. The chord and switch would not set properly to close it all back up. I just threw mine away from many other reviewers they are know for this problem.
54216
Never had that problem and gave the item away long ago. Sorry. Can you contact customer service for help? Good luck.
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
1929462
I believe you can turn off the beater brush by using the lever called "Brush Roll Control" which is also used during the changing of the belt. So, I suppose you could bend over and lock the lever in the same position as when you are changing belts to avoid breaking the belt, but that would really be inefficient and I'm not totally sure it would help out.
1271732
Using a flat edge screw driver, I pushed on the plastic tabs at each end of the brush. I removed the old one and slipped in the new one. I used the screw driver because I did not have enough strength in my finger to push the tab over.
1437132
Perhaps the brush is bent and is not snug in the sweeper. I'm sure you can straighten it by hand. I notice the brush pops out of the sweeper if too much pressure is applied on carpeting.
2213041
Use the back end of the included brush. Took me a good while to figure this one out!
718869
Esthela, maybe t there's something stuck inside, or wound around the roller or brush? Otherwise, I have no idea. Good luck!
716439
The belt may be broken or the motor burned up....both of those happened to me! Get your money back if you still can!!!
1943598
Just unpacked mine - guess what? There's a setting just for vacuuming. It turns the brushes off. Who knew? Have only done the rugs today. Guess my old vacuum cleaner wasn't cleaning very well!
2111578
You may have gotten a bad one. I have used mine for months with no problem. Be sure that the brush is on the handle properly. If it isn't on nice and tight it could cause the mechanism inside to wear out too soon.
1517416
No, the brush rotates on all settings. If you notice it not spinning, it is because the belt broke. I had that happen to me several times. I had to call for replacement belts.
1452782
OK so we solved the problem. We got angry and just pulled. The black round thing with the blade does come out if you just give it a tug or use a spoon to pry it up. Then you can simply remove the bottom part and rinse/wash it. Hope this helps anyone who is as frustrated as we were, but if you could still send the manual and recipe book that would be great. Thanks. -elizabeth
1502039
The attachment the brush is in can be removed, but I can't find a way to remove the brush itself.
1139807
I had the same experience and then mine quit entirely. I had to pay to return it to 47th Street Photo since it was not fulfilled by Amazon. They sent me a new one after about a month BUT I don't expect this one to last more than 6 months. It will never last long enough to use the brushes that comes with it.
17602
Suzanne, I am having the same difficulties with this vacuum. I usually cannot get it open to take out the dirt and dog hair, so I end up pulling it out with my fingers - YUK! I finally was able to get the entire thing apart to wash it all and there is debris behind the screen that I have no idea how to get out, so I just kept forcing water through it...very frustrating. I am sorry that I bought this vacuum. It was a lot of hype over nothing.
1785681
I've always cleaned quite well it using the vacuum cleaner and the bristled head. I never tried to open it (I think it's not possible).
420119
Try to blow out the switch. Then if that does not work, take it apart to see if there is any dust clogging the movement. Look at the brushes to see if they are good, replace if necessary. Look at the contacts, make sure they are clean.