One star reviews on these chairs say that the rattan breaks down in less than a year, what is the warranty and who would look after it if ?
55518
This is not real rattan. The only thing that doesnt last as long are the cushions.I havent replaced mine but I will.You will not regret buying this. I bought the whole set and use it everyday. I could not be happier...its a bargain
55519
I've only had these chairs since the summer, but so far they are holding up extremely well. The rattan is definitely more flimsy than other, much more expensive chairs I've seen, but so far holding up well. You would need to contact the manufacturer or retailer for the warranty on them. I'm not sure what it is.
55520
That's the million $ question. Apparently if you read through all the comments Amazon should be the one to honor the warranty as they are the seller/mfgr of the product. I couldn't find anywhere who actually makes the product. Rattan wicker started breaking apart after one year. Very unhappy. As I live in So. Cal I use my outdoor furniture year round. It's funny because two chairs that are not in the direct sunlight are still ok.
55521
I have had my furniture for a year and half and it is falling apart also. I cannot find any information about a warranty either. It does not hold up to sunlight at all. Not a good purchase.
55522
This is not real rattan. The only thing that doesnt last as long are the cushions. I havent replaced mine but I will. You will not regret buying this. I bought the whole set and use it everyday. I could not be happier...its a bargain
210987
I don't have any idea, and I have had no problems with my chair. I did read somewhere that Amazon owns Strathwood. If this is true, they should be helping you directly--at least in my own opinion.
976776
I bought one in Sept 2013. Coaster broke, they sent new ones....now the gas lift if no good. Waiting on their response. Does anyone know what size replacement could be used in this chair. Love it if it would stop breaking:)
1517884
I bought this chair for a friend and she has had several problems with it not working properly. I urged her to return it but she did not want to bother. I think most of the lift chairs have a lifetime warranty on the lift mechanism but the problems are always with the frame. I have not had any better luck with another brand that I paid $1300+ for. I'm fortunate that I have sons who are carpenters and they have been able to keep mine going. Sorry I can't be more help. If I were going to purchase it again, I would buy the warranty they sell with it.
883120
Follow up... I contacted the manufacturer again today and they sent me the repair part and it WAS covered by their warranty! 2 years on chair parts! So I give Flash Furniture ***** out of *****
589847
They did not warranty my cover after it ripped on all corners of the covered chairs. I only had it for 6 months, by winters end it was to late.
1957502
I am not sure if it has a warranty but depending on how much you weigh would affect it. My grandmother is Hazel she is 93 and she weighs in at 135. This seat is kind of hard for her so it is in a wheel chair that is used of traveling rather than the one used at home. She is light and fragile this seat would be better for a guy or a heavier person. It is heavy duty and would provide a lot of support for someone bigger.
85333
I am not sure about the warranty but the seat is very well made and it is so nice to have a seat that does not slam!
638458
I did a quick Google search and it states 1 year. I'll add that I've had this chair for some time now ( February 9, 2011) and it still looks brand new! I've gone through a lot of other chairs that always seemed to split at the seams at the arms and/or seat. I'm very happy with it.
2153427
Livestrong sent us a new seat very quickly when ours started coming apart. It is a known issue. I was also very happy that I did not have to send back the defective seat. Warranty is one year.
299345
This chair has a 3 year warranty. For the first year Osaki will send a technician to your home to repair anything that goes wrong. For years 2 and three. They supply the repair parts only.
2180140
I've had mine for three years I think. I don't remember having a warranty. I haven't needed one. I have used it almost every day seven days a week without any problems at all. It is very sturdy. It travels well too. It holds very heavy people as well. I think it is money well spent.
1817728
Hello Ms. Wright. Yes, Boss offers a 6 year warranty. Go to www.bosschair.com to read the qualifications. I hope this was helpful.
1693436
I also do not think there is a warranty but this thing is well built and sturdy. I think it will last longer than the years I spend sitting on bleachers watching my kids.
2243336
Id recommend you go buy these at Wal-Mart. they have the same chairs this year out in the garden area for a lot cheaper. These chairs are not good quality. Ours lasted 1 summer before they snapped.
790806
Wow, good question. I have had mine for 1 year and I have no idea if I have a good or bad one. It seems very well made and has held up well. My one complaint is that the back of the chair is in a very upright position. When my little guy first started using it, he sat towards the front so his feet would stay on the ground. Now that he is bigger, he sits back but looks uncomfortable, like the back is too straight. So he basically turns it over and leans on it. I got him another chair, the rocker from walmart, much cheaper, and he seems to use that one more because it looks (and I guess) feels more comfortable.
1069551
If you ask because you're thinking of buying this stool, I can highly recommend it. I've had mine for 18 months now and I love it. I don't remember if there was a warranty on it. If you ask because you have received a defective product, you should return it to Amazon.