is the outside of the pillow supposed to be wet
46795
It should not be wet. You must have a leak. This item did not work for me. It started out cool but was warm within a couple of hours.
692592
I would echo the other response. The actual mat is waterproof. While the manufacturer would likely not approve I removed the blue fuzzy cover as the hair was impossible to clean off and substituted pillow cases which washed easier.
1821957
Wash in cold water, dry low heat, but it will take a heavy duty machine. Pillows are very heavy without water. Foam made and assembly in China.
855026
Mine were out of the box and ready to use. I read that if you put in a dryer for 10 min that will flufff the pillow, but I didn't think it was necessary. Best pillow I've ever used!
192697
I like the pillow.But iHave not wash the whole pillow. I made a pillow case for it
342025
It is the fabric covered/bonded to the air bladder inside. If you cleaned it with fluid, you would have to wait for it to dry.
1218098
I wouldn't believe it to be a problem since the water is contained in the center and toward the bottom of the pillow.
776192
I have two of these pillows and neither one has a crease like foam is damaged. So I think what you have is not normal. Kathy
1280339
This item comes with one pillow. You keep it wet and it will keep the wipes moist. If you let it dry out so will your wipes
1591013
The more water you put in the higher and firmer the pillow gets. I personally like it softer and flatter so I don't put as much water in. You just have to adjust to your comfort.
559631
It's a little damp. The more you go over it the drier it is. But it does end up a bit damp
2276163
Yes, it's a fabric on the outside. To help it dry, I squeezed it out as much as possible and hung it by the hook that it comes with. It's heavy when wet and needs to be hung up to dry properly. When I propped it up inside the tub, it didn't dry as well and got stale smelling. I just soaped it up and washed it and it was fine after that.
404376
it's closed cell foam with a nylon cover... Iv'e never gotten it wet... so I can't really say.
427190
It is probably okay. Check for a tag or other warning on your pillow about heat. If there's nothing, it most likely will be okay. I use a towel between me and the pad. A towel between the pad and the pillow might be a good idea.
2273415
The exterior is not waterproof but because the inside is I have never had an issue and it has been soaked.
1891740
The pillow is not made of foam. The outside cover is some type of puffy soft stuff and the inside padding looks to be covered in plastic. I remove the pillow' after each use to let it dry so as not to mold or mildew. Hope this helps.
699798
Dear friend: thanks you inquiry,often you can wash the Pillow,the cover put in the sun,thanks and keep in touch.best wishes