WE are having problems with the FAX that it won't receive calls automatically; only when we pick it up manually. Any ideas what else we can do?
67748
You can set it up with with a key. You have to have the Key, a USB port. Then it will send everything. If you have to call Brother get the Key for USB port.
67749
Make sure the phone line coming from your house is connected directly into the fax machine, then connect the fax machine phone line to your answering machine. In addition you have to set up your fax maching to answer faxes on the forth ring and set you answering machine to answer calls on the third ring (less rings than your fax machine). Lastly, set the fax maching to "TAD" (telephone & answering device) located on the top right of the fax machine. This button can accidently be bumped. Check if it is still on "TAD".
67750
you will need to go through the settings and make sure that the incoming is set to fax only. you will also want to lower the ring to answer to the lowest setting.
1265191
In my home office I have two phone lines. One phone line is dedicated to DSL, which requires filters. The filter may cause a conflict with sending and receiving information over the fax machine. My fax is connected to the phone line without the DSL. I recommend calling your DSL service provider. Technology changes so quickly that they may have a solution.
480033
I had the same problem with the fax picking up after I had answered the phone. I spoke to a Canon technical support representative based in Virginia who was very helpful. Here is the solution that worked for me: Make sure the Receive Mode setting is set to "TEL priority mode" (Fax menu --&gt; Receive Mode Settings --&gt; TEL priority mode). Then change the MX700's ring count to a higher number (the default on my MX700 was set at two) to avoid the machine and you answering the call at the same time. Do this by going to the Fax Menu -&gt; Maintenance/settings -&gt; Fax settings -&gt; RX settings -&gt; Incoming ring. Then select a high number like 7 (up to 30). The tech rep also advised me the MX700 monitors the line when in use and if it detects a data tone, the unit will go into fax mode and start making the fax noises. This can happen if you inadvertently push a button on the phone keypad and cause the phone to make the touch-tone sound.
611719
Yes I am able to fax from my computer as well as receive faxes from other fax senders. Have tried other usb fax plug-in (from walk in store) but only this particular US Robotics model is consistently able to hang up at the end of all transmissions.
1053067
If the machine is turned on and waiting it answers and receives a fax automatically yes. If it where turned completely off no. We have had this machine in an office for a couple months now and love it.
55233
@Ken "I have found it will not allow me to dial up an automated voice message system" - this problem applied to flip phones when they were left shut. Newer phones do not have this problem. If you are still using a flip phone, leave it open!
226146
I received confirmation on the Fax and the protection at the same time by email. The policy came by email also and I received that before the Fax machine was delivered. Check your confirmation notice. There should be some contact info on that. Sounds like a slip-up somewhere.
2213837
If you have an answering machine or answering service on your line you have to make sure the ring cycle is set on a higher ring cycle than your fax. For example if your answering machine or service is set at three rings and your fax is set at four.. it will always divert to the lesser ring. So therefore it will first go to the answering device. If that is not the case, then it may be something as simple as to make sure when you power on, the machine is not set on the "copy" mode. Scroll down to the second option for fax. I hope this helps you.
1969702
Download the Lexmark software COMPLETE software package if you haven't already and install it. You MUST have a analog phone line available, VOIP (like Vonage) will NOT work unless the VOIP provider states their adapter will work. Plug a standard phone line into the phone jack of the printer. At the front of the printer, select FAX, making sure you have the document properly loaded; then okay. I will be honest, I did not keep this printer as I had issues with the FAX function. I bought a competitor that worked flawlessly using the same phone lines.
2273909
Follow the instructions to hook up the answer machine with the fax. It works great!!! If the call is a fax the fax machine picks up; if the call is a voice call and you don't answer it it will go to the answer machine that you attach to the fax.
895037
I actually gave this printer a very poor rating, but Amazon had sent me the incorrect (but similar model). They made good on it for me. I don't see an easy way for you to accomplish what you want to do. Two suggestions: 1. Disconnect the phone line from the printer and only reconnect it when you want to send a fax. 2. If your phone is connected to the printer, install an inexpensive phone line splitter. Connect the input jack to the phone line; then connect one output jack directly to your phone and the other to your printer which would be removed as in 1. above.
1315746
I have used my fax with Ooma. I use the same line for voice and my fax and just turn the fax on when using it.
1983035
My Ooma works fine with faxes - not the handset though - through the Ooma base unit. Works best if you dial *99 and then the fax number.
1824984
I had the same issue as well. I called Canon and the rep I spoke to hade me go into the fax settings and under RX settings in the fax priority mode, I set the ring start time and the telephone ring time. He then had me change the DEFAULT ACTION to disconnect and so far I have not experienced the issue with the fax machine disconnecting my calls.
2084518
Further to the last response, you have to have a "land line" for the modem to work. If you want to send faxes long distance, you have to have long distance available from your provider and set the pre-dial number (i.e. 1-xxx-xxx-xxxx) or whatever its called. The system does work. Dave
1824982
Arthur, I have my Pixma's telephone line on a splitter, a DSL line. One line to modem, another to MP830. (Base phone and answering machine is in another room; can't connect to printer) Receive Mode is set to Manual RX. But every time I call my number from my cell phone (still in testing mode!) the fax answers after a couple of rings. Can't talk. So I'm leaving it disconnected until we can figure out the setting. Any ideas?
7709
The Printing Mailbox doesn't "receive" calls. It dials out to the Presto service at a few times during the day you specify, and downloads and prints any waiting messages. So, your Dad doesn't need to remember to reset anything. If he's using the phone during one of the scheduled dial times, his call takes precedence- the Presto service will try again later. No incoming calls at all.