i just received my kettle today and the finish is chipping off along the rim, leaving iron exposed; should i be concerned about this?
58871
No. It is cast iron. It is painted with stove blacking but it is sort of silver underneath. If you use it a lot the blacking will wear off. You can repaint it if you want it to look really black. I would mooch a bit from some one who has a wood stove.
1989289
No, mine looks great, almost like new even after a lot of use. I have quite of few stainless steel pots and pan and nothing like what you are describing has ever happened. In my never to be humble opinion it is not common.
64246
With owning whistling kettles in the past, I can see how it can get too hot on the handle and top. If I walk away and am not conscious about the time, it can get warm, but I've only had it too hot to handle once. Sounds like it might have been over filled if it boils over. Technically only meant for drip, not massive amounts of coffee or tea.
476867
We have had ours for a couple of months now. We like it very much - never had the problem that you are talking about. Like anything new, it is a good idea to use it a few times by heating it up and throwing away the water. The only thing about it is that it is a bit slower to heat up than our previous kettle. We discovered the reason is that the heating element is sealed below. One could actually brew tea in this model - looks like it would be easy to clean because of the design.
2199647
I purchased my teapot in late November and so far I've not had problems with spots or fingerprints but then I don't put my fingers on the outside of the kettle much opting instead to handle it using the handle. I also don't get water splashed on the outside to form any water spots. I do wipe the inside of mine down every time after I use it so that it stays nice. I do have a few little spots that have formed on the inside bottom from use but I got rid of those using a cleanser. So far the kettle has held up well and I've had no problems.
1465102
I've used my tea kettle daily for almost 4 months and haven't had any problems. It has a high polished laquer finish that is easy to care for and seems to be excellent quality.
1452245
Return it. I got mine in unbroken condition, and I've used it for over a year now and have had no problems whatsoever. I've read the reviews from others saying their pot arrived broken. I guess I lucked out with a gentle deliver person. I think the tea pot is great.
463461
Hi Claudette R. I have looked at my kettle with great detail and also the warranty book that comes with it and I can't find the manufacturing location. Maybe if you go to www.delonghi.com you can find the answer. But, all I can say right know it performs well and I continue to be pleased. Mrs. C.
2134544
I think it depends on how the copper is bonded to the what is probably chrome alloy. I would not discard it quite yet. I really like this kettle. It may not have whistled and that is why you left it. When you put the lid on it has to snap down. Mine has a very loud whistle when you do that. If possible try to contact the company that makes them. Maybe Amazon can help with that. They are too expensive to just dump it. Good luck.
1603599
The spout neck/opening is rimmed with the same metal as the cover so damage is not likely. I've had the kettle for about 5 months now and use it at least once a day. So far nothing is amiss. I think this is a good quality product.
599810
Had mine about 6 months, use it twice a day. Works great. One small spot of rust appeared after a month or so, where sides meet base inside pot. Now I empty it after use...it dries out quickly with residual heat. Rust spot remains but has not grown in size. No calcium built up either, perhaps because I empty it after each use. I do recommend the kettle.
638291
I'm not having any problem with mine. I also have a glass stovetop. No suggestions.... Except to enforce to warranty.
1428376
I was under the impression the tea kettle was accidentally left on a burner without the individual being aware until they tried to move it. Then the copper coated disk had melted and portions that were liquified landed on the floor as pot was hoisted off of stove. May be wrong about it but I can't see under normal use there would be a problem. It's dangerous to leave anything on a burner unattended and if the teapot had no water in it...which must have been the case or the whistling would have warned that contents were hot, then who's to blame - not the teapot.
794184
Yes,I bought this for my mom and she only uses the whislte if she is going to be out of the kitchen when she has it on. It has been used daily and no problems with enamel chipping, beautiful little kettle.
999949
Ours has become very rusted around the inside of the lid as well the rim on the tea kettle where the lid fits in. This started happening several months ago and we have had it 1 year.
666988
I also saw a rust spot in the bottom of the kettle, and I had it barely for 2 weeks and used a handful of times. Disappointed.
1645759
The finish has not flaked off on mine. I use it primarily for steaming things in the basket. I have used it for frying a couple of times.