I am having trouble opening the door because the closer is making it impossible for me to open it!
59625
First time I mounted mine same thing happened. I had to move it closer to the hinge line so the arm would swing back... Try a dry fit placing it and holding it while the honey opens the door (carefully). ount it there
59626
It is likely backwards. If the hinges on the inside of your door are on the left-hand side, the arm that is mounted to the trim should be to the right of the arm attached to the closer. Wish I could include a picture of mine.
288203
Well, you need to put significant force to open it. I have that problem too. Now I just don't close it tight so it can be easily opened.
389145
Contact either the manufacturer or the vendor from whom you bought it. Sad to say it sounds like you may need to drill a hole into the door and then cut it open. Maybe you can cut the Sheetrock underneath and pull the door down. Good luck!
2158089
You can adjust the closing (and thus opening) force. It should be no problem to adjust it such that a dog can push open the door.
136626
Put in a fake combination after you close and lock it. I really never had the problem you're having, but tricking it with a fake combo is the only way I can think to arm it. Then it seems you'd need to put in the correct combo to open it. Good luck. If that doesn't work, contact the manufacturer about a fix or replace ment.
1374514
I am very sorry that you are having this problem as well. After unsuccessfully trying to apply pressure and wiggle the key, I gave up and resorted to brute force. Since I had to break the lock, at this point the "safe" is just a bulky and heavy drawer.
1618766
If you entered the wrong code, a second attempt is needed. However I have noticed there is a delay. If it does not open when you first press enter, wait a few seconds and press enter again(without re-entering the code) and it will open or close your door. Good luck!
1102804
I have a narrow door too. I'm going to fold a section under and just paperclip it out of the way.
1120618
I have no problems with this, but there are two ways to open/close the door. One is manually on top of the unit, and the other is by remote control. You may narrow down the problem by seeing if one or both of these methods don't work.
444857
Sorry, I can't help. Been doing lots of renovation to the kitchen and haven't been able to use it yet.
1165319
That's funny because I had the same question! I tried and tried but could not figure out how to get the darn thing open!!!
10827
You need to enter code again and push down on release button (as you did to open door) and close it let go and it will lock, it is a safety feature so you remember to lock it back up.
1706863
Well for me it's somewhat difficult to open. Maybe with constant opening and closing would help.. I hope this helps you.
2231798
Never had that problem. The door was the wrong one to begin with so we sent it back. Sorry I can't help you.
243172
In my case, with minivan, the door can not be opened. Especially with bikes on.
1826156
I agree with the first answer you received including the analogy. You can lessen the tension to the point that it will barely close at all. I can see not reason to have a closure on both sides of the door with the information you provided for having this need.
325957
If it is installed correctly, all you do is bring it to the horizontal position and it locks itself. To open the door just raised it to the vertical position, and that all. Thanks.