Screen stays black on new Ender 3 V2 after power-on I decided to finally purchase an Ender 3 v2. It arrived today and after a few hours of making sure everything is straight, I tried to power it and do a test print...
I was disappointed to see that the screen stays black after more than 10 seconds from power on.
I did not insert any SD card in the printer or anything that could interfere with the presumably stock firmware on it.
Because of this, I opened up the power source and the motherboard case and checked the voltages/checked LEDs. The motherboard blue led is on, the power source green led is on as well. I did a few measurements - I get 24 V to the motherboard with a small spike of 35 V when it starts.
The hotend fan is always on.
I checked the display connection and I am sure it is placed correctly.
I tried to upload firmware onto the mainboard first by clearing the SD card (8 GB given by Creality) using diskpart. I wrote the 4.2.2 (same as motherboard version) firmware version (stock) onto the SD attempting to upload on the mainboard. I tried renaming it, unplugging the power cable, unplugging the screen cable, etc and nothing would work.
I tried rewriting the DWIN_SET files but the screen would not turn to black/blue/orange colors. I tried more or less everything suggested here.
Is there anything I didn't do? What do you suggest? I already contacted the company where I bought it from, but I don't want to go through the assembly process twice - maybe I can make it work?


The correct voltage for the power supply is set at 230 V (Europe) and was set to this all the time. I tried switching it back and forth without power too. No result.
I've contacted the supplier yesterday.
I had the same issue.  I think I flipped my display cable around and it worked.  Maybe I got lucky and it was simply reseating the cable.