FlashForge Finder turns off mid print and is unable to reset or update firmware I am new to 3D printing and am trying to get started with a FlashForge Finder. Unfortunately, the printer keeps shutting off mid print, and I am unable to find a cause. Here's what I have tried thus far: 

System Settings

Factory Reset - When I attempt a factory reset, nothing happens (the menu closes, but usage stats &amp; wifi do not get reset) 
Firmware Update - Updating the firmware from the touchscreen immediately fails every time


Printing

I can start a new print, but the machine turns off after about ~10-15 minutes at temperature
The transformer on the power cable remains lit green even after the machine fails and turns off
I have tried printing multiple files from Thingiverse with no edits (an elephant and an owl)
Temperature is set to 220 °C


Observations

One of the times that the print failed, I noticed that the temperature had dropped to ~204 °C prior to failing. I don't know if that's normal behavior or not
Same problem occurred to me, now twice.
How much is the Finder's memory able/allowed to register?
After erasing all but the print job, things go smooth.