Monterrey Bay: Good morning. You have reached the Monterrey Bay in.
Upton: Good morning, sir. I'm calling to cancel a reservation.
Monterrey Bay: Alright. What are the dates for that reservation?
Upton: They are January twenty nineth through February 1.
Monterrey Bay: OK. Would you like to book a room for another day? We are having a special deal in March if you book a room for 2 days. You get the third day for free.
Upton: No, sir. I've started a new job recently so I won't have anytime off for at least 6 months.
Monterrey Bay: I see. Well, I do hope you consider our hotel when you get some vacation time so that will be $280 returned to you. Would you like me to put it back on your visa?
Upton: Yes, thank you, sir.
Upton tells Monterrey Bay that Upton has found a new job and wants to cancel the hotel reservation. Monterrey Bay will return the money.