Hatti: Excuse me. I need to refill this prescription.
Sheri: It says on the bottle here that you can have two refills.
Hatti: Yes, I need to refill it today.
Sheri: Alright. I'm sorry, Miss. According to our file, this prescription has already been refilled twice.
Hatti: I was worried about that. I couldn't remember if I had it refilled twice yet or not.
Sheri: Well, it looks like you have.You will need to see your doctor to get a new prescription.
Hatti: Listen. This is an emergency. I tried to call my doctor, but he is out of town. So I can't see him in time. I need this medicine. It is for skin condition. I've run out.Can you just refill it once more?
Sheri: I'm sorry, Miss. We can't do it. We must follow the prescription.And this prescription has run out.
Hatti: But I need it. Please. Refill it for me just this once. I can go to the doctor around ten days from now. Then I'll have another prescription.
Sheri: Miss, I understand your problem.But it is against the law for us to sell certain medicines without a prescription.It ' s the law. I can't do anything about it.We never sell medicine unless we have a proper prescription. Never.
Hatti: But I have a prescription. I just need more of it.
Sheri: A prescription must be valid. It cannot be an expired prescription. I'm sorry, Miss. It's the law.You will have to find another doctor who will prescribe this for you.
Hatti: Oh, it will be so expensive! I have a special medical plan, and I can only see one doctor.It will cost me a lot of money to see another doctor.
Sheri: Miss, I just can't help you on this. I'm a pharmacist, not a doctor. And there are other customers I need to help now. I know it is frustrating when this happens.But there is nothing I can do about it. I'm sorry.
Hatti: This is ridiculous! In Taiwan, it is much easier to get medicine when I need it.
Sheri: Maybe that's true. I don't know.But I'm sure in Taiwan you have prescriptions too.
Hatti asks Sheri to refill a prescription but Sheri refuses her because it has been refilled twice. Hatti insists as it's an emergency. Sheri says it's illegal to sell medicine without a valid prescription and suggests Hatti see another doctor. Sheri says it's expensive to see a new doctor and thinks it is ridiculous as it's much easier to get medicine in Taiwan.