Riccardo: Good morning, sir. Can I help you?
John Bradley: Good morning. have a reservation for a single room with a bath here.
Riccardo: May I have your name, sir, please?
John Bradley: Bradley, John Bradley.
Riccardo: Just a moment, sir, while I look through our list. Yes, we do have a reservation for you, Mr. Bradley. Would you please fill out this form while I prepare your key card for you?
John Bradley: OK. Can I borrow your pen for a minute, please?
Riccardo: Sure. Here you are.
John Bradley: What should I fill in under Room Number?
Riccardo: You can just skip that. I'll put in the room number for you later on.
John Bradley: Here you are. I think I've filled in everything correctly.
Riccardo: Let me see...name, address, nationality, forwarding address, passport number, place of issue, signature and date of departure. Oh, here, sir. You forgot to put in the date of your departure. Here let me fill it in for you. You are leaving on...?
John Bradley: October 24th.
Riccardo: Now everything's in order. And here is your key, Mr. Bradley. Your room number is 1020. It is on the 10th floor and the daily rate is $90. Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time, as you need to show it when you sign for your meals and drinks in the restaurants and the bars. You also need to show it when you collect your key from the Information Desk.
John Bradley: OK. I'll take good care of it.
Riccardo: And now if you are ready, Mr. Bradley, I'll call the bell-boy and he'll take you to your room.
John Bradley: Yes, please.
Riccardo assists Mr. Bradley to fill out a form to check-in. Riccardo tells Mr. Bradley his room number, reminds Mr. Bradley to always carry the multifunctional key card, and then calls a bell-boy to help Mr. Bradley.