some enhancments and documentations
some enhancments and documentations

panichelpdesk/panichd,tmcdon89/ticketit,kikoseijo/ticketit,xaviqv/ticketit,cassianogf/ticket-system,xaviqv/ticketit,panichelpdesk/panichd,changefox/osticketit,cassianogf/ticket-system,kikoseijo/ticketit,changefox/osticketit,thekordy/ticketit,thekordy/ticketit