Only use not locked tickets for update time escalation.
Only use not locked tickets for update time escalation.

muehlbauer/otrs,eliasp/otrs,s7design/otrs,xhoy/otrs,balazj/otrs,rudy500/otrs,vlascoder/otrs,s7design/otrs,oiami/otrs,oiami/otrs,linearregression/otrs,MBRG/otrs,noritnk/otrs,StCyr/otrs,linearregression/otrs,crythias/otrs,brandonshults01/otrs,vlascoder/otrs,crythias/otrs,crythias/otrs,balazj/otrs,mburggraf/otrs,crythias/otrs,oiami/otrs,mburggraf/otrs,brandonshults01/otrs,moritz/otrs,linearregression/otrs,PortgasDAce/otrs,StCyr/otrs,thorsteneckel/otrs,xhoy/otrs,StCyr/otrs,linearregression/otrs,brandonshults01/otrs,s7design/otrs,oiami/otrs,moritz/otrs,mbeijen/otrs-1,PortgasDAce/otrs,nilei/otrs,xhoy/otrs,muehlbauer/otrs,balazj/otrs,PortgasDAce/otrs,MBRG/otrs,thorsteneckel/otrs,xhoy/otrs,eliasp/otrs,muehlbauer/otrs,thorsteneckel/otrs,noritnk/otrs,StCyr/otrs,brandonshults01/otrs,nilei/otrs,balazj/otrs,s7design/otrs,eliasp/otrs,vlascoder/otrs,rudy500/otrs,balazj/otrs,muehlbauer/otrs,mburggraf/otrs,mbeijen/otrs-1,rudy500/otrs,PortgasDAce/otrs,capeit-tto/otrs,oiami/otrs,MBRG/otrs,nilei/otrs,nilei/otrs,mburggraf/otrs,s7design/otrs,nilei/otrs,rudy500/otrs,moritz/otrs,StCyr/otrs,muehlbauer/otrs,eliasp/otrs,thorsteneckel/otrs,MBRG/otrs,thorsteneckel/otrs,MBRG/otrs,mbeijen/otrs-1,eliasp/otrs,linearregression/otrs,moritz/otrs,brandonshults01/otrs,moritz/otrs,mburggraf/otrs,PortgasDAce/otrs,capeit-tto/otrs,rudy500/otrs,capeit-tto/otrs,noritnk/otrs,crythias/otrs,xhoy/otrs