removed SLA time
removed SLA time

s7design/otrs,noritnk/otrs,capeit-tto/otrs,eliasp/otrs,vlascoder/otrs,thorsteneckel/otrs,eliasp/otrs,mburggraf/otrs,moritz/otrs,brandonshults01/otrs,StCyr/otrs,s7design/otrs,thorsteneckel/otrs,mburggraf/otrs,mburggraf/otrs,StCyr/otrs,MBRG/otrs,PortgasDAce/otrs,noritnk/otrs,muehlbauer/otrs,mbeijen/otrs-1,brandonshults01/otrs,brandonshults01/otrs,noritnk/otrs,balazj/otrs,moritz/otrs,rudy500/otrs,moritz/otrs,capeit-tto/otrs,muehlbauer/otrs,mburggraf/otrs,mburggraf/otrs,rudy500/otrs,crythias/otrs,balazj/otrs,s7design/otrs,mbeijen/otrs-1,brandonshults01/otrs,rudy500/otrs,xhoy/otrs,StCyr/otrs,oiami/otrs,crythias/otrs,muehlbauer/otrs,xhoy/otrs,s7design/otrs,oiami/otrs,linearregression/otrs,PortgasDAce/otrs,rudy500/otrs,eliasp/otrs,moritz/otrs,linearregression/otrs,muehlbauer/otrs,capeit-tto/otrs,xhoy/otrs,xhoy/otrs,crythias/otrs,MBRG/otrs,eliasp/otrs,linearregression/otrs,vlascoder/otrs,balazj/otrs,rudy500/otrs,oiami/otrs,MBRG/otrs,thorsteneckel/otrs,xhoy/otrs,brandonshults01/otrs,thorsteneckel/otrs,nilei/otrs,vlascoder/otrs,nilei/otrs,eliasp/otrs,oiami/otrs,muehlbauer/otrs,StCyr/otrs,MBRG/otrs,PortgasDAce/otrs,balazj/otrs,s7design/otrs,balazj/otrs,mbeijen/otrs-1,crythias/otrs,MBRG/otrs,PortgasDAce/otrs,thorsteneckel/otrs,linearregression/otrs,oiami/otrs,linearregression/otrs,moritz/otrs,nilei/otrs,nilei/otrs,nilei/otrs,StCyr/otrs,crythias/otrs,PortgasDAce/otrs