removed not needed charset tabel, removed not existing queue_standard_response, added escalation_start_time to ticket insert, added queue_id to history recorde
removed not needed charset tabel, removed not existing queue_standard_response, added escalation_start_time to ticket insert, added queue_id to history recorde

djoudi/otrs-gitimport-test,djoudi/otrs-gitimport-test,djoudi/otrs-gitimport-test