added TicketFreeTextGet() function with workflow options
added TicketFreeTextGet() function with workflow options

xhoy/otrs,StCyr/otrs,StCyr/otrs,oiami/otrs,brandonshults01/otrs,crythias/otrs,oiami/otrs,xhoy/otrs,thorsteneckel/otrs,s7design/otrs,muehlbauer/otrs,noritnk/otrs,PortgasDAce/otrs,thorsteneckel/otrs,capeit-tto/otrs,eliasp/otrs,moritz/otrs,rudy500/otrs,vlascoder/otrs,thorsteneckel/otrs,mbeijen/otrs-1,capeit-tto/otrs,linearregression/otrs,linearregression/otrs,xhoy/otrs,linearregression/otrs,mburggraf/otrs,eliasp/otrs,nilei/otrs,muehlbauer/otrs,linearregression/otrs,vlascoder/otrs,nilei/otrs,capeit-tto/otrs,noritnk/otrs,rudy500/otrs,crythias/otrs,mbeijen/otrs-1,StCyr/otrs,oiami/otrs,PortgasDAce/otrs,balazj/otrs,xhoy/otrs,PortgasDAce/otrs,mburggraf/otrs,thorsteneckel/otrs,balazj/otrs,muehlbauer/otrs,mbeijen/otrs-1,balazj/otrs,moritz/otrs,moritz/otrs,thorsteneckel/otrs,s7design/otrs,crythias/otrs,noritnk/otrs,nilei/otrs,linearregression/otrs,crythias/otrs,PortgasDAce/otrs,brandonshults01/otrs,mburggraf/otrs,MBRG/otrs,brandonshults01/otrs,vlascoder/otrs,brandonshults01/otrs,mburggraf/otrs,rudy500/otrs,StCyr/otrs,s7design/otrs,eliasp/otrs,crythias/otrs,MBRG/otrs,MBRG/otrs,StCyr/otrs,brandonshults01/otrs,s7design/otrs,muehlbauer/otrs,balazj/otrs,eliasp/otrs,MBRG/otrs,nilei/otrs,muehlbauer/otrs,eliasp/otrs,s7design/otrs,oiami/otrs,moritz/otrs,balazj/otrs,xhoy/otrs,moritz/otrs,MBRG/otrs,oiami/otrs,PortgasDAce/otrs,rudy500/otrs,mburggraf/otrs,nilei/otrs,rudy500/otrs