[Sample Week] Thursday [1] 
Morning - Begin answering the phone and dealing with guests directly. We will discuss guest relations including issues of handling groups, special guests, troublesome guests, etc. Focus on use of the computer to record reservations, financial records and pay bills on the computer. Check e-mail Afternoon - Prepare chart of arrivals for the weekend. Make sure any special arrangements are taken care of. Discuss how bookkeeping and payroll are done and what record keeping is necessary for tax purposes. Evening - 5 pm - 8 pm Check-ins. Rest of evening free.