<human>: Here is a goal: What are some ways to start a condolences letter?

Which way makes more sense to accomplish this goal?

OPTIONS:
- Our deepest condolences to you upon the passing of _______.    So sorry to hear of _______'s passing.    Please accept our heartfelt sympathies on the loss of your loved one.    Words can't express how saddened we are to hear of your loss.
- Our deepest condolences to you upon the passing of _______.    So sorry to hear of _______'s passing.    Please accept our heartfelt sympathies on the loss of your hated one.    Words can't express how saddened we are to hear of your loss.
<bot>: Our deepest condolences to you upon the passing of _______.    So sorry to hear of _______'s passing.    Please accept our heartfelt sympathies on the loss of your loved one.    Words can't express how saddened we are to hear of your loss.